A story of innovation and growth life tastes better 60’s >> 70’s >> 80’s >> 90’s >> Now >> 1960s – The Birth of a Giant The journey of Americana Group began in 1964. Almost halfway through the 1960s, the seed was sown for a giant that would eventually change the landscape of the food industry throughout the Middle East. The first five years of the Group’s life yielded an important milestone. With the 1969 introduction of Wimpy, the first hamburger restaurant in the Middle East, Americana Group began carving a niche for itself as an innovative company by introducing Middle Eastern consumers to new dining experiences. Ever since, Americana Group has continued to broaden the range of options available to consumers in the region, adding new choices to their plates – and their palates! 70’s >> 80’s >> 90’s >> Now >> 1970s – A Fresh Vision With its reputation as a provider of wholly new dining experiences continuing to grow, Americana Group ushered in the 1970s with a new mindset and a far-reaching vision. As a home-grown brand, Americana Group had a profound understanding of the region’s culture, and deep insight into the hearts and minds of consumers. The introduction of brands such as KFC and Pizza Hut into the market encouraged even more Middle Eastern customers to explore and embrace the concept of dining out. Consumers who still preferred to dine at home were not, however, left out. As the tempo of day-to-day living picked up pace throughout the Middle East, Americana Group recognized the growing need for food products that were ready-to-serve or required minimal preparation. Responding to this need, Americana spent a good part of the 1970s building a portfolio of exciting brands that soon became consumer favourites throughout the Middle East. Americana Meat, for example, was the first trademarked name to provide frozen meat and hamburgers to regional supermarkets. Americana Cake, with its packaged baked goods, also proved overwhelmingly popular. In addition to food offerings, Americana introduced Gulfa, the region’s first-ever brand of bottled water. Gulfa’s success in its home market, the United Arab Emirates, was the spark which created a massive industry that quickly spread throughout the Gulf region. 80’s >> 90’s >> Now >> 1980s – A Decade of Expansion While the popularity of its quick service restaurants continued to grow, Americana Group continued to bring Middle Eastern palates even more choice in the 1980s. The decade saw the Group adding two more brands to its portfolio of global franchise partnerships: Hardee’s and Baskin-Robbins. The move further consolidated Americana’s status as a market leader that consistently expanded the range of options available to the consumer. While countless consumers savoured Hardee’s range of American-style quality burgers, Baskin-Robbins dazzled countless more with its colourful range of 31 flavours of ice cream. In parallel, the 1980s brought even more success to Americana Group’s food manufacturing and processing divisions. New products were added to the Group’s repertoire, enabling families across the region to enjoy quick and tasty meals in the comfort of their own homes. As consumer demand grew for convenient, high quality food products with great taste, Americana Group continued to deliver. 90’s >> Now >> 1990s – A Food Revolution As they were throughout the world, the 1990s were a decade of massive transformation in the Middle East. With globalization and the information revolution gathering pace, consumers were more than ever on the lookout for new dining experiences. The increasingly fast-moving lifestyles of the 1990s also produced a greater need among consumers for time-saving dining solutions. Once again, Americana Group demonstrated its ability to evolve with the evolving needs of its customers. On the home dining front, the Group successfully ventured into new market segments, with a range of products offering convenience and value, without compromising on taste. The decade saw the launch of Americana Group’s Koki brand, which pioneered the concept of freezer-to-fryer chicken. Another milestone was the launch of the California Garden brand, whose readyto-serve canned goods proved tremendously successful with Middle Eastern customers. Outside of the home, Americana Group’s reputation for innovation also grew throughout the decade. Already established as the market leader in quick service restaurants, the Group pioneered the casual dining landscape when it became the Middle Eastern franchisee of TGI Friday’s. Now >> 2000s – The New Millennium & Beyond By the onset of the new millennium in 2000, Americana Group had amassed almost 40 years of experience in responding to consumer needs, placing it firmly at the very top of the region’s list of best-known brands. Using its wealth of experience, Americana Group continued to venture into previously untapped areas of the food and restaurant industry; proudly forging more business relationships worldwide and providing new dining concepts for customers