Virtual Leader Facilitator Guide

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The vLeader 2007 Program
Corporate & Government
Academic Programs
Alliance Partners
S. Korea
Edutecno
Chile
Japan
Taiwan-China
LeapFrog
Nigeria
vLeader 2007 Program
•
Program Overview
•
Results
•
Program Benefits
•
Deployment Options
•
Getting Started
Program Overview
• Practiceware; software to practice key skills
• Blended Learning Program; webinars or ILT
• Award Winning
• Accredited by PMI
Practice and Apply Skills and Styles
9
9
9
9
9
9
9
9
9
Delegative
Influencing Others
Conflict Management
Innovation – Creativity
Team Building – Collaboration for Better Results
Motivation - Persuasion
Work Prioritization
Situational Awareness
Active Listening - Effective Communication
Align Decision Making with Business Goals
Participative
Directive
vLeader 2007 Practiceware
Practice Here
Apply Here
Learning becomes Intuitive
Consciously
Consciously
incompetent
competent
2
3
Unconsciously
Unconsciously
incompetent
competent
1
“Intuitive”
4
Practice and Repetition
to Reinforce and Build
Skills
Skills Properly Applied
Produce Better Results
Blended Learning Program
Simulation
Practice
Feedback
+
+
Virtual Class
Self study
Coaching
On Demand
Join a weekly webinar
Results
• Accelerated Learning
• Measured Performance Improvement
• Increased Individual and Team Productivity
• Case Studies: results page @ www.simulearn.net
vLeader 2007
Fortune 100 Case Study
Accelerates Learning:
¾ Awareness – Communication & Leadership
¾ Ability – new skills, behavior change
Accelerates Results:
(think)
(act)
“significant & sustained”
+ 41% performance improvement
(more effective)
+ 22% business results
(more productive)
Fortune 100 case study
“Rapid, significant and sustained performance and business results”
Reduction of Negative Behaviors
5.0
10.0
70.0)
65.0Superiors (41.4%
15.0
75.0 s (61.9%)80.0
Subordinate
41% Performance Improvement
noted by Management
85.0
22% Increase in Business Results
Self (31.7%)
20.0
Peers (43.1%)
25.0
Increase of Positive Behaviors
360 assessment - Pre-Useof
Virtual Leader
360 assessment - Post-Useof
Virtual Leader
(Real client datafroma Fortune100 company)
Increased Positive Behaviors
1. Thought Expressed – assertive; openly express ideas
2. Equality Seeking – treat others as equals
3. Leading Others – with personal influence
4. Encouraging – working toward helping others do better
5. Collaborate – persuading others towards cooperative efforts
6. Achievement Seeking –creating achievements
7. Responsive – expresses positive energy towards tasks
Reduced Negative Behaviors
1. Intimidating – dictates with a superior attitude
2. Revenge Seeking – gets even; quick to retaliate
3. Critical – tries to control others by using criticism
4. Self-centered – expects favors; does not return favors
5. Detached – avoids interaction with others
6. Insensitive – acts as if they cannot relate to others
7. Action Suppressed – avoids ordinary work
Emotional Intelligence Study
vLeader on Emotional Intelligence
vLeader significantly increased in respondent scores in three of the four
subscales after the respondents participated in the simulation
63%
70%
44%
60%
50%
22%
40%
30%
7%
20%
10%
0%
Self Emotion
Others Emotion
Regulation of Emotion
Use of Emotion
West Point Case Study - 2006
Change in Application of Leadership Styles
5.6
Estimated Marginal Means
6.3
5.4
Style
Directive
5.2
6.2
6.0
Participative
5.0
Delegative
4.8
5.8
5.6
1
TIME
2
Online Army Case Studies
1
TIME
2
Virtual Leader
The Virtual Leader group elicited more self awareness based on performance measures
and survey results polling acceptance of the program. The Virtual Leader group was able
to correctly choose the optimal leadership style for the situation after being made aware
of their tendencies better than those in the Army Case Study group.
