1 Renewal & Reservation ext. 30188 (Johor Bahru) ext. 4301 (Kuala Lumpur) Media Counter ext. 30137 (Johor Bahru) ext. 4301 (Kuala Lumpur) Research Support Consultant ext. 31137 (Johor Bahru) ext. 4292 (Kuala Lumpur) Electronic Information Services ext. 30076/30027/30280 (Johor Bahru) ext. 4599/4292 (Kuala Lumpur) Collection Development (Book) ext. 31115 (General - Johor Bahru) ext. 4786 (Kuala Lumpur) Collection Development (Journal) ext. 30095 (General - Johor Bahru) Inter-Library Loan ext. 30029/30128 (Johor Bahru) ext. 4599/4810 (Kuala Lumpur) IBD Library, UTM Johor Bahru Tel: 07-5531668 UTM RAZAK SCHOOL OF ENGINEERING AND ADVANCED TECHNOLOGY Circulation Counter Tel. 03-2691 6044 (Kuala Lumpur) Information Consultancy Unit Tel. 03-2695 3334 (Kuala Lumpur) FACULTY LIBRARIES Faculty of Built Environment - ext. 30717 Faculty of Civil Engineering - ext. 32443 Faculty of Mechanical Engineering - 34710 Faculty of Electrical Engineering - ext. 35433 Faculty of Geoinformation and Real Estate - ext. 36379 Faculty of Natural Resource and Chemical Engineering - ext. 35490 Faculty of Management - ext. 31837 Faculty of Science - ext. 34893(C)/34213(P) Faculty of Computing - 32698 Faculty of Education - ext. 34475 School of Graduate Studies - ext. 37598 IBD Library – ext. 31668 TELEFAX PSZ UTM Johor Bahru: 07-5572555 PSZ UTM Kuala Lumpur : 03-26922186 Menara Razak Library, UTM Kuala Lumpur : 03-26911294 IBD Library, UTM Johor Bahru : 07-5531688 MJIIT Library, UTM Kuala Lumpur : 03-22031266 39 2 Please take note the location of emergency exits in the library : In case of fire : 1. Alarm will ring. 2. Staff with hailer will be ready to assist users. 3. Be calm. 4. Leave all books on the table. 5. Carry only important documents. 6. Follow library staff to the emergency exits. 7. Descend the staircase in proper order. 8. Once outside, distance yourself from the building. All information in this handbook is valid during printing. Library has the right to make any amendment whenever necessary without prior announcement. Please refer to library portal for the latest information at ent.library.utm.my 40 3 Welcoming Address from The Chief Librarian.....................................ii Introduction.............................................................................................1-2 PSZ Objectives.........................................................................................2 Head Nik Masriza Zakaria Phone: ext. 4599 direct: 03-26154599 Email: nikmasriza.kl@utm.my Acquisition Unit Sarasyima Md Salleh Phone: ext. 4876 direct: 03-261544876 Email: sarasyima.kl@utm.my Administration Unit Aminuddin Mohd Nor Phone: ext. 4715 direct: 03-26154715 Email: aminudinm@ic.utm.my Marlina Kasiman Phone: ext. 4207 direct: 03-26154207 Email:marlina@utm.my Information Consultancy Unit Nik Masriza Zakaria Phone: ext. 4599 direct: 03-26154599 Email: nikmasriza.kl@utm.my Noor Ayesha Mohd Ezanee Phone: ext. 4567 direct: 03-26154567 Email: ayesha.kl@utm.my Circulation Unit Sh. Ezathul Imma Syed Zainal Abidin Phone: ext. 4649 direct: 03-26154649 Email: ezathulimma@utm.my Mohd Rizal Man Phone: ext. 4369 direct: 03-26154369 Email: mohdrizal@ic.utm.my 38 Organization Chart.................................................................................3 Library Hours.............................................................................................4-5 Borrowing & Returning Hours.................................................................6 Membership............................................................................................ 7-8 Library Charges and Service Hour....................................................... 9 Registration ............................................................................................ 10 General Regulations .............................................................................11-14 Collection & Material Location ...........................................................15-17 Menara Razak Library, UTM Kuala Lumpur Khairun Nadzrah Khalid Phone: ext. 6017 direct: 03-26953334 Email: khairun.kl@utm.my Collection Symbols ................................................................................18 UTM SPACE Library Aznita Hazlina Mansor Phone: ext 2533 direct: 03-27722533 Emel: aznita@utmspace.edu.my Services to External Members .............................................................. 27 Nur Faseha Mohd Kadim Phone: ext. 2521 direct: 03-27722521 Emel: faseha@utmspace.edu.my UTM Open E-Journals ………………………………………………………..32 MJIIT Library, UTM Kuala Lumpur Services…………………………………………………………………………19 Borrowing, Loan Legibility & Replacement of Lost and Damaged Materials, Returning and Renewal.....................................19-23 Services to Ordinary Members ............................................................. 24-27 Electronic Facilities and Services.......................................................... 28-29 UTM Subscribed Online Database………………………………………..30 E-Books …………………………………………………………………………31 Area Facilities ..........................................................................................33 Library Management Directory.............................................................34-38 General Information………………………………………………………… 39 Emergency Procedures......................................................................... 