FSSC 22000 – A Food Safety Management System FSSC Harmonization Day 22nd 23rd October 2014 Amsterdam, The Netherlands Dr. Bizhan Pourkomailian, Director, Food Safety & Supplier Workplace Accountability Content • • • • Company Overview Food Supply Chain Needs Verification Conclusion Company Overview • Over 7,400 restaurants in Europe • Present in 39 countries in Europe • Work with Farms, Processors, Transporters and Restaurants • But own only a percentage of Restaurants • Over 73% System Franchised • Employ over 415,000 employees in Europe • Customers Per Day: over 15 million in Europe Our Customers Customer Expectation • • • • • • Clean Restaurant Good Quality Food Safe Food Nutritional Food “Healthy” Food Fair Price The Supply Chain Supply Chain Needs • One strategy for complete supply chain • Strength in the links between different stages • Focus on building blocks of the stages in supply chain One Strategy Strength is in the Links Farm/Field Primary Supplier Secondary Distribution Supplier Centre Restaurant Consumer Specification Approval Validation Verification Sharing Best Practices Innovation Traceability Crisis Management System Management Standards ( - Legal ) Traceability Traceability Traceability Specs. Metal Detection Feed Animal Health Raw Material Rework Specs. Animal Welfare GAP HACCP BSE SRM STEC Control Farm/Field Approval GMP HACCP Raw Material Food Donation Glass Hard Plastic Approval GMP HACCP 1ry Processor 2ry Processor Slaughter & Deboning Patty Forming Traceability QIP Food Donation Transport Security Compliance Measurement of Standards GWP GDP HACCP Logistics Traceability Chemicals Equipment Procedures Training GCP HACCP Restaurant Ethos • Food Safety Assurance Through: – Partnership – Trust – Transparency – Sharing the Same Ethics Verification • Trust but verify through – Third party inspection – Second party visits – Internal checks – Unannounced spot checks Global Alignment • Provide common platform for supplier assessment on quality systems performance • Remove barriers in trade around the world • Aid in contingency plans • Strengthen the Brand around the world • Designed SQMS What is SQMS? • SQMS is the McDonald’s global expectation on Supplier Quality Management System. The expectations focus primarily on the results that must be achieved by the suppliers on food safety and quality. The SQMS Standard • Five Modules – Quality Management System – Management Responsibility – Crisis Management – Quality and Food Safety Product Realization – Verification and Continuous Improvement SQMS Design SQMS ISO 9001 GFSI Standards BRC IFS SQF FSSC 22000 ISO 22000 Reducing Risk Hardware Approval Training Hygiene HACCP Audit Software History Attitude Responsibility Ethics Culture Where Is the Software? • In GFSI Benchmark Schemes? • Not all in all ! BRS & IFS FSSC 22000 SQMS Design • ISO 9001:2000 – Quality Management • ISO 22000:2005 – Food Safety Management • PAS 220 – Pre-Requisite Program – Now ISO 22002-1 • McDonald’s Specific Requirements Specific to McDonald’s • Not covered if ISO 9001 + FSSC 22000 conducted – 5.2.15 – Traceability – 5.4.1 – Vendor Requirement – 5.4.4 – Process validation & capability These can be covered under ISO 9001 section 5.2 System Management Standards ( - Legal ) Traceability Traceability Traceability Specs. Metal Detection Feed Animal Health Raw Material Rework Specs. Animal Welfare GAP HACCP BSE SRM STEC Control Farm/Field Approval GMP HACCP Food Donation Glass Hard Plastic Approval GMP HACCP Raw Material 1ry Processor 2ry Processor Slaughter & Deboning Patty Forming Traceability QIP Food Donation Transport Security GWP GDP HACCP Traceability Chemicals Equipment Procedures Logistics Training GCP HACCP Restaurant ROIP (Internal Verification) MAAP Audit SQMS DQMP Micro Sampling (Sustainable Agriculture) (Independent Verification) (Independent Verification) (Independent Verification) (Independent Verification) Audit (Independent Verification) Compliance Measurement of Standards FSAC Councils ILSI GFSI Research Institute Academia (Industry Expert Forum) (Industry Expert Advice) (Industry Expert Forum) (Industry Expert Forum) (Scientific Advice) (Scientific Advice) EFSA MRA (Regulatory Science Forum) (Internal Risk Assessment) Support Systems SCIMP OMC (Internal Process) (Independent Expert Advice) Conclusion • Understand what the customer, partners and employees want. • Partnership, transparency and trust a great recipe for success • Build on strengthening each step of the supply chain as well as between steps • Independent verification a good step in achieving higher standards • Flexibility in system essential for assuring safety • Managing a global supply chain needs a global system but with local fine tuning – go Glocal ! Thank you & Questions?