July 2013 Airline and Airport On-time Performance Report Summary of Airline Arrivals and Airport Departures for the period July 1, 2013 through July 31, 2013 Published August 5, 2013 Copyright © 2013 FlightStats, Inc. 1 July 2013 Abstract This FlightStats monthly On-­‐Ime Performance Report compares the on-­‐Ime performance of scheduled passenger flights operated by the top airlines throughout various regions globally as well as top performing airports based on their reported departure performance. The report summarizes the data by carrier and includes a breakdown of on-­‐Ime, late, very late and excessively late arrivals and departures. Also included is the average delay for flights arriving more than 15 minutes late, the percentage of flights cancelled and diverted. Refer to each category secIon for the flight status coverage of the airlines scheduled flights, and the airports scheduled departures. Refer to the Appendix for definiIon of delay classificaIon, cancellaIon calculaIons, and the airline, flight and airport selecIon criteria. Usage and ARribuIon You are free to re-­‐publish the informaIon in this report on your website, blog, or in printed material as long as you provide aRribuIon to FlightStats and a link to www.flightstats.com. Disclaimer Customer acknowledges that all data provided or available through FlightStats is owned either by FlightStats, Inc. or by third-­‐party data providers (the “Owners”), and that Customer shall not acquire any ownership or interest whatsoever in such data. FlightStats data is solely for the benefit and purposes of Customer. The informaIon contained in FlightStats reports has been compiled from various sources, and the Owners disclaim all responsibility for checking and verifying that the underlying data is 100% accurate. Consequently, the data is provided “as is” and FlightStats, Inc. provides no warranIes of any type to Customer. FlightStats, Inc. and its data providers are not liable for any consequenIal damages or financial loss caused by any person's reliance on the data. Company InformaIon FlightStats, Inc. 522 SW 5th Ave Suite 200 Portland, Oregon 97204 USA Tel. +1 (503) 274-­‐0938 Fax: +1 (503) 274-­‐0939 Direct press inquiries to Sarena Regazzoni (sregazzoni@flightstats.com) Visit the FlightStats website at www.flightstats.com. Copyright © 2013 FlightStats, Inc. 2 July 2013 Table of Contents 1. Major InternaIonal Airlines and Airports 4 Airline Arrival Performance and CancellaIons 5 Airport Departure Performance and CancellaIons 9 2. North American Region 13 Airline Arrival Performance and CancellaIons 14 Airport Departure Performance and CancellaIons 18 3. European Region 22 Airline Arrival Performance and CancellaIons 23 Airport Departure Performance and CancellaIons 27 4. Asian Region 31 Airline Arrival Performance and CancellaIons 32 Airport Departure Performance and CancellaIons 36 5. Top 10 Lists – Airlines and Airports 40 6. Appendix 42 Copyright © 2013 FlightStats, Inc. 3 July 2013 Major International Airlines and Airports Summary of Monthly Results Major InternaIonal airlines on average delivered 75.21% of their flights to the arrival gate within 15 minutes of schedule in July, down slightly from June’s 75.85%. CancellaIons for the group remained relaIvely constant at1.31%, compared with 1.39% last month. Only three major internaIonal carriers:(GF) Gulf Air, (VO) Tyrolean Airways, and (SA) South African Airways delivered over 90% of their flights on Ime. (HND) Tokyo's Haneda held its top spot among the world’s busiest airports with an on-­‐Ime performance of 91.28%. In June, three Asian Airports, three North American airports, three European airports, and one Australian Airport were in the top ten. The average on-­‐Ime departure performance among the top 35 internaIonal airports was 69.66% up slightly from July’s rate of 69.26% and cancellaIons for the group were 1.82% down from May’s rate of 1.99%. Stormy weather in North America and overall consistently weak performance by China’s airports kept the overall airport performance average low. Review in-­‐depth charts of on-­‐Ime performance within the following secIon or see Top 10 lists for at-­‐a-­‐glance rank. Note: The flight status coverage threshold for the Major InternaIonal Airlines group was set at 80%. For the Major InternaIonal Airport group the departure status threshold was set to 75% although in most cases it was well above 90%. Copyright © 2013 FlightStats, Inc. 4 July 2013 Major International Airlines On-­‐Ime Arrival, Delay and CancellaIon Data, July 2013 Rank Airline 19 (SU) Aeroflot 31 (AM) Aeromexico 48 (AV) AVIANCA 17 (AB) Air Berlin 32 (AC) Air Canada 49 (CA) Air China 14 (UX) Air Europa 33 (AF) Air France 46 (AI) Air India 30 (NZ) Air New Zealand 15 (AZ) Alitalia 39 (AA) American 11 (NH) ANA 40 (OZ) Asiana 41 (BA) British Airways 45 (CX) Cathay Pacific 50 (MU) China Eastern 35 (DL) Delta 10 (LH) Lufthansa 8 (U2) EasyJet 29 (MS) Egyptair 28 (EK) Emirates 47 (EY) Etihad 43 (BR) EVA Airways 4 (AY) Finnair 1 (GF) Gulf Air 7 (IB) Iberia 5 (JL) Japan Airlines 38 (9W) Jet Airways 6 (KL) KLM 23 (KE) Korean Air Lines 36 (MH) Malaysia Airlines 44 (PR) Philippine Airlines 20 (QF) Qantas 16 (QR) Qatar Airways 25 (RJ) Royal Jordanian 9 (SV) Saudi Arabian 13 (SK) SAS 18 (SQ) Singapore Airlines 3 (SA) South African 26 (LX) SWISS 27 (JJ) TAM 42 (TP) TAP - Air Portugal 21 (TG) Thai Airways 22 (UN) Transaero 12 (TK) Turkish Airlines 2 (VO) Tyrolean Airways 37 (UA) United 34 (US) US Airways 24 (UT) UTair Aviation Aggregate Sample Size 15,330 5,487 14,207 17,272 19,859 33,704 4,455 29,858 11,293 5,412 14,463 61,943 20,962 9,471 25,215 8,689 51,040 82,455 35,144 24,013 7,169 14,059 1,180 4,398 4,094 3,325 6,805 11,293 7,970 11,183 13,685 14,484 4,302 12,530 9,575 3,101 13,941 15,905 7,626 4,355 11,674 20,972 6,001 8,139 6,125 25,853 11,411 61,775 41,009 7,159 861,370 Copyright © 2013 FlightStats, Inc. On-time 80.68% 75.50% 60.65% 81.93% 74.94% 50.47% 84.42% 74.82% 63.93% 75.98% 83.67% 73.69% 86.13% 70.68% 70.53% 65.51% 46.71% 74.63% 86.67% 88.07% 76.19% 76.93% 61.88% 70.14% 89.77% 93.04% 88.10% 88.85% 74.20% 88.74% 78.98% 74.54% 65.79% 80.11% 82.43% 77.75% 86.93% 85.19% 80.93% 92.61% 77.50% 77.07% 70.33% 79.81% 79.22% 85.69% 92.97% 74.34% 74.67% 78.63% 75.21% Late (15-29 min) 8.79% 12.33% 17.45% 10.35% 10.83% 12.48% 6.90% 14.01% 15.42% 11.56% 9.99% 9.60% 9.53% 14.66% 14.29% 14.19% 12.68% 8.51% 8.96% 5.59% 12.21% 12.61% 16.55% 13.14% 5.58% 4.82% 7.03% 7.36% 13.75% 5.77% 12.41% 13.42% 13.13% 11.17% 9.61% 11.37% 6.54% 8.15% 10.57% 3.95% 14.27% 12.12% 13.28% 13.65% 9.70% 9.04% 4.38% 8.65% 10.27% 10.31% 10.42% Very Late (30-44 min) 3.68% 5.13% 9.26% 3.29% 4.70% 8.40% 3.46% 5.58% 8.51% 5.40% 3.09% 5.25% 2.61% 6.32% 6.33% 7.43% 9.06% 4.38% 2.17% 2.51% 5.01% 5.68% 9.76% 5.72% 1.66% 1.34% 2.58% 1.76% 5.99% 2.20% 4.13% 5.25% 6.94% 4.39% 3.59% 5.35% 2.46% 2.82% 4.05% 1.42% 4.78% 4.71% 6.91% 3.41% 4.30% 2.73% 1.23% 4.69% 5.02% 4.64% 4.79% Excessive (45+ min) 6.85% 6.98% 12.64% 4.43% 9.25% 28.45% 5.22% 5.59% 12.14% 7.02% 3.25% 11.46% 1.73% 8.26% 8.84% 12.69% 31.37% 12.11% 2.20% 3.82% 6.59% 4.75% 11.80% 11.00% 2.99% 0.79% 2.30% 2.00% 6.06% 3.25% 4.48% 6.79% 14.07% 4.29% 4.35% 5.52% 4.07% 3.81% 4.45% 2.02% 3.43% 6.10% 9.49% 3.13% 6.78% 2.53% 1.43% 11.87% 9.99% 6.42% 9.48% Cancelled 