Your Trusted & Secure partner for over 20 years Update on the 150% Enrollment Reporting requirement SPRING 2014 Read our latest research reports Over Two Decades as the First Name in Electronic Student Data Exchanges SPRING 2014 > DEPARTMENTS Follow the Clearinghouse on Social Media > ARTICLES 3 COVER: Your Trusted & Secure Partner for Over 20 Years.................................................................................................. 8 From the President FEATURE: Free and Low-Cost Services for Colleges............................................................................................................ 10 4 Clearinghouse By The Numbers 6 Enrollment Reporting: 150% Direct Loan Changes ................................................................................................................. 12 Transcript Services & Data Exchange Updates.......................................................................................................................... 14 Testimonials Case Studies: Benedictine College and Lone Star College System ............................................................................ 17 7 Historic Million Records Project Tracks Student Veteran Success................................................................................ 25 Clearinghouse News 31 Clearinghouse Testifies on Improving Student Veterans Academic Success................................................... 27 On the Road: Where You Can See the Clearinghouse Clearinghouse Academy Turns 10........................................................................................................................................................ 29 33 > LATEST RESEARCH REPORTS Newest Clearinghouse Schools SIGNATURE REPORT: Completing College: 2nd Annual College Completions Report........................ 19 36 Spring 2014 Current Term Enrollment Estimates................................................................................................................ 21 At Your Service: How to Contact the Clearinghouse SNAPSHOT: Postsecondary Student Mobility Rate, 2011-2013................................................................................ 23 49 How To View Our Publication Action Buttons provide additional online resources such as documents, video, links, and downloads. Go to Cover 3 Follow or “like” the National Student Clearinghouse on Facebook, Twitter, LinkedIn, and YouTube to keep up to the minute on our breaking news, service enhancements, upcoming events, tips/reminders, new studies from our Research Center, and more. Follow us! 4 FROM THE PRESIDENT: Our Growing Collaboration with You as Your Trusted Agent Twenty-one years ago, the registrar community helped form the Clearinghouse with a simple principle in mind: establish a trusted and secure environment through which to relieve the administrative burdens related to school compliancebased activities for the benefit of students, administrators, institutions, and data requestors (the federal government). Over the years, the registrar community expanded the Clearinghouse’s role in relieving administrative burdens, moving it beyond federal interactions. In the process, a strong bond was forged between the registrar’s office and the Clearinghouse. Our mission to serve you, your students, and your institution remains the core of our organizational emphasis, as it has through the years. Ricardo Torres CEO & President, National Student Clearinghouse Whether interacting on your behalf with the Department of Education regarding the implementation of changes (such as, the new 150% rule) or coordinating with AACRAO to develop impact assessments of proposed rule changes on your work burdens, the Clearinghouse consistently canvasses our 3,600 participating institutions to ensure all points of view get air time. Our recent testimony before the House Committee on Veterans’ Affairs is the most recent example of our tight collaboration. The depth of our engagement with higher education was highlighted by our ability to draw on various sources within the postsecondary community to gather the information that informed our testimony. We are grateful to our Clearinghouse Advisory Committee for bringing the administrative work burdens related to veteran matriculation, tuition reimbursement, transfers, etc., to our attention a year ago. In addition, over the past year, several Clearinghouse staff members, including myself, have gone on “listening” tours, talking with numerous registrars and other administrators to nail down the pain points related to veterans’ issues and, as 5 importantly, identify potential near-term remedies. Our participation in the Million Records Project provided an opening for us to bring forth the administrative issues with which you’ve been struggling. It also allowed us to identify potential solutions for leveraging the Clearinghouse, on your behalf, to meet federal requirements and eliminate these pain points, which would also benefit veterans, school veteran administrators, institutions, the VA, and the Department of Defense. We will continue to follow up to ensure we gain traction in these areas. I want to give a special shout-out to Brenda Selman (University of Missouri-Columbia), Carol Fleisher (University of Missouri), Scott Owczarek (University of Wisconsin-Madison), Shelby Stanfield (University of Texas-Austin), Marc Barker (Colorado State University), and Chris Knauer (University of North Carolina-Charlotte), who shared their expert administrative resources and helped us crystallize our submission to the Committee. The Clearinghouse is always looking for ways to better serve your students, your office, and your school. Thank you for the TRUST you have placed in us. Please know that we value each and every relationship we have established over the years. I look forward to the opportunity to see and talk with more of you as I continue my listening tours. I find them to be a priceless source of information and relationship building. Have a great summer! 6 DID YOU KNOW? Clearinghouse by the Numbers The number of colleges and universities that participate in the Clearinghouse? The percentage of students enrolled in public and private U.S. institutions that participate in the Clearinghouse? How many degrees are confirmed through DegreeVerify each year? OVER 98% OVER The number of student data records exchanged by the Clearinghouse each year (making it the largest education electronic data exchange service provider)? Annual savings realized by the education community through its cumulative use of Clearinghouse services? How many students were researched through StudentTracker in the last year? The total number of verification requests handled annually by the Clearinghouse? OVER 275,000,000 NEARLY $500,000,000 194,000,000 NEARLY How many colleges participate in Transcript Ordering? How many students use free Student Self-Service each year? The number of high schools that participate in the Clearinghouse 617 OVER 8,315 (74 added in the last 12 months) In the past year, transcripts were requested for over 2,300,000 recipients. 3,600 2,000,000 Student users access Student Self-Service more than 5.5 million times each year. Over 600 school districts also participate in the Clearinghouse. 3,000,000 750,000,000 How many enrollment verifications are performed through EnrollmentVerify each year? OVER 2,000,000 7 CLEARINGHOUSE ACADEMY Testimonials www.clearinghouseacademy.org 10TH ANNIVERSARY 2004-2014 The thanks go to the Clearinghouse for providing the Academy. It was great! We have used Clearinghouse services for several years, but none of us who attended were aware of all the features we have not been accessing. This was a very beneficial session. Kudos to the Clearinghouse for providing this type of training. Thanks for the informative session yesterday. I’ve been to the Academy before, but it is always good to get an update on the new features of the Clearinghouse. Bernie Braun Louisiana State University February 2013 Vicki Traweek Weatherford College January 2013 Absolutely wonderful session in Savannah yesterday! Thank you very much for the Academy and the top-notch support needed to put on the event. Your email updates and follow-up were extremely useful as well. Big thanks to Lisa Black for an excellent presentation! The Academy was time well spent. Bob Davidson University of South Carolina Beaufort October 2013 Thank you for having me — it was a great Academy. The time went by too fast!!! Also our lunch was delicious — so thank you again for putting on such a great day — I always look forward to the Clearinghouse Academy day!! Judy St.Germain Western New England University November 2013 8 COVER For more than 20 years, the National Student Clearinghouse has been the first name in electronic student data exchange. On behalf of our over 3,600 participating colleges and universities, the Clearinghouse securely performs more than one billion electronic data transactions each year. And we do it student by student. At the Clearinghouse, we never lose sight that the students of the institutions that place their trust in us are at the center of the services we provide and that protecting