Welcome to the Accounts Receivable Manual How to Use This Guide Contents Index Modules How to Use This Guide Go to the How to Use This Guide page (this page). C O N T E N T S Go to the Contents. ! Go to the previous page. " Go to the next page. B A C K Go back to the previous link. I N D E X Go to the Index. M O D U L E S Go to the Modules page. ...Text on page... Indicates a jump to a topic. Bookmarks appear in the overview window to the left of the document window. These bookmarks are similar to a table of contents. Note: The Installation Guides and User Manuals CD-ROM is best viewed using Acrobat Reader 4.0 or higher. For best printing results, print to a PostScript printer. Copyright © 1998 - 2002 Best Software, Inc. All rights reserved. 3 Contents Chapter 1 — Introduction 10 Overview of the Accounts Receivable Module 10 How to Use This Manual 11 Graphic Conventions 11 Text Conventions 12 Chapter 2 — Using the Setup Menu 13 ! " B A C K I N D E X M O D U L E S Accounts Receivable Setup Menu 13 Accounts Receivable Options 14 Setting Up Accounts Receivable Options 14 Additional 15 Integrate 16 Forms 17 General Ledger Account Maintenance 18 Setting Up General Ledger Accounts 19 Division Maintenance 22 Setting Up Divisions 22 Bank Code Maintenance 24 Setting Up Bank Codes 24 Terms Code Maintenance 25 Setting Up Terms Codes 25 Sales Tax Account Maintenance 26 Setting Up Sales Tax Account Information 26 Adjusting Summary Information 27 Printing the Sales Tax Account Listing 28 Salesperson Maintenance 29 Setting Up Salespersons 29 Linking Salespersons 30 Entering Sales Information 31 Printing the Salesperson Listing 32 Sales Code Maintenance 32 Setting Up Sales Codes 33 Applying the Current Standard Cost and Price 33 Payment Type Maintenance 34 Setting Up Payment Types 34 Accounts Receivable Manual 4 Accounts Receivable Utilities 35 Customer Delete/Renumber/Merge 35 Selecting Files for Deletion 37 Printing the Customer Delete/Renumber/Merge Log 38 Delaying the Execution Process 38 Global Customer Field Change 39 Sales Tax Calculation Utility 40 Chapter 3 — Using the Main Menu 41 ! " B A C K I N D E X M O D U L E S Accounts Receivable Main Menu 41 Customer Maintenance 42 Customer Numbering Methods 42 Building the Customer Master File 43 Entering Customer Information 44 Creating or Maintaining Customer Memos 45 Viewing Item History Information 46 Entering Alias Item Numbers 46 Setting Up Customer Price Levels 47 Maintaining Customer Contacts 47 Maintaining Ship-to Addresses 48 Entering Ship-to Tax Code Exemptions 49 Assigning a New Customer Number 49 Copying Customer Information 50 Deleting Customer Records 50 Entering Additional Customer Information 51 Entering Tax Code Exemptions 52 Viewing Customer History 53 Viewing Invoice History 54 Viewing Open Invoices 55 Viewing Open Orders 56 Customer Inquiry 57 Using Customer Inquiry 57 Accounts Receivable Manual 5 ! " B A C K I N D E X M O D U L E S Invoice History Inquiry 58 Viewing Invoice History 58 Printing Invoices from History 59 Current Activity 60 Split Commission Information 60 Viewing Tax Detail 61 Shipping History Inquiry 62 Source Journal Information 63 Credit Card Information 63 Tracking Packages 64 Viewing Item Package Information 65 Tracking Packages via the Internet 65 Viewing Line Item Information 66 Viewing Lot/Serial Information 67 Repetitive Invoice Entry 68 Entering Repetitive Invoices 68 Distributing Invoice Amounts 69 Entering Repetitive Invoice Totals Information 70 Viewing Tax Detail 71 Printing the Repetitive Invoice Listing 72 Batch Entry 73 Entering Invoice Batches 73 Entering Cash Receipts Batches 74 Printing Invoice Batches 75 Printing Cash Receipts Batches 75 Repetitive Invoice Selection 76 Modifying Repetitive Invoices 76 Selecting Repetitive Invoices 76 Invoice Data Entry 77 Entering Invoice Data 79 Checking the Credit Limit 80 Entering Invoice Line Items 81 Entering Invoice Totals Information 82 Invoice Printing 83 Printing Invoices 83 Sales Journal 84 Printing the Sales Journal 85 Accounts Receivable Manual 6 Cash Receipts Entry 87 Entering Cash Receipts Deposit Information 88 Entering Cash Receipts 89 Entering A/R Cash Receipt Credit Card Information 90 Processing Open Item Customers 91 Processing Balance Forward Customers 91 Entering Cash Receipt Line Items 92 Selecting Invoices 93 Cash Receipts Journal 94 Printing the Cash Receipts Journal 94 Authorizing Credit Card Payments 95 Updating the Cash Receipts Journal 95 Daily Transaction Register 96 ! " B A C K I N D E X M O D U L E S Chapter 4 — Using the Reports Menu 97 Accounts Receivable Reports Menu 97 Customer Listing 98 Printing the Customer Listing 98 Customer Mailing Labels 99 Printing Customer Mailing Labels 99 Customer Memo Printing 101 Printing Customer Memos 101 Aged Invoice Report 102 Printing the Aged Invoice Report 102 Trial Balance Report 103 Printing the Trial Balance Report 103 Cash Expectation Report 104 Printing the Cash Expectation Report 104 Customer Sales Analysis 105 Printing the Customer Sales Analysis 105 Sales Analysis by Salesperson 107 Printing the Sales Analysis by Salesperson Report 107 Salesperson Commission Report 108 Printing the Salesperson Commission Report 108 Sales Tax Report 109 Printing the Sales Tax Report 109 Accounts Receivable Manual 7 ! " B A C K I N D E X M O D U L E S Monthly Sales Report 110 Printing the Monthly Sales Report 110 Monthly Cash Receipts Report 111 Printing the Monthly Cash Receipts Report 111 Invoice History Report 112 Printing the Invoice History Report 112 Accounts Receivable Analysis 113 Printing the Accounts Receivable Analysis 113 General Ledger Posting Recap 115 Printing the General Ledger Posting Recap 115 Invoice History Printing 116 Printing Invoice History 116 Customer Masterfile Audit Report 117 Printing the Customer Masterfile Audit Report 117 Deposit Transaction Report 118 Printing the Deposit Transaction Report 118 Credit Card Settlement Report 119 Printing the Credit Card Settlement Report 119 Chapter 5 — Using the Period End Menu 120 Accounts Receivable Period End Menu 120 Finance Charge Calculation 121 Applying Finance Charges 121 Finance Charge Entry 122 Entering Finance Charges 122 Finance Charge Journal 124 Printing the Finance Charge Journal 124 Statement Printing 125 Printing Statements 125 Adding Messages to Statements 126 Commission Edit Maintenance 127 Editing Commission Records 127 Recalculating the Commission Amount 128 Accounts Receivable Manual 8 ! " B A C K I N D E X M O D U L E S Commission Edit Register 129 Printing the Commission Edit Register 129 Updating Salesperson Commissions to Payroll 131 Updating Salesperson Commissions to Accounts Payable 132 Updating Salesperson Commissions to General Ledger 132 Clearing Commission Detail Files 133 Salesperson Commission Purge 134 Purging Salesperson Commissions 134 Match Credits to Open Invoices 135 Printing the Match Credits to Open Invoices Report 135 Period End Processing 136 Performing Period End Processing 137 Full Period End Processing 138 Full Period End and Year End Processing 140 Only Remove Invoices with Zero Balances 140 Only Remove Temporary Customers with Zero Balances 141 Only Clear Invoice/Shipping History File 141 Only Recalculate Customer High Balances 142 Only Purge Monthly Cash Receipts File 142 Purge Sales Tax History File 143 Glossary 144 Appendix A — System Messages 146 Accounts Receivable Messages 146 Accounts Receivable Options 146 Accounts Receivable Setup Options 147 Accounts Receivable Utilities 147 Customer Maintenance 148 Customer Credit Card Maintenance 148 Invoice Data Entry - Repetitive Invoice Entry 149 Cash Receipts Entry 150 Sales Journal, Cash Receipts Journal, Finance Charge Journal 153 Finance Charge Entry 153 Commission Edit Register 154 Period End Processing 154 Accounts Receivable Manual 9 Appendix B — Setting Up and Processing Sales Tax 155 Setting Up Sales Tax Classes 156 Setting Up Sales Tax Codes 157 Setting Up Sales Tax Schedules 158 Processing Invoices with Sales Tax 158 Printing and Updating Sales Tax Information 159 Appendix C — Customizing Nongraphical Forms 160 Form Options 161 Customizing Invoice Printing 162 Customizing Customer Mailing Labels 164 Customizing Statement Printing 165 ! " B A C K I N D E X Appendix D — Integrating Other Modules with Accounts Receivable 167 General Ledger 167 Sales Order 168 Job Cost 169 Bank Reconciliation 169 Appendix E — Report Samples 170 M O D U L E S Accounts Receivable Manual 10 Chapter 1 Introduction Chapter 1 Overview of the Accounts Receivable Module The Accounts Receivable module provides a comprehensive solution to managing your cash flow and collection problems, and is designed to reduce your work load by taking advantage of the system's capabilities. Designed for efficient invoice processing, Accounts Receivable automatically calculates sales tax, discounts, and commission amounts for each invoice. You can use the module to record invoices, or you can print invoices on standard or custom invoice forms. C O N T E N T S Finance charges can be automatically applied against all past due balances, or you can apply them on an individual basis. Statements can be printed for all customers, or for specific groups of customers, for example, monthly and bimonthly customers. ! The Accounts Receivable module also tracks aging and overall sales history information for each customer. This information is used to produce extensive reports which can help you analyze customer sales history and identify customers with past due balances. " B A C K I N D E X When the General Ledger module is integrated with Accounts Receivable, all receivables postings can be made to the general ledger, eliminating duplicate entries and possibilities for error. In addition, you can have a fully integrated, two-step order processing system by integrating the Sales Order module. M O D U L E S Accounts Receivable Manual 11 Chapter 1 Introduction How to Use This Manual Your Accounts Receivable module is designed to operate in conjunction with the other modules in this product line. Before proceeding, complete the installation instructions listed in your Installation Guide as well as the instructions for Performing System Setup Tasks in your Getting Started Guide. Use the Accounts Receivable manual as a reference for understanding features of the module. The manual contains overviews and samples of windows. This manual should be used in conjunction with the Help system, which provides detailed field information and "How Do I" procedures. Graphic Conventions C O N T E N T S ! " B A C K I N D E X The following icons are used throughout this manual to indicate different types of information. ! ! " The Note symbol is followed by additional information about a topic. The Helpful Hint symbol is located in a grey text box and followed by additional information about an option. The Warning symbol is followed by information to help you avoid costly mistakes. M O D U L E S Accounts Receivable Manual 12 Chapter 1 Introduction Text Conventions The following table describes the text conventions used in all manuals. C O N T E N T S ! " Text Convention Explanation Field font Indicates a field name, list box name, options in a list, column name, or check box. Example: The Modes button is available only if Windows Printer Port or Physical Device is selected at the Device Type field. Italic font Indicates directory names or references to other manuals. Example: For more information about setting up and processing sales tax, refer to your Accounts Receivable or Accounts Payable manual. B A C K I N D E X M O D U L E S Accounts Receivable Manual 13 Chapter 2 Using the Setup Menu Chapter 2 Accounts Receivable Setup Menu The Accounts Receivable Setup menu contains the options to build and maintain the files required for the operation of the Accounts Receivable module. If you are running System Startup, this menu does not appear; however, you will advance sequentially through each option on the Accounts Receivable Setup menu until System Startup is complete. C O N T E N T S After completing System Startup, you can access the Accounts Receivable Setup at any time to modify the Accounts Receivable options. In addition, you can modify or delete information contained in the setup files. Setup menu options: ! Accounts Receivable Options " General Ledger Account Maintenance B A C K I N D E X M O D U L E S Division Maintenance Bank Code Maintenance Terms Code Maintenance Sales Tax Account Maintenance Salesperson Maintenance Sales Code Maintenance Payment Type Maintenance Accounts Receivable Utilities Accounts Receivable Manual 14 Chapter 2 Using the Setup Menu Accounts Receivable Options Each module can be customized to fit your company's specific accounting requirements. Accounts Receivable Options presents a series of options that allow you to select features most appropriate for your business. Setting Up Accounts Receivable Options Although these options are usually established during System Startup, they can be modified at any time. On the Accounts Receivable Setup menu, click Accounts Receivable Options. C O N T E N T S ! " B A C K I N D E X Click the Help button for overviews and related procedures. You can also press F1 at any field for pop-up field information. M O D U L E S Accounts Receivable Manual 15 Chapter 2 Using the Setup Menu Additional After completing the Accounts Receivable Options Main tab, click the Additional tab to define additional setup options. This field appears as Retain Detailed Invoice History if the Enable Shipping check box is cleared in the Sales Order Options window. C O N T E N T S This check box is available only if Open Item is selected at the Open Item or Balance Forward field on the Main tab. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 16 Chapter 2 Using the Setup Menu Integrate After completing the Accounts Receivable Options Additional tab, click the Integrate tab to integrate other modules with Accounts Receivable, and to define options for posting to the general ledger. C O N T E N T S These fields are available only if you selected the Sales Tax Reporting check box on the Main tab. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 17 Chapter 2 Using the Setup Menu Forms After completing the Accounts Receivable Integrate tab, click the Forms tab to select forms that will print graphically using Crystal Reports™. C O N T E N T S ! " B A C K I N D E X Click the Printer button on any tab to print the Accounts Receivable Options Listing. For printing instructions, see Printer Options in the Help system. During System Startup, if the General Ledger module is installed, you advance to Division Maintenance. If General Ledger is not installed, you advance to General Ledger Account Maintenance. M O D U L E S Accounts Receivable Manual 18 Chapter 2 Using the Setup Menu General Ledger Account Maintenance The Accounts Receivable module provides a recap of general ledger postings that reflects invoice and cash receipts activities for each accounting period. The posting information contained in this recap reflects how much you have sold, what types of products or services have been sold, how much cash you have received, and the amount of receivables outstanding. Whether the General Ledger module is installed, Accounts Receivable posts journal entries to the Daily Transaction Register using account numbers defined in General Ledger Account Maintenance. The General Ledger check box must be selected in the Accounts Receivable Options window to post the transactions printed on the Daily Transaction Register. C O N T E N T S ! " B A C K I N D E X If the General Ledger module is not set up, you must use General Ledger Account Maintenance to enter each account you will use to post Accounts Receivable transactions. If the General Ledger module is set up, accounts can be established using General Ledger Account Maintenance or Account Maintenance in the General Ledger module. The journal entries are automatically posted to the general ledger. The postings from Accounts Receivable are reflected on both the Daily Transaction Register and the General Ledger Posting Recap reports. These reports provide an audit trail of all Accounts Receivable activities and serve as a source for posting to a manual general ledger. The postings contained on these reports can be purged during Accounts Receivable period-end processing. M O D U L E S Accounts Receivable Manual 19 Chapter 2 Using the Setup Menu Setting Up General Ledger Accounts The following accounts must be defined for posting Accounts Receivable transactions: Accounts Receivable This asset account contains the current Accounts Receivable balance for your company. It is debited when invoices are recorded, and credited when payments are received against outstanding invoices. You can use a single Accounts Receivable account for the entire company or assign a separate account for each division using Division Maintenance. Cash C O N T E N T S ! " B A C K I N D E X M O D U L E S This current asset account is debited with the amount of cash received using Cash Receipts Entry. A separate Cash account can be assigned to each bank account using Bank Code Maintenance. Cash Sales This miscellaneous asset account is used to debit the amount of cash sale invoices entered using Invoice Data Entry. This account can be credited from Cash Receipt Entry as deposits are recorded for cash sales transactions. A separate Cash Sales account can be assigned to each division using Division Maintenance. Cost of Goods Sold (optional) This contra-income account is used to debit the cost of goods sold recorded using Invoice Data Entry. You can assign a standard Cost of Goods Sold account to sales codes using Sales Code Maintenance. Customer Deposits This liability account is debited when a customer deposit is entered for a sales order invoice. This account is credited from Cash Receipts Entry when the deposit for the cash or check is recorded, and is assigned using Payment Type Maintenance and Sales Order Options. Discounts Allowed This miscellaneous expense account is debited with the amount of the discount allowed when recording cash receipts. You can assign a separate account for each division using Division Maintenance. Accounts Receivable Manual 20 Chapter 2 Using the Setup Menu Freight This contra-expense account is credited with the freight amount of invoices recorded using Invoice Data Entry. You can assign a separate account for each division using Division Maintenance. Finance Charge This income account is credited with the amount of finance charge applied to customers using Finance Charge Calculation/Entry. You can assign a separate account for each division using Division Maintenance. Inventory (optional) C O N T E N T S ! " B A C K I N D E X M O D U L E S This offsetting account for cost of goods sold is credited when a sale is recorded using Invoice Data Entry. You can assign a standard Inventory account to sales codes using Sales Code Maintenance. Retention Receivable This asset account contains the current retention receivable balance for your company. It is debited with the retention amount when invoices are recorded, and credited when payments are received against outstanding retention balances. You can use a single Retention Receivable account for the entire company or assign a separate account for each division using Division Maintenance. This account is used only if the Job Cost module is integrated with Accounts Receivable. Sales This group of income accounts is used to record the various types of income associated with Accounts Receivable invoices being recorded. Each invoice can be distributed to multiple accounts. A positive distribution amount is credited to the account, and a negative amount is debited. An invoice can also be posted to accounts other than those classified as income accounts (for example, Deposit or Notes Receivable). You can assign a standard Sales account to sales codes using Sales Code Maintenance. Sales Tax This liability account is credited with the sales tax amount of invoices recorded using Invoice Data Entry. You can assign a separate account for each division using Division Maintenance, or a separate account for each tax code using Sales Tax Account Maintenance. Accounts Receivable Manual 21 Chapter 2 Using the Setup Menu Although these accounts are usually established during System Startup, they can be modified at any time. On the Accounts Receivable Setup menu, click General Ledger Account Maintenance. C O N T E N T S ! " B A C K I N D E X M O D U L E S You can add a record by entering an account number. If the General Ledger module is not set up, the default account number format of "####-###" must be used. Additionally, you will not have access to some of the General Ledger features, such as the Budget tab and the Copy Accounts button. For more information, refer to your General Ledger manual. Click the Printer button to print a Chart of Accounts. For printing instructions, see Printer Options in the Help system. During System Startup, you advance to Division Maintenance. Accounts Receivable Manual 22 Chapter 2 Using the Setup Menu Division Maintenance Use Division Maintenance to organize your customer and invoice information by divisions. You can define up to 100 divisions by department, branch, or profit center. Additionally, each division can maintain its own Accounts Receivable and Discounts Allowed account numbers for posting to the general ledger. Amounts posted to each account reflect the activities for only that division. If you integrate the General Ledger module with Accounts Receivable, you can print the Accounts Receivable ending balance amounts for each profit center on your financial statements and other General Ledger reports. C O N T E N T S ! " B A C K Divisions affect the numbering of your customers. The division number precedes the customer number entered in Customer Maintenance and determines which general ledger accounts are posted to when an invoice or cash receipt is processed. Additionally, all reports containing customer invoice and payment information provide subtotals by division. The accounts posted to are based on the accounts specified in Division Maintenance. For more information, see Posting by Division Example in the Help system. Setting Up Divisions On the Accounts Receivable Setup menu, click Division Maintenance. I N D E X M O D U L E S Accounts Receivable Manual 23 Chapter 2 Using the Setup Menu The Post to Sub G/L Acct field appears if a segment is selected at the G/L Seg to Post A/R Sales field in the Accounts Receivable Options window. Specify the value to assign to the general ledger account number segment when posting sales or cost of goods sold to a division. This field does not appear if None is selected at the G/L Seg to Post A/R Sales field in the Accounts Receivable Options window. !Note You cannot post invoices, cash receipts, or finance charges if any general ledger account numbers are blank. C O N T E N T S ! " B A C K I N D E X M O D U L E S The following general ledger accounts are required for Accounts Receivable postings and must be set up in General Ledger Account Maintenance. If they do not exist, leave the fields blank. • • • • • • Accounts Receivable Cash Sales Discounts Allowed Freight Sales Tax Finance Charge If the Accounts Receivable Divisions check box is selected in the Accounts Receivable Options window, use Division Maintenance to assign a two-digit number and description to each division of your company. You will also record the general ledger account numbers transactions to post when invoices or cash receipts are processed for a customer within a specific division. If the Accounts Receivable Divisions check box is cleared, enter information for division 00 only. Division 00 cannot be deleted. After you complete System Startup, on the Accounts Receivable Setup menu, click General Ledger Account Maintenance (or click Account Maintenance on the General Ledger Main menu if the General Ledger module is installed). Enter any account numbers not originally established. Return to this option and enter the appropriate account numbers to complete each division. This should be done before you begin processing invoices and performing updates. Click the Printer button to print a Division Listing. For printing instructions, see Printer Options in the Help system. During System Startup, you advance to Bank Code Maintenance. Accounts Receivable Manual 24 Chapter 2 Using the Setup Menu Bank Code Maintenance The Accounts Receivable module allows you to establish multiple cash accounts to which receipts can be deposited. Use Bank Code Maintenance to maintain up to 36 separate bank accounts. The information maintained for each bank account includes a bank code, description, bank identification number, and the Cash general ledger account to debit when receipts are deposited. When performing Cash Receipts Entry, select the account to debit by entering a bank code. Setting Up Bank Codes "Warning C O N T E N T S ! " Bank code A is the default bank code and is permanently assigned to your main bank account by the system; it cannot be deleted. On the Accounts Receivable Setup menu, click Bank Code Maintenance. This number can be found on your monthly statement and on your checks. B A C K I N D E X M O D U L E S During System Startup, at the Bank Code field, enter the bank code defined at the Default Bank Code field in the Accounts Receivable Options window. Complete the information for this account before entering bank codes for other accounts. Click the Printer button to print a Bank Code Listing. For printing instructions, see Printer Options in the Help system. During System Startup, you advance to Terms Code Maintenance. Accounts Receivable Manual 25 Chapter 2 Using the Setup Menu Terms Code Maintenance Use Terms Code Maintenance to establish common payment terms. After establishing terms codes, you can assign these standard terms to customers. During invoice processing, discount amounts are calculated automatically, and invoice and discount due dates are displayed based on the terms code assigned to each customer. A default "no terms" code of 00 has been established for customers not entitled to discount terms. When you establish customer information and when you use Invoice Data Entry, terms code 00 must be used for these customers. Terms code 00 cannot be deleted from the file, but you can enter 00 to access this record and change the description, if necessary. C O N T E N T S Setting Up Terms Codes On the Accounts Receivable Setup menu, click Terms Code Maintenance. ! " B A C K I N D E X M O D U L E S The default calculation method (Discount on Gross Amount) calculates the discount on the gross invoice amount. This amount includes both freight and sales tax. You need to enter additional terms only once. You can recall the appropriate terms information (for example, 2% 10 Days, Net 30 Days) for any customer by selecting the correct code. For examples on setting up terms codes, see Terms Codes Examples in the Help system. Click the Printer button to print a Terms Code Listing. For printing instructions, see Printer Options in the Help system. During System Startup, you advance to Sales Tax Account Maintenance. If the Sales Tax Reporting check box is cleared in the Accounts Receivable Options window, you advance to Salesperson Maintenance. Accounts Receivable Manual 26 Chapter 2 Using the Setup Menu Sales Tax Account Maintenance !Note Sales Tax Account Maintenance is available only if the Sales Tax Reporting check box is selected in the Accounts Receivable Options window. Use Sales Tax Account Maintenance to set up registration numbers, exemption numbers, and general ledger account numbers, if applicable, for your business. The sales tax and associated taxable and nontaxable sales amounts are reflected on the Sales Tax Report or can be viewed by clicking Sales. Setting Up Sales Tax Account Information On the Accounts Receivable Setup menu, click Sales Tax Account Maintenance. C O N T E N T S ! " B A C K I N D E X M O D U L E S Enter your company-specific registration numbers and exemption numbers for each tax code, if required. Entering a general ledger account for the tax code will override the sales tax account in Division Maintenance. If you enter an Accounts Receivable Sales Tax account number at the Non-Recoverable Tax Account field, this number overrides the general ledger account number entered in Division Maintenance, allowing you to post sales tax by tax code. Accounts Receivable Manual 27 Chapter 2 Using the Setup Menu Adjusting Summary Information In the Sales Tax Account Maintenance window, click Sales to view summary sales tax information as of a particular date, or to change the displayed sales tax information. In addition, you can set up opening balances for any sales tax amounts that will not be processed during the normal invoicing update routines. C O N T E N T S ! " B A C K I N D E X M O D U L E S Only use this feature when converting your manual Accounts Receivable system. If adjustments are made to the accumulated amounts displayed, an adjustment record is created. The adjustment amount is the difference between the original amounts and the new amounts entered. If the Sales Tax Report is printed in detail by invoice or by date, *adjust is printed in the Description column, followed by the adjustment amount. Changes made to the summary information amounts print on the Sales Tax Report. For more information, see Sales Tax Report. Accounts Receivable Manual 28 Chapter 2 Using the Setup Menu Printing the Sales Tax Account Listing In the Sales Tax Account Maintenance window, click the Printer button to print a listing of all or specific state, county, and local sales tax codes. During System Startup, you advance to Salesperson Maintenance. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 29 Chapter 2 Using the Setup Menu Salesperson Maintenance Use Salesperson Maintenance to enter salesperson information and commission rates. A salesperson number and commission rate are assigned to each salesperson who is paid a commission. When you enter this salesperson number in Invoice Data Entry, the system automatically calculates the sales commission for the item(s) sold. Sales, gross profit, and commissions for each salesperson are tracked by period and year. Salespersons can be linked to Accounts Payable vendors, Payroll employees, or general ledger account numbers for added commission tracking and payment capabilities. Also, period-to-date, year-to-date, and previous year totals are provided on the Salesperson Commission Report. C O N T E N T S Setting Up Salespersons On the Accounts Receivable Setup menu, click Salesperson Maintenance. ! " B A C K I N D E X M O D U L E S The Sales Manager field is available only if the Sales Order module is installed, and if the Split Commissions between Salespersons check box is selected in the Sales Order Options window. Accounts Receivable Manual 30 Chapter 2 Using the Setup Menu Linking Salespersons !Note This button is available only if the Salesperson Commission Updates to Other Modules check box is selected in the Accounts Receivable Options window. On the Salesperson Maintenance Main tab, click Link to link a salesperson to a valid Accounts Payable vendor, Payroll employee, or general ledger account number. One of the following windows appear, depending on the link type selected. C O N T E N T S ! " B A C K For more information about commission tracking, see Commission Edit Maintenance. I N D E X M O D U L E S Accounts Receivable Manual 31 Chapter 2 Using the Setup Menu Entering Sales Information In the Salesperson Maintenance window, click the Additional tab to enter sales figures for a salesperson. C O N T E N T S ! " B A C K I N D E X M O D U L E S Click Future to display the sales, gross profit, and commission information reflecting the postings. The Future button is available only if postings are made for future accounting periods. The fields on the Additional tab are automatically maintained as invoices and payments are processed. Accounts Receivable Manual 32 Chapter 2 Using the Setup Menu Printing the Salesperson Listing In the Salesperson Maintenance window, click the Printer button to print a listing of all salesperson data, sales and commission data only, name and address data only, or salesperson link data only for a range of salespersons. C O N T E N T S ! " B A C K Sales Code Maintenance Use Sales Code Maintenance to enter codes that identify each company's products or services. For example, the sales code can be a product part number, or an abbreviation. In Invoice Data Entry and Repetitive Invoice Entry, sales codes are used to automatically display the description and cost for each sales item. These codes also determine the general ledger account number for sales, cost of goods sold, and inventory postings. I N D E X M O D U L E S Accounts Receivable Manual 33 Chapter 2 Using the Setup Menu Setting Up Sales Codes On the Accounts Receivable Setup menu, click Sales Code Maintenance. C O N T E N T S These fields are available only if the Post Cost of Goods Sold to General Ledger check box is selected in the Accounts Receivable Options window. Applying the Current Standard Cost and Price " I N D E X This field is available only if the Sales Tax Reporting check box is selected in the Accounts Receivable Options window. Click the Printer button to print a Sales Code Listing. For printing instructions, see Printer Options in the Help system. ! B A C K This check box is available only if the Accounts Receivable Divisions check box is selected and a segment is selected at the G/L Seg to Post A/R Sales field in the Accounts Receivable Options window. !Note The Apply button appears only if repetitive invoices exist. In the Sales Code Maintenance window, click Apply to apply the current standard cost and standard price to all repetitive invoices assigned to a sales code. The amount for all repetitive invoices using the sales code is recalculated as the quantity multiplied by the price. If any line items on the invoice have sales tax or commission applied, the sales tax and commission amounts are also recalculated. M O D U L E S Accounts Receivable Manual 34 Chapter 2 Using the Setup Menu Payment Type Maintenance Use Payment Type Maintenance to create and maintain payment types (such as credit cards) and to process sales order deposits and payments. A default payment type of CHECK is created automatically and cannot be deleted. The CHECK payment type is assigned to new customers as a default. The fields in the Credit Card section and Payment Server Settings section are available only if Credit Card is selected at the Type field. You can automatically process credit card transactions by purchasing the Credit Card Processing module, and installing and configuring it before using Payment Type Maintenance. For more information, see Install and Configure the Credit Card Processing Module in the Help system. C O N T E N T S Setting Up Payment Types On the Accounts Receivable Setup menu, click Payment Type Maintenance. ! " B A C K I N D E X M O D U L E S The system provides the merchant ID and the processor code if you have set up and registered the Credit Card Processing module and configured the PCCharge Payment Server. For more information on this check box, see the Help system. For more information on this field, see the Help system. The fields in the Payment Server Settings section are available only if the Credit Card Processing module is registered. ! When sales journals are posted, credit card payments on sales order invoices are debited to the Asset account and the Accrued Credit Card Expense account. For more information, see Posting a Credit Card Payment Type Example in the Help system. Accounts Receivable Manual 35 Chapter 2 Using the Setup Menu The Valid Processor Connection check box can only be viewed. The system automatically selects the check box after it successfully validates the Merchant ID and Processor Code fields via a .dll call to the PCCharge Payment Server. If the Valid Processor Connection check box is not selected, the payment type will not be automatically processed through the PCCharge Payment Server. Click the Printer button to print a Payment Type Listing. For printing instructions, see Printer Options in the Help system. Accounts Receivable Utilities "Warning C O N T E N T S Before using any utility, back up all data files. The Accounts Receivable Utilities menu contains options that allow you to modify certain fields for a large number of customers. You can delete, renumber, or merge customers; perform a global change to specified customer fields; and recalculate sales tax. On the Accounts Receivable Setup menu, click Accounts Receivable Utilities. ! " B A C K I N D E X M O D U L E S Customer Delete/Renumber/Merge !Note Before this option can be used, any invoice entry and cash receipt entry in progress must be completed. Use the Customer Delete/Renumber/Merge option to delete, renumber, or merge existing customer numbers. You can enter individual or ranges of customer numbers using wildcard characters to mask selected groups of customer numbers. Changes are made to all files in which the selected customer number is referenced. Accounts Receivable Manual 36 Chapter 2 Using the Setup Menu A customer number can only be selected for one task at a time. For example, you cannot delete a customer number and renumber the same customer number. The most recent task assigned to that customer number is placed on the delete/renumber/merge list to execute. If you need to perform a series of procedures to a single customer number, you must execute each task separately, updating the Delete/Renumber/Merge Log file each time. In the Accounts Receivable Utilities window, select the Customer Delete/Renumber/Merge option. C O N T E N T S ! " Click Explode to list all files within a range of customers designated to be deleted or merged. Click Clear to remove all entries from the list. B A C K I N D E X M O D U L E S When using wildcards to renumber accounts, the wildcard is used to replace, but not remove, a character. For example, if the starting and ending numbers are 1A*** and the new number is 1B***, all numbers starting with 1A will begin with 1B; however, if the starting and ending numbers entered are 1A*** and the new customer number entered is 1***, the numbers will remain 1A**. In this example, the last asterisk (*) drops off, but the "A" is not omitted because the wildcard indicates that all numbers in this range remain the same. Accounts Receivable Manual 37 Chapter 2 Using the Setup Menu !Note You must print and clear the log before you can complete another delete/ renumber/merge process. When the original customer is merged into the destination customer, the resulting record will have the characteristics of the destination customer's files. Exceptions to this include the Date of Last Activity, Last Payment Date, Last Statement Date, and Last Fin Charge Date fields on the Customer Maintenance History tab. These fields contain the latest dates from either of the two customers. All numeric fields, except Discount Rate and Fin Charge Rate on the Customer Maintenance Main tab, are combined. If two repetitive invoices with the same reference designator exist for both customers, the repetitive invoice of the original customer is deleted. Also during the merge process, for security and encryption reasons, the original customer's credit card records are not copied to the destination customer and are deleted. Credit card information for original source customers should be printed before merging customers. After the merge process is complete, you can manually reenter the credit card information, if necessary. C O N T E N T S Selecting Files for Deletion ! " B A C K I N D E X !Note The Files button is available only if Delete is selected at the Change Method field in the Customer Delete/Renumber/ Merge window. In the Customer Delete/Renumber/Merge window, click Files to display a list of Accounts Receivable files that contain the customer number you selected to delete. Use this dialog box to select the specific files from which you want the customer number to be deleted. M O D U L E S Accounts Receivable Manual 38 Chapter 2 Using the Setup Menu Printing the Customer Delete/Renumber/Merge Log In the Customer Delete/Renumber/Merge window, click Proceed to execute the Delete/Renumber/Merge process. The following dialog box appears. Click Print to print the Customer Delete/Renumber/Merge Log. After the log prints, the following dialog box appears. C O N T E N T S ! " B A C K Click Yes to clear the Delete/Renumber/Merge Log file. Delaying the Execution Process In the Customer Delete/Renumber/Merge window, click Delayed to designate a time at which the Delete/Renumber/Merge process will take place. I N D E X M O D U L E S Accounts Receivable Manual 39 Chapter 2 Using the Setup Menu Global Customer Field Change In the Accounts Receivable Utilities window, select the Global Customer Field Change option to modify specified customer fields for a large number of customers. C O N T E N T S ! " B A C K I N D E X M O D U L E S At the fields in the Change From column, enter the customer data to match. At the fields in the Change To column, enter the new data with which you want to replace the existing data. For example, to change the customer type from customer type A100 to customer type B200, enter A100 at the Customer Type field in the Change From column, and enter B200 at the Customer Type field in the Change To column. Accounts Receivable Manual 40 Chapter 2 Using the Setup Menu Sales Tax Calculation Utility In the Accounts Receivable Utilities window, select the Sales Tax Calculation Utility option to recalculate sales tax for repetitive invoices, Accounts Receivable invoices, sales orders, and/or Sales Order invoices, based on the current tax information in the Common Tax files. C O N T E N T S Flagged records are records that have an invalid tax calculation. ! " B A C K After you create your Customer master file, you will be ready to begin routine processing of your customer invoices and receipts, and use the extensive Accounts Receivable reporting capabilities to process and print your customer invoices and statements. I N D E X M O D U L E S Accounts Receivable Manual 41 Chapter 3 Using the Main Menu Chapter 3 Accounts Receivable Main Menu The Accounts Receivable Main menu contains the options to create your Customer master file, enter invoices, process cash receipts, and print the necessary audit reports. Main menu options: Customer Maintenance Customer Inquiry C O N T E N T S Invoice History Inquiry Repetitive Invoice Entry Repetitive Invoice Selection ! Invoice Data Entry " Invoice Printing B A C K I N D E X Sales Journal Cash Receipts Entry Cash Receipts Journal Daily Transaction Register M O D U L E S Accounts Receivable Manual 42 Chapter 3 Using the Main Menu Customer Maintenance Use Customer Maintenance to create, maintain, and inquire detailed records for each of your customers. Customer Numbering Methods The Accounts Receivable module allows you to assign up to seven characters to identify each customer. You can use numbers, letters, or a combination of both. If the Accounts Receivable Divisions check box is selected in the Accounts Receivable Options window, the division number must precede the customer number. C O N T E N T S ! " B A C K I N D E X M O D U L E S If only numbers are used for the customer number, leading zeros are inserted automatically. For example, an entry of 150 would be displayed as 0000150. If only letters are used, no leading zeros are inserted. !Note Regardless of the numbering method selected, you can use the Lookup feature in Accounts Receivable to obtain a listing of customers, in customer-name or customer-number sequence, when a customer number is required for entry. Because customer numbers are used to identify all Accounts Receivable transactions, it is important that you employ a method of assigning numbers that best suits your requirements. Three possible numbering methods, along with an explanation of the benefits of each method, are described on the following pages. Numbers Only This method speeds data entry when the numeric key pad on your computer is used. Because leading zeros are inserted automatically, you only need to type the digits of the customer number. This method is especially suitable for businesses with a large number of customers where it may not be practical to assign a descriptive code to each customer. To assign numbers to each customer, it is suggested that you increment by 10s or 20s between customers. You might also organize your customers into groups using the first two or three digits of the customer number to denote specific types of customers. For example, customers 0010100 and 0010200 could both be trade customers, whereas customers 0020100 and 0020200 could be nontrade customers. Accounts Receivable Manual 43 Chapter 3 Using the Main Menu You can also use the first two digits of the customer number to designate the first alphabetical character of the customer's name (for example, 01 = A and 26 = Z). This method can be an advantage if report information is sorted alphabetically. A Combination of Numbers and Letters This method allows for the assignment of codes using common customer information, such as the first two or three characters of the customer name, followed by a four-digit number. This number might be the last four digits of the customer's phone number, or another unique number. C O N T E N T S ! " B A C K I N D E X M O D U L E S Because leading zeros are not inserted when alphabetical characters are used, you must type leading zeros for the numeric portion of the customer number. If leading zeros are not used, customer numbers will not be sorted correctly (for example, customers 8 through 10 should be entered as A08, A09, and A10). An Abbreviation of the Customer Name This method allows you to identify the customer by looking at the abbreviated name (for example, ABCPROD, FEDCORP, or PROTECH). Additionally, all Accounts Receivable reports list customers in an alphabetical sequence. Although this method is the easiest method to use, it is only practical if you have a relatively small number of customers whose names you easily recognize. When choosing a numbering method, remember that most Accounts Receivable reports can be sorted by customer number, sort field, ZIP Code, or customer name. If a numeric customer numbering method is used, you can use the customer name Sort feature to obtain alphabetical listings of customer information. You can also use the Sort field on the Customer Maintenance Main tab to sort customers by other information, such as types of service, product, or industry. Building the Customer Master File During System Startup, you will build a Customer master file containing records for each of your customers. You can access and retrieve information from the files previously established (for example, sales code and terms code) to speed data entry. Accounts Receivable Manual 44 Chapter 3 Using the Main Menu Entering Customer Information On the Accounts Receivable Main menu, click Customer Maintenance. If the Accounts Receivable Divisions check box is selected in the Accounts Receivable Options window, the first two digits of the customer number must be a valid division number. C O N T E N T S ! " B A C K I N D E X M O D U L E S Enter a terms code for each customer to help speed invoice processing in Invoice Data Entry. If the Accounts Receivable Divisions check box is selected in the Accounts Receivable Options window, the division prefix of the salesperson defaults to the division prefix of the customer. This button indicates that there are memos on file for this customer. For more information, see Creating or Maintaining Customer Memos. Click the Help button for overviews and related procedures. You can also press F1 at any field for pop-up field information. On the Customer Maintenance Main tab, enter the customer address, phone number, terms information, and other constant data when processing invoices. Accounts Receivable Manual 45 Chapter 3 Using the Main Menu Creating or Maintaining Customer Memos !Note The appearance of the Memo button will change, depending on whether there are existing memos for the customer. In the Customer Maintenance window, click the Memo button to maintain existing memos or create new memos specific to a customer. These memos, for example, can contain recaps of customer correspondence or specific instructions regarding the maintenance of individual accounts. The reminder date is used in Customer Memo Printing to print all memos with information related to a specific time frame. C O N T E N T S ! " B A C K I N D E X Type text in the window. As text reaches the end of each line, it automatically wraps to the next line. When the Display During Data Entry check box is selected, the current memo automatically appears for this customer in the Repetitive Invoice Entry and Invoice Data Entry windows. If the Sales Order module is installed, the memo also appears in the Sales Order data entry windows. Each memo for which the Display During Data Entry check box is selected is displayed in a Customer Memo Display window. If there are multiple memos selected to display for a customer, clicking OK in a Customer Memo Display window closes the current window and displays the next memo (in memo code sequence), until all selected memos are displayed. M O D U L E S Accounts Receivable Manual 46 Chapter 3 Using the Main Menu Viewing Item History Information !Note On the Customer Maintenance Main tab, click Items to view sales history for the selected customer and item. The Items button is available only if the Inventory Management module is integrated with Accounts Receivable. Click this Zoom button (ALT+Y) to view inventory inquiry information on the item entered. Click this Zoom button (ALT+Z) to view additional transaction information on the period selected. C O N T E N T S ! " B A C K Entering Alias Item Numbers In the Detailed Sales History window, click Alias to enter customer part numbers (that are different from your standard part numbers) that can be used during data entry or for lookup purposes. I N D E X M O D U L E S Click the Printer button to print the Customer Alias Item Listing. Accounts Receivable Manual 47 Chapter 3 Using the Main Menu Setting Up Customer Price Levels !Note For an explanation of pricing schedules and priorities, refer to your Inventory Management manual. In the Detailed Sales History window, click Pricing to set up customer price levels for individual items that can be applied automatically using Sales Order Entry. C O N T E N T S ! Customer Item Pricing Maintenance allows "override" prices that can be applied to specific customers or customer price levels. " Maintaining Customer Contacts B A C K I N D E X M O D U L E S On the Customer Maintenance Main tab, click Contacts to create and maintain multiple contacts for customer and ship-to addresses. The Primary check box can only be viewed; the check box appears selected if the contact is selected as the primary contact for the customer on the Customer Maintenance Main tab. Click the Printer button to print a Customer Contact Listing. Accounts Receivable Manual 48 Chapter 3 Using the Main Menu Maintaining Ship-to Addresses !Note You can set up and maintain ship-to addresses only if the Sales Order module is installed. On the Customer Maintenance Main tab, click Ship Address to set up and maintain one or more ship-to addresses for each customer. Use this feature if the customer's billing address is different from the ship-to address or if the customer has multiple ship-to addresses. C O N T E N T S ! " B A C K Click the Printer button to print a Customer Ship-to Address Listing. For printing instructions, see Printer Options in the Help system. I N D E X M O D U L E S Accounts Receivable Manual 49 Chapter 3 Using the Main Menu Entering Ship-to Tax Code Exemptions !Note The Exemptions button is available only if a tax schedule has been defined. In the Customer Ship to Address Maintenance window, click Exemptions to enter exemptions for tax codes that are defined in Library Master Sales Tax Schedule Maintenance. Entering exemptions determines which ship-to addresses are exempt from sales tax. Click Apply All to apply tax exemptions to all tax codes that do not have a tax exemption number. C O N T E N T S ! " B A C K Assigning a New Customer Number On the Customer Maintenance Main tab, click Renumber to assign a new customer number to any customer currently defined in Customer Maintenance. I N D E X M O D U L E S To change a customer number, be sure all invoices for the customer have been paid and cleared from the Open Invoice file. To change a customer number without clearing the open invoices, use the Customer Delete/Renumber/Merge option. For more information, see Customer Delete/Renumber/Merge. Accounts Receivable Manual 50 Chapter 3 Using the Main Menu Copying Customer Information On the Customer Maintenance Main tab, click Copy From to copy information from existing codes when defining a new customer number, sales tax code, terms code, sales code, or salesperson number. C O N T E N T S ! " B A C K I N D E X M O D U L E S If you have customers whose activity is allocated to multiple divisions, you must establish a different customer number for each division. For more information about divisions, see Division Maintenance. After the address and constant information is established for the first customer number (for the first division), click Copy From to copy this information to all subsequent divisions. If the Sales Order module is installed, the Copy From button can also be used to copy all customer ship-to addresses. After copying the information, you can modify the information. Deleting Customer Records In the Customer Maintenance window, click Delete to remove an inactive customer and to clear space for new customer information. Customer records can be deleted only if there is no outstanding activity for that customer. If there is any activity for the customer, you must wait until all of the customer's open invoices are paid and purged before you proceed with the record deletion, or use the Customer Delete/Renumber/Merge option. For more information, see Customer Delete/Renumber/Merge. Accounts Receivable Manual 51 Chapter 3 Using the Main Menu Entering Additional Customer Information In the Customer Maintenance window, click the Additional tab to display additional customer information, such as sales tax and credit card information. C O N T E N T S The Validation Code is an anti-fraud, three- or four-digit number printed on the front or back of a credit card. ! " B A C K I N D E X You can select a tax schedule that contains tax codes specific to each customer, and you can define exemption numbers if applicable. In addition, tax schedules and exemptions can be set up for each ship-to address. The sales tax information should be entered for each customer, even if the customer has a tax-exempt number, so that nontaxable sales can be reported. M O D U L E S Accounts Receivable Manual 52 Chapter 3 Using the Main Menu Entering Tax Code Exemptions !Note The Exemptions button is available only if a tax schedule has been defined. On the Customer Maintenance Additional tab, click Exemptions to enter exemption numbers for tax codes that are defined for the customer in Library Master Sales Tax Schedule Maintenance. Click Apply All to apply tax exemptions to all tax codes that do not have a tax exemption number. C O N T E N T S ! " B A C K I N D E X M O D U L E S Entering Credit Card Information !Note New credit card numbers entered in this window do not become the primary (default) credit card number for the customer. On the Customer Maintenance Additional tab, click Credit Cards to add and maintain multiple credit cards for the customer. The Primary check box can only be viewed; the check box appears selected if the credit card is selected as the primary credit card for the customer on the Customer Maintenance Additional tab. Click the Printer button to print a Customer Credit Card Listing. Accounts Receivable Manual 53 Chapter 3 Using the Main Menu Viewing Customer History In the Customer Maintenance window, click the History tab to view customer sales and payment history information. The figures at this field are updated during the Cash Receipts Journal update. For more information, see Calculation Examples in the Help system. C O N T E N T S ! If the Sales Tax and Freight Included in Sales History check box is selected in the Accounts Receivable Options window, the total sales amounts will include the sales tax and freight. " B A C K I N D E X M O D U L E S Click Future to display the period-to-date and year-to-date information reflecting the postings made to future accounting periods. The Future button is available only if postings are made for future accounting periods. Information stored and maintained includes the date established, date of last activity, last payment, and last statement, along with period-to-date, year-to-date, and last-year sales and profit history information. This information is updated automatically when invoices, cash receipts, and statements are processed for the customer. Accounts Receivable Manual 54 Chapter 3 Using the Main Menu During System Startup, you can enter applicable history information for each customer to obtain accurate sales history reports. If history information is not entered, the sales history for each customer reflects activity only from the time you began using the Accounts Receivable module. Viewing Invoice History !Note C O N T E N T S To view invoice information for the selected customer, on the Customer Maintenance History tab, click Invoice Hist. The Invoice Hist button is available only if Yes or Summary is selected at the Retain Detailed Invoice History field in the Accounts Receivable Options window. ! " B A C K I N D E X Click the Zoom button to view additional invoice history information. For more information, see Invoice History Inquiry. M O D U L E S Accounts Receivable Manual 55 Chapter 3 Using the Main Menu Viewing Open Invoices In the Customer Maintenance window, click the Invoices tab to view a list of open invoices by customer, and a breakdown of total invoiced amounts due by aging category. Use this feature to access open invoice records when handling phone inquiries from your customers, or to review the status of outstanding invoices. Click the Search button to locate invoice information. This feature allows you to sort by invoice number or invoice date, in ascending or descending order. C O N T E N T S The Invoice Zoom button is available only if an option other than No is selected at the Retain Detailed Invoice History field in the Accounts Receivable Options window. ! " B A C K I N D E X M O D U L E S Double-click a payment line for credit card and "Other" payment type payment transaction records generated through the Sales Order module to display applicable payment information. This feature does not apply to check transactions. Click the Expand (ALT+T) toggle button to view additional line information, including comments, salesperson, and customer purchase orders. Click the Statement button to print a Customer Statement for the customer selected. Click the Aging button to print the Aged Invoice Report for the customer selected. Accounts Receivable Manual 56 Chapter 3 Using the Main Menu An aging summary contains invoice totals information for the current customer. This summary includes the total balance for the current customer and a breakdown by the aging categories specified in Accounts Receivable Options. The current invoice amount due also appears. Viewing Open Orders !Note You can view open orders only if the Sales Order module is installed. C O N T E N T S In the Customer Maintenance window, click the S/Os tab to view open orders (standard and back orders) for a specific customer. All open orders display sequentially by order number, along with the total amount of open orders for the selected customer. Click the Search button to locate order information. ! " B A C K I N D E X M O D U L E S Click the Zoom button to view additional information on the item selected. Accounts Receivable Manual 57 Chapter 3 Using the Main Menu Customer Inquiry Use Customer Inquiry to review information for a specific customer, such as the address, terms, date established, sales history, and receipt history. The Customer Inquiry tabs contain similar information that appears on the Customer Maintenance tabs. For more information about each option and button, see Customer Maintenance. Using Customer Inquiry On the Accounts Receivable Main menu, click Customer Inquiry. C O N T E N T S ! " B A C K I N D E X M O D U L E S The information provided can only be viewed. The System Security feature can be used to restrict Customer Maintenance access only to personnel authorized to add, delete, or maintain customer information. Accounts Receivable Manual 58 Chapter 3 Using the Main Menu Invoice History Inquiry !Note This option is not available if No is selected at the Retain Detailed Invoice History field in the Accounts Receivable Options window. Use Invoice History Inquiry to view detailed or summary invoice information. You can use this window to access invoice history information when handling a customer phone inquiry. If the Sales Order module is installed, you can access invoice history information for invoices entered in both modules. The information provided by Invoice History Inquiry can only be viewed. Viewing Invoice History !Note C O N T E N T S If Summary is selected at the Retain Detailed Invoice History field in the Accounts Receivable Options window, the Lines tab and the Printer button are not available. On the Accounts Receivable Main menu, click Invoice History Inquiry. Click Addresses to display bill-to and ship-to address information. ! " B A C K I N D E X This field appears encrypted if the Display Partial Credit Card for Inquiry/Reports check box is selected in the Accounts Receivable Options window. M O D U L E S Accounts Receivable Manual 59 Chapter 3 Using the Main Menu Printing Invoices from History In the Invoice History Inquiry window, click the Printer button to print the selected invoice. C O N T E N T S ! " B A C K I N D E X M O D U L E S These fields are used only if printing to a WinFax printer. This button appears only if the Graphical Forms Invoices check box is selected in the Accounts Receivable Options window. Invoices recorded in the Invoice History file can be reprinted. The original invoice information, including the invoice header and line item detail, can be printed, allowing you to replace lost invoices for your customers or your files. You can reprint invoices recorded through the Accounts Receivable or Sales Order modules. Invoices processed through the Job Cost module can be printed using Invoice History Printing; however, the invoice prints using the invoice format established in Invoice Printing. For more information, see Invoice History Printing. Invoice forms that are set up as fax-enabled can be batch faxed. For more information, see Batch Faxing in your Library Master manual. For printing instructions, see Printer Options in the Help system. Accounts Receivable Manual 60 Chapter 3 Using the Main Menu Current Activity In the Invoice History Inquiry window, click Current to display current activity for the history invoice. The Current button is available only for open item customers with invoices in the Open Invoice file. Paid invoices are retained in the Open Invoice file for the number of days specified at the Number of Days to Retain Paid Invoices field in the Accounts Receivable Options window. C O N T E N T S ! " B A C K Split Commission Information In the Invoice History Inquiry window, click Split Comm to display the split commission information for the invoice. This button is available only if the current invoice is a sales order invoice recorded with split commission. I N D E X M O D U L E S Accounts Receivable Manual 61 Chapter 3 Using the Main Menu Viewing Tax Detail !Note The Tax Detail button is available only if the Sales Tax Reporting check box is selected in the Accounts Receivable Options window. In the Invoice History Inquiry window, click Tax Detail to view all tax information for the tax schedules and tax codes. For each tax code, the exemption number, taxable sales, taxable freight, and tax amounts appear. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 62 Chapter 3 Using the Main Menu Shipping History Inquiry !Note This button is available only for invoices created in Sales Order Shipping Data Entry. In the Invoice History Inquiry window, click Shipping to drill down to shipping history for invoices created in Sales Order Shipping Data Entry and updated during the Sales Journal update. Shipping history is stored in the Accounts Receivable Invoice History files. This is the ID of the person who initially entered the information in Sales Order Shipping Data Entry. C O N T E N T S ! " B A C K I N D E X Click this button to launch the StarShip software, which is available only if the StarShip Link module is registered. For more information, refer to your Sales Order manual. Click Tracking to view tracking information entered in Sales Order Shipping Data Entry. For more information, see Tracking Packages. M O D U L E S Accounts Receivable Manual 63 Chapter 3 Using the Main Menu Source Journal Information On the Invoice History Inquiry Header tab, click the Zoom button to view source journal information for an invoice. C O N T E N T S Credit Card Information ! On the Invoice History Inquiry Header tab, click the Credit Card button to display credit card information. " B A C K I N D E X M O D U L E S This field appears encrypted if the Display Partial Credit Card for Inquiry/Reports check box is selected in the Accounts Receivable Options window. The Credit Card Information dialog box is available only for Sales Order invoices, and if the Sales Order module is installed. Accounts Receivable Manual 64 Chapter 3 Using the Main Menu Tracking Packages On the Invoice History Inquiry Header tab, click Tracking to view tracking numbers for the specified sales order invoice. If the Enabled Shipping check box is cleared in the Sales Order Options window, the following dialog box appears. C O N T E N T S If the Enable Shipping check box is selected in the Sales Order Options window, the following dialog box appears. This dialog box also appears after clicking Tracking in the Shipping History Inquiry window. ! " B A C K I N D E X M O D U L E S These fields appear only if the StarShip Link module is registered and if the invoice was originally accepted as a shipment in Sales Order Shipping Data Entry. Accounts Receivable Manual 65 Chapter 3 Using the Main Menu Viewing Item Package Information !Note This button is available only for invoices created in Sales Order Shipping Data Entry and if a package is selected. In the Summary Package Tracking Inquiry window, click the Item Package Zoom button to display the contents of the package. The quantity of each item in the package is listed. C O N T E N T S ! Tracking Packages via the Internet " In the Package Tracking dialog box or the Summary Package Tracking Inquiry dialog box, select a tracking number and click the Package Tracking button to view the status of the package through an Internet package tracking service. If a tracking number for which you want to review the status is not displayed in the Package Tracking or the Summary Package Tracking Inquiry dialog box, type the tracking number at the Tracking Number field and then click the Package Tracking button. B A C K I N D E X M O D U L E S Accounts Receivable Manual 66 Chapter 3 Using the Main Menu Viewing Line Item Information !Note If Summary is selected at the Retain Detailed Invoice History field in the Accounts Receivable Options window, the Lines tab is inaccessible. After you review the information on the Invoice History Inquiry Header tab, click the Lines tab to display the line items matching the selected search criteria. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 67 Chapter 3 Using the Main Menu Viewing Lot/Serial Information On the Invoice History Inquiry Lines tab, click the Lot/Serial button to view lot/serial information for sales order invoices. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 68 Chapter 3 Using the Main Menu Repetitive Invoice Entry Use Repetitive Invoice Entry to create and maintain repetitive invoices for receivable items such as rent or service contracts. After the items are set up, they can be selected and automatically transferred to Invoice Data Entry for processing. Each time a repetitive invoice is processed, the last-billed date on file for the invoice is updated. Entering Repetitive Invoices On the Accounts Receivable Main menu, click Repetitive Invoice Entry. Click Customer to modify address and constant data information. C O N T E N T S ! " The purchase order number prints on the invoice for the customer's reference. Click the Memo button to display customer memos. For more information, see Creating or Maintaining Customer Memos. B A C K I N D E X M O D U L E S For sales tax information, see Setting Up and Processing Sales Tax. Accounts Receivable Manual 69 Chapter 3 Using the Main Menu Distributing Invoice Amounts In the Repetitive Invoice Entry window, click the Lines tab to distribute the invoice amount to the appropriate general ledger accounts. C O N T E N T S ! " B A C K Each line item represents a sale of a product or a service, or a comment to print on the customer invoice. I N D E X M O D U L E S Accounts Receivable Manual 70 Chapter 3 Using the Main Menu Entering Repetitive Invoice Totals Information To enter invoice totals information, in the Repetitive Invoice Entry window, click the Totals tab. C O N T E N T S ! " B A C K I N D E X M O D U L E S The invoice total is the total of all line item amounts, plus any applicable freight charges and sales taxes. This field can only be viewed. The Totals tab displays totals information calculated for the current recurring invoice. You can enter any applicable freight charges, then review and change the totals. When calculated totals are changed, other affected totals are recalculated and redisplayed. If a password is specified at the Commission and Credit Limit Override Password field in the Accounts Receivable Options window, you are required to enter a password when the Commission Rate or the Commission Amount fields are changed. Accounts Receivable Manual 71 Chapter 3 Using the Main Menu Viewing Tax Detail On the Repetitive Invoice Entry Totals tab, click Tax Detail to view tax code information used in this tax schedule for the invoice. This number refers to the repetitive invoice number. C O N T E N T S ! " Only the Tax Amount and Exemption Number fields can be changed. Adding or removing an exemption number will recalculate tax for all tax codes. B A C K I N D E X M O D U L E S Accounts Receivable Manual 72 Chapter 3 Using the Main Menu Printing the Repetitive Invoice Listing The Repetitive Invoice Listing lists all recurring invoices set up in Repetitive Invoice Entry. Repetitive invoices can be selected on a predefined basis and processed separately or together with regular invoices. This report is useful for reviewing repetitive invoices before selecting specific invoices for billing. An example of a Repetitive Invoice Listing is shown on page 171. In the Repetitive Invoice Entry window, click the Printer button. C O N T E N T S ! Information detailed for each repetitive invoice includes the invoice amount, applicable freight and tax amounts, sales codes, and the general ledger account numbers to post. If you created divisions for your accounts receivables, your divisional totals also print. " B A C K I N D E X M O D U L E S !Note The report total reflects the total of all repetitive invoice amounts. The Repetitive Invoice Listing can be printed for a selected customer number range and reference code range by select cycles (up to five) and by date last billed. Check the listing for accuracy and make any necessary corrections before selecting any repetitive invoices for invoice processing. You can print separate listings for a specific range of customer numbers, reference codes, or select cycles to use as a reference for periodic invoice selection. Accounts Receivable Manual 73 Chapter 3 Using the Main Menu Batch Entry The Batch Entry method allows multiple entry sessions to take place simultaneously, each with unique batch numbers assigned automatically by the system, or manually by the user. Each batch can be printed and updated individually, without affecting other batches. Batches can be specified as private, accessible only by the user who created them, unless the override password is known. Batch Entry is available in Repetitive Invoice Selection, Invoice Data Entry, and Cash Receipts Entry. During the batch print and update phases, other batches can be accessed for data entry and editing; however, only one user on the system can print and update the Sales Journal or Cash Receipts Journal. C O N T E N T S Entering Invoice Batches If the Allow Batch Entry for Invoicing check box is selected in the Accounts Receivable Options window, the following dialog box appears when you access Repetitive Invoice Selection or Invoice Data Entry. ! " Click the Next Number button to accept the next new automatically incremented batch number. B A C K If user IDs are not established, the User ID and Private Batch fields do not appear. I N D E X M O D U L E S Click Modify to modify the Next Invoice Batch Number field in the Accounts Receivable Options window. A password may be required if you attempt to access a batch entered by another user, or if you attempt to change the Private Batch check box status for a batch previously created. Accounts Receivable Manual 74 Chapter 3 Using the Main Menu Entering Cash Receipts Batches If the Allow Batch Entry for Cash Receipts check box is selected in the Accounts Receivable Options window, the following dialog box appears when you access Cash Receipts Entry. Click the Next Number button to accept the next new automatically incremented batch number. If user IDs are not established, the User ID and Private Batch fields do not appear. C O N T E N T S ! " Click Modify to modify the Next Cash Receipts Batch Number field in the Accounts Receivable Options window. A password may be required if you attempt to access a batch entered by another user, or if you attempt to change the Private Batch check box status for a batch previously created. B A C K I N D E X M O D U L E S Accounts Receivable Manual 75 Chapter 3 Using the Main Menu Printing Invoice Batches If the Allow Batch Entry for Invoicing check box is selected in the Accounts Receivable Options window, the following dialog box appears when you click the Printer button in the Repetitive Invoice Selection window, and when you access Invoice Printing. C O N T E N T S ! " B A C K Printing Cash Receipts Batches If the Allow Batch Entry for Cash Receipts check box is selected in the Accounts Receivable Options window, the following dialog box appears when you click the Printer button in the Cash Receipts Journal window. I N D E X M O D U L E S Accounts Receivable Manual 76 Chapter 3 Using the Main Menu Repetitive Invoice Selection !Note Repetitive Invoice Selection can be performed by batch. For more information, see Batch Entry. Use Repetitive Invoice Selection to select recurring invoices when you are ready to invoice customers. You can select a customer number range, reference code range, and/or select cycles. You can also enter a starting invoice number that is used by the system to automatically assign invoice numbers to the selected repetitive invoices. The invoices selected are transferred automatically from Repetitive Invoice Entry to Invoice Data Entry. If you have no changes to make to any of the selected repetitive invoices, print the invoices after the selection process completes, print the Sales Journal, and update the permanent files. Modifying Repetitive Invoices C O N T E N T S ! !Note Only invoices for which you selected the Print Invoice check box on the Repetitive Invoice Entry Header tab can be printed. " B A C K I N D E X M O D U L E S To modify repetitive invoice information before printing invoices (for example, to add a last-minute freight charge or to make a change in the salesperson commission rate), you can use the Invoice Data Entry procedures. Repetitive invoices can be selected and processed, with a batch of regular invoices, or processed separately. You must print the Sales Journal and perform the subsequent update to transfer the repetitive invoice data to the permanent files. Selecting Repetitive Invoices !Note If you select repetitive invoices more than once a month, you should always specify the appropriate select cycles to prevent the invoices from being selected twice. On the Accounts Receivable Main menu, click Repetitive Invoice Selection. The Batch No. field and Batch button appear only if the Allow Batch Entry for Invoicing check box is selected in the Accounts Receivable Options window. Click Clear to clear the current selection from the Repetitive Invoice Selection file to prevent the invoices from being updated to the Open Invoice file. Accounts Receivable Manual 77 Chapter 3 Using the Main Menu !Note Taxes will be recalculated for selected invoices. The invoices selected are those with a last billed date and a start bill date on, or prior to the date at the Selection Date field. Click the Printer button to print invoices. If the Print Invoices check box is cleared in the Accounts Receivable Options window, you are prompted for Sales Journal printing instead of invoice printing. Invoice Data Entry !Note Use Invoice Data Entry to enter information for preparing customer invoices, Invoice data can be entered by batch. For more information, see Batch Entry. C O N T E N T S ! " B A C K I N D E X and to provide a first step toward evaluating and processing your receivables. All invoices, debit memos, credit memos, and adjustments to previously recorded invoices must first be entered. Check your invoice entries for accuracy by reviewing the Sales Journal before completing the update. Invoices can be printed immediately after entry for one-step invoicing situations, or they can be printed in batch form after entry is completed for a group of invoices. Invoices that are entered but not yet updated can be maintained when necessary. To adjust an invoice after it has been updated, see Adjust a Processed Invoice in the Help system. If you use a manual Accounts Receivable system or a different computerized system, you must first perform certain preliminary data entry procedures to ensure that your accounting records are in balance. M O D U L E S Accounts Receivable Manual 78 Chapter 3 Using the Main Menu If your business handles over-the-counter sales, you can use Invoice Data Entry to record the sale and produce an invoice. For more information, see Record a Cash Sale in the Help system. ! Use Invoice Data Entry to enter a debit memo (to add miscellaneous charges to a customer's account) or a credit memo (to credit a customer's account). The adjustments print on a customer's invoice and/or statement. Internally, adjustments print on the Sales Journal and the Daily Transaction Register. If a debit or credit memo is applied to a specific invoice, the appropriate invoice number is also shown on these reports. You can also use the Match Credits to Open Invoices option. C O N T E N T S Debit memos are generally issued to an account for billing errors, freight not billed, or other miscellaneous, charges; credit memos are typically used to credit an account for returned goods. Enter the debit or credit memo as a positive amount. The system recognizes the -DM or -CM invoice type and automatically reverses the amount sign, when necessary, before applying the amount to the proper account. You can click the Printer button to print debit and credit memos. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 79 Chapter 3 Using the Main Menu Entering Invoice Data On the Accounts Receivable Main menu, click Invoice Data Entry. Click Quick Print to quick print an invoice. For more information, see Invoice Printing. C O N T E N T S ! Click Customer to modify customer information. Click the Memo button to display customer memos. For more information, see Creating or Maintaining Customer Memos. If your Accounts Receivable module uses divisions, the first two characters of the customer number must represent a valid division number. For sales tax information, see Setting Up and Processing Sales Tax. " B A C K To specify one of the following types of invoices, enter one of the following codes at the Invoice Number field and click the Next Number button: I N D E X DM CM CA FC M O D U L E S Debit Memo Credit Memo Cash Entry Finance Charge Finance charges can be calculated automatically by the system. This entry should only be used in Invoice Data Entry to make adjustments to finance charge invoices. For more information, see Adjust a Finance Charge in the Help system. Accounts Receivable Manual 80 Chapter 3 Using the Main Menu Checking the Credit Limit In the Invoice Data Entry window, click Credit to view credit limit information for the current customer. An automatic credit limit check is performed after you enter the invoice number for an existing invoice. For new invoices, a credit limit check is performed as soon as the customer number is entered and after the invoice is entered. C O N T E N T S ! " B A C K I N D E X M O D U L E S A warning message appears on the Customer Credit History window if the Customer Credit Limit Checking check box is selected in the Accounts Receivable Options window, and one or more of the following conditions exist: • The Credit Hold check box is selected on the Customer Maintenance Main tab for this customer. • The customer's balance exceeds the established credit limit. • The current invoice amount plus the customer's balance exceeds the established credit limit. Accounts Receivable Manual 81 Chapter 3 Using the Main Menu Entering Invoice Line Items !Note The Accounts Receivable account that is debited is the general ledger account specified in Division Maintenance. In the Invoice Data Entry window, click the Lines tab to distribute the invoice amount to the appropriate general ledger accounts. These distributions are posted to the appropriate accounts as credits. The system makes the offsetting debit posting to the Accounts Receivable account automatically. For more information, see Posting Using Invoice Data Entry Example in the Help system. C O N T E N T S ! " B A C K I N D E X Each line item represents the sale of a product or a service, or a comment to print on the customer invoice. You can enter as many line items as needed. M O D U L E S Accounts Receivable Manual 82 Chapter 3 Using the Main Menu Entering Invoice Totals Information In the Invoice Data Entry window, click the Totals tab to enter invoice totals information. Click Tax Detail to view tax detail information for the selected invoice. For more information, see Viewing Tax Detail. C O N T E N T S ! " B A C K I N D E X M O D U L E S The Totals tab displays the totals information that the system calculated for the current invoice or batch number. You can enter any applicable freight charges, then review and change the totals. When calculated totals are changed, other affected totals are recalculated and redisplayed. If a password is specified at the Commission and Credit Limit Override Password field in the Accounts Receivable Options window, you are prompted for the password when the Commission Rate or the Commission Amount fields are changed. Click the Printer button to print invoices. If the Print Invoices check box is cleared in the Accounts Receivable Options window, you are prompted for Sales Journal printing instead of invoice printing. Accounts Receivable Manual 83 Chapter 3 Using the Main Menu Invoice Printing !Note Invoices entered by batch can print by batch if the Allow Batch Entry for Invoicing check box is selected in the Accounts Receivable Options window. For more information, see Printing Invoice Batches. Invoice Printing uses information entered in Invoice Data Entry to print invoices for your customers. Recurring invoices selected in Repetitive Invoice Selection can also be printed from this window. An example of a Customer Invoice is shown on page 172. You can print invoices in a nongraphical format, or a graphical format using Crystal Reports. For information on customizing graphical forms, see Customize Graphical Forms in the Help system, and refer to the MAS 90 and MAS 200 Crystal Reports manual. For information on customizing nongraphical forms, see Customize Nongraphical Forms in the Help system or see Customizing Invoice Printing. Printing Invoices C O N T E N T S On the Accounts Receivable Main menu, click Invoice Printing. ! " B A C K I N D E X M O D U L E S Click Form to customize your invoices. !Note For more information on printing tax information on invoices, see Printing and Updating Sales Tax Information. This button appears only if the Graphical Forms Invoices check box is selected in the Accounts Receivable Options window. After you print invoices, you can print the Sales Journal and the Gross Profit Journal (optional), which contain cost of goods sold, commission, and tax information. You can then update the invoices to the general ledger to post the receivables amounts. For more information, see Sales Journal. Invoice forms that are set up as fax enabled can be batch faxed. For more information, see Batch Faxing in your Library Master manual. Accounts Receivable Manual 84 Chapter 3 Using the Main Menu Sales Journal The Sales Journal is an audit report itemizing the data entered in Invoice Data Entry. Any repetitive invoices selected for billing are also listed. Printing this report is the first step in the update process, and provides an opportunity to check invoice data for errors before the information is posted. !Note C O N T E N T S ! " B A C K I N D E X The Sales Journal can be printed by batch if the Allow Batch Entry for Invoicing check box is selected in the Accounts Receivable Options window. For more information, see Batch Entry. Information in the journal includes the invoice number, batch number, date, customer number, terms, freight, sales tax, and net and total amounts. A total of all invoices is provided. If you use divisions in your Accounts Receivable module, totals are provided by division. A recap of general ledger accounts to post to each division is provided at the end of the report. If the Print Tax Detail on Sales Journal check box is selected in the Accounts Receivable Options window, the sales tax amount for each tax code will also print on the Sales Journal. The Tax Journal Summary prints following the Sales Journal. If the Print Tax Journal in Detail check box is selected, the Tax Journal Detail also prints. The Gross Profit Journal details sales and commission information for each invoice. Information on the report includes the invoice number, batch number, customer number and name, salesperson, sales tax, commission rate, net sales amount, cost of goods sold amount, gross profit amount, profit percentage, commission amount, and invoice total. Examples of a Sales Journal, a Tax Journal Detail, a Tax Journal Summary, and a Gross Profit Journal are shown on pages 173-177. M O D U L E S Accounts Receivable Manual 85 Chapter 3 Using the Main Menu Printing the Sales Journal On the Accounts Receivable Main menu, click Sales Journal. C O N T E N T S ! " B A C K "Warning Do not proceed with the Sales Journal update until all invoices are printed. When you proceed with the update, all invoices entered are cleared from the data entry files and are not available for invoice printing. Review the Sales Journal and use it to balance your invoice entries. Prepare an adding machine tape of the invoices entered and check the total against the total on the journal. These totals should match unless an incorrect invoice amount was entered. If the totals do not match, return to Invoice Data Entry, make any necessary changes, and reprint the Sales Journal. Be sure to save the most recently modified Sales Journal as an audit trail of invoiced receivables. After printing or previewing the Sales Journal, the following dialog box appears. I N D E X M O D U L E S Click Yes to print the Gross Profit Journal; the journal should always be printed as an audit trail. After the journal prints, the following dialog box appears. If you do not update at this time, the invoice information is included the next time an update is attempted. Accounts Receivable Manual 86 Chapter 3 Using the Main Menu During the update process, the following occurs: C O N T E N T S ! " "Warning • Do NOT, under any circumstances, interrupt the update process! The period-to-date and year-to-date sales fields in the Customer master file are updated with invoice amounts. • Each noncash invoice entry is recorded in the Open Invoice file. • Invoice and line detail information is updated to the Invoice History file. • Postings are made to the General Ledger Transaction file for future printing. • The Accounts Receivable period-ending date is compared with the accounting date. If the accounting date is greater than the period-ending date, all data for the Accounts Receivable module is posted to a future period. • The Sales Tax History file is updated with the tax invoiced for each tax code. After the update completes, you can print the Daily Transaction Register and update the general ledger entries posted from the Sales Journal. For more information, see Daily Transaction Register. B A C K I N D E X M O D U L E S Accounts Receivable Manual 87 Chapter 3 Using the Main Menu Cash Receipts Entry !Note Cash receipts data can be entered by batch. For more information, see Batch Entry. !Note C O N T E N T S ! " B A C K I N D E X Credit card receipts entered in Cash Receipts Entry do not update the Bank Reconciliation module. To manually post credit card transactions in Bank Reconciliation, see Post Credit Card Settlement Amount in the Help system. !Note Credit card receipts entered in Cash Receipts Entry can be authorized in batch if the Enable Batch Authorizations check box is selected on the Preferences Server Info tab. Use Cash Receipts Entry to record cash or credit card payments against outstanding customer balances. To enable Cash Receipts Entry to accept credit card payments, select the Accept Credit Cards in Cash Receipts check box on the Accounts Receivable Options Main tab. For open item customers, you can apply the cash or credit card payments against specific open invoices, or you can record a cash or credit card prepayment for an invoice not contained in the Open Invoice file. For balance forward customers, cash or credit card payments are applied against aged balances. For miscellaneous cash receipts or adjustments to customer balances, you can apply a cash or credit card payment directly to the appropriate general ledger accounts. You can use Cash Receipts Entry to apply cash or credit card payments to debit memos. You can also use Cash Receipts Entry to apply credit memos against open invoices. Cash Receipts Entry allows you to control the entry of each cash deposit by bank code and date of deposit. Credit card deposits are controlled by the date of deposit. You can process any number of cash or credit card deposits for a single day. For each deposit, you must enter the corresponding deposit amount that represents the total of all checks or credit card payments deposited. Before completing the entry, the system automatically compares the deposit amount against the total of all checks or credit card payments entered to ensure accurate entry of data. Transactions recorded using Cash Receipts Entry are printed on a journal, checked for accuracy, and updated. M O D U L E S Accounts Receivable Manual 88 Chapter 3 Using the Main Menu Entering Cash Receipts Deposit Information On the Accounts Receivable Main menu, click Cash Receipts Entry. The following Cash Receipts Deposit window appears. This field appears only if the Accept Credit Cards in Cash Receipts check box is selected on the Accounts Receivable Options Main tab. C O N T E N T S ! " B A C K I N D E X Click Delete to cancel all deposits entered for the current deposit number. Only use Delete to cancel the entire deposit. ! When using a "prepay" invoice to record a cash or credit card payment received before the invoice is generated, it is important to use the same invoice number when creating the invoice using Invoice Data Entry. The system is designed to match the invoice number with the extension -PP to the same invoice number with the extension -IN or -DM. By using the same invoice number for both the prepayment and the invoice, you will not need to manually apply these invoices using Cash Receipts Entry. You can also use Match Credits to Open Invoices to apply credits to open invoices. If the same invoice number cannot be used for both the prepayment and the invoice, the suggested alternative is to use a different numbering system for prepay invoices entered using Cash Receipts Entry. For example, use the date as part of the invoice number to reduce the chance of duplicating the prepayment invoice number. For more information, see Prepay an Invoice, and Invoice Data Entry in the Help system. M O D U L E S Accounts Receivable Manual 89 Chapter 3 Using the Main Menu Entering Cash Receipts After completing entries in the Cash Receipts Deposit window, the Cash Receipts Entry Header tab appears. If you are entering a cash receipt, the Cash Receipts Entry window appears similar to this. C O N T E N T S ! If your Accounts Receivable module uses divisions, the first two characters of the customer number must represent a valid division number. Click Customer to modify address and constant data information for the current customer. " B A C K I N D E X M O D U L E S If you are entering a credit card receipt, the Cash Receipts Entry window appears similar to this. Click Deposit to display the Cash Receipts Deposit window. For more information, see Entering Cash Receipts Deposit Information. Click the Memo button to display customer memos. For more information, see Creating or Maintaining Customer Memos. Click the Credit Card List button to display all credit card numbers for the current customer. Click the Lookup button to display all credit card numbers associated with the current deposit. Accounts Receivable Manual 90 Chapter 3 Using the Main Menu Entering A/R Cash Receipt Credit Card Information !Note New credit card numbers entered in this window and saved to the Customer Credit Card file do not become the primary (default) credit card number for the customer. C O N T E N T S ! " B A C K I N D E X M O D U L E S On the Cash Receipts Entry window, click the Credit Card Information button to view credit card information, and to add and maintain multiple credit cards for the selected customer. This window also appears automatically when a credit card number is entered or selected at the Card Number field in the Cash Receipts Entry window. For information about using the Credit Card Processing module to process credit card transactions, see Process Credit Card Transactions in the Help system. Click the Save button to save the credit card information to the Customer Credit Card file. This field is available only if the Credit Card Processing module is registered and the payment type has a valid processor connection. This button is available only if the Credit Card Processing module is registered, the payment type has a valid processor connection, and an amount has been distributed. If you are adding a new credit card, clicking the Save button will create a new record for this credit card in the Customer Credit Card file. If you are making changes to an existing credit card, such as changing the cardholder's name or expiration date, clicking the Save button will overwrite the existing credit card information in the Customer Credit Card file with any updates/changes made. After entering new credit card information, instead of clicking the Save button, you can click OK to use the credit card for the current receipt (essentially a one-time use); clicking OK does not save the credit card to the Customer Credit Card file. Accounts Receivable Manual 91 Chapter 3 Using the Main Menu Processing Open Item Customers On the Cash Receipts Entry Header tab, click Auto if you are processing an open item customer to automatically pay open invoices for the current customer number. The amount entered at the Amount Received field is applied to each open invoice, starting with the oldest, until the amount is fully distributed. You can then modify these amounts on the Lines tab. The Auto button appears only if the Open Item Customer check box is selected for the customer on the Customer Maintenance Main tab. Processing Balance Forward Customers C O N T E N T S On the Cash Receipts Entry Header tab, click Adjust if you are processing a balance forward customer to apply discounts or miscellaneous general ledger adjustments. Amounts entered at the Discount Used and Amount Posted fields on the Cash Receipts Entry Lines tab are applied against the customer's balance. The Adjust button appears only if the Open Item Customer check box is cleared for the customer on the Customer Maintenance Main tab. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 92 Chapter 3 Using the Main Menu Entering Cash Receipt Line Items In the Cash Receipts Entry window, click the Lines tab to distribute (or redistribute) the amount received to the appropriate invoices or general ledger accounts. C O N T E N T S ! " B A C K I N D E X M O D U L E S Each line item represents payment distribution to an invoice or miscellaneous general ledger account. You can enter as many line items as needed. If a discount is allowed, for the invoiced amount, you will also debit this account. For more information, see Cash Receipt Entry Example in the Help system. The posting balance is updated after each line is entered. If the posting balance for the current check or credit card payment is large enough to pay the entire invoice, the default amount posted is the same as the invoice balance. If the entire invoice cannot be paid, the portion that can be paid is displayed at the Amount Posted field. Click the Printer button to print the Cash Receipts Journal. For more information, see Cash Receipts Journal. Accounts Receivable Manual 93 Chapter 3 Using the Main Menu Selecting Invoices !Note Invoices that have been selected on the Cash Receipts Entry Select Invoices window do not appear. On the Cash Receipts Entry Lines tab, click Select to select the invoices that can be paid. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 94 Chapter 3 Using the Main Menu Cash Receipts Journal The Cash Receipts Journal is an audit report used to check the accuracy of the data entered in Cash Receipts Entry. The printed entries may include receipts against invoices, debit memos, and finance charges. Credit memos, prepayments, and general ledger adjustments are also shown. !Note The Cash Receipts Journal can be printed by batch if the Allow Batch Entry for Cash Receipts check box is selected in the Accounts Receivable Options window. C O N T E N T S For cash receipts, information on the journal includes the bank code, posting date, deposit amount, customer number and name, check number and amount, discount amount, and the invoice numbers to which the cash receipts are applied. For credit card receipts, information on the journal includes the posting date, deposit amount, customer number and name, credit card number and amount, discount amount, and the invoice numbers to which the credit card receipts are applied. The amount posted to each invoice is shown, along with any outstanding balance. Totals are provided for each posting by deposit date and by division. Examples of a Cash Receipts Journal are shown on pages 178 and 179. Printing the Cash Receipts Journal ! On the Accounts Receivable Main menu, click Cash Receipts Journal. " B A C K I N D E X M O D U L E S !Note The Cash Receipts Journal can be printed with page breaks by deposit number or deposit date if the Break Cash Receipts Journal by Deposit check box is selected in the Accounts Receivable Options window. If the deposit balance for any of the deposit does not balance, the out-of-balance amount prints on the report. You must correct your entries in Cash Receipts Entry before continuing with the update. Review the Cash Receipts Journal to verify your entries; prepare an adding machine tape of the checks and credit card payments posted, and check the total against the total on the journal. These totals should match. If the totals are in balance, proceed with the update. If the totals do not match, return to Cash Receipts Entry and make any corrections before performing the update. Accounts Receivable Manual 95 Chapter 3 Using the Main Menu Authorizing Credit Card Payments If the Credit Card Processing module is registered and the Enable Batch Authorizations check box is selected on the Preferences Server Info tab, the following dialog box appears for you to process your credit card transactions. Click Yes to process the credit card transactions and to proceed with the Cash Receipts Journal update. Updating the Cash Receipts Journal C O N T E N T S After reviewing the Cash Receipts Journal, proceed with the update. ! " B A C K I N D E X M O D U L E S "Warning During the update process, the following occurs: Do NOT, under any circumstances, interrupt the update process! • When cash and credit card receipts entries are applied against invoices in the Open Invoice file and the Customer master file, the respective balances due are reduced in the appropriate aging categories. • The General Ledger Daily Transaction file is updated with the Cash, Accounts Receivable, and Miscellaneous general ledger account postings. The deposit date for each deposit is used as the posting date when the Daily Transaction Register is printed and updated. • The Monthly Cash Receipts file is updated with the cash and credit card receipts information. • The Sales Tax History file is updated with the tax collected for each tax code. • The Deposit Transaction Report is updated with any credit card deposits. After the update completes, you can print the Daily Transaction Register and update the general ledger entries posted from the Cash Receipts Journal. For more information, see Daily Transaction Register. Accounts Receivable Manual 96 Chapter 3 Using the Main Menu Daily Transaction Register The Daily Transaction Register is an audit report detailing all general ledger transactions posted using Repetitive Invoice Selection, Invoice Data Entry, Cash Receipts Entry, and Finance Charge Entry. !Note C O N T E N T S ! " Printing the register does not automatically update the information to the general ledger. After you print the register, you are prompted to update the Daily Transaction Register, which will clear the file and update to the general ledger. Each transaction is listed by general ledger account number and description, along with the appropriate debit and credit amounts. Transactions shown on this report are printed by posting date, source journal (for example, AR), and register number. Totals are provided by source and date. If the General Ledger module is integrated with Accounts Receivable, all entries are updated directly to the general ledger after this register is printed and updated. If the General Ledger module is not installed, your transactions are updated to the General Ledger Recap file. The General Ledger Posting Recap and Daily Transaction Register are used as a reference when posting transaction information to your general ledger. You can print and update the Daily Transaction Register each time a batch of invoices or cash and credit card receipts is entered. An example of Daily Transaction Register is shown on page 180. B A C K I N D E X M O D U L E S Accounts Receivable Manual 97 Chapter 4 Using the Reports Menu Chapter 4 Accounts Receivable Reports Menu The Accounts Receivable Reports menu provides informative reports to help you analyze customer sales, improve collections, determine credit policies, and manage your sales effort. In addition to management reports, you can also produce customer listings and mailing labels to improve communication and service to your customers. For information on printing, see Printer Options in the Help system. Reports menu options: C O N T E N T S Customer Listing Customer Mailing Labels Customer Memo Printing ! Aged Invoice Report " Cash Expectation Report B A C K Trial Balance Report Customer Sales Analysis Sales Analysis by Salesperson Salesperson Commission Report I N D E X M O D U L E S Sales Tax Report Monthly Sales Report Monthly Cash Receipts Report Invoice History Report Accounts Receivable Analysis General Ledger Posting Recap Invoice History Printing Customer Masterfile Audit Report Deposit Transaction Report Credit Card Settlement Report Accounts Receivable Manual 98 Chapter 4 Using the Reports Menu Customer Listing The Customer Listing provides a list of customer-related information. You can print permanent, temporary, or all customers in the customer number range selected. You can specify the degree of detail to print, from a simple name and number listing to a detailed listing including the customer name, number, address, tax schedule, and terms information. The listing also includes sales history data such as period-to-date, year-to-date, and prior-year sales. You can elect to print tax exemption numbers, ship-to address information, credit card information, or customer memos on file for the selected range of customers. An example of a Customer Listing is shown on page 181. C O N T E N T S Printing the Customer Listing On the Accounts Receivable Reports menu, click Customer Listing. ! " B A C K I N D E X M O D U L E S Select this check box to print tax exempt numbers for the customers selected. Click the Help button for overviews and related procedures. You can also press F1 at any field for pop-up field information. Accounts Receivable Manual 99 Chapter 4 Using the Reports Menu Customer Mailing Labels Use Customer Mailing Labels to print customer names and addresses on labels, and tax schedule and exemption numbers from the Exemption file. You can print permanent, temporary, or all customers in the selected range. You can also print multiple labels for each customer. Ship-to-address information can be printed instead of the customer's regular address. The standard, default format for customer mailing labels is contained in the Forms file. This format can be modified, or you can customize new formats to print customer information on a variety of forms. C O N T E N T S ! " B A C K I N D E X You can, for example, print one type of label for correspondence and a different type of label to use on file folders or other internal records. You can also create formats to accommodate Rolo-Dex® cards, continuous form envelopes, or even personalized business letterhead. In addition to names and addresses, you can print any information contained in the Customer master file, including phone numbers, contacts, reference numbers, and receivable balances. Printing Customer Mailing Labels You can print mailing labels in a nongraphical format, or a graphical format using Crystal Reports. For information on customizing graphical forms, see Customize Graphical Forms in the Help system, and refer to the MAS 90 and MAS 200 Crystal Reports manual. For information on customizing nongraphical forms, see Customize Nongraphical Forms in the Help system. For more information, see Customizing Customer Mailing Labels. Examples of Customer Mailing Labels are shown on page 182. M O D U L E S Accounts Receivable Manual 100 Chapter 4 Using the Reports Menu On the Accounts Receivable Reports menu, click Customer Mailing Labels. Click Form to customize your customer mailing labels. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 101 Chapter 4 Using the Reports Menu Customer Memo Printing Use Customer Memo Printing to print memos that contain customer-specific information. These memos can contain recaps of customer correspondence or specific instructions regarding the maintenance of individual accounts. You can select the memos to print using the customer number, memo code, memo date, or reminder date. You can also specify whether the memo detail will print for each memo, and whether a page break will be inserted between memos. An example of a Customer Memo is shown on page 183. Printing Customer Memos On the Accounts Receivable Reports menu, click Customer Memo Printing. C O N T E N T S ! " B A C K The reminder date is identified during memo creation for future reference. I N D E X M O D U L E S Accounts Receivable Manual 102 Chapter 4 Using the Reports Menu Aged Invoice Report !Note Information is provided for any specific date as long as the date does not represent a period that is already closed, or the invoice date and the accounting date are not in the same accounting period. C O N T E N T S The Aged Invoice Report provides a detailed list of invoices by customer number and by aging categories for all, or a selected range of customers. This report provides an overview of outstanding receivables balances and is useful for managing collections and achieving an efficient receivables turnaround. You can include open invoices only, paid invoices only, or all invoices of both types. You can specify complete invoice item detail, invoice information without item detail, or summary total information by customer. You can also include, and age, any credit memos issued during the selected period. The report can include any one or all of the four aging categories specified in Accounts Receivable Options. For each invoice, the report shows the invoice number, invoice date, amount, due date, and discount due date (if applicable). Totals are printed by customer number and by division, with a grand total of all invoices shown as the report total. An example of an Aged Invoice Report is shown on page 184. ! Printing the Aged Invoice Report " On the Accounts Receivable Reports menu, click Aged Invoice Report. B A C K I N D E X M O D U L E S The aging options available at this field depend on the aging categories specified at the Aging Categories field in the Accounts Receivable Options window. This field is enabled only if Exclude by Transaction Date is selected at the Future Transactions field. Accounts Receivable Manual 103 Chapter 4 Using the Reports Menu Trial Balance Report !Note You can use this report to reconcile your general ledger to the balance of the Accounts Receivable account. !Note C O N T E N T S ! Information is provided for any specific date as long as the date does not represent a period that is already closed, or the invoice date and the accounting date are not in the same accounting period. " B A C K I N D E X The Trial Balance Report provides a complete recap of the Accounts Receivable invoices, detailing all receipts, adjustments, or other activities that affect the Accounts Receivable balances during a specified period. The Aged Invoice Report uses the invoice date or due date specified in Accounts Receivable Options. The Trial Balance Report uses the transaction date (accounting date). If the Aged Invoice Report and the Trial Balance Report do not balance to each other, one or more invoices may have an invoice date and a transaction date that are not in the same period. When transaction detail prints, the payment type for credit card and other payment type transactions generated through the Sales Order module are added to the report. You can select a range of customer numbers to include in the report. In addition, you can include all invoices on file, or select either open or paid invoices. You can print the transaction information in detail form, or summarize it by invoice. An example of a Trial Balance Report is shown on page 185. Printing the Trial Balance Report !Note On the Accounts Receivable Reports menu, click Trial Balance Report. Print this report before performing period-end processing. M O D U L E S Accounts Receivable Manual 104 Chapter 4 Using the Reports Menu Cash Expectation Report !Note Information is provided for any specific date as long as the date does not represent a period already closed, or the invoice date and the accounting date are not in the same accounting period. C O N T E N T S The Cash Expectation Report provides a summary of customer invoices outstanding for up to four consecutive periods and one future period. This report provides a comprehensive picture of the cash you expect to receive within a given time frame. The future period contains all cash expectations beyond the four periods. Information on the report includes the customer number and name, invoice number and due date, available discount and due date, invoice balance, and aged payments due. Due dates can also be calculated using the average days to pay information for each customer. Totals are provided by customer and division, with a total of all payments due within the period-ending dates specified. An example of a Cash Expectation Report is shown on page 186. Printing the Cash Expectation Report On the Accounts Receivable Reports menu, click Cash Expectation Report. ! " B A C K I N D E X M O D U L E S You can change the date at the Cash Expected as Of field to any future date, and the system will calculate and display the corresponding four period-ending dates, each spaced 15 days apart. These dates can be overridden with new entries. Accounts Receivable Manual 105 Chapter 4 Using the Reports Menu Customer Sales Analysis The Customer Sales Analysis provides a comprehensive recap of total sales, cost of goods sold, profit percentages, cash received, and finance charges. The total number of invoices and finance charges issued to each customer is also itemized. The information provided is only for the current Accounts Receivable period. To obtain sales information for the next accounting period, period-end processing must be completed for the current period. Printing the Customer Sales Analysis C O N T E N T S ! " B A C K I N D E X The Customer Sales Analysis report provides accurate information only for the current Accounts Receivable period. To obtain sales information for the next accounting period, period-end processing must be completed for the current period. The information detailed by this report allows you to compare sales activity by customer for any of the three periods selected. Sales amount percent-of-total figures are printed only if the report is being ranked by period-to-date, year-to-date, or prior-year sales. The percentage shown represents the percentage of the total receivables each customer's sales represents. If you have created divisions, divisional totals are also provided. Printing the report by salesperson reflects the customer sales, sorted by the default salesperson for each customer. To obtain accurate sales information by the actual salesperson assigned to each invoice, see Sales Analysis by Salesperson. An example of a Customer Sales Analysis is shown on page 187. M O D U L E S Accounts Receivable Manual 106 Chapter 4 Using the Reports Menu On the Accounts Receivable Reports menu, click Customer Sales Analysis. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 107 Chapter 4 Using the Reports Menu Sales Analysis by Salesperson The Sales Analysis by Salesperson report provides a recap of sales analysis information by salesperson and customer to accurately reflect salesperson sales based on the salesperson assigned to each invoice. You can include period-to-date, year-to-date, or prior-year information, or you can incorporate all three periods. The Sales Analysis by Salesperson report provides accurate information only for the current Accounts Receivable period. To obtain sales information for the next accounting period, period-end processing must be completed for the current period. C O N T E N T S ! " The information detailed in this report allows you to compare receivables activity by salesperson and customer for any of the three periods selected. If you have created divisions, divisional totals are also provided. An example of Sales Analysis by Salesperson is shown on page 188. Printing the Sales Analysis by Salesperson Report On the Accounts Receivable Reports menu, click Sales Analysis by Salesperson. B A C K I N D E X M O D U L E S If Salesperson or Customer Number is selected at the Sort Options field, data from any or all of the sales periods is included on the report, but the information is sorted by the sort option selected rather than ranked by sales volume. Accounts Receivable Manual 108 Chapter 4 Using the Reports Menu Salesperson Commission Report !Note This report is available only if the Salesperson Commission Reporting check box is selected in the Accounts Receivable Options window. The Salesperson Commission Report details commissions updated in the current period. Commission information for each salesperson includes the invoice number, the invoice date and total, as well as the cost, gross profit, and percent-of-profit earned. Totals are provided by customer and salesperson, followed by a total of all commissions reported. If you have divisionalized your Accounts Receivable module, divisional totals are also provided. The report shows the invoice amount paid and the commission payable amount for invoices fully paid if the Commissions Paid on Paid Invoices Only check box is selected in the Accounts Receivable Options window. An example of a Salesperson Commission Report is shown on page 189. C O N T E N T S Printing the Salesperson Commission Report On the Accounts Receivable Reports menu, click Salesperson Commission Report. ! " B A C K I N D E X M O D U L E S This check box appears only if the Commissions Paid on Paid Invoices Only check box is selected in the Accounts Receivable Options window. When the report prints, you can clear the commission detail. Accounts Receivable Manual 109 Chapter 4 Using the Reports Menu Click Yes to clear all printed commission detail. If the Commission Paid on Paid Invoices Only check box is selected in the Accounts Receivable Options window, only invoices that have been paid are cleared and all outstanding invoices are retained and appear the next time the report is printed. Sales Tax Report !Note C O N T E N T S This report is available only if the Sales Tax Reporting check box is selected in the Accounts Receivable Options window. The Sales Tax Report provides a recap of all sales tax information by tax code. This report can be printed in summary or detail format and includes taxable sales, nontaxable sales, taxable freight, nontaxable freight, taxable tax, exempt amount, and sales tax amount for each tax code. The accumulated sales tax collected prints for each tax code and primary tax code. The report reflects sales tax from all invoices recorded since the last printed report and file clearing. The report should be printed and the file cleared before processing any invoices for the next tax reporting period. An example of a Sales Tax Report is shown on pages 190 and 191. ! " Printing the Sales Tax Report On the Accounts Receivable Reports menu, click Sales Tax Report. B A C K I N D E X M O D U L E S The Sales Tax Report offers multiple print options. When the Print by Primary Tax Code check box is selected and your state is defined as the first tax code within the tax schedules, the report provides subtotals by all primary tax codes, as defined in Library Master Sales Tax Schedule Maintenance, and prints by state. For more information, see Printing and Updating Sales Tax Information. Accounts Receivable Manual 110 Chapter 4 Using the Reports Menu Monthly Sales Report The Monthly Sales Report provides a recap of all sales activities for the period recorded in the Accounts Receivable system. All invoices recorded in Invoice Data Entry, Cash Receipts Entry, and the sales order system are included on this report. !Note This report is cleared during period-end processing. C O N T E N T S If you created divisions, this report is sorted by division. Invoices within each division are sorted by customer number and sorted further by invoice number. The invoice information detailed by this report includes the invoice date, due date, and discount date. The transaction information included specifies the transaction type, date, and amount. Any prepayments applied to each invoice are also specified. Invoices are subtotaled by customer number and totaled by division. Report totals are also provided. An example of a Monthly Sales Report is shown on page 192. Printing the Monthly Sales Report On the Accounts Receivable Reports menu, click Monthly Sales Report. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 111 Chapter 4 Using the Reports Menu Monthly Cash Receipts Report The Monthly Cash Receipts Report provides a recap of all cash receipts processed for a specified date using Cash Receipts Entry. The information for each deposit includes the deposit date and number, and the customer name and number. Each check deposited and each invoice (or miscellaneous general ledger distribution) to which it is applied is detailed with the cash amount applied, discount applied, and invoice balance information. Totals are provided by deposit number, deposit date, and bank code. An example of a Monthly Cash Receipts Report is shown on page 193. Printing the Monthly Cash Receipts Report C O N T E N T S On the Accounts Receivable Reports menu, click Monthly Cash Receipts Report. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 112 Chapter 4 Using the Reports Menu Invoice History Report !Note This report is available only if Yes or Summary is selected at the Retain Detailed Invoice History field in the Accounts Receivable Options window. The Invoice History Report provides a detailed listing of invoice information entered in Invoice Data Entry. If the Sales Order or Job Cost modules are integrated with Accounts Receivable, you can also access invoice history information for invoices entered in these modules. The customer number and name, billing address, ship-to address, and invoice total are shown for each invoice. Line item detail information can also be provided for each invoice. An example of an Invoice History Report is shown on page 194. Printing the Invoice History Report On the Accounts Receivable Reports menu, click Invoice History Report. C O N T E N T S You can print split commissions only if the Sales Order module is installed. ! " B A C K I N D E X M O D U L E S You can print lot/serial information only if the Sales Order and Inventory Management modules are installed and lot/serial tracking is activated at the Retain Lot/Serial Sales History field in the Sales Order Options window. This check box is available only if the Enable Warranty Tracking check box is selected in the Inventory Management Options window. This check box is available only if the Print in Summary Format check box is cleared and the Sales Tax Reporting check box is selected in the Accounts Receivable Options window. A summary listing provides only the invoice number, invoice date, customer number and name, salesperson number, and invoice total for each invoice. If line information is printed, the sales code, description, quantity, unit price, and extension are provided. A detail listing provides full bill-to and ship-to address information for each invoice, as well as tax class, general ledger account, and unit cost for each line. Accounts Receivable Manual 113 Chapter 4 Using the Reports Menu Accounts Receivable Analysis !Note This report can be printed at any time to provide a detailed analysis of receivables status. Reporting is based on the current and previously completed (for example, closed through period-end processing) accounting periods. C O N T E N T S ! The Accounts Receivable Analysis is an in-depth management report consisting of an aging recap and statistical summary of receivables activity for up to six consecutive periods. The statistical summary indicates whether Accounts Receivable activity is increasing or decreasing in comparison to prior periods and what proportion of the receivables is not current. Printing the Accounts Receivable Analysis Information is accumulated from the Open Invoices file and includes, total Accounts Receivable dollars, the percentage of change over the prior period(s), the total number of invoices, and a breakdown by period of overdue invoices. The periods are specified at the Aging Categories field in the Accounts Receivable Options window. Statistical data includes percentage comparisons of current Accounts Receivable dollars and age over the previous period and the remaining period average. The average invoice amount and age for the current period are also highlighted. " B A C K I N D E X M O D U L E S Accounts Receivable Manual 114 Chapter 4 Using the Reports Menu On the Accounts Receivable Reports menu, click Accounts Receivable Analysis. Your Internet browser launches and displays the report. C O N T E N T S ! " B A C K I N D E X M O D U L E S The aging recap portion of the report includes data for up to six previous periods, but the periods must be completed. If you set up your system in January, and run this report in March, periods 1 and 2 (January and February) are the only previous periods reflected. For more information on this report, see Explanation of Accounts Receivable Analysis Details in the Help system. Accounts Receivable Manual 115 Chapter 4 Using the Reports Menu General Ledger Posting Recap !Note This report reflects only those transactions printed on the Daily Transaction Register and subsequently updated. The General Ledger Posting Recap provides a detailed recap, by general ledger account number, of all postings made using Invoice Data Entry, Cash Receipts Entry, and Finance Charge Entry. Like the Daily Transaction Register, the General Ledger Posting Recap itemizes each transaction and lists the corresponding debit and credit amounts. If desired, a range of dates can be specified. Transactions shown on the General Ledger Posting Recap are sorted by general ledger account number, with totals shown for all transactions posted to each account. The report total shows the grand total of all posting activity through the specified ending date. C O N T E N T S ! " B A C K I N D E X The General Ledger Posting Recap is primarily designed for users who do not have the General Ledger module installed. Printing the report at the end of each period provides a convenient summary of receivables transactions used to post to a manual general ledger. If the General Ledger module is not installed, the detail information on this report can be purged during period-end processing. If the General Ledger module is integrated with Accounts Receivable, you can print this report for a record of the current period's receivables postings. In this case, however, detail purging is performed using General Ledger Period End Processing. An example of a General Ledger Posting Recap is shown on page 195. Printing the General Ledger Posting Recap On the Accounts Receivable Reports menu, click General Ledger Posting Recap. M O D U L E S Accounts Receivable Manual 116 Chapter 4 Using the Reports Menu This report can print only summary information (the posting account number, account description, and debit or credit amount posted). It can also include the date, reference, and posting remark for each transaction. Invoice History Printing Use Invoice History Printing to print history invoices for a range of customer numbers, invoice numbers, and invoice dates. You must print the different types of invoices separately. You can print only unpaid invoices for open item customers, which shows past due invoices for collection purposes. An example of a Customer Invoice is shown on page 172. !Note C O N T E N T S ! You can print encrypted credit card numbers on invoices if the Display Partial Credit Card for Inquiry/Reports check box is selected in the Accounts Receivable Options window. You can print history invoices in a nongraphical format, or a graphical format using Crystal Reports. For information on customizing graphical forms, see Customize Graphical Forms in the Help system, and refer to the MAS 90 and MAS 200 Crystal Reports manual. For information on customizing nongraphical forms, see Customize Nongraphical Forms in the Help system. Printing Invoice History On the Accounts Receivable Reports menu, click Invoice History Printing. " B A C K I N D E X M O D U L E S Click Form to customize your history invoices. This button appears only if the Graphical Forms Invoices check box is selected in the Accounts Receivable Options window. Accounts Receivable Manual 117 Chapter 4 Using the Reports Menu Customer Masterfile Audit Report !Note This report is not available if No is selected at the Track Customer Masterfile Changes field in the Accounts Receivable Options window. The Customer Masterfile Audit Report tracks changes, deletions, and additions to the Customer master file. This report prints changes made to data fields, including changes created on the fly, and notes the date and user code or workstation ID. The audit report can print for a specific range of user codes/workstation IDs and transaction dates. An example of a Customer Masterfile Audit Report is shown on page 196. Printing the Customer Masterfile Audit Report On the Accounts Receivable Reports menu, click Customer Masterfile Audit Report. C O N T E N T S ! " Click the Printer button to print the Customer Masterfile Audit Report. After the report prints, you can purge the Masterfile Audit file. B A C K I N D E X M O D U L E S If you do not purge the Customer Masterfile Audit file, the transaction information remains in the file and is available for future reporting needs. Accounts Receivable Manual 118 Chapter 4 Using the Reports Menu Deposit Transaction Report !Note This option is available only if an option other than None is selected at the Retain Deposit Transaction History field in the Accounts Receivable Options window. The Deposit Transaction Report provides a history of deposit payment transactions processed by the system. The report prints in payment type, invoice number order. An example of a Deposit Transaction Report is shown on page 197. Printing the Deposit Transaction Report On the Accounts Receivable Reports menu, click Deposit Transaction Report. C O N T E N T S ! " When the report prints, you can purge the printed transactions. All transactions within the printed range are deleted. B A C K I N D E X M O D U L E S Accounts Receivable Manual 119 Chapter 4 Using the Reports Menu Credit Card Settlement Report !Note The Credit Card Settlement Report is a graphical report that prints credit This report is available only if the Credit Card Processing module is registered. card transactions settled by the Internet credit card processing service. You can print the report in summary or in detail, and enter a range of dates or print all settlement dates. The information is provided by the service's database. An example of a Credit Card Settlement Report is shown on page 202. Printing the Credit Card Settlement Report On the Accounts Receivable Reports menu, click Credit Card Settlement Report. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 120 Chapter 5 Using the Period End Menu Chapter 5 Accounts Receivable Period End Menu C O N T E N T S The Accounts Receivable Period End menu contains options that are normally performed at the end of each accounting period. Finance Charge options allow you to apply finance charges on overdue customer balances. After the finance charges are applied, you can use Statement Printing to print statements for selected customers. Commission editing options allow you to edit, review, and purge commission data for salespersons. Match Credits to Open Invoices allows you to match prepayments, credit memos, and negative invoices to open invoices by invoice number or invoice date. Period End Processing allows you to print monthly Accounts Receivable reports automatically and close out period-to-date information from Accounts Receivable. Period End menu options: ! Finance Charge Calculation " Finance Charge Entry B A C K Finance Charge Journal Statement Printing I N D E X Commission Edit Maintenance M O D U L E S Salesperson Commission Purge Commission Edit Register Match Credits to Open Invoices Period End Processing Accounts Receivable Manual 121 Chapter 5 Using the Period End Menu Finance Charge Calculation !Note Use Finance Charge Calculation to calculate finance charges on overdue If None is selected at the Finance Charge Computation Method field in the Accounts Receivable Options window, Finance Charge Calculation is not available. !Note C O N T E N T S If invoices must be printed for finance charges, you can create finance charge invoices from the Invoice Data Entry window. For more information, see Invoice Data Entry. amounts before printing customer statements. You can specify a customer number range, aging date, statement cycle (for example, monthly or bimonthly), and minimum balance to use in the calculation. If applying finance charges is an exception rather than a common practice in your business, you may want to skip Finance Charge Calculation and enter the finance charges individually in Finance Charge Entry. For more information on calculating finance charges, see Calculate Finance Charges in the Help system. Applying Finance Charges On the Accounts Receivable Period End menu, click Finance Charge Calculation. ! " B A C K I N D E X M O D U L E S Finance charges are calculated for all customers and all statement cycles, as of the current date, and are based on the minimum overdue balance for applying a finance charge established in Accounts Receivable Options. When the calculations are completed, you can calculate the finance charge for another range of customers, or print the Finance Charge Journal by clicking the Printer button. If you click Clear after a calculation is performed, but before the Finance Charge Journal is updated, the calculated finance charges are deleted and are not applied against the customer's unpaid balance. Accounts Receivable Manual 122 Chapter 5 Using the Period End Menu Finance Charge Entry !Note Use Finance Charge Entry to manually apply finance charges to individual If None is selected at the Finance Charge Computation Method field in the Accounts Receivable Options window, Finance Charge Entry is not available. !Note C O N T E N T S ! " B A C K If invoices must be printed for finance charges, you can create finance charge invoices from the Invoice Data Entry window. For more information, see Invoice Data Entry. customers or to adjust automatically calculated finance charges. If applying finance charges is an exception rather than a rule, you may want to skip Finance Charge Calculation and enter the charges using Finance Charge Entry. At the completion of Finance Charge Entry, you can print the Finance Charge Journal to review your entries for accuracy. The information can then be updated, and the finance charges are reflected on the customers' next statements. You can also adjust finance charges; for more information, see Adjust Finance Invoices in the Help system. Entering Finance Charges On the Accounts Receivable Period End menu, click Finance Charge Entry. If your Accounts Receivable uses divisions, the first two characters of the customer number must represent a valid division number. I N D E X M O D U L E S The aging categories displayed are Days or Months, depending on whether Days or Months is selected at the Aging Categories to Be Used field in the Accounts Receivable Options window. Accounts Receivable Manual 123 Chapter 5 Using the Period End Menu If you use the Fixed method for calculating finance charges, the fixed amount entered in Accounts Receivable Options is automatically added to the customer balance unless a different amount was entered for specific customers in the Customer master file. If a blank percentage (or amount) is on file for any customers in the range selected, no finance charge is calculated. If you use the Percentage method for calculating finance charges, the percentage entered in Accounts Receivable Options is used to perform the calculation. If a different percentage is on file for individual customers in the Customer master file, that percentage is used. If the calculated finance charge is not greater than the minimum finance charge amount entered in Accounts Receivable Options, the minimum finance charge amount is used. C O N T E N T S Click the Printer button to print the Finance Charge Journal. For more information, see Finance Charge Journal. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 124 Chapter 5 Using the Period End Menu Finance Charge Journal !Note If None is selected at the Finance Charge Computation Method field in the Accounts Receivable Options window, this option is not available. The Finance Charge Journal lists all finance charges that are calculated using Finance Charge Calculation or entered using Finance Charge Entry. Information includes the customer number and name, the receivables balance, any past due amount, and the finance charge amount. If you have divisionalized your Accounts Receivable module, divisional totals are also provided. This journal can be used to review finance charges before updating the information and printing customer statements. An example of a Finance Charge Journal is shown on page 198. Printing the Finance Charge Journal C O N T E N T S On the Accounts Receivable Period End menu, click Finance Charge Journal. ! " B A C K I N D E X Review the Finance Charge Journal for accuracy. If there are errors, return to Finance Charge Entry, make the necessary changes, print the Finance Charge Journal, and proceed with the update. M O D U L E S Accounts Receivable Manual 125 Chapter 5 Using the Period End Menu "Warning Do NOT, under any circumstances, interrupt the update process! During the update process, the following occurs: • The finance charge amounts are updated to the Open Invoice file for printing on customer statements and to the Finance Charges Period to Date, Year to Date, and Last Year fields in the Customer Maintenance and Customer Inquiry windows. • The General Ledger Daily Transaction file is updated for future printing of the Daily Transaction Register and subsequent update to the general ledger. After the update is completed, you can print the Daily Transaction Register and update the general ledger entries posted from the Finance Charge Journal. For more information, see Daily Transaction Register. C O N T E N T S ! " B A C K I N D E X M O D U L E S Statement Printing !Note You can print customer statements only if the Customer Statements check box is selected in the Accounts Receivable Options window. Use Statement Printing to print statements for selected customers on preprinted statement forms or plain paper. Statements are printed using the information entered in Invoice Data Entry, Repetitive Invoice Entry, Cash Receipts Entry, Finance Charge Calculation, or Finance Charge Entry. Name and address information and invoice and payment detail information, can be printed. You can print statements for a range of customer numbers, a group of statement cycles and/or customers with a certain minimum balance, or by the aging category of the customer's oldest balance. You can also print statements in a nongraphical format, or a graphical format using Crystal Reports. For information on customizing graphical statements, see Customize Graphical Forms in the Help system, and refer to the MAS 90 and MAS 200 Crystal Reports manual. For information on customizing nongraphical forms, see Customize Nongraphical Forms in the Help system. Printing Statements Statement forms that are set up as fax enabled can be batch faxed. For more information, see Batch Faxing in your Library Master manual. An example of Customer Statements is shown on page 199. Accounts Receivable Manual 126 Chapter 5 Using the Period End Menu On the Accounts Receivable Period End menu, click Statement Printing. Click Form to customize your statements. This button appears only if the Customer Statements check box is selected in the Accounts Receivable Options window. C O N T E N T S ! " B A C K I N D E X Adding Messages to Statements In the Statement Printing window, click Message to print standard and/or dunning messages at the bottom of your statements. Enter a dunning message that corresponds to each aging category entered. M O D U L E S Accounts Receivable Manual 127 Chapter 5 Using the Period End Menu Messages are stored and printed automatically each time you print statements. Generally, you need to enter the dunning messages only once, but you may want to change the standard message each time you print. Dunning messages are printed only for those customers for which you selected the Print Dun Message check box on the Customer Maintenance Additional tab. Commission Edit Maintenance !Note C O N T E N T S ! " B A C K I N D E X M O D U L E S Commission Edit Maintenance is available only if the Salespersons and Commission Reporting check box is selected in the Accounts Receivable Options window. Use Commission Edit Maintenance to edit any individual record in the Salesperson Commission file. Edited records are marked on the window display and the Commission Edit Register. Print the Salesperson Commission Report before making entries in Commission Edit Maintenance to review the commissions currently earned or due for payment. For more information, see Commission Edit Register. You can also use Commission Edit Maintenance with the Commission Edit Register to update the invoices for a specific salesperson to other modules. For more information, see Updating Salespersons Commissions in the Help system. When adding commissions using Commission Edit Maintenance, amounts are written to the Salesperson Commission file, but not to the Salesperson master file. The period-to-date and year-to-date values are not updated in the Salesperson master file when commissions are manually entered or corrected using Commission Edit Maintenance. Totals need to be entered manually in Salesperson Maintenance. The Salesperson Commission Report should be printed after using Commission Edit Maintenance to verify changes. For information on using Commission Edit Maintenance with linked salespersons, see Commission Edit Maintenance in the Help system. Editing Commission Records On the Accounts Receivable Period End menu, click Commission Edit Maintenance. Accounts Receivable Manual 128 Chapter 5 Using the Period End Menu If you enter a password at the Commission and Credit Limit Override Password field in the Accounts Receivable Options window, you are prompted to enter the commission override password. C O N T E N T S ! " B A C K Click Default to set the commission rate back to the default rate. Click the Printer button to print the Commission Edit Register. Recalculating the Commission Amount In the Commission Edit Maintenance window, click Recalc to recalculate the amount at the Commission Amount field if information at the Commission Rate, Sales Sub to Commission, or Cost Sub to Commission fields is modified; otherwise, the amount does not change. I N D E X M O D U L E S Accounts Receivable Manual 129 Chapter 5 Using the Period End Menu Commission Edit Register !Note Use the Commission Edit Register to check the accuracy of salesperson This report is available only if the Salespersons and Commission Reporting check box is selected in the Accounts Receivable Options window. commission changes entered in Commission Edit Maintenance. The system writes the changes directly to the Salesperson Commission file; so you do not need to print the register to update the changes; however, you can print the register and update the invoices to the Accounts Payable, General Ledger, and Payroll modules. You can select invoices by date range for a specific salesperson; because it is not possible to select a specific invoice for an update, perform the update for all invoices at one time. C O N T E N T S The Commission Edit Register provides the invoice number, invoice date and total, as well as the sales and cost subject to commission, gross profit, percent-of-profit earned, and commission amount. Totals are provided by customer and salesperson, with a grand total of all commissions reported. If you use divisions in your Accounts Receivable, division totals are also provided. ! An example of a Commission Edit Register is shown on page 200. " Printing the Commission Edit Register B A C K On the Accounts Receivable Period End menu, click Commission Edit Register. I N D E X M O D U L E S Accounts Receivable Manual 130 Chapter 5 Using the Period End Menu If the Commissions Paid on Paid Invoices Only check box is selected in the Accounts Receivable Options window, the commission record does not update to another module or clear from the Salesperson Commission file until the invoice is paid. If the check box is cleared, the commissions update, and are cleared after running the Commission Edit Register. C O N T E N T S In the Commission Edit Register window, click Print to continue. The following window appears, allowing you to specify report options. ! " B A C K I N D E X M O D U L E S Select the Treat Negative Balance Invoices as Paid check box to treat negative balance invoices as paid, and reduce the salesperson's commission amount. This check box appears only if the Commissions Paid on Paid Invoices Only check box is selected in the Accounts Receivable Options window. When the Commission Edit Register prints, the system validates that all salespersons with established links connect to a valid vendor, employee, or general ledger account. You are prompted to update the records to each module. Accounts Receivable Manual 131 Chapter 5 Using the Period End Menu Updating Salesperson Commissions to Payroll !Note You must complete payroll transactions before updating the Commission files. If salesperson commissions are linked to Payroll employees, the following dialog box appears. Click Yes to update salespersons commissions to the Payroll Data Entry files. Click No to continue without updating to Payroll. If you click Yes, the Pay Cycle window appears. C O N T E N T S ! " B A C K I N D E X M O D U L E S The pay cycle determines the number of hours in the pay period. To calculate the hourly rate, these hours are divided into the total commissions due. The earnings code defaults from the Salesperson Link file. Records in the Payroll Data Entry files are developed for each salesperson linked to an employee. After completing these salesperson commission updates, you can enter the Payroll module and print and edit the Payroll Data Entry files. For more information about payroll cycle data entry, see Payroll Data Entry in your Payroll manual. Accounts Receivable Manual 132 Chapter 5 Using the Period End Menu Updating Salesperson Commissions to Accounts Payable If salesperson commissions are linked to Accounts Payable vendors, the following dialog box appears. Click Yes to update salesperson commissions to the Accounts Payable Invoice Data Entry files. Click No to continue without updating to Accounts Payable. Updating Salesperson Commissions to General Ledger C O N T E N T S If salesperson commissions are linked to general ledger accounts, the following dialog box appears. ! " B A C K Click Yes to update salesperson commissions to the General Ledger Daily Transaction file. Click No to continue without updating to the general ledger. I N D E X M O D U L E S Accounts Receivable Manual 133 Chapter 5 Using the Period End Menu Clearing Commission Detail Files Clearing files prevents the invoices from being reselected and double-posted. After the update selections are completed and the Commission Edit Register is updated and printed, the Clear Commission Detail Files window appears. C O N T E N T S ! " B A C K I N D E X !Note If a salesperson is not linked, the commission detail is removed by the Clear option, and an invoice or pay record is not created. This option allows nonpayable commission report calculations. If a commission is printed, or printed and updated, a Yes appears in the appropriate column. If both the print and update took place, a Yes appears in the Clear column. All items with a Yes in the Clear column are cleared when you click OK in the Clear Commission Detail Files window. Items with a No in the Clear column are not cleared. The Commission Edit Register clears the commission detail for the range of salespersons and invoice dates selected on the Commission Edit Register window. When the files are cleared, you can print the Daily Transaction Register. For more information, see Daily Transaction Register. M O D U L E S Accounts Receivable Manual 134 Chapter 5 Using the Period End Menu Salesperson Commission Purge !Note Use Salesperson Commission Purge to remove commission detail that has This option is available only if the Salesperson Commission Reporting check box is selected in the Accounts Receivable Options window. not been cleared from the Salesperson Commission file. You can specify a range of salespersons, customers, invoices, and/or dates from which to purge the commission detail. The system deletes all commission detail for the selected salespersons, customers, and invoices whether or not the commissions are printed or updated to the Accounts Payable, Payroll, or General Ledger modules. Purging Salesperson Commissions C O N T E N T S On the Accounts Receivable Period End menu, click Salesperson Commission Purge. ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 135 Chapter 5 Using the Period End Menu Match Credits to Open Invoices Match Credits to Open Invoices matches credits automatically, such as prepayments, credit memos, and negative invoices, against open invoices in the Open Invoice file. Users can perform global or selective matching of credits to outstanding invoices by invoice date or invoice number. There is no requirement that the invoice numbers and credit numbers must match. The Match Credits to Open Invoices Report shows all invoices for which the option automatically applies the credits. After printing and reviewing the report, you can update credit matches to the Accounts Receivable Open Invoice file and the Transaction/Payment History file. An example of a Match Credits to Open Invoices Report is shown on page 201. Printing the Match Credits to Open Invoices Report C O N T E N T S On the Accounts Receivable Period End menu, click Match Credits to Open Invoices. ! " B A C K I N D E X Review the Match Credits to Open Invoices report for accuracy before updating the Accounts Receivable files. M O D U L E S "Warning Do NOT, under any circumstances, interrupt the update process! Click Yes to update all credits matched to open invoices in the Accounts Receivable Open Invoice file and the Transaction/Payment History file. Credit memos are created with a transaction type payment of CREDIT-X, with the transaction date and an offset amount to the open invoices selected for matching. Accounts Receivable Manual 136 Chapter 5 Using the Period End Menu Period End Processing "Warning Backing up your data is an important part of your daily and monthly procedures. Back up all Accounts Receivable data before proceeding. For information on backing up your data, refer to your Library Master manual. C O N T E N T S ! " Period End Processing is performed at the end of each accounting period (usually the last business day of each month) to clear the monthly files and prepare for the following month's business. When performed at year end, this process also clears year-to-date balances accumulated in the Customer master file, to prepare for the new year. Other Period End Processing options allow you to remove temporary customers or invoices with zero balances, recalculate customer high balances, and purge the Monthly Cash Receipts file. The Invoice History file can also be cleared. When performing Period End Processing, verify that the current accounting date agrees with the period-end date through which you want to have data cleared. If it does not, on the File menu, click Change Date to change the accounting date before proceeding. For more information about changing the accounting date, refer to your Getting Started Guide. Certain Accounts Receivable options in Period End Processing use the module's accounting date as the purge date. For example, in Accounts Receivable, the Only Clear Invoice History File option uses the module's accounting date. Certain restrictions can also be placed on the selection of the accounting date. B A C K I N D E X M O D U L E S Accounts Receivable Manual 137 Chapter 5 Using the Period End Menu Performing Period End Processing On the Accounts Receivable Period End menu, click Period End Processing. This field appears as Only Clear Invoice History File if the Enable Shipping check box is cleared in the Sales Order Options window. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 138 Chapter 5 Using the Period End Menu Full Period End Processing The Full Period End Processing option performs routine period-end processing. It sets the period-to-date balances in Customer Maintenance to zero, removes zero-balance invoices from the Accounts Receivable Open Invoice file (based on the setting at the Number of Days to Retain Paid Invoices field in the Accounts Receivable Options window), and removes all temporary customers with zero balances from the Customer master file (based on the settings at the Number of Days to Retain Paid Invoices and the Retain Temporary Customers with Paid Invoices fields in the Accounts Receivable Options window). C O N T E N T S ! " B A C K I N D E X M O D U L E S ! If the Purge Cash Receipts at Period End check box is selected in the Accounts Receivable Options window, the system will purge the Monthly Cash Receipts file during Full Period End Processing. If the check box is cleared, you can purge the Monthly Cash Receipts file at any time using the Only Purge Monthly Cash Receipts File option in the Period End Processing window. For more information, see Only Purge Monthly Cash Receipts File. Verify that the correct period and period-ending date appear. If the correct period date does not appear, and you are closing your periods on a regular basis, contact your authorized Reseller or Software Consultant for assistance. If the correct period-ending date does not appear, return to General Ledger Options and verify that the correct period and/or year appears. If the General Ledger module is not installed, the period-ending date displayed defaults to the last day of the current month. Accounts Receivable Manual 139 Chapter 5 Using the Period End Menu Click Proceed to continue. C O N T E N T S ! Select the check box next to each period-end report that you want to print. The reports print using the broadest range available (all customers, all dates, all invoices, etc.) and print in sequence, without user intervention. After all selected reports print, you can complete period-end processing. " B A C K I N D E X All appropriate files are cleared and the period-to-date sales accumulated in the Customer master file are set to zero. M O D U L E S Accounts Receivable Manual 140 Chapter 5 Using the Period End Menu Full Period End and Year End Processing The Full Period End and Year End Processing option performs the same functions as Full Period End Processing, as well as clearing the year-to-date balances and updating the prior-year balances in the Customer master file. This option should only be selected at year end (your last fiscal accounting period). C O N T E N T S ! " Only Remove Invoices with Zero Balances The Only Remove Invoices with Zero Balances option clears any zero-balance invoices from the Open Invoice file, based on the information entered at the Days to Retain Paid Invoices field in the Accounts Receivable Options window. B A C K I N D E X M O D U L E S Accounts Receivable Manual 141 Chapter 5 Using the Period End Menu Only Remove Temporary Customers with Zero Balances The Only Remove Temporary Customers with Zero Balances option removes zero-balance temporary customers from the Customer master file. If the Retain Temporary Customers with Paid Invoices check box is cleared in the Accounts Receivable Options window, zero balance invoices for temporary customers will be purged and the temporary customer will be removed from the Customer master file. To retain temporary customers based on the value entered at the Number of Days to Retain Paid Invoices field in the Accounts Receivable Options window, select the Retain Temporary Customers with Paid Invoices check box in the Accounts Receivable Options window. C O N T E N T S ! " B A C K I N D E X M O D U L E S Only Clear Invoice/Shipping History File The Only Clear Invoice/Shipping History File option purges the invoice history for all invoices dated prior to the accounting date specified to provide additional disk space. Print the Invoice History Report before clearing invoice history. Only Clear Invoice History File appears here if the Enable Shipping check box is cleared in the Sales Order Options window. Accounts Receivable Manual 142 Chapter 5 Using the Period End Menu Only Recalculate Customer High Balances The Only Recalculate Customer High Balances option updates high balances for all customers during Period End Processing. An updated balance can be viewed at the High Bal field in the Customer Maintenance and Customer Inquiry windows. C O N T E N T S ! " B A C K I N D E X M O D U L E S The updated balance is an assessment of all open invoices, future transactions, and payments before the date entered in the date field that appears after selecting the Only Recalculate Customer High Balances option. If you do not enter a date, the Accounts Receivable module date is used. You can specify a date earlier than the current period; however, the high balance will reflect the most current period in which Period End Processing has been run. For more information, see Recalculate Customer High Balances in the Help system. Only Purge Monthly Cash Receipts File The Only Purge Monthly Cash Receipts File option purges the Monthly Cash Receipts file. Cash receipts dated on or before the date entered in the Period End Processing window are purged. The purge date can not be greater than the last date of the prior period. Accounts Receivable Manual 143 Chapter 5 Using the Period End Menu Purge Sales Tax History File !Note This option is available only if the Sales Tax Reporting check box is selected in the Accounts Receivable Options window. The Purge Sales Tax History File option purges all sales tax history prior to the date entered in Period End Processing. