Over Two Decades as the First Name in Electronic Student Data

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Your Trusted & Secure partner for over 20 years
Update on the 150% Enrollment Reporting requirement
SPRING 2014
Read our latest research reports
Over Two Decades as the First Name in Electronic Student Data Exchanges
SPRING 2014
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COVER: Your Trusted & Secure Partner for Over 20 Years.................................................................................................. 8
From the President
FEATURE: Free and Low-Cost Services for Colleges............................................................................................................ 10
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Clearinghouse
By The Numbers
6
Enrollment Reporting: 150% Direct Loan Changes ................................................................................................................. 12
Transcript Services & Data Exchange Updates.......................................................................................................................... 14
Testimonials
Case Studies: Benedictine College and Lone Star College System ............................................................................ 17
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Historic Million Records Project Tracks Student Veteran Success................................................................................ 25
Clearinghouse News
31
Clearinghouse Testifies on Improving Student Veterans Academic Success................................................... 27
On the Road: Where You
Can See the Clearinghouse
Clearinghouse Academy Turns 10........................................................................................................................................................ 29
33
> LATEST RESEARCH REPORTS
Newest Clearinghouse
Schools
SIGNATURE REPORT: Completing College: 2nd Annual College Completions Report........................ 19
36
Spring 2014 Current Term Enrollment Estimates................................................................................................................ 21
At Your Service: How to
Contact the Clearinghouse
SNAPSHOT: Postsecondary Student Mobility Rate, 2011-2013................................................................................ 23
49
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4
FROM THE PRESIDENT:
Our Growing Collaboration with
You as Your Trusted Agent
Twenty-one years ago, the registrar community helped form the Clearinghouse
with a simple principle in mind: establish a trusted and secure environment
through which to relieve the administrative burdens related to school compliancebased activities for the benefit of students, administrators, institutions, and data
requestors (the federal government). Over the years, the registrar community
expanded the Clearinghouse’s role in relieving administrative burdens, moving it
beyond federal interactions. In the process, a strong bond was forged between the
registrar’s office and the Clearinghouse. Our mission to serve you, your students,
and your institution remains the core of our organizational emphasis, as it has
through the years.
Ricardo Torres
CEO & President,
National Student Clearinghouse
Whether interacting on your behalf with the Department of Education regarding
the implementation of changes (such as, the new 150% rule) or coordinating
with AACRAO to develop impact assessments of proposed rule changes on your
work burdens, the Clearinghouse consistently canvasses our 3,600 participating
institutions to ensure all points of view get air time. Our recent testimony before
the House Committee on Veterans’ Affairs is the most recent example of our
tight collaboration.
The depth of our engagement with higher education was highlighted by our
ability to draw on various sources within the postsecondary community to gather
the information that informed our testimony. We are grateful to our Clearinghouse
Advisory Committee for bringing the administrative work burdens related to
veteran matriculation, tuition reimbursement, transfers, etc., to our attention a year
ago. In addition, over the past year, several Clearinghouse staff members, including
myself, have gone on “listening” tours, talking with numerous registrars and other
administrators to nail down the pain points related to veterans’ issues and, as
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importantly, identify potential near-term remedies. Our participation in the Million Records Project provided an
opening for us to bring forth the administrative issues with which you’ve been struggling. It also allowed us to
identify potential solutions for leveraging the Clearinghouse, on your behalf, to meet federal requirements and
eliminate these pain points, which would also benefit veterans, school veteran administrators, institutions, the VA,
and the Department of Defense. We will continue to follow up to ensure we gain traction in these areas.
I want to give a special shout-out to Brenda Selman (University of Missouri-Columbia), Carol Fleisher (University
of Missouri), Scott Owczarek (University of Wisconsin-Madison), Shelby Stanfield (University of Texas-Austin),
Marc Barker (Colorado State University), and Chris Knauer (University of North Carolina-Charlotte), who shared
their expert administrative resources and helped us crystallize our submission to the Committee.
The Clearinghouse is always looking for ways to better serve your students, your office, and your school. Thank
you for the TRUST you have placed in us. Please know that we value each and every relationship we have
established over the years. I look forward to the opportunity to see and talk with more of you as I continue my
listening tours. I find them to be a priceless source of information and relationship building.
Have a great summer!
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DID
YOU
KNOW?
Clearinghouse by the Numbers
The number of colleges
and universities that
participate in the
Clearinghouse?
The percentage of students
enrolled in public and private
U.S. institutions that participate
in the Clearinghouse?
How many degrees
are confirmed
through DegreeVerify
each year?
OVER
98%
OVER
The number of student
data records exchanged
by the Clearinghouse
each year (making it
the largest education
electronic data exchange
service provider)?
Annual savings realized by
the education community
through its cumulative use of
Clearinghouse services?
How many students
were researched through
StudentTracker in the
last year?
The total number of
verification requests
handled annually by the
Clearinghouse?
OVER
275,000,000
NEARLY
$500,000,000
194,000,000
NEARLY
How many colleges
participate in Transcript
Ordering?
How many students use
free Student Self-Service
each year?
The number of high schools
that participate in the
Clearinghouse
617
OVER
8,315
(74 added in the last 12 months)
In the past year, transcripts
were requested for over
2,300,000 recipients.
3,600
2,000,000
Student users access Student
Self-Service more than 5.5 million
times each year.
Over 600 school districts also
participate in the Clearinghouse.
3,000,000
750,000,000
How many enrollment
verifications are performed
through EnrollmentVerify
each year?
OVER
2,000,000
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CLEARINGHOUSE ACADEMY
Testimonials
www.clearinghouseacademy.org
10TH ANNIVERSARY
2004-2014
The thanks go to the
Clearinghouse for providing
the Academy. It was great!
We have used Clearinghouse
services for several years, but
none of us who attended
were aware of all the features
we have not been accessing.
This was a very beneficial
session. Kudos to the
Clearinghouse for providing
this type of training.
Thanks for the informative
session yesterday. I’ve
been to the Academy
before, but it is always
good to get an update
on the new features of
the Clearinghouse.
Bernie Braun
Louisiana State University
February 2013
Vicki Traweek
Weatherford College
January 2013
Absolutely wonderful
session in Savannah
yesterday! Thank you very
much for the Academy
and the top-notch support
needed to put on the event.
Your email updates and
follow-up were extremely
useful as well. Big thanks to
Lisa Black for an excellent
presentation! The Academy
was time well spent.
Bob Davidson
University of South Carolina Beaufort
October 2013
Thank you for having me —
it was a great Academy.
The time went by too fast!!!
Also our lunch was delicious
— so thank you again for
putting on such a great day
— I always look forward to
the Clearinghouse
Academy day!!
Judy St.Germain
Western New England University
November 2013
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COVER
For more than 20 years, the National Student
Clearinghouse has been the first name in
electronic student data exchange. On behalf
of our over 3,600 participating colleges
and universities, the Clearinghouse securely
performs more than one billion electronic
data transactions each year. And we do it
student by student.
At the Clearinghouse, we never lose sight
that the students of the institutions that
place their trust in us are at the center of
the services we provide and that protecting
the student information is paramount. From
compliance support and verification to data
exchange and research, you can count on
the Clearinghouse to deliver services that are
trusted and secure — just as you have for the
last two decades and can continue to do for
decades to come.
Isn’t is reassuring to have a partner as
committed to protecting your students’
information as you are? n
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Our trusted and secure approach is at the center
of the services the Clearinghouse offers.
DATA EXCHANGE Services
FINANCIAL AID Services
The Clearinghouse offers unmatched
experience in electronic student record
exchanges — over one billion transactions a
year — and is the nation’s largest provider of
postsecondary transcript services.
Our free services, reports, and analytics help
institutions meet the growing compliance
and assessment efforts associated with state
and federal financial aid programs.
