Connect Newsletter Winter 2014 It’s Time For City Council To Get Serious About Cost Control Inside this Issue Workforce Development a Key Priority ......2 2014 A New Year ..................................4 Move Forward into 2014 with SHIFT ....5 Message from the President Status Card Use ..................................7 State of the City Address ....................9 Charla Robinson The new Chamber website ..............10 After Business Networking ................12 Member Discounts ............................12 2014 AGM & Chair’s Dinner Thursday, Thursday, January January 30th 30th Best Best Western Western PLUS PLUS Nor’Wester Nor’Wester Hotel Hotel && Conference Conference Centre Centre Page 7 I t is budget time at City Hall. Your Chamber of Commerce will be making a deputation to Mayor and Council to express the concerns of business regarding expenses and taxes. We have recently released a report, prepared by Lakehead University’s Small Business Consulting Services, which utilizes information from the city’s financial statements and the BMA Management Consulting Inc. Municipal Study 2012 to analyze the state of the city’s finances and forecast property taxes for the next four years. The report predicts that property taxes will reach alarming levels if municipal spending continues to increase at the current rate. Thunder Bay’s property tax rates are above average in all categories and among the highest in the province. This is especially true in the multiresidential and industrial tax category where tax rates are the highest among comparative cities and significantly above both the Ontario and Northern Ontario averages. Increases in current value assessment that will be implemented over the next four years will further impact taxes across all tax rate categories. The report evaluates Thunder Bay against 8 other comparative cities (Kingston, Windsor, Hamilton, Sudbury, Timmins, North Bay, Kenora, and Sault Ste Marie) to assess overall financial performance across a broad range of metrics. Thunder Bay ranks ninth (last) out of the nine cities in the aggregate analysis. The need for cost control is very clear. Despite a slight decrease in community population, total operating expenses have increased by an aver- age of 3.8% per year over the 11-year period from 2002 to 2012, rising from $346 million to approximately $505 million and general government costs have nearly doubled over the same period. In addition, Thunder Bay’s costs are higher in 20 of 27 expense categories. The analysis also outlines where the City of Thunder Bay is over-performing in relation to the comparator cities. These areas provide examples that should be emulated across the organization to improve efficiencies. What does all this information mean to you, your home, and your business? The report shows that unless Council takes immediate serious action to cut costs, residential taxes will continue to rise by nearly 8% each year. A homeowner whose property taxes were $2,646 in 2013 will pay $3,587 by 2017. Commercial taxes will also increase by over 5% per year and industrial taxes will go up by over 8.5% per year. It is not just the Chamber that is calling on City Council to be efficient; the City’s own strategic plan outlines as an objective that “Thunder Bay will be recognized as a best-run city.” That objective is further defined by numerous strategic directions including: “11.2 Achieve and sustain a healthy financial position for the City of Thunder Bay”; and, “11.3 Thunder Bay will be recognized as a centre of excellence in service and operational management and delivering services in a fiscally responsible manner”. Despite publicly declaring these goals in June 2011, numerous cost-cutting recommendations by City administration have not been implemented by Council in favour of retaining the status quo. Much has been said about a coming economic boom in mining. In order to maximize the benefits from any new economic activity, our community must be competitive with other locations to entice businesses and their employees to locate here. This will require City Council to make tough decisions to ensure that Thunder Bay is cost competitive. Steps should be taken in this budget cycle to reduce non-core business activities, streamline operations, and become a more efficient organization. Your Chamber is ready and willing to assist in this essential repositioning for Thunder Bay’s future. The consequences of remaining on the current path are clear; uncorrected, it will continue to make Thunder Bay one of the most expensive places in Ontario for residents to live, work, play