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 144 Glossary Glossary Audit Report A report used to verify the accuracy of information entered into the computer. Audit reports are usually required before an update is permitted. Bank Code A code that identifies each bank account set up in the system. Each bank code is associated with a separate description, general ledger cash account number, and bank account number. Batch C O N T E N T S A collection of related data items entered at one time. Typically, a register is printed listing all entries of a batch prior to updating the permanent files. Default Value A value assigned automatically by the system. ! " Label Form Code A code identifying a specific format contained in the Forms file for printing customer mailing labels. Each format on file must be assigned its own label form code. B A C K I N D E X Per Transaction Fee M O D U L E S Processor Code Fee charged for credit card processing functions. Codes used by GO Software, Inc. when performing credit card functions. Sales Code A code identifying a product or service offered by your company. This code is entered in Invoice Data Entry to automatically display the description, cost, etc., for each sales item. Accounts Receivable Manual 145 Glossary Tax Class A type of tax classification used to define different categories. During System Startup, the following three tax classes are defined automatically and cannot be deleted: NT for nontaxable, TX for taxable, and TF for taxable freight. Each sales code, inventory item, and miscellaneous charge code will be assigned a tax class. When the sales code, inventory item, or miscellaneous charge code is entered during data entry, the tax class will be defaulted. Tax will then be calculated based on how the tax class is set up within the tax code used for this source document. A tax class must be defined for each unique tax rate. Tax Code C O N T E N T S A type of code used to define jurisdictions, their tax limits, and subject to "tax on tax." In addition, you will specify taxable or nontaxable and a tax rate for each tax class. You will also need to set up a tax code for every state, county, and local tax jurisdiction used by your business. Examples of tax codes could include California, Bart, Wisconsin, and Milwaukee. Tax codes are grouped together during Tax Schedule Maintenance. ! " B A C K Tax Schedule A grouping of tax codes for assignment to customers, which includes whether tax detail will print on sales orders and invoices. I N D E X The sequence in which the tax codes are entered is very important because of "tax on tax" calculations and the establishment of the primary tax code. The first tax code entered will become the primary tax code. The primary tax code will be used during the calculation of taxable and nontaxable amounts on each invoice and printing/updating of sales tax history. M O D U L E S Terms Code A code identifying customer payment terms (for example, 2% 10th, or Net 10 Days). This code is entered in Invoice Data Entry and is used by the system to perform automatic calculation of available discounts and due dates. Accounts Receivable Manual 146 Appendix A System Messages Appendix A When the system encounters a condition requiring your attention, a System Message dialog box appears. Usually, the resolution is simple and you can proceed without difficulty. Accounts Receivable Messages The general messages that may be encountered when using the Accounts Receivable module are presented on the following pages. These messages are listed by the option in which the messages are likely to appear. Following each message is an explanation and instructions for resolving that particular problem. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Options Cannot change Sales Tax Reporting option with current sales tax activity. If the Sales Tax Reporting check box is selected in the Accounts Receivable Options window, and sales tax detail already exists, you cannot change the setting at this option. You can change the setting after the sales tax information is purged in Period End Processing. Must set up Bank Reconciliation first. or Must set up Job Cost first. You attempted to integrate the Job Cost or Bank Reconciliation module with Accounts Receivable without first installing the appropriate module. Return all terminals to menu before changing parameters. You cannot access Accounts Receivable Options while other workstations are active in Accounts Receivable or a related module. Make sure all workstations return to the Launcher and select Accounts Receivable Options again. Click the Printer button to print a hard copy of the current option settings without interrupting other workstation activity. Accounts Receivable Manual 147 Appendix A System Messages This option may not be changed while Invoice Data Entry is in progress. You attempted to change the Allow Batch Entry for Invoicing field setting in the Accounts Receivable Options window when invoices exist that are not updated. You must complete all invoice entry activity before changing your batch preference. Accounts Receivable Setup Options The following messages may be encountered in Division Maintenance, Bank Code Maintenance, Sales Code Maintenance, or Terms Code Maintenance. C O N T E N T S ! " B A C K I N D E X M O D U L E S Active customers in division - cannot delete. You cannot delete a division while there are active customers on file. Non-financial accounts may not be used. You attempted to enter a nonfinancial general ledger account. Enter a financial general ledger account number. Warning: Price is less than Cost. You entered a price that is less than the cost specified for the current line. This is only a warning. Click OK to continue making invoice line entries. Accounts Receivable Utilities Customers cannot be deleted, renumbered, or merged while there are unposted A/R invoice entries. You cannot run the Customer Delete/Renumber/Merge option while invoices exist that are not updated. You must complete all invoice entry activity before deleting, renumbering, or merging customers. Accounts Receivable Manual 148 Appendix A System Messages Customers cannot be deleted, renumbered, or merged while there are unposted A/R cash receipts entries. You cannot run the Customer Delete/Renumber/Merge option while cash receipts exist that are not updated. You must complete all cash receipts entry activity before deleting, renumbering, or merging customers. Please return all other terminals to a menu. You attempted to perform the Global Customer Renumber Register update without returning all other workstations to the Launcher. Verify that all workstations have returned to the Launcher before proceeding with the update. C O N T E N T S ! " B A C K Customer Maintenance Cannot change customers with open invoices. or Cannot delete customers with current activity. You attempted to change or delete the customer number for customers with open invoices, open sales orders, or any current entries in Invoice Data Entry, including repetitive invoices. The dialog box displays the type of active data encountered. Warning: Credit card is used by multiple customers. I N D E X M O D U L E S You attempted to add or use a credit card that is used by multiple customers. Click OK to return to the Customer Maintenance Additional tab and select another credit card or use the current credit card. Customer Credit Card Maintenance Warning: Credit card is used by multiple customers. You attempted to add or use a credit card that is used by multiple customers. Click OK to return to the Customer Credit Card Maintenance window and select another credit card or use the current credit card. Accounts Receivable Manual 149 Appendix A System Messages Invoice Data Entry - Repetitive Invoice Entry Extended amount is too large. You typed a quantity or price that yields an extended amount (for example, quantity times price) larger than the system can handle. Type a new quantity at the Quantity field, or a new price at the Price field. Non-financial accounts may not be used. You attempted to enter a nonfinancial general ledger account. Enter a financial general ledger account number. Record XXXXXXX-XX in A/R Invoice Data Entry Header file is in use by another task. C O N T E N T S ! " B A C K I N D E X M O D U L E S The invoice number selected is currently in use by another task. Select the invoice again. If it is still in use, click End to continue without selecting the invoice. Sales Journal update interrupted-unable to perform data entry. An authorized user must restart the Sales Journal update. The update has been interrupted and the user who is performing data entry is not authorized to access the Sales Journal option. An authorized user must restart the update. Check all records affected by the update to ensure they have been properly updated. This invoice is currently in Batch XXXXX. The invoice number selected is attached to another batch number. Return to the Customer Number field for a new entry. Warning: Price is less than Cost. You entered a price that is less than the cost specified for the current line. This is only a warning. Click OK to continue making invoice line entries. You are not authorized for this menu option. You attempted to access a print/update option during data entry for which you are not authorized. Accounts Receivable Manual 150 Appendix A System Messages Cash Receipts Entry AVS Response Code If the Show Address Verification check box is selected in the Accounts Receivable Payment Type Maintenance window for a credit card payment type, an Address Verification Service (AVS) response code displays after a successful or unsuccessful credit card authorization. A - Address match, no zip code match E - Address match error N - No match R - Retry, system not available C O N T E N T S ! " B A C K I N D E X M O D U L E S S - Service not supported (card type does not support AVS) U - Address match not available W - 9-digit zip code match X - Address + 9-digit zip code match Y - Address + 5-digit zip code match Z - 5-digit zip code match Batch contains authorized credit card transactions. You attempted to delete a batch that contains credit card transactions authorized through the Credit Card Processing module and GO Software, Inc. Click Void to void the credit card transactions in the batch that were authorized through the Credit Card Processing module and Go Software, Inc., and to delete the entire batch. Click Continue to delete the entire batch but not void the authorized credit card transactions. For example, click Continue if you intend to void the credit card transactions offline or if you already voided the credit card transactions offline. Click OK to not delete the batch and to return to the A/R Cash Receipts Batch window. Accounts Receivable Manual 151 Appendix A System Messages Cannot post to a prior period. You attempted to enter a deposit date from a prior General Ledger period. Because the deposit date, not the accounting date, is used as the posting date, you cannot enter a date from a prior period. Return to the Deposit Date field and accept the new date displayed, or enter a date within the current period or a future period. Cash Receipts Journal update interrupted - unable to perform data entry. An authorized user must restart the Cash Receipts Journal update. C O N T E N T S ! " B A C K I N D E X M O D U L E S The update has been interrupted and the user who is performing data entry is not authorized to access the Cash Receipts Journal option. An authorized user must restart the update. Check all records affected by the update to ensure they have been properly updated. Credit card transaction failed. The credit card authorization was rejected. The reason for the rejection displays below the message. Credit card transaction previously processed for cash receipt. You attempted to delete a credit card receipt that was authorized through the Credit Card Processing module and GO Software, Inc. Click Void to void the credit card transaction and delete the credit card receipt. Click Continue to delete the credit card receipt but not void the authorization. For example, click Continue if you intend to void the credit card transaction offline or if you already voided the credit card transaction offline. Click OK to not delete the credit card receipt and to return to the Cash Receipts Entry window. Accounts Receivable Manual 152 Appendix A System Messages Deposit contains authorized credit card transactions. You attempted to delete a deposit that contains credit card transactions authorized through the Credit Card Processing module and GO Software, Inc. Click Void to void the credit card transactions in the deposit that were authorized through the Credit Card Processing module and Go Software, Inc., and to delete the entire deposit. Click Continue to delete the entire deposit but not void the authorized credit card transactions. For example, click Continue if you intend to void the credit card transactions offline or if you already voided the credit card transactions offline. Click OK to not delete the deposit and to return to the Cash Receipts Deposit window. Out of Balance - delete the deposit? C O N T E N T S ! " B A C K I N D E X M O D U L E S You attempted to exit Cash Receipts Entry when the deposit balance is not zero. Click Yes to cancel all check entries for the current deposit number. Click No to continue with other deposit entries without deleting the out-of-balance entry. The out-of-balance deposit must be corrected before the Cash Receipts Entry update can be performed. Click Accept to accept the deposit entry displayed and adjust the deposit amount to the actual amount entered. Click Cancel to correct the out-of-balance entry. Out of Balance - delete the distribution? The posting balance for the check entered is not zero. Click Yes to cancel the current check entry. Click No to redistribute the check against invoices. Warning: Credit card is used by multiple customers. You attempted to add or use a credit card that is used by multiple customers. Click OK to return to the Cash Receipts Entry window and select another credit card or use the current credit card. You are not authorized for this menu option. You attempted to access a print/update option for which you are not authorized. Accounts Receivable Manual 153 Appendix A System Messages Sales Journal, Cash Receipts Journal, Finance Charge Journal Notice: This Accounts Receivable posting date falls into a future General Ledger period. The posting date is set to a future accounting period. Because future posting is allowed, this is only a precautionary message. Click OK to change the date, or proceed using the date displayed. Update interrupted. Do you want to restart? The update process has been interrupted. Click Yes to proceed with the update. Update programs attempt to restart the update process from the point of the interruption. It is important, however, to check all records affected by the update to be sure they have been properly updated. C O N T E N T S ! " B A C K I N D E X M O D U L E S Warning: This Accounts Receivable posting date falls into a prior General Ledger period. You must change the accounting date or re-open the period in General Ledger. You attempted to print a register or journal with the posting date set to an accounting period that is closed. Because you cannot post to a closed period, return to the menu and change the posting date to the current accounting period. Re-open the prior period in General Ledger Options. For procedures describing how to open prior periods, refer to your General Ledger manual. Finance Charge Entry Finance Charge Journal update interrupted. Unable to perform data entry. An authorized user must restart the Finance Charge Journal update. The update has been interrupted and the user who is performing data entry is not authorized to access the Finance Charge Journal. An authorized user must restart the update. Check all records affected by the update to ensure they have been properly updated. Accounts Receivable Manual 154 Appendix A System Messages Commission Edit Register Payroll cycle in process, cannot update. You attempted to update the Commission Edit Register and you are currently in a Payroll cycle. You cannot be in a Payroll cycle if you want to update salesperson commissions to the Payroll files. Period End Processing Unable to perform Accounts Receivable Period End Processing While Invoice Data Entry is in progress. While Cash Receipts Entry is in progress. While Finance Charge Entry is in progress. C O N T E N T S ! You attempted to perform period-end processing before performing the Invoice Data Entry update or Cash Receipts Entry update. You must complete these updates before performing period-end processing. Depending on how the finance charge options are set in Accounts Receivable Options, you may also be required to complete the Finance Charge Entry update before performing period-end processing. " B A C K I N D E X M O D U L E S Accounts Receivable Manual 155 Appendix B Setting Up and Processing Sales Tax Appendix B The Accounts Receivable module, in conjunction with Library Master, allows you to set up and process sales tax with flexibility. You can maintain and track an unlimited number of tax jurisdictions, process tax-on-tax calculations, and create a structure to tax items at different rates within tax jurisdictions. Sales Tax Class Maintenance, Sales Tax Code Maintenance, and Sales Tax Schedule Maintenance on the Library Master Common menu are shared by all companies and allow the tax structure to be shared by multiple companies. Sales tax account maintenance and all processing and reporting, is performed for each company. C O N T E N T S ! The setup of sales tax consists of the following four-part process: 1 Sales Tax Class Setup: The tax class is used to define tax classifications. These tax classes are then assigned to each inventory item and miscellaneous charge code. 2 Sales Tax Code Setup: The tax code is used to define whether a tax class is taxable and a tax rate, if applicable. 3 Sales Tax Schedule Setup: A tax schedule groups individual tax codes. 4 Sales Tax Schedule Assignment: Tax schedules are assigned to customers based on the customer's location or ship-to address. " B A C K I N D E X More detailed explanations and examples of sales tax structure follow. M O D U L E S Accounts Receivable Manual 156 Appendix B Setting Up and Processing Sales Tax Setting Up Sales Tax Classes Use Library Master Sales Tax Class Maintenance to define different types of tax classifications. During System Startup, the following three tax classes are defined automatically and cannot be deleted. • • • C O N T E N T S ! " B A C K I N D E X Nontaxable (NT) Taxable (TX) Taxable Freight (TF) Each sales code, inventory item, and miscellaneous charge code is assigned a sales tax class. When you enter the sales code, inventory item, or miscellaneous charge code during data entry, the system provides the tax class. Tax is then calculated based on how the tax class is set up within the tax code used for the source document. A tax class must be defined for each classification of goods and services that are taxed at different rates. For example, some tax jurisdictions tax certain food items at one rate, while other food items are classified as nontaxable. In this situation, you would set up one food-type tax class and assign it as taxable, along with a tax rate in Library Master Sales Tax Code Maintenance. For the other food-type tax class, you would clear the Sales check box. Because each tax class is specific to the tax code, different tax rates can be established for different tax codes. In some tax jurisdictions, goods and services may be taxed at different rates. In this case, you could use the TX tax class for taxable goods, and then set up a different tax class for services. M O D U L E S Accounts Receivable Manual 157 Appendix B Setting Up and Processing Sales Tax Setting Up Sales Tax Codes Use Library Master Sales Tax Code Maintenance to define an unlimited number of tax jurisdictions, their tax limits, and whether they are subject to tax-on-tax calculations. In addition, you can specify taxable or nontaxable and a tax rate for each tax class. !Note C O N T E N T S ! If you set up a different tax class, that same tax class must exist for every tax code that belongs to the schedule. You also need to set up a tax code for every tax jurisdiction (such as state, county, local, or province) used by your business. Examples of tax codes include CA (California), OC (Ocean County), WI (Wisconsin), and ON (Ontario). Tax codes are grouped together using Library Master Sales Tax Schedule Maintenance. !Note If your tax jurisdiction charges tax on freight, you must set up a tax rate for the TF tax class in each applicable tax code. TF cannot be assigned to sales codes, inventory items, or miscellaneous charge codes. The TF tax class cannot be entered on a line. During System Setup, a nontaxable tax code is defined automatically; this code cannot be modified or deleted. For examples on setting up sales tax codes, see Sales Tax Codes Example in the Help system. " B A C K I N D E X M O D U L E S Accounts Receivable Manual 158 Appendix B Setting Up and Processing Sales Tax Setting Up Sales Tax Schedules Use Library Master Sales Tax Schedule Maintenance to group tax codes for assignment to customers, and establish whether tax detail prints on sales orders and invoices. The sequence in which the tax codes are entered is very important because of tax-on-tax calculations and the establishment of the primary tax code. The first tax code entered becomes the primary tax code. The primary tax code is used during the calculation of taxable and nontaxable amounts on each invoice and printing/updating of sales tax history. C O N T E N T S During System Setup, a nontaxable tax schedule is defined automatically; this schedule cannot be modified or deleted. For an example on setting up a sales tax schedule, see Sales Tax Schedule Example in the Help system. Processing Invoices with Sales Tax Data entry windows, such as Repetitive Invoice Entry, Invoice Data Entry, Sales Order Entry, and Sales Order Invoice Entry, process sales tax in the same way. The Header tab provides the tax schedule for each customer or ship-to address from the Customer master file. The tax schedule can be overridden at any time, resulting in recalculation of taxes. ! " B A C K During line entry, the tax class will be defaulted and, again, can be overridden. All line entry options contain a Subject to Exemption check box. When a line is selected and an exemption number exists, it is treated as an exempt sale. To override the exemption number for specific lines, clear the Subject to Exemption check box and the tax will be calculated. I N D E X M O D U L E S !Note Sales tax is recalculated when performing routines such as Repetitive Invoice Selection, converting a sales order to an invoice, or automatically generating sales orders or invoices. The Tax Detail window, accessed from the Totals tab, displays all tax-related information for each defined tax code in the tax schedule for the document. Information displayed for each tax code includes exemption number, taxable sales, taxable freight, taxable tax, non-taxable sales, non-taxable freight, exempt, and sales tax amount. Only the exemption number and sales tax amounts can be maintained. If a tax amount is changed, an asterisk (*) will print on each changed line in the Sales Journal, Tax Journal, and Sales Tax Report. The taxable and nontaxable fields on the Totals tab can only be viewed and are based on the primary tax code in the tax schedule. Accounts Receivable Manual 159 Appendix B Setting Up and Processing Sales Tax The sales tax calculation options will check for an invalid tax code or tax class and subsequently display a warning. If the error condition is not corrected, a flag will be set. During document printing, a message prints on the Sales Tax Amount line, indicating a tax calculation error. If you attempt to update, an error will be written to the error log, preventing the update. You must first correct the error condition and recalculate taxes for the document before normal processing can resume. When accessing a document that created an error and only if an error exists, a Recalc Tax button appears in all data entry options, except Repetitive Invoice Entry. This button recalculates taxes based on the current tax schedule, tax codes, and tax classes and appears only when an error exists. Printing and Updating Sales Tax Information C O N T E N T S ! " B A C K I N D E X M O D U L E S When printing using either nongraphical (standard forms) or graphical forms (Crystal Reports), sales orders and invoices can be set up to print one sales tax line as an accumulation of all sales tax. In addition, detail can be printed for up to four tax codes by selecting the Print Tax Code Detail check box in the Library Master Sales Tax Schedule Maintenance window. Four separate tax amount, tax exemption number, and registration number fields can be configured to print from within the forms. During the print routine, the first three fields are used for the first three tax codes in the schedule. The fourth field is used for an accumulated tax amount for all remaining tax codes. When using nongraphical forms, set the Sales Tax Amount 1, 2, 3, and 4 fields in the form to Y; leave the Sales Tax Amount field set to Y if any of your tax schedules are not set to print tax detail. The Sales Tax Amount 1-4 fields will print for schedules set up to print detail. If there are more than four tax amounts to print, the remaining tax amounts are included at the Sales Tax Amount 4 field. The Sales Tax Amount field prints for schedules not set up to print detail. When using graphical forms, select Database Field on the Crystal Reports Insert menu and add the SalesTax1 field from the Formula tab; add the SalesTaxAmount2, 3, and 4 fields to the form; remove the existing SalesTaxAmount field from the form. The SalesTax1 formula determines whether detail will be printed. When printing in detail, the short description set up in Library Master Sales Tax Code Maintenance is used. Accounts Receivable Manual 160 Appendix C Customizing Nongraphical Forms Appendix C Your Accounts Receivable module allows you to customize the formats for invoices, customer mailing labels, and statements. You can modify the default print formats or create new ones to handle your individual printing requirements. !Note Prior to customizing any form, print the existing format and file it for future reference. !Note C O N T E N T S ! " For more information on customizing graphical forms, refer to your MAS 90 and MAS 200 Crystal Reports manual. Before printing any forms for the first time, you should review the default print formats and print an alignment pattern for each type of form to determine if they can accommodate your existing forms. You may need to add new formats to the file for printing onto different types of forms. To customize invoices, customer mailing labels, or statements, in the Invoice Printing, Invoice History Printing, Customer Mailing Labels, or Statement Printing windows, click Form. To customize graphical invoices, statements, or mailing labels, the Invoices, Customer Statements, and/or Customer Mailing Labels check box must be selected on the Accounts Receivable Options Forms tab. Use the Forms Customization Header tab to establish header alignment information. Use the Detail tab to specify the data and descriptive headings and to determine their printing positions. For more information, see Customizing Nongraphical Forms in the Help system. B A C K I N D E X M O D U L E S Accounts Receivable Manual 161 Appendix C Customizing Nongraphical Forms Form Options After completing your entries to the Invoice History Printing, Invoice Printing, Customer Mailing Labels, and Statement Printing default format fields, click Options to customize the configuration of the numeric masks that determine how dollar amounts print. C O N T E N T S ! " B A C K I N D E X M O D U L E S If the Inventory Management module is integrated with Accounts Receivable, and sales order invoices are being printed, the numeric masks for the Quantity and Price fields are defaulted based on your entries at the Number of Decimal Places in Price Entries and Number of Decimal Places in Quantity Entries fields in the Inventory Management Options window. If Fixed is selected at the Finance Charge Computation Method field in the Accounts Receivable Options window, the finance charge printed on the statement is the monthly finance charge and the numeric mask specified in Form Options is used to format this amount. If Percent is selected at the Finance Charge Computation Method field, the finance charge printed on the statement is the finance charge rate and the numeric mask specified in Form Options is not used. If None is selected, the Finance Charge field does not print. Accounts Receivable Manual 162 Appendix C Customizing Nongraphical Forms Customizing Invoice Printing If the Sales Order module is installed and you want to modify the history invoice printing default for a sales order invoice, refer to your Sales Order manual. The following table indicates what effect the field description has on invoice printing. C O N T E N T S ! " B A C K I N D E X M O D U L E S Field Description Effect on Invoice 1st Underline 2nd Underline 3rd Underline These fields relate to the horizontal lines printed across the page under the invoice header. The first and second underlines form a horizontal border for the Sales Code, Descriptions, Quantity, Price, and Amount headings. Sales Tax Amount 1 Sales Tax Amount 2 Sales Tax Amount 3 Sales Tax Amount 4 Sales tax detail can be printed for up to four tax codes. Four separate tax amount, tax exemption number, and registration number fields can be configured to print from within the forms. During the print routine, the first three fields are used for the first three tax codes in the schedule. The fourth field is used for an accumulated tax amount for all remaining tax codes. Enter Y at the Sales Tax Amount 1, 2, 3, and 4 fields in the form; leave the Sales Tax Amount field set to Y if any of your tax schedules are not set to print tax detail. When forms are printed, Sales Tax Amount 1-4 fields will print for schedules set up to print detail. If there are more than four tax amounts to print, the remaining tax amounts will be included in the Sales Tax Amount 4 field. The Sales Tax Amount field will print for schedules not set up to print detail. Accounts Receivable Manual 163 Appendix C Customizing Nongraphical Forms Field Description Effect on Invoice Sales Code Description Unit of Measure Quantity Price Amount The line number default of 001 for these fields refers to the line number within each line group where this line item information will print, not to the number of lines from the top of the form. If you modified the Total number of lines in grouping field on the Forms Customization Header tab, review all of these fields. For example, if you change the value indicated to two lines to print a comment on the second line below the item on the invoice, you must also change the line number default of this field to 002 for the comment to print on the second line of each two-page detail group. You must also change the Print? indicator, the Line and Tab columns, and enter the comment or description of the data to print on the second line. Net Invoice Amount Freight Amount Sales Tax Amount Invoice Total Continued Title 1st Total Underline 2nd Total Underline 3rd Total Underline Job Number Retention Amount Line Number Heading Line Number Current 30 Days 60 Days These fields relate to the totals information printed at the end of each invoice. The 1st Total Underline field is available to subtotal any amounts before the net invoice amount. To print this underline, enter Y in the Print? column and specify the line and tab positions to use. The 2nd Total Underline field prints on the line above the net invoice total, immediately below the line items. The 3rd Total Underline field prints below the net invoice, freight, and sales tax amounts, and the invoice total amount is printed below it. The Continued Title field is provided to accommodate multiple-page invoices. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 164 Appendix C Customizing Nongraphical Forms Customizing Customer Mailing Labels To create a new format for printing onto other types of forms, you must first enter a label form code and its description in Customer Mailing Labels, and then click Form. The label form code is stored with its own set of printing instructions. This code allows you to store information for multiple printing requirements without having to enter new data each time a format change is necessary. The defaults displayed for the new label form code are the defaults for label form code A. You can modify as many of the defaults as necessary without affecting label form code A. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 165 Appendix C Customizing Nongraphical Forms Customizing Statement Printing The following table indicates what effect the field description has on statement printing. C O N T E N T S ! " B A C K I N D E X M O D U L E S Field Description Effect on Statement Dashed Line This field prints a line between the statement header and the invoice detail below it. The line forms a horizontal border for the Date, Reference, Description, Charge, Credit, and Balance descriptive headers. This field also prints at the bottom of the statement to separate the itemized detail from the aging information. Invoice Date Heading These fields show the defaults for the Invoice Reference descriptive headings printed above the line item Heading detail. Invoice Desc Heading Invoice Due Date Heading Invoice Disc Date Heading Invoice Discount Heading Invoice Charge Heading Invoice Credit Heading Invoice Balance Heading Aging Category 1 Aging Category 2 Aging Category 3 Aging Category 4 These fields reflect the aging categories set up in Accounts Receivable Options. If the aging categories are changed from the default of 30, 60, 90, and 120 days, the number of days entered displays on the Forms Customization Detail tab. If Months is selected at the Aging Categories to Be Used field in the Accounts Receivable Options window, 1, 2, 3, and 4 months display as the default headings. Accounts Receivable Manual 166 Appendix C Customizing Nongraphical Forms Field Description Effect on Statement Invoice Date Invoice Reference Invoice Description Invoice Charge Invoice Credit Invoice Balance The line number default of 001 for these fields refers to the line number within each line group where this line item information will print, not to the number of lines from the top of the form. If you modified the Total number of lines in grouping field on the Forms Customization Header tab, review all of these fields. For example, if you change the value indicated to two lines to print a comment on the second line below the item on the invoice, you must change the line number default of this field to 002 for the comment to print on the second line of each two-page detail group. You must also change the Tab column to properly position the desired information to print on the second line. Continuation Line Heading This field is provided to accommodate multiple-page statements. C O N T E N T S ! " B A C K I N D E X M O D U L E S Accounts Receivable Manual 167 Appendix D Integrating Other Modules with Accounts Receivable Appendix D The Accounts Receivable module can operate on a stand-alone basis, or other modules can be integrated with Account Receivable to take full advantage of the information stored in the system. When integrated, each accounting module shares common information with any related modules. Sharing eliminates any double entry of information already stored within the system. The following modules can be integrated with the Accounts Receivable module: C O N T E N T S ! " B A C K I N D E X M O D U L E S • • • • General Ledger Sales Order Job Cost Bank Reconciliation The benefits of integrating these accounting modules with Accounts Receivable follow. General Ledger The General Ledger module is the key to integrating all financial information from the Accounts Receivable modules, and from the other accounting modules. The General Ledger module provides complete, timely financial reports, which reflect current information. If the General Ledger module is installed, all journal entries generated from the Accounts Receivable module are posted directly to the general ledger following the printing and updating of the Daily Transaction Register. The financial statements and other General Ledger reports printed after the update of the Daily Transaction Register reflect postings on the register. Accounts Receivable Manual 168 Appendix D Integrating Other Modules with Accounts Receivable !Note For an explanation of how the Accounts Receivable module posts to the general ledger, see Setting Up General Ledger Accounts. C O N T E N T S ! " B A C K I N D E X M O D U L E S If the General Ledger module is not installed, the Accounts Receivable journal entries are posted to the General Ledger Detail Posting file following the printing of the Daily Transaction Register. The General Ledger Posting Recap report printed from this file provides the necessary audit information to prepare monthly journal entries for your manual general ledger. The information on this report is purged following Accounts Receivable period-end processing. The General Ledger module, when installed, is assumed to be integrated with Accounts Receivable unless the General Ledger check box is cleared in the Accounts Receivable Options window. If the check box is cleared, Accounts Receivable makes no postings to the general ledger following Daily Transaction Register printing. If the General Ledger module is not installed, the General Ledger check box determines whether Accounts Receivable posts the journal entries to the General Ledger Detail Posting file. Sales Order The Sales Order module complements Accounts Receivable by providing a two-step order processing system. You can print sales orders, invoices, picking sheets, shipping labels, COD labels, and back order reports. As sales orders are entered, customer credit limits and inventory stock are checked automatically. Extensive daily and monthly reports are available to recap sales by customer, division, item, or product line. In addition, the Accounts Receivable module allows you to inquire into open sales orders and maintain multiple shipping addresses for each customer. The Sales Order module also allows commissions for a single invoice to be split between multiple salespersons. For each invoice, commissions can be allocated to up to five different salespersons. For more information, refer to your Sales Order manual. Accounts Receivable Manual 169 Appendix D Integrating Other Modules with Accounts Receivable Job Cost The Job Cost module posts invoices to the customer assigned to each job. Progress billing based on the percentage of job completion can be billed, and retention amounts can be tracked by customer and job. The Job Cost module tracks the original and revised contract amount, as well as the amount billed for each job. To activate the interface for the Job Cost module, select the Job Cost check box in the Accounts Receivable Options window. For more information, refer to your Job Cost manual. C O N T E N T S ! " B A C K Bank Reconciliation !Note The Bank Reconciliation module can be integrated with Accounts Credit card receipts entered in Cash Receipts Entry do not update the Bank Reconciliation module. To manually post credit card transactions in Bank Reconciliation, see Post Credit Card Settlement Amount in the Help system. Receivable to record all deposit information from Cash Receipts Entry, and all checks printed or entered in the Accounts Payable and Payroll modules. You must verify that only the transactions recorded agree with your bank statement. Any discrepancies or missing information can be easily identified. To activate the interface for the Bank Reconciliation module, select the Bank Reconciliation check box in the Accounts Receivable Options window. For more information, refer to your Bank Reconciliation manual. I N D E X M O D U L E S Accounts Receivable Manual 170 Appendix E Report Samples Appendix E This section contains representative samples of the reports available through your Accounts Receivable module. You may want to review the descriptions and report contents before setting up your Accounts Receivable master files and beginning routine processing. Samples of the following reports are included. C O N T E N T S ! " B A C K I N D E X M O D U L E S • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Repetitive Invoice Listing Customer Invoice Sales Journal Tax Journal Detail Tax Journal Summary Gross Profit Journal Cash Receipts Journal Daily Transaction Register Customer Listing Customer Mailing Labels Customer Memo Aged Invoice Report Trial Balance Report Cash Expectation Report Customer Sales Analysis Sales Analysis by Salesperson Salesperson Commission Report Sales Tax Report Monthly Sales Report Monthly Cash Receipts Report Invoice History Report General Ledger Posting Recap Customer Masterfile Audit Report Deposit Transaction Report Finance Charge Journal Customer Statements Commission Edit Register Match Credits to Open Invoices Report Credit Card Settlement Report Accounts Receivable Manual 171 Appendix E Report Samples Repetitive Invoice Listing ABC Distribution and Service Corp. ACCOUNTS RECEIVABLE REPETITIVE INVOICE LISTING DIVISION NO: 02 WEST SALES OFFICE CUSTOMER/ SLS TAX REFERENCE TRM PRSN SCHEDULE ALLENAP Allen's Appliance Repair 0005 02 0400 CA COMM: Six Month Supply Order SHIP: UPS Ground PO#: C O N T E N T S ! " STRT BIL SEL TIMES STOP BIL CYC BILLD PRNT LAST BIL 07 FREIGHT SALES TAX SALES CODE G/L ACCOUNT DISTRIBUTION AMOUNT Y 290.58 18.95 15.38 SUPPLY 400-01-00 256.25 Y 01/17/03 06/17/03 05/31/03 1,335.98 15.75 3.98 SUPPLY 400-01-00 MCONTR 400-02-00 66.25 1,250.00 4,366.20 222.45 .00 WIDGET 400-01-00 4,143.75 6,406.53 322.50 287.78 WIDGET 400-01-00 MCONTR 400-02-00 SAMPLE 400-01-00 WDPACK 400-01-00 1,933.75 1,000.00 .00 2,862.50 1,275.00 .00 .00 MCONTR 400-02-00 1,275.00 3,783.73 125.45 223.28 WDPACK 400-01-00 3,435.00 10,474.73 225.85 580.13 WIDGET 400-01-00 9,668.75 WDPACK 400-01-00 WIDGET 400-01-00 127649 AMERCON American Concrete Service 0001 01 0400 CA COMM: Monthly Service Order SHIP: Mail PO#: Verbal ATOZ A To Z Carpet Supply 0001 02 0400 CA COMM: Ship ASAP SHIP: UPS RED LABEL PO#: 985-721RS AUTOCR Autocraft Accessories 0001 01 0300 CA COMM: Order per agreement SHIP: UPS Ground PO#: Verbal 17 4 01/31/03 31 4 Y 05/31/03 01/12/03 12 7 Y 05/31/03 BAYPYRO Bay Pyrotronics Corp. 0001 02 0400 CA BA COMM: Monthly Service Billing SHIP: PO#: 01/06/03 06 7 Y 05/31/03 321 BAYPYRO Bay Pyrotronics Corp. 0002 02 0400 CA BA COMM: SHIP: Next Day Air PO#: VERBAL CAPRI Capri Sailing Ships 0001 01 0400 CA COMM: Special Order SHIP: UPS Ground PO#: 198-675 CUSTOM Custom Craft Products 0001 02 0300 CA COMM: SHIP: UPS Ground PO#: 3548766 B A C K 6 INVOICE AMOUNT 01/07/03 06/07/03 05/31/03 01/07/03 07 7 Y 05/31/03 01/31/03 31 4 Y 05/31/03 01/27/03 27 4 Y 4,337.98 111.23 239.25 DIVISION 02 TOTAL: 05/31/03 32,270.73 1,042.18 1,349.80 29,878.75 3,435.00 552.50 REPORT TOTAL: 32,270.73 1,042.18 1,349.80 29,878.75 I N D E X M O D U L E S Sys Date: 05/31/03 / 1:33 pm App Date: 05/31/03 Page: 1 User: John Smith See page 68 for more information on this report. Accounts Receivable Manual 172 Appendix E Report Samples Customer Invoice P ag e 1 of 1 INVOICE ABC Distribution and Service Corp. INVOICE NUMBER: 0100065-IN Orange Business Park 1101. S. Main St. Orange, CA 92669 (714) 555-5555 INVOICE DATE: 05/31/03 SALESPERSON: 0100 TAX SCHEDULE: WI MILMIL American Business Futures 2131 E. 14th Street Suite 100 Milwaukee, WI 53151 C O N T E N T S CONTACT: Artie Johnson DESCRIPTION SALES CD SUPPLY Supplies For Service SAMPLE Samples MAINT Truck Maintenance WDPACK Widget 10 Pack MCONTR Monthly Maintenance Billing CUSTOMER NO: 01-ABF CUSTOMER P.O.: 95-8902 Each Each HRS Box Mth QUANTITY 1.00 6.00 25.00 10.00 1.00 SHIP VIA: UPS BLUE TERMS: Net 30 Days PRICE AMOUNT 44.000 44.00 10.000 60.00 85.000 2,125.00 572.500 5,725.00 1,000.000 1,000.00 ! " B A C K I N D E X M O D U L E S Call now to order for our special Memorial Week Sale NET INVOICE: FREIGHT: SALES TAX: 8,954.00 0.00 0.00 INVOICE TOTAL: 8,954.00 See page 83 for more information on this report. Accounts Receivable Manual 173 Appendix E Report Samples Sales Journal ABC Distribution and Service Corp. ACCOUNTS RECEIVABLE SALES JOURNAL REGISTER NO: AR-0005 DIVISION NO: 01 EAST SALES OFFICE INVOICE NO./ CUSTOMER SLS TAX INV DATE TRM PRSN SCHEDULE 0100053 - IN RSSUPPL 05/31/03 01 0200 R & S Supply Corp. COMMENT: WI 145.00 85.00 0100055 - IN AVNET 05/31/03 01 0200 Avnet Processing Corp COMMENT: WI .00 1,000.00 0100058 - IN AVNET 05/31/03 01 0200 Avnet Processing Corp COMMENT: WI DIVISION 01 TOTAL - REPORT TOTAL - C O N T E N T S TAXABLE SALES AMT NON-TAXABLE SALES AMT FREIGHT SALES TAX INV TOTAL .00 7.25 237.25 SALES CODE 100-AA MAINT 65.00 .00 1,065.00 *CREDIT LIMIT EXCEEDED* .00 .00 349.00 *CREDIT LIMIT EXCEEDED* GL ACCOUNT DISTRIBUTION AMOUNT 400-01-00 400-02-01 145.00 85.00 SUPPLY 400-01-00 MCONTR 400-02-00 .00 1,000.00 .00 349.00 CASH SALES: A/R SALES: .00 145.00 .00 1,434.00 .00 65.00 .00 7.25 .00 1,651.25 .00 1,579.00 TOTAL SALES: 145.00 1,434.00 65.00 7.25 1,651.25 1,579.00 CASH SALES: A/R SALES: .00 145.00 .00 1,434.00 .00 65.00 .00 7.25 .00 1,651.25 .00 1,579.00 TOTAL SALES: 145.00 1,434.00 65.00 7.25 1,651.25 1,579.00 SUPPLY 400-01-00 349.00 ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 4:26 pm App Date: 05/31/03 Page: 1 User: John Smith See page 84 for more information on this report. Accounts Receivable Manual 174 Appendix E Report Samples Sales Journal Recap ABC Distribution and Service Corp. ACCOUNTS RECEIVABLE SALES JOURNAL REGISTER NO: AR-0005 ACCOUNTS RECEIVABLE RECAP BY DIVISION DIVISION 01 EAST SALES OFFICE G/L ACCOUNT DESCRIPTION 105-00-01 115-00-01 400-01-00 400-02-00 400-02-01 400-03-01 450-10-00 Accts. receiv. - East Warehse Inventory - East Warehouse Distribution sales (history) Service fees Service fees - East Freight charges - East Cost of Goods Sold DEBIT CREDIT 1,651.25 66.00 494.00 1,000.00 85.00 65.00 66.00 DIVISION 01 TOTAL: 1,717.25 1,710.00 C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 4:36 pm App Date: 05/31/03 Page: 1 User: John Smith See page 84 for more information on this report. Accounts Receivable Manual 175 Appendix E Report Samples Tax Journal Detail C O N T E N T S ! " B A C K I N D E X M O D U L E S See page 84 for more information on this report. Accounts Receivable Manual 176 Appendix E Report Samples Tax Journal Summary C O N T E N T S ! " B A C K I N D E X M O D U L E S See page 84 for more information on this report. Accounts Receivable Manual 177 Appendix E Report Samples Gross Profit Journal ABC Distribution and Service Corp. ACCOUNTS RECEIVABLE GROSS PROFIT JOURNAL REGISTER NO: AR-0005 DIVISION NO: 01 EAST SALES OFFICE INVOICE NO./ CUSTOMER SLS CMMSN INV DATE PRSN TAX SCHEDULE RATE 0100065 - IN 05/31/03 0100 10.000% ABF SALES CODE NET SALES AMOUNT COST OF GOODS SOLD GROSS PROFIT AMT PROFIT SLS COMMISSION PRCNT CMM AMOUNT INVOICE TOTAL WI MILMIL American Business Futures SUPPLY SAMPLE MAINT WDPACK MCONTR SALES SUBJECT TO COMMISSION: NET INVOICE TOTAL: 44.00 60.00 2,125.00 5,725.00 1,000.00 .00 153.00 .00 2,800.00 .00 44.00 93.002,125.00 2,925.00 1,000.00 100.00% -155.00% 100.00% 51.09% 100.00% N N N N N .00 8,954.00 .00 2,953.00 .00 6,001.00 .00% 67.02% .00 8,954.00 DIVISION 01 TOTAL - SALES SUBJECT TO COMMISSION: NET INVOICE TOTAL: .00 8,954.00 .00 2,953.00 .00 6,001.00 .00% 67.02% .00 REPORT TOTAL - SALES SUBJECT TO COMMISSION: NET INVOICE TOTAL: .00 8,954.00 .00 2,953.00 .00 6,001.00 .00% 67.02% .00 8,954.00 8,954.00 C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 10:38 am App Date: 05/31/03 Page: 1 User: John Smith See page 84 for more information on this report. Accounts Receivable Manual 178 Appendix E Report Samples Cash Receipts Journal ABC Distribution and Service Corp. CASH RECEIPTS JOURNAL REGISTER NO: CR-0002 BANK: A Security Pacific Checking DEPOSIT CUSTOMER NUMBER NUMBER 00008 NAME DEPOSIT DATE: 05/31/03 CASH AMT APPLIED INVOICE NO. 01 - SHEPARD Shepard Motorworks 0000205 - IN 00012 01 - ABF 00014 01 - ABF INVOICE BALANCE CREDIT A/R CREDIT MISC ACCNT 75.00 05/10/03 .00 229,764.95 75.00 75.00 .00 75.00 .00 DIVISION 01 TOTAL: 75.00 .00 75.00 .00 DEPOSIT 00008 TOTAL: 75.00 .00 75.00 .00 American Business Futures CHK: 3345 10.00 .00 POSTING TOTAL: 10.00 .00 10.00 .00 DIVISION 01 TOTAL: 10.00 .00 10.00 .00 DEPOSIT 00012 TOTAL: 10.00 .00 10.00 .00 50.00 .00 American Business Futures 2,457.61 10.00 CHK: 1234 0000122 - IN ! DISCOUNT AMOUNT POSTING TOTAL: 0100034 - IN C O N T E N T S DISCOUNT DATE CHK: 5547 800.00 50.00 POSTING TOTAL: 50.00 .00 50.00 .00 DIVISION 01 TOTAL: 50.00 .00 50.00 .00 DEPOSIT 00014 TOTAL: 50.00 .00 50.00 .00 05/31/03 TOTAL: 135.00 .00 135.00 .00 BANK A TOTAL: 135.00 .00 135.00 .00 REPORT TOTAL: 135.00 .00 135.00 .00 " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 9:03 am App Date: 05/31/03 Page: 1 User: John Smith See page 94 for more information on this report. Accounts Receivable Manual 179 Appendix E Report Samples Cash Receipts Journal Recap ABC Distribution and Service Corp. CASH RECEIPTS JOURNAL REGISTER NO: CR-0002 ACCOUNTS RECEIVABLE RECAP BY DIVISION DIVISION 01 EAST SALES OFFICE G/L ACCOUNT DESCRIPTION 101-01-00 105-00-01 Cash in bank - Reg. checking Accts. receiv. - East Warehse DEBIT 95.00 DIVISION DIVISION C O N T E N T S 02 CREDIT 95.00 01 TOTAL: 95.00 95.00 WEST SALES OFFICE G/L ACCOUNT DESCRIPTION 101-01-00 105-00-02 950-02-04 Cash in bank - Reg. checking Accts. receiv. - West Warehse Discounts allowed DEBIT CREDIT 25.00 112.32 87.32 DIVISION 02 TOTAL: 112.32 112.32 ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 2:12 pm App Date: 05/31/03 Page: 1 User: John Smith See page 94 for more information on this report. Accounts Receivable Manual 180 Appendix E Report Samples Daily Transaction Register ABC Distribution and Service Corp. DAILY TRANSACTION REGISTER POSTINGS FOR: SOURCE JOURNAL AR- 0005 05/31/03 G/L ACCT 105-00-01 115-00-03 115-00-03 115-00-03 400-01-00 400-01-00 400-01-00 400-01-00 400-01-00 400-02-00 400-02-01 400-03-01 450-10-00 450-10-00 450-10-00 POSTING COMMENT Accts. receiv. - East Warehse Inventory - Central Warehouse Inventory - Central Warehouse Inventory - Central Warehouse Distribution sales (history) Distribution sales (history) Distribution sales (history) Distribution sales (history) Distribution sales (history) Service fees Service fees - East Freight charges - East Cost of Goods Sold Cost of Goods Sold Cost of Goods Sold DEBIT A/R INVOICE ENTRY - 05/31/03 American Business REF:0100065 American Business REF:0100065 American Business REF:0100066 American Business REF:0100065 American Business REF:0100065 American Business REF:0100065 American Business REF:0100066 American Business REF:0100066 American Business REF:0100065 American Business REF:0100065 DIV:01 EAST SALES OFFICE American Business REF:0100065 American Business REF:0100065 American Business REF:0100066 CREDIT 9,088.25 153.00 2,800.00 27.50 44.00 60.00 5,725.00 55.25 56.00 1,000.00 2,125.00 23.00 153.00 2,800.00 27.50 JOURNAL 0005 TOTALS: 12,068.75 SOURCE AR TOTALS: 12,068.75 12,068.75 05/31/03 TOTALS: 12,068.75 12,068.75 C O N T E N T S 12,068.75 ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 2:24 pm App Date: 05/31/03 Page: 1 User: John Smith See page 96 for more information on this report. Accounts Receivable Manual 181 Appendix E Report Samples Customer Listing $%&'LVWULEXWLRQDQG6HUYLFH&RUS &86720(5/,67,1* 3(50$1(17&86720(5621/< &86720(512 $''5(66 C O N T E N T S ! " B A C K I N D E X &,7< &28175< 67$7( 3+21(12 )$; &217$&7 (0$,/ 85/ 6+,30(7+2' 6&+('8/( 6+,372 7(506&2'( 6$/(63(5621 6$/(6&' &200(17 $%) 1$0( $PHULFDQ%XVLQHVV)XWXUHV 1WK6WUHHW 6XLWH $FFRXQWLQJ'HSDUWPHQW 0LOZDXNHH 86$ 8QLWHG6WDWHV :, =,3&2'( (;7 %$7&+)$; 1 $57,(-2+1$UWLH-RKQVRQ DUWLH#DEIFRP ZZZDEIFRP 836%/8( :,0,/0,/ $PHULFDQ%XVLQHVV)XWXUHV 1HW'D\V -LP.HQWOH\ :,'*(7 [:LGJHWV &DOO(GIRUFUHGLWDSSURYDO $*('$62) &855(17 '$7((67$%/,6+(' '$7(2)/$67$&7,9,7< '$7(2)/$673$<0(17 /$673$<0(17$02817 $9*'$<63$<29(5'8( &855(173(5,2' 6$/(6 &2672)*22'662/' 352),7 &$6+5(&(,9(' ),1$1&(&+$5*(6 122),192,&(6 122)),1&+$5*(6 '$<6 6257),(/' 7(0325$5<&867" 23(1,7(0&867" 67$7(0(17&<&/( 35,17'81066*" &86720(57<3( 35,&(/(9(/ ',6&28175$7( ),1&+$5*(5$7( &5(',7/,0,7 21&5(',7+2/'" '$<6 3(5,2'72'$7( $5%$/$1&( '$<6 $0(5 1 < 0 < $ 1 '$<6 '$7(2)/$6767$7(0(17 +,*+(67%$/$1&( '$7(2)/$67),1&+$5*( 813$,'),1$1&(&+$5*( <($572'$7( /$67<($5 M O D U L E S 6yV'DWHpP $pp'DWH 3DgH 8VHU-RKQ6PLWK See page 98 for more information on this report. Accounts Receivable Manual 182 Appendix E Report Samples Customer Mailing Labels C O N T E N T S ! " B A C K I N D E X M O D U L E S See page 99 for more information on this report. Accounts Receivable Manual 183 Appendix E Report Samples Customer Memo ABC Distribution and Service Corp. CUSTOMER MEMO PRINTING DETAIL OPTION CUSTOMER: 01 - ABF MEMO: ABF-051490 DATE: 05/14/03 American Business Futures Invoicing policy DISPLAY DURING DATA ENTRY: N Please ensure that all invoices for a given month are mailed by the last working day of the month. This will result in prompt receipt of payment from American. MEMO: ABF-12 DATE: 05/31/03 Credit checking DISPLAY DURING DATA ENTRY: N TO A/R STAFF: Please review the Aging Report weekly for American. They do not have a credit limit, however, they should not have more than $10,000.00 in new invoices since their last payment. C O N T E N T S If they have exceeded this limit, please call Jim Swinter at American to request a payment of at least $2,500.00. This is per our agreement with Jim. The new invoice may be approved immediately. ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 1:20 pm App Date: 05/31/03 Page: 1 User: John Smith See page 101 for more information on this report. Accounts Receivable Manual 184 Appendix E Report Samples Aged Invoice Report ABC Distribution and Service Corp. ACCOUNTS RECEIVABLE AGED INVOICE REPORT ALL OPEN INVOICES - AGED AS OF: 05/31/03 DIVISION NO: 01 EAST SALES OFFICE CUSTOMER/ INV DATE INVOICE NO INVOICE DISCOUNT DUE DATE DUE DATE ABF 01/31/03 03/31/03 04/30/03 04/30/03 05/15/03 05/15/03 American Business Futures 0000122 - IN 03/30/03 0000141 - IN 04/30/03 0000190 - IN 05/30/03 APR0001 - FC 04/30/03 0100033 - IN 06/14/03 0100034 - IN 06/14/03 AVNET 03/31/03 04/30/03 05/21/03 05/29/03 05/31/03 Avnet Processing Corp 0000142 - IN 04/30/03 APR0002 - FC 04/30/03 0100043 - IN 06/20/03 0000170 - IN 06/28/03 0000192 - IN 06/30/03 CUSTOMER ABF TOTALS: CUSTOMER AVNET TOTALS: C O N T E N T S ! " BRESLIN Breslin Parts Supply BALANCE FORWARD: 05/15/03 0100035 - IN 05/15/03 05/15/03 PAYMENT 05/21/03 0100044 - IN 05/21/03 05/27/03 0100040 - IN 05/27/03 05/29/03 0000171 - IN 05/29/03 05/29/03 0000172 - IN 06/28/03 06/08/03 05/31/03 0000193 - IN 05/31/03 05/31/03 0000194 - IN 06/30/03 06/10/03 05/31/03 PAYMENT ***** CREDIT LIMIT EXCEEDED ***** CUSTOMER BRESLIN TOTALS: DISCOUNT AMOUNT BALANCE CURRENT CONTACT: Artie Johnson .00 850.00 .00 1,178.69 .00 85.00 .00 43.89 .00 613.05 .00 2,467.61 85.00 .00 5,238.24 CONTACT: Tony Schultz .00 1,751.00 .00 44.12 .00 935.25 .00 4,041.00 .00 606.00 .00 7,377.37 CONTACT: Winnie Spackman 636.24 .00 149.13 2,700.00.00 1,646.13 .00 9,596.76 .00 1,250.00 20.08 1,003.97 .00 1,250.00 20.08 1,003.97 2,007.94- 30 DAYS PHONE: 60 DAYS (414) 655-4787 90 DAYS EXT: 219 CR LMT: 120 DAYS DAYS DELQ 12,000.00 850.00 62 31 1 31 1,178.69 43.89 613.05 2,467.61 3,165.66 1,222.58 PHONE: 850.00 (414) 225-2635 1,751.00 44.12 .00 EXT: CR LMT: .00 7,500.00 31 31 935.25 4,041.00 606.00 5,582.25 1,795.12 PHONE: 149.13 2,063.761,646.13 9,596.76 1,250.00 1,003.97 1,250.00 1,003.97 2,007.94- (414) 258-9654 9.40 .00 .00 EXT: CR LMT: .00 2,500.00 626.84 16 9.40- 626.8410 4 2 40.16 11,828.26 11,828.26 .00 .00 .00 .00 DIVISION 01 TOTALS: NUMBER OF CUSTOMERS: 3 40.16 24,443.87 20,576.17 3,017.70 850.00 .00 .00 REPORT TOTALS: NUMBER OF CUSTOMERS: 3 40.16 24,443.87 20,576.17 3,017.70 850.00 .00 .00 B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 1:47 pm App Date: 05/31/03 Page: 1 User: John Smith See page 102 for more information on this report. Accounts Receivable Manual 185 Appendix E Report Samples Trial Balance Report ABC Distribution and Service Corp. ACCOUNTS RECEIVABLE TRIAL BALANCE REPORT ALL OPEN INVOICES DIVISION NO: CUSTOMER/ INVOICE NO. 01 EAST SALES OFFICE DATES INVOICE DUE DSCNT ABF American Business Futures 0000122 - IN 01/31/03 03/30 0000141 - IN 03/31/03 04/30 DISCOUNT AMOUNT INVOICE BALANCE *** CREDIT LIMIT EXCEEDED *** 850.00 .00 850.00 1,226.25 .00 1,178.69 0000190 - IN 04/30/03 0100033 - IN 05/15/03 05/30 06/14 85.00 1,113.05 .00 .00 85.00 613.05 0100034 0100065 0100066 APR0001 06/14 06/30 06/30 04/30 2,467.61 8,954.00 134.25 43.89 .00 .00 .00 .00 2,467.61 8,954.00 134.25 43.89 14,874.05 .00 14,326.49 1,751.00 4,041.00 606.00 1,935.25 .00 .00 .00 .00 1,751.00 4,041.00 606.00 935.25 - IN - IN - IN - FC 05/15/03 05/31/03 05/31/03 04/30/03 CUSTOMER ABF TOTALS: C O N T E N T S INVOICE AMOUNT AVNET 0000142 0000170 0000192 0100043 - IN - IN - IN - IN Avnet Processing Corp 03/31/03 04/30 05/29/03 06/28 05/31/03 06/30 05/21/03 06/20 APR0002 - FC 04/30/03 04/30 TYPE TRANSACTION DATE AMOUNT INV INV C/M INV INV PMT INV INV INV F/C 02/28/03 03/31/03 05/31/03 04/30/03 05/31/03 05/31/03 05/31/03 05/31/03 05/31/03 04/30/03 INV INV INV INV PMT F/C 03/31/03 05/29/03 05/31/03 05/21/03 05/31/03 04/30/03 850.00 1,178.69 1,178.69 85.00 613.05 613.05 2,467.61 8,954.00 134.25 43.89 CK. NO./ TYPE DEPOSIT DATE REFRNC: 0100039 010255 05/15/03 683245 05/31/03 14,326.49 1,751.00 4,041.00 606.00 935.25 935.25 44.12 44.12 .00 44.12 CUSTOMER AVNET TOTALS: 8,377.37 .00 7,377.37 DIVISION 01 TOTALS: NUMBER OF CUSTOMERS: 2 23,251.42 .00 21,703.86 21,703.86 REPORT TOTALS: NUMBER OF CUSTOMERS: 2 23,251.42 .00 21,703.86 21,703.86 7,377.37 ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 3:43 pm App Date: 05/31/03 Page: 1 User: John Smith See page 103 for more information on this report. Accounts Receivable Manual 186 Appendix E Report Samples Cash Expectation Report ABC Distribution and Service Corp. CASH EXPECTATION REPORT DIVISION NO: 01 EAST SALES OFFICE CUSTOMER/ INV DATE INVOICE NO. INVOICE DISCOUNT DUE DATE DUE DATE ABF American Business Futures 01/31/03 0000122-IN 03/30/03 03/31/03 0000141-IN 04/30/03 04/30/03 0000190-IN 05/30/03 04/30/03 APR0001-FC 04/30/03 05/15/03 0100033-IN 06/14/03 05/15/03 0100034-IN 06/14/03 05/31/03 0100065-IN 06/30/03 05/31/03 0100066-IN 06/30/03 *** CREDIT LIMIT EXCEEDED *** CUSTOMER ABF C O N T E N T S AVNET 03/31/03 04/30/03 05/21/03 05/29/03 05/31/03 Avnet Processing Corp 0000142-IN 04/30/03 APR0002-FC 04/30/03 0100043-IN 06/20/03 0000170-IN 06/28/03 0000192-IN 06/30/03 BRESLIN Breslin Parts Supply DISCOUNT AVAILABLE INVOICE BALANCE CONTACT: Artie Johnson .00 850.00 .00 1,178.69 .00 85.00 .00 43.89 .00 613.05 .00 2,467.61 .00 8,954.00 .00 134.25 TOTALS: CUSTOMER AVNET TOTALS: .00 14,326.49 CONTACT: Tony Schultz .00 1,751.00 .00 44.12 .00 935.25 .00 4,041.00 .00 606.00 .00 7,377.37 05/31/03 06/15/03 PAYMENTS DUE THRU 06/30/03 07/15/03 PHONE: (414) 655-4787 FUTURE CREDIT LMT: 12,000.00 850.00 1,178.69 85.00 43.89 613.05 2,467.61 8,954.00 134.25 2,157.58 3,080.66 9,088.25 PHONE: (414) 225-2635 .00 .00 CREDIT LMT: 7,500.00 1,751.00 44.12 935.25 4,041.00 606.00 1,795.12 CONTACT: Winnie Spackman .00 5,582.25 PHONE: (414) 258-9654 .00 .00 CREDIT LMT: 2,500.00 CUSTOMER BRESLIN TOTALS: 40.16 2,231.50 223.56 .00 2,007.94 .00 .00 DIVISION 01 TOTALS: NUMBER OF CUSTOMERS: 3 40.16 23,935.36 4,176.26 3,080.66 16,678.44 .00 .00 REPORT TOTALS: NUMBER OF CUSTOMERS: 3 40.16 23,935.36 4,176.26 3,080.66 16,678.44 .00 .00 ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 3:47 pm App Date: 05/31/03 Page: 1 User: John Smith See page 104 for more information on this report. Accounts Receivable Manual 187 Appendix E Report Samples Customer Sales Analysis ABC Distribution and Service Corp. CUSTOMER SALES ANALYSIS DIVISION NO: 01 EAST SALES OFFICE CUSTOMER NUMBER NAME AVG DAYS PAY/OVERDUE ABF American Business Futures ** CREDIT LIMIT EXCEEDED ** AVNET BRESLIN SALES COST OF GOODS SOLD PROFIT PRCNT CASH RECEIVED FINANCE CHARGES NO. OF NO. OF INVOICE FIN CHG 004 000 P-T-D: Y-T-D: PRIOR: 18,772.48 24,114.98 14,424.75 5,497.04 5,497.04 .00 70.72% 77.20% 100.00% 8,482.38 9,332.38 18,752.18 .00 43.89 118.50 12 16 10 0 1 2 082 052 P-T-D: Y-T-D: PRIOR: 2,541.25 9,523.25 18,851.40 557.50 3,917.50 9,072.00 78.06% 58.86% 51.88% 1,396.00 2,146.00 24,506.82 .00 44.12 119.12 2 6 10 0 1 2 000 000 P-T-D: Y-T-D: PRIOR: 4,049.23 10,305.04 16,890.69 796.65 1,731.65 2,524.50 80.33% 83.20% 85.05% 2,007.94 5,382.94 21,957.90 .00 9.40 25.38 4 12 21 0 1 2 DIVISION 01 TOTALS - P-T-D: Y-T-D: PRIOR: 3 25,362.96 43,943.27 50,166.84 6,851.19 11,146.19 11,596.50 72.99% 74.64% 76.88% 11,886.32 16,861.32 65,216.90 .00 97.41 263.00 18 34 41 0 3 6 REPORT TOTALS - P-T-D: Y-T-D: PRIOR: 3 25,362.96 43,943.27 50,166.84 6,851.19 11,146.19 11,596.50 72.99% 74.64% 76.88% 11,886.32 16,861.32 65,216.90 .00 97.41 263.00 18 34 41 0 3 6 Avnet Processing Corp Breslin Parts Supply NUMBER OF CUSTOMERS: C O N T E N T S NUMBER OF CUSTOMERS: ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 3:50 pm App Date: 05/31/03 Page: 1 User: John Smith See page 105 for more information on this report. Accounts Receivable Manual 188 Appendix E Report Samples Sales Analysis by Salesperson ABC Distribution and Service Corp. SALES ANALYSIS BY SALESPERSON SALESPERSON NO: C O N T E N T S ! 