Ó Springer 2005 Journal of Business Ethics (2005) 62: 277–297 DOI 10.1007/s10551-005-0849-1 Whistleblowing in Organizations: An Examination of Correlates of Whistleblowing Intentions, Actions, and Retaliation ABSTRACT. Whistleblowing on organizational wrongdoing is becoming increasingly prevalent. What aspects of the person, the context, and the transgression relate to whistleblowing intentions and to actual whistleblowing on corporate wrongdoing? Which aspects relate to retaliation against whistleblowers? Can we draw conclusions about the whistleblowing process by assessing whistleblowing intentions? Meta-analytic examination of 193 correlations obtained from 26 samples (N = 18,781) reveals differences in the correlates of whistleblowing intentions and actions. Stronger relationships were found between personal, contextual, and Chockalingam Viswesvaran (Ph.D. University of Iowa) is a Professor of Psychology at Florida International University. His research interests include business ethics, personnel selection, and human resource management. He has published in Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, and Psychological Bulletin. He has served on 5 editorial boards and as an Associate Editor of the International Journal of Selection and Assessment. He is an elected fellow of the Society for Industrial and Organizational Psychology as well as Divisions 5 (Measurement) and 14 (Industrial-Organizational Psychology) of the American Psychological Association. Jessica Mesmer-Magnus (Ph.D. 2005, Florida International University) is an Assistant Professor of Management with the Cameron School of Business at the University of North Carolina at Wilmington. Her research interests include work/ family conflict/balance, organizational training program design, whistleblowing/counterproductive behavior, and business ethics. She has published in the Journal of Vocational Behavior, Journal of Business Ethics and Journal of Labor Research. She is certified as a Senior Professional in Human Resources and has worked as a Human Resources Manager for a US-based national consulting firm. Jessica R. Mesmer-Magnus Chockalingam Viswesvaran wrongdoing characteristics and whistleblowing intent than with actual whistleblowing. Retaliation might best be predicted using contextual variables. Implications for research and practice are discussed. KEY WORDS: retaliation, retaliatory acts, organizational wrongdoing, organizational justice, whistleblowing, whistleblower characteristics, whistleblowing intentions Incidents of organizational wrongdoing are increasingly making headlines (e.g., fraud, corruption, and other unethical acts in organizations like Enron, WorldCom, Anderson, and Tyco). While once thought to be rare, broad coverage of recent corporate wrongdoing has led to a widely-held belief that scandal may be uncovered in virtually every business or organization (Anand et al., 2004). With greater frequency, reports of wrongdoing are made by members close to the inner workings of the organization (e.g., by employees, board members or internal auditors), rather than by external auditing agencies. These individuals, often referred to as whistle-blowers, risk retaliation both by their organization (e.g., via job loss, demotion, decreased quality of working conditions) and by the public (e.g., character assassinations, accusations of being merely ‘‘sour grapes’’, spies, or ‘‘squealers’’) in their efforts to expose perceived immoral or illegal acts (Jubb, 1999; Near and Miceli, 1985). In this manuscript, we examine potential predictors and correlates of whistleblowing behavior and of retaliation against whistleblowers. Specifically, we employ meta-analytic methodology to examine the personal and contextual correlates of 278 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran whistleblowing intentions and behaviors, as well as the correlates of retaliation against whistleblowers in an effort to improve our understanding of the whistleblowing process. Our main purpose in conducting this study is to guide future research in efforts to better predict and understand whistleblowing and retaliation, and to inform practice as to the aspects of the work environment that may foster the potential for effective whistleblowing. In the following review, we will (1) provide an overview of the whistleblowing construct, (2) review potential correlates of whistleblowing and of retaliation against whistleblowers, and (3) draw a distinction between an employee’s intent to blow the whistle and actually blowing it. We hope to inform research as to the feasibility of drawing conclusions about whistleblowing from data based on intentions rather than actual behaviors. Whistleblowing defined Whistleblowing is ‘‘the disclosure by organization members (former or current) of illegal, immoral, or illegitimate practices under the control of their employers, to persons or organizations that may be able to effect action.’’ (Near and Miceli, 1985, p. 4). While whistleblowers typically have both internal and external reporting channels available to report organizational transgressions, research suggests that nearly all whistleblowers initially attempt to report wrongdoing via internal channels before utilizing (or in lieu of) external channels (Miceli and Near, 1992, 2002). Even though whistleblowing via internal channels is less threatening to an organization (as compared with external reporting which threatens public scrutiny or legal intervention; Miceli et al., 1991a), whistleblowing within an organization is not often welcomed. Rather, whistleblower reports of wrongdoing are frequently buried or ignored (Miceli et al., 1991b). In this scenario, the whistleblower is unsuccessful in stopping organizational wrongdoing, and worse, is placed in a position to experience negative consequences to their action. Burying or ignoring reports and retaliation against whistleblowers are more likely when whistleblowing is perceived by top management to represent a questioning of or challenge to the organization’s authority structure (e.g., Miceli and Near, 2002). Whistleblowing research Reviews of whistleblowing research have identified two relatively robust foci of examination, in which researchers have sought to identify the conditions under which whistleblowing intentions are formed and action taken, and retaliation occurs (Ellis and Arieli, 1999; Miceli and Near, 2002). Studies of the antecedents, correlates, and consequences of the decision to blow the whistle on corporate wrongdoing, as well as those focused on modeling its process, have typically drawn conceptual distinctions between those variables related to the whistleblower (i.e., whistleblower characteristics), the context in which the whistleblowing occurs (i.e., contextual variables), and aspects of the wrongdoing and wrong-doer (e.g., King. 1997; Miceli et al., 1991a; Miceli and Near, 1985, 1988; Miceli et al., 1991b). Research exploring the role of these variables in the whistleblowing process is typically approached in one of two ways: (1) conducting surveys of actual whistleblowers, or (2) using scenarios, interviews, or survey-based methods to ascertain when an observer of organizational wrongdoing will be likely to blow the whistle or will report the intention to make a claim. Specifically, while some authors have been successful in gaining access to actual whistleblowers, others have resorted to drawing conclusions about the whistleblowing process using reports of whistleblowing intentions. In the first case, actual whistleblowers have observed a transgression, made the decision to report it, and then actually followed through in making a claim. ‘‘Likely’’ or ‘‘intended’’ whistleblowers, on the other hand, have been given information about a wrongdoing (whether real or fictitious) and have reported either ‘‘how likely’’ they would be to blow the whistle or whether they intended blow the whistle at some future time. The obvious difference between these approaches is that intended whistleblowers have not actually followed through with blowing the whistle. Researchers have justified using data gained from intended rather than actual whistleblowers by (1) citing the difficulty of carrying out investigations into unethical conduct in actual organizations (e.g., Chiu, 2003), (2) suggesting that actual whistleblowers censor the information they provide to investigators due to the perception that data gathered in actual organizations precludes their confidentiality or anonymity (e.g., Sims and Keenan, Whistleblowing and Retaliation 1998), (3) illuminating the difficulty of locating actual whistleblowers for questioning, or (4) citing the inherently flawed nature of such data (e.g., selfreports of past events). While we believe these concerns to be valid, we also believe that conclusions drawn based on testimonies of actual whistleblowers will be different than those from likely whistleblowers. The real question, however, is how different will these conclusions be. Specifically, are the correlates of actual whistleblowing similar enough to those of likely/intended whistleblowing to warrant firm conclusions about the whistleblowing process? Or, given the nature of whistleblowing as a behavior (rather than an attitude or intention), is the ‘‘distance" between whistleblowing intent and actual whistleblowing (e.g., deciding to blow the whistle, accessing the internal or external channel, making a claim of wrongdoing, supplying the necessary evidence) so great as to void direct comparison? Research on the intention–behavior relationship suggests only a weak relationship between the intention to act and the actual performance of a behavior (Miller and Grush, 1988). In fact, measures of behavioral intentions have accounted for, at most, 10% of the variance in overt behaviors (e.g., Mitchell, 1974). Further, the intention–behavior relationship is thought to be even weaker for some behaviors (i.e., those behaviors that may be governed more heavily by subjective norms and external support, like whistleblowing; e.g., Miller and Grush, 1988; Mitchell, 1974). According to Bagozzi’s (1992) Volitional Model of Goal Directed Behaviors, behavioral intention and overt action are ‘‘separated" by extensive psychological, motivational, and implementation processes (i.e., planning, monitoring activities, guidance