the student information is paramount. From compliance support and verification to data exchange and research, you can count on the Clearinghouse to deliver services that are trusted and secure — just as you have for the last two decades and can continue to do for decades to come. Isn’t is reassuring to have a partner as committed to protecting your students’ information as you are? n 9 Our trusted and secure approach is at the center of the services the Clearinghouse offers. DATA EXCHANGE Services FINANCIAL AID Services The Clearinghouse offers unmatched experience in electronic student record exchanges — over one billion transactions a year — and is the nation’s largest provider of postsecondary transcript services. Our free services, reports, and analytics help institutions meet the growing compliance and assessment efforts associated with state and federal financial aid programs. RESEARCH Services VERIFICATION Services We offer services and reports that draw on the Clearinghouse’s unmatched information resources on student-level educational outcomes nationwide. Solutions are available for institutions, high schools, outreach programs, and educational organizations. Our powerful online services let institutions outsource all academic verifications to the Clearinghouse at no cost, as well as easily manage and track verification requests for students and alumni. All our free research reports are available at http://nscresearchcenter.org. 10 F E AT U R E FREE & LOW-COST SERVICES FOR COLLEGES DATA EXCHANGE Services The Clearinghouse is the leading provider of electronic student record exchanges and postsecondary transcript services. Ask about our free services: Transcript OrderingSM, Electronic Transcript ExchangeSM, and SPEEDE Server. FINANCIAL AID Services Free Enrollment Reporting and other services — including our Audit Resource Center — to help you meet compliance and assessment efforts associated with state and federal financial aid programs and audits. > NEW! eTranscripts, the first “touch-free” electronic transcript processing and delivery solution. Available at no cost to Transcript Ordering participants that also use Ellucian Banner®, Colleague®, or PowerCampusTM VERIFICATION Services Free DegreeVerifySM and EnrollmentVerifySM eliminate the work involved in manually verifying academic credentials. Free Student SelfServiceSM lets your students perform a wide range of online enrollment verification and other activities 24/7. RESEARCH Services StudentTrackerSM allows you to query our unmatched nationwide coverage of enrollment and degree records to track students at postsecondary institutions across the U.S. Ask how to get StudentTracker for free! > To sign up or learn more, talk to your Clearinghouse rep. 11 Get the Most Out of Your Clearinghouse Relationship You’ll realize the greatest time- and cost-savings by participating in our full complement of free college services, contact your Clearinghouse rep to find out more. StudentTracker If you participate in free DegreeVerify and EnrollmentVerify OR report additional data elements, you receive 50% off StudentTracker. If you do both, you get StudentTracker for free. Enrollment Reporting YOUR COLLEGE You can sign up for Transcript Ordering as soon as you begin participating in Enrollment Reporting. Any college can participate in Electronic Transcript Exchange and/or SPEEDE. Once you begin participating in free Enrollment Reporting, you can sign up for our other services. DegreeVerify participants also receive detailed degree data via StudentTracker. EnrollmentVerify DegreeVerify* Free EnrollmentVerify uses the same data as our Enrollment Reporting service. You can use free DegreeVerify to automatically generate the graduate report we send to the Department of Education for you. Electronic Transcript Exchange You and your trading partners can securely send and receive transcript PDFs, including those ordered via Transcript Ordering, for free. Transcript Ordering* You can add Transcript Ordering (free to colleges) to Student Self-Service. Student Self-Service If you participate in free DegreeVerify and EnrollmentVerify and refer requestors to the Clearinghouse, you can receive free Student Self-Service. FINANCIAL AID services RESEARCH services TRANSCRIPT & DATA EXCHANGE services SPEEDE Server SPEEDE enables free, open, and secure exchange of education documents and data. A free, open principles-driven ecosystem enabling secure, standards-based student data exchanges worldwide. All Clearinghouse data exchange services are part of G.R.E.E.N. Ellucian eTranscripts Add our touch free electronic transcript processing/delivery solution to Transcript Ordering for no additional cost. Other SIS integrations are available for non-Ellucian systems. Meteor You can expand Student Self-Service to include free 24/7 real-time financial aid tracking from Meteor®. *Income generation opportunities available. VERIFICATION services 12 FINANCIAL AID SERVICES ENROLLMENT REPORTING Changes for 150% Direct Loan Legislation In May 2013, the Department of Education (ED) released an Electronic Announcement and Dear Colleague Letter regarding regulations published for the “Moving Ahead for Progress in the 21st Century Act” and the 150% Direct Loan time-limited eligibility provisions of Public Law 112-141. Under the new regulations, students who exceed 150% of the length of their program in order to complete it are no longer eligible for subsidized loans. The new regulations require changes to the enrollment reporting process used to complete NSLDS compliance, which will provide ED with the fields they need to calculate and track a student’s subsidized loan usage. Registrar and financial aid offices are both impacted by the 150% enrollment reporting changes, as are all students, undergraduate and graduate levels, who are Title IV recipients. Since ED’s announcement, the Clearinghouse has been tracking the 150% Direct Loan legislation and enrollment reporting changes very closely as well as working with ED on implementing and programming the new reporting requirements. In addition, we’ve provided regular updates to our participating institutions, as they became available. n ED has extended the deadline for reporting the new required program-level data elements to October 1. Read our Q&A (including file layout FAQs and new data element fields) Download our Programming & Testing Guide 13 Here’s what you need to know: 1. The deadline for reporting the new required program level data elements has been extended from July 1 to October 1, 2014. The Clearinghouse will accept files in the new format starting June 16 (see our updated Enrollment Reporting Program and Testing Guide). 2. Per ED, within its Dear Colleague Letter: “Failure to begin reporting under the new enrollment reporting file layouts by October 1, 2014 will likely result in the school’s enrollment records being rejected by NSLDS and the school being out of compliance with the regulatory requirements and possibly subject to sanctions.” 3. Student Status Confirmation Reports (SSCR) rosters must now be scheduled every 60 days and responded to within 15 days of receipt. As your institution’s third-party servicer, the Clearinghouse will continue to complete the scheduling of and response to your institution’s SSCRs within the parameters set by ED. We are updating our processes and will be in touch regarding any changes that may occur due to the new SSCR requirements. Watch your email for additional updates. Two Important SSCR Roster Changes #1 Response time is being shortened FROM 30 days #2 Institutions must submit SSCRs EVERY 60 days TO 15 days “Q” Are You? ED is now requiring that institutions report a three-quarter time (Q) status (if that is an applicable status to your institution). Schools are required to report the new required elements, including “Q” status (if applicable), by October 1, 2014. A student’s enrollment in a postsecondary institution is considered three-quarter time when his or her academic workload is at least three-fourths (75%) the workload of a full-time student, as determined by the institution. 