RESEARCH Services
VERIFICATION Services
We offer services and reports that draw on
the Clearinghouse’s unmatched information
resources on student-level educational
outcomes nationwide. Solutions are available
for institutions, high schools, outreach
programs, and educational organizations.
Our powerful online services let institutions
outsource all academic verifications to the
Clearinghouse at no cost, as well as easily
manage and track verification requests for
students and alumni.
All our free research reports are available at
http://nscresearchcenter.org.
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F E AT U R E
FREE & LOW-COST
SERVICES FOR COLLEGES
DATA EXCHANGE Services
The Clearinghouse is the leading
provider of electronic student record
exchanges and postsecondary
transcript services. Ask about our
free services: Transcript OrderingSM,
Electronic Transcript ExchangeSM,
and SPEEDE Server.
FINANCIAL AID Services
Free Enrollment Reporting and
other services — including our Audit
Resource Center — to help you meet
compliance and assessment efforts
associated with state and federal
financial aid programs and audits.
> NEW! eTranscripts, the first
“touch-free” electronic transcript
processing and delivery solution.
Available at no cost to Transcript
Ordering participants that also use
Ellucian Banner®, Colleague®, or
PowerCampusTM
VERIFICATION Services
Free DegreeVerifySM and
EnrollmentVerifySM eliminate the work
involved in manually verifying academic
credentials. Free Student SelfServiceSM lets your students perform
a wide range of online enrollment
verification and other activities 24/7.
RESEARCH Services
StudentTrackerSM allows you to query
our unmatched nationwide coverage
of enrollment and degree records
to track students at postsecondary
institutions across the U.S. Ask how
to get StudentTracker for free!
> To sign up or learn more, talk to your Clearinghouse rep.
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Get the Most Out of Your Clearinghouse Relationship
You’ll realize the greatest time- and cost-savings by participating in our full complement
of free college services, contact your Clearinghouse rep to find out more.
StudentTracker
If you participate in free
DegreeVerify and
EnrollmentVerify OR
report additional data
elements, you receive
50% off StudentTracker.
If you do both, you get
StudentTracker for free.
Enrollment
Reporting
YOUR
COLLEGE
You can sign up for
Transcript Ordering as
soon as you begin
participating in
Enrollment Reporting.
Any college can
participate in Electronic
Transcript Exchange
and/or SPEEDE.
Once you begin
participating in free
Enrollment Reporting,
you can sign up for our
other services.
DegreeVerify
participants also receive
detailed degree data via
StudentTracker.
EnrollmentVerify
DegreeVerify*
Free EnrollmentVerify
uses the same data as our
Enrollment Reporting
service.
You can use free DegreeVerify to
automatically generate the graduate
report we send to the Department of
Education for you.
Electronic Transcript
Exchange
You and your trading partners can securely
send and receive transcript PDFs, including
those ordered via Transcript Ordering, for free.
Transcript Ordering*
You can add Transcript
Ordering (free to colleges)
to Student Self-Service.
Student
Self-Service
If you participate in free
DegreeVerify and
EnrollmentVerify and refer
requestors to the Clearinghouse,
you can receive free Student
Self-Service.
FINANCIAL AID
services
RESEARCH
services
TRANSCRIPT &
DATA EXCHANGE
services
SPEEDE Server
SPEEDE enables free, open, and secure exchange of
education documents and data.
A free, open principles-driven ecosystem enabling
secure, standards-based student data exchanges
worldwide. All Clearinghouse data exchange services
are part of G.R.E.E.N.
Ellucian
eTranscripts
Add our touch free
electronic transcript
processing/delivery
solution to Transcript
Ordering for no
additional cost. Other
SIS integrations are
available for
non-Ellucian systems.
Meteor
You can expand
Student Self-Service
to include free 24/7
real-time financial aid
tracking from Meteor®.
*Income generation opportunities available.
VERIFICATION
services
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FINANCIAL AID SERVICES
ENROLLMENT REPORTING
Changes for 150% Direct Loan Legislation
In May 2013, the Department of Education (ED) released an
Electronic Announcement and Dear Colleague Letter regarding
regulations published for the “Moving Ahead for Progress in the
21st Century Act” and the 150% Direct Loan time-limited eligibility
provisions of Public Law 112-141. Under the new regulations,
students who exceed 150% of the length of their program in
order to complete it are no longer eligible for subsidized loans.
The new regulations require changes to the enrollment reporting
process used to complete NSLDS compliance, which will provide
ED with the fields they need to calculate and track a student’s
subsidized loan usage. Registrar and financial aid offices are
both impacted by the 150% enrollment reporting changes, as
are all students, undergraduate and graduate levels, who are
Title IV recipients.
Since ED’s announcement, the Clearinghouse has been tracking
the 150% Direct Loan legislation and enrollment reporting changes
very closely as well as working with ED on implementing and
programming the new reporting requirements. In addition, we’ve
provided regular updates to our participating institutions, as they
became available. n
ED has extended the
deadline for reporting
the new required
program-level data
elements to October 1.
Read our Q&A
(including file layout FAQs
and new data element fields)
Download
our Programming & Testing Guide
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Here’s what you
need to know:
1.
The deadline for reporting the new
required program level data elements has been
extended from July 1 to October 1, 2014. The
Clearinghouse will accept files in the new format
starting June 16 (see our updated Enrollment
Reporting Program and Testing Guide).
2.
Per ED, within its Dear Colleague Letter:
“Failure to begin reporting under the new
enrollment reporting file layouts by October 1,
2014 will likely result in the school’s enrollment
records being rejected by NSLDS and the school
being out of compliance with the regulatory
requirements and possibly subject to sanctions.”
3.
Student Status Confirmation Reports
(SSCR) rosters must now be scheduled every 60
days and responded to within 15 days of receipt.
As your institution’s third-party servicer, the
Clearinghouse will continue to complete the
scheduling of and response to your institution’s
SSCRs within the parameters set by ED. We
are updating our processes and will be in touch
regarding any changes that may occur due to
the new SSCR requirements.
Watch your email for additional updates.
Two Important SSCR
Roster Changes
#1
Response
time is being
shortened
FROM
30 days
#2
Institutions
must submit
SSCRs
EVERY
60 days
TO
15 days
“Q” Are You?
ED is now requiring that institutions report a three-quarter time (Q)
status (if that is an applicable status to your institution). Schools
are required to report the new required elements, including “Q”
status (if applicable), by October 1, 2014. A student’s enrollment in
a postsecondary institution is considered three-quarter time when
his or her academic workload is at least three-fourths (75%) the
workload of a full-time student, as determined by the institution.
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T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S
Securely deliver official transcripts
in less than 15 minutes*
If You Use Ellucian
Banner®, Colleague®,
or PowerCampus …
TM
Look How eTranscripts
Can Transform Your
Transcript Processing!
Only the Clearinghouse...
STRATEGIC
• Is an Ellucian Strategic partner for transcript
order integration
• Is enabled by default in Ellucian software
• Has conducted extensive end-to-end testing
with Ellucian to ensure the delivered solution
performs successfully
• Jointly determines what enhancements will
be added to the solution
*Based on actual school results.
Eliminate manual processing for
90% of transcripts*
Turn transcript processing as you know
it into an EXCEPTION ONLY process
Automatically identify holds and
restrictions in real time AND
notify students in real time
Save thousands of dollars on
transcript paper, postage, and
staff time expenses each year
eTranscripts is available at no cost to institutions
that participate in the Clearinghouse’s free
Transcript Ordering service and use Banner® by
Ellucian, Colleague® by Ellucian, or PowerCampusTM
by Ellucian.
Talk to your Clearinghouse rep to learn more or
visit www.transcriptservices.org/etranscripts.php.
