16 - 1 Chapter 16 International Pay Systems McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 2 Learning Objectives After studying Chapter 16, students should be able to: 1. 2. 3. 4. Realize that studying international compensation enhances their understanding of compensation within their own country. Understand how changes in political and economic conditions affect pay in every country. Recognize the danger of making generalizations about systems in a country. Discuss how compensation in every country must deal with the objectives of efficiency, fairness, and compliance. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 3 Understanding international compensation begins with recognizing variations (differences and similarities) and figuring out how best to manage them. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 4 Managing Variations ! How people get paid around the world depends on differences (and similarities) in the following general factors: ! Economic ! Institutional ! Organizational ! Employee McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 5 Guide to International Compensation McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 6 Social Contract: Government, Organizations, & Employees Organizations Individuals Employment Relationship Government Individuals Organizations • Unions • Union Federations • Individual Employers • Employer Consortium Social Contract McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 7 Social Contracts and Pay Setting SOCIAL CONTRACT Highly Centralized Localized Argentina Brazil Canada France Hong Kong Mexico Singapore U.K. U.S.A. Local Systems Czech Republic Germany India Israel Japan Korea Slovakia Slovenia Sector/Industrywide Systems Austria Belgium Cuba Hungary Poland Sweden Nationwide Systems PAY SETTING SYSTEMS McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 8 Culture ! Culture is often defined as shared mental programming. ! Culture is acquired knowledge that people use to interpret experience and generate social behavior. ! It is rooted in the values, beliefs, and assumptions shared in common by a group of people. ! It influences how information is processed. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 9 Culture and Managing International Pay ! The assumption that pay systems must be designed to fit different national cultures is based on the belief that most of a country’s inhabitants share a national character. ! The job of a global manager is to search for national characteristics whose influence is assumed to be critical in managing international pay systems. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 10 Hofstede’s Cultural Dimensions ! Power Distance ! Uncertainty Avoidance ! Individualism – Collectivism ! Masculinity – Femininity ! Long-term – Short-term McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 11 Trompenaar’s Cultural Dimensions and Human Resource Management Universal – Particular Everyone is the same Depends on the culture Individual – Collective Self Group Neutral – Affective Detailed policies and procedures Flexible guidelines Achievement – Ascriptive Pay-for-performance system Rewards based on seniority Internal – External Internal promotions External hiring and promotions Synchronic – Sequential Job descriptions Process descriptions Past–Present – Future Loyalty and tenure Contract workforce McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 12 Employment Practices Differ Among Nations: Time and the Clock AVERAGE HOURS WORKED (per employee, annually) JOBLESS RATE UNITED STATES (1997) 1,966 hours 4.3% JAPAN (1995) 1,899 hours 4.9% BRITAIN (1997) 1,731 hours 5.9% FRANCE (1997) 1,656 hours 11.1% GERMANY (1997) 1,574 hours 9.1% McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 13 Employment Practices Differ Among Nations: The Cost of an Employee The hourly cost of a production worker in manufacturing . . . . . . is made up from the salary paid directly to the worker before deductions . . . . . . and what an employer pays in social insurance and labor taxes. What those extra costs are as a percentage of salary. France $17.97 $12.36 $5.61 45.4% Germany $28.28 $20.94 $7.34 35.1% United States $18.24 $14.34 $3.90 27.2% Japan $19.37 $16.52 $2.85 17.3% Britain $15.47 $13.47 $2.00 14.8% McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 14 Strategic Similarities and Differences: An Illustrated Comparison Japan Objectives Internal Alignment United States Germany Long-term focus High commitment Egalitarian – internal fairness Flexible workforce Control cash flow with bonuses Short / intermediate focus High commitment Performance – market – meritocratic Flexible workforce Cost control; varies with performance Long term High commitment Egalitarian – fairness Person based: age, ability, performance determines base pay Many levels Small pay differences Work based: jobs, skills, accountabilities Work based: jobs and experience Fewer levels Larger pay differences Many levels Small pay differences McGraw-Hill/Irwin Highly trained Cost control through tariff negotiations © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 15 Strategic Similarities and Differences: An Illustrated Comparison (continued) Japan External Competitiveness Employee Contribution United States Germany Monitor age – pay charts Consistent with competitors Market determined Tariff based Compare on variable and performance-based pay Same as competitors Bonuses vary with performance only at higher levels in organization Performance appraisal influences promotions and small portion of pay increases Bonuses an increasing percentage of total pay Tariff negotiated bonuses Increases based on individual, unit, and corporate performance Smaller performance bonuses for managers McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 16 Strategic Similarities and Differences: An Illustrated Comparison (continued) Japan Advantages Disadvantages United States Supports commitment and security Greater predictability for companies and employees Flexibility – person based Supports performance – competitor focus Costs vary with performance High cost of aging work force Discourages unique contributors Discourages women and younger employees Skeptical workers, less security Fosters “What’s in it for me?” No reward for investing in long-term projects McGraw-Hill/Irwin Focus on short-term payoffs (speed to market) Germany Supports commitment and security Greater predictability for companies and employees Companies do not compete with pay Inflexible; bureaucratic High social and benefit costs Not a strategic tool © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 17 Strategic Market Mindset ! Localizer: “Think Global, Act Local” !Designs pay systems to be consistent with local conditions. !Business strategy is to seek competitive advantage by providing products and services tailored to local customers. !Operate independently of the corporate headquarters. