2013 Global Citizenship Report DEMONSTRATING COMMITMENT IN ACTION CHAIRMAN’S MESSAGE OUR COMMITMENT IN ACTION John Deere is setting financial records as we find new and better ways to serve those linked to the land. In the same way, we remain deeply committed to fulfilling our duties as a responsible corporate citizen to our neighboring communities and society at large. Deere is widely admired for its citizenship efforts. And our contributions to philanthropy, environmental sustainability, safety, and employee success made further advances in the past year. John Deere’s long-standing commitment to safeguarding the environment is reflected in our facilities, our products, and our employees worldwide. ENVIRONMENT Highlighting the importance of responsible stewardship, the company established an aggressive set of eco-efficiency goals to reduce the environmental impact of its products and operations. We also launched an awards program that recognizes extraordinary contributions to environmental performance. And we continued to introduce new products that lessen environmental impact. One example is the 644K Hybrid Wheel Loader, which reduces fuel use by as much as 25 percent compared with conventional models. As an extension of ongoing efforts to reduce our environmental footprint, the company has adopted aggressive 2018 Enterprise Eco-Efficiency Goals. PHILANTHROPY The John Deere Foundation continued efforts to alleviate hunger and advance education and community development through initiatives such as the BackPack program. BackPack provides weekend food to hungry school children. In addition to its annual support of the Red Cross, the foundation also aided disaster recovery efforts following Hurricane Sandy and matched employee relief contributions. Thousands of John Deere employees volunteered in their communities during the year as part of a “Celebrate Through Citizenship” initiative marking the company’s 175th anniversary. SAFETY Our rigorous approach to workplace health and safety continued to produce safety records that are among the best in the world. Many units have logged millions of work-hours without incurring lost-time injuries. Our products reflect the same concern for safety. As one example, our adaptive cab suspension available for some tractors anticipates and compensates for motion, giving better control. EMPLOYEE WELL-BEING Deere’s employee development and teamwork training methods are one reason the company is regularly recognized, as it was in 2012, as among the best places to work in various countries. In citizenship, as in everything we do, unshakable adherence to our core values of integrity, quality, commitment, and innovation continues to earn John Deere a place on annual lists of the most ethical and admired companies and most valuable brands. This report provides a few illustrations of our global citizenship approach. More information is available on our website (www.JohnDeere.com). Also there you’ll find our Global Reporting Initiative index. It reflects our support of the initiative as a framework for global sustainability reporting. On behalf of the John Deere team, Samuel R. Allen, Chairman and CEO COVER: John Deere Argentina employees planted trees in a park near their factory in Granadero Baigorria as part of the company’s 175th anniversary celebration. 2 ENVIRONMENT The goals do more than address environmental sustainability and responsible management of natural resources; they also support our efforts to grow and achieve our business objectives. 2018 Enterprise Eco-Efficiency Goals 15% Reduce energy consumption and greenhouse gas emissions by 15% per ton of production 15% Reduce water consumption by 15% per ton of production 75% Recycle 75% of total waste Use life cycle engineering to create products and services that meet customer needs and reduce their environmental impact ENGINEERING CENTER LENDS NATURE A HAND Maintaining a wetlands area is easy – just let it be. However, maintaining 80 acres of wetlands adjacent to an engineering, development, and testing facility requires balancing competing interests – something employees at John Deere’s Global Crop Harvesting Product Development Center (PDC) are committed to doing. To protect wetlands surrounding our Silvis, Illinois, facility while meeting the demands of increasingly complex and frequent equipment testing, employees developed a two-pronged approach. It involves education and facility design and management. All employees at the site are trained on the potential risks of operating near wetlands. Workers posted signs and painted and labeled storm drains as reminders to protect the wetlands. They also landscaped using native trees, grasses, and perennials. Employees redesigned and updated existing testing areas rather than build new ones. When the facility was expanded, PDC made sure the new building and parking projects affected only low-impact areas – not the neighboring wetlands. Results have been rewarding for both the company and environment: PDC expanded its testing capabilities while developing a wildlife refuge that hosts native populations of deer, turkeys, and ducks, as well as migrating waterfowl. 