and control, psychological commitment, effort). This suggests there may be multiple phases involved in moving from an awareness of an illegitimate practice, to the decision to blow the whistle, to actually making a claim. Correlates of whistleblowing Below we review research resulting from both reports of whistleblowing intent and whistleblowing action. Researchers have examined the same sets of variables in studies of intended and actual whistleblowers (i.e., 279 relating to aspects of the whistleblower, context, and wrongdoing potentially predictive of whistleblowing intention/action). A qualitative review of the whistleblowing process yields relatively consistent findings resulting from each approach. However, a cursory examination of their results suggests stronger relationships may exist between key variables and whistleblowing intentions than whistleblowing actions. Given that whistleblowing behavior may be heavily governed by subjective norms and external supports, it stands to reason that the relationship between intention and action may be even lower for whistleblowing than other actions. Using a meta-analytic approach, we examine correlates of whistleblowing intent and actual whistleblowing separately so as to lend a greater understanding of their common relation to predictors and correlates. We hope to identify the relationship between whistleblowing intent and whistleblowing action, so that research may be better informed as to the applicability of data regarding whistleblowing intentions to conclusions about whistleblowing actions. Whistleblower characteristics A variety of personal characteristics related to the decision to engage in whistleblowing have been examined: whistleblower demographics (i.e., age, sex, level of education, level of job held, etc.), personality variables (i.e., locus of control), morality (i.e., ethical judgment), and other characteristics (i.e., job performance, organizational commitment, role responsibility, approval of whistleblowing; e.g., Brief and Motowidlo, 1986; Near and Miceli, 1996). While results seem to differ slightly across studies, whistleblowers (as compared with inactive observers) tend to have good job performance, to be more highly educated, to hold higher-level or supervisory positions, to score higher on tests of moral reasoning, and to value whistleblowing in the face of unethical behavior (e.g., Brabeck, 1984; Miceli and Near, 1984; Near and Miceli, 1996; Sims and Keenan, 1998). Also, it appears that whistleblowers are more likely (than inactive observers) to report a rolerelated responsibility or obligation to blow the whistle (e.g., Near and Miceli, 1996). Age and organizational tenure as predictors of whistleblowing have yielded mixed results (e.g., Near and Miceli, 1996; Sims and Keenan, 1998). 280 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran Empirical findings regarding the personal correlates of whistleblowing intentions and actions are typically interpreted through the lens of social–psychological theories of behavior (cf. Casal and Zalkind, 1995; Ellis and Arieli, 1999; Miceli and Near, 1994; 2002; Near and Miceli, 1995). For example, Hollander’s (1958) idiosyncrasy model suggests that those individuals who are considered to be the best contributors to group and organizational objectives (i.e., have high job performance) will be given greater leeway to deviate from group or organizational norms. Specifically, employees with good job performance will be more likely to have accumulated idiosyncrasy credits (interpersonal bonuses) within the organization, thus providing some latitude to report wrongdoing without suffering retaliation, and more importantly, to effect the desired change (e.g., Miceli et al., 1991a). Similarly, Pheffer and Salancik’s (1978) Resource Dependence Theory posits that when one party possesses resources upon which another is dependent, that party will be more powerful. Within the whistleblowing context, an individual with more experience, tenure, and better job performance is more valuable to an organization, thus giving them some leverage to report misdeeds (e.g., Miceli and Near, 2002). Perceived leverage may increase whistleblowing potential and action. Theories of power relationships (e.g., French and Raven, 1959) suggest that individuals gain (and exercise) various bases of power by possessing valued and not easily replaceable characteristics (e.g., desired or unique skills, good job performance, tenure or position status, credibility). Thus, whistleblowers with better job performance and tenure are more likely to be successful in persuading organizational actors to stop the undesirable acts, also increasing the potential they will report (or intend to report) a transgression (e.g., Miceli and Near, 1994). Organizational employees have three options to address an unsatisfactory situation faced within an organization: (1) to exit the organization, (2) voice discontent (i.e., blow the whistle), or (3) remain silent. Employees with greater tenure are more invested in the organization and may prefer voice to exit. This is also congruent with predictions from theories of power in organizations, where employees with greater tenure may have greater power to effect change, and therefore may prefer voice to exit or silence (e.g., French and Raven, 1959). In a similar vein, individuals demonstrating higher organizational commitment are more invested in staying with the organization, therefore are more likely to blow the whistle rather than exit the organization (particularly when the prospect of continued wrongdoing is uncomfortable or unacceptable). Thus, theoretical explanations based on available idiosyncrasy credits, power relations, voice-exit choices, and control theory are congruent with empirical findings that older, high performing, more committed and more experienced employees are more likely to report wrongdoing in and by organizations. Contextual variables Compared with the personal characteristics of whistleblowers, contextual variables seem to explain more variance in an individual’s decision to blow the whistle (e.g., Miceli et al., 1991b; Miceli and Near, 1984; Near and Miceli, 1996). Such contextual variables may include supervisor and coworker support, organizational climate, threat of retaliation, and size of organization. Research suggests that perceptions of supervisor or top management support are instrumental in the decision to blow the whistle, and in the determination of which reporting channel will be employed (i.e., internal vs. external to the organization; e.g., Keenan, 2000; Sims and Keenan, 1998). For instance, predictions from Social Exchange Theory (Thibaut and Kelley, 1959) would suggest that when there is a high level of supervisor and co-worker support, norms of reciprocity will develop that channel an individual to use internal means to effect behavior change (before making the charges public). Other contextual variables are also worth pursuing. For example, whistleblowing seems to be greater in organizations that value whistleblowing and in those in which the whistleblower perceives a high congruence between personal and organizational values (Berry, 2004; Near and Miceli, 1996). This is in accordance with Enz’s (1988) theory of value congruence. Similarly, potential whistleblowers who perceive a threat of retaliation (by the organization, immediate supervisors, or co-workers) are much less likely to blow the whistle than those who do not perceive a retaliatory climate (Keenan, 1995; King, 1999; Near and Miceli, 1996). Whistleblowing and Retaliation Characteristics of wrong-doing Evidence suggests that characteristics of the wrongdoing (i.e., perceived severity of the wrongdoing, evidence of wrongdoing) and/or characteristics of the wrong-doer (i.e., likeability of or closeness to the wrongdoer) may have significant implications in the decision to blow the whistle. Wrongdoing type and perceived severity has been found to be moderately positively related to whistleblowing (Miceli and Near, 1985; Near and Miceli, 1996). There is also a tradition of research in whistleblowing that addresses whether the wrongdoing is sufficiently costly to warrant pursuit. Thus, it has been suggested that potential whistleblowers look for ‘‘materiality’’ (as auditors do) before embarking on any actions. Similarly, organization members seem to be more likely to blow the whistle on organization wrongdoing when they have convincing evidence of the wrongdoing, and when the transgression personally affects them (Miceli and Near, 1985). The latter finding parallels the research on the ‘‘bystander effect’’ in explaining prosocial behavior: due to a diffusion of responsibility, individuals are less likely to help when several others are present (Latane and Darley, 1970). On the other hand, to the extent strong norms of reciprocity develop and social support is high between organizational members, wrongdoing that harms the organization and/or co-workers is more likely to be reported (especially using internal channels). Interestingly, in organizations that depend upon the continuation of the wrongdoing, whistleblowers are more likely to select external reporting channels rather than attempt to make an internal claim (Miceli and Near, 1985). This relationship appears to be especially strong when the whistleblower is fearful of retaliation by the organization, supervisors, or coworkers (Miceli and Near, 1985). Retaliation against whistleblowers Once an organization member has blown the whistle on an organizational wrongdoing, management may make two types of decisions: (1) whether to disregard the claim or take appropriate action, and (2) whether to reward or retaliate against the whistle- 281 blower (Near and Miceli, 1986). It is assumed that a whistleblower’s experiences (perceived or actual, reward or retaliation) following a whistleblowing event will have strong effects on others’ willingness and likelihood to blow the whistle in the future (Casal and Zalkind, 1995; Miceli and Near, 1992). Logically, organizational response to whistleblower action depends in part upon whether management agrees with the merit of the claim and with the whistleblower’s obligation to take action (Parmerlee et al., 1982). Under circumstances where an organization is dependent upon the continuation