West Point Case Study – 2006
Change in application of Leadership Styles
Mean % Correct Approach
0.75
0.8
0.7
% Correct
0.6
0.5
0.4
0.25
Case Study (C)
Virtual Leader (E)
0.34
0.3
0.24
0.2
Virtual Leader (E)
0.1
0
Case Study (C)
Pre-Instruction
Post-Instruction
Verizon Wireless – Diane C.
The program has improved my Listening and Communication
Skills, Teambuilding, Motivating and Increased Productivity.
Since using the program I’ve been working on building up
morale with my team and I’ve improved my numbers this
month. I’ve been giving more recognition, which is
something I still struggle with, since I feel that I don’t need
positive reinforcement therefore they shouldn’t need it either.
United Technologies – Bridgette R.
I see conversations differently now with my teams. I
spend less time “beating around the bush” with my
employees in discussing some issues. I am more
assertive in presenting my opinion in certain situations
which has been helpful and more productive. My fellow
desk manager has noticed the changes too.
Virtual Role Play
Five Scenarios
Hundreds of
Outcomes
Sample Feedback, Metrics and Questions
Self- Assessment Questions
•
What style would work best with this group or individual?
•
What is the right work? (balanced scorecard)
•
Do you need to generate new ideas?
•
Who are the people involved? Can you form an alliance?
•
What are their opinions of the ideas?
•
Is the group aligned around the right work?
•
What is your level of influence? How can you improve it?
•
What is the group’s tension level? How can you moderate it?
•
What is the group’s opinion of you? How can you improve it?
•
How can you get their buy-in?
Leadership Principles
Formal
Authority
Power
Power
Ideas
Group’s
Opinion & Trust
Personal
Influence
Successfully
Introduce
Ideas
Uncover
Hidden
Ideas
Relax
Tension
Tension
Moderate
Excite
Excite
Complete
Complete
the
theRight
Right
Work
Work
Work
Work
Work
Prevent
Prevent
The
TheWrong
Wrong
Work
Work
Covey
Blanchard
Kotter
Posner
Maxwell
Welch
Benefits: Participants
Managers and Teams
• Reduce time to competency of key skills
• Align decision making and behaviors with strategic goals
• Improve ability to understand, direct and influence people
and situations
• Improve team performance and productivity
Benefits: Organization
• Instill a common language or “operating system” in
individuals throughout the organization for use in everyday
interactions and decision making
Communication
Leadership
Balanced Scorecard
•
Personal Effectiveness
•
Team Building & Collaboration
•
Influence, Persuade, Motivate
•
Productivity Improvement
• Unify and align departments around strategic goals
• Provide a performance solution that is personal,
transformative and yet scaleable for the entire company
Benefits: Organizations and Schools
• Easily deployed to large/dispersed audiences
• Measurable - online reports for:
9 Usage
9 Completion
9 Proficiency
• Provides ongoing reinforcement thru practice and
repetition for sustained performance improvement
Deployment - Participant Materials
• Simulation software use for one year for ongoing
practice and reinforcement of key skills
(CD-Rom or Download)
• Access to facilitated webinars for the program
• Workbook, leadership materials and resources
• Personalized on-demand coaching support
• Access to online scores and resources
• Self-assessment survey (optional)
Deployment Options
Corporate Programs
•
Structured program
o 5 one hour webinars – one/week for 5 weeks
o 15-20 hours of self-paced, self-study
•
$499/pp software and materials
•
$150/pp on demand coaching
•
$2,500 facilitation fee (up to 20pp)
•
Train-the-Trainer Programs available
Academic Programs
•
$59 per student – Undergraduate and Graduate
•
$99 per students – Executive MBA
•
Train-the-Trainer for Professors $1,500
Site License – Corporations or Schools
Open Enrollment “Virtual Practice Lab”
• Regular weekly and monthly webinars
• Join live or recorded webinars for 24/7 access
• Ongoing webinars throughout the year for reinforcement
Thank you
Tom Parkinson
Vice President, Client Services
SimuLearn Inc.
301.774.4525
tom.parkinson@simulearn.net
www.simulearn.net
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