40 Sharifah Radhiah Syed Azman Phone: ext. direct: 03-22031510 Email: shradhiah@utm.my i 4 As an integral component of the academic program, University Teknologi Malaysia (UTM) Libraries continuously supports the University's learning, teaching, research, consultancy, and publication activities. Hence, immense emphasis is being geared towards quality and top-notch services as well as committing rigorously to Library’s vision, mission, and objectives. The growths of reference collections as well as the revolutionary digital information are solid evidences of the constant development of library ever since its establishment nearly 30 years ago. The library endeavors to provide information-based services for its patrons through computerized library system and extensive materials accessible in the library collection. In addition, with the conferment of the Library Excellence Award 2005 by the Librarians Association of Malaysia, denotes one of the highest accomplishments of PSZ in its services and management. With such recognition comes great responsibility to persistently fulfill expectations and uphold its performance in the local and also in the global eyes. In perpetuating UTM Libraries quality of services as well as keeping in line with the University's commitment in developing and enhancing various academic programs in the area of science and technology in the country, substantial amount of support and cooperation from various channels are significantly valued. Furthermore, UTM Libraries welcomes any conducive feedbacks and is looking forward to better serve its patrons. KAMARIAH NOR MOHD. DESA Chief Librarian Server and Computer Network Unit Aslinda Mohamed Aris Phone: ext. 31114 Email: aslinda@utm.my Library Application System Unit Mohd Zaidi Othman Phone: ext. 30284 Email: zaidiothman@utm.my TECHNICAL PROCESSING DIVISION Technical Management Unit Haslina Hussin Phone: ext. 30112 Email: haslinahussin@utm.my Norashikin Johari Phone: ext. 30134 Email: norashikin@utm.my RESOURCE DEVELOPMENT DIVISION Norhafisah Zakaria Phone: ext. 30133 Email: norhafisah@utm.my Acquisition Unit Norazila Safri Phone: ext. 30019 Email: norazila@utm.my Khairulbahiyah Yaakub Phone: ext. 30196 Email: kbahiyah@utm.my Journal & Electronic Media Unit Yusrul Hisham Mohd Yusof Phone: ext. 30043 Email: yusrul@utm.my Mohamad Fahiezan Md Zan Phone: ext. 30132 Email: fahiezan@utm.my Digital Document Management Unit Noor Effendy Hamzah Phone: ext. 30021 Email: effendy@utm.my REPOSITORY DIVISION Gift & Exchange Unit Muzaimah Mohd Yunus Phone: ext. 30109 Email: muzaimah@utm.my Special Collection Unit Nabilah Jamil Phone: ext. 30105 Email: nabilah@utm.my IR Management Unit Kamariah Mohamed Jong Phone: ext. 30108 Email: kamariahmj@utm.my Liza Porijo Phone: ext. 30022 Email: liza@utm.my PERPUSTAKAAN RAJA ZARITH SOFIAH Mohd Nasir Ibrahim Phone: ext. 57750 Email: nasiribrahim@utm.my ii 37 5 UTM Libraries occupies a central location at Universiti Teknologi Malaysia (UTM) main campus in Skudai. It has a branch at Perpustakaan Raja Zarith Sofiah, Johor Bahru, UTM Kuala Lumpur and also branches at several faculties, learning centres and Centres of Excellence. RESEARCH SUPPORT DIVISION Online Databases Service Unit Nazrinda A. Samah Phone: ext. 30027 Email: nazrinda@utm.my Zurina Rosmani Phone: ext. 30076 Email: zurina@utm.my Research Support Unit Md Razib karno Phone: ext. 30280 Email: mdrazib@utm.my IBD Library Abas Rahmat Phone: ext. 31668 Email: abasrahmat@utm.my COLLECTION MANAGEMENT DIVISION Circulation Unit Mohd Hanaffi Mohd Noor Phone: ext. 30136 Email: hanaffi@utm.my Azman Samsuri Phone: ext. 30457 Email: azmans@utm.my 36 Rodzuan Mohd Yusoff Phone: ext. 30044 Email: rodzuan@utm.my Media, Preservation and Conservation Unit Nor Hafiza Daud Kaiyin Phone: ext. 30017 Email: norhafiza@utm.my Gallerium Unit Fakhrul Zaman Mohamad Sambas Phone: ext. 30147 Email: fakhrulzaman@utm.my AUTOMATION DEVELOPMENT DIVISION Library Mangement System Unit Haslina Nasir Phone: ext. 30302 Email: nhaslina@utm.my Acquisition and Computer Maintenance Unit Haslinda Sabari Phone: ext. 30135 Email: haslindasabari@utm.my The library is a four storey building with a seating capacity of 3,422 and a collection of nearly half a million volumes. UTL Libraries is headed by the Chief Librarian, Kamariah Nor Mohd Desa and has a total of 192 staff. As an integral component of the academic programme, the library supports the University’s teaching, learning and research activities in the fields of Science and Technology. UTM Libraries services and collection development activities are geared towards fulfilling the need for materials and information in both areas. Library has a strong collection in these fields and is currently building up its Social Sciences and Humanities collection. Library automation started in 1986 and up to date most of the library’s operations and services are handled by the Computerized Library Integrated System. Information can be accessed through the Online Public Access Catalogue (OPAC) at terminals located in the library building or via networking. The library offers information searching through a wide range of international and local databases that can be accessed online or from CDROMs, in the fields of science, technology and the social sciences. With development in global information, the library also provides facilities to explore the World Wide Web via a number of PCs located in the library. In addition to the many books and journals in the library’s collection, library also plays an important role as an information provider and disseminator to support the research and development activities of the industrial sector. With the assistance of professional library staff, we encourage all users to become familiar with the Computerized Library System and also explore the wealth of materials available in the library collection. 1 6 In May 1998, UTM Libraries was awarded MS ISO 9002 Quality Award by SIRIM as recognition to its initiative in delivering quality services. In 2010, PSZ has upgraded its MS ISO 9001:2000 to MS ISO 9001:2008. UTM Libraries has created history when it has won the very first UTM Vice Chancellor’s Quality Award for the year 1999, and again in 2008. The award was given as recognition for excellence in management and services. Library was also the winner of PPM/Access Dunia Excellent Library Award 2005 for its excellence in academic library services and management, and for its active contribution in user education programme as well as participation in the community services. The excellence achieved by UTM Libraries was further exemplified by its second place win in the Best Counter Service in December 2006 and later, won first place in 2007. Further success was achieved when it won second place in the Malaysia Service Excellence Conference & Focus Learning Service Excellence Awards in November 2007. It is thus evident that PSZ continues to maintain its ability to provide excellent service that meets customer satisfaction. In 2009, UTM Libraries expand its services by opening 12 branches in the faculties, learning centres and Centres of Excellence. Among the services provided by the Faculty Libraries are consultation, information and material searching via OPAC, database usage, reference material, and borrowing and returning. 