all over the region. With its pioneering approach, the Group has seen unprecedented growth throughout the decade. Recent brand launches have included Costa Coffee, Krispy Kreme, Fusion, Fish Market, and Signor Sassi. Americana Group’s geographical reach has also been expanded, with the addition of new markets in Central Asia such as Kazakhstan. The Group expanded its horizons in the food manufacturing area, too. As the 2000s came to a close, Americana Group had began exporting its food brands beyond the Middle East, venturing into such international markets as Europe and the United States. Fueling this FAST GROWTH is a company in THE FAST LANE Hour after hour, day after day... We’re growing bigger and stronger. by the time you’re reading this brochure some of the following numbers will be outdated! Americana Group’s restaurants served more than 140 MILLION meals in 2009 Americana Group’s extensive restaurant portfolio encompasses a wide variety of venues to suit the tastes and budgets of every consumer. Each year, our network of restaurants draws millions of patrons across the Middle East, to enjoy high quality food with a high standard of service. More than 100 innovative products per year With one advancement after another, Americana Group continues to expand the already wide variety of cuisines and products it offers to its customers in the Middle East. Over 500 awards and special recognitions Through almost half-a-century of operation, Americana Group has received over 100 prestigious awards from prominent entities throughout the world. Amongst its many accolades, hundreds of Americana Group-operated outlets and venues have received the exclusive ‘Million Dollar Restaurant’ award, which recognizes venues that achieve sales of US $1 million or more. The Group has also been honoured with the much-respected ‘Best Franchisee of the Year’ award. Closer to home, Americana Group was ranked 12th in the Top 40 Arab Brands list compiled by Forbes Arabia magazine. Americana Group perceives such recognitions as a result of its commitment to excellence, which governs every aspect of its operations. From the sourcing of ingredients to home delivery, Americana Group has a no-compromise attitude to quality. 72 Certifications for Quality Americana Group’s procedures and management systems have earned extensive recognition throughout the industry, with many certifications awarded including the ISO 9001, ISO 9000/2000, HAACP and ISO 14001. That said, Americana Group’s self-imposed quality standards are considerably higher than those required by certification agencies and guidelines. In fact, the Group’s high standards are recognized as benchmarks for value and quality in the Middle East food industry. 1212 Restaurants and Counting! Pizza Hut in Almaty, Kazakhstan was Americana Group’s 1212th outlet. Opening, on average, two new venues every week, Americana Group now has outlets in 74 cities spread over 14 countries – a geographic area stretching from the Atlantic Ocean to the Caspian Sea. With over 1,200 restaurants and venues in its portfolio, the Group remains determined to meet the needs of consumers with convenient locations throughout the region. Pizza Hut - Alamaty, Kazakhstan More than 2000 trucks transport Americana’s products Americana Group’s operations throughout the Middle East region now entail the transportation of thousands of tonnes and millions of product packages every day. For this purpose, Americana Group has put together a fleet of some 2,000 trucks, which feed an ultra-efficient supply chain that spans more than 50 countries. Sales of over $2.4 billion in 2010 Over the past five years, Americana Group’s operations saw double-digit growth year-on-year, with sales figures reaching USD 2.4 Billion in 2010. As the first decade of the millennium comes to a close, Americana Group has been successful in maintaining its region-wide success and its market-leader status. This was achieved through excellent standards and customer satisfaction, which remain among Americana Group’s top priorities for the future. + 17+ 2.4B 1212 + STORES FACTORIES USD 2.4 Billion IN revenues - 2010 162M + USD 163 Million Net Profit - 2010 0 5 EXPORTS TO OVER + Regional Presence in 4 1 5 4 COUNTRIES COUNTRIES 45,000 Employees + = No.1 Food industry player in the Middle East FROM THE ATLANTIC OCEAN TO THE CASPIAN SEA = No.1 Food industry player in the Middle East WE ARE DRIVEN BY YOU. KFC: The #1 Fast Food chain in the Middle East Consumers with busy lifestyles, who need quality meals that are conveniently and quickly available, have made KFC the number-one quick service chain in the Middle East. Since Americana Group first introduced the region to the global brand in 1973, the Group has opened more than 470 outlets across the Middle East, all offering KFC’s famed ‘Original Recipe’ chicken, along with sandwiches, wraps, salads, side orders and more. Further endearing the brand to Middle Eastern customers is Americana’s pioneering and efficient home delivery service – a