Watch our video
to find out more
about the benefits
of eTranscripts
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T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S
GLOBAL EFFORTS
Clearinghouse Works to Improve Student
Data Portability around the World
The Clearinghouse, along with seven
countries and two European educational
The National Student
organizations, was one of the original
Clearinghouse is
signatories of the Groningen Declaration
continuing its efforts
at the first annual Digital Student Data
to ease administrative
Depositories Worldwide (DSDDW) seminar
burdens associated
in April 2012. As explained on their site,
with verifying the
academic credentials
the Groningen Declaration “is a worldwide
of students studying
effort to develop best practices and
abroad.
globally accepted standards for the secure,
citizen centered consultation of educational
data — allowing globally mobile citizens to
share their authentic educational data with whomever they want, whenever they
want, wherever.” Recently, the G.R.E.E.N. statement of principles was endorsed by
the Groningen Declaration Network. G.R.E.E.N., the Global Registrar EduRecord
Exchange Network , established by the Clearinghouse, is dedicated to promoting
a free, open, principles-driven data exchange ecosystem through which electronic
student academic records can be securely exchanged worldwide.
SM
Building on the initial efforts of the Groningen Declaration, the Clearinghouse has
joined a European Commission (EC) project, called Erasmus Without Paper, which
is currently being considered by the EC for funding. The project’s goal, if approved,
is to disrupt the current paper-driven Erasmus mobility process, which is a limiting
factor to the international European portability goals sought by the over 4,000
Read
Watch
Watch
G.R.E.E.N.
Statement
of Principles
our G.R.E.E.N.
presentation
our video on how
we’re improving
global student
data portability
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T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S
higher education institutions participating in the Erasmus program.
The Clearinghouse is playing a consultative role and helping
to inform data transmission standards. Our hope is that, as the
European Commission project moves forward, we can establish
a set of standards-driven exchange networks that abide by very
clear data and document transmission standards, in addition to
data and privacy standards.
In addition, we have launched the pilot between the Clearinghouse
and DUO, an agency of the Dutch Ministry of Education, which
was announced in April 2013. The pilot, which is based on our
DegreeVerify service model, enables student postsecondary
credentials to be verified between U.S. and Dutch institutions via
the Web at no cost.
SM
This past April, the 2014 Groningen Declaration Network meeting
was held at Georgetown University and co-organized by DUO, the
Clearinghouse, and AACRAO. During the meeting, our CEO, Rick
Torres, gave an overview of a new pilot that the Clearinghouse
is conducting with two Chinese education agencies: CHESICC
(the China Higher Education Student Information and Career
GLOBAL EFFORTS
Center) and CDGDC (the China Academic Degrees and Graduate
Education Development Center). As part of the pilot, the
Clearinghouse will enable the electronic exchange of transcripts
and academic documents between CHESICC and CDGDC, as
well as pilot U.S. postsecondary institutions, in order to facilitate
a smoother international admissions process. At the conclusion
of the Groningen Declaration Network meeting, many attendees
visited the Clearinghouse’s offices in Herndon, VA, where they
learned more about the unique role that the Clearinghouse
plays within the U.S. education community, as the trusted
partner of higher education institutions for relieving their
administrative burdens.
Also in April, the Clearinghouse hosted a delegation from China,
which was coordinated by the National Committee on United
States-China Relations. The delegation members, representing
the national Ministry of Education as well as provincial education
bureaus and six Chinese universities, visited various U.S. locations
to learn more about our higher education system and university
international student services. n
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T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S
CASE STUDIES
Transcript OrderingSM Helps Benedictine
College Adapt to Needs of Growing Student Population
Benedictine College, located in Atchison, Kansas, was founded in 1971 by merging St. Benedict’s College
(est. 1858) and Mount St. Scholastica College (est. 1924). Hugging the west bank of the Missouri River,
Benedictine College is deep-rooted in the traditions of the Benedictine Order. Benedictine College has
grown from its humble background into a thriving liberal arts college that marries the unique history and
tradition of its parent institutions with an expanded curriculum that enrolls 1,700 students.
Read
the complete case study
Lone Star College System Saves Time and Money Using Transcript
Ordering with SIS Integration
Lone Star College System (LSCS) is the largest institution of higher learning in the Houston area and the
fastest-growing community college system in the nation. Founded in 1972, with a 16-member staff and
613 students, LSCS has grown to a current total enrollment of 90,000 students across its six colleges, two
University Centers, online courses, and a campus in Jakarta, Indonesia.
Read
the complete case study
n Transcript Services Success Stories
Read our case studies about how the Clearinghouse’s Transcript Services help colleges and universities
save time and generate revenue. Learn more about Transcript Ordering and other Transcript Services at
www.transcriptservices.org. If you have questions or would like to start using Transcript Ordering,
please contact your Clearinghouse regional or managing director or email service@studentclearinghouse.org.
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Clearinghouse
Audit Resource Center
Gets Results!
Download Our Auditor’s Guide Today
In 2012, the Clearinghouse received more than
700 audit-related inquiries from higher education
institutions. Our Audit Resource center successfully
eliminated or reduced the finding 80% of the time.
The next time you’re audited, let us help you.
Just contact the Audit Resource Team at
auditresource@studentclearinghouse.org
or visit our online Audit Resource Center.
National Student Clearinghouse
Auditor’s Guide
FINANCIAL AID services
How Institutions Use Clearinghouse Systems for Enrollment Status Compliance Reporting
Purpose
The Auditor’s Guide to the National Student
Clearinghouse is designed to facilitate
the audit process for schools using
Clearinghouse services. It helps the auditor
understand how your institution uses our
services to complete its timely enrollment
status compliance reporting to the student
loan community.
The Clearinghouse systems enable
institutions to report their information to
a trusted source who will in turn report
the enrollment for compliance related
purposes on behalf of the institution.
The Clearinghouse acts as an agent to
institutions, in accordance with Federal
Regulations. This guide is intended to
supplement the Department of Education’s
Audit Guide and the OMB Circular A-133
Compliance Supplement as it relates to
enrollment reporting.
The Auditor’s Guide will take the auditor
through Clearinghouse data flows,
scheduling, suggested audit procedures
and helpful hints to use while performing
an institution’s annual compliance audit or
Program Review. For information regarding
the Clearinghouse annual audit, please
download the most recent annual audit
from the Clearinghouse Web site
(www.studentclearinghouse.org/audit).
This document is intended to supplement and clarify
procedures during an audit, specific to enrollment status
change information. It is not intended to override any
academic or institutional policies nor any federal laws
or regulations.
What is the
National Student Clearinghouse?
The National Student Clearinghouse (a nonprofit formed in
1993) is the unique and trusted source for higher education
enrollment and degree verifications. The Clearinghouse serves
as a single point of contact for the collection and timely
exchange of accurate and comprehensive enrollment, degree
and certificate records on behalf of its more than 3,600
participating higher education institutions, which represent
98 percent of the national enrollment.
Through its verification and reporting services, the
Clearinghouse saves higher education institutions
cumulatively more than a hundred million dollars annually.
Most Clearinghouse services are provided to colleges and
universities at little or no charge, including enhanced transcript
and research services, enabling institutions to redistribute
limited staff and budget resources to more important
student service efforts. Clearinghouse services are designed
to facilitate an institution’s compliance with the Family
Educational Rights and Privacy Act, The Higher Education
Act, and other applicable laws.
In addition, the Clearinghouse provides accurate, timely
enrollment and degree verifications to student loan providers,
employers, student credit issuers, the U.S. Department of
Education, and others who access its registry more than
half a billion times annually.
Understanding the Clearinghouse
Transmission Schedule
The institution’s Planned Transmission Schedule for the
Clearinghouse is used as the framework to complete timely
compliance reporting. It also sets reporting expectations
for the various departments within the institution, the
Clearinghouse, and student loan community, including the
Department of Education. Each institution has different needs
and, therefore, each transmission schedule is different for each
Clearinghouse participating institution.
Typically, the transmission schedule is comprised of at
least eight to twelve transmissions per academic year. The
frequency of reporting enables the institution to communicate
enrollment status changes in a timely manner.