0.97% 0.53% 2.49% 0.86% 1.68% 5.25% 0.18% 0.46% 0.73% 1.09% 0.05% 1.73% 0.10% 0.46% 0.89% 0.86% 5.34% 0.45% 0.40% 0.10% 4.28% 0.46% 0.17% 0.18% 0.17% 1.44% 0.24% 0.12% 0.16% 0.55% 0.49% 1.30% 0.51% 1.01% 0.93% 3.03% 0.01% 0.76% 0.59% 1.13% 0.87% 1.58% 0.58% 0.57% 0.54% 0.22% 0.70% 1.33% 1.09% 3.00% 1.31% Diverted 0.00% 0.05% 0.00% 0.01% 0.27% 0.19% 0.00% 0.00% 0.00% 0.04% 0.00% 0.00% 0.00% 0.07% 0.01% 0.19% 0.18% 0.37% 0.01% 0.00% 0.00% 0.03% 0.00% 0.00% 0.00% 0.00% 0.00% 0.04% 0.00% 0.03% 0.01% 0.00% 0.07% 0.04% 0.01% 0.00% 0.00% 0.03% 0.01% 0.00% 0.02% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.45% 0.05% 0.00% 0.10% 5 July 2013 Major InternaIonal Airlines On-­‐Ime Arrivals, July 2013 (SU) Aeroflot (AM) Aeromexico (AV) AVIANCA (AB) Air Berlin (AC) Air Canada (CA) Air China (UX) Air Europa (AF) Air France (AI) Air India (NZ) Air New Zealand (AZ) Alitalia (AA) American (NH) ANA (OZ) Asiana (BA) BriIsh Airways (CX) Cathay Pacific (MU) China Eastern (DL) Delta (LH) Luqhansa (U2) EasyJet (MS) Egyptair (EK) Emirates (EY) EIhad (BR) EVA Airways (AY) Finnair (GF) Gulf Air (IB) Iberia (JL) Japan Airlines (9W) Jet Airways (KL) KLM (KE) Korean Air Lines (MH) Malaysia Airlines (PR) Philippine Airlines (QF) Qantas (QR) Qatar Airways (RJ) Royal Jordanian (SV) Saudi Arabian (SK) SAS (SQ) Singapore Airlines (SA) South African (LX) SWISS (JJ) TAM (TP) TAP -­‐ Air Portugal (TG) Thai Airways (UN) Transaero (TK) Turkish Airlines (VO) Tyrolean Airways (UA) United (US) US Airways (UT) UTair AviaIon 0.00% 80.68% 75.50% 60.65% 81.93% 74.94% 50.47% 84.42% 74.82% 63.93% 75.98% 83.67% 73.69% 86.13% 70.68% 70.53% 65.51% 46.71% Full Page Chart Master 74.63% 86.67% 88.07% 76.19% 76.93% 61.88% 70.14% 89.77% 93.04% 88.10% 88.85% 74.20% 88.74% 78.98% 74.54% 65.79% 80.11% 82.43% 77.75% 86.93% 85.19% 80.93% 92.61% 77.50% 77.07% 70.33% 79.81% 79.22% 85.69% 92.97% 74.34% 74.67% 78.63% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 6 July 2013 Major InternaIonal Airlines Flight CancellaIons, July 2013 (SU) Aeroflot (AM) Aeromexico (AV) AVIANCA (AB) Air Berlin (AC) Air Canada (CA) Air China (UX) Air Europa (AF) Air France (AI) Air India (NZ) Air New Zealand (AZ) Alitalia (AA) American (NH) ANA (OZ) Asiana (BA) BriIsh Airways (CX) Cathay Pacific (MU) China Eastern (DL) Delta (LH) Luqhansa (U2) EasyJet (MS) Egyptair (EK) Emirates (EY) EIhad (BR) EVA Airways (AY) Finnair (GF) Gulf Air (IB) Iberia (JL) Japan Airlines (9W) Jet Airways (KL) KLM (KE) Korean Air Lines (MH) Malaysia Airlines (PR) Philippine Airlines (QF) Qantas (QR) Qatar Airways (RJ) Royal Jordanian (SV) Saudi Arabian (SK) SAS (SQ) Singapore Airlines (SA) South African (LX) SWISS (JJ) TAM (TP) TAP -­‐ Air Portugal (TG) Thai Airways (UN) Transaero (TK) Turkish Airlines (VO) Tyrolean Airways (UA) United (US) US Airways (UT) UTair AviaIon 0.53% 0.97% 2.49% 0.86% 1.68% 0.18% 0.46% 0.73% 1.09% 0.05% 5.25% 1.73% 0.10% 0.46% 0.89% 0.86% 5.34% Full Page Chart Master 0.45% 0.40% 0.10% 4.28% 0.46% 0.17% 0.18% 0.17% 1.44% 0.24% 0.12% 0.16% 0.55% 0.49% 0.51% 0.01% 0.00% 1.30% 1.01% 0.93% 0.76% 0.59% 1.13% 0.87% 0.58% 0.57% 0.54% 0.22% 0.70% 3.03% 1.58% 1.33% 1.09% 1.00% Copyright © 2013 FlightStats, Inc. 2.00% 3.00% 3.00% 4.00% 5.00% 6.00% 7 July 2013 Major InternaIonal Airlines On-­‐Ime and Delayed Departures, July 2013 (SU) Aeroflot (AM) Aeromexico (AV) AVIANCA (AB) Air Berlin (AC) Air Canada (CA) Air China (UX) Air Europa (AF) Air France (AI) Air India (NZ) Air New Zealand (AZ) Alitalia (AA) American (NH) ANA (OZ) Asiana (BA) BriIsh Airways (CX) Cathay Pacific (MU) China Eastern (DL) Delta (LH) Luqhansa (U2) EasyJet (MS) Egyptair (EK) Emirates (EY) EIhad (BR) EVA Airways (AY) Finnair (GF) Gulf Air (IB) Iberia (JL) Japan Airlines (9W) Jet Airways (KL) KLM (KE) Korean Air Lines (MH) Malaysia Airlines (PR) Philippine Airlines (QF) Qantas (QR) Qatar Airways (RJ) Royal Jordanian (SV) Saudi Arabian (SK) SAS (SQ) Singapore Airlines (SA) South African (LX) SWISS (JJ) TAM (TP) TAP -­‐ Air Portugal (TG) Thai Airways (UN) Transaero (TK) Turkish Airlines (VO) Tyrolean Airways (UA) United (US) US Airways (UT) UTair AviaIon Full Page Chart Master 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 8 July 2013 Major International Airports On-­‐Ime Departure, Delay and CancellaIon Data, July 2013 Rank Airport 5 Amsterdam (AMS) Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 16,600 82.67% 10.15% 3.18% 3.97% 0.58% 0.03% 26 Atlanta (ATL) 40,158 67.18% 10.33% 5.85% 16.44% 1.20% 0.19% 35 Beijing (PEK) 23,286 17.83% 24.07% 16.54% 41.36% 6.54% 0.20% 22 Boston (BOS) 17,808 70.62% 11.01% 5.63% 12.55% 2.70% 0.20% 16 Charlotte (CLT) 23,218 74.08% 8.86% 4.96% 11.99% 2.17% 0.11% 23 Chicago (ORD) 40,175 69.65% 10.13% 5.73% 14.34% 1.60% 0.16% 27 Dallas (DFW) 29,566 66.88% 11.88% 6.61% 14.59% 1.84% 0.05% 24 Denver (DEN) 25,832 69.17% 11.46% 5.75% 13.33% 0.77% 0.30% 13 Detroit (DTW) 19,335 75.09% 7.42% 4.27% 13.05% 2.20% 0.17% 8 Frankfurt (FRA) 18,016 81.74% 12.00% 3.00% 3.22% 0.43% 0.03% 31 Hong Kong (HKG) 13,185 58.85% 16.09% 7.59% 17.44% 1.40% 0.03% 17 Houston (IAH) 21,890 73.60% 9.76% 5.47% 10.96% 0.79% 0.22% 33 Istanbul (IST) 16,107 41.74% 40.72% 12.34% 5.19% 0.46% 0.01% 18 Las Vegas (LAS) 14,464 73.28% 10.23% 5.12% 11.17% 0.69% 0.20% 21 London (LHR) 19,037 71.62% 15.28% 5.39% 7.68% 0.94% 0.03% 12 Los Angeles (LAX) 26,519 77.60% 8.87% 4.28% 9.03% 1.31% 0.23% 11 Madrid (MAD) 12,648 79.60% 10.98% 4.53% 4.86% 0.19% 0.02% 15 Miami (MIA) 13,738 74.11% 9.36% 5.51% 10.90% 0.74% 0.13% 6 Minneapolis (MSP) 18,983 81.84% 6.25% 3.26% 8.41% 0.87% 0.24% 2 Munich (MUC) 13,168 86.12% 8.91% 2.36% 2.61% 0.82% 0.01% 20 New York (LGA) 16,299 73.12% 6.75% 4.26% 15.75% 6.68% 0.12% 30 New York (JFK) 18,695 64.05% 10.33% 6.55% 18.97% 1.90% 0.10% 28 Newark (EWR) 18,085 66.52% 9.40% 5.62% 18.15% 3.19% 0.31% 32 Paris (CDG) 18,504 58.64% 23.74% 9.19% 8.40% 0.39% 0.03% 19 Philadelphia (PHL) 18,218 73.27% 8.21% 5.39% 13.01% 3.30% 0.12% 16,520 80.99% 8.31% 3.61% 6.93% 0.67% 0.15% 29 Rome (FCO) 13,136 64.42% 21.56% 7.52% 6.49% 0.26% 0.02% 25 San Francisco (SFO) 18,296 67.69% 8.73% 5.56% 17.56% 5.20% 0.47% 4 Seattle (SEA) 15,125 83.63% 7.53% 2.97% 5.64% 0.77% 0.23% 34 Shanghai (PVG) 13,620 20.89% 21.55% 14.14% 43.11% 3.24% 0.31% 7 Singapore (SIN) 7,581 81.75% 10.21% 3.34% 4.69% 5.29% 0.00% 10 Sydney (SYD) 11,973 80.11% 11.00% 3.89% 4.99% 2.00% 0.01% 1 Tokyo (HND) 18,817 91.28% 6.11% 1.47% 1.13% 0.13% 0.01% 3 Tokyo (NRT) 8,648 84.90% 7.84% 2.58% 4.66% 0.54% 0.02% 18,748 74.73% 10.23% 4.35% 10.42% 2.39% 0.27% 655,998 69.66% 11.97% 5.77% 12.46% 1.82% 0.15% 9 Phoenix (PHX) 14 Toronto (YYZ) Aggregate Copyright © 2013 FlightStats, Inc. 9 July 2013 Major InternaIonal Airports On-­‐Ime Departures, July 2013 Amsterdam (AMS) 82.67% Atlanta (ATL) 67.18% Beijing (PEK) 17.83% Boston (BOS) 70.62% CharloRe (CLT) 74.08% Chicago (ORD) 69.65% Dallas (DFW) 66.88% Denver (DEN) 69.17% Detroit (DTW) 75.09% Frankfurt (FRA) 81.74% Hong Kong (HKG) Houston (IAH) Istanbul (IST) 58.85% 73.60% Full Page Chart 41.74% Master Las Vegas (LAS) 73.28% London (LHR) 71.62% Los Angeles (LAX) 77.60% Madrid (MAD) 79.60% Miami (MIA) 74.11% Minneapolis (MSP) 81.84% Munich (MUC) 86.12% New York (LGA) 73.12% New York (JFK) 64.05% Newark (EWR) 66.52% Paris (CDG) 58.64% Philadelphia (PHL) 73.27% Phoenix (PHX) 80.99% Rome (FCO) 64.42% San Francisco (SFO) 67.69% SeaRle (SEA) 83.63% Shanghai (PVG) 20.89% Singapore (SIN) 81.75% Sydney (SYD) 80.11% Tokyo (HND) 91.28% Tokyo (NRT) 84.90% Toronto (YYZ) 0.00% 74.73% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 10 July 2013 Major InternaIonal Airports DeparIng Flight CancellaIons, July 2013 Amsterdam (AMS) 0.58% Atlanta (ATL) 1.20% Beijing (PEK) 6.54% Boston (BOS) 2.70% CharloRe (CLT) 2.17% Chicago (ORD) 1.60% Dallas (DFW) 1.84% Denver (DEN) 0.77% Detroit (DTW) 2.20% Frankfurt (FRA) 0.43% Hong Kong (HKG) 1.40% Houston (IAH) 0.79% Istanbul (IST) 0.46% Las Vegas (LAS) Full Page Chart Master 0.69% London (LHR) 0.94% Los Angeles (LAX) 1.31% Madrid (MAD) 0.19% Miami (MIA) 0.74% Minneapolis (MSP) 0.87% Munich (MUC) 0.82% New York (LGA) 6.68% New York (JFK) 1.90% Newark (EWR) 3.19% Paris (CDG) 0.39% Philadelphia (PHL) 3.30% Phoenix (PHX) 0.67% Rome (FCO) 0.26% San Francisco (SFO) 5.20% SeaRle (SEA) 0.77% Shanghai (PVG) 3.24% Singapore (SIN) 5.29% Sydney (SYD) Tokyo (HND) 2.00% 0.13% Tokyo (NRT) 0.54% Toronto (YYZ) 0.00% 2.39% 1.00% Copyright © 2013 FlightStats, Inc. 