must in 24-hour cities like Cairo and Dubai. The added convenience offered to customers by this service has undoubtedly contributed to KFC’s status as Americana Group’s most popular brand in the quick service domain. PIZZA HUT Pizza Hut is the leading pizza brand in the Middle East, boasting more than 140 restaurants throughout the United Arab Emirates, Egypt, Jordan, Bahrain, in addition to Kazakhstan. Loved for its salad bars, stuffed-crust pizzas and value meals for families, Pizza Hut’s success in the Middle East has been staggering, and has out-performed the competition by a very wide margin. With speedy service suiting the needs of Middle Eastern customers, in addition to reliable, tasty food, this success story is set to continue for years to come. T.G.I. FRIDAY’S When it franchised the TGI Friday’s brand as its first foray into the casual dining arena, Americana Group knew the brand would become an instant hit with Middle Eastern customers. While the brand’s global status, superb menu offerings and generous portions were more than adequate to draw in patrons by their thousands, the unconventionally vivacious attitude of TGI service staff proved just as much of a draw. Through its partnership with TGI Friday’s, Americana Group ported its success with quick service restaurants to the realm of casual, experiential dining. Whether for business people at lunchtime or family outings and private parties at weekends, TGI Friday’s offered guests in the Middle East a special experience with every visit. Americana Group’s network now encompasses 36 venues for TGI Friday’s, in major regional cities such as Abu Dhabi, Dubai, Beirut, Jeddah, Cairo, Sharm El Sheikh, Doha, Amman and Kuwait. HARDEE’S Grilled burgers, hot dogs, curly fries, hand-scooped shakes and other customer favourites have made Hardee’s an enduring name on the Middle East’s quick service landscape since Americana Group introduced the brand in the 1980s. With familiar favourites available all the time, and new additions to the menu on a regular basis, Hardee’s customers in the Middle East are continually tempted with an ever-expanding range of choices. Coupled with fast, friendly service, a trip to Hardee’s, or a home delivery order, is hard to resist. Hardee’s now has over 200 restaurants in the region, spread across Kuwait, Egypt, Lebanon, the United Arab Emirates, Saudi Arabia, Bahrain, Qatar, Oman and Jordan. With Americana Group, the brand has established a presence in the Middle East that is considered its most successful outside of the United States. Baskin Robbins Baskin Robbins has been a favourite way of cooling off in the Middle East since its ice cream was first served in Kuwait nearly 25 years ago. Boasting 31 flavours, numerous toppings and signature ice cream cakes, this chain now has more than 60 outlets in Kuwait, Egypt and Lebanon. Whether for indulging in luscious sundaes at Baskin Robbins’ cozy outlets, or for grabbing ice cream cones to relish as they stroll around a mall, or even for enjoying guilt-free scoops of low-fat sorbets, families across the Middle East continue to make Baskin Robbins one of their most popular destinations, all year round. Costa Coffee Coffee drinkers in the Middle East are some of the most dedicated caffeine enthusiasts in the world, and the launch of Costa Coffee in the region has fuelled this dedication. What started as a small café in London has become an international phenomenon, welcoming customers with cosy sofas, an extensive food menu and, most importantly, sublime coffee. Costa Coffee now has widespread presence in the region, with more than 55 branches across Egypt, Lebanon, Syria and Jordan, offering a taste of Italy from breakfast muffins to late night espressos. Krispy Kreme Whether through its signature glazed doughnuts or its ‘Limited Edition’ flavours introduced from time to time, Krispy Kreme has been delighting customers with a sweet tooth around the Middle East since 2006. Americana Group launched its first outlet of the franchise in Kuwait, before expanding the Krispy Kreme network into Saudi Arabia, Qatar, the United Arab Emirates, Bahrain and Lebanon. With over 140 outlets and stores, available everywhere from high streets to designer malls, Krispy Kreme delicious doughnuts, made fresh all day long, continue to attract patrons in their thousands throughout the region. Taco Bell Famous worldwide and long-awaited by fans in the Middle East, Taco Bell commenced its regional presence when Americana Group opened its first outlet at Dubai Mall in 2009. The Mexican food specialised brand serves up tacos, burritos, nachos, wraps, quesadillas and salads, plus a host of tasty extras and kids’ options. Offering wholesome food, speedy service, and value for money, Taco Bell is set to grow in popularity among customers in the Middle East as more outlets open in the region, especially as Americana Group is designing Taco Bell venues in a way that makes them both family- and group-friendly. Signor Sassi Signor Sassi is a well-established