1. 2. 3. 4. 2 To provide information based services for its users. To manage information in-line with the learning, teaching, research, consultancy, and publication of the University. To promote information services to UTM’s internal, and external community. To nurture a knowledge-based culture and towards excellence mindset amongst UTM’s internal, and external community. ADMINISTRATIVE & FINANCE DIVISION Human Resource Management Unit Hamidah Mat Arif Phone: ext. 30175 Email: hamidah-ma@utm.my Promotion and Alumni Unit Salina Shamshuri Phone: ext. 30174 Email: salinasham@utm.my Finance & Building Unit Mohd Alias Tohiran Phone: ext. 30140 Email: aliastohiran@utm.my Junaidah Abdullah Phone: ext. 30195 Email: ja@utm.my INFORMATION SERVICE DIVISION EXTENDED SERVICE DIVISION Information Consultancy Unit Zafarina Dol Phone: ext. 30023 Email: zafarina@utm.my Faculty Library Junaidah Isnain Phone: ext. 31140 Emaill: junaidahisnain@utm.my Nurrul Huda Abdul Wahid Phone: ext. 30029 Email: nurrull@utm.my Hamizah Sumin Phone: ext. 30751 Email: hamizahs@utm.my Information Management Unit Syahranah A.Raqi Phone: ext. 30016 Email: syahranah@utm.my Syazwani Syamimi Mat Pauzi Phone: ext. 30024 Email: syazwanisyamimi@utm.my 35 7 CHIEF LIBRARIAN Kamariah Nor Mohd Desa Phone: ext. 30101 Email: kamariahnor@utm.my Deputy Chief Librarian (Planning & Development) Anuar Talib Phone: ext. 30102 Email: anuar@utm.my Deputy Chief Librarian (Services) Noraziah Sharuddin Phone: ext. 30104 Email: noraziah@utm.my Head of Technical Processing Division Badariah Borham Phone: ext. 30107 Email: badariahborham@utm.my Head of Extended Service Division Junaidah Isnain Phone: ext. 31140 Email: junaidahisnain@utm.my Head of Automation Development Division Nor Asikin Mohamad Phone: ext. 30301 Email: asikin@utm.my Head of Research Support Division Noraini Yahya Phone: ext. 30199 Email: norainiyahya@utm.my Head of Resource Development Division Zaleha Atan Phone: ext. 30026 Email: azaleha@utm.my Head of Information Service Division Zafarina Dol Phone: ext. 30023 Email: zafarina@utm.my Head of Repository Division Kamariah Mohamed Jong Phone: ext. 30108 Email: kamariahmj@utm.my Head of PSZ UTM Kuala Lumpur Nik Masriza Zakaria Phone: 03-26154596 Email: nikmasriza.kl@utm.my Head of Collection Management Division Haslina Othman Phone: ext. 30138 Email: haslinao@utm.my 34 8 PSZ JOHOR BAHRU AREA DAYS DURING SEMESTER 2 WEEKS BEFORE AND DURING EXAMINATION Monday—Friday 8.00am - 10.30pm 8.00am - 10.30pm 8.00am - 10.30pm Saturday—Sunday 8.00am - 5.00pm 8.00am - 10.00pm 8.00am - 5.00pm Public Holiday Closed 8.00am - 10.00pm Closed DAYS DURING SEMESTER 2 WEEKS BEFORE AND DURING EXAMINATION TOTAL SEMESTER BREAK SEMESTER BREAK RESERVATION PSZ KUALA L UMPUR TOTAL RESERVATION Seminar Room 1 (30-40 seats) 1 Media Counter ext. 30137 1 Circulation Counter ext. 4301 Seminar Room 2 (30-40 seats) 1 Media Counter ext. 30137 1 Circulation Counter ext. 4301 Seminar Room 3 (100-180 seats)-JB (20-30 seats) - KL 1 Media Counter ext. 30137 1 Circulation Counter ext. 4301 Seminar Room 4 (30-40 seats) - Media Counter ext. 30137 1 Circulation Counter ext. 4301 Viewing Room (60– 80 seats) 1 Media Counter ext. 30137 1 - Discussion room (3-6 seats) 11 Media Counter ext. 30137 12 Circulation Counter ext. 4301 Monday—Friday 8.00am - 10.30pm 8.00am - 10.30pm 8.00am - 10.30pm Saturday—Sunday 8.00am - 10.30pm 8.00am - 10.30pm 8.00am - 5.00pm Carrel Room (1 person/2 hour) 58 Media Counter ext. 30137 22 Circulation Counter ext. 4301 Public Holiday Closed 8.00am - 10.30pm Closed Research Carrel (1 person/2 hour) 3 Media Counter ext. 30137 1 Circulation Counter ext. 4301 Foyer 1 Circulation Unit ext. 30138/30136/ 30457/30044/30147 1 - Exhibition Area 1 Info. Consultancy Unit ext. 30128 1 Circulation Counter ext. 4301 Study Room (24 hours) 1 No Reservation 1 No Reservation Information Searching Laboratory 2 Media Counter ext. 30137 1 Circulation Counter ext. 4301 Executive Room 1 No reservation (for academic staff) 1 - DAYS TIME Monday - Thursday 8.30am - 1.00pm 1.00pm - 2.00pm (closed) 2.00pm - 5.00pm Friday 8.30am - 12.15am 12.15am - 2.45pm (closed) 2.45pm - 5.00pm Saturday, Sunday & Public Holiday 4 Closed 33 9 DAYS Seven electronic journal titles published by UTM are freely accessible via Library portal. JOURNAL TITLE PUBLISHER Malaysian Journal of Fundamental and Applied Sciences Ibnu Sina Institute for Fundamental Science Studies Elektrika Faculty of Electrical Engineering Matematika Faculty of Science Malaysian Polymer Journal The Plastics Rubber Institute of Malaysia (PRIM) Malaysian Journal of Civil Engineering Faculty of Civil Engineering Jurnal Mekanikal Faculty of Mechanical Engineering Jurnal Teknologi Penerbit UTM Press TIME Monday - Saturday 8.00am - 1.00pm 1.00pm - 2.00pm (closed) 2.00pm - 5.00pm Sunday & Public Holiday Closed DAYS TIME Monday - Saturday 8.00am - 1.00pm 1.00pm - 2.00pm (closed) 2.00pm - 5.00pm Sunday & Public Holiday Closed DAYS 32 TIME Monday - Thursday 8.00am - 1.00pm 1.00pm - 2.00pm (closed) 2.00pm - 5.00pm Friday 8.00am - 12.15pm 12.15pm - 2.45pm (closed) 2.45pm - 5.00pm Saturday, Sunday & Public Holiday Closed 5 10 ITEMS DAYS Open Access, Closed Access, Journals and Audio-Visuals Overnight Borrowing of Closed Access, Current Journals, Reference, Audio-Visuals DURING SEMESTER 2 WEEKS BEFORE AND DURING EXAMINATION SEMESTER BREAK The Library also subscribes to several electronic book titles and about 185 titles of electronic journal (subscription based single title). Monday Friday 8.00am10.15pm 8.00am10.15pm 8.00am10.15pm AIAA Saturday & Sunday 8.00am4.45pm 8.00am9.45pm 8.00am4.45pm Books 24X7 Public Holiday Closed 8.00am4.45pm Closed ASME British Standards Institution Cambridge Books Online EBSCOhost eBook (formerly known as Netlibrary eBook) Emerald MondayFriday starting 9.30pm starting 9.30pm starting 9.30pm Saturday & Sunday starting 4.15pm starting 9.30pm starting 4.15pm Public Holiday Closed starting 3.30pm Closed EngnetBASE (via CRCnetBASE) ENVIROnetBASE (via CRCnetBASE) Engineering Village Gale Virtual Reference Library ICE Virtual Library IET Digital Library IG Publishing IGI Global MyiLibrary Palgrave Connect Referex 1. 