and raise families. To see full report go to www.tbchamber.ca 2 Thunder Bay Chamber of Commerce Newsletter Winter 2014 Workforce Development a Key Priority for 2014 2014 Board of Directors Mission Statement "To serve the membership by providing leadership and influencing effective change for a healthy business environment.” Message from the 2014 Chair of the Board ULI WALTHER 2014 Chair of the Board GRK Fasteners ED SCHMIDTKE Immediate Past Chair of the Board Thunder Bay International Airports Authority Uli Walther JEFFREY BUSNIUK Grant Thornton LLP BARB COURTE-ELINESKY Northstar Drilling DR. BAHRAM DADGOSTAR Faculty of Business Administration, Lakehead University CLAUDE GINGRAS Bombardier TIM HENEY Thunder Bay Port Authority TIMO HIIBACK Tbaytel PETER KIBZEY Resolute Forest Products IRENE KOZLOWSKI Sencia Canada Inc. MARK MIKULASIK Weiler, Maloney, Nelson DIANNE MILLER Forest Ecosystem Science Co-operative Inc. JOE MOSES RBC Royal Bank JANET NORTHAN Thunder Bay Regional Research Institute MILOSZ SKOWRONSKI Imaginarium Video Production Studio JIM STADEY Eat Local: Pizza & Pastry Your Chamber Staff Charla Robinson President Phone: 624-2620 Hanna Pattyson Administrative Assistant Phone: 624-2626 Nancy Milani, CEM, CMP Show & Event Manager Phone: 624-2621 Mary Ann Agostino Financial Coordinator Phone: 624-2622 Kayla Donaldson Show & Event Coordinator Phone: 624-2629 Tony Muzzin Membership Recruitment & Development Phone: 624-2624 Josh Tinkler-Josephi Policy and Communications Coordinator Phone: 624-2625 I am very pleased to serve as the 2014 Chair of the Board for the Chamber of Commerce. I have been active in the Chamber for almost 20 years on the Education and Quality Management Committees and have served on the Board of Directors for the past 7 years. My role as President & General Manager of GRK Fasteners/GRK Canada Ltd has provided me the opportunity to connect with construction and industrial sector leaders from around the globe and to understand the importance of skilled labour to both the local and global economies. A key area of focus during my term will be the development of our workforce to meet the needs of a growing and vibrant economy. The 2014-15 Local Labour Market Plan released by the North Superior Workforce Planning Board shows us that the workforce in Thunder Bay District is changing. The number of employers has risen by 4.43 percent indicating that over 330 businesses have opened since 2012. In addition, the number of owner-operator businesses has grown by 6.9 percent with over 200 entrepreneurs starting a business in the area. This growth in entrepreneurship reflects positively on the work of the PARO Centre for Women’s Enterprise, Thunder Bay CEDC’s Entrepreneur Centre, and the Northwestern Ontario Innovation Centre who provide assistance to business start-ups as well as the financial support delivered by FedNor and the Northern Ontario Heritage Fund. The Local Labour Market Plan also highlights the significant growth of construction, specialty trade contractors, and professional, scientific and technical services as well as real estate and health care services employers. Thunder Bay is not unique in these growth sectors as the demand for skilled workers across the country continues to rise. The Canadian Chamber of Commerce has identified the shortage of skilled labour as the leading economic issue facing the country, and it will be for years to come. Two major trends are creating skills shortages. The first is the aging of the population and the departure of baby boomers from the workforce. The Conference Board of Canada’s long-term economic outlook projects that by 2025, one in five Canadians will be 65 or older. The second trend is that jobs are becoming increasingly specialized, which in turn demands more educated and skilled workers. The evidence is clear that the rising shortfall of skilled workers and the growing mismatch between the skills required and those available has evolved into a skills crisis affecting the Canadian economy. The Canadian Construction Association has also been monitoring the future supply of skilled trades. Two conditions exist as fewer people are entering the skilled trades as a career and the present workforce is aging – inevitably, we will end up with fewer skilled trades unless steps are taken now to address the challenge. Construction Associations across the country have established ”Youth Employment Programs” and ”Try a Trade Programs” in an effort to promote Construction and Skilled trades as a career of choice. These programs exist in the larger centers for now. The Construction