of the wrongdoing or when they are not dependent upon the whistleblower (e.g., Resource Dependence Theory; Pheffer and Salancik, 1978), the organization is more likely to retaliate against the whistleblower and continue the wrongdoing (Near and Miceli, 1986). Retaliation may take many forms, ranging from attempted coercion of the whistleblower to withdraw accusations of wrongdoing to the outright exclusion of the whistleblower from the organization (e.g., Parmerlee et al., 1982). Other retaliatory acts may include organizational steps taken to undermine the complaint process, isolation of the whistleblower, character defamation, imposition of hardship or disgrace upon the whistleblower, exclusion from meetings, elimination of perquisites, and other forms of discrimination or harassment (e.g., Parmerlee et al., 1982). Retaliatory acts may be motivated by the organization’s desire to (1) silence the whistleblower completely, (2) prevent a full public knowledge of the complaint, (3) discredit the whistleblower, and/or (4) discourage other potential whistleblowers from taking action (Miceli and Near, 1994; Parmerlee et al., 1982). Retaliation is not always initiated by organizational top management. Rather, isolated acts of retaliation may be initiated by the whistleblower’s supervisor or coworkers with or without (formal or informal) sanctioning by top management. Supervisors may be motivated to retaliate against whistleblowers for a variety of reasons, but they frequently do so out of fear that a whistleblowing claim signals their inability to maintain order and compliance within their departments, or the fear that valid complaints will result in the restriction or cessation of their own operations or influence (O’Day, 1972; Parmerlee et al., 1982). 282 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran Correlates of retaliation against whistleblowers Predictors or correlates of retaliation against whistleblowers fall into one of four broad categories: (1) characteristics of the whistleblower, (2) actions taken by the whistleblower in reporting organizational wrongdoing, (3) situational or environmental variables related to the organization, and (4) characteristics of the wrongdoing or wrongdoer. targets for retaliation. Finally, evidence suggests that whistleblowers whose values regarding right and wrong are not congruent with those of the organization, are more likely to be retaliated against (Miceli and Near, 1994), presumably because organization top management does not deem the wrongdoing to be as severe as is perceived by the whistleblower, thus casting doubt on the merit of the whistleblower’s complaint. Actions taken by the whistleblower Characteristics of the whistleblower Characteristics of the whistleblower examined in relation to retaliation include whistleblower age, education level, job level, role responsibility, and value congruence with the organization. While demographic characteristics of whistleblowers are thought to be less predictive of retaliation than are contextual variables (Miceli and Near, 2002), research suggests that individuals who blow the whistle because it is their job to do so (e.g., audit or role responsibility) are less likely to be retaliated against and are more likely to be successful in stopping the transgression (e.g., Casal and Zalkind, 1995; Miceli and Near, 2002). Further, Parmerlee and colleagues (1982) found preliminary evidence that older whistleblowers are more likely to be retaliated against than are younger whistleblowers. Interestingly, their results also suggest that whistleblowers that are valuable to their organization (e.g., due to age, experience, education, job level) are more likely to be retaliated against as compared to less valuable whistleblowers. Perhaps, for older individuals and those at higher job levels and with more experience, greater organizational loyalty is expected. When such individuals blow the whistle, other organizational members may feel a greater sense of betrayal, thus paving the way for more retaliatory behaviors. This is especially true when external channels are employed to report violations. Norms of reciprocity and notions of perceived justice violations (however misguided) appear to predict retaliation. Theories of power also suggest that whistleblowers at higher job levels, who are expected to enforce the power structure, upon violating this mandate are more likely to suffer retaliation. On the other hand, individuals at lower levels of the organizational structure may have lesser power, thus being easy Some researchers have examined whether specific actions taken by a whistleblower influence the degree to which they are retaliated against (e.g., whether the whistleblower used an internal or external channel to report wrongdoing, whether the whistleblower attempted to remain anonymous during the whistleblowing process, how successful the whistleblower was in ultimately curbing the organizational wrongdoing, and even whether others in the organization ignored wrongdoing). Indeed, research suggests that when whistleblowers report wrongdoing via external channels, they are more likely to receive retaliation, and such retaliation is likely to be more severe than when internal channels are utilized (Near and Miceli, 1986). Starting with Weber (1947) and Barnard (1938), organizations have relied on the concept of legitimate authority. Thus, the use of external channels is more likely to elicit retaliatory behaviors, as it violates the power and authority structure present within the organization. Similarly, whistleblowers who unsuccessfully attempted to remain anonymous during the whistleblowing process were more likely to be retaliated against (Miceli and Near, 1994). Inconsistent results have been reported regarding the effectiveness of the whistleblower in curbing wrongdoing and experience of retaliation. Specifically, Miceli and Near (2002) report that effective whistleblowers are less likely to experience retaliation unless the supervisor or top management simultaneously curbed the wrongdoing and retaliated simply for blowing the whistle. This suggests that even when the transgression is agreed to be harmful and is subsequently stopped, some organizations are particularly sensitive to violations of the authority structure via whistleblowing. This seems to be Whistleblowing and Retaliation especially likely when whistleblowers have utilized external channels. Contextual variables Context variables examined in relation to retaliation include top management, supervisor, and coworker support, as well as organizational climate for whistleblowing. While lack of support from supervisors and top management is likely predictive of retaliation against whistleblowers, coworker support does not appear to be related to perceived or experienced retaliation (Near and Miceli, 1986). This finding is likely due to the low occurrence of retaliation initiated by coworkers (e.g., Miceli and Near, 1994). However, this finding may be indicative of organizational norms for treatment of whistleblowers. Specifically, in organizations where whistleblowing is not sanctioned, coworkers are likely less willing to offer support or protection from retaliation to a whistleblower. Characteristics of the wrongdoing Lastly, in addition to the other predictors of retaliation, researchers have examined aspects of the wrongdoing that may influence retaliation (e.g., frequency, severity, and evidence of wrongdoing). Logic suggests that when wrongdoing in an organization is widespread or when the organization is dependent upon the continuation of wrongdoing, the organization’s top management would be more likely to lash out at individuals who blow the whistle (Casal and Zalkind, 1995). However, Near and Miceli (1986) found that a whistleblower’s report of (a) multiple incidents of wrongdoing, (b) multiple individuals involved in the wrongdoing, or (c) multiple sources of evidence, appear unrelated to retaliation. This could be explained in terms of the effort needed to retaliate against a whistleblower with strong evidence of wrongdoing, particularly when the wrongdoing is widespread and impacts multiple individuals (Parmerlee et al., 1982). In sum, our first purpose in conducting this research was to investigate the antecedents and correlates of whistleblowing, and to determine whether these were different for whistleblowing intent versus 283 actual behavior. Our second purpose in conducting the present study was to examine likely antecedents and correlates of retaliation against whistleblowers, and to determine the relative importance of each variable in predicting retaliation. To address these questions, meta-analytic cumulation of the extant literature was employed to summarize and integrate findings from individual studies. Method Database One hundred and ninety-three correlations from 26 samples reported in 21 articles (total N = 18,781) examining whistleblowing (including intent to blow the whistle, likelihood of blowing the whistle, and actual whistleblowing, both via internal and external channels) and retaliation against whistleblowers were included in this meta-analysis. To ensure a comprehensive search, these studies were located using the following strategies: (1) conducting a computerized search of the PsycInfo (1887 to present) and ABI Inform (1971 to present) databases, using appropriate keywords and phrases (e.g., whistleblowing, blowing the whistle, organizational wrongdoing, retaliation, dissent, counterproductive behavior, corruption), (2) conducting a manual search of references cited in studies included in this meta-analysis and cited in this manuscript, (3) snowballing references cited in recently published reviews of the whistleblowing literature (e.g., Gundlach et al., 2003; Miceli et al., 1991b; Near and Miceli, 1995, 1996), and (4) soliciting relevant, but as yet unpublished, research from authors at the 2004 and 2005 meetings of the Society of Industrial Organizational Psychology. These methods yielded an initial 67 journal articles, dissertations, and theses with the potential to provide usable data. An attempt was made to obtain all studies identified. When a manuscript was not available via interlibrary loan, a request for a copy was sent directly to the study’s primary author. Studies were included only if