2. 3. 4. Three warning bells are rung each day to indicate that the Library will be closing soon. The first warning bell is rung 30 minutes before the closing time. The second warning bell is rung 15 minutes before closing time. The last warning bell is rung 5 minutes before closing time. This is to alert users to be ready to leave the library. Royal Society of Chemistry eBook Collection ScienceDirect SPIE Digital Library eBooks SpringerLink TransTech eBooks ICE Virtual Library (formerly known as Thomas Telford) Water Intelligence Online Wiley Online Library World Scientific 6 31 11 The Library subscribes to several online database titles which are accessible via the Internet on or off campus. Log on to UTM Libraries portal and gain access via EZ-proxy. Key in your ACID / ISID for user name and password. American Chemical Society Publications American Institute Of Aeronautics & Astronautics American Society of Civil Engineers Library American Society of Mechanical Engineers Digital Library Annual Reviews Association of Computing Machinery Digital Library ASTM Standards and Engineering Digital Library Begell Digital Library BLIS (Bernama Library & Information Services) Brittanica Academic Edition British Standards Online Business Monitor Online Cambridge Journals EBSCOHost ECRI Institute EdITLib (Education & Information Technology Digital Library) Emerald Engineering and Applied Science Engineering Village Food Science And Technology Abstracts Frost & Sullivan Gale Databases Gartner GEOBASE GeoScience World Henry Stewart Talks ICE Virtual Library ICONDA IEEEXplore Digital Library 30 IMF eLibrary-Data Index to THESES Institute Of Physics Science JSTOR LawNet Lexis Malaysia McGraw-Hill AccessEngineering Malaysian Standards Online MathSciNet NSTP News Archives OECD iLibrary OnePetro Optics InfoBase Oxford Journals PALMOILIS Passport GMID Polymer Library ProQuest Royal Society of Chemistry Journals SAE Digital Library SAGE Journals ScienceDirect Scientific.Net SciFinder Scopus (including SciVal Spotlight) SIAM Journals Online (Society for Industrial and Applied Mathematics) SIRIMLink SPIE Digital Library Membership Categories There are five categories of library membership : 1. Ordinary Member 2. Course Participant 3. External Member 4. UTM Family Member 5. Corporate Member Ordinary Membership is open to : 1. All registered UTM full time/part time students. 2. UTM academic staff (including UTM contract, part time, and temporary lecturers). 3. UTM non-academic staff (including temporary staff). 4. Holders of honorary degrees from UTM. Course Participant Membership is open to : 1. Participant of UTM-government agencies join-ventures courses. 2. Participant of courses conducted by UTM. 3. Distance learning students from government sponsored higher institutions of learning. External Membership is open to : 1. Staff of government and statutory bodies, lecturers from local universities, staff from the private sector and other professionals. 2. Students from government sponsored higher institutions of learning. 3. UTM Alumni. 4. Pupils form four and above from government schools with letters of confirmation from their school principals (Johor Bahru campus only). 5. IEM (Institute of Engineers Malaysia) Members. 6. Officers who participate in professional advanced courses conducted by UTM. There are two categories of External Membership: 1. R e f e r e n c e M e m b e r s Individuals who are allowed reference facilities only. 2. B o r r o w i n g M e m b e r s Individuals who are allowed both reference and borrowing facilities. SpringerLink Taylor & Francis Online Web of Science Wiley Online Library Zentrallblat MATH 712 UTM Family Membership is open to : LESTARI (Library Electronic System & Research Information) LESTARI is the web based online library catalogue which is the main source for 1. 2. Spouse/children of UTM staff Retired UTM staff : i) Retired academic and non-academic staff. Ii) Retired senior officer. - Academic and Non Academic Staff - Senior UTM officials comprises of VC, Deputy VC, Registrar, Bursar and Chief Librarian (Compulsory retirement) Note : Only children in form 3 and above but not exceeding 25 years old are allowed to be members. Individuals wishing to be members in this category are required to get a guarantor who may be: i) ii) Spouse/parent presently serving in UTM, or UTM staff (for retired UTM staff) The guarantor is fully responsible and liable for payment of all dues (late returns/loss of books, etc.) and damages incurred by the member. searching Library collection. Users may refer to LESTARI at PC’s located on level 2,3,4 and 5 of the library or access via Internet. Self-Check Out System Library users may borrow and renew library materials using Self Check-Out Machines. UTM Libraries has six (6) Self Check-Out Machines, four (4) located at PSZ UTM Johor Bahru and two at PSZ UTM Kuala Lumpur. The transactions for check-out can be done via self check system during opening hours. One (1) Self Check-In Machine has been placed beside the Circulation Counter for library users. Users need to follow the instructions on the screen to execute loans, renewals, and returning library materials. DataStream Database DataStream is a global and macroeconomic database covering equities, stock market indices, currencies, company financials and key economic indicators by Corporate Membership is open to : country and sector. Corporate/Industrial sector Each organization may appoint 1-2 persons as corporate members. The database is available for use on a single computer at these locations (during office hours only): 1. 2. 3. 8 Membership cards (Reference/Borrowing) should be renewed annually, except for UTM family membership and UTM Alumni. All library facilities and services are available to ordinary members according to eligibility. Library membership is limited to residents of Malaysia only. 1. Research Support Division, PSZ UTM Johor Bahru 2. PSZ UTM Kuala Lumpur 3. Faculty of Geoinformation & Real Estate Library 4. Faculty of Management Library 29 13 USERS Digital Newspaper Articles Database PAYMENTS SERVICE HOURS 1.0 Reference Membership UTM Libraries provides online newspaper information relating to various subjects that have relevant to courses at UTM. This database is accessible to all users who are connected to UTM’s local area network. 