•
Once a transmission has gone through Clearinghouse
system edits, and the institution has corrected any errors
within the file, the enrollment information is loaded into
the Clearinghouse database.
To get your free copy of the Auditor’s Guide, go to www.studentclearinghouse.org/audit
or contact a representative at AuditResource@studentclearinghouse.org today.
19
RESEARCH SERVICES
College Completions Hold Steady
in 2013, as Pathways to Completion
Become More Diverse
In its second annual college completions report, the National
Student Clearinghouse® Research Center™ found that more
than half, 56.1 percent, of first-time degree-seeking students
who enrolled in fall 2007, completed a degree or certificate
within six years, including 13.1 percent who completed at an
institution other than the starting institution. Exclusively fulltime students completed at a rate of 78 percent, with 67
percent graduating from the starting institution and 11 percent
from somewhere else. Overall results were similar to the 2012
completions report findings.
This report focuses on first-time degree-seeking students who
started their postsecondary education in fall 2007, and tracks
their enrollments nationwide for six years, through the spring
2013. Nontraditional student pathways are included, giving a
fuller picture of actual student behavior. For the first time, dual
enrollment students, freshmen who entered college with prior
experience in college-level courses obtained while they were in
high school, are also included in the study. In another first, the
2013 report provides breakdowns by gender. Finally, the report
acknowledges that nontraditional students often take longer
to complete college through the inclusion of a supplemental
feature that provides follow-up seven-year outcomes for the fall
2006 cohort (versus the traditional six-year length of study).
Six-Year Outcomes by Enrollment Intensity (N=2,386,291)
More than half (56.1 percent) of first-time degreeseeking students who enrolled in fall 2007 completed
a degree or certificate within six years, including 13.1
percent who completed at an institution other than their
starting institution. Completion rates varied considerably
depending on enrollment intensity ranging from about 22
percent for exclusively part-time students to 77.7 percent
among exclusively full-time students.
20
Findings in the 2013 report include:
• Nearly one in four students who completed a degree or certificate (23.4 percent) did so
at an institution different than the one where they first enrolled.
• Completions beyond the starting institution raised the overall completion rate from
43 to 56 percent. Counting students who graduated somewhere other than at their
starting institution increased the completion rate for every institution type and student
subgroup studied.
• Total completion rates for students who started at each of the three largest institution
categories ranged from 40 percent for students who started at two-year public
institutions to 63 percent for those who started at four-year public institutions to 73
percent for students who started at four-year private nonprofit institutions.
• Gains from completions at institutions other than the starting institution were greater for
students who were age 20 or younger when they first entered college than they were
for older students: 14.7 percentage points, compared to 8.4 and 6.8 percentage points
for the delayed entry (age 21-24) and adult learner (over age 24) groups, respectively.
• Six-year completion rates for the fall of 2007 national cohort showed a gender gap of 6.7
percentage points in favor of women.
• The completion rate for dual enrollment students was 66 percent compared to 54
percent for students with no prior dual enrollment experience.
• Seven-year outcomes for the fall 2006 cohort showed a 4 percentage point increase
(from 54.1 to 58.1 percent) in total completions over the six-year rate reported in our 2012
completions report. Changes in percentages from the six- to seven-year outcome show
the advantages of tracking college students for a longer period.
• Seventeen percent of two-year starters completed a four-year degree, and more than
half of those did so without first receiving an associate’s degree.
“Conventional approaches fail to capture the complexity
of student behavior because they look only at the starting
institution where the student first enrolled. By adding the
multiple institutions that an individual student may have
attended, as well as gender, age, dual enrollments, and sevenyear completion rates, we can see how each institution
contributes in its own way to student outcomes,” stated Dr.
Doug Shapiro, Executive Research Director, National Student
Clearinghouse Research Center. n
Read
Signature Report 6
Related Reports
Signature Completions Extra
Because of the enhanced cohort used in our
sixth Signature Report, which includes former
dual enrollment students, the results of the
2007 cohort are not directly comparable to
those of the 2006 cohort presented in the first
completions report, released in November 2012.
The Signature Completions Extra, released in
November 2013, provides six-year outcomes for
the fall 2007 college-entering cohort (excluding
former dual enrollment students), allowing an
apples-to-apples comparison to the fall 2006
cohort of 2012, showing that completion rates
remained steady.
Signature Report 6: State Supplement
State-level higher education attainment
numbers are available in our Signature Report
6: State Supplement, Completing College: A
State Level View of Student Attainment Rates,
which includes completions through May
2013. The study found a significant increase
in the number of states where more than 10
percent of students who started at a fouryear public institution and received a degree
ended up receiving that degree in a different
state; the number of states increased from 9
to 12, compared to last year’s state-level report.
(Nationally, 6 percent of students who started
at a four-year public institution and received
a degree ended up graduating in a different
state.) Additionally, traditional-age students
starting at four-year public institutions had
higher completion rates than older students.
The completion rate for women was higher than
that of men in almost every state.
21
RESEARCH SERVICES
Downward Trend in College
Enrollments Shows Signs of Slowing
In the current term, college enrollments continued to decline, but at a slower rate than in
recent terms, according to the just-released Spring Current Term Enrollment Estimates from
the National Student Clearinghouse® Research Center™. In spring 2014, overall postsecondary
enrollments decreased 0.8 percent from the previous spring, the smallest decrease since spring
2012, when enrollments declined 0.3 percent. The Clearinghouse first started reporting on
current term enrollments in fall 2011.
Results for the spring 2014 term differ greatly by institutional sector, with continued decreases
at four-year for-profit institutions (-4.9 percent) and two-year public institutions (-2.7 percent).
However, enrollments increased at four-year public institutions (0.7 percent) and four-year
private nonprofit institutions (2.0 percent).
Findings from the report include:
“It is encouraging to
see that the number of
younger students has
begun to grow again after
declining in each of the
last three terms.”
Dr. Doug Shapiro, Executive Research
Director of the National Student
Clearinghouse Research Center
• For-profit rates of decline have slowed considerably from last fall’s 9.7 percent decline, but
enrollments are still nearly 5 percent below last spring’s total.
• Declines continue to be concentrated among adult students (over age 24).
• Traditional-age enrollments (students age 24 and under) grew by 0.7 percent.
• Adult student enrollments at community colleges fell nearly 6 percent from spring 2013.
• Enrollments declined in 37 states and increased in 13 states, with the largest increases seen in
Oregon (5.2 percent) and New Hampshire (15.5 percent).
“It is encouraging to see that the number of younger students has begun to grow again after
declining in each of the last three terms,” stated Doug Shapiro, Executive Research Director of
the National Student Clearinghouse Research Center. “Not all college students enter straight
Read
the spring 2014 report
Read
the fall 2013 report
22
from high school. Even recent graduates sometimes wait a semester or more. These 2014 spring enrollments could be an early indicator that the
demand for college degrees among young adults is resuming its historic growth trend.”
The Current Term Enrollment Estimates report for the fall 2014 term is scheduled for release in December 2014. n
6%
4%
3.3%
2%
0%
- 2%
1.4%
0.3% 0.7%
0.2%
-0.3%
-1.8%
-1.5%
-0.8%
-0.1%
-0.6%
3.8%
0.5% 0.5%
1.3%
2.0%
Fall 2011
Spring 2012
-1.1%
-1.6%
-2.3%
- 4%
-1.1%
Fall 2012
-3.1%
-3.8%
-3.6%
Spring 2014
-7.2%
- 8%
-9.3%
- 10%
Spring 2013
Fall 2013
-4.9%
- 6%
-3.1% -2.7%
-8.7%
-9.7%
- 12%
All
Sectors
4-Year
Public
4-Year
Private
Nonprofit
4-Year
For-Profit
2-Year
Public
In spring 2014, overall postsecondary enrollments decreased 0.8 percent from the previous spring. Enrollments decreased among
four-year for-profit institutions (-4.9 percent) and two-year public institutions (-2.7 percent). However, enrollments increased slightly
among four-year public institutions (+0.7 percent) and four-year private nonprofit institutions (+2.0 percent).