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 18 Strategic Market Mindset (continued) ! Exporter: “One Size Fits All” !Basic total pay system designed at headquarters and is “exported” world-wide for implementation at all locations. !Exporting a basic system makes it easier to move managers and professionals among locations. !One plan from headquarters gives all managers around the world a common vocabulary and a clear message what the leadership values. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 19 Strategic Market Mindset (continued) ! Globalizer: “Think and Act Globally and Locally” !Seek a common system that can be used as part of the “glue” to support consistency across all global locations. !Headquarters and the operating units are heavily networked to shared ideas and knowledge. !Performance is measured where it makes sense for the business. !Pay structures are designed to support the business. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 20 Shift in Strategic Global Focus ! Focus of strategic global approaches is no longer on matching national systems. ! Shift to aligning the total pay system with the global business strategy. ! The challenge is for managers to rethink international compensation in the face of global competition. ! The challenge is to align global pay with the way the business is aligned. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 21 Objectives of Compensation and Benefits for Expatriates ! Attraction and retention of employees who are qualified for foreign assignments ! Providing an incentive to leave the home country for a foreign assignment ! Maintaining a given standard of living ! Taking into consideration expatriates’ career and family needs ! Facilitating reentry into the home country at the end of the foreign assignments McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 22 Elements of Expatriate Compensation Salary Housing McGraw-Hill/Irwin Taxes Allowances and Premiums © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 23 Common Allowances in Expatriate Pay Packages Financial Allowances Social Adjustment Assistance Family Support McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 24 The Balance Sheet Approach ! Based on the premise that employees on overseas assignments should have the same spending power as they would in their home country. ! The home country is the standard for all payments. ! The objective is to: ! Ensure cost effective mobility of people to global assignments ! Ensure that expatriates neither gain nor lose financially ! Minimize adjustments required of expatriates McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 25 Balance Sheet Approach Home Country Currency Equivalent Salary and Allowances, Host Country $10,200 Relocation Bonus $1,500 Home Country Salary $7,000 Taxes $2,000 Housing $2,000 Goods and Services $2,000 Reserve $1,000 McGraw-Hill/Irwin Taxes $1,000 Allowances, paid by company Housing $700 Goods and Services Reserve © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 26 Other Approaches to Compensation for Expatriates !Negotiation !Localization !Lump Sum !Cafeteria Plan !Regional Systems McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 27 Tax Strategies for Expatriate Income !Laissez faire !Tax equalization !Tax protection !Ad hoc McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 28 Save the Global Bottom Line ! Provide employees with assistance that doesn’t show up as income ! Provide some of the income in the home country ! Provide part of the compensation before or after the assignment ! Time the assignment to take advantage of residency laws ! Take advantage of incentives offered in the host country McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 29 Issues in Designing a Compensation Strategy for Multinationals ! Establishing a worldwide compensation system ! Compensation of third-country nationals ! International benefits and related taxes ! Pension plans ! Stock ownership plans McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 30 Summary ! Anyone interested in compensation needs to adopt a global perspective. ! The globalization of businesses, financial markets, trade agreements, and labor markets is affecting every workplace and every employment relationship. ! Employee compensation is embedded in the different political-socioeconomic arrangements found around the world. ! Compensation systems have a profound impact on individual behavior, organizational success, and social well-being. This holds true within and across all national boundaries. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 31 Review Questions 1. Rank the factors in the global guide according to your belief in their importance for understanding and managing compensation. a. b. c. 2. 3. How do your ranks differ from your peers? From international peers? Discuss how the rankings may change over time. Distinguish between nationwide and industry-wide pay determination. How do they compare to a business strategy-market approach? Develop arguments for and against “typical” Japanese style, German style, and U.S. style approaches to pay. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. 16 - 32 Review Questions (continued) 4. 5. 6. Distinguish between global, expatriates, local nationals, and third-country nationals. Under the balance sheet approach to paying expatriates, most of total compensation is linked to costs of living. Some argue that expatriate pay resembles a traditional Japanese pay system. Evaluate this argument. What is meant by “the full house” or “variations within a nation”? Evaluate its importance in understanding and managing global total compensation. McGraw-Hill/Irwin © 2002 by The McGraw-Hill Companies, Inc. All rights reserved.