3 CELEBRATING THROUGH CITIZENSHIP Last year, to honor our 175th anniversary, John Deere challenged employees to “Celebrate Through Citizenship” by demonstrating their commitment to social responsibility. Many units chose projects promoting sustainability and environmental awareness. At seven John Deere facilities in Mexico, we helped collect e-waste – electronic items whose hazardous components require separate disposal – as part of a campaign to encourage more environmentally conscious disposal habits. PUNE EXCEEDS AMBITIOUS ENVIRONMENTAL GOALS John Deere Pune Works in Maharashtra, India, has grown rapidly. So have its demands on the environment. As tractor output more than doubled in recent years, the facility’s sprawling paint shop consumed more energy, water, and liquefied propane gas (LPG). More hazardous waste was produced as well. So a group of employees and managers set out to reduce the paint shop’s environmental impact. Their goal was to shrink energy, including liquefied propane gas, and water requirements, as well as hazardous waste generation, by 5 percent in each category. The Pune team saw many opportunities to save energy by optimizing equipment ratings and reducing or eliminating idle running time. They also shortened equipment cycle time and, in another case, saved some 5,000 liters of water daily by installing a sensor on a sprayer line. Redesigning one process reduced LPG use on a paint hanger line by 3 kilograms per tractor and increased productivity by 70 percent. Nearly 700 employees from our John Deere Brazil facility in Catalão planted 4,000 saplings. John Deere Argentina employees planted a tree for every year we’ve been in business to help landscape a new park adjoining the Rosario-Victoria Bridge. And in Mexico, employees planted 175 trees in public parks in Monterrey while workers from our Torreon facility delivered 1,500 trees to be planted locally. These and dozens of other volunteer activities reflect our employees’ personal commitment to citizenship and the environment. The team cut hazardous waste production by replacing conventional liquid paint with powder coating. The switch more than doubled paint efficiency and eliminated volatile organic compounds. Results far exceeded the original goals. Annual energy and water consumption per tractor was reduced by more than 20 percent. Paint sludge produced per tractor declined by a similar amount. 64.6 2010 69.2 72.5 2011 2012 Total Waste 2.9 3.1 Kilograms per metric ton of production 2010 2011 2012 Hazardous Waste 0.54 0.53 0.49 Kilograms per metric ton of production Indirect Emissions Direct Emissions 2010 2011 2012 Greenhouse Gas Emissions Metric tons of CO2-equivalent per metric ton of production Total waste, hazardous waste, and water charts are for the fiscal year. Greenhouse gas emissions data is for the calendar year. As necessary, previously reported data has been restated due to acquisitions, d ivestitures, and improved accuracy. 4 2.5 11.4 9.0 9.0 2010 2011 2012 Total Water Consumption Cubic meters per metric ton of production Working through local John Deere dealers, we donated six Gator TM utility vehicles to assist in search and recovery efforts and to support warehouse operations in the aftermath of Hurricane Sandy. PHILANTHROPY John Deere’s proud legacy of philanthropy continued in 2012, with the company and the John Deere Foundation contributing more than $24.4 million to support citizenship initiatives around the globe. Guided by our focus areas of solving world hunger, empowering others through education, and developing our communities, we invest with purpose to achieve sustainable, measurable outcomes. Simply put, we want to make a positive difference in John Deere communities around the world through both philanthropy and employee volunteerism. IMPROVING LIVES IN RURAL INDIA Tackling the most pressing challenges of poverty at their very core is the idea behind the John Deere Foundation’s JIVA (Joint Initiative for Village Advancement) project in the state of Rajasthan, India. The project addresses the life-changing issues of food and income security, education, and infrastructure in three rural villages. A community needs assessment conducted last fall by the John Deere Foundation and a partner agency served to build rapport, collapse barriers, and open up dialogue with stakeholders, including farmers, teachers, health care workers, and agriculture officers. JIVA is now in the program development phase, addressing critical needs such as agricultural practices, better access to quality education, and improved sanitation. It’s hoped the lessons and success of this pilot project can be replicated in other parts of the world. PREPARING FOR DISASTER No one knows when or where disaster will strike. That’s why we support the American Red Cross and International Red Cross, organizations that mobilize disaster services quickly, efficiently, and effectively. As a member of the American Red Cross Annual Disaster Giving Program, the John Deere Foundation contributes more than $500,000 annually for disaster preparedness in the U.S. and around the world. When Hurricane Sandy ravaged nine U.S. states in October 2012, we donated an additional $150,000 to the Red Cross, including employee matching gifts. John Deere Foundation 2012 Contributions Community Development Solutions for World Hunger Education Disaster Relief 15% 24% 5% 56% “John Deere has always been generous with the Red Cross. The people really appreciate it.” – John Deere retiree and Red Cross volunteer Pat D’Alessandro The John Deere Foundation is partnering with CDC Development Solutions to improve three rural Indian villages. 