23
RESEARCH SERVICES
College Students Still on the Move
The National Student Clearinghouse® Research Center™ reports that just over 9 percent of all
students attended more than one institution during the 2012-2013 academic year. In its latest
Snapshot Report™ on student mobility rates the Research Center shows that, overall, student
mobility increased from 2010-11 to 2011-2012, and then stabilized in 2012-13.
The report is based on student-level data made available to the Clearinghouse by its more
than 3,600 participating colleges and universities, including 98 percent of students attending
public and private nonprofit postsecondary institutions. Snapshot Reports, released
throughout the year, provide a look in time at emerging college enrollment patterns and
student pathways.
During the last several years, the Research Center has continued to focus on student
mobility, both institutional and interstate. Community colleges have consistently played an
important role, with nearly three-fourths of all mobile students having at least one enrollment
at a 2-year public institution in each year studied. Among all students whose first 2012-13
enrollment occurred at a community college, 11.5 percent had also enrolled somewhere else
by the end of the academic year. That figure includes all forms of student mobility from July 1
to June 30, including transfer, swirl, concurrent enrollment, online and summer courses.
“This report shows the
importance of student
mobility within a single
year, revealing yet more
variation among students
whose postsecondary
education pathways span
multiple institutions.”
Dr. Doug Shapiro, Executive Research
Director of the National Student
Clearinghouse Research Center
Read
Snapshot Report on
student mobility rates
24
MOBILITY: What It Is
and Why We Study It
To understand student
mobility, the National Student
Clearinghouse Research
Center looked at students,
across all levels of study,
who enrolled in more than
one institution in a single
academic year, including
summer and concurrent
enrollments. Studying mobility
provides a current indicator
of the prevalence of multiinstitutional student pathways.
“While traditional student transfer occurs between academic years, this report shows the importance
of student mobility within a single year, revealing yet more variation among students whose
postsecondary education pathways span multiple institutions,” stated Dr. Doug Shapiro, Executive
Research Director of the Research Center. “Our continuing research in this area helps students,
educators and policymakers to understand the many pathways to postsecondary success.” n
14%
11.7%
12%
11.5%
2-Year Public
10.2%
10%
8%
6%
8.8%
8.6%
9.4%
8.9%
7.3%
7.1%
5.2%
5.2%
Major findings:
9.1%
All Sectors
8.7%
4-Year Public
6.7%
4.9%
4-Year Private, Nonprofit
4-Year Private, For-Profit
4%
• Student mobility rate
has stabilized
2%
• Community colleges
play important role in
student mobility
0%
2010-11
2011-12
2012-13
• Mobility rates are higher
for younger students
• Mobility rates are higher
among women than men
Overall, student mobility rates increased from 2010-11 to 2011-12, and then stabilized in 2012-13. In each year
studied, the mobility rate was highest for students who began an academic year in a 2-year public institution.
Among students whose first 2012-13 enrollment occurred at a community college, 11.5 percent had also
enrolled somewhere else by the end of the academic year.
25
National Student Clearinghouse
Research Center® Supports SVA’s
Historic Million Records Project
™
Student Veterans of America Study Examines
Postsecondary Outcomes of Veterans
In March, the Student Veterans of America released the results of
its momentous Million Records Project (MRP), which examined the
education pathway of veterans who have used Montgomery and Post
9/11 GI Bill education benefits. The National Student Clearinghouse
Research Center supported the project, along with the U.S. Department
of Veterans Affairs (VA).
In this first-of-its kind study, SVA’s analysis in the MRP found that, in spite
of challenges unique to them, student veterans are completing college
at about the same rate as their peers. The study covers comprehensive
national statistics on benefit recipients’ postsecondary outcomes,
including degree completion, time-to-degree, and field of study
preference.
These findings refute claims that student veterans have a higher dropout
rate than normal. Not only were their graduation rates better than
expected, but many student veterans also went on to pursue degrees
at a higher level. Of the nearly one-third (31.3 percent) of veterans who
initially earned a vocational certificate, 35.8 percent of those who earned
an associate degree and 20.8 percent of those who earned a bachelor’s
degree went on to earn another degree at a higher level, the report says.
In order to accurately measure the postsecondary academic outcomes
of current beneficiaries, data was analyzed on a national sample of one
million student veterans who began using their GI Bill benefits between
2002 and 2010. The Clearinghouse matched a VA-provided dataset
of a randomly selected sample of these Montgomery and Post-9/11
“The majority of student veterans
accessing their GI Bill benefits are
completing degrees and showing
unparalleled determination to do so,
despite many unique barriers. A single
deployment can interrupt a student
veteran’s education for at least nine to
13 months, but they’re returning to the
classroom and completing.”
Wayne Robinson, SVA President and
Chief Executive Officer
Read
the MRP report
Watch
the MRP launch event video
Get more information
on the MRP
26
Postsecondary Outcomes by Initial Enrollment Sector
49.2%
36.2%
7.9%
21.6%
49.2%
PUBLIC
55.1%
N=788,915
Completed:
Same Sector
8.1%
Completed:
Different Sector
42.2%
36.8%
Non-Completion
PRIVATE, NONPROFIT
PROPRIETARY
According to the MRP report issued
by the SVA, “The public sector had
the highest within-sector retention
rate (42.9 percent) for completions,
followed by the private nonprofit sector
(42.2 percent), and the proprietary
sector (36.8 percent). While private
nonprofit institutions had a high
overall completion rate, it also had the
highest migration rate (21.6 percent).
This suggests that approximately 1 in 5
student veterans that initially begin [sic]
at a two- or four-year private nonprofit
institution eventually left the school and
the sector entirely before completing
their first degree.”
GI Bill veteran education beneficiary records to its national
coverage of postsecondary enrollment and degree records. All
personal and institutional identifiable information was removed
from the resulting dataset that was then analyzed by SVA. The
Clearinghouse also supported the SVA by answering technical
questions concerning the data.
For example, more reservists and National Guard personnel
were mobilized during Operation Enduring Freedom (OEF) and
Operation Iraqi Freedom (OIF) than in previous combat eras.
However, to date, the effects of mobilization on the academic
outcomes of recent student veterans have remained largely
unknown.
The Importance of Tracking Today’s Student Veterans
These factors, combined with the Post-9/11 GI Bill investment of
more than $30 billion, called for the need for current measures
of success of the nation’s veterans. The MRP, a public-private
partnership between the VA, SVA, and the Clearinghouse,
was designed to address many of the weaknesses found in
previously established national databases and surveys.
The benefits the original GI Bill produced for World War II
veterans and the U.S. economy is well documented. But this
historical research, while it provides useful insights, is not as
valuable to policymakers and stakeholders who rely on current
data to inform their decision making. Through the MRP, the
outcomes of today’s student vet population, who are vastly
different from those of earlier generations, can be measured.
“The MRP demonstrates the strength of public-private
research partnerships and the Clearinghouse’s unique
27
ability to identify student education pathways for specific
populations of students,” state Dr. Doug Shapiro, Executive
Research Director, National Student Clearinghouse Research
Center. “The Clearinghouse is proud to have provided near
real-time postsecondary outcome data as a result of its trusted
relationships with postsecondary education institutions.
Policymakers, service providers, and colleges can use this
research to support student veterans and establish benchmarks
for future student veteran achievement.” n
Defining and Improving
Success for Student Veterans
Rick Torres, Clearinghouse President and CEO, Testifies
Before the Subcommittee on Economic Opportunity of
the House Committee on Veterans’ Affairs
On May 8, Rick Torres, President and CEO, of the National Student
Clearinghouse testified before the Subcommittee on Economic
Opportunity of the House Committee on Veterans’ Affairs during its
hearing, “Defining and Improving Success for Student Veterans.” He was
joined by representatives from the Student Veterans of America (SVA),
U.S. Department of Veterans Affairs (VA), American Council on Education
(ACE), and Association of Private Sector Colleges and Universities
(APSCU), among others, who discussed how success should be defined
for student veterans and how to ensure student veterans achieve their
academic goals.