02 - 0300 Harvey Earlwright CUSTOMER NUMBER NAME ABF American Business Fut P-T-D: Y-T-D: PRIOR: 2,467.61 2,467.61 .00 145.75 145.75 .00 94.09% 94.09% .00% AMERCON American Concrete Ser P-T-D: Y-T-D: PRIOR: 1,345.66 7,820.10 14,325.80 578.44 3,208.15 6,958.03 57.01% 58.98% 51.43% CUSTOM Custom Craft Products P-T-D: Y-T-D: PRIOR: 1,560.30 1,560.30 .00 919.49 919.49 .00 41.07% 41.07% .00% GREALAR Greater Alarm Company P-T-D: Y-T-D: PRIOR: 311,594.44 311,594.44 .00 243,967.23 243,967.23 .00 21.70% 21.70% .00% JELLCO Jellco Packing P-T-D: Y-T-D: PRIOR: 116.08 116.08 .00 5.70 5.70 .00 95.09% 95.09% .00% SALESPERSON 02-0300 TOTALS - P-T-D: Y-T-D: PRIOR: 317,084.09 323,558.53 14,325.80 245,616.61 248,246.32 6,958.03 22.54% 23.28% 51.43% DIVISION 02 TOTALS - P-T-D: Y-T-D: PRIOR: 317,084.09 323,558.53 14,325.80 245,616.61 248,246.32 6,958.03 22.54% 23.28% 51.43% REPORT TOTALS - P-T-D: Y-T-D: PRIOR: 317,084.09 323,558.53 14,325.80 245,616.61 248,246.32 6,958.03 22.54% 23.28% 51.43% " B A C K SALES COST OF GOODS SOLD PROFIT PRCNT I N D E X M O D U L E S Sys Date: 05/31/03 / 3:51 pm App Date: 05/31/03 Page: 1 User: John Smith See page 107 for more information on this report. Accounts Receivable Manual 189 Appendix E Report Samples Salesperson Commission Report C O N T E N T S ! " B A C K I N D E X M O D U L E S See page 108 for more information on this report. Accounts Receivable Manual 190 Appendix E Report Samples Sales Tax Report Summary ABC Distribution and Service Corp. SALES TAX REPORT - SUMMARY FROM 05/01/03 TO 05/31/03 PRIMARY TAX CODE: CA California DESCRIPTION SALES AMOUNT TAXABLE NON-TAXABLE SALES SALES CA California 123,722.77 108,129.94 15,592.83 .00 2,526.56 CA BA Bart 9,420.00 6,870.00 2,550.00 .00 250.90 TAX CODE TAXABLE FREIGHT NON-TAXABLE FREIGHT TAXABLE TAX EXEMPT SALES .00 .00 SALES TAX COLLECTED: .00 SALES TAX AMOUNT 6,522.15 951.64 .00 .00 TOTAL SALES TAX: 6,522.15 SALES TAX COLLECTED: 951.64 C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 5:12 pm App Date: 05/31/03 Page: 1 User: John Smith See page 109 for more information on this report. Accounts Receivable Manual 191 Appendix E Report Samples Sales Tax Report Invoice Detail ABC Distribution and Service Corp. SALES TAX REPORT - INVOICE DETAIL FROM 05/01/03 TO 05/31/03 PRIMARY TAX CODE: CA TAX CODE CA DESCRIPTION California SALES AMOUNT TAXABLE NON-TAXABLE SALES SALES TAXABLE FREIGHT NON-TAXABLE FREIGHT TAXABLE TAX EXEMPT SALES SALES TAX AMOUNT 123,722.77 108,129.94 15,592.83 .00 2,526.56 123,722.77 108,129.94 15,592.83 .00 2,526.56 9,420.00 6,870.00 2,550.00 .00 250.90 .00 .00 .00 9,420.00 6,870.00 2,550.00 .00 250.90 .00 .00 .00 TOTAL SALES TAX: 6,522.15 SALES TAX COLLECTED: 951.64 California 05/31/03 *recap CA TOTALS: CA BA .00 6,522.15 .00 .00 SALES TAX COLLECTED: .00 6,522.15 951.64 Bart 05/31/03 *recap CA BA TOTALS: C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 5:16 pm App Date: 05/31/03 Page: 1 User: John Smith See page 109 for more information on this report. Accounts Receivable Manual 192 Appendix E Report Samples Monthly Sales Report ABC Distribution and Service Corp. MONTHLY SALES REPORT PERIOD: 05 05/01/03 Thru 05/31/03 DIVISION NO: CUSTOMER/ INVOICE NO. ABF 0000141 0000169 C O N T E N T S ! " B A C K 0000191 0100009 0100011 0100012 0100033 0100034 0100042 0100065 0100066 01 EAST SALES OFFICE INVOICE DATES DUE DSCNT TYPE American Business Futures 03/31/03 04/30 05/29/03 06/28 05/31/03 05/23/03 05/28/03 05/28/03 05/15/03 05/15/03 05/21/03 05/31/03 05/31/03 C/M INV C/M INV INV INV INV INV INV INV INV INV 06/30 06/22 06/27 06/27 06/14 06/14 06/20 06/30 06/30 TRANSACTION DATE 05/31/03 05/29/03 05/31/03 05/31/03 05/23/03 05/28/03 05/28/03 05/31/03 05/31/03 05/21/03 05/31/03 05/31/03 CUSTOMER ABF TOTALS: AVNET 0000170 0000192 0100043 Avnet Processing Corp 05/29/03 06/28 05/31/03 06/30 05/21/03 06/20 INV INV INV 05/29/03 05/31/03 05/21/03 CUSTOMER AVNET TOTALS: BRESLIN 0000171 0000172 0000193 0000194 0100035 0100044 Breslin Parts Supply 05/29/03 05/29 05/29/03 06/28 05/31/03 05/31 05/31/03 06/30 05/15/03 05/15 05/21/03 05/21 I N D E X INV INV INV INV INV INV 06/08 06/10 05/29/03 05/29/03 05/31/03 05/31/03 05/31/03 05/21/03 AMOUNT 47.562,416.25 179.302,416.25 2,032.54 265.86 666.53 1,113.05 2,467.61 864.25 8,954.00 134.25 21,103.73 4,041.00 606.00 1,935.25 6,582.25 1,250.00 1,003.97 1,250.00 1,003.97 149.13 1,646.13 CUSTOMER BRESLIN TOTALS: 6,303.20 DIVISION 01 TOTALS: 33,989.18 REPORT TOTALS: 33,989.18 M O D U L E S Sys Date: 05/31/03 / 8:59 am App Date: 05/31/03 Page: 1 User: John Smith See page 110 for more information on this report. Accounts Receivable Manual 193 Appendix E Report Samples Monthly Cash Receipts Report ABC Distribution and Service Corp. MONTHLY CASH RECEIPTS REPORT PERIOD: 05 05/01/03 Thru 05/31/03 BANK CODE: A Security Pacific Checking DEPOSIT CUSTOMER DATE NUMBER NUMBER 05/15/03 00001 01 - ABF NAME American Business Futures 01 - BRESLIN Breslin Parts Supply 01 - RSSUPPL R & S Supply Corp. 05/21/03 C O N T E N T S 05/31/03 00001 00001 01 - AVNET Avnet Processing Corp 01 - SHEPARD Shepard Motorworks 01 - HILLSB Hillsboro Service Center CHECK NUMBER 100297 2265 40119 INVOICE/GL NUMBER 0100009-IN 0100011-IN 0100012-IN 0000169-IN 0000191-IN 0000166-IN 0000196-IN 01 - SHEPARD Shepard Motorworks 00003 01 - ABF 01 - AVNET ! " DISCOUNT APPLIED .00 .00 .00 .00 .00 .00 .00 .00 INVOICE BALANCE .00 .00 .00 .00 .00 2,444.18 .00 .00 12,255.57 .00 2,444.18 DEPOSIT DATE 05/15/03 TOTALS: 12,255.57 .00 2,444.18 396.00 25,000.00 44.00 .00 .00 234,839.95 22805 10254 0000123-IN 0000205-IN DEPOSIT NUMBER 00001 TOTALS: 25,396.00 44.00 234,839.95 DEPOSIT DATE 05/21/03 TOTALS: 25,396.00 44.00 234,839.95 2,517.81 .00 5,420.67 2,517.81 .00 5,420.67 5,000.00 .00 229,839.95 5,000.00 .00 229,839.95 864.25 1,000.00 .00 .00 .00 935.25 10104 10311 0000205-IN DEPOSIT NUMBER 00002 TOTALS: American Business Futures Avnet Processing Corp 2,032.54 265.86 666.53 2,236.95 2,416.25 2,007.94 1,314.75 1,314.75 DEPOSIT NUMBER 00001 TOTALS: DEPOSIT NUMBER 00001 TOTALS: 00002 CASH AMT APPLIED 223481 683245 0100042-IN 0100043-IN DEPOSIT NUMBER 00003 TOTALS: 1,864.25 .00 935.25 DEPOSIT DATE 05/31/03 TOTALS: 9,382.06 .00 236,195.87 BANK CODE A TOTALS: 47,033.63 44.00 473,480.00 REPORT TOTALS: 47,033.63 44.00 473,480.00 B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 9:13 am App Date: 05/31/03 Page: 1 User: John Smith See page 111 for more information on this report. Accounts Receivable Manual 194 Appendix E Report Samples Invoice History Report ABC Distribution and Service Corp. INVOICE HISTORY REPORT SORTED BY INVOICE NUMBER INVOICE NUMBER 0100033 INV INVOICE DATE SRC 05/15/03 S / O 01 - ABF ITEM CODE 6657-24-20-12 2481-5-50 2551-3-50 8972 C O N T E N T S ! " B A C K I N D E X 0100034 INV C/M 05/15/03 INV SALES CODE WIDGET 200-DA WDPACK American Business Futures S / O 01 - ABF SHIPPED 2.00 2.00 1.00 80.00 American Business Futures DESCRIPTION MODEM 9600 FAST POLL HON 2 DRAWER LETTER FL RJ-11 4 WIRE MOD CABLE 05/16/03 ITEM CODE 8971 0100042 SALESPERSON NUMBER NAME DESCRIPTION SOUND CVR 24.5"W 20"D DESK FILE 5 1/4" CAP 5 DESK FILE 3 1/2" CAP 5 UNIVERSAL 5 1/4" DSDD ITEM CODE GB-MD791 1001-HON-H252 GB-EL04MS-14 0100039 CUSTOMER NUMBER S / O 01 - ABF SHIPPED 1.00 4.00 10.00 American Business Futures DESCRIPTION UNIVERSAL 5 1/4" SSDD 05/21/03 A/ R 01 - ABF DESCRIPTION 8" x 10" Widgets 22" Widget with Hinges Widget 10 Pack SHIPPED 20.00- American Business Futures QUANTITY 3.000 1.000 1.000 0100 UNIT PRICE 395.000 18.953 23.700 2.803 DISCOUNT: FREIGHT: SALES TAX: EXTENSION 790.00 37.91 23.70 224.24 21.52 6.00 52.72 INVOICE TOTAL: 1,113.05 0100 UNIT PRICE 1,995.000 79.800 3.590 SALES TAX: EXTENSION 1,995.00 319.20 35.90 117.51 INVOICE TOTAL: 2,467.61 0100 UNIT PRICE 2.233 SALES TAX: EXTENSION 44.662.90- INVOICE TOTAL: 47.56- 0100 UNIT PRICE 55.250 88.000 572.500 FREIGHT: EXTENSION 165.75 88.00 572.50 38.00 INVOICE TOTAL: 864.25 REPORT TOTAL: M O D U L E S Sys Date: 05/31/03 / 2:40 pm App Date: 05/31/03 4,397.35 Page: 1 User: John Smith See page 112 for more information on this report. Accounts Receivable Manual 195 Appendix E Report Samples General Ledger Posting Recap ABC Distribution and Service Corp. GENERAL LEDGER POSTING RECAP ALL POSTINGS AS OF: 05/31/03 ACCT# DATE 101-01-00 05/31/03 05/31/03 DESCRIPTION REF NO. POSTING REMARKS DEBIT CR 0001 CR 0001 American Business Fu CHK: 223481 Avnet Processing Cor CHK: 683245 TOTAL POSTINGS: 105-00-01 05/21/03 05/31/03 05/21/03 05/21/03 C O N T E N T S AR 0004 CR 0001 A/R INVOICE ENTRY - 05/21/03 A/R CASH RECEIPTS - 05/31/03 05/21/03 05/21/03 05/21/03 05/21/03 235-01-00 ! 05/21/03 400-01-00 " B A C K I N D E X M O D U L E S 05/21/03 05/21/03 05/21/03 05/21/03 05/21/03 05/21/03 400-02-00 05/21/03 05/21/03 400-03-01 05/21/03 450-10-00 05/21/03 05/21/03 05/21/03 05/21/03 05/21/03 05/21/03 1,864.25 .00 4,445.63 1,864.25 4,445.63 1,864.25 Inventory - East Warehouse AR 0004 AR 0004 American Business REF:0100042 Avnet Processing REF:0100043 25.00 250.00 TOTAL POSTINGS: 115-00-03 864.25 1,000.00 Accts. receiv. - East Warehse TOTAL POSTINGS: 115-00-01 CREDIT Cash in bank - Reg. checking .00 275.00 Inventory - Central Warehouse AR AR AR AR 0004 0004 0004 0004 American Business REF:0100042 American Business REF:0100042 Avnet Processing REF:0100043 Breslin Parts Sup REF:0100044 82.50 280.00 27.50 280.00 TOTAL POSTINGS: .00 TOTAL POSTINGS: .00 670.00 Sales tax payable - East Cnty AR 0004 DIV:01 EAST SALES OFFICE 28.63 28.63 Distribution sales (history) AR AR AR AR AR AR 0004 0004 0004 0004 0004 0004 American Business REF:0100042 American Business REF:0100042 American Business REF:0100042 Avnet Processing REF:0100043 Avnet Processing REF:0100043 Breslin Parts Sup REF:0100044 165.75 88.00 572.50 880.00 55.25 572.50 TOTAL POSTINGS: .00 TOTAL POSTINGS: .00 TOTAL POSTINGS: .00 2,334.00 Service fees AR 0004 AR 0004 Avnet Processing REF:0100043 Breslin Parts Sup REF:0100044 1,000.00 1,000.00 2,000.00 Freight charges - East AR 0004 DIV:01 EAST SALES OFFICE 83.00 83.00 Cost of Goods Sold AR AR AR AR AR AR 0004 0004 0004 0004 0004 0004 American Business REF:0100042 American Business REF:0100042 American Business REF:0100042 Avnet Processing REF:0100043 Avnet Processing REF:0100043 Breslin Parts Sup REF:0100044 82.50 25.00 280.00 250.00 27.50 280.00 TOTAL POSTINGS: 945.00 .00 REPORT TOTAL: 7,254.88 7,254.88 Sys Date: 05/31/03 / 9:24 am App Date: 05/31/03 Page: 1 User: John Smith See page 115 for more information on this report. Accounts Receivable Manual 196 Appendix E Report Samples Customer Masterfile Audit Report ABC Distribution and Service Corp. CUSTOMER MASTERFILE AUDIT REPORT TRANS TYPE CUSTOMER NUMBER CUSTOMER NAME FIELD NAME ORIGINAL FIELD VALUE NEW FIELD VALUE (714) 836-4421 0400 555 (714) 836-4422 SAMPLE USA jwest@css.com (714) 836-4423 0300 USER CODE: JWS TRANSACTION DATE: 05/31/03 CHANGED 02-CAPRI CHANGED 02-CAPRI CHANGED 02-CAPRI CHANGED 02-CAPRI CHANGED 02-CAPRI CHANGED 02-CAPRI CHANGED 02-CAPRI Capri Sailing Ships Capri Sailing Ships Capri Sailing Ships Capri Sailing Ships Capri Sailing Ships Capri Sailing Ships Capri Sailing Ships EXTENSION TELEX/FAX DEFAULT SALES CODE COUNTRY EMAIL ADDRESS PHONE NUMBER SALESPERSON CODE C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 9:37 am App Date: 05/31/03 Page: 1 User: John Smith See page 117 for more information on this report. Accounts Receivable Manual 197 Appendix E Report Samples Deposit Transaction Report ABC Distribution and Service Corp. DEPOSIT TRANSACTION REPORT INVOICE NO TRANS DATES INVOICE CUSTOMER NUMBER NAME SALES ORDER CREDIT CARD/ REF/CHECK NO EXP. DATE APPROVAL NUMBER TRANSACTION AMOUNT PAYMENT TYPE: AMEX American Express 0100054 -IN 05/31/03 05/31/03 01-SHEPARD Shepard Motorworks ************5555 12/03 123456 100.00 PAYMENT TYPE: CHECK CHECK 0100050 -IN 0100051 -IN 0100052 -IN 05/31/03 05/31/03 05/31/03 05/31/03 05/31/03 05/31/03 02-GREALAR Greater Alarm Company 02-ATOZ A To Z Carpet Supply 02-CUSTOM Custom Craft Products 0000159 0000156 001357 009956 006679 75.00 100.00 47.00 TYPE CHECK TOTALS: 222.00 REPORT TOTALS: 322.00 C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 1:14 pm App Date: 05/31/03 Page: 1 User: John Smith See page 118 for more information on this report. Accounts Receivable Manual 198 Appendix E Report Samples Finance Charge Journal ABC Distribution and Service Corp. FINANCE CHARGE JOURNAL REGISTER NO: FC-0001 DIVISION NO: 02 WEST SALES OFFICE CUSTOMER NUMBER NAME A/R BALANCE ALLENAP ATOZ BAYPYRO CUSTOM GREALAR JELLCO ORANGE Allen's Appliance Repair A To Z Carpet Supply Bay Pyrotronics Corp. Custom Craft Products Greater Alarm Company Jellco Packing Orange Door & Window Co. PAST DUE AMOUNT FINANCE CHARGE 645.51 8,732.40 16,644.94 19,446.43 311,594.44 5,055.91 .00 63.40 .00 6,115.28 7,811.71 .00 .00 .00 .95 12.00 91.73 117.18 15.00 56.95 10.00 DIVISION 02 TOTAL: 362,119.63 13,990.39 303.81 REPORT TOTAL: 362,119.63 13,990.39 303.81 C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 9:59 am App Date: 05/31/03 Page: 1 User: John Smith See page 124 for more information on this report. Accounts Receivable Manual 199 Appendix E Report Samples Customer Statements Page: STATEMENT C O N T E N T S ! " DATE 01/31/03 03/31/03 05/31/03 04/30/03 04/30/03 05/15/03 05/31/03 05/15/03 05/31/03 05/31/03 ABC Distribution and Service Corp. Orange Business Park 1101. S. Main St. Orange, CA 92669 (714) 555-5555 Statement Date: American Business Futures 2131 E. 14th Street Suite 100 Accounting Department Milwaukee, WI 53151 Customer No.: DESCRIPTION 0000122-IN 0000141-IN Monthly supply order Monthly supply order CREDIT MEMO: 0100039 0000190-IN APR0001-FC 0100033-IN 05/31/03 Salesperson: REFERENCE Jim Kentley 01-ABF Credit Limit: 12,000.00 Credit Available: -2,853.84 CHARGE CREDIT BALANCE 47.56 1,178.69 85.00 43.89 500.00 613.05 2,467.61 8,954.00 134.25 850.00 1,226.25 850.00 85.00 43.89 1,113.05 FINANCE CHARGE PAYMENT REF: 010255 0100034-IN 0100065-IN 0100066-IN 1 2,467.61 8,954.00 134.25 B A C K I N D E X M O D U L E S TOTAL 14,326.49 CURRENT 30 DAYS 60 DAYS 90 DAYS 120 DAYS BALANCE DUE 12,253.91 1,222.58 850.00 0.00 0.00 14,326.49 Payment is expected within 30 days of invoice date. Please remit all past due amounts today. See page 125 for more information on this report. Accounts Receivable Manual 200 Appendix E Report Samples Commission Edit Register C O N T E N T S ! " B A C K I N D E X M O D U L E S See page 129 for more information on this report. Accounts Receivable Manual 201 Appendix E Report Samples Match Credits to Open Invoices Report ABC Distribution and Service Corp. MATCH CREDITS TO OPEN INVOICES CUSTOMER NUMBER NAME 01-ABF American Business Futures 0100069 - CM CREDIT INVOICE CREDIT AMOUNT 110.50 0000122 INVOICE NUMBER 800.00 110.50 .00 01-AVNET Avnet Processing Corp 0100070 - CM 55.00 0000142 1,751.00 55.00 .00 01-HILLSB Hillsboro Service Center 0100071 - CM 85.00 0000164 1,275.00 85.00 .00 02-ALLENAP Allen's Appliance Repair 0100072 - CM 46.64 0000161 290.58 46.64 .00 REPORT TOTAL: INVOICE AMOUNT AMOUNT APPLIED CREDIT BALANCE 297.14 C O N T E N T S ! " B A C K I N D E X M O D U L E S Sys Date: 05/31/03 / 1:22 pm App Date: 05/31/03 Page: 1 User: John Smith See page 135 for more information on this report. Accounts Receivable Manual 202 Appendix E Report Samples Credit Card Settlement Report Accounts Receivable Credit Card Processing Settlement Report Processor Code: NOVA Merchant ID: 99988836 Settlement Dates: From 5/31/03 To 5/31/03 Trans Number Batch: Ticket Date Time Card Number Issuer Expire Date Auth Type Gross Amount Accrual Fee Net Amount 362 Company: ABC C O N T E N T S ! " B A C K 1424 0100174IN 5/31/03 10:51 5499........0123 MC 01/05 549974 Sale 1426 0100175IN 5/31/03 10:52 5499........0123 MC 05/06 549974 Sale $5.00 1428 0000250SO 5/31/03 10:53 5499........0123 MC 03/05 549974 Sale $100.00 1432 0100175IN 5/31/03 10:55 5499........0123 MC 05/06 SALE Void 1438 0000251SO 5/31/03 11:25 5499........0123 MC 03/05 549974 Sale $10.00 1442 0000251SO 5/31/03 11:28 5499........0123 MC 03/05 SALE Void $10.00- 1450 0000251SO 5/31/03 13:05 5499........0329 MC 01/05 549984 Sale $15.00 1451 0000168SO 5/31/03 13:06 5499........0329 MC 12/03 549984 Sale $15.00 1452 0000252SO 5/31/03 13:07 5499........0329 MC 01/05 SALE Void $15.00- 1453 0000168SO 5/31/03 13:07 5499........0329 MC 12/03 SALE Void $15.00- 1454 0100059IN 5/31/03 13:09 5499........0123 MC 01/05 549974 Sale $15.00 1455 0100059IN 5/31/03 13:09 5499........0123 MC 01/05 SALE Void $15.00- 1456 0000275SO 5/31/03 13:12 5499........0329 MC 01/05 SALE Void 1461 0100213IN 5/31/03 16:21 5499........0123 MC 05/05 549974 Sale 1462 0100214IN 5/31/03 16:21 5499........0123 MC 05/05 549974 Sale $976.50 1465 0100223IN 5/31/03 16:34 4003........6780 Visa 12/04 400301 PostAuth $105.00 ABC Totals: $2,148.00 362 Totals: $2,148.00 Report Totals: $2,148.00 Company: I N D E X Batch: $5.00 $5.00- $15.00$976.50 M O D U L E S RunDate: 5/31/03 3:28:16PM Page 1 of 1 See page 119 for more information on this report. Accounts Receivable Manual 203 Index Index A C O N T E N T S ! " B A C K M O D U L E S Accounts 120 Accounts Payable, updating salesperson commissions 132 Accounts Receivable Analysis overview 113 printing 113 window samples 114 Accounts Receivable Options modifying 14 overview 14 setup 14 system messages 146 window samples Additional tab 15 Forms tab 17 Integrate tab 16 Main tab 14 Accounts Receivable Utilities Customer Delete/Renumber/Merge 35 Global Customer Field Change 39 overview 35 Sales Tax Calculation 40 system messages 147 window samples 35 Customer Delete/Renumber/Merge 36 Customer Delete/Renumber/Merge Log 38 Delayed Execution 38 File Deletion Selections 37 Global Customer Field Change 39 Sales Tax Calculation Utility 40 Accounts Receivable, integrating other modules 167 Aged Invoice Report overview 102 printing 102 report sample 184 Aged Invoice Report (continued) window sample 102 alias item numbers, entering 46 audit report, defined 144 A B D Bank Code Maintenance Bank Code Listing, printing 24 overview 24 setup 24 system messages 147 window sample 24 bank codes defined 144 setting up 24 Bank Reconciliation, integrating with Accounts Receivable 169 batch defined 144 entry, overview 73 printing cash receipts 75 invoices 75 E B C F G H I J K L M N O C Cash Expectation Report overview 104 printing 104 report sample 186 window sample 104 Cash Receipts Entry Cash Receipts Journal, printing 92 overview 87 selecting invoices 93 system messages 150 window samples A/R Cash Receipt Credit Card Information 90 Cash Receipt Deposit 88 Cash Receipts Entry Select Invoices 93 Header tab 89 Lines tab 92 P Q R S T U V W X Y Z Accounts Receivable Manual 204 C O N T E N T S ! " B A C K M O D U L E S Cash Receipts Journal overview 94 printing 92, 94 report samples 178, 179 system messages 153 updating 94 window sample 94 cash receipts, entering 88 Commission Edit Maintenance Commission Edit Register, printing 128 editing commission records 127 overview 127 window sample 127 Commission Edit Register clearing commission detail 133 overview 129 printing 129 report sample 200 system message 154 updating salesperson commissions Accounts Payable 132 General Ledger 132 Payroll 131 window samples 129, 130 Clear Commission Detail Files 133 Pay Cycle 131 commissions clearing detail 133 editing records 127 Credit Card Settlement Report overview 119 printing 119 credit limit, checking 80 customer history, displaying 53 mailing labels 100 memos, creating or maintaining 45 number, changing 49 records, deleting 50 Customer Delete/Renumber/Merge delaying execution 38 printing the log 38 Customer Delete/Renumber/Merge selecting files 37 utility 35 customer high balance, recalculate 142 Customer Inquiry overview 57 window sample 57 Customer Invoice, report sample 172 Customer Listing overview 98 printing 98 report sample 181 window sample 98 Customer Mailing Labels customizing 164 overview 99 printing 99 report sample 182 window sample 100 Customer Maintenance alias item numbers, entering 46 building the master file 43 codes or numbers, copying from 50 contacts, maintaining 47 credit cards, entering 52 customer number, changing 49 customer price levels entering 47 setting up 47 entering tax code exemptions 52 memos, creating or maintaining 45 overview 42 records, deleting 50 ship-to addresses, maintaining 48 system message 148 viewing invoice history 54 item history information 46 window samples Additional tab 51 Copy From 50 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Accounts Receivable Manual 205 C O N T E N T S ! " B A C K M O D U L E S Customer Maintenance (continued) Customer Alias Item Maintenance 46 Customer Contact Maintenance 47 Customer Credit Card Maintenance 52 Customer Future Periods 53 Customer Item Pricing Maintenance 47 Customer Memo Maintenance 45 Customer Renumber 49 Customer Ship-to Address Maintenance 48 Customer Tax Exemptions Maintenance 52 Detailed Sales History 46 Invoice History Inquiry 54 Invoice History Search 54 Invoice Search 55 Invoice tab 55 Main tab 44 S/Os tab 56 Customer master file, building 43 Customer Masterfile Audit Report overview 117 printing 117 purging the Masterfile Audit file 117 report sample 196 window sample 117 Customer Memo Printing overview 101 printing memos 101 report sample 183 window sample 101 customer numbering methods 42 choosing 43 customer name 43 numbers and letters 43 numbers only 42 Customer Sales Analysis overview 105 printing 105 Customer Sales Analysis (continued) report sample 187 window sample 106 Customer Ship to Address Maintenance entering ship-to tax code exemptions 49 window samples 48 Customer Ship to Tax Exemptions Maintenance 49 customizing forms customer mailing labels 164 invoice printing 162 statement printing 165 customizing nongraphical forms 160 A B C D E F G H I D J Daily Transaction Register overview 96 report sample 180 default value, defined 144 Deposit Transaction Report overview 118 printing 118 report sample 197 window sample 118 Division Listing, printing 23 Division Maintenance Division Listing 23 overview 22 setup 22 system messages 147 window sample 22 divisions, setting up 22 K L M N O P Q R S T F U files, deleting 37 Finance Charge Calculation calculating finance charges 121 overview 121 window sample 121 V W X Y Z Accounts Receivable Manual 206 C O N T E N T S ! " B A C K M O D U L E S Finance Charge Entry entering finance charges 122 Finance Charge Journal, printing 123 overview 122 system message 153 window sample 122 Finance Charge Journal overview 124 printing 124 report sample 198 system messages 153 updating 124 window sample 124 finance charges, calculating 121 forms customization, options 161 G General Ledger integrated with Accounts Receivable 167 updating salesperson commissions 132 General Ledger Account Maintenance overview 18 setup 19 window sample 21 General Ledger Posting Recap overview 115 printing 115 report sample 195 window sample 115 Global Customer Field Change overview 39 window sample 39 graphic conventions 11 Gross Profit Journal printing 85 report sample 177 H how to use this manual 11 I A integrating with other modules Bank Reconciliation 169 General Ledger 167 Job Cost 169 Sales Order 168 Invoice Data Entry invoices, printing 82 overview 77 system messages 149 window samples Credit Limit Checking 80 Header tab 79 Lines tab 81 Totals tab 82 Invoice History Inquiry overview 58 source journal information 63 viewing tax detail 61 window samples Current A/R Balance Data 60 Header tab 58 Item Number Search 66 Journal Drill Down 63 Lines tab 66 Search Options 58 Shipping History Inquiry 62 Split Commission 60 Summary Package Tracking Inquiry 64 Tax Detail 61 Invoice History Printing overview 116 printing invoice history 116 window sample 116 Invoice History Report overview 112 printing 112 report sample 194 window sample 112 Invoice Printing customizing 162 overview 83 report sample 172 B C D E F G H I J K L M N O P Q R S T U V W X Y Z Accounts Receivable Manual 207 Invoice Printing (continued) window sample 83 invoices printing 77, 82 processing with sales tax 158 repetitive selecting 76 setting up 68 item history information, viewing 46 J Job Cost, integrated with Accounts Receivable 169 C O N T E N T S ! " B A C K M O D U L E S L label form code, defined 144 M Main menu, overview 41 manual, when to use 11 Match Credits to Open Invoices overview 135 printing 135 report sample 201 updating 135 window sample 135 memos, customer 45 menus Main 41 Period End 120 Reports 97 Setup 13 Monthly Cash Receipts Report overview 111 printing 111 report sample 193 window sample 111 Monthly Sales Report overview 109 printing 110 report sample 192 window sample 110 N A nongraphical forms, customizing 160 B C O open orders, displaying 56 D P E Package Tracking overview 65 window sample 64 Payment Type Maintenance overview 34 payment types, setting up 34 window sample 34 Payroll, updating salesperson commissions 131 Period End menu, overview 120 Period End Processing clearing the Invoice History file 141 full period-end and year-end processing 140 full period-end processing 138 overview 136 performing 137 purging the Sales Tax History file 143 recalculating customer high balances 142 system messages 154 window samples 137 Period End Reports 139 Purge Sales Tax History File 143 zero balances, removing invoices 140 temporary customers 141 F G H I J K L M N O P Q R S T U V W X Y Z Accounts Receivable Manual 208 R C O N T E N T S ! " B A C K M O D U L E S recalculate high balances 142 Repetitive Invoice Entry overview 68 Repetitive Invoice Listing, printing 72 system messages 149 viewing tax detail 71 window samples Header tab 68 Lines tab 69 Repetitive Invoice Listing 72 Tax Detail 71 Totals tab 70 Repetitive Invoice Listing printing 72 report sample 171 window sample 72 Repetitive Invoice Selection overview 76 window sample 76 repetitive invoices 76 report samples Aged Invoice Report 184 Cash Expectation Report 186 Cash Receipts Journal 178, 179 Commission Edit Register 200 Customer Invoice 172 Customer Listing 181 Customer Mailing Labels 182 Customer Masterfile Audit Report 196 Customer Memo 183 Customer Sales Analysis 187 Customer Statements 199 Daily Transaction Register 180 Deposit Transaction Report 197 Finance Charge Journal 198 General Ledger Posting Recap 195 Gross Profit Journal 177 Invoice History Report 194 Match Credits to Open Invoices Report 201 Monthly Cash Receipts Report 193 report samples (continued) Monthly Sales Report 192 Repetitive Invoice Listing 171 Sales Analysis by Salesperson 188 Sales Journal 173, 174 Sales Tax Report 190, 191 Salesperson Commission Report 189 Tax Journal Detail 175 Tax Journal Summary 176 Trial Balance Report 185 Reports menu, overview 97 A B C D E F G H S Sales Analysis by Salesperson overview 107 printing 107 report sample 188 window sample 107 Sales Code Listing, printing 33 Sales Code Maintenance overview 32 Sales Code Listing 33 setup 33 system messages 147 window sample 33 sales codes defined 144 setting up 33 Sales Journal Gross Profit Journal, printing 85 overview 84 printing 85 report samples 173, 174 sample report 87 system messages 153 updating 85 window sample 85 Sales Order, integrated with Accounts Receivable 168 I J K L M N O P Q R S T U V W X Y Z Accounts Receivable Manual 209 C O N T E N T S ! " B A C K M O D U L E S sales tax classes, setup 156 codes, setup 26, 157 processing invoices with 158 Sales Tax Account Maintenance overview 26 Sales Tax Code Listing 28 setup 26 summary information, adjusting 27 window sample 26 Sales Tax Calculation Utility overview 40 window sample 40 Sales Tax Code Listing printing 28 window sample 28 Sales Tax Report overview 109 printing 109 report samples 190, 191 window sample 109 Salesperson Commission Purge overview 134 purging salesperson commissions 134 window sample 134 Salesperson Commission Report clearing commission detail 108 overview 108 printing 108 report sample 189 window sample 108 Salesperson Listing printing 32 window sample 32 Salesperson Maintenance overview 29 Salesperson Listing 32 setup 29 window samples 29 Salesperson Linking 30 Salesperson Listing 32 salespersons linking 30 setting up 29 Setup menu, overview 13 ship-to addresses, maintaining 48 Statement Printing adding messages 126 customizing 165 overview 125 printing statements 125 report sample 199 window sample 126 system messages Accounts Receivable Options 146 Accounts Receivable Utilities 147 Bank Code Maintenance 147 Cash Receipts Entry 150 Cash Receipts Journal 153 Commission Edit Register 154 Customer Maintenance 148 Division Maintenance 147 Finance Charge Entry 153 Finance Charge Journal 153 Invoice Data Entry 149 Period End Processing 154 Repetitive Invoice Entry 149 Sales Code Maintenance 147 Sales Journal 153 Terms Code Maintenance 147 A B C D E F G H I J K L M N O P Q R T Terms Code Listing, printing 25 Terms Code Maintenance overview 25 setup 25 system messages 147 Terms Code Listing 25 window sample 25 terms codes defined 145 setting up 25 S T U V W X Y Z Accounts Receivable Manual 210 Trial Balance Report overview 103 printing 103 report sample 185 window sample 103 U utilities Customer Delete/Renumber/Merge 35 Global Customer Field Change 39 Sales Tax Calculation 40 W C O N T E N T S ! " B A C K M O D U L E S when to use manual 11 window samples Accounts Receivable Analysis 114 Accounts Receivable Options Additional tab 15 Forms tab 17 Integrate tab 16 Main tab 14 Accounts Receivable Utilities Customer Delete/Renumber/Merge 36 Customer Delete/Renumber/Merge Log 37 Delayed Execution 38 File Deletion Selections 37 Global Customer Field Change 39 Aged Invoice Report 102 Bank Code Maintenance 24 Cash Expectation Report 104 Cash Receipts Entry A/R Cash Receipt Credit Card Information 90 Cash Receipt Deposit 88 Cash Receipts Entry Select Invoices 93 Header tab 89 Lines tab 92 window samples (continued) Cash Receipts Journal 94 Commission Edit Maintenance 127 Commission Edit Register 129, 130 Clear Commission Detail Files 133 Pay Cycle 131 Customer Alias Item Maintenance 46 Customer Inquiry 57 Customer Item Pricing Maintenance 47 Customer Listing 98 Customer Mailing labels 100 Customer Maintenance Copy From 50 Customer Contact Maintenance 47 Customer Future Periods 53 Customer Memo Maintenance 45 Customer Renumber 49 Customer Ship-to Address Maintenance 48 History tab 53 Invoice Search 55 Invoice tab 55 Main tab 44 S/Os tab 56 Sales Order Search 56 Customer Masterfile Audit Report 117 Customer Memo Printing 101 Customer Sales Analysis 106 Customer Ship to Tax Exemptions Maintenance 49 Customer Tax Exemptions Maintenance 52 Deposit Transaction Report 118 Detailed Sales History 46 Division Maintenance 22 Finance Charge Calculation 121 Finance Charge Entry 122 Finance Charge Journal 124 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Accounts Receivable Manual 211 C O N T E N T S ! " B A C K M O D U L E S window samples (continued) Form Options 161 General Ledger Account Maintenance 21 General Ledger Recap 115 Invoice Data Entry Credit Limit Checking 80 Header tab 79 Lines tab 81 Totals tab 82 Invoice History Inquiry 54 Current A/R Balance Data 60 Header tab 58 Item Number Search 66 Journal Drill Down 63 Lines tab 66 Search Options 58 Shipping History Inquiry 62 Split Commission 60 Summary Package Tracking Inquiry 64 Tax Detail 61 Invoice History Printing 116 Invoice History Report 112 Invoice History Search 54 Invoice Printing 83 Match Credits to Open Invoices 135 Monthly Cash Receipts Report 111 Monthly Sales Report 110 Payment Type Maintenance 34 Period End Processing 137 Only Recalculate Customer High Balances 142 Purge Sales Tax History File 143 Purge Salesperson Commission 134 Repetitive Invoice Entry Header tab 68 Lines tab 69 Repetitive Invoice Listing 72 Tax Detail 71 Totals tab 70 window samples (continued) Repetitive Invoice Selection 76 Sales Analysis by Salesperson 107 Sales Code Maintenance 33 Sales Journal 85 Sales Summary 27 Sales Tax Account Maintenance 26 Sales Tax Code Listing 28 Sales Tax Calculation Utility 40 Sales Tax Report 109 Salesperson Commission Report 108 Salesperson Maintenance 29 Future 31 Salesperson Linking 30 Salesperson Listing 32 Statement Printing 126 Terms Code Maintenance 25 Trial Balance 103 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Accounts Receivable Manual