authentic Italian cuisine restaurant in Knightsbridge, London. Its presence in the Middle East began in 2009 in Kuwait, bringing its famed high service standards and vibrant atmosphere to the region for the first time. Particularly favoured by patrons for private parties, Signor Sassi’s charming ambience and unique character have also endeared it to both families and business patrons, who are delighted at the brand’s hearty menu, full of exciting dishes and desserts. Fish Market For nearly 20 years, seafood lovers in Egypt have been savouring the flavours of freshly caught fare at Americana Group’s Fish Market restaurants. This unique brand allows customers to select their favourite fish or seafood, then choose their preferred cooking method (grilled, steamed or fried) and accompanying vegetables for a personalised meal to remember. Fish Market continues to expand in order to meet the demands of even more seafood lovers, and now boasts seven restaurants in Egypt, including venues on the Mediterranean seafront and the River Nile. Meanwhile, in Kuwait, where a Fish Market restaurant occupies a breath-taking sea front location within Kuwait Towers, patrons are enthralled with the high quality dishes as much as they are with the high vantage view of the clear blue waters of the Gulf. Fusion Americana Group attained another winner in 2006 when it launched its home-grown Fusion brand, an exciting restaurant concept that first opened in Cairo, followed by two more venues in Egypt and one in Kuwait. At Fusion, skilled chefs are masters of both cuisine and entertainment; enthralling customers with live shows at the teppanyaki grill tables before serving up impressive dishes. Lovers of Japanese food, including sushi and sashimi, adore Fusion for its modern take on traditional Far Eastern fare and for its wholesome dining experience, from the stylish décor to the unrivalled scenery, whether on the River Nile or the Kuwait City beachfront. Red Lobster Red Lobster, the seafood restaurant that have been America’s best for 40 years has opened in Dubai.Red Lobster is famous for its delicious and daily fresh seafood menu that is suited to every taste. Whether you like lobsters, shrimps, fresh fish, your best choice would be Red Lobster. The secret behind its delicious taste is in its unique wood-fire grill technique that gives the dishes the perfect flavor in a great atmosphere and affordable price. In the next five years, Americana’s quest to bring America’s best seafood restaurant to the region includes 25 Red Lobster restaurants covering seven countries, namely Kuwait, UAE, Saudi Arabia, Qatar, Bahrain, Egypt and Lebanon. Chicken Tikka With over 35 restaurants in Kuwait, Egypt, Saudi Arabia, the United Arab Emirates and Oman, Chicken Tikka is one of Americana Group’s biggest success stories. This home-grown brand was launched in Cairo in 1972, introducing patrons to a unique casual dining concept and a wholly new way of enjoying grilled chicken and meat. Chicken Tikka’s success was also built on the brand’s use of fresh, locally sourced ingredients. Its reputation quickly grew, with customers drawn to its varied salad bars, aromatic Eastern spices and exclusive blends of flavours. Committed to providing the highest standards of quality and freshness whether patrons dine in, order a take-away or enjoy home delivery, Chicken Tikka is a brand set to grow. Americana has reshaped the shopping list of every home in the Middle East. Americana Meat In 1972 Americana Meat introduced the first frozen hamburgers in the Middle East. More than 35 years and millions of burgers after its launch in the early 1970s, Americana Meat continues to grow and is now the undisputed leader in the sizeable markets of the Gulf region. Since Americana Group launched it as its first food processing brand, Americana Meat has expanded its product range at a fast pace. Today, its product offerings include frozen meat, frozen chicken, frozen seafood and cold cuts – with a wide variety of value added products that ensures continued customer satisfaction. With five state-of-the-art factories in Kuwait, Saudi Arabia, Egypt and Iran, Americana Meat has been able to meet the considerable demand from the region. Koki The leading brand of frozen chicken products in Egypt. From golden nuggets to whole chicken and everything in between, Koki’s high quality frozen or fresh produce is ever present on the shopping lists of families throughout Egypt. Ensuring that its products are of the highest quality at all times, Koki is part of the Cairo Poultry Company (CPC), an umbrella group of nine companies that together have reshaped the Egyptian poultry industry. Between them, CPC’s companies cover the entire process of poultry production, starting at the very beginning, i.e. the cultivation of yellow corn which is used as feed in poultry farms. After the huge success of Koki in the Egyptian market, Koki is a brand set for exceptional growth. California Garden California Garden is the #1 canned beans