In his testimony, Rick covered the complexities involved as returning
veterans separate from service. He outlined processes and procedures
that could be greatly simplified as student veterans enroll in school. To this
end, the Clearinghouse could be utilized as a one-stop data home to help
facilitate school enrollment. Working from the highly successful recent
Student Veterans of America Million Records Project (MRP), which the
Clearinghouse supported along with the Veterans Administration, Rick also
“The public private partnership
of the Clearinghouse can be a
model of a way to better serve
our veterans while reducing the
burdens on both government
and educational institutions.”
From the testimony of Rick Torres,
President and CEO,
National Student Clearinghouse
Read
the Oral Testimony
Read
the Written Testimony
28
spoke on supporting further research with more details and
greater focus to determine which veteran support programs,
both qualitative and financial, best serve the needs of veterans
today and which need to be improved or modified. The
MRP, which was released in March, made available, for the
first time, comprehensive national statistics on the benefit
recipients of the Montgomery and Post 9/11 GI Bills. It looked
at postsecondary outcomes, including degree completion,
time-to-degree, and field of study preferences.
Another important step outlined in his testimony was the
need to transform the administrative work required of both
veterans and schools with regard to financial aid, coursework, and
reporting requirements. For example, the Meteor™ financial aid
service, from the Clearinghouse, can provide student veterans with
a view of their individual debt and benefits.
“We firmly believe when it comes to improving veteran success
in pursuit of their education goals, eliminating the extra hurdles
that student veterans must overcome to enroll with benefits and
maintain receipt of benefits that are in sync with their chosen
educational pathways would be a great start,” he stated. n
29
CLEARINGHOUSE ACADEMY
Clearinghouse Academy
Turns 10 Years Old!
The Clearinghouse Academy is celebrating its tenth anniversary this year. Founded
in 2004, the Clearinghouse Academy is a free half-day workshop held across
the country that provides an overview of the services we offer to colleges and
universities. It also serves as a valuable service and learning opportunity for
Clearinghouse collegiate participants.
10 ANNIVERSARY
TH
2004-2014
“We’ve helped over 17,000
participants from our
over 3,600 participating
educational institutions
better understand what the
Clearinghouse can do for
them. We have more people
attending academies than
ever before. It proves
the services provided by
the Clearinghouse are of
vital importance to the
educational community.”
William Pierce, Manager,
Higher Education Outreach
Clearinghouse Academies provide training opportunities for all levels of collegiate
staff working with the Clearinghouse as well as staff from institutions that do
not. Attendees typically include staff members from the registrar’s office and the
enrollment management, financial aid, and institutional research areas.
During the workshop, we provide an overview of all the Clearinghouse services
available to institutions and how they work together and cover other informative
topics, such as the latest federal reporting requirements and FERPA compliance.
Attendees are encouraged to ask questions, share insights and best practices, and
network. There is no cost to participate; each session includes a working lunch.
In the past 10 years, Clearinghouse Academy facilitators have been to 162 different
cities in the United States and Puerto Rico, visiting nearly every U.S. state and
territory. “We’ve helped over 17,000 participants from our over 3,600 participating
educational institutions better understand what the Clearinghouse can do for
them,” said William Pierce, Manager, Higher Education Outreach, who oversees the
Clearinghouse Academy. “We have more people attending academies than ever
before. It proves the services provided by the Clearinghouse are of vital importance
to the educational community.”
As the largest outreach program the Clearinghouse provides to colleges and
universities, the Clearinghouse Academy has continued to evolve over the years to
meet the needs of schools and continues to remain a valuable tool for attendees.
“The fact that the Academy been going strong for 10 years and participants
are still saying it’s a huge benefit means a lot,” said Higher Education Outreach
30
Representative, Lisa Black, who helps develop and present the workshops. “Having the chance to answer attendees’ questions
and provide an opportunity for them to network with colleagues is incredible. We’re proud that Clearinghouse Academies have
evolved over the years to remain relevant to our customers. This anniversary shows the dedication of the Clearinghouse to provide
exemplary service to its customers.”
Invitations are sent throughout the year to colleges and universities near upcoming workshop locations. So check our schedule and
watch your email! n
Learn more
about the
Clearinghouse Academy
Check the schedule
Read
of upcoming workshops
testimonials
A Decade of Impressive Numbers
374,000+ miles!
That’s how far Clearinghouse Academy facilitators
have traveled to educate Clearinghouse collegiate
participants. In just 2013, they traveled 54,667 miles.
17,401
people have
registered for
Clearinghouse
Academies
16
workshops have
been held in
California, the
state that has
hosted the most
Clearinghouse
Academies
670
Clearinghouse
Academies have
been conducted
11
Clearinghouse
Academies have
been held in
New York City,
making it the most
popular workshop
location
98
attendees at
our San Juan
Clearinghouse
Academy in 2010,
our largest-ever
workshop
1,095
colleges and
universities
signed up for
Clearinghouse
Academies between
July 2012 and June
2013, a new record
31
ACROSS THE CLEARINGHOUSE
Clearinghouse NEWS
Clearinghouse Advisory Committee Update
We are pleased to welcome the
newest members of the Clearinghouse
Advisory Committee (CAC).
John Fletcher
Veronica Garcia
Associate Provost for
Enrollment Services,
East Carolina University
Dean of Student Affairs and
Enrollment Management,
Portland Community College
Dr. John Fletcher is responsible for providing leadership
for the development of effective and efficient recruitment
and retention programs for East Carolina University. He
has 30 years of experience in higher education, including
many years serving in roles in enrollment management,
admissions, the registrar’s office, and student affairs.
He also brings with him experience as a first-generation
college student who worked part-time during his college
career, and as such, is sensitive to many of the challenges
facing today’s students. Dr. Fletcher is active in national,
regional and state professional associations and recently
completed his term as President of the Southern
Association of Collegiate Registrars and Admissions
Officers. His research interests include student success,
retention and graduation; his research has been cited in a
number of dissertations and publications.
Veronica Garcia is a community college expert and
practitioner with over 18 years of experience in the field of
higher education. She serves as Dean of Student Affairs and
Enrollment Management for Portland Community College in
Portland, Oregon. Ms. Garcia has gained expertise through
education; she holds a master’s degree in Educational
Leadership from Northern Arizona University. Ms. Garcia
is currently pursuing a doctorate degree at Oregon State
University, anticipated completion is June 2015. Her experience
spans a wide range of responsibilities, including admissions,
code of conducts, records, registration, financial aid, veteran
affairs services, curriculum support, student system support,
disability services, and Title III. Ms. Garcia possesses a strong
record of reconfiguration of teams/departments, business
practice improvements, collaboration building, and supporting
a resilient team. She never compromises the future for an
easier decision or path in the present.
32
Clearinghouse NEWS
Darin Hobbs
Mike Lorenz
University Registrar,
Western Governors
University
Executive Director,
Academic Records and
Registrar, Kaplan University
Darin R. Hobbs is the University Registrar for Western
Governors University (WGU). WGU is a nonprofit,
regionally accredited, and totally online institution of
higher learning offering degrees in Business, Health
Professions (including nursing), Information Technology,
and Teaching. In addition to the traditional responsibilities
of the registrar, Mr. Hobbs works closely with the University
Provost, Associate Provosts of Academic Services,
Program and Assessment Development, and Accreditation
to ensure that WGU degree programs and courses allow
for the transferability of traditional credit hours, and PLAs
that remain consistent with the WGU competency-based
model. Mr. Hobbs has also been the Associate Executive
Director and Director of Finance and Operations for a
small Utah nonprofit. Mr. Hobbs holds a BS in Psychology
and MS in Counseling Psychology from Angelo State
University, Texas.