Association of Thunder Bay continues to work with our college and construction related firms to convince local students to select construction as a career of choice. Many specialty trades require training and apprenticeships from 1 to 5 years. This does not make for a quick and easy fix to a possible skilled trades shortage. It is time in the Northwest for all parties to work together to address the problem. As Chair of the Board, I look forward to working with the North Superior Workforce Planning Board, the Construction Association of Thunder Bay, local school boards, and Confederation College to find solutions to address the projected skilled trades shortage. YES Employment Services Bringing workers and employers together since 1981 Gain access to experienced, qualified workers. Tap into our client base and save time and money Employment Supports Include: Contact Us & Location: Job matching and placement incentives for eligible candidates. jd@yesjobsnow.com Phone 807 624-1972 Fax 807 622-5649 Job posting services: Call 624-1972 or submit Online from our website: www.yesjobsnow.com YES Employment Services 1116 Waterford Street Thunder Bay, ON P7B 5R1 Newsletter Winter 2014 Thunder Bay Chamber of Commerce 3 10th Annual February 21 - 23, 2014 The Sportsdome - Thunder Bay, ON “Each year we generate quality leads and it’s a great start to our selling season.” Reserve your booth space now for Lifefest 2014 at The Sportsdome April 25-26th Lifefest is a two day expo health, wellness, fitness, To register your booth designed to entertain, inform nutrition and green living. tbchamber.ca/lifefestexhibit and improve the lifestyle Showcase your business nancy@tbchamber.ca of those in our community. in The Health Hut, Lifestyle 807.624.2621 Appealing to young and Lane, Family Fair, Pet Park old – it will be the largest or Artisan’s Alley. showcase of lifestyle, Don’t miss out! !KJ(AHHAN/A?NA=PEKJ4KNH@ 97% of exhibitors met their objective for attending SANAO=PEOłA@SEPDODKSR=HQA=J@PN=Bł? /AOQHPO>=OA@KJOQNRAU Sells out every year! www.tbchamber.ca/outdoorexhibit (807) 624-2621 | nancy@tbchamber.ca Sunday, November 2, 2014 11:30 - 4:30 Valhalla Inn Sells out early every year. Now booking for 2014, reserve your space today! tbchamber.ca/weddingexhibit (807) 624-2629 | kayla@tbchamber.ca 4 Thunder Bay Chamber of Commerce Newsletter Winter 2014 2014 A New Year… Jerry N. Gothard CFP,CLU,ChFC Capital Financial Group A nother year has come and gone. Many of us have had times over the holidays to reminisce over how our year has gone. Whether it was reviewing our accomplishments, being thankful for our new found health or remembering those that we have lost. The holidays are also about new beginnings and setting goals. Whether it is goals we are setting for our families or our businesses, employment goals, or travel. It is also always a good time of year to review health and dental benefit coverage’s as well. Planning to Travel to get out of the cold? How much would medical care cost you if you or your family became injured or ill during your trip outside Canada? How expensive would it be if you needed to cancel your trip or come home early? How would you pay for these unexpected expenses? Buying travel health insurance before you take a trip is one of the best ways to guard your health and financial wellbeing. But did you know that if you have group health insurance, you may not have to buy emergency medical coverage? Some group insurance plans, the Chambers of Commerce Group Insurance Plan® for example, provide a wide range of travel benefits to insured employees and their family members. Under Chambers Plan, all Health benefit options include travel coverage, which covers the cost of emergency treatment not covered by your provincial plan away from home, from hospital rooms to physician charges to prescription drugs. It also covers the cost of air fare changes, the return of an insured’s vehicle, chaperoning minors who must return home alone, and a bedside visit by a family member if the injured individual was travelling alone. The Plan also includes 24-hour telephone support to assist insured’s in finding medical help abroad as well as translation services in all major languages. Before you take your next trip, check your group policy for travel coverage. Have you submitted all of your health and dental receipt for reimbursement for 2013? Many benefit providers have a maximum time frame of one year. If you do not submit your health and dental receipts prior to the 12 month deadline your insurance carrier may not allow you to submit your benefits for reimbursement