brand in the Middle East. California Garden is another of Americana Group’s pioneering brands. Upon its launch, California Garden was the region’s first brand to offer canned beans. In addition to the convenience factor, California Garden catered to the needs of regional consumers by offering beans prepared in various recipes, each popular in some part of the Middle East. Following its success with canned beans, California Garden went on to expand its product repertoire which today also encompasses canned meat, fish and vegetables, as well as salad dressings and sauces of many varieties. Americana Group’s success with California Garden extends far beyond exporting to more than 40 countries. In addition to products sold under its own name, the brand now manufactures products for 19 different international labels including Heinz and Libby’s. As with every brand under Americana Group’s banner, California Garden has become synonymous with the highest standards of quality. The company continues to expand rapidly with high profits, regularly reporting double-digit growth figures. Americana Cake Freshly baked cakes and sweet treats, conveniently available off supermarket shelves. Recognizing the demand for fresh cakes in a region whose people are known for their proverbial sweet tooth, Americana Group launched the Americana Cake brand in the late 1970s. Famous for its delicious Swiss rolls, juicy cakes and crunchy biscuits, the brand’s immediate appeal to customers in the Middle East also owes much to the convenience factor. Americana Cakes are readily available in supermarkets, and yet are as fresh as their counterparts sold in bakeries and pastry shops. To ensure that its products are consistently fresh when they reach consumers, Americana Cake has established an efficient distribution network that serves a very large geographic area. As a further seal of approval from the industry, global confectionery companies – such as Mars – have chosen Americana Cake factories to manufacture their cakes intended for local distribution. Farm Frites The leading brand for frozen potatoes, and a strong contender for leadership in other frozen food segements. In a successful partnership with Farm Frites International (Netherlands), Americana Group has set another precedent for flourishing ventures with global companies. The perfect accompaniment to other brands in the Americana Group family, Farm Frites offers the ultimate in convenience with its freezer-to-fryer cooking method. To guarantee top quality and taste, the brand operates its own farms spanning thousands of acres, which provide its factories with a steady supply of fresh vegetables and produce. Farm Frites factory, the first of its kind in the Middle East, is constantly updated with state-of-the-art technology, making it a benchmark for the industry. Green Land The world’s #1 producer of white cheese in Tetrapaks Since Americana Group’s acquisition of the brand in 2003, Greenland has progressed from being a market leader in dairy products to a key player in various other segments, including fruit juices. Under the Americana Group banner, Greenland has become Egypt’s number one brand for white cheese in tetrapaks, and has become known to consumers as a name that is constantly striving for innovation and quality. Gulfa Americana Group’s pioneering spirit launched Gulfa in 1977 as the Gulf region’s first brand of bottled water. Before Americana Group introduced consumers to Gulfa mineral water back in 1977, the notion of bottled water was not widely known in the Middle East region. Today, however, it has become an integral part of day-to-day living for consumers throughout the region; and Americana is proud to have instigated an important industry with yet another high quality product. Gulfa’s pure mineral water comes from precious underwater springs, hidden deep in the mountains of the United Arab Emirates. It then undergoes three vigorous processes to maintain its natural purity and goodness, resulting in one of the finest water brands available – not just in the Middle East, but by global standards, too. Lion Chips Lion Chips, the fastest growing potato chips brand in Egypt. Famed for crisps that offer freshness and crunchiness, the Lion Chips brand established itself as a consumer favourite in Egypt shortly after it was launched by Americana Group. With remarkable sales figures achieved in a very short time frame, the brand has performed exceedingly well since its launch, quickly acquiring market share despite the presence of numerous other players in the market. Lion Chips set themselves apart from the competition with delicious sealedin flavours, great value and strong identity. WE KNOW WHAT IT TAKES TO BE A PARTNER life tastes better life tastes better www.americana-group.com Egypt Office 35B Saray El Maadi Tower, Cornich El Maadi, Cairo, Egypt. Tel: + 202 2528 4416/7/8 Fax: + 202 2528 3767 Kuwait Office P.O. Box: 5087, Safat 13051, Kuwait. Tel: +965 2481 5900 / 2481 5323 Fax: +965 2481 5914 / 2484 6925