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 11 July 2013 Major InternaIonal Airports On-­‐Ime and Delayed Departures, July 2013 Amsterdam (AMS) Atlanta (ATL) Beijing (PEK) Boston (BOS) CharloRe (CLT) Chicago (ORD) Dallas (DFW) Denver (DEN) Detroit (DTW) Frankfurt (FRA) Hong Kong (HKG) Houston (IAH) Full Page Chart Master Istanbul (IST) Las Vegas (LAS) London (LHR) Los Angeles (LAX) Madrid (MAD) Miami (MIA) Minneapolis (MSP) Munich (MUC) New York (LGA) New York (JFK) Newark (EWR) Paris (CDG) Philadelphia (PHL) Phoenix (PHX) Rome (FCO) San Francisco (SFO) SeaRle (SEA) Shanghai (PVG) Singapore (SIN) Sydney (SYD) Tokyo (HND) Tokyo (NRT) Toronto (YYZ) 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 12 July 2013 North American Region Summary of Monthly Results Stormy weather again held, July’s air traffic performance in North America at a stable but depressed rate. North American airlines, on average, delivered 73.44% of their flights to the arrival gate within 15 minutes of schedule in July compared with 73.57% in June but several points down from the 79.98% in May. The group’s cancellaIons decreased to 1.92% from 2.10% . (HA) Hawaiian maintained the top spot in North America with 94.06%, and (AS) Alaska led the majors again with 84.06% on-­‐Ime performance. (HNL) Honolulu took the top spot with 88.10% on-­‐Ime departure performance in July. The average on-­‐Ime departure performance for the group was 73.91% up slightly from June’s 72.61% but down from May’s 79.89%. CancellaIons for the group decreased to 1.79% compared with 1.96% in June. Review in-­‐depth charts of on-­‐Ime performance within the following secIon or see Top 10 lists for at-­‐a-­‐glance rank. Note: The arrival status coverage threshold for the North American Airlines group was set at 90%. For the North American Airport group the departure status threshold was also set to 90%. In both categories, coverage is typically greater than 98%. Copyright © 2013 FlightStats, Inc. 13 July 2013 North American Airlines On-­‐Ime Arrival, Delay and CancellaIon Data, July 2013 Rank Airline Sample Size 7 (5D) Aeroméxico Connect On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 10,508 81.73% 6.79% 3.40% 8.07% 1.94% 0.01% 14 (AC) Air Canada 19,859 74.94% 10.83% 4.70% 9.25% 1.68% 0.27% 29 (ZW) Air Wisconsin 15,374 68.61% 10.15% 6.23% 14.89% 4.08% 0.12% 25 (FL) Airtran 17,993 69.54% 10.82% 5.39% 14.20% 1.21% 0.05% 4 (AS) Alaska 16,202 84.06% 8.25% 2.69% 4.59% 0.59% 0.40% 5,039 69.37% 13.62% 5.92% 10.56% 0.02% 0.54% 19 (AA) American 61,943 73.69% 9.60% 5.25% 11.46% 1.73% 0.00% 33 (MQ) American Eagle 43,998 66.18% 10.71% 6.82% 16.30% 2.73% 0.00% 5,965 72.16% 7.52% 4.11% 16.03% 4.09% 0.19% 12,742 70.84% 9.74% 5.02% 14.25% 3.06% 0.15% 5,786 85.96% 4.90% 2.37% 6.61% 1.64% 0.16% 16 (DL) Delta 82,455 74.63% 8.51% 4.38% 12.11% 0.45% 0.37% 24 (EV) ExpressJet 75,376 70.09% 8.37% 5.09% 16.21% 2.81% 0.24% 22 (F9) Frontier 7,450 71.31% 10.96% 5.51% 11.97% 0.39% 0.26% 31 (G7) GoJet 7,902 67.72% 9.56% 5.43% 17.09% 4.61% 0.20% 7,136 94.06% 3.36% 1.00% 1.58% 0.04% 0.00% 2 (QX) Horizon 10,935 90.68% 4.38% 1.72% 2.98% 1.93% 0.24% 32 (9K) Cape Air 20,724 67.07% 15.35% 6.61% 10.80% 5.48% 0.17% 24,147 83.51% 8.04% 3.04% 5.24% 1.55% 0.18% 34 (B6) Jetblue 26,696 63.54% 10.13% 6.19% 19.97% 0.71% 0.17% 18 (YV) Mesa 13,394 73.93% 9.10% 4.54% 12.36% 2.40% 0.07% 26 (PDT) Piedmont 10,572 69.51% 10.59% 6.60% 13.22% 5.79% 0.08% 13 (9E) Pinnacle 28,771 75.23% 7.39% 4.34% 12.92% 4.01% 0.12% 5,303 79.45% 8.46% 4.47% 7.24% 3.92% 0.37% 12 (JIA) PSA 10,275 75.46% 9.52% 4.85% 10.08% 2.90% 0.08% 30 (YX) Republic 16,348 68.07% 9.92% 5.81% 16.08% 2.96% 0.11% 20 (S5) Shuttle America 10,854 73.18% 8.37% 4.68% 13.62% 4.07% 0.14% 4,964 82.37% 6.74% 3.27% 7.31% 0.24% 0.30% 60,163 78.66% 7.31% 3.86% 10.00% 2.61% 0.17% 101,113 76.27% 10.67% 4.75% 8.15% 0.74% 0.17% 8,228 53.14% 10.71% 6.83% 29.02% 0.83% 0.31% 17 (UA) United 61,775 74.34% 8.65% 4.69% 11.87% 1.33% 0.45% 15 (US) US Airways 41,009 74.67% 10.27% 5.02% 9.99% 1.09% 0.05% 5,494 69.42% 7.61% 4.30% 18.41% 1.02% 0.26% 15,440 75.72% 12.05% 4.72% 7.29% 1.30% 0.23% 871,933 73.91% 9.30% 4.82% 11.78% 1.92% 0.19% 28 (G4) Allegiant 21 (C5) CommutAir 23 (RP) Chautauqua 3 (CP) Compass 1 (HA) Hawaiian 5 (QK) Jazz 8 (PD) Porter 6 (3M) Silver 9 (OO) SkyWest 10 (WN) Southwest 35 (NK) Spirit 27 (VX) Virgin America 11 (WS) Westjet Aggregate Copyright © 2013 FlightStats, Inc. 14 July 2013 North American Airlines On-­‐Ime Arrivals, July 2013 (5D) Aeroméxico Connect 81.73% (AC) Air Canada 74.94% (ZW) Air Wisconsin 68.61% (FL) Airtran 69.54% (AS) Alaska 84.06% (G4) Allegiant 69.37% (AA) American 73.69% (MQ) American Eagle 66.18% (C5) CommutAir 72.16% (RP) Chautauqua 70.84% (CP) Compass (DL) Delta (EV) ExpressJet 85.96% Full Page Chart Master (F9) FronIer 74.63% 70.09% 71.31% (G7) GoJet 67.72% (HA) Hawaiian 94.06% (QX) Horizon 90.68% (9K) Cape Air 67.07% (QK) Jazz 83.51% (B6) Jetblue 63.54% (YV) Mesa 73.93% (PDT) Piedmont 69.51% (9E) Pinnacle 75.23% (PD) Porter 79.45% (JIA) PSA 75.46% (YX) Republic 68.07% (S5) ShuRle America 73.18% (3M) Silver 82.37% (OO) SkyWest 78.66% (WN) Southwest (NK) Spirit 76.27% 53.14% (UA) United 74.34% (US) US Airways 74.67% (VX) Virgin America (WS) Westjet 69.42% 75.72% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 15 July 2013 North American Airlines Flight CancellaIons, July 2013 (5D) Aeroméxico Connect 1.94% (AC) Air Canada 1.68% (ZW) Air Wisconsin 4.08% (FL) Airtran 1.21% (AS) Alaska (G4) Allegiant 0.59% 0.02% (AA) American 1.73% (MQ) American Eagle 2.73% (C5) CommutAir 4.09% (RP) Chautauqua 3.06% (CP) Compass 1.64% (DL) Delta 0.45% Full Page Chart M aster 2.81% (EV) ExpressJet (F9) FronIer 0.39% (G7) GoJet (HA) Hawaiian 4.61% 0.04% (QX) Horizon 1.93% (9K) Cape Air 5.48% (QK) Jazz (B6) Jetblue 1.55% 0.71% (YV) Mesa 2.40% (PDT) Piedmont 5.79% (9E) Pinnacle 4.01% (PD) Porter 3.92% (JIA) PSA 2.90% (YX) Republic 2.96% (S5) ShuRle America (3M) Silver 4.07% 0.24% (OO) SkyWest (WN) Southwest 2.61% 0.74% (NK) Spirit 0.83% (UA) United 1.33% (US) US Airways 1.09% (VX) Virgin America 1.02% (WS) Westjet 0.00% 1.30% 1.00% Copyright © 2013 FlightStats, Inc. 