they reported a correlation (or an effect size which could be converted to a correlation using appropriate conversion formulas) between one of the several predictors and whistleblowing (intent/likelihood or behavior) or instances of retaliation. Studies that examined 284 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran constructs different from those of interest (e.g., perceptions of or reactions to unethical behaviors/ incidences other than those of actual or intended whistleblowing) or those that reported only anecdotal data, regression coefficients, or other effect sizes not representative of a clean relationship between whistleblowing intent/action and a relevant correlate, were not code-able. When authors reported separate correlations for different subgroups (e.g., males and females), samples, administrations (as in a longitudinal study), or measures of the same construct, those correlations were examined separately. The studies included in this meta-analysis are listed in the references prefixed with an asterisk. The studies included in this meta-analysis, for the most part, utilized largely male samples of working adults (average ages between mid-1920’s and late-1940’s) who have (or could have) witnessed and reported (or considered reporting) organizational wrongdoing (i.e., internal auditors, military and government employees, accountants). Experimental, scenariobased, and survey-based designs were utilized. Coding procedure The first author made an initial independent effort to code the 21 articles selected for inclusion in this study. A random subset of these articles was coded by the second author in an effort to determine coder reliability. Inter-coder agreement was very high, likely due to the objective nature of the data coded. In reference to whistleblowing intentions and actions, the variables coded included those related to (1) the characteristics of a whistleblower (e.g., demographics, like age, sex, education, tenure, and job level, and other characteristics, like ethical judgment, job satisfaction, job performance, role responsibility to blow the whistle, and approval of whistleblowing), (2) the context in which whistleblowing takes place (e.g., organizational climate for whistleblowing, fear or threat of retaliation against whistleblowers, organizational size, and supervisor and co-worker support), and (3) the characteristics of the wrongdoing or the wrong-doer (e.g., the seriousness of the wrongdoing, the amount of evidence of the wrongdoing possessed by the whistleblower, whether the whistleblower was effective in stopping the wrongdoing, and the degree to which the whistleblower works near or closely with the wrong-doer). These correlates were coded with respect to whether the data was collected from intended or likely whistleblowers or from actual whistleblowers. Further, the data were coded with respect to whether the whistleblower used (or intended to use) an internal or external reporting channel. If the reporting channel was not specified or was mixed, this was coded separately. While we had hoped to be able to examine correlations between whistleblowing correlates and whistleblowing intentions and behaviors by the type of reporting channel employed (intended), there was an insufficient number of studies available to facilitate this specificity. We chose instead to examine the relationships of whistleblowing correlates with either intentions or actions, regardless of reporting channel. In reference to correlates of retaliation against whistleblowers, the variables coded included those related to the (1) characteristics of a whistleblower (e.g., like age, education, job level, role responsibility to blow the whistle, perceived alternative job opportunities, and degree to which the whistleblower perceived value congruence with the organization), (2) actions taken by the whistleblower in reporting an organizational wrongdoing (e.g., utilizing an external channel, attempting to remain anonymous during the whistleblowing process, and success in stopping the wrongdoing), (3) contextual variables (e.g., supervisor and co-worker support), and (4) characteristics of the transgression (e.g., frequency of wrongdoing in the organization, the severity of the transgression, and the amount of evidence about the wrongdoing possessed by the whistleblower). Analysis The meta-analytic methods outlined by Hunter and Schmidt (2004) were employed to analyze this data. The three outcomes investigated are (1) intent to blow the whistle, (2) whistle-blowing behavior, and (3) retaliation experienced. Each set of bivariate correlations (between a predictor and outcome) were analyzed separately. The sample-size weighted mean observed correlation and the sample-size weighted standard deviation of the observed correlations were computed. These two estimated Whistleblowing and Retaliation parameters provide a distribution of the observed effect sizes. Unfortunately, insufficient information was available to correct for unreliability in the measures. This concern is mitigated to some extent by the ‘‘objective’’ nature of some of the predictors included (e.g., gender, tenure). To the extent statistical artifacts like unreliability and range restriction in the measures affect the results, our reported findings underestimate the ‘‘true’’ magnitude of the correlations and overestimate the ‘‘true’’ variability across studies. Note, however, that our analyses are conservative in that true correlations will actually be higher and we are more likely to consider potential moderators (even when their effects are weak). The sampling error variance associated with the mean observed correlation was computed (Hunter and Schmidt, 2004) and subtracted from the observed variance. The resulting residual variance was used to compute the confidence intervals around the observed mean. The percent of observed variance attributable to sampling error was also computed. Usually, if 60% or more of the observed variance is attributable to sampling error, one can assume that variance across studies due to uncorrected artifacts like unreliability and range restriction in the measures correlated can explain the remaining variability. Such a finding suggests that the relationship generalizes or transports across contexts. Thus, our analyses could be construed to be a barebones meta-analysis (Hunter and Schmidt, 2004). We report for each meta-analysis, the number of correlations included (k), the total sample size across all estimates (N), the sample-size weighted mean observed correlation (r), the sample-size weighted standard deviation (SDr), the sampling error standard deviation, the residual standard deviation (resSD), the percent of observed variance attributable to sampling error, and the 95% confidence interval around the sample-size weighted mean observed correlation. For studies with a mean observed correlation of greater than 0.05, we conducted a file drawer analysis (Hunter and Schmidt, 2004), and provide a ‘‘file drawer k’’, which represents the number of missing studies averaging null results required to reduce our reported sample-size weighted mean observed correlation to 0.05. For the most part, we conducted meta-analyses only when a minimum of three studies reporting a relationship between whistleblowing intent/action 285 and a relevant correlate were available. However, given that one of the purposes of this study was to compare conclusions drawn from reports of whistleblowing intentions with those drawn from reports of whistleblowing actions, in cases where fewer than three studies were available examining a ‘‘comparison’’ relationship of interest (i.e., a sufficient number of studies were available to meta-analyze the relationship between a correlate and either whistleblowing intention or whistleblowing action, and less than three were available for the other relevant metaanalysis), we report the results of the other relationship for purposes of description and comparison. Results The results of the meta-analysis of correlations between whistleblower characteristics and whistleblowing intentions (Intent WB) and actions (Actual WB) are presented in Table I. Results indicate that older employees are more likely to intend to blow the whistle than are younger employees (r = 0.19). Unfortunately, no studies examining age and actual whistleblowing were located, so we cannot be sure whether this relationship translates to actual whistleblowers. Sex and tenure appear to be related to actual whistleblowing (r = 0.13 and 0.10, respectively), but not to whistleblowing intent. Specifically, females and more tenured employees appear to be slightly more likely to actually blow the whistle. Job level appears to have a similar relationship with whistleblowing intentions (r = 0.10) as with actual whistleblowing. These results support the contention that older employees with greater tenure and at higher levels are more likely to have the commitment and power to employ voice rather than exit mechanisms. More interesting than the demographic characteristics of whistleblowers were the results related to other whistleblower characteristics and intent or actual whistleblowing. Specifically, ethical judgment, while moderately related to the intent to blow the whistle (r = 0.45), is not related to actual whistleblowing (r = )0.08). Similarly, while role responsibility, approval of whistleblowing, and perceptions that blowing the whistle would be in one’s best interests, appear to be predictive of the intent to blow the whistle (r = 0.15, 0.44, and 0.31, respectively), they do not appear to be related to actual Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran 286 TABLE I Correlations between Whistleblower Characteristics and Whistleblowing Intentions and Actions Meta-analysis Whistleblower demographics Age Sex Education Tenure Job level Other characteristics Ethical judgment Job satisfaction Organizational commitment Job performance Role responsibility Approve of whistleblowing k N r SDr SESD resSD %SEV 95%CI 3 – 2 4 3 6 3 2 4 8 1279 – 1131 1707 1667 7851 1563 1383 1938 9200 0.19 – )0.05 0.13 0.02 0.02 0.02 0.10 0.10 0.08 0.1902 – 0.0866 0.0368 0.0867 0.0619 0.0651 0.0100 0.1164 0.0320 0.0457 – 0.0414 0.0460 0.0418 0.0275 0.0436 0.0376 0.0439 0.0293 0.1847 – 0.0760 0 0.0759 0.0555 0.0483 0 0.1078 0.0130 5.77 – 