therefore they may not reimburse your personal expenses. Have you submitted you current salary levels to your benefits provider to ensure your employees short and long term disability and life insurance benefits are current and up to date? Many employer groups forget to update their employees current wages and leave their employees at risk of having a reduced income at time of claim and their corporation at risk of liability for not submitting current salary levels. Finally, have you made your RRSP contribution? If you would like to review your existing benefit coverage’s, please call Capital Financial Services 807-624-1425 your Thunder Bay Chambers Plan advisor for more details about Chambers Plan insurance coverage’s. We at Capital Financial Services would like to wish each and every one a Happy and Healthy New Year!!! Post-Secondary Entrepreneurial Spirit Award $500.00 Application Details 1. All applicants must be a student enrolled full time in a program at a postsecondary institution in Thunder Bay and entering their graduating year. 2. Applications for the award should be submitted to the Thunder Bay Chamber of Commerce by January 31st of each calendar year. Applications are available from the Thunder Bay Chamber of Commerce web site or office. 3. Submissions must include the following: Cover Letter Completed application form Current transcript from a post-secondary institution in Thunder Bay Letters of reference from academic and non-academic sources 4. Financial need is not a consideration. 5. Applicant’s information will be held in the strictest confidence. The names of the winners will be posted in appropriate Chamber of Commerce media. 6. Completed applications can be forwarded by mail or e-mail to the following address: Thunder Bay Chamber of Commerce 200 S. Syndicate Avenue, Suite 102 Thunder Bay, ON P7E 1C9 Email: chamber@tbchamber.ca For applications or additional information, please call the Chamber office at (807) 624-2626 or visit the Chamber website – www.tbchamber.ca under Links & Resources. Newsletter Winter 2014 Thunder Bay Chamber of Commerce 5 Move Forward into 2014 with SHIFT T his year SHIFT: Thunder Bay's Young Professionals Network, has found its stride as the leading organization representing the voice of young minded professionals in Thunder Bay. We have begun to mature as an organization and have continued to fill a niche in Thunder Bay that had previously been lacking, which is a home or network for Young Professionals. We have taken steps to act as their voice, provide them the opportunity to experience different SHIFT in 2013 – A Message from our President Nathan Lawrence aspects of our community that they might not otherwise be able to, and give them the opportunity to learn from each 2nd Bi-Annual Northwestern Ontario Visionary Awards Gala SHIFT: Thunder Bay's Young Professionals Network, The Thunder Bay Chamber of Commerce and the Northwestern Ontario Chambers of Commerce will be celebrating the successes of 72 individuals, under the age of 40, at the 2nd Bi-Annual NOVA Awards Gala on January 18th, 2014 at Valhalla Inn The Top 20 under 40 will receive a prestigious NOVA award in honour of their outstanding leadership, community involvement, personal and professional achievements and more. Please join us in celebrating Northwestern Ontario’s bright young stars at this formal awards ceremony and dinner, with a Winter Wonderland After Party to commence post event. Tickets are $80 and available at www.shiftnetwork.ca or call 807.624.2628 for more information. Start networking and gain new social & business contacts while engaging in value added monthly events! Visit w w w . s h i f t n e t w o r k . c a and keep up to date on SHIFT’s 2014 Calendar of Events. Contact info@shiftnetwork.ca or (807) 624.2628 for more information. Join us on Facebook and become a SHIFTer! other and other leaders in our community. Thunder Bay might be a smaller community, distant from the larger communities of southern Ontario, but that has not stopped our city from being a leader in our province on a number of fronts. We are home to Canada's newest law school, Confederation College; which is working hard on expanding their campus infrastructure, we have a world-class hospital & medical research institute, and the Thunder Bay Chamber of Commerce has one of the strongest business memberships in the province. As a community, we’re not afraid to punch above our "weight class". For the past 5 years SHIFT (formerly YPN) has gone above and beyond in its own way. It has become a recognized example across the Province about how young professionals can come together with a common voice and engage their network of peers to represent their vision for their community and to take ownership of its overall success. I have had the opportunity to be a part of the SHIFT momentum for the past 4 years. Each year we have seen tremendous support from our members, the community of Thunder Bay and our sponsors. Without their help, time and resources, SHIFT wouldn't be what it is today. 