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 16 July 2013 North American Airlines On-­‐Ime and Delayed Flights, July 2013 (5D) Aeroméxico Connect (AC) Air Canada (ZW) Air Wisconsin (FL) Airtran (AS) Alaska (G4) Allegiant (AA) American (MQ) American Eagle (C5) CommutAir (RP) Chautauqua (CP) Compass (DL) Delta Full Page Chart Master (EV) ExpressJet (F9) FronIer (G7) GoJet (HA) Hawaiian (QX) Horizon (9K) Cape Air (QK) Jazz (B6) Jetblue (YV) Mesa (PDT) Piedmont (9E) Pinnacle (PD) Porter (JIA) PSA (YX) Republic (S5) ShuRle America (3M) Silver (OO) SkyWest (WN) Southwest (NK) Spirit (UA) United (US) US Airways (VX) Virgin America (WS) Westjet 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 17 July 2013 North American Airports On-­‐Ime Departure, Delay and CancellaIon Data, July 2013 Rank Airport Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 30Atlanta (ATL) 40,158 67.18% 10.33% 5.85% 16.44% 1.20% 0.19% 34Baltimore (BWI) 10,379 65.67% 14.87% 6.22% 13.15% 1.10% 0.10% 25Boston (BOS) 17,808 70.62% 11.01% 5.63% 12.55% 2.70% 0.20% 6Calgary (YYC) 8,521 82.03% 8.72% 3.54% 5.42% 0.67% 0.28% 18Charlotte (CLT) 23,218 74.08% 8.86% 4.96% 11.99% 2.17% 0.11% 26Chicago (ORD) 40,175 69.65% 10.13% 5.73% 14.34% 1.60% 0.16% 33Chicago (MDW) 9,047 66.42% 15.40% 7.34% 10.65% 0.50% 0.19% 13Cleveland (CLE) 8,020 77.26% 7.05% 3.67% 11.76% 2.42% 0.27% 31Dallas (DFW) 29,566 66.88% 11.88% 6.61% 14.59% 1.84% 0.05% 27Denver (DEN) 25,832 69.17% 11.46% 5.75% 13.33% 0.77% 0.30% 15Detroit (DTW) 19,335 75.09% 7.42% 4.27% 13.05% 2.20% 0.17% 8,497 68.21% 9.42% 5.58% 16.44% 0.59% 0.34% 6,373 88.10% 4.47% 2.29% 5.04% 0.60% 0.11% 19Houston (IAH) 21,890 73.60% 9.76% 5.47% 10.96% 0.79% 0.22% 20Las Vegas (LAS) 14,464 73.28% 10.23% 5.12% 11.17% 0.69% 0.20% 12Los Angeles (LAX) 26,519 77.60% 8.87% 4.28% 9.03% 1.31% 0.23% 17Miami (MIA) 13,738 74.11% 9.36% 5.51% 10.90% 0.74% 0.13% 18,983 81.84% 6.25% 3.26% 8.41% 0.87% 0.24% 8,681 80.30% 7.93% 3.72% 7.67% 2.53% 0.38% 22New York (LGA) 16,299 73.12% 6.75% 4.26% 15.75% 6.68% 0.12% 35New York (JFK) 18,695 64.05% 10.33% 6.55% 18.97% 1.90% 0.10% 32Newark (EWR) 18,085 66.52% 9.40% 5.62% 18.15% 3.19% 0.31% 23Orlando (MCO) 12,216 72.95% 9.57% 4.53% 12.78% 0.54% 0.16% 21Philadelphia (PHL) 18,218 73.27% 8.21% 5.39% 13.01% 3.30% 0.12% 9Phoenix (PHX) 16,520 80.99% 8.31% 3.61% 6.93% 0.67% 0.15% 3Portland (PDX) 7,611 85.51% 5.28% 2.95% 5.84% 0.99% 0.42% 14Saint Louis (STL) 7,328 76.80% 8.62% 4.69% 9.60% 1.34% 0.29% 10,733 86.26% 5.01% 2.50% 6.06% 0.45% 0.18% 7,691 81.52% 7.86% 3.05% 7.37% 1.59% 0.20% 18,296 67.69% 8.73% 5.56% 17.56% 5.20% 0.47% 5Seattle (SEA) 15,125 83.63% 7.53% 2.97% 5.64% 0.77% 0.23% 16Toronto (YYZ) 18,748 74.73% 10.23% 4.35% 10.42% 2.39% 0.27% 4Vancouver (YVR) 10,455 85.37% 6.99% 2.81% 4.61% 0.63% 0.22% 11Washington (DCA) 12,709 78.31% 7.21% 4.06% 10.30% 2.60% 0.12% 24Washington (IAD) 12,499 70.81% 9.48% 4.98% 14.61% 2.36% 0.11% 572,432 73.44% 9.27% 4.93% 12.16% 1.79% 0.20% 28Fort Lauderdale (FLL) 1Honolulu (HNL) 7Minneapolis (MSP) 10Montreal (YUL) 2Salt Lake City (SLC) 8San Diego (SAN) 29San Francisco (SFO) Aggregate Copyright © 2013 FlightStats, Inc. 18 July 2013 North American Airports On-­‐Ime Departures, July 2013 Atlanta (ATL) 67.18% BalImore (BWI) 65.67% Boston (BOS) 70.62% Calgary (YYC) 82.03% CharloRe (CLT) 74.08% Chicago (ORD) 69.65% Chicago (MDW) 66.42% Cleveland (CLE) 77.26% Dallas (DFW) 66.88% Denver (DEN) 69.17% Detroit (DTW) Fort Lauderdale (FLL) Honolulu (HNL) 75.09% Full Page Chart Master 68.21% 88.10% Houston (IAH) 73.60% Las Vegas (LAS) 73.28% Los Angeles (LAX) 77.60% Miami (MIA) 74.11% Minneapolis (MSP) 81.84% Montreal (YUL) 80.30% New York (LGA) 73.12% New York (JFK) 64.05% Newark (EWR) 66.52% Orlando (MCO) 72.95% Philadelphia (PHL) 73.27% Phoenix (PHX) 80.99% Portland (PDX) 85.51% Saint Louis (STL) 76.80% Salt Lake City (SLC) 86.26% San Diego (SAN) 81.52% San Francisco (SFO) 67.69% SeaRle (SEA) 83.63% Toronto (YYZ) 74.73% Vancouver (YVR) 85.37% Washington (DCA) 78.31% Washington (IAD) 0.00% 70.81% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 19 July 2013 North American Airports DeparIng Flight CancellaIons, July 2013 Atlanta (ATL) 1.20% BalImore (BWI) 1.10% Boston (BOS) Calgary (YYC) 2.70% 0.67% CharloRe (CLT) 2.17% Chicago (ORD) Chicago (MDW) 1.60% 0.50% Cleveland (CLE) 2.42% Dallas (DFW) Denver (DEN) 1.84% 0.77% Detroit (DTW) 2.20% Fort Lauderdale (FLL) 0.59% Honolulu (HNL) 0.60% Houston (IAH) Las Vegas (LAS) Full Page Chart Master 0.79% 0.69% Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) 1.31% 0.74% 0.87% Montreal (YUL) 2.53% New York (LGA) 6.68% New York (JFK) 1.90% Newark (EWR) Orlando (MCO) 3.19% 0.54% Philadelphia (PHL) Phoenix (PHX) 3.30% 0.67% Portland (PDX) 0.99% Saint Louis (STL) Salt Lake City (SLC) 1.34% 0.45% San Diego (SAN) 1.59% San Francisco (SFO) SeaRle (SEA) 5.20% 0.77% Toronto (YYZ) Vancouver (YVR) 2.39% 0.63% Washington (DCA) 2.60% Washington (IAD) 0.00% 2.36% 1.00% Copyright © 2013 FlightStats, Inc. 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 20 July 2013 North American Airports On-­‐Ime and Delayed Departures, July 2013 Atlanta (ATL) BalImore (BWI) Boston (BOS) Calgary (YYC) CharloRe (CLT) Chicago (ORD) Chicago (MDW) Cleveland (CLE) Dallas (DFW) Denver (DEN) Detroit (DTW) Fort Lauderdale (FLL) Full Page Chart Master Honolulu (HNL) Houston (IAH) Las Vegas (LAS) Los Angeles (LAX) Miami (MIA) Minneapolis (MSP) Montreal (YUL) New York (LGA) New York (JFK) Newark (EWR) Orlando (MCO) Philadelphia (PHL) Phoenix (PHX) Portland (PDX) Saint Louis (STL) Salt Lake City (SLC) San Diego (SAN) San Francisco (SFO) SeaRle (SEA) Toronto (YYZ) Vancouver (YVR) Washington (DCA) Washington (IAD) 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 21 July 2013 European Region Summary of Monthly Results A mix of major and regional European airlines turned in solid performances in July. For the third month in a row (NT) Binter Canarias kept the top spot delivering 100% of its flights on Ime. This month, eight of the 50 airlines we evaluated had over 90% of their flights to the gate on Ime. The on-­‐Ime performance for the group was 83.37% up from from June’s 81.01%. CancellaIons for the group were down significantly to .57% from 1.38% the previous month. (MUC) Munich took Europe’s top spot with a 86.12% on-­‐Ime departure performance in July. The average on-­‐Ime departure performance for the group was 69.32%, up slightly from June’s 67.68% but down significantly from May’s 76.24%. CancellaIons for the group were .75% down from the previous month’s 1.46% . Review in-­‐depth charts of on-­‐Ime performance within the following secIon or see Top 10 lists for at a glance metrics. Note: The arrival status coverage threshold for the European Airlines group was set at 80%. For the European Airport group the departure status threshold was also set to 70%. For both groups the coverage was typically well above 90%. Copyright © 2013 FlightStats, Inc. 22 July 2013 European Airlines On-­‐Ime Arrival, Delay and CancellaIon Data, July 2013 Rank Airline 28 (A3) Aegean Airlines 43 (RE) Aer Arann Express 36 (EI) Aer Lingus 37 (SU) Aeroflot 13 (BT) airBaltic 34 (AB) Air Berlin 30 (UX) Air Europa 46 (AF) Air France 50 (YW) Air Nostrum 6 (CT) Air One CityLiner 32 (AZ) Alitalia 14 (IQ) Augsburg Airways 10 (CJ) BA CityFlyer 1 (NT) Binter Canarias 20 (KF) Blue1 38 (DB) Brit Air 47 (BA) British Airways 40 (SN) Brussels Airlines 31 (WX) Cityjet 39 (OU) Croatia Airlines 25 (LH) Lufthansa 22 (U2) EasyJet 7 (K2) EuroLot 33 (EW) Eurowings 11 (AY) Finnair 15 (4U) Germanwings 21 (IB) Iberia 48 (FI) Icelandair 5 (WA) KLM Cityhopper 16 (KL) KLM 35 (LOG) Loganair Ltd. 19 (LO) LOT - Polish Airlines 9 (CL) Lufthansa Cityline 2 (TF) Malmo Aviation 3 (ZN) NAYSA 8 (DY) Norwegian Air Shuttle 29 (OA) Olympic Air 24 (YS) Régional 17 (FV) Rossiya 18 (S7) S7 Airlines 27 (SK) SAS 45 (LX) SWISS 49 (TP) TAP - Air Portugal 41 (UN) Transaero 23 (HV) Transavia 26 (TK) Turkish Airlines 4 (VO) Tyrolean Airways 42 (UT) UTair Aviation 44 (VY) Vueling Airlines 12 (WF) Widerøe's Aggregate Sample Size 4,709 2,256 6,877 15,330 3,509 17,272 4,455 29,858 6,251 3,148 14,463 2,519 1,964 199 1,729 2,586 25,215 5,062 1,597 2,501 35,144 24,013 2,040 4,210 4,094 7,175 6,805 1,605 8,260 11,183 2,705 5,338 11,332 760 2,686 10,783 4,075 2,922 4,430 5,637 15,905 11,674 6,001 6,125 2,878 25,853 11,411 7,159 14,165 10,576 418,444 Copyright © 2013 FlightStats, Inc. On-time 85.14% 78.20% 81.66% 80.68% 89.22% 81.93% 84.42% 74.82% 64.05% 91.83% 83.67% 89.02% 89.94% 100.00% 88.17% 80.25% 70.53% 79.69% 84.04% 79.88% 86.67% 88.07% 91.31% 83.50% 89.77% 88.75% 88.10% 70.34% 91.92% 88.74% 81.91% 88.43% 89.95% 93.42% 93.10% 90.77% 84.65% 86.91% 88.49% 88.43% 85.19% 77.50% 70.33% 79.22% 87.04% 85.69% 92.97% 78.63% 77.74% 89.58% 83.37% Late (15-29 min) 8.48% 10.97% 9.72% 8.79% 7.25% 10.35% 6.90% 14.01% 17.28% 4.42% 9.99% 6.45% 5.70% 0.00% 10.31% 13.09% 14.29% 11.19% 8.80% 11.12% 8.96% 5.59% 4.57% 9.73% 5.58% 5.68% 7.03% 18.32% 4.66% 5.77% 5.75% 6.80% 6.53% 5.39% 3.49% 5.89% 8.70% 7.03% 4.74% 4.82% 8.15% 14.27% 13.28% 9.70% 6.08% 9.04% 4.38% 10.31% 11.44% 6.15% 9.11% Very Late (30-44 min) 2.87% 4.15% 3.38% 3.68% 2.09% 3.29% 3.46% 5.58% 8.32% 1.30% 3.09% 2.00% 2.21% 0.00% 0.93% 3.93% 6.33% 4.19% 3.39% 3.72% 2.17% 2.51% 1.67% 3.77% 1.66% 2.30% 2.58% 5.55% 1.65% 2.20% 3.40% 2.12% 1.73% 0.92% 1.87% 1.70% 2.78% 3.36% 2.33% 2.65% 2.82% 4.78% 6.91% 4.30% 2.54% 2.73% 1.23% 4.64% 4.43% 1.72% 3.33% Excessive (45+ min) 3.51% 6.69% 5.25% 6.85% 1.43% 4.43% 5.22% 5.59% 10.35% 2.45% 3.25% 2.53% 2.05% 0.00% 0.58% 2.73% 8.84% 4.92% 3.77% 5.28% 2.20% 3.82% 2.46% 3.00% 2.99% 3.27% 2.30% 5.61% 1.77% 3.25% 8.95% 2.65% 1.79% 0.26% 1.54% 1.63% 3.87% 2.70% 4.45% 4.11% 3.81% 3.43% 9.49% 6.78% 4.34% 2.53% 1.43% 6.42% 6.31% 2.55% 4.18% Cancelled 0.11% 0.58% 0.51% 0.97% 0.57% 0.86% 0.18% 0.46% 0.58% 0.10% 0.05% 2.74% 0.81% 1.01% 0.75% 0.73% 0.89% 0.47% 0.38% 0.04% 0.40% 0.10% 0.20% 0.36% 0.17% 0.17% 0.24% 0.00% 1.23% 0.55% 4.18% 0.28% 0.48% 0.00% 0.71% 0.09% 0.39% 1.20% 0.00% 0.20% 0.76% 0.87% 0.58% 0.54% 0.00% 0.22% 0.70% 3.00% 0.05% 1.23% 0.57% Diverted 0.00% 0.00% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.10% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.01% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.19% 0.00% 0.03% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.03% 0.02% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.09% 0.00% 0.01% 23 July 2013 European Airlines On-­‐Ime Arrivals, July 2013 (A3) Aegean Airlines (RE) Aer Arann Express (EI) Aer Lingus (SU) Aeroflot (BT) airBalIc (AB) Air Berlin (UX) Air Europa (AF) Air France (YW) Air Nostrum (CT) Air One CityLiner (AZ) Alitalia (IQ) Augsburg Airways (CJ) BA CityFlyer (NT) Binter Canarias (KF) Blue1 (DB) Brit Air (BA) BriIsh Airways (SN) Brussels Airlines (WX) Cityjet (OU) CroaIa Airlines (LH) Luqhansa (U2) EasyJet (K2) EuroLot (EW) Eurowings (AY) Finnair (4U) Germanwings (IB) Iberia (FI) Icelandair (WA) KLM Cityhopper (KL) KLM (LOG) Loganair Ltd. (LO) LOT -­‐ Polish Airlines (CL) Luqhansa Cityline (TF) Malmo AviaIon (ZN) NAYSA (DY) Norwegian Air ShuRle (OA) Olympic Air (YS) Régional (FV) Rossiya (S7) S7 Airlines (SK) SAS (LX) SWISS (TP) TAP -­‐ Air Portugal (UN) Transaero (HV) Transavia (TK) Turkish Airlines (VO) Tyrolean Airways (UT) UTair AviaIon (VY) Vueling Airlines (WF) Widerøe's 85.14% 78.20% 81.66% 80.68% 89.22% 81.93% 84.42% 74.82% 64.05% 91.83% 83.67% 89.02% 89.94% 100.00% 88.17% 80.25% Full Page Chart Master 70.53% 79.69% 84.04% 79.88% 86.67% 88.07% 91.31% 83.50% 89.77% 88.75% 88.10% 70.34% 91.92% 88.74% 81.91% 88.43% 89.95% 93.42% 93.10% 90.77% 84.65% 86.91% 88.49% 88.43% 85.19% 77.50% 70.33% 79.22% 87.04% 85.69% 92.97% 78.63% 77.74% 89.58% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 24 July 2013 European Airlines Flight CancellaIons, July 2013 (A3) Aegean Airlines (RE) Aer Arann Express (EI) Aer Lingus (SU) Aeroflot (BT) airBalIc (AB) Air Berlin (UX) Air Europa (AF) Air France (YW) Air Nostrum (CT) Air One CityLiner (AZ) Alitalia (IQ) Augsburg Airways (CJ) BA CityFlyer (NT) Binter Canarias (KF) Blue1 (DB) Brit Air (BA) BriIsh Airways (SN) Brussels Airlines (WX) Cityjet (OU) CroaIa Airlines (LH) Luqhansa (U2) EasyJet (K2) EuroLot (EW) Eurowings (AY) Finnair (4U) Germanwings (IB) Iberia (FI) Icelandair (WA) KLM Cityhopper (KL) KLM (LOG) Loganair Ltd. (LO) LOT -­‐ Polish Airlines (CL) Luqhansa Cityline (TF) Malmo AviaIon (ZN) NAYSA (DY) Norwegian Air ShuRle (OA) Olympic Air (YS) Régional (FV) Rossiya (S7) S7 Airlines (SK) SAS (LX) SWISS (TP) TAP -­‐ Air Portugal (UN) Transaero (HV) Transavia (TK) Turkish Airlines (VO) Tyrolean Airways (UT) UTair AviaIon (VY) Vueling Airlines (WF) Widerøe's 0.11% 0.58% 0.51% 0.97% 0.57% 0.86% 0.18% 0.46% 0.58% 0.10% 0.05% 2.74% 0.81% 1.01% 0.75% 0.73% 0.89% 0.47% 0.38% Full Page Chart Master 0.04% 0.40% 0.10% 0.20% 0.36% 0.17% 0.17% 0.24% 0.00% 1.23% 0.55% 4.18% 0.28% 0.48% 0.00% 0.71% 0.09% 0.39% 1.20% 0.00% 0.20% 0.76% 0.87% 0.58% 0.54% 0.00% 0.22% 0.70% 3.00% 0.05% 0.00% 1.23% 0.50% Copyright © 2013 FlightStats, Inc. 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 25 July 2013 European Airlines On-­‐Ime and Delayed Flights, July 2013 (A3) Aegean Airlines (RE) Aer Arann Express (EI) Aer Lingus (SU) Aeroflot (BT) airBalIc (AB) Air Berlin (UX) Air Europa (AF) Air France (YW) Air Nostrum (CT) Air One CityLiner (AZ) Alitalia (IQ) Augsburg Airways (CJ) BA CityFlyer (NT) Binter Canarias (KF) Blue1 (DB) Brit Air (BA) BriIsh Airways (SN) Brussels Airlines (WX) Cityjet (OU) CroaIa Airlines (LH) Luqhansa (U2) EasyJet (K2) EuroLot (EW) Eurowings (AY) Finnair (4U) Germanwings (IB) Iberia (FI) Icelandair (WA) KLM Cityhopper (KL) KLM (LOG) Loganair Ltd. (LO) LOT -­‐ Polish Airlines (CL) Luqhansa Cityline (TF) Malmo AviaIon (ZN) NAYSA (DY) Norwegian Air ShuRle (OA) Olympic Air (YS) Régional (FV) Rossiya (S7) S7 Airlines (SK) SAS (LX) SWISS (TP) TAP -­‐ Air Portugal (UN) Transaero (HV) Transavia (TK) Turkish Airlines (VO) Tyrolean Airways (UT) UTair AviaIon (VY) Vueling Airlines (WF) Widerøe's Full Page Chart Master 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 26 July 2013 European Airports On-­‐Ime Departure, Delay and CancellaIon Data, July 2013 Rank Airport 6 Amsterdam (AMS) Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 16,600 82.67% 10.15% 3.18% 3.97% 0.58% 0.03% 5,994 81.21% 11.06% 3.33% 4.38% 0.18% 0.02% 11,877 75.67% 12.27% 4.40% 7.57% 0.17% 0.08% 3,537 80.25% 12.52% 3.52% 3.63% 1.07% 0.09% 18 Birmingham (BHX) 3,891 76.72% 12.27% 4.08% 6.92% 0.51% 0.00% 14 Brussels (BRU) 7,579 78.71% 12.08% 3.85% 5.33% 0.51% 0.03% 17 Copenhagen (CPH) 6,854 77.37% 12.46% 4.39% 5.75% 1.05% 0.03% 16 Dusseldorf (DUS) 5,571 