22.93 100 23.32 19.76 44.93 100 14.22 83.56 )0.17/0.55 – )0.20/0.09 0.13/0.13 )0.13/0.17 )0.09/0.12 )0.07/0.12 0.10/0.10 )0.11/0.31 0.05/0.10 9 – – 7 – – – 2 4 5 4 2 2 2 8 – 2 2 4 6 6 2 1147 320 838 1164 2170 – 1315 1401 1494 7762 2143 5514 0.45 )0.08 )0.01 0.19 0.03 – 0.05 0.11 0.15 0.06 0.44 0.06 0.0707 0.1669 0.0503 0.0300 0.0637 – 0 0.0156 0.1556 0.1048 0.1406 0.0200 0.0472 0.0695 0.0487 0.0399 0.0603 – 0.0389 0.0373 0.0474 0.0274 0.0394 0.0190 0.0527 0.1518 0.0128 0 0.0202 – 0 0 0.1482 0.1011 0.1349 0.0064 44.49 17.32 93.58 100 89.89 – – 100 9.28 6.85 7.86 89.92 0.35/0.56 )0.38/0.22 )0.03/0.02 0.19/0.19 )0.01/0.07 – 0.05/0.05 0.11/0.11 )0.14/0.44 )0.14/0.26 0.18/0.71 0.05/0.07 32 2 – 6 – – – 3 8 2 47 1 File drawer k Action Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Action Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Notes: k = number of studies included in the meta-analysis; N = total number of participants across studies included in the meta-analysis; r = sample-size weighted mean observed correlation; SDr = tandard deviation of sample-size weighted mean observed correlation; SESD = standard error of the standard deviation; resSD = residual standard deviation; %SEV = percent variance due to sampling error; 95% CI = 95% confidence interval formed around the sample-size weighted mean observed correlation (the number before the slash indicates the lower bound and the number after the slash indicates the upper bound); File drawer k indicates the number of missing studies averaging null results required to reduce the mean observed correlation to 0.05. Intent WB indicates participants indicated they intended or were likely to blow the whistle on a wrongdoing; Actual WB indicates participants actually blew the whistle on a wrongdoing. whistleblowing behavior (r = 0.06, 0.06, and 0.04). Conversely, while job satisfaction and job performance relate to actual whistleblowing (r = 0.19 and 0.11, respectively), they are unrelated to whistleblowing intentions (r = )0.01 and 0.05, respectively). Finally, organizational commitment does not appear to be related to either whistleblowing intentions or actual whistleblowing. It should be noted, that while our analysis suggests that role responsibility is unrelated to actual whistleblowing behavior, it is possible that this relationship may be moderated by the whistleblowing channel used. Specifically, the data included in our analysis suggest a small, but positive correlation may exist between role responsibility and the use of an internal reporting channel, while no (or a negative) relationship may exist with the use of an external channel. The results of the meta-analytic examination of correlations between contextual aspects of the whistleblowing situation and whistleblowing intentions (Intent WB) and actions (Actual WB) are presented in Table II. Organizational climate for Whistleblowing and Retaliation 287 TABLE II Correlations between contextual variables and whistleblowing intentions and actions k Meta-analysis Contextual variables Organizational climate for whistleblowing Threat of retaliation Supervisor support Organizational size Action Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB N r SDr SESD 8 2947 0.28 0.1738 5 6960 0.10 0.0375 7 2849 )0.27 0.1292 8 11974 0.04 0.0907 4 1443 0.28 0.0530 2 789 )0.12 0.0088 1 725 )0.10 – 5 5803 0.09 0.0783 0.0457 0.0263 0.0459 0.0251 0.0484 0.0495 – 0.0286 resSD %SEV 0.1677 6.92 0.0266 49.45 0.1208 12.61 0.0872 7.65 0.0216 83.41 0 100 – – 0.0729 13.34 95%CI File drawer k )0.05/0.61 37 0.05/0.15 5 )0.51/-0.03 31 )0.13/0.21 – 0.23/0.32 19 )0.12/)0.12 3 – 1 )0.05/0.23 4 See Note to Table I. TABLE III Correlations between characteristics of the wrongdoing/wrongdoer and whistleblowing intentions and actions k Meta-analysis Wrongdoing/wrongdoer Seriousness of wrongdoing Evidence of wrongdoing Closeness to wrongdoer Effective in stopping wrongdoing Action Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB Intent WB Actual WB 7 6 1 3 4 – – 3 N r SDr SESD resSD %SEV 95% CI File drawer k 3207 0.16 0.2642 0.0413 0.2609 2.44 )0.35/0.67 16 6460 0.13 0.0348 0.0299 0.0180 73.41 0.10/0.17 10 636 )0.06 – – – – – 1 4759 0.06 0.0079 0.0250 0 100 0.06/0.06 1 965 0.45 0.1768 0.0527 0.1687 8.88 0.12/0.78 32 – – – – – – – – – – – – – – – – 1714 )0.07 0.0741 0.0410 0.0617 30.65 )0.19/0.05 2 See Note to Table I. whistleblowing is more strongly related to whistleblowing intentions than actual whistleblowing, but the direction of the relationship is consistent (r = 0.28 and 0.10, respectively). Of greater interest is that threat of retaliation is negatively related to the intent to blow the whistle, but appears to be unrelated to actual whistleblowing behaviors (r = )0.27 and 0.04, respectively). Also intriguing is the finding that supervisor support is positively related to whistleblowing intent (r = 0.28), but negatively related to actual whistleblowing (r = )0.12), suggesting that supervisor support may facilitate one’s decision to blow the whistle, but work to inhibit behaviors required to actually blow it. The results of the meta-analysis of correlations between characteristics of the wrongdoing and of the wrong-doer and whistleblowing intentions (Intent WB) and actions (Actual WB) are presented in Table III. We found similar small relationships between seriousness of the wrongdoing and whistleblowing intentions and actions (r = 0.16 and 0.13, respectively). Importantly, the observed correlations used to compute the relationship between severity of the transgression and whistleblowing intent varied widely in magnitude, potentially signaling the presence of a moderator. Of interest is the moderate effect size found for the relationship between closeness to the wrong-doer and intent to blow the whistle (r = 0.45); this finding suggests that the closer the potential whistle-blower is to the wrongdoer (whether interpersonally or with respect to organizational structure), the greater their intention to blow the whistle on the transgression. Unfortunately, similar data was not available for actual 288 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran whistleblowing, so we do not know if this relationship will generalize. Also noteworthy is the small negative correlation found between actual whistleblowing and the whistleblower’s success in stopping the wrongdoing (r = )0.07). This finding suggests that whistleblowers are not frequently successful in their efforts to curb organizational wrongdoing. It is worth noting, however, that all correlations included in this computation reflect the success of whistleblowers who utilized an external reporting channel. Lastly, displayed in Table IV are the results of the meta-analysis of correlates of retaliation against whistleblowers. Information is arranged according to the four types of correlates examined (1) characteristics of the whistleblower, (2) actions taken by the whistleblower, (3) contextual variables, and (4) characteristics of the wrongdoing. Education, job level, and the role-prescribed responsibility to blow the whistle appear to be relatively unrelated to retaliation against whistleblowers (r = 0.04, )0.07, and )0.07, respectively). While small relationships, it is important to note that the correlation between retaliation and role responsibility is in the desired direction. Also, while based on only one study each, it appears that older whistleblowers are more likely to be retaliated against, as are those with greater perceived value congruence with the organization. This second finding may indicate a misperception as to the organization’s values regarding whistleblowing and/or wrongdoing. Not surprisingly, whistleblowers who utilize an external reporting channel are more likely to be retaliated against (r = 0.17). However, those whistleblowers who are effective in stopping the transgression are less likely to experience retaliation for blowing the whistle (r = )0.20), as are those who produce convincing evidence (r = )0.25), and those who enjoy support from their supervisor (r = )0.39). More intriguing, however, was our finding that blowing the whistle on serious transgressions or those that frequently occur in the organization, are more likely to be met with retaliation, than are infrequent or less severe wrongdoings (r = 0.30 and 0.13, respectively). Discussion Our purpose in conducting this research was to examine the antecedents and correlates of whistleblowing and retaliation against whistleblowers so that we might better understand their role as predictors and within the whistleblowing process. A secondary goal was to evaluate the feasibility of drawing conclusions about whistleblowing utilizing data gathered on whistleblowing intentions rather than whistleblowing actions. Overall, our results suggest that the predictors of the intent to blow the whistle are not the same as those of actual whistleblowing. Further, many of the variables typically measured in studies of whistleblowing are stronger TABLE IV Correlations of retaliation against a whistleblower Meta-analysis Whistleblower characteristics Education Job level Role responsibility Whistleblower actions Used external channel Success in stopping wrongdoing Contextual variables Supervisor support Co-worker support Characteristics of the wrongdoing Frequency of wrongdoing Seriousness of wrongdoing See Note to Table I. k N r SDr SESD resSD %SEV 95%CI 5 2405 0.04 0.0329 0.0452 0 100 0.04/0.04 6 2624 )0.07 0.0606 0.0471 0.0381 60.41 )0.14/0.01 4 2314 )0.07 0.0730 0.0408 0.0605 31.27 )0.18/0.05 4 2337 0.17 0.0871 0.0391 0.0778 5 2410 )0.20 0.0782 0.0425 0.0656 3 923 )0.39 0.0027 0.0482 0 3 1194 0.03 0.0155 0.0501 0 2 855 6 3046 0.30 0.0788 0.0448 0.0648 0.13 0.0503 0.0431 0.0259 File drawer k – 3 2 20.12 0.02/0.33 10 29.63 )0.33/)0.07 15 100 100 32.30 73.58 )0.39/)0.39 21 0.03/0.03 – 0.18/0.43 0.08/0.19 10 10 Whistleblowing and Retaliation correlates of whistleblowing intent than of whistleblowing action. Correlates of whistleblowing We organized the presentation of the results of our meta-analyses of whistleblowing (intent and action) according to characteristics of the whistleblower, work context, wrongdoing and wrongdoer, as we felt that such variables would provide unique information regarding the whistleblowing process (Gundlach et al., 2003; Miceli and Near, 1988; Near and Miceli, 