14 T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S Securely deliver official transcripts in less than 15 minutes* If You Use Ellucian Banner®, Colleague®, or PowerCampus … TM Look How eTranscripts Can Transform Your Transcript Processing! Only the Clearinghouse... STRATEGIC • Is an Ellucian Strategic partner for transcript order integration • Is enabled by default in Ellucian software • Has conducted extensive end-to-end testing with Ellucian to ensure the delivered solution performs successfully • Jointly determines what enhancements will be added to the solution *Based on actual school results. Eliminate manual processing for 90% of transcripts* Turn transcript processing as you know it into an EXCEPTION ONLY process Automatically identify holds and restrictions in real time AND notify students in real time Save thousands of dollars on transcript paper, postage, and staff time expenses each year eTranscripts is available at no cost to institutions that participate in the Clearinghouse’s free Transcript Ordering service and use Banner® by Ellucian, Colleague® by Ellucian, or PowerCampusTM by Ellucian. Talk to your Clearinghouse rep to learn more or visit www.transcriptservices.org/etranscripts.php. Watch our video to find out more about the benefits of eTranscripts 15 T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S GLOBAL EFFORTS Clearinghouse Works to Improve Student Data Portability around the World The Clearinghouse, along with seven countries and two European educational The National Student organizations, was one of the original Clearinghouse is signatories of the Groningen Declaration continuing its efforts at the first annual Digital Student Data to ease administrative Depositories Worldwide (DSDDW) seminar burdens associated in April 2012. As explained on their site, with verifying the academic credentials the Groningen Declaration “is a worldwide of students studying effort to develop best practices and abroad. globally accepted standards for the secure, citizen centered consultation of educational data — allowing globally mobile citizens to share their authentic educational data with whomever they want, whenever they want, wherever.” Recently, the G.R.E.E.N. statement of principles was endorsed by the Groningen Declaration Network. G.R.E.E.N., the Global Registrar EduRecord Exchange Network , established by the Clearinghouse, is dedicated to promoting a free, open, principles-driven data exchange ecosystem through which electronic student academic records can be securely exchanged worldwide. SM Building on the initial efforts of the Groningen Declaration, the Clearinghouse has joined a European Commission (EC) project, called Erasmus Without Paper, which is currently being considered by the EC for funding. The project’s goal, if approved, is to disrupt the current paper-driven Erasmus mobility process, which is a limiting factor to the international European portability goals sought by the over 4,000 Read Watch Watch G.R.E.E.N. Statement of Principles our G.R.E.E.N. presentation our video on how we’re improving global student data portability 16 T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S higher education institutions participating in the Erasmus program. The Clearinghouse is playing a consultative role and helping to inform data transmission standards. Our hope is that, as the European Commission project moves forward, we can establish a set of standards-driven exchange networks that abide by very clear data and document transmission standards, in addition to data and privacy standards. In addition, we have launched the pilot between the Clearinghouse and DUO, an agency of the Dutch Ministry of Education, which was announced in April 2013. The pilot, which is based on our DegreeVerify service model, enables student postsecondary credentials to be verified between U.S. and Dutch institutions via the Web at no cost. SM This past April, the 2014 Groningen Declaration Network meeting was held at Georgetown University and co-organized by DUO, the Clearinghouse, and AACRAO. During the meeting, our CEO, Rick Torres, gave an overview of a new pilot that the Clearinghouse is conducting with two Chinese education agencies: CHESICC (the China Higher Education Student Information and Career GLOBAL EFFORTS Center) and CDGDC (the China Academic Degrees and Graduate Education Development Center). As part of the pilot, the Clearinghouse will enable the electronic exchange of transcripts and academic documents between CHESICC and CDGDC, as well as pilot U.S. postsecondary institutions, in order to facilitate a smoother international admissions process. At the conclusion of the Groningen Declaration Network meeting, many attendees visited the Clearinghouse’s offices in Herndon, VA, where they learned more about the unique role that the Clearinghouse plays within the U.S. education community, as the trusted partner of higher education institutions for relieving their administrative burdens. Also in April, the Clearinghouse hosted a delegation from China, which was coordinated by the National Committee on United States-China Relations. The delegation members, representing the national Ministry of Education as well as provincial education bureaus and six Chinese universities, visited various U.S. locations to learn more about our higher education system and university international student services. n 17 T R A N S C R I P T & D ATA E X C H A N G E S E R V I C E S CASE STUDIES Transcript OrderingSM Helps Benedictine College Adapt to Needs of Growing Student Population Benedictine College, located in Atchison, Kansas, was founded in 1971 by merging St. Benedict’s College (est. 1858) and Mount St. Scholastica College (est. 1924). Hugging the west bank of the Missouri River, Benedictine College is deep-rooted in the traditions of the Benedictine Order. Benedictine College has grown from its humble background into a thriving liberal arts college that marries the unique history and tradition of its parent institutions with an expanded curriculum that enrolls 1,700 students. Read the complete case study Lone Star College System Saves Time and Money Using Transcript Ordering with SIS Integration Lone Star College System (LSCS) is the largest institution of higher learning in the Houston area and the fastest-growing community college system in the nation. Founded in 1972, with a 16-member staff and 613 students, LSCS has grown to a current total enrollment of 90,000 students across its six colleges, two University Centers, online courses, and a campus in Jakarta, Indonesia. Read the complete case study n Transcript Services Success Stories Read our case studies about how the Clearinghouse’s Transcript Services help colleges and universities save time and generate revenue. Learn more about Transcript Ordering and other Transcript Services at www.transcriptservices.org. If you have questions or would like to start using Transcript Ordering, please contact your Clearinghouse regional or managing director or email service@studentclearinghouse.org. 18 Clearinghouse Audit Resource Center Gets Results! Download Our Auditor’s Guide Today In 2012, the Clearinghouse received more than 700 audit-related inquiries from higher education institutions. Our Audit Resource center successfully eliminated or reduced the finding 80% of the time. The next time you’re audited, let us help you. Just contact the Audit Resource Team at auditresource@studentclearinghouse.org or visit our online Audit Resource Center. National Student Clearinghouse Auditor’s Guide FINANCIAL AID services How Institutions Use Clearinghouse Systems for Enrollment Status Compliance Reporting Purpose The Auditor’s Guide to the National Student Clearinghouse is designed to facilitate the audit process for schools using Clearinghouse services. It helps the auditor understand how your institution uses our services to complete its timely enrollment status compliance reporting to the student loan community. The Clearinghouse systems enable institutions to report their information to a trusted source who will in turn report the enrollment for compliance related purposes on behalf of the institution. The Clearinghouse acts as an agent to institutions, in accordance with Federal Regulations. This guide is intended to supplement the Department of Education’s Audit Guide and the OMB Circular A-133 Compliance Supplement as it relates to enrollment reporting. The Auditor’s Guide will take the auditor through Clearinghouse data flows, scheduling, suggested audit procedures and helpful hints to use while performing an institution’s annual compliance audit or Program Review. For information regarding the Clearinghouse annual audit, please download the most recent annual audit from the Clearinghouse Web site (www.studentclearinghouse.org/audit). This document is intended to supplement and clarify procedures during an audit, specific to enrollment status change information. It is not intended to override any academic or institutional policies nor any federal laws or regulations. What is the National Student Clearinghouse? The National Student Clearinghouse (a nonprofit formed in 1993) is the unique and trusted source for higher education enrollment and degree verifications. The Clearinghouse serves as a single point of contact for the collection and timely exchange of accurate and comprehensive enrollment, degree and certificate records on behalf of its more than 3,600 participating higher education institutions, which represent 98 percent of the national enrollment. Through its verification and reporting services, the Clearinghouse saves higher education institutions cumulatively more than a hundred million dollars annually. Most Clearinghouse services are provided to colleges and universities at little or no charge, including enhanced transcript and research services, enabling institutions to redistribute limited staff and budget resources to more important student service efforts. Clearinghouse services are designed to facilitate an institution’s compliance with the Family Educational Rights and Privacy Act, The Higher Education Act, and other applicable laws. In addition, the Clearinghouse provides accurate, timely enrollment and degree verifications to student loan providers, employers, student credit issuers, the U.S. Department of Education, and others who access its registry more than half a billion times annually. Understanding the Clearinghouse Transmission Schedule The institution’s Planned Transmission Schedule for the Clearinghouse is used as the framework to complete timely compliance reporting. It also sets reporting expectations for the various departments within the institution, the Clearinghouse, and student loan community, including the Department of Education. Each institution has different needs and, therefore, each transmission schedule is different for each Clearinghouse participating institution. Typically, the transmission schedule is comprised of at least eight to twelve transmissions per academic year. The frequency of reporting enables the institution to communicate enrollment status changes in a timely manner. • Once a transmission has gone through Clearinghouse system edits, and the institution has corrected any errors within the file, the enrollment information is loaded into the Clearinghouse database. To get your free copy of the Auditor’s Guide, go to www.studentclearinghouse.org/audit or contact a representative at AuditResource@studentclearinghouse.org today. 