78.35% 13.15% 3.95% 4.55% 1.44% 0.00% 18,016 81.74% 12.00% 3.00% 3.22% 0.43% 0.03% 5,758 79.43% 11.59% 3.99% 4.99% 0.78% 0.00% 3,469 83.42% 10.92% 3.02% 2.61% 0.75% 0.03% 15 Helsinki (HEL) 5,936 78.47% 14.80% 3.55% 3.18% 0.32% 0.00% 10 Istanbul (SAW) 4,937 79.97% 11.41% 3.85% 4.76% 0.08% 0.00% 16,107 41.74% 40.72% 12.34% 5.19% 0.46% 0.01% 6,207 40.29% 30.40% 13.34% 15.98% 0.58% 0.00% 24 London (LHR) 19,037 71.62% 15.28% 5.39% 7.68% 0.94% 0.03% 26 London (LGW) 10,474 63.30% 20.60% 7.40% 8.70% 0.19% 0.00% 4,523 63.04% 26.19% 8.30% 2.47% 1.48% 0.00% 12,648 79.60% 10.98% 4.53% 4.86% 0.19% 0.02% 7,377 46.02% 33.63% 10.03% 10.31% 0.49% 0.01% 30 Moscow (DME) 11,788 52.28% 26.19% 8.50% 13.03% 3.04% 0.00% 31 Moscow (VKO) 5,105 47.12% 30.84% 10.92% 11.13% 6.17% 0.00% 35 Moscow (SVO) 10,482 38.66% 40.42% 10.00% 10.92% 1.62% 0.00% 1 Munich (MUC) 13,168 86.12% 8.91% 2.36% 2.61% 0.82% 0.01% 8,376 84.43% 9.93% 3.09% 2.55% 0.32% 0.00% 8,065 76.12% 12.74% 4.86% 6.26% 0.15% 0.02% 28 Paris (CDG) 18,504 58.64% 23.74% 9.19% 8.40% 0.39% 0.03% 29 Paris (ORY) 10,112 52.96% 26.26% 10.94% 9.81% 0.55% 0.03% 3,510 84.15% 10.92% 2.58% 2.35% 0.60% 0.00% 13,136 64.42% 21.56% 7.52% 6.49% 0.26% 0.02% 23 Stockholm (ARN) 6,874 73.40% 22.07% 2.83% 1.68% 0.29% 0.01% 21 Toulouse (TLS) 2,728 75.66% 16.04% 4.28% 4.02% 0.59% 0.00% 2 Vienna (VIE) 7,630 86.12% 9.72% 2.05% 2.11% 0.76% 0.00% 13 Warsaw (WAW) 4,283 79.27% 12.70% 4.30% 3.72% 0.19% 0.00% 22 Zurich (ZRH) 8,764 74.04% 17.84% 4.41% 3.70% 0.62% 0.01% 308,917 69.32% 18.57% 5.95% 6.14% 0.75% 0.02% 8 Athens (ATH) 20 Barcelona (BCN) 9 Berlin (TXL) 7 Frankfurt (FRA) 12 Geneva (GVA) 5 Hamburg (HAM) 33 Istanbul (IST) 34 Lisbon (LIS) 27 Lyon (LYS) 11 Madrid (MAD) 32 Manchester (MAN) 3 Oslo (OSL) 19 Palma Mallorca (PMI) 4 Prague (PRG) 25 Rome (FCO) Aggregate Copyright © 2013 FlightStats, Inc. 27 July 2013 European Airports On-­‐Ime Departures, July 2013 Amsterdam (AMS) 82.67% Athens (ATH) 81.21% Barcelona (BCN) 75.67% Berlin (TXL) 80.25% Birmingham (BHX) 76.72% Brussels (BRU) 78.71% Copenhagen (CPH) 77.37% Dusseldorf (DUS) 78.35% Frankfurt (FRA) 81.74% Geneva (GVA) 79.43% Hamburg (HAM) Helsinki (HEL) Istanbul (SAW) 83.42% 78.47% Full Page Chart Master Istanbul (IST) 79.97% 41.74% Lisbon (LIS) 40.29% London (LHR) 71.62% London (LGW) 63.30% Lyon (LYS) 63.04% Madrid (MAD) 79.60% Manchester (MAN) 46.02% Moscow (DME) 52.28% Moscow (VKO) 47.12% Moscow (SVO) 38.66% Munich (MUC) 86.12% Oslo (OSL) 84.43% Palma Mallorca (PMI) 76.12% Paris (CDG) 58.64% Paris (ORY) 52.96% Prague (PRG) 84.15% Rome (FCO) 64.42% Stockholm (ARN) 73.40% Toulouse (TLS) 75.66% Vienna (VIE) 86.12% Warsaw (WAW) 79.27% Zurich (ZRH) 0.00% 74.04% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 28 July 2013 European Airports DeparIng Flight CancellaIons, July 2013 Amsterdam (AMS) 0.58% Athens (ATH) 0.18% Barcelona (BCN) 0.17% Berlin (TXL) 1.07% Birmingham (BHX) 0.51% Brussels (BRU) 0.51% Copenhagen (CPH) 1.05% Dusseldorf (DUS) 1.44% Frankfurt (FRA) 0.43% Geneva (GVA) 0.78% Hamburg (HAM) 0.75% Helsinki (HEL) Istanbul (SAW) 0.32% Full Page Chart Master 0.08% Istanbul (IST) Lisbon (LIS) 0.46% 0.58% London (LHR) London (LGW) 0.94% 0.19% Lyon (LYS) Madrid (MAD) Manchester (MAN) 1.48% 0.19% 0.49% Moscow (DME) 3.04% Moscow (VKO) 6.17% Moscow (SVO) 1.62% Munich (MUC) Oslo (OSL) Palma Mallorca (PMI) Paris (CDG) 0.82% 0.32% 0.15% 0.39% Paris (ORY) 0.55% Prague (PRG) 0.60% Rome (FCO) 0.26% Stockholm (ARN) 0.29% Toulouse (TLS) 0.59% Vienna (VIE) Warsaw (WAW) Zurich (ZRH) 0.00% 0.76% 0.19% 0.62% 1.00% Copyright © 2013 FlightStats, Inc. 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 29 July 2013 European Airports On-­‐Ime and Delayed Departures, July 2013 Amsterdam (AMS) Athens (ATH) Barcelona (BCN) Berlin (TXL) Birmingham (BHX) Brussels (BRU) Copenhagen (CPH) Dusseldorf (DUS) Frankfurt (FRA) Geneva (GVA) Hamburg (HAM) Helsinki (HEL) Full Page Chart Master Istanbul (SAW) Istanbul (IST) Lisbon (LIS) London (LHR) London (LGW) Lyon (LYS) Madrid (MAD) Manchester (MAN) Moscow (DME) Moscow (VKO) Moscow (SVO) Munich (MUC) Oslo (OSL) Palma Mallorca (PMI) Paris (CDG) Paris (ORY) Prague (PRG) Rome (FCO) Stockholm (ARN) Toulouse (TLS) Vienna (VIE) Warsaw (WAW) Zurich (ZRH) 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 30 July 2013 Asian Region Summary of Monthly Results Five of the top ten Asian airlines delivered greater than 90% of their flights to the gate on Ime in July. The average on-­‐Ime performance raIng among the 41 Asian airlines we analyzed was 63.14% down from June’s rate of 68.86%, significantly down from May’s 72.39%. CancellaIons for the group were 2.38%. (ITM) Osaka InternaIonal Airport kept the lead among Asian airports with 96.06% on-­‐Ime departure performance in July. Four of the top ten airports had on-­‐Ime departure performance rates that exceeded 90%. The average on-­‐Ime departure performance for the group dropped to 48.62% down from 55.05% in June and 57.61% in May. CancellaIons for the group were at 2.60% up slightly from 2.21% the previous month. China’s airports conInue to struggle with on-­‐Ime performance as the boRom 20 airports in Asia are in China. They’ve recently implemented an “unrestricted take-­‐off” policy at eight of the naIon’s airports to ameliorate the situaIon. Early performance results are inconclusive with performance remaining relaIvely constant or even depressing a bit. For reference the cumulaIve on-­‐Ime performance rate at PEK, SHA, PVG, CAN, SXZ, CTU, XIY and KMG was 28.57% in June and 22.38% in July. Since the incepIon on the 18th through July 31st the cumulaIve rate was 25.17%. See departure performance by date. Review in-­‐depth charts of on-­‐Ime performance within the following secIon or see Top 10 lists for at a glance metrics. Note: The arrival status coverage threshold for the Asian Airlines group was set at 80%. For the Asian Airport group the departure status threshold was also set to 65%. For both groups the coverage was typically well above 80%. Copyright © 2013 FlightStats, Inc. 31 July 2013 Asian Airlines On-­‐Ime Arrival, Delay and CancellaIon Data, July 2013 Rank Airline Sample Size On-time Late Very Late Excessive (15-29 min) (30-44 min) (45+ min) Cancelled Diverted 4 (BX) Air Busan 2,248 90.67% 6.11% 1.61% 1.61% 0.31% 0.00% 32 (CA) Air China 33,704 50.47% 12.48% 8.40% 28.45% 5.25% 0.19% 28 (AI) Air India 11,293 63.93% 15.42% 8.51% 12.14% 0.73% 0.00% 12 (AK) Airasia 12,551 82.63% 10.28% 3.74% 3.34% 0.79% 0.01% 3,637 89.42% 6.49% 2.16% 1.93% 0.49% 0.00% 20,962 86.13% 9.53% 2.61% 1.73% 0.10% 0.00% 7,649 90.06% 6.95% 1.65% 1.34% 0.13% 0.00% 23 (OZ) Asiana 9,471 70.68% 14.66% 6.32% 8.26% 0.46% 0.07% 17 (PG) Bangkok Airways 4,346 76.94% 11.97% 5.43% 5.66% 0.02% 0.00% 34 (JD) Beijing Capital 6,827 48.06% 11.81% 8.03% 31.80% 1.63% 0.30% 27 (CX) Cathay Pacific 8,689 65.51% 14.19% 7.43% 12.69% 0.86% 0.19% 29 (CI) China Airlines 5,547 59.61% 21.31% 7.98% 10.93% 0.87% 0.16% 35 (MU) China Eastern 51,040 46.71% 12.68% 9.06% 31.37% 5.34% 0.18% 31 (CZ) China Southern 6 (HD) Hokkaido 11 (NH) ANA 5 (EH) ANA Wings 48,829 52.96% 12.10% 8.22% 26.35% 2.49% 0.37% 41 (KN) China United 4,286 27.55% 13.62% 9.70% 48.70% 7.68% 0.43% 38 (PN) China West Air 2,258 38.88% 18.48% 12.10% 30.36% 0.80% 0.18% 24 (BR) EVA Airways 4,398 70.14% 13.14% 5.72% 11.00% 0.18% 0.00% 22 (G8) GoAir 