2013 has been an incredible year for SHIFT. We hosted 13 Events – all designed to engage the community's young professionals, our members, with the opportunity to experience different aspects of Thunder Bay. At each of the events, members build new connections, learn from the experiences of our community and business leaders, had their voices heard, and volunteered their time to support some incredible community organizations and charities. In addition to our events, SHIFT has taken great steps this past year to be actively engaged in community discussions that will affect our members and their quality of life for years to come. SHIFTs Board of Directors has expanded to meet the needs of our growing organization and to ensure that we continue to focus on the five pillars of SHIFT: community, business, personal and professional development, environment and networking. Now that 2013 has come to a close, SHIFT is ramping up for the 2014 Northwestern Ontario Visionary Awards – the kickoff to the New Year. This biannual event recognizes the exceptional professionalism, community efforts, talents and community leadership of young professionals from across the region. On January 18th 2014, SHIFT Thunder Bay will celebrate the 72 nominees and award the Top 20 Young Professionals, Under 40, for their contributions to the region and their communities. The young professionals in our communities are going to be the leaders, organizational managers and business owners of tomorrow, so it’s important that we, as a community, take steps to provide them with the opportunities to thrive. The Northwestern Ontario Visionary Award winners are examples of how young professionals can be amazing successes in our communities, and it’s important that we celebrate these successes. It will become increasingly important for the community as a whole to help develop, engage and support the up and coming leaders of Thunder Bay's businesses, organizations and city council. As SHIFT continues its work over the years to come, we look forward to being actively involved in the discussions around the future of our community. We have a lot of great things happening in Thunder Bay right now, but without tough choices, hard work and community engagement, those opportunities can fizzle if not acted upon. As the voice of young professionals, we challenge our community leaders to actively listen and discuss the direction of the community with all age demographics. Young professionals and the youth of Thunder Bay are the new and future taxpayers in our communities. Their desire to call Thunder Bay their home for the long haul is something that all community and business leaders need to take note of when making decisions that affect our community. With great ideas, community engagement, smart investments by both business and the city, and strong efforts to build a sustainable and equitable community, our organization looks forward to playing a central role in helping Thunder Bay to be a connected, strong, healthy and vibrant community. HRPA’S EMPLOYMENT STANDARDS ACT CONVICTIONS SCOREBOARD CONVICTIONS HRPA MEMBERS 2010 2011 2012 177 424 424 1015 0 0 0 Total 0 Sometimes being shut out is a good thing. Between January 1, 2010 and December 31, 2012, a total of 1,015 companies and individuals were convicted under the Ontario Ministry of Labour’s Employment Standards Act, incurring big fines and public shaming on the ministry website. Of all individuals named in these cases, none were HRPA members. HRPA regulates the professional practice of its members who agree to abide by its Rules of Professional Conduct. For more information on how HRPA-member HR professionals can help you reduce your workplace legal and compliance risks, please visit www.hrpa.ca/ESATBay. HR Information Service is a service of the Human Resources Professionals Association (HRPA)—Canada’s HR thought leader with more than 20,000 members in 28 chapters across Ontario. HRPA connects its membership to an unmatched range of HR information resources, events, professional development and networking opportunities and annually hosts Canada’s largest HR conference. In Ontario, HRPA issues the Certified Human