19 RESEARCH SERVICES College Completions Hold Steady in 2013, as Pathways to Completion Become More Diverse In its second annual college completions report, the National Student Clearinghouse® Research Center™ found that more than half, 56.1 percent, of first-time degree-seeking students who enrolled in fall 2007, completed a degree or certificate within six years, including 13.1 percent who completed at an institution other than the starting institution. Exclusively fulltime students completed at a rate of 78 percent, with 67 percent graduating from the starting institution and 11 percent from somewhere else. Overall results were similar to the 2012 completions report findings. This report focuses on first-time degree-seeking students who started their postsecondary education in fall 2007, and tracks their enrollments nationwide for six years, through the spring 2013. Nontraditional student pathways are included, giving a fuller picture of actual student behavior. For the first time, dual enrollment students, freshmen who entered college with prior experience in college-level courses obtained while they were in high school, are also included in the study. In another first, the 2013 report provides breakdowns by gender. Finally, the report acknowledges that nontraditional students often take longer to complete college through the inclusion of a supplemental feature that provides follow-up seven-year outcomes for the fall 2006 cohort (versus the traditional six-year length of study). Six-Year Outcomes by Enrollment Intensity (N=2,386,291) More than half (56.1 percent) of first-time degreeseeking students who enrolled in fall 2007 completed a degree or certificate within six years, including 13.1 percent who completed at an institution other than their starting institution. Completion rates varied considerably depending on enrollment intensity ranging from about 22 percent for exclusively part-time students to 77.7 percent among exclusively full-time students. 20 Findings in the 2013 report include: • Nearly one in four students who completed a degree or certificate (23.4 percent) did so at an institution different than the one where they first enrolled. • Completions beyond the starting institution raised the overall completion rate from 43 to 56 percent. Counting students who graduated somewhere other than at their starting institution increased the completion rate for every institution type and student subgroup studied. • Total completion rates for students who started at each of the three largest institution categories ranged from 40 percent for students who started at two-year public institutions to 63 percent for those who started at four-year public institutions to 73 percent for students who started at four-year private nonprofit institutions. • Gains from completions at institutions other than the starting institution were greater for students who were age 20 or younger when they first entered college than they were for older students: 14.7 percentage points, compared to 8.4 and 6.8 percentage points for the delayed entry (age 21-24) and adult learner (over age 24) groups, respectively. • Six-year completion rates for the fall of 2007 national cohort showed a gender gap of 6.7 percentage points in favor of women. • The completion rate for dual enrollment students was 66 percent compared to 54 percent for students with no prior dual enrollment experience. • Seven-year outcomes for the fall 2006 cohort showed a 4 percentage point increase (from 54.1 to 58.1 percent) in total completions over the six-year rate reported in our 2012 completions report. Changes in percentages from the six- to seven-year outcome show the advantages of tracking college students for a longer period. • Seventeen percent of two-year starters completed a four-year degree, and more than half of those did so without first receiving an associate’s degree. “Conventional approaches fail to capture the complexity of student behavior because they look only at the starting institution where the student first enrolled. By adding the multiple institutions that an individual student may have attended, as well as gender, age, dual enrollments, and sevenyear completion rates, we can see how each institution contributes in its own way to student outcomes,” stated Dr. Doug Shapiro, Executive Research Director, National Student Clearinghouse Research Center. n Read Signature Report 6 Related Reports Signature Completions Extra Because of the enhanced cohort used in our sixth Signature Report, which includes former dual enrollment students, the results of the 2007 cohort are not directly comparable to those of the 2006 cohort presented in the first completions report, released in November 2012. The Signature Completions Extra, released in November 2013, provides six-year outcomes for the fall 2007 college-entering cohort (excluding former dual enrollment students), allowing an apples-to-apples comparison to the fall 2006 cohort of 2012, showing that completion rates remained steady. Signature Report 6: State Supplement State-level higher education attainment numbers are available in our Signature Report 6: State Supplement, Completing College: A State Level View of Student Attainment Rates, which includes completions through May 2013. The study found a significant increase in the number of states where more than 10 percent of students who started at a fouryear public institution and received a degree ended up receiving that degree in a different state; the number of states increased from 9 to 12, compared to last year’s state-level report. (Nationally, 6 percent of students who started at a four-year public institution and received a degree ended up graduating in a different state.) Additionally, traditional-age students starting at four-year public institutions had higher completion rates than older students. The completion rate for women was higher than that of men in almost every state. 21 RESEARCH SERVICES Downward Trend in College Enrollments Shows Signs of Slowing In the current term, college enrollments continued to decline, but at a slower rate than in recent terms, according to the just-released Spring Current Term Enrollment Estimates from the National Student Clearinghouse® Research Center™. In spring 2014, overall postsecondary enrollments decreased 0.8 percent from the previous spring, the smallest decrease since spring 2012, when enrollments declined 0.3 percent. The Clearinghouse first started reporting on current term enrollments in fall 2011. Results for the spring 2014 term differ greatly by institutional sector, with continued decreases at four-year for-profit institutions (-4.9 percent) and two-year public institutions (-2.7 percent). However, enrollments increased at four-year public institutions (0.7 percent) and four-year private nonprofit institutions (2.0 percent). Findings from the report include: “It is encouraging to see that the number of younger students has begun to grow again after declining in each of the last three terms.” Dr. Doug Shapiro, Executive Research Director of the National Student Clearinghouse Research Center • For-profit rates of decline have slowed considerably from last fall’s 9.7 percent decline, but enrollments are still nearly 5 percent below last spring’s total. • Declines continue to be concentrated among adult students (over age 24). • Traditional-age enrollments (students age 24 and under) grew by 0.7 percent. • Adult student enrollments at community colleges fell nearly 6 percent from spring 2013. • Enrollments declined in 37 states and increased in 13 states, with the largest increases seen in Oregon (5.2 percent) and New Hampshire (15.5 percent). “It is encouraging to see that the number of younger students has begun to grow again after declining in each of the last three terms,” stated Doug Shapiro, Executive Research Director of the National Student Clearinghouse Research Center. “Not all college students enter straight Read the spring 2014 report Read the fall 2013 report 22 from high school. Even recent graduates sometimes wait a semester or more. These 2014 spring enrollments could be an early indicator that the demand for college degrees among young adults is resuming its historic growth trend.” The Current Term Enrollment Estimates report for the fall 2014 term is scheduled for release in December 2014. n 6% 4% 3.3% 2% 0% - 2% 1.4% 0.3% 0.7% 0.2% -0.3% -1.8% -1.5% -0.8% -0.1% -0.6% 3.8% 0.5% 0.5% 1.3% 2.0% Fall 2011 Spring 2012 -1.1% -1.6% -2.3% - 4% -1.1% Fall 2012 -3.1% -3.8% -3.6% Spring 2014 -7.2% - 8% -9.3% - 10% Spring 2013 Fall 2013 -4.9% - 6% -3.1% -2.7% -8.7% -9.7% - 12% All Sectors 4-Year Public 4-Year Private Nonprofit 4-Year For-Profit 2-Year Public In spring 2014, overall postsecondary enrollments decreased 0.8 percent from the previous spring. Enrollments decreased among four-year for-profit institutions (-4.9 percent) and two-year public institutions (-2.7 percent). However, enrollments increased slightly among four-year public institutions (+0.7 percent) and four-year private nonprofit institutions (+2.0 percent). 