3,339 71.10% 15.40% 7.41% 6.08% 1.02% 0.00% 37 (HU) Hainan Airlines 16,829 41.97% 12.39% 8.84% 36.55% 2.92% 0.25% 33 (KA) Hong Kong Dragon 4,627 49.01% 17.02% 9.99% 23.99% 1.97% 0.00% 10 (6E) IndiGo 5,344 86.83% 7.53% 2.91% 2.72% 0.37% 0.00% 2 (XM1) J-Air 4,647 93.15% 4.91% 0.96% 0.92% 1.33% 0.07% 8 (JC) JAL Express 6,514 89.22% 8.61% 1.29% 0.86% 0.32% 0.02% 1 (3X) Japan Air Commuter 4,921 95.55% 3.26% 0.78% 0.39% 0.83% 0.02% 11,293 88.85% 7.36% 1.76% 2.00% 0.12% 0.04% 2,377 89.25% 5.81% 2.19% 2.58% 2.19% 0.17% 7,970 74.20% 13.75% 5.99% 6.06% 0.16% 0.00% 9 (JL) Japan Airlines 7 (NU) Japan Transocean 20 (9W) Jet Airways 18 (S2) JetKonnect 16 (KE) Korean Air Lines 30 (8L) Lucky Air Co 4,089 76.34% 12.74% 5.23% 5.70% 1.30% 0.00% 13,685 78.98% 12.41% 4.13% 4.48% 0.49% 0.01% 4,209 54.24% 13.17% 8.29% 24.02% 6.03% 0.28% 19 (MH) Malaysia Airlines 14,484 74.54% 13.42% 5.25% 6.79% 1.30% 0.00% 26 (PR) Philippine Airlines 4,302 65.79% 13.13% 6.94% 14.07% 0.51% 0.07% 25 (QZ) Indonesia AirAsia 4,752 69.16% 13.45% 7.58% 9.82% 2.50% 0.00% 39 (FM) Shanghai Airlines 8,726 37.76% 12.10% 9.82% 39.84% 5.80% 0.47% 13 (SQ) Singapore Airlines 7,626 80.93% 10.57% 4.05% 4.45% 0.59% 0.01% 21 (BC) Skymark Airlines 4,335 73.68% 17.85% 4.79% 3.68% 0.25% 0.00% 14 (SG) SpiceJet 3,564 80.15% 8.26% 4.59% 7.00% 10.66% 0.00% 3 (FD) Thai AirAsia 5,523 92.27% 4.62% 1.41% 1.70% 0.94% 0.00% 15 (TG) Thai Airways 8,139 79.81% 13.65% 3.41% 3.13% 0.57% 0.00% 36 (GS) Tianjin Airlines 11,831 45.09% 14.87% 8.85% 31.05% 3.60% 0.14% 40 (MF) Xiamen 14,370 29.31% 12.53% 9.92% 48.12% 2.00% 0.11% 415,231 63.14% 11.99% 6.53% 18.22% 2.38% 0.13% Aggregate Copyright © 2013 FlightStats, Inc. 32 July 2013 Asian Airlines On-­‐Ime Arrivals, July 2013 (BX) Air Busan (CA) Air China (AI) Air India (AK) Airasia (HD) Hokkaido (NH) ANA (EH) ANA Wings (OZ) Asiana (PG) Bangkok Airways (JD) Beijing Capital (CX) Cathay Pacific (CI) China Airlines (MU) China Eastern (CZ) China Southern (KN) China United (PN) China West Air (BR) EVA Airways (G8) GoAir (HU) Hainan Airlines (KA) Hong Kong Dragon (6E) IndiGo (XM1) J-­‐Air (JC) JAL Express (3X) Japan Air Commuter (JL) Japan Airlines (NU) Japan Transocean (9W) Jet Airways (S2) JetKonnect (KE) Korean Air Lines (8L) Lucky Air Co (MH) Malaysia Airlines (PR) Philippine Airlines (QZ) Indonesia AirAsia (FM) Shanghai Airlines (SQ) Singapore Airlines (BC) Skymark Airlines (SG) SpiceJet (FD) Thai AirAsia (TG) Thai Airways (GS) Tianjin Airlines (MF) Xiamen 90.67% 50.47% 63.93% 82.63% 89.42% 86.13% 90.06% 70.68% 76.94% 48.06% 65.51% 59.61% 46.71% 52.96% Full Page 27.55% Chart Master 38.88% 70.14% 71.10% 41.97% 49.01% 86.83% 93.15% 89.22% 95.55% 88.85% 89.25% 74.20% 76.34% 78.98% 54.24% 74.54% 65.79% 69.16% 37.76% 80.93% 73.68% 80.15% 92.27% 79.81% 45.09% 29.31% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 33 July 2013 Asian Airlines Flight CancellaIons, July 2013 (BX) Air Busan (CA) Air China (AI) Air India (AK) Airasia (HD) Hokkaido (NH) ANA (EH) ANA Wings (OZ) Asiana (PG) Bangkok Airways (JD) Beijing Capital (CX) Cathay Pacific (CI) China Airlines (MU) China Eastern (CZ) China Southern (KN) China United (PN) China West Air (BR) EVA Airways (G8) GoAir (HU) Hainan Airlines (KA) Hong Kong Dragon (6E) IndiGo (XM1) J-­‐Air (JC) JAL Express (3X) Japan Air Commuter (JL) Japan Airlines (NU) Japan Transocean (9W) Jet Airways (S2) JetKonnect (KE) Korean Air Lines (8L) Lucky Air Co (MH) Malaysia Airlines (PR) Philippine Airlines (QZ) Indonesia AirAsia (FM) Shanghai Airlines (SQ) Singapore Airlines (BC) Skymark Airlines (SG) SpiceJet (FD) Thai AirAsia (TG) Thai Airways (GS) Tianjin Airlines (MF) Xiamen 0.31% 5.25% 0.73% 0.79% 0.49% 0.10% 0.13% 0.46% 0.02% 1.63% 0.86% 0.87% 5.34% 2.49% Full Page Chart Master 7.68% 0.80% 0.18% 1.02% 2.92% 1.97% 0.37% 1.33% 0.32% 0.83% 0.12% 2.19% 0.16% 0.00% 1.30% 0.49% 6.03% 1.30% 0.51% 2.50% 5.80% 0.59% 0.25% 10.66% 0.94% 0.57% 3.60% 2.00% 2.00% Copyright © 2013 FlightStats, Inc. 4.00% 6.00% 8.00% 10.00% 12.00% 34 July 2013 Asian Airlines On-­‐Ime and Delayed Flights, July 2013 (BX) Air Busan (CA) Air China (AI) Air India (AK) Airasia (HD) Hokkaido (NH) ANA (EH) ANA Wings (OZ) Asiana (PG) Bangkok Airways (JD) Beijing Capital (CX) Cathay Pacific (CI) China Airlines (MU) China Eastern (CZ) China Southern (KN) China United (PN) China West Air (BR) EVA Airways (G8) GoAir (HU) Hainan Airlines (KA) Hong Kong Dragon (6E) IndiGo (XM1) J-­‐Air (JC) JAL Express (3X) Japan Air Commuter (JL) Japan Airlines (NU) Japan Transocean (9W) Jet Airways (S2) JetKonnect (KE) Korean Air Lines (8L) Lucky Air Co (MH) Malaysia Airlines (PR) Philippine Airlines (QZ) Indonesia AirAsia (FM) Shanghai Airlines (SQ) Singapore Airlines (BC) Skymark Airlines (SG) SpiceJet (FD) Thai AirAsia (TG) Thai Airways (GS) Tianjin Airlines (MF) Xiamen Full Page Chart Master 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 35 July 2013 Asian Airports On-­‐Ime Departure, Delay and CancellaIon Data, July 2013 Rank Airport 33 Beijing (PEK) Sample Size On-time Late (15-29 min) Very Late (30-44 min) Excessive (45+ min) Cancelled Diverted 23,286 17.83% 24.07% 16.54% 41.36% 6.54% 0.20% 19 Changsha (CSX) 5,660 36.23% 18.62% 11.16% 33.63% 1.98% 0.36% 27 Chengdu (CTU) 9,950 25.33% 23.43% 13.76% 37.25% 2.58% 0.23% 23 Chongqing (CKG) 8,193 31.01% 23.62% 12.35% 32.65% 1.77% 0.36% 24 Dalian (DLC) 4,466 30.63% 13.37% 8.88% 46.92% 8.76% 0.20% 11,522 88.52% 4.84% 2.46% 4.18% 1.83% 0.00% 6,074 90.25% 6.13% 1.87% 1.72% 0.33% 0.03% 14,355 18.47% 24.01% 13.79% 43.39% 2.78% 0.33% 16 Haikou (HAK) 3,299 38.43% 19.49% 10.29% 31.61% 2.18% 0.19% 35 Hangzhou (HGH) 7,856 15.18% 12.88% 10.92% 60.75% 3.93% 0.27% 13,185 58.85% 16.09% 7.59% 17.44% 1.40% 0.03% 4,756 82.64% 10.15% 3.23% 3.97% 0.55% 0.00% 11,185 36.61% 24.45% 10.64% 28.02% 3.70% 0.28% 2 Nagoya (NGO) 3,754 91.70% 4.51% 1.09% 2.64% 0.21% 0.05% 29 Nanking (NKG) 5,486 21.40% 13.13% 10.47% 54.56% 2.72% 0.43% 8 Okinawa (OKA) 4,294 86.03% 8.98% 2.30% 2.70% 0.63% 0.00% 1 Osaka (ITM) 6,097 96.06% 2.96% 0.59% 0.36% 0.21% 0.03% 7 Osaka (KIX) 4,923 87.03% 5.92% 2.93% 4.09% 0.22% 0.02% 21 Qingdao (TAO) 5,811 34.28% 16.95% 11.40% 37.16% 1.72% 0.21% 22 Sanya (SYX) 2,984 31.26% 18.81% 10.69% 38.93% 2.55% 0.31% 6,465 87.41% 8.09% 2.44% 2.05% 0.62% 0.00% 5,506 76.28% 17.85% 3.12% 2.74% 0.60% 0.00% 14 Seoul (ICN) 10,615 61.99% 19.09% 7.23% 11.66% 0.34% 0.02% 30 Shanghai (PVG) 13,620 20.89% 21.55% 14.14% 43.11% 3.24% 0.31% 34 Shanghai (SHA) 10,665 15.92% 19.16% 13.30% 51.23% 6.19% 0.38% 31 Shenzhen (SZX) 9,789 19.21% 20.22% 12.23% 47.98% 3.69% 0.36% 11 Singapore (SIN) 7,581 81.75% 10.21% 3.34% 4.69% 5.29% 0.00% 12 Taipei (TPE) 7,494 76.63% 10.88% 4.39% 8.10% 1.92% 0.00% 3 Tokyo (HND) 18,817 91.28% 6.11% 1.47% 1.13% 0.13% 0.01% 9 Tokyo (NRT) 8,648 84.90% 7.84% 2.58% 4.66% 0.54% 0.02% 20 Urumqi (URC) 6,223 34.28% 23.89% 11.83% 29.76% 2.31% 0.25% 17 Wuhan (WUH) 5,995 37.74% 17.06% 10.42% 34.54% 3.12% 0.24% 26 Xiamen (XMN) 6,847 25.45% 13.00% 10.13% 51.21% 2.80% 0.21% 10,467 27.89% 23.79% 12.71% 35.47% 2.55% 0.14% 5,077 24.92% 14.75% 11.12% 49.01% 2.93% 0.20% 290,945 48.62% 15.99% 8.77% 26.46% 2.60% 0.16% 5 Delhi (DEL) 4 Fukuoka (FUK) 32 Guangzhou (CAN) 15 Hong Kong (HKG) 10 Jeju (CJU) 18 Kunming (KMG) 6 Sapporo (CTS) 13 Seoul (GMP) 25 Xian (XIY) 28 Zhengzhou (CGO) Aggregate Copyright © 2013 FlightStats, Inc. 