Mike Lorenz’s career so far has been entirely in higher
education administration, primarily in the private, forprofit sector, where he has overseen academic advising,
registrar and prior learning assessment, some institutional
reporting and research, and several other student-facing
departments. In all, he has enjoyed the challenge of
creating service-oriented, high performance, and
forward-looking teams. A common thread, especially
in the last several years as university registrar, has been
to instill in his own teams and in others a sense of a
university as a system, rather than a collection of
independent departments.
See the full list
of Clearinghouse Advisory
Committee members
33
ACROSS THE CLEARINGHOUSE
ON THE ROAD:
Where You Can See The Clearinghouse
Clearinghouse Academy
Through our Clearinghouse Academy® workshops,
we travel the country showing schools how to
reap the full benefits of our services.
MAY 2014
6 Toledo, Ohio
6 Mobile, Alabama
7 South Bend, Indiana
7 Montgomery, Alabama
8 Birmingham, Alabama
20 Grants Pass, Oregon
3 Lafayette, Louisiana
21 Fairbanks, Alaska
4 Baton Rouge, Louisiana
21 Eugene, Oregon
4 Denver, Colorado
22 Portland, Oregon
5 Boise, Idaho
22 Anchorage, Alaska
5 New Orleans, Louisiana
17 Columbus, Georgia
8 Chicago, Illinois
JUNE 2014
19 Spokane, Washington
3 Fort Collins, Colorado
18 Macon, Georgia
19 Atlanta, Georgia
Check out our schedule
of upcoming
Clearinghouse Academies
JULY 2014
15 Buffalo, New York
16 Rochester, New York
17 Syracuse, New York
22 St. Louis, Missouri
23 Columbia, Missouri
24 Kansas City, Missouri
34
2014
Florida Higher
Education Summit
(FACRAO)
May 27-30, 2014
Orlando, FL
June 1-5, 2014
Orlando, FL
June
Exhibit & Presentation
May
The Clearinghouse regularly participates in regional and national conferences.
Over the coming months, you can see the Clearinghouse at these conferences.
NASFAA 2014
June 20, 2014
New Britain, CT
Exhibit
June 29-July 2, 2014
Nashville, TN
Presentation
July 23-25, 2014
Leominster, MA
Exhibit & Presentation
SUNYRA Spring
Conference
APSCU Annual
Convention
June 9-10, 2014
Dallas, TX
June 11-13, 2014
Rochester, NY
June 16-18, 2014
Las Vegas, NV
Exhibit & Presentation
Exhibit
Exhibit & Presentation
American School
Counselors
Association
National Alliance
for Public Charter
Schools
RMACRAO
June 29-July 2, 2014
Orlando, FL
June 29-July 2, 2014
Las Vegas, NV
Exhibit
Exhibit
Exhibit & Presentation
Connecticut
Association
of Collegiate
Registrars (CACR)
New England
Datatel User
Group (NERDUG)
Conference
Southern Regional
DUG
Native American
Student Services
Conference
July 28-August 1, 2014
Pablo, MT
Presentation
July 16-18, 2014
Albuquerque, NM
Exhibit & Presentation
July
AIR Forum 2014
Industry Conferences
35
The Clearinghouse is always looking for people who have college administration
or education finance experience. As part of our team, you will help us develop
and deliver key services to the nation’s colleges and their students and alumni.
In addition, you’ll enjoy competitive compensation and an excellent benefits
package as well as a friendly, stable, and supportive environment.
> To view our current career opportunities,
visit our Careers page on our Web site at
http://www.studentclearinghouse.org/about/careers
Find out more
on LinkedIn
36
ACROSS THE CLEARINGHOUSE
Newest SCHOOLS
Welcome to the Clearinghouse!
The Clearinghouse is pleased to welcome the newest colleges and universities to
go live with our services (between November 1, 2013 - March 31, 2014).
[ FINANCIAL AID SERVICES ]
Enrollment Reporting
Wallace Community College - Selma
Cloud County Community College
Institute of World Politics
Pinchot University
Cogswell Polytechnical College
Bethel University
Universidad Adventista De Las Antillas
Boston Architectural College
Le Cordon Bleu College of Culinary Arts - Austin
Blessing/Rieman College of Nursing
Le Cordon Bleu College of Culinary Arts - Scottsdale
Sanford/Brown College - Atlanta
Le Cordon Bleu College of Culinary Arts - Los Angeles
005699
001909
041144
041612
001177
003480
005019
003966
025693
006214
026167
021160
032103
AL
KS
DC
WA
CA
TN
PR
MA
TX
IL
AZ
GA
CA
03/28/14
03/27/14
03/27/14
03/26/14
03/21/14
03/20/14
03/18/14
03/06/14
03/05/14
03/05/14
02/28/14
02/28/14
02/26/14
37
International Academy of Design & Technology
Perry Technical Institute
Academy of Chinese Culture & Health Sciences
Center for Advanced Studies on Puerto Rico and the Caribbean
Sanford-Brown College - Jacksonville
Harrington College of Design
American Intercontinental University
Sanford-Brown Institute - White Plains
Sanford-Brown College - Dallas
Manhattan Christian College
Brooks Institute
International Academy of Design and Technology
Sanford Brown College - Boston
Brown College
Sanford-Brown Institute - Melville
Sanford-Brown College - Vienna
Calumet College of St. Joseph
Virginia Tech Carilion School of Medicine
Minnesota School of Cosmetology
California Culinary Academy
Le Cordon Bleu College of Culinary Arts - Portland
Sanford-Brown College - Pittsburgh
University of St. Augustine for Health Sciences
Milligan College
Mary Baldwin College
Sanford-Brown College - Farmington
Le Cordon Bleu College of Culinary Arts - Chicago
Briarcliffe College - Bethpage
Missouri College
Sanford-Brown College - Fenton
Stella and Charles Guttman Community College
Colorado Technical University
Erikson Institute
Southwestern Christian University
030314
009387
032883
021660
026164
020552
021136
026149
026150
001931
001123
021603
007481
007351
011647
009420
001834
042186
022381
022202
030226
022023
031713
003511
003723
012877
023522
020757
009795
022052
042101
010148
035103
003180
FL
WA
CA
PR
FL
IL
IL
NY
TX
KS
CA
IL
MA
MN
NY
VA
IN
VA
MN
CA
OR
PA
FL
TN
VA
CT
IL
NY
MO
MO
NY
CO
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38
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40
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41
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42
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Transcript Ordering
University of North Carolina School of the Arts
Oklahoma Christian University
Redlands Community College
Kentucky State University
Franklin W. Olin College of Engineering
College of St. Scholastica
Ozarks Technical Community College
Drury University
Richard Bland College
Brandeis University
Union County College
Manhattan School of Music
Dakota County Technical College
43
Clemson University
Albion College
Webster University
Seward County Community College
Monroe College
East Los Angeles College
Johns Hopkins University - School of Medicine
University of Mobile
New York University
Xavier University
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3/19/14
[ VERIFICATION SERVICES ]
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Northcentral Technical College
Hill College
Harrison College
The Sage Colleges
Mercyhurst University
Paul Quinn College
Hawaii Pacific University
Wheeling Jesuit University
Oklahoma Baptist University
Northshore Technical College
Thomas Aquinas College
Blessing-Rieman College of Nursing
Colorado Technical University
American Intercontinental University
Marion Technical College
Northwestern Health Sciences University - Chiropractic
Our Lady of the Lake University of San Antonio
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44
Culver Stockton College
Saint Martin’s University
Moraine Park Technical College
North Shore Community College
Lutheran School of Nursing
Bethel College
Western New England University
Anderson University
Shenandoah University
Concordia University
Florida Gateway College
Monmouth University
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Florida Keys Community College
Blue Mountain College
Harris-Stowe State University
Southwest Mississippi Community College
Trinity College of Nursing & Health Sciences
Saint Joseph’s College
Columbia Gorge Community College
Massasoit Community College
University of St. Augustine for Health Sciences
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College of Saint Mary
Florida Memorial University
University of Arkansas at Pine Bluff
Culinary Institute of America