23 RESEARCH SERVICES College Students Still on the Move The National Student Clearinghouse® Research Center™ reports that just over 9 percent of all students attended more than one institution during the 2012-2013 academic year. In its latest Snapshot Report™ on student mobility rates the Research Center shows that, overall, student mobility increased from 2010-11 to 2011-2012, and then stabilized in 2012-13. The report is based on student-level data made available to the Clearinghouse by its more than 3,600 participating colleges and universities, including 98 percent of students attending public and private nonprofit postsecondary institutions. Snapshot Reports, released throughout the year, provide a look in time at emerging college enrollment patterns and student pathways. During the last several years, the Research Center has continued to focus on student mobility, both institutional and interstate. Community colleges have consistently played an important role, with nearly three-fourths of all mobile students having at least one enrollment at a 2-year public institution in each year studied. Among all students whose first 2012-13 enrollment occurred at a community college, 11.5 percent had also enrolled somewhere else by the end of the academic year. That figure includes all forms of student mobility from July 1 to June 30, including transfer, swirl, concurrent enrollment, online and summer courses. “This report shows the importance of student mobility within a single year, revealing yet more variation among students whose postsecondary education pathways span multiple institutions.” Dr. Doug Shapiro, Executive Research Director of the National Student Clearinghouse Research Center Read Snapshot Report on student mobility rates 24 MOBILITY: What It Is and Why We Study It To understand student mobility, the National Student Clearinghouse Research Center looked at students, across all levels of study, who enrolled in more than one institution in a single academic year, including summer and concurrent enrollments. Studying mobility provides a current indicator of the prevalence of multiinstitutional student pathways. “While traditional student transfer occurs between academic years, this report shows the importance of student mobility within a single year, revealing yet more variation among students whose postsecondary education pathways span multiple institutions,” stated Dr. Doug Shapiro, Executive Research Director of the Research Center. “Our continuing research in this area helps students, educators and policymakers to understand the many pathways to postsecondary success.” n 14% 11.7% 12% 11.5% 2-Year Public 10.2% 10% 8% 6% 8.8% 8.6% 9.4% 8.9% 7.3% 7.1% 5.2% 5.2% Major findings: 9.1% All Sectors 8.7% 4-Year Public 6.7% 4.9% 4-Year Private, Nonprofit 4-Year Private, For-Profit 4% • Student mobility rate has stabilized 2% • Community colleges play important role in student mobility 0% 2010-11 2011-12 2012-13 • Mobility rates are higher for younger students • Mobility rates are higher among women than men Overall, student mobility rates increased from 2010-11 to 2011-12, and then stabilized in 2012-13. In each year studied, the mobility rate was highest for students who began an academic year in a 2-year public institution. Among students whose first 2012-13 enrollment occurred at a community college, 11.5 percent had also enrolled somewhere else by the end of the academic year. 25 National Student Clearinghouse Research Center® Supports SVA’s Historic Million Records Project ™ Student Veterans of America Study Examines Postsecondary Outcomes of Veterans In March, the Student Veterans of America released the results of its momentous Million Records Project (MRP), which examined the education pathway of veterans who have used Montgomery and Post 9/11 GI Bill education benefits. The National Student Clearinghouse Research Center supported the project, along with the U.S. Department of Veterans Affairs (VA). In this first-of-its kind study, SVA’s analysis in the MRP found that, in spite of challenges unique to them, student veterans are completing college at about the same rate as their peers. The study covers comprehensive national statistics on benefit recipients’ postsecondary outcomes, including degree completion, time-to-degree, and field of study preference. These findings refute claims that student veterans have a higher dropout rate than normal. Not only were their graduation rates better than expected, but many student veterans also went on to pursue degrees at a higher level. Of the nearly one-third (31.3 percent) of veterans who initially earned a vocational certificate, 35.8 percent of those who earned an associate degree and 20.8 percent of those who earned a bachelor’s degree went on to earn another degree at a higher level, the report says. In order to accurately measure the postsecondary academic outcomes of current beneficiaries, data was analyzed on a national sample of one million student veterans who began using their GI Bill benefits between 2002 and 2010. The Clearinghouse matched a VA-provided dataset of a randomly selected sample of these Montgomery and Post-9/11 “The majority of student veterans accessing their GI Bill benefits are completing degrees and showing unparalleled determination to do so, despite many unique barriers. A single deployment can interrupt a student veteran’s education for at least nine to 13 months, but they’re returning to the classroom and completing.” Wayne Robinson, SVA President and Chief Executive Officer Read the MRP report Watch the MRP launch event video Get more information on the MRP 26 Postsecondary Outcomes by Initial Enrollment Sector 49.2% 36.2% 7.9% 21.6% 49.2% PUBLIC 55.1% N=788,915 Completed: Same Sector 8.1% Completed: Different Sector 42.2% 36.8% Non-Completion PRIVATE, NONPROFIT PROPRIETARY According to the MRP report issued by the SVA, “The public sector had the highest within-sector retention rate (42.9 percent) for completions, followed by the private nonprofit sector (42.2 percent), and the proprietary sector (36.8 percent). While private nonprofit institutions had a high overall completion rate, it also had the highest migration rate (21.6 percent). This suggests that approximately 1 in 5 student veterans that initially begin [sic] at a two- or four-year private nonprofit institution eventually left the school and the sector entirely before completing their first degree.” GI Bill veteran education beneficiary records to its national coverage of postsecondary enrollment and degree records. All personal and institutional identifiable information was removed from the resulting dataset that was then analyzed by SVA. The Clearinghouse also supported the SVA by answering technical questions concerning the data. For example, more reservists and National Guard personnel were mobilized during Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) than in previous combat eras. However, to date, the effects of mobilization on the academic outcomes of recent student veterans have remained largely unknown. The Importance of Tracking Today’s Student Veterans These factors, combined with the Post-9/11 GI Bill investment of more than $30 billion, called for the need for current measures of success of the nation’s veterans. The MRP, a public-private partnership between the VA, SVA, and the Clearinghouse, was designed to address many of the weaknesses found in previously established national databases and surveys. The benefits the original GI Bill produced for World War II veterans and the U.S. economy is well documented. But this historical research, while it provides useful insights, is not as valuable to policymakers and stakeholders who rely on current data to inform their decision making. Through the MRP, the outcomes of today’s student vet population, who are vastly different from those of earlier generations, can be measured. “The MRP demonstrates the strength of public-private research partnerships and the Clearinghouse’s unique 27 ability to identify student