5 JOHN DEERE INSPIRE SUPPORTS STEM LITERACY AROUND WORLD Being competitive in a technology- and innovation-driven global economy is increasingly dependent on having a high quality, diverse workforce with strong STEM (Science, Technology, Engineering, and Math) skills. With some 40 percent of Deere’s salaried employees working in STEM-related positions, we know the importance of preparing students for 21st century learning and jobs. Introduced in 2012, the John Deere Inspire global initiative connects employee volunteers with school-aged children, sparking their interest in STEM professions through hands-on experiences. Working primarily through strategic partners FIRST (For Inspiration and Recognition of Science and Technology) and Project Lead the Way, our volunteers mentored robotic teams, judged international LEGO championships, and hosted summer externship assignments for STEM-related teachers. In all, some 300 employees volunteered 15,000 hours over the past year to inspire the next generation of innovators. SUPPORTING EDUCATION IN RURAL CHINA John Deere Harbin (China) Works employees are demonstrating their commitment to those linked to the land by volunteering at a nearby elementary school, many of whose students come from farm families. Employees first visited Gongnong Elementary School in 2012 to deliver 200 books donated by factory staff, 30 backpacks, and other supplies. Today, employees continue to volunteer at the school, mentoring students in math, science, and English-language lessons. In 2012, the John Deere Foundation granted $211,882 in employee matching gifts. 6 John Deere employees last year recorded more than VOLUNTEERISM 40,000 Hours of volunteer service. Being a responsible corporate citizen is as much about donating time, talent, and passion as donating money. Employees have enthusiastically embraced our company’s newly launched volunteerism initiative, recording more than 40,000 hours of volunteer service in 2012, all while improving the condition of our communities. To further encourage employees to volunteer and track their volunteer hours, the John Deere Foundation launched a Dollars for Doers program in 2012. Under the program, employees may earn a $1,000 grant for an approved charity at which they have volunteered 40 or more hours in a year. “What a terrific program and encouragement for your employees to be active in their communities. This Dollars for Doers support will help us continue our efforts …in our community and beyond.” – Susan Corrado Farley Center for Peace, Justice and Sustainability Verona, Wisconsin April Talbot and Meals from the Heartland Executive Director Dave Bradley take a break from packaging meals. FIGHTING HUNGER FROM THE HEARTLAND April Talbot’s 11 years of project management experience at John Deere Financial in Johnston, Iowa, serve her well in her volunteer work at Meals from the Heartland (MftH). The locally-based organization packages meals of rice, soy protein, dried vegetables, vitamins, and minerals for distribution to hungry people around the world. As a board member, April takes pride knowing that MftH has packaged more than 22 million meals since its inception in 2008. She puts her passion and job skills into action by organizing and managing MftH’s Annual Hunger Fight each summer. The week-long event brings together 15,000 volunteers, including many of her colleagues, to produce five million meals. “I have met so many amazing people through volunteering – it’s a great networking tool,” April says. “Not only can I apply my knowledge from work to this project, I’ve used the skills learned while volunteering to be a better leader in my company.” 7 SAFETY Providing a safe and healthy work environment is a part of responsible corporate citizenship. Deere’s commitment to safety resulted in further improvement in 2012 to an already exemplary safety record. The rate of injuries causing time away from work reached a record low, and more than half of our locations did not report a single lost-time incident. Lost-Time Injury Frequency Rate Lost-Time Injury Severity Rate Injuries per 200,000 hours worked Days lost per 200,000 hours worked 0.26 6.94 2010* 0.19 2011 0.14 2012 2010* 3.99 2011 *2010 metrics include 20 new reporting sites. 8 2.40 2012 NEW EMPLOYEES GET THE MESSAGE: WORK SAFELY, GO HOME HEALTHY John Deere has long been a leader in workplace safety and works hard to instill a strong safety culture. While this holds true for every facility, it’s especially important at new John Deere and joint-venture factories. At Leyland Deere, a newly-built construction-equipment factory in Gummidipoondi, India, instructing employees in company safety practices starts before they’re even hired. Prior to getting a job offer, prospective employees complete several weeks of safety training. Once hired, they receive personal protective equipment and extensive training on its proper use. Safety issues are discussed at daily production meetings and safety-related messages appear throughout the factory. Workplace safety is everyone’s business, and we’re committed to a culture in which each employee’s health and welfare is a top priority. 69 119 of Deere locations went without a lost-time injury during FY 2012. 