1995, 1996). Further, we anticipated differences in both the direction and strength of these relationships according to these dimensions (e.g., Dozier and Miceli, 1985; Miceli et al., 1991b; Near and Miceli, 1995). We expected that demographics and other characteristics of the whistleblower would have stronger correlations with the intent to blow the whistle, while contextual variables and aspects of the transgression would have stronger implications for actual whistleblowing. Whistleblower characteristics With regard to demographic characteristics, our results suggest that whistleblowing intent might best be predicted from whistleblower age and the level of the job held by the intended whistleblower. Similarly, actual whistleblowing is likely to be predicted by job level and organizational tenure but also the sex of the whistleblower (e.g., Miceli et al., 1991b). While we found no studies which examined age of whistleblower with actual whistleblowing, one would think that older employees are more likely to hold positions at higher levels within the organizational hierarchy and also have greater tenure (this is particularly true for tenure-based promotion systems commonly found in government organizations). Therefore, we would expect that older employees are also more likely to follow through with blowing the whistle. Also likely is that older workers are more secure in their value systems than are younger workers, and therefore are more willing to defend these values throughout the lengthy whistleblowing process and in the face of retaliation (Chiu, 2003). Likewise, more senior and higher-level employees are more likely to have access organizational members with the ability to exact change within the 289 organization (Keenan, 2000). Consistent with control theory and theories of power, organizational members with greater tenure and of higher job levels usually have stronger power bases (as compared with their younger and newer counterparts), and therefore may be more confident in their abilities to exact change within the organization via whistleblowing. In other words, these individuals may be more certain that the risks they take in blowing the whistle will not be in vain. Lastly, employees higher in the organizational hierarchy and those that have been with the organization for longer are likely to have a greater understanding of, appreciation for, and commitment to the espoused values of the organization, and thus a greater desire to protect this culture (e.g., Berry, 2004; Schein, 1996). We were surprised to find that ethical judgment, approval of whistleblowing, and a perception that blowing the whistle is in one’s best interests were related to whistleblowing intent but not to actual whistleblowing. One would have thought that morality or ethicality, in particular, would be predictive of whistleblowing (e.g., Brabeck, 1984; Brief and Motowildo, 1986; Miceli et al., 1991b). Certainly, we anticipated that workers would be more likely to blow the whistle when they perceive that it is in their best interests to do so (e.g., Miceli and Near, 1985). Perhaps, however, the influence of contextual factors on the decision to blow the whistle (e.g., fear of retaliation, perceived costs versus benefits, severity of the transgression, perceived support from supervisors and coworkers, etc.) are so great as to preclude whistleblowing on the basis of personal need or desire. Or, perhaps, the commitment to the organization is so great that the desire to meet the needs of the greater workgroup is stronger than that of meeting individual needs. While this potential is appealing, we were disheartened to find no correlation between organizational commitment and whistleblowing intent (e.g., Somers and Casal, 1994). We expected to find that greater organizational commitment would yield a desire to exercise voice rather than either silence or exit strategies. It should be noted, however, that we were unable to locate any studies that reported a correlation between actual whistleblowing and organizational commitment. As such, we cannot be sure that there is not a relationship between this variable and the decision to blow the whistle. 290 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran Of particular interest is that job satisfaction and job performance were positively related to whistleblowing action but not to whistleblowing intent. This finding makes sense in light of various propositions of resource dependence and power theories (e.g., Miceli et al., 1991b). Specifically, while one’s job performance may not enter into the decision to blow the whistle on an organizational wrongdoing, when one considers the likelihood that one might be able to effect change by blowing the whistle and/or when one considers the likelihood one will suffer retaliation by organizational members, it becomes likely that the intended whistleblower will consider their relative value to and power within the organization prior to taking action (e.g., Miceli and Near, 1994). Specifically, resource dependence theory suggests that individuals with better job performance are more valuable to the organization, suggesting the organization officials would be more likely to want to correct the transgression than risk losing the whistleblower (e.g., Miceli et al., 1991b). Similarly, power theory would predict that high performing whistleblowers would be in a better position to exact change through voice mechanisms (cf. French and Raven, 1959). Also, in the making the decision to engage in whistleblowing, an employee with better job performance might be more comfortable in expressing a dissenting opinion than their fellow employees who may possess fewer idiosyncrasy credits (due to less satisfactory job performance; e.g., Hollander, 1958). Future research should examine the potential for job performance to predict retaliation against whistleblowers. It would seem likely that individuals with higher job performance would have accumulated more idiosyncrasy credits and would also be less likely to suffer retaliation. Curiously, we found that role responsibility to blow the whistle is predictive of intent to blow the whistle but not of actual whistleblowing. This finding is unexpected, as one would expect that the organization creates and staffs internal ‘‘watchdog’’ positions to facilitate whistleblowing on unsanctioned practices (e.g., Miceli et al., 1991b; Near and Miceli, 1996). Furthermore, in certain occupations and industries, all employees are expected to voice concerns of illegitimate or unsanctioned activities (e.g., government employees, military, and employees of many government contractors). However, it may be that these individuals actually follow through with blowing the whistle, but utilize non-traditional channels in doing so. While in many cases this would still qualify as whistleblowing, use of such reporting channels makes the tracking and identification of these whistleblowers more difficult. Alternatively, certain internal auditors may be chosen from a select inner circle within the organization and possess the ultimate goal of preventing damage to the organization’s public image rather than stopping wrongdoing. In this case, these individuals may opt to ignore certain transgressions they know to be unethical, or in some other non-traditional way deal with the transgression so as to minimize public knowledge and scrutiny. Our data does not preclude the potential that this relationship (between role responsibility and whistleblowing) is moderated by the whistleblowing channel utilized (internal versus external). Regardless, our data suggest that having a role-related responsibility to blow the whistle may not be sufficient to ensure whistleblowing action. Other factors may be of greater importance, or may play a moderating role, in the whistleblowing decision-making process. This is a matter for future research. Contextual aspects of whistleblowing An examination of the meta-analyses of contextual variables and whistleblowing reveal somewhat surprising findings for organizational climate, fear of retaliation, and supervisor support. As expected, organizational climate for whistleblowing is positively related to whistleblowing intent (Berry, 2004), however, the relationship is considerably weaker for whistleblowing action. This may be a function of the ‘‘distance’’ between whistleblowing intent and action (e.g., Bagozzi, 1992). Alternatively, this may signal the presence of other contextual or individual variables that may moderate this relationship and may account for the reduction in explained variance. For example, supervisor support, if low, may serve to de-motivate an employee to blow the whistle even when this individual is part of an organization that (with regard to organizational wrongdoing) values employee dissent (Dozier and Miceli, 1985; Miceli and Near, 1985). Also of interest, is that threat or fear of retaliation appears to greatly reduce the likelihood that an observer of wrongdoing will intend to blow the whistle, but does not impact actual whistleblowing. Therefore, it appears that once the intention to whistle-blow is formed, fear of Whistleblowing and Retaliation retaliation for whistleblowing does not serve to de-motivate action. It may be that, in their decision to blow the whistle, employees weigh aspects of the situation (like their relative power to exact change, the severity of the transgression, the likelihood that they will experience retaliation for blowing the whistle on this particular transgression, which is also likely to be a function of their relative power within the organization and their relative balance of idiosyncrasy credits which will ‘‘protect’’ them from retaliation), and thus only decide to blow the whistle when they perceive their chances of receiving retaliation are low (e.g., Miceli and Near, 1994; Sims and Keenan, 1998). Also, once the decision is made to blow the whistle, they may be so committed to taking action that they are no longer able to back out. Researchers should explore the possibility that the relationship between fear of retaliation and actual whistleblowing is moderated by such processes and contextual variables, as well as by the reporting channel employed (Miceli and Near, 2002). Another unexpected finding was that for supervisor support and whistleblowing intent versus action (e.g., Miceli et al., 1991b). Specifically, supervisor support seems to increase the likelihood that an observer of wrongdoing will intend to blow the whistle, but to decrease actual whistleblowing behavior (e.g., Near and Miceli, 1986). This suggests that employees who enjoy the support of their supervisors in some domains perceive that this support is likely to extend to a whistleblowing situation. As such, they may be more likely to intend to blow the whistle upon observing a wrongdoing, knowing their supervisor will likely ‘‘back them up’’. However, given the reverse in the direction of this relationship for actual whistleblowing, some other variable or process is likely acting as a moderator. One possible explanation is that employees with supportive supervisors may feel a greater responsibility to ensure that their supervisors are not adversely affected by a whistleblowing claim. These individuals may choose silence to voice in an effort to spare the supervisor embarrassment or discipline that may result from a report of illegitimate, unsanctioned, or immoral acts occurring within their department/ division. 