education pathways for specific populations of students,” state Dr. Doug Shapiro, Executive Research Director, National Student Clearinghouse Research Center. “The Clearinghouse is proud to have provided near real-time postsecondary outcome data as a result of its trusted relationships with postsecondary education institutions. Policymakers, service providers, and colleges can use this research to support student veterans and establish benchmarks for future student veteran achievement.” n Defining and Improving Success for Student Veterans Rick Torres, Clearinghouse President and CEO, Testifies Before the Subcommittee on Economic Opportunity of the House Committee on Veterans’ Affairs On May 8, Rick Torres, President and CEO, of the National Student Clearinghouse testified before the Subcommittee on Economic Opportunity of the House Committee on Veterans’ Affairs during its hearing, “Defining and Improving Success for Student Veterans.” He was joined by representatives from the Student Veterans of America (SVA), U.S. Department of Veterans Affairs (VA), American Council on Education (ACE), and Association of Private Sector Colleges and Universities (APSCU), among others, who discussed how success should be defined for student veterans and how to ensure student veterans achieve their academic goals. In his testimony, Rick covered the complexities involved as returning veterans separate from service. He outlined processes and procedures that could be greatly simplified as student veterans enroll in school. To this end, the Clearinghouse could be utilized as a one-stop data home to help facilitate school enrollment. Working from the highly successful recent Student Veterans of America Million Records Project (MRP), which the Clearinghouse supported along with the Veterans Administration, Rick also “The public private partnership of the Clearinghouse can be a model of a way to better serve our veterans while reducing the burdens on both government and educational institutions.” From the testimony of Rick Torres, President and CEO, National Student Clearinghouse Read the Oral Testimony Read the Written Testimony 28 spoke on supporting further research with more details and greater focus to determine which veteran support programs, both qualitative and financial, best serve the needs of veterans today and which need to be improved or modified. The MRP, which was released in March, made available, for the first time, comprehensive national statistics on the benefit recipients of the Montgomery and Post 9/11 GI Bills. It looked at postsecondary outcomes, including degree completion, time-to-degree, and field of study preferences. Another important step outlined in his testimony was the need to transform the administrative work required of both veterans and schools with regard to financial aid, coursework, and reporting requirements. For example, the Meteor™ financial aid service, from the Clearinghouse, can provide student veterans with a view of their individual debt and benefits. “We firmly believe when it comes to improving veteran success in pursuit of their education goals, eliminating the extra hurdles that student veterans must overcome to enroll with benefits and maintain receipt of benefits that are in sync with their chosen educational pathways would be a great start,” he stated. n 29 CLEARINGHOUSE ACADEMY Clearinghouse Academy Turns 10 Years Old! The Clearinghouse Academy is celebrating its tenth anniversary this year. Founded in 2004, the Clearinghouse Academy is a free half-day workshop held across the country that provides an overview of the services we offer to colleges and universities. It also serves as a valuable service and learning opportunity for Clearinghouse collegiate participants. 10 ANNIVERSARY TH 2004-2014 “We’ve helped over 17,000 participants from our over 3,600 participating educational institutions better understand what the Clearinghouse can do for them. We have more people attending academies than ever before. It proves the services provided by the Clearinghouse are of vital importance to the educational community.” William Pierce, Manager, Higher Education Outreach Clearinghouse Academies provide training opportunities for all levels of collegiate staff working with the Clearinghouse as well as staff from institutions that do not. Attendees typically include staff members from the registrar’s office and the enrollment management, financial aid, and institutional research areas. During the workshop, we provide an overview of all the Clearinghouse services available to institutions and how they work together and cover other informative topics, such as the latest federal reporting requirements and FERPA compliance. Attendees are encouraged to ask questions, share insights and best practices, and network. There is no cost to participate; each session includes a working lunch. In the past 10 years, Clearinghouse Academy facilitators have been to 162 different cities in the United States and Puerto Rico, visiting nearly every U.S. state and territory. “We’ve helped over 17,000 participants from our over 3,600 participating educational institutions better understand what the Clearinghouse can do for them,” said William Pierce, Manager, Higher Education Outreach, who oversees the Clearinghouse Academy. “We have more people attending academies than ever before. It proves the services provided by the Clearinghouse are of vital importance to the educational community.” As the largest outreach program the Clearinghouse provides to colleges and universities, the Clearinghouse Academy has continued to evolve over the years to meet the needs of schools and continues to remain a valuable tool for attendees. “The fact that the Academy been going strong for 10 years and participants are still saying it’s a huge benefit means a lot,” said Higher Education Outreach 30 Representative, Lisa Black, who helps develop and present the workshops. “Having the chance to answer attendees’ questions and provide an opportunity for them to network with colleagues is incredible. We’re proud that Clearinghouse Academies have evolved over the years to remain relevant to our customers. This anniversary shows the dedication of the Clearinghouse to provide exemplary service to its customers.” Invitations are sent throughout the year to colleges and universities near upcoming workshop locations. So check our schedule and watch your email! n Learn more about the Clearinghouse Academy Check the schedule Read of upcoming workshops testimonials A Decade of Impressive Numbers 374,000+ miles! That’s how far Clearinghouse Academy facilitators have traveled to educate Clearinghouse collegiate participants. In just 2013, they traveled 54,667 miles. 17,401 people have registered for Clearinghouse Academies 16 workshops have been held in California, the state that has hosted the most Clearinghouse Academies 670 Clearinghouse Academies have been conducted 11 Clearinghouse Academies have been held in New York City, making it the most popular workshop location 98 attendees at our San Juan Clearinghouse Academy in 2010, our largest-ever workshop 1,095 colleges and universities signed up for Clearinghouse Academies between July 2012 and June 2013, a new record 31 ACROSS THE CLEARINGHOUSE Clearinghouse NEWS Clearinghouse Advisory Committee Update We are pleased to welcome the newest members of the Clearinghouse Advisory Committee (CAC). John Fletcher Veronica Garcia Associate Provost for Enrollment Services, East Carolina University Dean of Student Affairs and Enrollment Management, Portland Community College Dr. John Fletcher is responsible for providing leadership for the development of effective and efficient recruitment and retention programs for East Carolina University. He has 30 years of experience in higher education, including many years serving in roles in enrollment management, admissions, the registrar’s office, and student affairs. He also brings with him experience as a first-generation college student who worked part-time during his college career, and as such, is sensitive to many of the challenges facing today’s students. Dr. Fletcher is active in national, regional and state professional associations and recently completed his term as President of the Southern Association of Collegiate Registrars and Admissions Officers. His research interests include student success, retention and graduation; his research has been cited in a number of dissertations and publications. Veronica Garcia is a community college expert and practitioner with over 18 years of experience in the field of higher education. She serves as Dean of Student Affairs and Enrollment Management for Portland Community College in Portland, Oregon. Ms. Garcia has gained expertise through education; she holds a master’s degree in Educational Leadership from Northern Arizona University. Ms. Garcia is currently pursuing a doctorate degree at Oregon State University, anticipated completion is June 2015. Her experience spans a wide range of responsibilities, including admissions, code of conducts, records, registration, financial aid, veteran affairs services, curriculum support, student system support, disability services, and Title III. Ms. Garcia possesses a strong record of reconfiguration of teams/departments, business practice improvements, collaboration building, and supporting a resilient team. She never compromises the future for an easier decision or path in the present. 