ROLAND RUDAS
Dynamic and determined professional with an expertise in student retention, educational administration,
and operations optimization, as well as excellent communication and leadership acumen seeking a
challenging position in higher education and management to contribute the gained 10-year experience to the
organization’s further success
SUMMARY OF QUALIFICATIONS
Relationship-Builder | Analytically Minded | Problem-Solver | Achiever | Strong Communicator
Detail-Oriented | Exemplary Work Ethics | Energetic | Reliable Team Player | MS Office Suite
Registrar’s Office | Student Advising | Prior Learning Assessment | Faculty Operations
Academic Processes Streamlining | Project Management | University Accreditation And Compliance
Student Retention | University and Academic Operations | Team Development | Leadership | Enrollment Management
CURRENT EMPLOYMENT
National University College Online
San Juan, Puerto Rico
Quality Assurance Consultant
•
1/2013-9/2013
Business leader for the institution on architecting a Customer Relationship Management Tool. Serve as a Project
Manager and Business Analyst on identification of business needs and desires and working with Business
Solutions vendors on technology aspects
•
Identification of compliance issues and implementing solutions within the entire University Online operations.
•
Partnering with the ground campuses on the alignment of policies and processes, and making any necessary
changes to gain efficiencies, compliance, effectiveness, and productivity
•
Served as a key consultant on all aspects of Student Services to include the retention of students
FORMER EMPLOYEMNT
COLORADO TECHNICAL UNIVERSITY
University Registrar/Senior Director of Academic Support
•
2010-Dec 2012
Spearheaded the Center of Excellence for Academic Support, including Registrar’s Office, Prior Learning
Assessment, and Academic Operations
•
Held full accountability for the academic support personnel development, while furnishing compelling leadership
for the assigned team through resourceful management, motivation enhancement, and motivation
•
Innovated effective IT solutions, resulting in Academic Support functions modernization across the University and
ground campuses; assigned to project manage key initiatives for Academics Department
•
Conceptualized, developed, and implemented Shared Services for entire Center of Excellence for Academic
Support, thus efficiently promoting efficiency, alignment, compliance, and effectiveness within the center
•
Played a pivotal role in the University Accreditation/Compliance Committee and served as an instrumental for the
University Reaffirmation and an OIG visit from the United States Department of Education
•
Steered all Academic changes integration as a project manager, ensuring consistency and coherence with the
United States Department of Education Program Integrity Regulation process
•
Developed key partnerships with all University Centers of Excellence (Admissions, Financial Aid, Career Services,
Academics, Regulatory) in ensuring that all policies and processes were in compliance
COLORADO TECHNICAL UNIVERSITY
Senior Director of Student Services
, Academic Affairs
•
2008-2010
Act as a Senior Director of Students Services, administering Registrar’s Office, Prior Learning Assessment, and
Student Advising operations; masterfully streamlined and optimized processes by merging into one department
•
Manage and enhanced Student Services staff members’ and management’s professional skills to build a highlydetermined and efficient team; maintain continuous personnel development
•
Facilitate superior compliance with the University guidelines while executing and leading Student Services
operations
•
Ensure highest morale and consistent welfare of the 165 entrusted employees; coordinate retention efforts in
conjunction with the Director of Student Advising unit; serve as an instrumental in the sustainment of a 65%
Student Retention rate for CTUOL
•
Steered all Academic changes integration as a project manager, ensuring consistency and coherence with the
United States Department of Education Program Integrity Regulation process
COLORADO TECHNICAL UNIVERSITY ONLINE
Director of Registrars, Academic Affairs
•
2006-2008
Directed Registrar’s Office and Prior Learning Assessment Group, resourcefully integrating innovative solutions to
streamline the activities; developed and mentored assigned personnel (90 team members)
•
Optimized transfer credit policies within CTU Online and the ground campuses, as well as created Masters
Advantage initiative to allow Bachelors have a head start in the Master’s program
•
Worked to contribute to the creation and management of the IADR initiative and all its processes, while
participating the One University Catalog creation; ensured efficient development of the SAP processes within
CampusVue
Registrar, Academics
•
2003 - 2006
Built the foundation for the Registrar’s Office and its further operations; grew the department’s team from 1 to 33
members
•
Created and implemented all academic policies, procedures, and processes within all of Academics with the
Director of Education; began with 70 and grew the student base to 10K members, resourcefully steering all related
processes with determination and dedication to excellence at all times
•
Boosted overall morale and motivation of the personnel; worked to successfully pas all annual academic audits and
sustained student/faculty files to CTUOL and CEC mandates
•
Developed 8 highly-professional and productive team within the Office; maintained effective and fruitful
communication channels with other departments
AMERICAN INTERCONTINENTAL UNIVERSITY ONLINE
Registrar, Academics
•
2002-2003
Managed Registrar’s Office after playing a pivotal role in its development and launch to a fully functional
academic office
•
Built a motivated team from 5 to 28 employees, ensuring proper manning of all functional areas; developed initial
SAP process for AIU Online and served as an instrumental in the policies and procedures development
•
Ensured efficient and timely collection of student documents, transcripts, and POG documents
AUXILIARY EXPERIENCE
Non-Commissioned Officer | United States Marine Corps | 1990-1994
EDUCATION
B.S. Instructional Technology and Telecommunications | Western Illinois University | 1998-2001
MS. Ed Higher Education Leadership | Capella University | In-progress