291 on whistleblowing yield two interesting findings. First, while the relationships were similar for whistleblowing intent and action, we were surprised by the relatively small correlation between severity of the wrongdoing and whistleblowing. We would have thought that a more serious transgression would merit action more so than a less severe transgression (e.g., Trevino and Victor, 1992). In fact, severity of the wrongdoing explains less than 3% of the variance in both whistleblowing intent and action. It may be that in some cases employees perceive that reports of very severe organizational wrongdoing are more likely to be met with resistance and retaliation by organizational members (e.g., Dozier and Miceli, 1985). Alternatively, this finding may be indicative of an overall inconsistency in assessments of the severity of various actions. For example, it may be that individuals with varying value orientations may assess the same action as more or less severe, or even as more or less wrong. Additionally, this may indicate incongruence between the employee’s values and the organization’s espoused values (e.g., Miceli and Near, 1994). Researchers might explore the possibility that value congruence between the organization and the whistleblower moderates the relationship between transgression severity and whistleblowing. Finally, we were at first somewhat amazed by the strong positive correlation between whistleblowing intent and relational closeness to the wrong-doer (i.e., the closer the observer was to the wrong-doer, whether interpersonally or with respect to organizational structure, the more likely it was that he or she intended to blow the whistle; e.g., King, 1997). However, it would make sense that one is more likely to observe wrongdoing by a person with which one is in close proximity. Further, the closer one is to the wrongdoer, the more likely one has access to sufficient evidence of wrongdoing. Knowledge of wrongdoing is logically the first step in the whistleblowing process. It would be interesting, however, to determine whether this relationship holds for actual whistleblowing. Unfortunately, no studies were found that reported this correlation. Intending to blow the whistle versus actually blowing it The role of wrongdoing in whistleblowing Examination of meta-analytic results for the influence of characteristics of the wrongdoing and wrongdoer Our discussion of the correlates of whistleblowing intent versus actual whistleblowing points to a likely 292 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran difference in the predictors of each. More importantly, these differences probably reflect the ‘‘psychological distance’’ between behavioral intention and overt action (Bagozzi, 1992). Specifically, whistleblowing intention and action are logically separated by psychological, motivational, and implementation processes (e.g., planning, monitoring, guidance and control, psychological commitment, effort; e.g., Azjen, 1992; Bagozzi, 1992). Therefore, a complete model of the whistleblowing process requires the identification and explication of the entire process (from observation, to intent, to action, and all steps in between). Certainly, most researchers in this domain are interested in drawing conclusions about actual whistleblowing; however, few have designed research to allow such enumeration of the process. We suspect that this is a byproduct of the difficulty in gaining longitudinal data and data from actual whistleblowers (e.g., Chiu, 2003; Sims and Keenan, 1998). Of the studies included in this meta-analysis, only two examined whistleblowing from the perspective of both the intended and actual whistleblower; therefore only two reported a correlation between intending to blow the whistle and actual whistleblowing behavior. The sample-size weighted, mean observed correlation between whistleblowing intent and actual whistleblowing was only 0.05 (total N = 789, k = 2). While we can not be sure of the true relationship between intent and action, this is consistent with research in other domains that has reported a lower than expected relationship (e.g., Ajzen, 1992). In sum, generalizing from intent to actual whistleblowing may not be a wise strategy. Granted, actual behavior is more difficult to study, especially in a sensitive area such as this. However, it is still imperative that such studies are conducted and published. Correlates of retaliation against whistleblowers We examined four potential types of correlates of retaliation against whistleblowers. The strongest correlates of retaliation against whistleblowers were found for characteristics of the wrongdoing (frequency and severity of wrongdoing), whistleblower actions during the whistleblowing process (use of an external reporting channel and success in stopping the wrongdoing), and contextual aspects, namely supervisor support. It is interesting that positive correlations surfaced between retaliation and both the severity and the frequency of the wrongdoing. This finding likely reflects a greater threat to the organization’s future performance by whistleblowers who report information on a severe or frequent organizational wrongdoing (e.g., Miceli and Near, 2002). This may be particularly strong in instances where an external reporting channel is utilized, as the risk of public scrutiny and legal intervention increases (Miceli et al., 1991b). In addition, in organizations where wrongdoing is frequent, it is more likely that a cultural norm actively operates to continue and support the transgressions (e.g., Schein, 1996). In such cases, a whistleblower who reports wrongdoing (regardless of the channel employed) is actively violating this norm. According to Schein (1996), norm-violators, particularly in cases where a norm is widely shared, often face severe repercussions. Whistleblowers who already possess fewer idiosyncrasy credits (e.g., due to low job performance, low organizational value, etc.; Hollander, 1958), upon dissent, are likely to face the harshest retaliation. As expected, whistleblowers who possess convincing evidence of wrongdoing and those who are effective in stopping the transgression are less likely to be retaliated against (e.g., Miceli and Near, 2002; Parmerlee et al., 1982). It is logical that when the whistleblower possesses convincing evidence of the transgression, the organization would be well-served to halt the practice and not retaliate. Similarly, it seems likely that in organizations where whistleblowers are effective in stopping wrongdoing, the organization and the whistleblower were in agreement that the wrongdoing must be stopped (e.g., the practice violated the espoused values of the organization), and therefore it would be less likely that the whistleblower would experience organizationallysanctioned retaliation (Miceli and Near, 1994). It is important to note that retaliation may occur even when not sanctioned by the organization’s top management (Miceli and Near, 1994; Parmerlee et al., 1982). Future research should examine sanctioned and unsanctioned retaliation separately, as this would facilitate a more comprehensive understanding of the retaliation process. Whistleblowing and Retaliation We were not surprised to find that whistleblowers who employed an external reporting channel were more likely to suffer retaliation, as the use of an external channel is likely to be interpreted as a threat to the organization’s structure and legitimate authority (e.g., Miceli and Near, 2002; Near and Miceli, 1986; Weber, 1947). The correlation, however, was smaller than would be predicted by these theories. This is likely due to the immediate external scrutiny that these organizations would suffer as a result of the whistleblower’s use of an external reporting channel (Dworkin and Baucus, 1998). Any retaliatory acts sanctioned by the organization are likely also to be reported through this external channel, thus further increasing the potential for public scrutiny and legal intervention (Miceli et al., 1991). Our finding of a small negative relationship between job level and retaliation is also noteworthy. Power theories and dependence-control theories would have predicted that individuals of higher job level would be in a better position to blow the whistle on organizational wrongdoing (Casal and Zalkind, 1995; Near and Miceli, 1986). However, organizational members may feel a greater sense of betrayal when a member of higher status in the organization blows the whistle (e.g., Parmerlee et al., 1982). Therefore, instead of being better protected against retaliation, members of higher job level may be at somewhat higher risk. Given the small relationship we found, however, neither of these explanations fit the data. If valuable members of the organization are more likely to be retaliated against (due to feelings of betrayal, violation of power structure, etc.), it may be that job level is no longer an appropriate proxy variable for value. Specifically, organizations are increasingly hiring for top management and supervisory positions from outside the organization, rather than promoting from within (as is typical in tenure-based promotion systems). In