39 By the end of FY 2012 Deere locations had exceeded 1,000,000 HOURS without a lost-time injury. SMALL SITES POST BIG SAFETY NUMBERS Operating 10 or more consecutive years without a lost-time injury is impressive. But it’s not surprising in a company like John Deere that places such a high priority on workplace safety. This elite group of facilities shares a common focus on safety day-in and day-out through effective programs and processes, employee engagement, and management commitment. John Deere Fabriek Horst B.V., Netherlands, hasn’t recorded a lost-time injury in nearly 11 years. Longest-Running Facilities without Lost-Time Injury John Deere Cylinder Group September 1995 Moline, IL Regional Distribution Center Monterrey, Mexico August 2000 Regional Distribution Center Lathrop, CA October 2001 John Deere Fabriek Horst B.V. Horst, Netherlands August 2002 John Deere Cary Cary, NC June 2003 Many of these facilities have small workforces, so none is likely to match Dubuque (Iowa) Works’ record of 16 million hours without a lost-time injury. Their commitment to safety, however, is every bit as uncompromising. Topping the list of longest-running facilities without a lost-time injury is John Deere Cylinder Group, Moline, Illinois, where the last recorded lost-time injury was in September 1995. Now that’s impressive! 9 EMPLOYEE WELL-BEING Nothing gives John Deere a greater long-term competitive advantage than fully engaged employees. Our success begins with building a dynamic, inclusive business in which employee contributions are recognized, respected, and rewarded. John Deere has many practices and programs in place that support and strengthen our valued human resources. WORK-LIFE MANAGEMENT Building strong John Deere teams requires recognizing the need for flexible work arrangements. Thus we support work-life management by offering flexible schedules, telecommuting, and part-time work options. In 2012, we added to the long list of places where employees can work from home with their supervisor’s approval. Among the countries in which Deere now offers flexible work arrangements are the U.S., Canada, China, India, Ireland, Luxembourg, and the United Kingdom. Flexible schedules, along with employee well-being programs available in many countries around the world, are ways we support the whole employee, rather than focusing just on time spent at work. This boosts employee engagement and contributes to the company’s business performance. EMPLOYEE RESOURCE GROUPS To build a sense of rapport, teamwork, and understanding in its workforce, John Deere supports a wide range of employee resource groups at facilities around the world – and that network continues to expand. Among 40 such groups, one of the fastest-growing is WomenREACH (Relating, Enriching, Achieving, Challenging, and Helping). It aims to help women build professional relationships. Other resource groups bring together new and experienced employees, those from multicultural backgrounds, parents and caregivers, and the LGBT (Lesbian, Gay, Bisexual, Transgender) community. John Deere added a new Teleworkers Unlimited group in 2012. 10 MANAGING STRESS After surveying a random sample of 2,000 John Deere employees around the world about workplace stress, the company created a video series in 2012 to address the issue. In the videos, leaders recognized for positive employee-engagement behavior talk about how they manage stress in their own lives and help their employees do so as well. “We hope to model good manageremployee relations for newer managers while at the same time inspiring all employees to take care of themselves,” says Gail Henderson, manager, work-life benefits planning and programming. HEALTHY FOOD OPTIONS Eating healthy at John Deere is now an easy choice, thanks to new global guidelines for food suppliers announced in 2012. The guidelines require suppliers to furnish more healthy food options in employee cafeterias, vending machines, and catering services. HIGHLY ALIGNED TEAMWORK Employees aligned in a common purpose are a powerful force. But aligning nearly 67,000 employees in locations around the world can prove challenging. To help those of all backgrounds work together productively, we offer specialized training at Deere sites throughout the world. In 2012, the company expanded its efforts to train each employee in the importance of working inclusively and building inclusive teams. Courses teach employees how to manage differences through a better understanding of themselves and others. “I’ve just always liked working here. I feel fortunate. It’s a great company.” – 50-year employee Tom Sparrow Cylinder Works, Moline, IL This results in a workplace that values diversity and inclusion, both of which are essential qualities for aligned, highperformance teamwork. 11 2012 AWARDS –– World’s Most Admired Companies, Fortune magazine –– America’s Most Reputable Companies, Reputation Institute and Forbes.com –– World’s Most Ethical Companies, Ethisphere Institute –– Most Honored Company, Institutional Investor magazine –– Best Global Brands, Interbrand consulting firm –– Corporate Board Award, Kellogg School of Management, Northwestern University –– 100 Best Places to Work in Brazil, Great Place to Work Institute –– Best Employers in Argentina, Apertura business journal –– Great Place to Work in Mexico, Great Place to Work Institute and Gestión magazine –– Best Employer, Guanghua School of Management, Peking University –– Top 100 Employers Among German Engineering Students, WirtschaftsWoche magazine –– Most Innovative Users of Business Technology, InformationWeek magazine Deere & Company One John Deere Place Moline, Illinois 61265 (309) 765-8000 www.JohnDeere.com GCRAN Litho in U.S.A. (13-05)