1.1 Staff of government and statutory bodies, lecturers of government sponsored universities/higher institutions of learning/colleges. RM10.00 office hours Internet and Wifi 1.2 External Reference Member: private sector staff, students of government sponsored universities/higher institutions of learning/colleges RM10.00 - registration RM150.00 - annual fee library hours 1.3 Pupils (government and governmentaided school). RM 2.00 semester break (office hours) 1.4 IEM Member RM 95.00 library hours 2.1 External Reference and Borrowing Member RM10.00 - registration RM300.00 - annual fee 2 books library hours 2.2 IEM Member RM200.00 - annual fee library hours 3.0 UTM Alumni RM10.00- registration (2 books) library hours 4.1 Husband/wife/children RM10.00 - registration One time only library hours 4.2 Retired academic and non-academic staff. RM10.00 - registration One time only library hours 4.3 Retired UTM Senior Officer. free lifetime membership library hours 5.0 Officer (local and foreign) undergoing professional enhancement programs at UTM. RM120.00—registration (1-6 months of part of) 5 books library hours 6.1 Ordinary (1-2 members) RM10.00 - registration RM300.00 - annual fee library hours 6.2 IEM Member (1-2 members) RM10.00 - registration RM200.00 - annual fee Individual loan : RM300.00 - RM900.00 Between 2-6 books may be borrowed (2 books for every RM300.00 & fee is not refundable) and Membership library hours There are wifi services and many computers located at level 3 for users who wish to navigate and find information from the Internet. The service is free for UTM’s prime students and staffs. Pc’s for OPAC searching are also available at level 2, 3, 4 and 5. Multimedia The library has a collection of multimedia CD-ROMs in various fields which support the teaching and learning activities of the University. Users may borrow CD-ROM Multimedia from the Media Counter at level 3, and view the CD-ROM at the Multimedia Room at level 3, PSZ Johor Bahru. 2.0 Borrowing Membership Library Portal 4.0 UTM Family Member Consist more detail information on the library. Also included are online edition of Library Bulletin, online databases, digital newspapers as well as links to selected Internet sources pertaining to information and courses relevant to the University. The portal address is : ent. library.utm.my Astro Screening UTM Libraries subscribes to the ASTRO channel service early 2002. PSZ UTM Johor Bahru - 8.30am - 10.15 pm - Level 3 PSZ UTM Kuala Lumpur—8.30am –10.15 pm - Level 2 28 6.0 Corporate Member 914 TYPE OF SERVICES 1. Every new full-time/part-time off campus students and permanent staff 10. Other services members of UTM is issued a UTM identification card when they first register NOTE/PERSON INCHARGE i) Newspaper article collection a) Digital newspaper articles can be accessed via LESTARI with the University. The barcode, affixed on the reverse of the card is used to activate the member’s record. 2. SERVICES External Members, UTM Alumni, UTM Family Members, and Corporate Members are required to bring two (2) passport-size photographs to the b) Newspaper articles also available in microfilm format. PSZ Johor Bahru - level 3 Media Counter ext : 30137 ii) Content Page : Copies of content pages of printed and electronic journals will be sent including email to lectures and Corporate Members upon request. Full articles can be supplied according to existing photocopy rates. PSZ Johor Bahru - level 3 Promotion and Alumni Unit ext : 30174 library and registration can be made at the Circulation Unit during office hours. 3. Membership must be renewed annually except for UTM Family and UTM Alumni membership. 4. Temporary staffs and External Members will be charged RM10.00 on replacement of membership cards. 5. Membership card are non-transferrable except to Corporate Members for a fee of RM50.00. 10 SERVICES REFERENCE MEMBER BORROWING MEMBER 1.1 Open Access Collection 1.2 Reference Materials 1.3 Current and bound journals - - 2. Interlibrary Loan - - 2.1 Closed access collection 2.2 Audio visual materials - - 3. Duplicating of Materials - - 1. Borrowing 3.1 Photocopy PSZ Johor Bahru: Kad prabayar : i) 1st purchasing : RM10 (deposit RM5 + printed copies RM5) ii) Add values : RM10 (200 pieces) PSZ KL : Cash payment : RM0.05 - A4/F4 & B5 RM0.15-A3 RM0.20 –identification card PSZ Johor Bahru : Prepaid Card : i) 1st purchasing : RM10 (deposit RM5 + printed copies RM5) ii) Add values : RM10 (200 pieces) 3.2 Microprint RM0.80 per piece RM0.80 per piece 3.3 Printing services RM0.30 - PSZ paper RM0.30 - PSZ paper 4. Use of Internet PCs RM5.00 per hour RM5.00 per hour 5. Use of databases at Research Support Department RM5.00 per hour PSZ Johor Bahru RM5.00 per hour PSZ Johor Bahru 27 15 TYPE OF SERVICES 4. New Items Corner 5. Occasional Exhibition 6. Member Request SERVICES Display of new open access books. i) Exhibition can be done at 2 different places : a. Exhibition area - located inside PSZ b. Library foyer - located outside PSZ ii) Exhibition can be reserved by individuals/groups a month before the exhibition date. iii) For students, permission from Urusetia Hal Ehwal Pelajar is required before putting up their exhibition. NOTE/OFFICER INCHARGE PSZ Johor Bahru - level 3,4,5 Exhibition Area Promotion & Alumni Unit ext : 30195 PSZ UTM Kuala Lumpur - level 3 Reference Area ext : 4301/4599 Exhibition area : PSZ UTM Johor Bahru - level 3 Information Services Division ext : 30128 Library foyer : PSZ UTM Johor Bahru - level 3 Collection Management Unit ext : 30138/30044/30136/30457/30147 PSZ UTM Kuala L umpur - Circulation Counter ext : 4301 The facility is provided for members to show/listen to their own materials. PSZ Johor Bahru - level 3 Media Counter 7. Promotion i) Publish Library Bulletin, Library Handbook, PSZ’s Portal, Brochure, Content Page, etc. ii) Promote library programme. iii) Consultation on setting up the Resource Centre for UTM’s faculties/ departments and other institutions. PSZ UTM Johor Bahru - level 3 & 4 Promotion and Alumni ext : 30174/30195 Extended Service Division ext : 31140 PSZ UTM Kuala Lumpur Information Service Unit Ext : 4599 8. Extended Services Management faculty library and reading stations, corporate data management, strengthening of library activities and research management UTM. Ext: 31140 - level 2 9. Information Package Publication of bibliographies, Selective Dissemination of Information, etc. based on fields or faculties. List of PSZ-Faculty liaisons can be accessed online via PSZ’s Portal :http://www.utm.my/psz 26 1. Both Ordinary Members and External Members must show prominently on themselves their UTM identification card or library membership card upon entering the library. 