these cases, individuals of high level in the organization are not necessarily more valuable, nor do they necessarily possess a relationship with the organization as a whole that would induce a feeling of betrayal after whistleblowing. Specifically, a feeling of betrayal implies a break of a psychological contract made in a dyad (i.e., between two individuals, such as between the whistleblower and the retaliator, who is perhaps a supervisor or coworker) not 293 between an entire organization and the whistleblower. Future research should explore the potential that retaliation is better predicted by examining dyadic interactions or relationships (between whistleblower and likely retaliator) than by using a proxy that is representative of an organizational-level variable (i.e., job level, value to organization, etc.; e.g., Casal and Zalkind, 1995). While we did not have access to such data, it would be interesting to examine the potential for retaliation against intended whistleblowers. For example, what is the likelihood that these individuals share their intentions with others in the organization, perhaps to assess if, when, or how they should blow the whistle on organizational wrongdoing (e.g., via social comparison processes)? Individuals with whom they share their intentions may be in a position to retaliate against the intended whistleblower (perhaps to prevent the individual from taking the charges any further), or to share his or her intentions with another organizational member who is in a position to retaliate. As this would have implications for actual whistleblowing, it seems important to understand and enumerate this process as well as to determine the predictors and correlates of retaliation against potential whistleblowers. Practical implications Whistleblowing on organizational wrongdoing has the potential for many positive outcomes for the organization (Miceli and Near, 1994; Near and Miceli, 1995). Our results have a few implications for the types of actions that should be taken to improve the potential for actual whistleblowing in organizations. First, consistent with past research findings (e.g., Miceli et al., 1991b), our results suggest that employees of higher tenure and job level are more likely to blow the whistle. It may be that younger employees or those of a lower job level are uncomfortable with reporting wrongdoing (particularly by those at a higher level in the organizational hierarchy). Similarly, these employees may lack sufficient power or knowledge to blow the whistle and effect change (Keenan, 1995). Organizations may consider targeting this group of employees for specific training focused on (1) what types of activities might be considered unethical/unsanctioned, 294 Jessica R. Mesmer-Magnus and Chockalingam Viswesvaran (2) how reports of wrongdoing might be made, and (3) reemphasizing the organization’s commitment to ethical practices, etc. (e.g., Miceli and Near, 1994). Perhaps such training might be delivered during the organizational orientation process. However, the organization should be certain that these espoused ethical values are consistent with those that are enacted on a daily basis (e.g., Schein, 1996). Incongruence between espoused and enacted values may lead to feelings of confusion and even suspicion within the targeted audience. Second, we found that ethical judgment is related to whistleblowing intent, but not actual whistleblowing. This suggests that employees may be aware when an observed practice is questionable and should be reported, however, this knowledge is insufficient to instigate actual reporting. While this is also a matter for future research, organizational officials should consider the presence of other variables within their control that may work against whistleblowing (e.g., fear or threat of retaliation, perception that the costs of whistleblowing outweigh potential benefits, accurate perception/evaluation of the severity of the transgression, value congruence with the organization, perception that whistleblowing will not lead to change, etc.) Similarly, our research suggests that whistleblowers may not frequently be successful in stopping wrongdoing. A potential whistleblower may weigh this into his or her decision to actually blow the whistle. Third, our results suggest that role responsibility to blow the whistle is relatively unrelated to actual whistleblowing. Organizations should consider the possibility that the individuals in these positions (wrongly) believe their primary responsibility is to ‘‘save face’’ for the organization by, at times, covering up transgressions, or by dealing with wrongdoing using other non-traditional or unsanctioned measures. Further, even though these employees have been appointed to a ‘‘watchdog’’ role, they may still fear they would betray their organization by blowing the whistle; similarly, they may still fear unsanctioned retaliation for whistleblowing by coworkers or supervisors. Top management should ensure that the internal reporting channels are ‘‘free from leaks’’ and are manned by trustworthy individuals. Finally, when possible, organizations may consider publicizing when an incident of whistleblowing has led to positive change. This act may improve the likelihood that other potential whistleblowers will be motivated to alert top management of wrongdoing. It would be wise, however, to exercise caution that this practice does not foster unsanctioned retaliatory acts. Limitations and future research directions One limitation of our analyses is the relatively small number of studies included under each meta-analysis. Although the number of studies was few, the actual sample sizes were often in the thousands suggesting some generalizability of our findings. Furthermore, by integrating findings over three decades of research, this study provides a comprehensive view of the correlates of intended and actual whistleblowing as well as lending insight into the retaliation process. Thus, while there remains a need for more individual studies, this meta-analysis was successful in providing a snapshot of the current state of the field as well as in providing directions for improving future research. A second concern relates to our choice of only published articles in the meta-analyses. Arguments can be made that only significant findings are published, and thus by confining ourselves to the published literature we have overestimated the effect sizes. This is the classic file-drawer effect (Rosenthal, 1979). To address this potential concern, we conducted file-drawer analyses and found that in many instances we needed several studies to reverse our substantive findings. A third limitation concerns the lack of reliability data available in the studies included in this metaanalysis. All measures are affected by measurement error and thus the correlates reported here are underestimates of true relationships. Related to unreliability in the measures, we found that many studies did not report adequate measures of construct validity for the measures that were employed. Similarly, many studies used ad-hoc measures of retaliation. No evidence was presented why certain behaviors are considered to be retaliatory. This illuminates the need to focus on construct validity issues in future. It would also be profitable if standardized measures are used for the main variables in future research. Whistleblowing and Retaliation Another issue concerns the potential for alternative explanations for the differences reported between studies examining whistleblowing intentions and those exploring whistleblowing actions. Specifically, an anonymous reviewer raised the important point that since many studies on behavioral intentions utilize scenario-based approaches, something about this research methodology, other than the fact that intentions rather than actions are studied, may explain the differing results. This is always a concern in content domains where substantially similar research methodologies are consistently employed (i.e., whistleblowing intentions research relies heavily upon survey-based and scenario-based approaches). It is possible that the use of the scenariobased method may be acting as a moderator. This concern may best be addressed with future research relying on the triangulation of research methods. A final important consideration relates to the samples used by the authors of four of the studies included in this meta-analysis. Specifically, four samples were drawn from the 1980 U.S. Merit System Protection Board Survey. While it is possible that the samples overlapped to some extent, the selection criteria, sample sizes, and measured variables differed across the studies. As such, the potential for bias due to non-independence to impact our results is mitigated. Conclusion Whistleblowing on organizational wrongdoing has become increasingly publicized in recent years. Such whistleblowing has assisted organizations and federal agencies in halting practices that would otherwise harm employees and consumers. Given the potential for positive outcomes to result from whistleblowing, it is disheartening to learn that many whistleblowers may fear and even suffer retaliation (e.g., Miceli and Near, 1996). Much research has been conducted in an effort to understand and enumerate the whistleblowing process as well as to predict retaliation against whistleblowers. We cumulated this literature using meta-analytic methodology in an effort to ‘‘take stock’’ of where we are in the field and to provide an orientation for future research in whistleblowing. Of greatest importance is the finding that research conducted on whistleblowing intentions does not 295 easily translate into conclusions about whistleblowers. Rather, to advance our understanding of this field, we need to explore and enumerate the processes that occur between the time wrongdoing is witnessed and when actual whistleblowing occurs. 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Department of Management & Marketing, University of North Carolina at Wilmington, 601 South College Road, Wilmington, NC 28403, U.S.A. E-mail: magnusj@uncw.edu Department of Psychology, Florida International University, University Park Campus, 11200 SW 8th Street, Miami, FL 33199, U.S.A. E-mail: vish@fiu.edu Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.