Resources Professional (CHRP) designation, the national standard for excellence in human resources management and the Senior Human Resources Professional (SHRP) designation, reserved for high-impact HR leaders. www.hrpa.ca Newsletter Winter 2014 Thunder Bay Chamber of Commerce 7 2014 AGM & Chair’s Dinner Thursday, January 30th Best Western PLUS Nor’Wester Hotel & Conference Centre Keynote Speaker The Honourable Bob Rae “The Challenges and Opportunities ahead for Canada” To view Mr. Rae’s full bio visit www.tbchamber.ca/agm Rates Chamber Member $65 +HST General Admission $80 +HST Tables of 8 are available Presented by: Agenda 5:00 pm Annual General Meeting (Amethyst room) 5:30 pm Symposium (Kaministiquia room) 6:00 pm Chair’s Dinner & Keynote Speaker Supported by: Online Registration www.tbchamber.ca/agm No cancellations one week prior to the event, name changes only. Payment must be received with registration. Please notify of any special dietary requirements. HST# R108108291. For more information call (807) 624-2626. Business encouraged to make status card use a positive experience for aboriginal customers Need integrated solutions for your local challenges? Just ask Golder. For over 50 years, Golder Associates has been providing integrated consulting, design and construction solutions to private and public sector clients throughout Northern Ontario and around the world. With over 180 offices globally, including our newest location in Thunder Bay, Golder provides project stakeholders with the information to tackle challenges at every stage of their projects. Engineering Earth’s Development, Preserving Earth’s Integrity. Thunder Bay +1 807 333-0210 www.golder.com The Thunder Bay Chamber of Commerce is distributing decals that present a positive message for customers who use Status Cards. The Chamber’s Aboriginal Opportunities Committee has prepared a “Status Cards Welcome” decal for display by businesses across the city. “The Aboriginal community makes a significant contribution to the Thunder Bay economy.” says Joe Moses, Chair of the Chamber’s Aboriginal Opportunities Committee. “It is important to ensure that Aboriginal customers recognize local businesses as an accepting and inclusive place to make their purchases. By displaying this decal, the business is showing Aboriginal customers that their patronage is appreciated and that staff has been trained in proper handling of status card transactions.” A recent study by Thunder Bay Ventures estimates that the contribution of the Aboriginal workforce to Thunder Bay’s GDP is in the range of $254.38 million to $383.33 million per year. “Status Cards Welcome” decals are available for pick up from the Chamber office. SAVING energy makes sense —business sense. www.tbhydro.saveonenergy.ca Newsletter Winter 2014 Thunder Bay Chamber of Commerce 9 State of the City Address with Mayor Keith Hobbs The DaVinci Centre Wednesday, February 5th, 2014 Go to tbchamber.ca/stateofthecity to register Registration and Breakfast: 7:30 am Presentation: 8:15 am Early Bird Rate (until January 27th) Member Admission: $25.00 Non-Member Admission: $37.00 General Rate Member Admission: $28.00 Non-Member Admission: $45.00 Have an iOS device? Download the Chamber app today! 10 Thunder Bay Chamber of Commerce Newsletter Winter 2014 Chamber of Commerce Launches New Website The Thunder Bay Chamber of Commerce launched its new website at the January 15th After Business event hosted by the Victoria Inn Hotel and Convention Centre. The launch of the new site at www.tbchamber.ca is part of the Chamber’s ongoing efforts to enhance the quality and availability of information for its members. Along with a more contemporary design, changes have been made to the site’s navigation to help make it easier to find content. Highlights of the redesign include a responsive layout that allows for seamless interaction on all devices, including mobile and tablet, image sliders at the top and bottom of the home page that showcase Chamber events and services and easy access to the membership directory. In addition, the website focuses on the Chamber’s four pillars of service: Advocacy, Professional Development, Communication, and Networking. The new design means that Chamber members can now benefit from better online content that is easier to navigate and share with others. Visit the new Thunder Bay Chamber of Commerce website at www.tbchamber.ca and post your feedback on our Facebook page. LOOK WHO'S JOINED THE CHAMBER! September 2013 New Member Allure Medi-Spa The Barber Shop Superior Laser Antiques On Victoria North West Hydraulics Mobilinque (2315478 Ont Ltd) Freight Managers Inc Beauticontrol Essentia Home Health Care Laura Myers Photography AV Terrace Bay It Works! Global Thunder Bay Accounting 807area.ca Staples Advantage October 2013 New Members Reliance Home Comfort One Man's Treasure Uniforms Plus Thunder Bay Golf Classic Femme Fatale Pole Fitness Studio Timeless Shoe Repair Scentsy Target Pharmacy T-3507 November 2013 new members Cindy Loohoo's Gourmet Eats GTY Human Resources Consulting City Wide Sound Trillium Tire Bling & Bang Interior Decorating & Renos Bob's Woodburners Cando JOB Training & Development Desjardins Financial Security Scissor Me Timbers Salon & Beauty Ledgers (Thunder Bay) Bain Smith Business Solutions NextBridge Infrastructure Superior Survey Inc. Northern Policy Institute December 2013 new members Infinity Property Services Your Choice Wellness A + W Memorial Avenue A + W Arthur Street Private Air Carlson Wagonlit Stewart Travel Cargo North North Star Air Ltd Accutel Inc Presented by Saturday, April 5th Victoria Inn Hotel & Convention Centre Do you know a Chamber Member that stands out in any of the following categories? Business Excellence - Small (1 - 6 employees) Business Excellence - Medium Business Excellence - Large (7 - 25 employees) (26+ employees) New Business Excellence Not for Profit Excellence Quality of Life Customer Service Strategic Leadership in Diversity Environmental Stewardship Strategic Partnership Looking Good Tourism Partner Nominate a deserving business by February 28th. www.tbchamber.ca/awards More info. and full category descriptions can also be found on our website. 12 Thunder Bay Chamber of Commerce Member 2 Member Discounts Some new additions to the Member to Member Discounts David’s Tea Chamber Members will be happy to know that David's Tea is offering a special discount on corporate or special event orders over $500. Contact David's Tea in Intercity Mall at d.lewis@davidstea.com or call 807-623-0868 for more information on gifting possibilities. Newsletter Winter 2014 Lunch & Learn seminar series 12 Noon - 1:30pm at Mary J.L Black Library, 901 Edward St. S Cost per person: $35 + HST (Members) / $45 + HST (Non-Members) Immunotec Immunotec is offering all Chamber Members 20% off services, please contact Roger Patola at 807-475-9371 or 1-800-405-8233 or rogerpatola@hotmail.com. Check out the other Member organizations offering deals for members: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • ABC Embroidery Alan Dickson Photography Allstate AVIS Car & Truck Rental BrokerLink Celebrations by George's Central Car Wash Lube & Detail Comfort Inn Crock-N-Dial David's Tea DeBruin's Greenhouses Dulux Paints (formerly Color Your World) Dusty's Car Care Drivewise Driving Miss Daisy Dougall Media Edgewater Resort & Water Park Hotel & Conference Center Electric Serge Enterprise Rent A Car Encase Esso Imperial Oil - Fleet Program The Giant 105.3 Great Expectation Marketing Grower Direct Hilldale Gardens Retirement Living Innovated Solutions Isagenix Joe's Auto Service Jones & Associates J&W Confectionary • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Kim's Custom Engraving & Gifts Legacy Performing Arts Company Magic 99.9 Matt Carr Repair Maverick Entertainment Group Inc. MPG Solutions National Car Rental Northern Turf Equipment Nutrition Corner & Country Store Payroll Xpress Recreation World RV Roger Patola – Immunotec Safety Net Security Shout! Media Smith's RV Centre Superior Coatings Superior Outdoors / The Walleye TBayIT Tbaytel Teleco The Funny Paper Thunder Bay Art Gallery Thunder Bay Insurance Thunder Bay Media Distributors Unveiled Bridal Boutique The Walleye / Superior Outdoors Waterfront Winery & Brewhouse Whitefish Lake Resort Ltd. Wilson's Business Solutions Youngs Insurance Brokers Inc. Tuesday, February 11 Cash Flow and Budget Preparation Presented by BDO Tuesday, March 11 TBA Presented by TBA Tuesday, April 8 Do’s and Don’ts of Hiring Employees Presented by Mary Catherine Chambers, Buset & Partners LLP Tuesday, May 13 Customer Service Excellence Presented by YES Employment Visit www.tbchamber.ca/discounts for details. After Business Calendar 2014 January 15 – Victoria Inn Hotel & Convention Centre February 19 – Bight Restaurant & Bar March 19 – Shaw Communications Co-hosted by TownePlace Suites Marriot April 16 – Gargoyles Grille & Ale May 21 – Thunder Bay Country Market June 18 – Performance Kia September 24 – Valhalla Inn – in conjunction with Prosperity Northwest October 22 – Tbaytel November 19 – Thunder Bay Community Auditorium to view these events and more visit w w w. t b c h a m b e r. ca / ca l e n d a r