2. Membership cards are non-transferrable. 3. Loss of UTM identification cards/membership cards should be reported to the library immediately. Failing to do so will lead to users being held responsible for loans made via the Self CheckOut System by others. 4. All library materials to be taken out of the library must be properly charged out at the Circulation Counter or Self Che ck Out System. 5. Silence will be strictly observed at various sections of the library. 6. Library staffs on duty have the right to check books, files, and other materials which are taken out of the library. 7. Eating, drinking, (except for plain drinking water) and smoking are strictly prohibited in the library. 11 16 8. Helmets, umbrellas, rain coats, and packages are not allowed in the library. 9. Library users who photocopy materials are fully responsible for any action liable and contravening the COPYRIGHT ACT. 10. Reservation of a seat is not permitted. Other users have the right to have the seat if it is left vacant for more than 20 minutes. 11. Users are not allowed to remove library furniture and equipment from their original place. 12. All users are required to be properly attired as specified by the University. The library reserves the right to ask users who are not suitably dressed to leave. 13. The library has the right to ask users whose behaviour may be deemed as disturbing the peace of the library to leave the building. 14. Children are not allowed in the reading area. 15. All games are not allowed in the library except for those being provided in level 3. TYPE OF SERVICES NOTE/OFFICER INCHARGE 1.6 Research Support Service Provide assistance in information searching to researchers registered with the library. PSZ UTM Johor Bahru - level 3 Research Support Division ext : 30076/30027/30280 1.7 Inter-Library Loan (ILL) To obtain materials require by user from other libraries/institutions inside or outside the country through ILL facilities. PSZ Johor Bahru - level 3 Information Consultancy Unit ext : 30029 PSZ UTM Kuala Lumpur - level 2 Information Consultancy Unit ext : 4810/4599 2. Duplicating of Materials i) Photocopy service : Service hours : a. PSZ UTM Johor Bahru 9.00am - 9.30pm/during library opening hours. b. PSZ UTM Kuala Lumpur 8.00 am and closes 30 minutes before library closing time. ii) Microprint : Duplicating from microfilm at RM0.40 per sheet. Privatized Management PSZ Johor Bahru - level 5 i) TV Broadcasting : Monday - Friday a. TV3 Bulletin : 1.30pm - 2.00pm 8.00pm - 9.00pm b. Documentary (ASTRO channel) : 8.00am - 1.30pm 2.00pm - 4.30pm ii) Use of Media Collection such as microfilm, videocassette, Multimedia CD-ROM may be made in the library or borrowed according to users’ eligibility. PSZ UTM Johor Bahru - level 3 Media Counter ext : 30137 3. Media Services 12 SERVICES PSZ UTM Kuala Lumpur - level 2 PSZ Johor Bahru - level 3 Media Counter ext : 30137 PSZ UTM Kuala Lumpur - level 2 Circulation Counter ext : 4301 25 17 TYPE OF SERVICES 1. Reference and Research Support Consultant SERVICES i) Assisting user in information and reference searching. ii) The use of library system and reference materials. 1.1 Library Information Skill Classes Basic Basic library skills for new students Advanced Advance information skills for final year students 1.2 Literature Searching Workshop i) Designed specifically for academic staff, new faculty members, researchers and post-graduate students. ii) Emphasis on systematic literature searching techniques and exposure to PSZ collection and services. 1.3 Electronic Databases 1.4 Multimedia 1.5 Computer usage 24 i) Online databases : campus and r emote access. NOTE/OFFICER INCHARGE i) Research Support Consultant PSZ UTM Johor Bahru - level 3 - ext : 31137 PSZ UTM Kuala Lumpur - ext : 4517 8.00am - 10.00pm PSZ UTM Johor Bahru - level 4 Information Management Unit ext : 30016 PSZ UTM Kuala Lumpur ext : 4599 PSZ UTM Johor Bahru - level 3 Research Support Division ext : 30076 PSZ UTM Kuala Lumpur - Information Consultancy Unit ext : 4599 PSZ UTM Johor Bahru - level 3 Research Support Division ext : 30280 PSZ UTM Kuala Lumpur - Information Consultancy Unit ext : 4599 Use and borrowing of multimedia CD-ROMs. PSZ UTM Johor Bahru - level 3 Media Counter ext : 30137 PSZ UTM Kuala Lumpur - Circulation Counter ext. : 4301 Assignment PC and Internet access PSZ UTM Johor Bahru - level 3 Promotion and Alumni Unit - ext. : 30195 PSZ UTM Kuala Lumpur - Circulation Unit ext : 4301 16. Pets are not allowed in the library. 17. Academic staff on study or sabbatical leave outside the country are required to return all materials borrowed from the library. 18. Students who postpone, withdraw, quit or have completed courses at the University must return all borrowed materials to the library. 19. Final year students who fail to clear any fines or return materials borrowed from the library on completion of their courses will have their UTM transcript suspended. 20. Use of headphone are restricted in silent mode only and can only be used at the designated headphone area. 21. A fine of RM15.00 will be imposed on users who lose or damage the library rooms keys. The keys must not be taken out of the library. 22. Personal belongings should not be left unattended in the Library at any time. The library will not be responsible for any loss, stolen, dam ages of personal belongings. Any requests to retrieve personal belongings after Library closing hours will not be entertained. 23. 