PRIMARY NURSING
COMMISSIONED SHARING SESSION
Steering Group for Primary Nursing Development
HAHO
20 & 21 September 2004 2:30 PM
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Objectives :
¾ Understand the Primary Nursing
pilot project conducted in HA
hospitals
¾ Future development of Primary
Nursing in HA hospitals;
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Program Rundown :
2:30 pm
Welcome Address
Dr. Susie LUM
2:35 pm
Sharing on the Evaluation of the Primary
Nursing pilot conducted in HA hospitals
Members of the
Steering Group for
Primary Nursing
Development
3:30 pm
Tea Braek
3:45 pm
Post hospital visit sharing – staff concern
Key to implementation
Future development in HK
Dr. Marie MANTHEY
4:45 pm
The way forward
Dr. Eric CHAN
5:15 pm
Q&A
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Hospital visit - Staff Concerns
¾ Care Plan
¾ Short length of stay / overflow of
patients to other wards / turnover of
patients
¾ Challenges in case assignment &
scheduling
¾ Continuity of care
¾ Interdisciplinary team communication
¾ Dependence of therapeutic relationship
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Hospital visit - Staff Concerns
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Staff competence
Clear role delineation
Co-worker relationship
Changed role of supervisor
Workload on indirect care
Resources
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Workshop
Keys to Implementation:
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Leadership development
Decentralized decision making
Responsibility
Authority
Accountability
Manage change
Communication
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Workshop
Keys to Implementation :
¾ Culture of professional practice
¾ Culture within hospital - support
¾ Identify pilot unit with multi-specialty –
interest, readiness, stability,
leadership
¾ Different aspect of Primary Nursing e.g.
Assignment
¾ Develop staff – critical thinking /
decision skill / problem solve / clinical
competency
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
Compiled by Dr. Marie Manthey
As your co-worker with a shared
goal of providing excellent nursing
care to our patients, I commit to the
following:
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
1. I will accept responsibility for
establishing & maintaining healthy
interpersonal relationship with you and
every member of this staff. I will talk to
you promptly if I am having a problem
with you. The only time I will discuss it
with another person is when I need
advice or help in deciding how to
communicate with you appropriately.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
2.
I will establish & maintain a
relationship of functional trust with
you and every member of this staff.
My relationships with each of you
will be equally respectful, regardless
of job titles or levels of educational
preparation.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
3. I will NOT engage in the “3B’s
(bickering,
back-biting
and
blaming) and will ask you not to
as well.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
4. I will NOT complain about another team
member; and ask you not to as well. If I
hear you doing so I will ask you to talk
to that person.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
5. I will accept you as you are today,
forgiving past problems and ask you
to do the same with me.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
6. I will be committed to finding solutions
to problems, rather than complaining
about them or blaming someone for
them, and ask you to do the same.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
7. I will affirm your contribution to quality
patient care.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Primary Nursing Commissioned Sharing Session
Commitment to my Coworkers
8. I will remember that neither of us is
perfect, and that human errors are
opportunities, not for shame or guilt but
for forgiveness and growth.
Steering Group for Primary Nursing Development, HAHO Sep 2004
Steering Group for Primary Nursing Development, HAHO Sep 2004