32 Clearinghouse NEWS Darin Hobbs Mike Lorenz University Registrar, Western Governors University Executive Director, Academic Records and Registrar, Kaplan University Darin R. Hobbs is the University Registrar for Western Governors University (WGU). WGU is a nonprofit, regionally accredited, and totally online institution of higher learning offering degrees in Business, Health Professions (including nursing), Information Technology, and Teaching. In addition to the traditional responsibilities of the registrar, Mr. Hobbs works closely with the University Provost, Associate Provosts of Academic Services, Program and Assessment Development, and Accreditation to ensure that WGU degree programs and courses allow for the transferability of traditional credit hours, and PLAs that remain consistent with the WGU competency-based model. Mr. Hobbs has also been the Associate Executive Director and Director of Finance and Operations for a small Utah nonprofit. Mr. Hobbs holds a BS in Psychology and MS in Counseling Psychology from Angelo State University, Texas. Mike Lorenz’s career so far has been entirely in higher education administration, primarily in the private, forprofit sector, where he has overseen academic advising, registrar and prior learning assessment, some institutional reporting and research, and several other student-facing departments. In all, he has enjoyed the challenge of creating service-oriented, high performance, and forward-looking teams. A common thread, especially in the last several years as university registrar, has been to instill in his own teams and in others a sense of a university as a system, rather than a collection of independent departments. See the full list of Clearinghouse Advisory Committee members 33 ACROSS THE CLEARINGHOUSE ON THE ROAD: Where You Can See The Clearinghouse Clearinghouse Academy Through our Clearinghouse Academy® workshops, we travel the country showing schools how to reap the full benefits of our services. MAY 2014 6 Toledo, Ohio 6 Mobile, Alabama 7 South Bend, Indiana 7 Montgomery, Alabama 8 Birmingham, Alabama 20 Grants Pass, Oregon 3 Lafayette, Louisiana 21 Fairbanks, Alaska 4 Baton Rouge, Louisiana 21 Eugene, Oregon 4 Denver, Colorado 22 Portland, Oregon 5 Boise, Idaho 22 Anchorage, Alaska 5 New Orleans, Louisiana 17 Columbus, Georgia 8 Chicago, Illinois JUNE 2014 19 Spokane, Washington 3 Fort Collins, Colorado 18 Macon, Georgia 19 Atlanta, Georgia Check out our schedule of upcoming Clearinghouse Academies JULY 2014 15 Buffalo, New York 16 Rochester, New York 17 Syracuse, New York 22 St. Louis, Missouri 23 Columbia, Missouri 24 Kansas City, Missouri 34 2014 Florida Higher Education Summit (FACRAO) May 27-30, 2014 Orlando, FL June 1-5, 2014 Orlando, FL June Exhibit & Presentation May The Clearinghouse regularly participates in regional and national conferences. Over the coming months, you can see the Clearinghouse at these conferences. NASFAA 2014 June 20, 2014 New Britain, CT Exhibit June 29-July 2, 2014 Nashville, TN Presentation July 23-25, 2014 Leominster, MA Exhibit & Presentation SUNYRA Spring Conference APSCU Annual Convention June 9-10, 2014 Dallas, TX June 11-13, 2014 Rochester, NY June 16-18, 2014 Las Vegas, NV Exhibit & Presentation Exhibit Exhibit & Presentation American School Counselors Association National Alliance for Public Charter Schools RMACRAO June 29-July 2, 2014 Orlando, FL June 29-July 2, 2014 Las Vegas, NV Exhibit Exhibit Exhibit & Presentation Connecticut Association of Collegiate Registrars (CACR) New England Datatel User Group (NERDUG) Conference Southern Regional DUG Native American Student Services Conference July 28-August 1, 2014 Pablo, MT Presentation July 16-18, 2014 Albuquerque, NM Exhibit & Presentation July AIR Forum 2014 Industry Conferences 35 The Clearinghouse is always looking for people who have college administration or education finance experience. As part of our team, you will help us develop and deliver key services to the nation’s colleges and their students and alumni. In addition, you’ll enjoy competitive compensation and an excellent benefits package as well as a friendly, stable, and supportive environment. > To view our current career opportunities, visit our Careers page on our Web site at http://www.studentclearinghouse.org/about/careers Find out more on LinkedIn 36 ACROSS THE CLEARINGHOUSE Newest SCHOOLS Welcome to the Clearinghouse! The Clearinghouse is pleased to welcome the newest colleges and universities to go live with our services (between November 1, 2013 - March 31, 2014). [ FINANCIAL AID SERVICES ] Enrollment Reporting Wallace Community College - Selma Cloud County Community College Institute of World Politics Pinchot University Cogswell Polytechnical College Bethel University Universidad Adventista De Las Antillas Boston Architectural College Le Cordon Bleu College of Culinary Arts - Austin Blessing/Rieman College of Nursing Le Cordon Bleu College of Culinary Arts - Scottsdale Sanford/Brown College - Atlanta Le Cordon Bleu College of Culinary Arts - Los Angeles 005699 001909 041144 041612 001177 003480 005019 003966 025693 006214 026167 021160 032103 AL KS DC WA CA TN PR MA TX IL AZ GA CA 03/28/14 03/27/14 03/27/14 03/26/14 03/21/14 03/20/14 03/18/14 03/06/14 03/05/14 03/05/14 02/28/14 02/28/14 02/26/14 37 International Academy of Design & Technology Perry Technical Institute Academy of Chinese Culture & Health Sciences Center for Advanced Studies on Puerto Rico and the Caribbean Sanford-Brown College - Jacksonville Harrington College of Design American Intercontinental University Sanford-Brown Institute - White Plains Sanford-Brown College - Dallas Manhattan Christian College Brooks Institute International Academy of Design and Technology Sanford Brown College - Boston Brown College Sanford-Brown Institute - Melville Sanford-Brown College - Vienna Calumet College of St. Joseph Virginia Tech Carilion School of Medicine Minnesota School of Cosmetology California Culinary Academy Le Cordon Bleu College of Culinary Arts - Portland Sanford-Brown College - Pittsburgh University of St. Augustine for Health Sciences Milligan College Mary Baldwin College Sanford-Brown College - Farmington Le Cordon Bleu College of Culinary Arts - Chicago Briarcliffe College - Bethpage Missouri College Sanford-Brown College - Fenton Stella and Charles Guttman Community College Colorado Technical University Erikson Institute Southwestern Christian University 030314 009387 032883 021660 026164 020552 021136 026149 026150 001931 001123 021603 007481 007351 011647 009420 001834 042186 022381 022202 030226 022023 031713 003511 003723 012877 023522 020757 009795 022052 042101 010148 035103 003180 FL WA CA PR FL IL IL NY TX KS CA IL MA MN NY VA IN VA MN CA OR PA FL TN VA CT IL NY MO MO NY CO IL OK 02/26/14 02/26/14 02/25/14 02/24/14 02/24/14 02/24/14 02/24/14 02/24/14 02/24/14 02/24/14 02/12/14 02/12/14 02/12/14 02/12/14 02/12/14 02/12/14 02/11/14 02/11/14 02/10/14 02/07/14 02/07/14 02/07/14 01/24/14 01/23/14 01/23/14 01/17/14 01/17/14 01/17/14 01/16/14 01/16/14 01/16/14 01/09/14 12/20/13 12/19/13 38 Edward Waters College Bacone College Northwest Louisiana Technical College Carlos Albizu University Northwest Indian College South Central Louisiana Technical College Massachusetts School of Professional Psychology Florida Keys Community College Martin Methodist College McNally Smith College of Music Columbia Gorge Community College Lees-McRae College 001478 003147 009975 010724 021800 005526 021636 001485 003504 030012 041519 002939 FL OK LA PR WA LA MA FL TN MN OR NC 12/18/13 12/18/13 12/18/13 12/17/13 12/17/13 12/06/13 11/25/13 11/25/13 11/20/13 11/14/13 11/14/13 11/08/13 IL LA GA CO IL FL CA OR FL MS NY LA TX MA MI 03/27/14 03/27/14 03/25/14 03/24/14 03/24/14 03/21/14 03/18/14 03/18/14 03/05/14 02/28/14 02/28/14 02/20/14 02/20/14 02/12/14 02/07/14 [ RESEARCH SERVICES ] StudentTracker for Colleges & Universities Blessing-Rieman College of Nursing Northshore Technical College Piedmont College Colorado Technical University American Intercontinental University Florida Keys Community College Western University of Health Sciences Columbia Gorge Community College Edward Waters College Blue Mountain College Stella and Charles Guttman Community College Nunez Community College Texarkana College Williams College Baker College - Flint 006214 006756 001588 010148 021136 001485 024827 041519 001478 002398 042101 021661 003628 002229 004673 39 Ilisagvik College University of Arkansas at Pine Bluff Odessa College South Florida State College American Public University System Lebanon Valley College Malone University Thomas University Chatfield College Kenyon College Terra Community College Marion Technical College Northeast Ohio Medical University University of Pennsylvania Angelina College Bayamon Central University The College of Idaho California Western School of Law Lincoln Memorial University College of Western Idaho