FSSC 22000 – A Food Safety
Management System
FSSC Harmonization Day
22nd 23rd October 2014
Amsterdam, The Netherlands
Dr. Bizhan Pourkomailian, Director, Food Safety & Supplier Workplace Accountability
Content
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Company Overview
Food Supply Chain Needs
Verification
Conclusion
Company Overview
• Over 7,400 restaurants in Europe
• Present in 39 countries in Europe
• Work with Farms, Processors, Transporters and
Restaurants
• But own only a percentage of Restaurants
• Over 73% System Franchised
• Employ over 415,000 employees in Europe
• Customers Per Day: over 15 million in Europe
Our Customers
Customer Expectation
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Clean Restaurant
Good Quality Food
Safe Food
Nutritional Food
“Healthy” Food
Fair Price
The Supply Chain
Supply Chain Needs
• One strategy for complete supply chain
• Strength in the links between different stages
• Focus on building blocks of the stages in
supply chain
One Strategy
Strength is in the Links
Farm/Field
Primary
Supplier
Secondary
Distribution
Supplier
Centre
Restaurant
Consumer
Specification
Approval
Validation
Verification
Sharing Best Practices
Innovation
Traceability
Crisis Management
System Management Standards ( - Legal )
Traceability
Traceability
Traceability
Specs.
Metal
Detection
Feed
Animal
Health
Raw
Material
Rework
Specs.
Animal
Welfare
GAP
HACCP
BSE
SRM
STEC
Control
Farm/Field
Approval
GMP
HACCP
Raw
Material
Food
Donation
Glass
Hard Plastic
Approval
GMP
HACCP
1ry Processor
2ry Processor
Slaughter & Deboning
Patty Forming
Traceability
QIP
Food
Donation
Transport
Security
Compliance Measurement of Standards
GWP
GDP
HACCP
Logistics
Traceability
Chemicals
Equipment
Procedures
Training
GCP
HACCP
Restaurant
Ethos
• Food Safety Assurance Through:
– Partnership
– Trust
– Transparency
– Sharing the Same Ethics
Verification
• Trust but verify through
– Third party inspection
– Second party visits
– Internal checks
– Unannounced spot checks
Global Alignment
• Provide common platform for supplier
assessment on quality systems performance
• Remove barriers in trade around the world
• Aid in contingency plans
• Strengthen the Brand around the world
• Designed SQMS
What is SQMS?
• SQMS is the McDonald’s global expectation on
Supplier Quality Management System. The
expectations focus primarily on the results
that must be achieved by the suppliers on
food safety and quality.
The SQMS Standard
• Five Modules
– Quality Management System
– Management Responsibility
– Crisis Management
– Quality and Food Safety Product Realization
– Verification and Continuous Improvement
SQMS Design
SQMS
ISO 9001
GFSI Standards
BRC
IFS
SQF
FSSC 22000
ISO 22000
Reducing Risk
Hardware
Approval
Training
Hygiene
HACCP
Audit
Software
History
Attitude
Responsibility
Ethics
Culture
Where Is the Software?
• In GFSI Benchmark Schemes?
• Not all in all !
BRS & IFS
FSSC 22000
SQMS Design
• ISO 9001:2000 – Quality Management
• ISO 22000:2005 – Food Safety Management
• PAS 220 – Pre-Requisite Program
– Now ISO 22002-1
• McDonald’s Specific Requirements
Specific to McDonald’s
• Not covered if ISO 9001 + FSSC 22000
conducted
– 5.2.15 – Traceability
– 5.4.1 – Vendor Requirement
– 5.4.4 – Process validation & capability
These can be covered under ISO 9001 section
5.2
System Management Standards ( - Legal )
Traceability
Traceability
Traceability
Specs.
Metal
Detection
Feed
Animal
Health
Raw
Material
Rework
Specs.
Animal
Welfare
GAP
HACCP
BSE
SRM
STEC
Control
Farm/Field
Approval
GMP
HACCP
Food
Donation
Glass
Hard Plastic
Approval
GMP
HACCP
Raw
Material
1ry Processor
2ry Processor
Slaughter & Deboning
Patty Forming
Traceability
QIP
Food
Donation
Transport
Security
GWP
GDP
HACCP
Traceability
Chemicals
Equipment
Procedures
Logistics
Training
GCP
HACCP
Restaurant
ROIP
(Internal Verification)
MAAP
Audit
SQMS
DQMP
Micro Sampling
(Sustainable Agriculture)
(Independent Verification)
(Independent Verification)
(Independent Verification)
(Independent Verification)
Audit
(Independent Verification)
Compliance Measurement of Standards
FSAC
Councils
ILSI
GFSI
Research Institute
Academia
(Industry Expert Forum)
(Industry Expert Advice)
(Industry Expert Forum)
(Industry Expert Forum)
(Scientific Advice)
(Scientific Advice)
EFSA
MRA
(Regulatory Science Forum)
(Internal Risk Assessment)
Support Systems
SCIMP
OMC
(Internal Process)
(Independent Expert Advice)
Conclusion
• Understand what the customer, partners and employees
want.
• Partnership, transparency and trust a great recipe for success
• Build on strengthening each step of the supply chain as well
as between steps
• Independent verification a good step in achieving higher
standards
• Flexibility in system essential for assuring safety
• Managing a global supply chain needs a global system but
with local fine tuning – go Glocal !
Thank you
&
Questions?