36 July 2013 Asian Airports On-­‐Ime Departures, July 2013 Beijing (PEK) 17.83% Changsha (CSX) 36.23% Chengdu (CTU) 25.33% Chongqing (CKG) 31.01% Dalian (DLC) 30.63% Delhi (DEL) 88.52% Fukuoka (FUK) Guangzhou (CAN) 90.25% 18.47% Haikou (HAK) Hangzhou (HGH) 38.43% 15.18% Hong Kong (HKG) Jeju (CJU) Kunming (KMG) 58.85% 82.64% Full Page Chart 36.61% Master Nagoya (NGO) 91.70% Nanking (NKG) 21.40% Okinawa (OKA) 86.03% Osaka (ITM) 96.06% Osaka (KIX) 87.03% Qingdao (TAO) 34.28% Sanya (SYX) 31.26% Sapporo (CTS) 87.41% Seoul (GMP) 76.28% Seoul (ICN) 61.99% Shanghai (PVG) Shanghai (SHA) 20.89% 15.92% Shenzhen (SZX) 19.21% Singapore (SIN) 81.75% Taipei (TPE) 76.63% Tokyo (HND) 91.28% Tokyo (NRT) 84.90% Urumqi (URC) 34.28% Wuhan (WUH) 37.74% Xiamen (XMN) 25.45% Xian (XIY) 27.89% Zhengzhou (CGO) 0.00% 24.92% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Copyright © 2013 FlightStats, Inc. 37 July 2013 Asian Airports DeparIng Flight CancellaIons, July 2013 Beijing (PEK) 6.54% Changsha (CSX) 1.98% Chengdu (CTU) 2.58% Chongqing (CKG) 1.77% Dalian (DLC) 8.76% Delhi (DEL) 1.83% Fukuoka (FUK) 0.33% Guangzhou (CAN) 2.78% Haikou (HAK) 2.18% Hangzhou (HGH) 3.93% Hong Kong (HKG) 1.40% Jeju (CJU) 0.55% Kunming (KMG) Nagoya (NGO) Full Page Chart 3.70% Master 0.21% Nanking (NKG) 2.72% Okinawa (OKA) 0.63% Osaka (ITM) 0.21% Osaka (KIX) 0.22% Qingdao (TAO) 1.72% Sanya (SYX) 2.55% Sapporo (CTS) 0.62% Seoul (GMP) 0.60% Seoul (ICN) 0.34% Shanghai (PVG) 3.24% Shanghai (SHA) 6.19% Shenzhen (SZX) 3.69% Singapore (SIN) 5.29% Taipei (TPE) Tokyo (HND) 1.92% 0.13% Tokyo (NRT) 0.54% Urumqi (URC) 2.31% Wuhan (WUH) 3.12% Xiamen (XMN) 2.80% Xian (XIY) 2.55% Zhengzhou (CGO) 0.00% 2.93% 1.00% 2.00% Copyright © 2013 FlightStats, Inc. 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 9.00% 10.00% 38 July 2013 Asian Airports On-­‐Ime and Delayed Departures, July 2013 Beijing (PEK) Changsha (CSX) Chengdu (CTU) Chongqing (CKG) Dalian (DLC) Delhi (DEL) Fukuoka (FUK) Guangzhou (CAN) Haikou (HAK) Hangzhou (HGH) Hong Kong (HKG) Jeju (CJU) Full Page Chart Master Kunming (KMG) Nagoya (NGO) Nanking (NKG) Okinawa (OKA) Osaka (ITM) Osaka (KIX) Qingdao (TAO) Sanya (SYX) Sapporo (CTS) Seoul (GMP) Seoul (ICN) Shanghai (PVG) Shanghai (SHA) Shenzhen (SZX) Singapore (SIN) Taipei (TPE) Tokyo (HND) Tokyo (NRT) Urumqi (URC) Wuhan (WUH) Xiamen (XMN) Xian (XIY) Zhengzhou (CGO) 0% On-­‐Time 10% 20% Late (15-­‐29 min) Copyright © 2013 FlightStats, Inc. 30% 40% 50% Very Late (30-­‐44 min) 60% 70% 80% Excessive (45+ min) 90% 100% Diverted 39 July 2013 Top 10 Lists Airline On-­‐Ime Arrival Performance by Region Major InternaIonal Airlines North American Airlines Rank Rank Airline On-­‐Time North American Airlines On-­‐Time 1 (GF) Gulf Air 93.04% 1 (HA) Hawaiian 94.06% 2 (VO) Tyrolean Airways 92.97% 2 (QX) Horizon 90.68% 3 (SA) South African 92.61% 3 (CP) Compass 85.96% 4 (AY) Finnair 89.77% 4 (AS) Alaska 84.06% 5 (JL) Japan Airlines 88.85% 5 (QK) Jazz 83.51% 6 (KL) KLM 88.74% 6 (3M) Silver 82.37% 7 (IB) Iberia 88.10% 7 (5D) Aeroméxico Connect 81.73% 8 (U2) EasyJet 88.07% 8 (PD) Porter 79.45% 9 (SV) Saudi Arabian 86.93% 9 (OO) SkyWest 78.66% 86.67% 10 (WN) Southwest 76.27% 10 (LH) Lufthansa European Airlines Rank European Airlines Asian Airlines On-­‐Time 1 (NT) Binter Canarias 100.00% 2 (TF) Malmo Aviation Rank Asian Airlines On-­‐Time 1 (3X) Japan Air Commuter 95.55% 93.42% 2 (XM1) J-Air 93.15% 3 (ZN) NAYSA 93.10% 3 (FD) Thai AirAsia 92.27% 4 (VO) Tyrolean Airways 92.97% 4 (BX) Air Busan 90.67% 5 (WA) KLM Cityhopper 91.92% 5 (EH) ANA Wings 90.06% 6 (CT) Air One CityLiner 91.83% 6 (HD) Hokkaido 89.42% 7 (K2) EuroLot 91.31% 7 (NU) Japan Transocean 89.25% 8 (DY) Norwegian Air Shuttle 90.77% 8 (JC) JAL Express 89.22% 9 (CL) Lufthansa Cityline 89.95% 9 (JL) Japan Airlines 88.85% 10 (CJ) BA CityFlyer Copyright © 2013 FlightStats, Inc. 89.94% 10 (6E) IndiGo 86.83% 40 July 2013 Top 10 Lists Airport On-­‐Ime Departure Performance by Regions Major InternaIonal Airports Rank Airport On-­‐Time North American Airports Rank Airport On-­‐Time 1 Tokyo (HND) 91.28% 1 Honolulu (HNL) 88.10% 2 Munich (MUC) 86.12% 2 Salt Lake City (SLC) 86.26% 3 Tokyo (NRT) 84.90% 3 Portland (PDX) 85.51% 4 Seattle (SEA) 83.63% 4 Vancouver (YVR) 85.37% 5 Amsterdam (AMS) 82.67% 5 Seattle (SEA) 83.63% 6 Minneapolis (MSP) 81.84% 6 Calgary (YYC) 82.03% 7 Singapore (SIN) 81.75% 7 Minneapolis (MSP) 81.84% 8 Frankfurt (FRA) 81.74% 8 San Diego (SAN) 81.52% 9 Phoenix (PHX) 80.99% 9 Phoenix (PHX) 80.99% 10 Sydney (SYD) 80.11% 10 Montreal (YUL) 80.30% European Airports Rank Airport Asian Airports On-­‐Time Rank Airport On-­‐Time 1 Munich (MUC) 86.12% 1 Osaka (ITM) 96.06% 2 Vienna (VIE) 86.12% 2 Nagoya (NGO) 91.70% 3 Oslo (OSL) 84.43% 3 Tokyo (HND) 91.28% 4 Prague (PRG) 84.15% 4 Fukuoka (FUK) 90.25% 5 Hamburg (HAM) 83.42% 5 Delhi (DEL) 88.52% 6 Amsterdam (AMS) 82.67% 6 Sapporo (CTS) 87.41% 7 Frankfurt (FRA) 81.74% 7 Osaka (KIX) 87.03% 8 Athens (ATH) 81.21% 8 Okinawa (OKA) 86.03% 9 Berlin (TXL) 80.25% 9 Tokyo (NRT) 84.90% 10 Istanbul (SAW) Copyright © 2013 FlightStats, Inc. 79.97% 10 Jeju (CJU) 82.64% 41 July 2013 Appendix DefiniIons of Delays The following terms are used to describe and categorize the magnitude of flight delays: § On-­‐>me – A flight is considered on-­‐Ime if it arrives or departs at the gate less than 15 minutes aqer the scheduled gate Ime. § Late – A flight is classified as late if it arrives or departs at the gate delayed from 15 to 29 minutes aqer scheduled gate Ime. § Very Late – Very late includes flights that arrive or depart at the gate from 30 to 44 minutes aqer the scheduled gate Ime. § Excessive – Excessive includes flights that arrive or depart at the gate 45 minutes or more aqer the scheduled gate Ime. Sample Size, CancellaIons, and Flight CompleIons § Sample Size – Sample size data is a count of the number of flights for which FlightStats was able to capture gate departure, arrival or cancellaIon data. § On-­‐>me & Delay Calcula>ons – The calculaIon of on-­‐Ime and delayed flight percentages include only those flights that were completed and for which FlightStats was able to collect final status (represented by Sample Size). Cancelled flights are not included in the delay calculaIons by subtracIng the number of cancellaIons from Sample Size before calculaIng on-­‐Ime percentage. § Cancella>on – For the purposes of calculaIng cancelaIon percentages the number of cancelled flights is divided by the Sample Size. Carrier SelecIon Criteria Carrier flight performance is assessed only for airlines where FlightStats can accurately determine the flight status gate data on a significant percentage of the scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80% coverage is needed to for a carrier to be included in the analysis with coverage oqen in the upper 90% range. Airport SelecIon Criteria Performance is assessed only for airports where FlightStats can accurately determine the outcome of a significant porIon of an airport's departures of scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80-­‐90% coverage is needed for an airport to be included in the analysis with coverage oqen in the upper 90% range. However, in Europe and Asia the coverage threshold was set lower to include a couple of key airports in the analysis. Copyright © 2013 FlightStats, Inc. 42