24. Violation of these regulations could result in the members : a) b) c) d) e) 25. Being asked to leave the library. Not being allowed to enter and use the library facilities. Being suspended their borrowing eligibilities. Being suspended their exam results. Being referred to the Disciplinary Board. The library reserves the right to amend these rules from time to time. 13 18 26. Representation of Authority Under Section 16B, University and College University Acts, 1971. Violations within the authority delegated to the Chief Librarian and related disciplinary actions are as follows : VIOLATIONS DISCIPLINARY ACTION/S Not having valid UTM identity card/library membership card. 1. 2. Warning Penalty of RM25.00 Borrowing and lending of metric cards. 1. 2. Warning Penalty of RM25.00 Noise and causing disturbance to other library users. 1. 2. 3. Warning Penalty of RM5.00 Device used may be confiscated Littering. 1. 2. Warning Penalty of RM5.00 Misuse of Internet facilities. 1. 2. Warning Penalty of RM5.00 Use of mobile phones in the library not in designated area. 1. Warning and being asked to leave the library premises Penalty of RM5.00 2. Empowerment of authority also includes other violations as stated in the library regulations which will involve direct disciplinary action being taken by the library or the University. Effective : 1st February 2000. 14 RENEWAL THROUGH LESTARI The facility is available for renewal of materials which are not on hold by other users. Users may renew or check date dues of items being borrowed by following these steps : 1. Click ‘My Library Account’. 2. Enter your patron barcode and pin number . 3. Click ‘Renew My Materials’. 4. Choose the book to be renewed. 5. Click ‘Renew Selected Items’. 6. Take note of the new due date. Renewal by LESTARI are allowed twice only. 7. This service is not available for UTM Alumni membership. RENEWAL BY TELEPHONE 1. This privilege is given to all staff and postgraduate student only. 2. Item can be renewed if there are no holds for the item. 3. Fines of overdue will still be charged if renewal is made after the due date. 4. Renewal is allowed twice only. 5. Phone number to call is : 5530188 (PSZ UTM Johor Bahru) or 0326154292/ 6. 26154100/26154599 (PSZ UTM Kuala Lumpur). Please state your name, faculty and barcode number for us to check the database. ORDINARY RENEWAL 1. Items can be renewed twice only. 2. Item on hold (reserved by other user) cannot be renewed. Such item has to be checked in. 3. If there is no problem with your account, you can use our self check-out machines. RESERVATION 1. Reservation can be done online via LESTARI. 2. Only books that have been borrowed can be reserved. 3. There is 5 times limitation for reservation according to user eligibility. 4. Red spot books which have been reserved will only be kept for half an hour after it is returned. 5. Books from the open access collection will be kept for a week after the book is returned. 6. Books under research vote are not allowed to be reserved. RECALL 1. Available for open access books borrowed by academic staffs after one month of the borrowing period. 2. Kindly return the book/s in order to allow other users to have access to it. 23 19 1. 2. 3. Books should be returned to the library at the Self-Check-in Machine or Circulation Counter according to the due date so as to allow the books to have shelf life and provide other users the opportunity to refer or borrow them. Borrowed materials must be returned on or before the due date. Borrowers who fail to do so will be fined (for lecturers a grace period of one week is given). Fines will begin only on the 8th day except for closed access collection, reference, journals, and audio visual materials. TYPES COLLECTION TYPES RATE OF FINES Open Access RM0.20 per due day. Open Access by hold RM0.50 per due day. Closed Access RM0.50 for the first hour and RM1.00 for every succeeding hour. Reference Books RM0.50 per due day (for Academic Staffs/ Research Officers/Senior Officers only). Bound Journals RM0.50 per due day (for Academic Staffs/ Research Officers/Senior Officers only). Current Journals RM0.50 per due day (for Academic Staffs/ Research Officers/Senior Officers only). Audio Visual Materials RM0.20 per due day. Users who do not pay their fines will have their borrowing facilities suspended. In cases where borrowers continuously refuse to pay their fines, the matter will be brought to the attention of the Senate Committee Meeting on Library for considerations. 22 LOCATIONS JOHOR BAHRU Open shelf Overdue notices are sent as a courtesy to the borrower. It is the borrowers responsibility to renew or return items to the library. Failure to return or renew library materials by the stated due date will begin the overdue procedure. The notification schedule is as below: i. Two days date before due date—reminder (courtesy notice) ii. One day late– first notice to borrower iii. 14 days late—2nd notice iv. 28 days late—3rd/final notice DESCRIPTIONS Reference materials Books covering all disciplines. These are arranged according to their call numbers. A - QC classes level 4 Please take note that open shelf collection with the ‘f’ symbols are shelved in a separate location from those without it. QD - Z classes level 5 Reference materials are shelved at level 3, 4 or 5 according to their respective call numbers : Annual Reports Almanacs A - QC classes level 4 KUALA LUMPUR A - Z classes level 3 Call numbers without symbols. or Call numbers with the ‘f’ symbols for large sized books. QD - Z classes level 5 Statistics Dictionaries Atlases r,rf Encyclopedias UTM’s examination papers (level 4) external - ry A - Z classes level 4 rd rm re ray wr Government/semigovernment publications Government acts UTM theses 1984 and before (2nd copy/some titles only) Other reference materials located: UTM prospectus/c SYMBOLS/ CALL NUMBERS wr raf A-Z classes level 4 rab rb rb Callendars/ prospectus of local higher institutions of learning Overseas universities prospectus and calendars 2015 TYPES DESCRIPTIONS LOCATIONS JOHOR BAHRU Closed Access Collection Sources to Information Closed Access Collection are Circulation titles of books that have been Counter, identified as titles that are level 3 heavily used by a large number of users but only a limited number of copies are available. Please indicate the call number from LESTARI and request the material from the Circulation Counter. Print Format : Indexes Level 2 SYMBOLS/ CALL NUMBERS MATERIALS KUALA LUMPUR Circulation Counter, level 2 Not available - Books Electronic Format : Accessible via CD-ROMs and Research Support Division, Internet online databases. PC, level 3 Standards & Patents 16 level 2 Electronic Format : Accessible via CD-ROMs and online databases. Research Support Division Internet PC, level 3 Printed & Electronic Format : Circulation Consist of British Standards (BS), Counter, Malaysian Standards (MS), level 3 & online International Organization for Standardization (ISO), etc. Level 4 REPLACEMENT BY VALUE OF MATERIALS Same edition/ latest, same type. Price of book plus RM25.00 processing fee. RM200.00 plus RM25.00 processing fee. Measured Drawings RM200.00 plus RM25.00 processing fee. Audio Visuals RM200.00 plus RM25.00 processing fee. Journals Journal price plus RM25.00 processing fee. Maps/Aerial Photographs Material price plus RM25.00 processing fee. Books (without price) International edition : RM300.00 plus RM25.00 processing fee. x Bibliographies Acquisition Lists Print Format : Current and back issues. REPLACEMENT OF MATERIALS UTM Theses Abstracts Contents Pages Journals REPLACEMENTS/FINES - NOTES Replacement of soft cover for hard cover is not accepted. Payments for replacement of lost/ damaged material is not refundable after a month from the date the payment has been made. Loss of maps/aerial photographs must be reported to the police and a copy of the police report is to be submitted to the library. Local edition : RM150.00 plus RM25.00 processing fee. Online PIA Standards PAT - Patents (followed by standard number) 2121 MEMBERS CATEGORIES OPEN ACCESS CLOSED ACCESS BOUND JOURNAL CURRENT JOURNAL REFERENCE AUDIO VISUAL SERIAL MAP TYPES Diploma Student Num. Period 10 2 weeks Num. 1 Period Num. Period 2 hours 1 3 days Num. Period 1 Num. Period 1 O V E R N I G H T Num . Period 1 - - 1 - - 1 - - 1 - - 3 20 1 month 1 - - 1 - - - - Bachelor Degree Student 10 2 weeks 1 2 hours 1 3 days 1 Master Student 20 1 month 1 4 hours 2 3 days 1 Doctor of Philosophy Student 20 1 month 1 4 hours 2 3 days 1 Academic Staff 30 3 months 1 7 days 4 3 days 4 Academic Staff (Contract) UTM 10 1 month 1 2 hours 1 3 days 1 Part-time Academic Staff 5 2 weeks 1 2 hours 1 3 days 1 Temporary Academic Staff 5 2 weeks 1 2 hours 1 3 days 1 Senior Staff 25 3 months 1 7 days 4 3 days 4 O V E R N I G H T 3 days Non-academic Staff 15 1 month 1 2 hours 1 3 days 1 3 days Part-time Staff 5 2 weeks 1 2 hours 1 3 days 1 Temporary Staff/ Contract 5 2 weeks 1 2 hours 1 3 days 1 Tutor 10 1 month 1 2 hours 1 3 days 1 Research Officer 20 2 months 1 2 hours 1 3 days 1 Assistant Research Officer 20 2 months 1 2 hours 1 3 days 1 Certificate Program Student 10 2 weeks 1 2 hours 1 3 days 1 Course Participant 5 2 weeks 1 2 hours 1 3 days 1 Foundation Year Programme Student 2 2 weeks - - - - - - - - - External Member Loan 2 2 weeks - - - - - - - - UTM Alumni 2 2 weeks - - - - - - - UTM Family Member 2 2 weeks - - - - - - - 3 days 1 O V E R N I G H T 3 days Num. 1 1 3 1 O V E R N I G H T 1 1 overnight overnight 3 days 1 Period 2 hours or overnight 3 3 days 1 20 1 month 3 3 days 3 - - 1 1 - - 1 1 - - 1 - - 1 - - 1 - - 1 - - 1 - - - - - - - - - - - - - - - - - - - O V E R N I G H T 1 1 1 1 1 DESCRIPTIONS LOCATIONS JOHOR BAHRU SYMBOLS/ CALL NUMBERS KUALA LUMPUR Media Collection Media Collection such as Media v i d e o - c a s s e t t e s , Counter, microfilms, microfiches, level 3 multimedia CD-ROMs are available for reference or loan in the library. Circulation Counter, level 2 Abbreviation of each Media Collection (e.g.. MFL microfilm) UTM Theses Printed UTM theses can Level 2 be referred in the Theses Reference room at level 2. Reference to the microfilm versions are to be made via the Media Counter at level 3. Please refer to Research Support Consultant Symbol used : raf - hardcopy MFL - microfilm Symbol used : PTA/FTU (followed by map/aerial photograph number) Besides, UTM theses on digital format could also be access via library system (LESTAR). Maps/Aerial Photographs Serial, maps, Malaysian Please maps, and general maps. refer to Research Support Consultant Please refer to Research Support Consultant & Circulation Counter Newspaper Articles Selected newspaper LESTARI articles in digital format. PSZ provided the information on digital newspaper articles from all newspaper published in Malaysia from the BERNAMA database (BLISS). While, collection of digital newspaper articles specifically on UTM could be access via library system (LESTARI). LESTARI - Creative Collection Consists of fiction col- Creative Room lection in Malay, English, level 3 Chinese and Tamil. level 4 Call number with ‘kreatif’ word Advanced Management Collection Collection of selected Executive Room t i tl e s on Ad v a nc e level 3 Management. level 3 - 22 20 17 Symbols used in the library : a - Special Collection Material b - University Prospectus and Calendar d - Dictionaries/Terminologies e - Encyclopedias f - Folio Book (measuring more than 27cm) h - Banned Book j - Journal k - Small Book (measuring less than 10 cm x 15 cm) m - Atlas r - Reference Materials rp - Expensive materials w - Borrowing of books in UTM Libraries should be made at the Self Check-Out Machines. 1. users 5. Loan eligibility/number of loans for have to produce their UTM ID each member is determined by cards or library membership card his/her membership category (by which is affixed with a barcode item/collection type). For borrowing purposes, on the reverse side. 6. Borrowers are responsible for all Borrowing can only be done after materials borrowed under their Government Publication details of the barcode have been names. 2. x - Abstracts/Indexes input into the library’s computer y - Examination Question Paper system. Kreatif - Creative Collection (Novel) 7. Lost/damaged materials should be reported at the relevant counters. 3. A period of two weeks will be Materials can be borrowed or returned at both allowed for borrowers to search campuses for/replace (Kuala Lumpur and Johor Bahru). the materials in question. 4. Students doing their practical training are allowed to borrow two (2) One material may carry two or more symbols according to the type of collection. books from the open shelf collection for the duration of their 8. All library materials taken out of the building must be properly charged out. practical training. 18 19 23