Eckerd College
Drury University
Mitchell Technical Institute
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Lassen College
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45
Allegheny College
Regis University
Aquinas College
John Brown University
Grand Valley State University
Alpena Community College
University of Bridgeport
Mississippi Delta Community College
Sowela Technical Community College
Neosho County Community College
Berkeley College
Berkeley College
College of Saint Elizabeth
Odessa College
California Western School of Law
Tuskegee University
Southern Wesleyan University
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Wayland Baptist University
Dallas Theological Seminary
Manor College
John F. Kennedy University
SUNY Hudson Valley Community College
Holy Names University
Corban University
American University of the Caribbean
University of Puerto Rico - Mayaguez
High Point University
The College of Idaho
Good Samaritan College of Nursing
003230
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11/15/13
11/8/13
11/5/13
11/5/13
11/1/13
11/1/13
46
EnrollmentVerify
Cogswell Polytechnical College
Cloud County Community College
Wallace Community College - Selma
Pinchot University
Institute of World Politics
Church Divinity School of the Pacific
Bethel University
Universidad Adventista De Las Antillas
Boston Architectural College
Brooks Institute
Le Cordon Bleu College of Culinary Arts - Austin
Blessing-Rieman College of Nursing
Le Cordon Bleu College of Culinary Arts in Scottsdale
Sanford-Brown College - Atlanta
Academy of Chinese Culture & Health Sciences
Manhattan Christian College
Perry Technical Institute
Le Cordon Bleu College of Culinary Arts in Los Angeles
International Academy of Design & Technology
Center for Advanced Studies on Puerto Rico and the Caribbean Sanford-Brown College - Jacksonville
American Intercontinental University
Harrington College of Design
Sanford-Brown Institute - White Plains
Sanford-Brown College - Dallas
Minnesota School of Cosmetology
Ferrum College
International Academy of Design and Technology
Sanford-Brown Institute - Melville
Sanford-Brown College - Vienna
Sanford-Brown College - Boston
Brown College
Calumet College of St Joseph
Virginia Tech Carilion School of Medicine
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2/12/14
2/11/14
2/10/14
47
Le Cordon Bleu College of Culinary Arts in Portland
Sanford-Brown College - Pittsburgh
Wentworth Military Academy
Antelope Valley College
University of St. Augustine for Health Sciences
Milligan College
Mary Baldwin College
Stella and Charles Guttman Community College
Sanford-Brown College - Farmington
Le Cordon Bleu College of Culinary Arts in Chicago
Sanford-Brown College - Fenton
Briarcliffe College - Bethpage
Minneapolis College of Art and Design
Missouri College
Colorado Technical University
Erikson Institute
Florida Gateway College
Bacone College
Southwestern Christian University
Edward Waters College
Northwest Indian College
Northwest Louisiana Technical College
Carlos Albizu University
North Shore Community College
Berkeley City College
Merritt College
College of Alameda
Laney College
Grand Valley State University
Allegheny College
South Central Louisiana Technical College
Massachusetts School of Professional Psychology
Florida Keys Community College
Martin Methodist College
McNally Smith College of Music
Graduate Theological Union
Marymount California University
Columbia Gorge Community College
030226
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48
Lees-McRae College
Massasoit Community College
Burlington County College
002939
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12/03/13
11/27/13
11/25/13
11/25/13
11/22/13
11/21/13
11/13/13
11/04/13
Student Self-Service
University of St. Augustine for Health Sciences
College of Saint Mary
Mount Aloysius College
Drury University
Point Park University
Mount Marty College
Franklin W. Olin College of Engineering
University of Central Arkansas
Coe College
CUNY College of Staten Island
Community College of Vermont
Bethel University
Piedmont Technical College
Barry University
Southern Illinois University Edwardsville
Washburn University
Muskingum University
Union County College
University of the Arts
Lansing Community College
La Salle University
Monroe College
Cornish College of the Arts
East Los Angeles College
South Florida State College
Jacksonville State University
Hannibal-Lagrange University
Bethune-Cookman University
49
ACROSS THE CLEARINGHOUSE
AT YOUR SERVICE:
How You Can Contact The Clearinghouse
At the Clearinghouse, our participating colleges and universities are supported by regional or managing
directors and by client management representatives. Your regional or managing director can provide
you with guidance on how you can fully utilize the Clearinghouse to improve efficiency, reduce costs and
workload, and enhance the quality of service you provide to your students and alumni.
Your client management representative is available to provide immediate assistance with a question or
problem and to coordinate training. n
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ME
ND
OR
VT
MN
ID
SD
MI
PA
IL
UT
KS
Alaska, Arizona, Colorado, Guam,
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Nebraska, North Dakota,
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OK
NM
TX
Nancy Penna
Regional Director
703.742.3270
taylor@studentclearinghouse.org
sullivan@studentclearinghouse.org
penna@studentclearinghouse.org
Laura Reichenbach
Client Management Representative
Gloria Jarrett
Client Management Representative
Sandra Burgess
Client Management Representative
reichenbach@studentclearinghouse.org
gloria@studentclearinghouse.org
burgess@studentclearinghouse.org
KY
California and Oregon
Florida, Georgia, and Texas
Phil Spitz
Regional Director
703.742.4851
Joe Roof
Regional Director
386.740.0146
Sue Ledwell
Regional Director
703.742.3256
spitz@studentclearinghouse.org
roof@studentclearinghouse.org
ledwell@studentclearinghouse.org
Gloria Jarrett
Client Management Representative
Cynthia Diep
Client Management Representative
Cynthia Diep
Client Management Representative
gloria@studentclearinghouse.org
cynthia@studentclearinghouse.org
cynthia@studentclearinghouse.org
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DE
DC
PR
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AR
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MP
(Saipan)
Puerto Rico
Alina Gomez
305.458.9211
gomez@studentclearinghouse.org
Melissa Kelley
Client Management Specialist
kelley@studentclearinghouse.org
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New
Hampshire, New Jersey, New
York, Pennsylvania, Rhode Island,
Vermont, and Virgin Islands
VA
FL
(Saipan)
Dannette Sullivan
Regional Director
206.324.3228
MD
AK
MP
GU
Paul Taylor
Regional Director
512.551.9347
IN
MO
MS
Alabama, Kentucky, Louisiana,
Mississippi, North Carolina, Ohio,
South Carolina, Tennessee, Virginia,
Washington, D.C., and West Virginia
OH
WV
CO
AZ
RI
IA
NE
NV
CA
NH
MA
CT
NY
WI
WY
For-Profit Postsecondary Institutions
Robert Haushalter
Managing Director
703.742.4800
haushalter@studentclearinghouse.org
Sandra Burgess
Client Management Representative
burgess@studentclearinghouse.org
VI
50
AT YOUR SERVICE: How You Can Contact The Clearinghouse
[ OTHER CLEARINGHOUSE SUPPORT ]
Audit Resource Center
Education Finance Industry Partners
For assistance with an audit, contact
AuditResource@studentclearinghouse.org
or visit www.studentclearinghouse.org/audit.
Clearinghouse Education Finance Industry Partners
who have questions or need assistance should
contact service@studentclearinghouse.org.
Customer Service
Customer service for institutions, their
students and alumni, and others is available
at service@studentclearinghouse.org.
Hours: Monday-Thursday, 9 am-7 pm, and Friday 9 am-5 pm, ET.
StudentTracker Support
For questions or assistance with your StudentTracker
service, including StudentTracker for High Schools,
contact studenttracker@studentclearinghouse.org.
Use our online
Contact Form
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