High Point University San Francisco Art Institute William Mitchell College of Law Wentworth Military Academy Fletcher Technical Community College South Plains College 034613 001086 003596 001522 038193 003288 003072 001555 010880 003065 008278 010736 024544 003378 006661 005022 001617 013103 003502 042118 002933 003948 002391 002522 005761 003611 AK AR TX FL WV PA OH GA OH OH OH OH OH PA TX PR ID CA TN ID NC CA MN MO LA TX 02/07/14 01/24/14 01/24/14 01/15/14 01/06/14 12/30/13 12/23/13 12/20/13 12/20/13 12/18/13 12/17/13 12/17/13 12/17/13 12/16/13 12/16/13 12/11/13 12/09/13 12/02/13 11/27/13 11/26/13 11/25/13 11/19/13 11/19/13 11/19/13 11/05/13 11/01/13 40 [ TRANSCRIPT SERVICES ] Electronic Transcript Exchange Western University of Health Sciences Avila University Arizona State University Quinnipiac University The Art Institute of Atlanta University of Saint Francis Kansas State University Virginia Military Institute Quincy College Simmons College Fontbonne University California Polytechnic State University College of the Albemarle University of California-San Diego Kean University Harris-Stowe State University Southwestern Oregon Community College Highland Community College Sitting Bull College Central Washington University Macomb Community College St Charles Community College Eastern Iowa Community College District University of St. Augustine for Health Sciences Lassen College Eureka College Loras College Nebraska Wesleyan University Anoka Technical College Drury University 024827 002449 001081 001402 009270 001832 001928 003753 002205 002208 002464 001143 002917 001317 002622 002466 003220 001921 021882 003771 008906 025306 004075 031713 001217 001678 001873 002555 007350 002461 CA MO AZ CT GA IN KS VA MA MA MO CA NC CA NJ MO OR KS ND WA MI MO IA FL CA IL IA NE MN MO 3/27/14 3/25/14 3/25/14 3/21/14 3/20/14 3/20/14 3/20/14 3/18/14 3/17/14 3/14/14 3/12/14 3/10/14 3/6/14 3/5/14 3/4/14 3/4/14 3/4/14 2/28/14 2/27/14 2/25/14 2/19/14 2/18/14 2/18/14 2/18/14 2/18/14 2/12/14 2/12/14 2/12/14 2/6/14 1/31/14 41 Hodges University Duquesne University Springfield College Cochise College Manhattan College Southwestern Adventist University Glenville State College Rockhurst University Randolph-Macon College Florida Memorial University Metropolitan State University Catawba Valley Community College College of Mount St. Vincent Union College Stevens-Henager Ogden Gannon University Brandeis University Martin Methodist College Cambridge College James Madison University Fordham University Fisher College Jackson College Caribbean University Wells College State Fair Community College University of Houston Wilmington University Dunwoody College of Technology Dominican College Southeast Missouri Hospital College of Nursing University of Central Missouri Mineral Area College Tennessee Technological University University of Bridgeport 030375 003258 002211 001072 002758 003619 003813 002499 003733 001486 010374 005318 002703 002889 003674 003266 002133 003504 021829 003721 002722 002150 002274 012525 002901 008080 003612 007948 004641 002713 030709 002454 002486 003523 001416 FL PA MA AZ NY TX WV MO VA FL MN NC NY NY UT PA MA TN MA VA NY MA MI PR NY MO TX DE MN NY MO MO MO TN CT 1/31/14 1/29/14 1/29/14 1/29/14 1/28/14 1/28/14 1/28/14 1/27/14 1/15/14 1/13/14 1/10/14 1/10/14 1/9/14 1/8/14 1/3/14 1/3/14 1/2/14 1/2/14 12/23/13 12/18/13 12/11/13 12/6/13 12/6/13 12/3/13 12/3/13 12/3/13 12/3/13 11/26/13 11/26/13 11/22/13 11/22/13 11/21/13 11/21/13 11/21/13 11/20/13 42 Hawkeye Community College Darton State College Florida Gulf Coast University American University of Puerto Rico Franklin W. Olin College of Engineering New College of Florida Oklahoma Christian University Defiance College New York University Minnesota West Community and Technical College Malone University Parkland College William Woods University Jefferson College Bayamon Central University Crowder College Point University 004595 001543 032553 011941 039463 039574 003165 003041 002785 005263 003072 007118 002525 002468 005022 002459 001547 IA GA FL PR MA FL OK OH NY MN OH IL MO MO PR MO GA 11/20/13 11/20/13 11/20/13 11/18/13 11/18/13 11/14/13 11/14/13 11/14/13 11/13/13 11/8/13 11/8/13 11/7/13 11/7/13 11/7/13 11/5/13 11/5/13 11/5/13 003981 003165 003156 001968 039463 002343 030830 002461 003707 002133 002643 002759 010402 NC OK OK KY MA MN MO MO VA MA NJ NY MN 03/28/14 03/24/14 03/12/14 03/11/14 03/04/14 03/03/14 02/21/14 02/18/14 02/04/14 01/27/14 01/15/14 01/15/14 01/09/14 Transcript Ordering University of North Carolina School of the Arts Oklahoma Christian University Redlands Community College Kentucky State University Franklin W. Olin College of Engineering College of St. Scholastica Ozarks Technical Community College Drury University Richard Bland College Brandeis University Union County College Manhattan School of Music Dakota County Technical College 43 Clemson University Albion College Webster University Seward County Community College Monroe College East Los Angeles College Johns Hopkins University - School of Medicine University of Mobile New York University Xavier University 003425 002235 002521 008228 004799 022260 002077 001029 002785 003144 SC MI MO KS NY CA MD AL NY OH 12/12/13 12/11/13 12/05/13 12/05/13 11/27/13 11/25/13 11/22/13 11/19/13 11/12/13 11/01/13 WI TX IN NY PA TX HI WV OK LA CA IL CO IL OH MN TX 3/31/14 3/31/14 3/28/14 3/28/14 3/28/14 3/28/14 3/28/14 3/27/14 3/26/14 3/26/14 3/25/14 3/24/14 3/21/14 3/21/14 3/21/14 3/20/14 3/19/14 [ VERIFICATION SERVICES ] DegreeVerify Northcentral Technical College Hill College Harrison College The Sage Colleges Mercyhurst University Paul Quinn College Hawaii Pacific University Wheeling Jesuit University Oklahoma Baptist University Northshore Technical College Thomas Aquinas College Blessing-Rieman College of Nursing Colorado Technical University American Intercontinental University Marion Technical College Northwestern Health Sciences University - Chiropractic Our Lady of the Lake University of San Antonio 005387 003573 021584 002810 003297 003602 007279 003831 003164 006756 023580 006214 010148 021136 010736 012328 003598 44 Culver Stockton College Saint Martin’s University Moraine Park Technical College North Shore Community College Lutheran School of Nursing Bethel College Western New England University Anderson University Shenandoah University Concordia University Florida Gateway College Monmouth University Northwest Indian College Florida Keys Community College Blue Mountain College Harris-Stowe State University Southwest Mississippi Community College Trinity College of Nursing & Health Sciences Saint Joseph’s College Columbia Gorge Community College Massasoit Community College University of St. Augustine for Health Sciences SUNY Cobleskill Trinity College Lake Superior State University College of Saint Mary Florida Memorial University University of Arkansas at Pine Bluff Culinary Institute of America Eckerd College Drury University Mitchell Technical Institute American Public University System Lassen College Malone University 002460 003794 009256 002173 006666 001905 002226 001785 003737 002541 001501 002616 021800 001485 002398 002466 002436 006225 001833 041519 002177 031713 002856 001414 002293 002540 001486 001086 007304 001487 002461 008284 038193 001217 003072 MO WA WI MA MO KS MA IN VA NE FL NJ WA FL MS MO MS IL IN OR MA FL NY CT MI NE FL AR NY FL MO SD WV CA OH 3/18/14 3/14/14 3/13/14 3/12/14 3/12/14 3/10/14 3/5/14 3/5/14 2/27/14 2/26/14 2/26/14 2/25/14 2/25/14 2/21/14 2/20/14 2/19/14 2/19/14 2/18/14 2/12/14 2/6/14 2/4/14 2/3/14 1/31/14 1/30/14 1/30/14 1/29/14 1/23/14 1/22/14 1/17/14 1/14/14 1/13/14 1/3/14 12/20/13 12/20/13 12/20/13 45 Allegheny College Regis University Aquinas College John Brown University Grand Valley State University Alpena Community College University of Bridgeport Mississippi Delta Community College Sowela Technical Community College Neosho County Community College Berkeley College Berkeley College College of Saint Elizabeth Odessa College California Western School of Law Tuskegee University Southern Wesleyan University Woodbury University Wayland Baptist University Dallas Theological Seminary Manor College John F. Kennedy University SUNY Hudson Valley Community College Holy Names University Corban University American University of the Caribbean University of Puerto Rico - Mayaguez High Point University The College of Idaho Good Samaritan College of Nursing 003230 001363 002239 001100 002268 002237 001416 002416 005467 001936 007394 007502 002600 003596 013103 001050 003422 001343 003663 003562 003294 004484 002868 001183 001339 022444 003944 002933 001617 006494 PA CO MI AR MI MI CT MS LA KS NY NJ NJ TX CA AL SC CA TX TX PA CA NY CA OR NC PR NC ID OH 12/19/13 12/17/13 12/16/13 12/13/13 12/13/13 12/12/13 12/9/13 12/9/13 12/9/13 12/5/13 11/26/13 11/26/13 11/26/13 11/26/13 11/26/13 11/26/13 11/26/13 11/25/13 11/22/13 11/21/13 11/20/13 11/20/13 11/18/13 11/18/13 11/15/13 11/8/13 11/5/13 11/5/13 11/1/13 11/1/13 46 EnrollmentVerify Cogswell Polytechnical College Cloud County Community College Wallace Community College - Selma Pinchot University Institute of World Politics Church Divinity School of the Pacific Bethel University Universidad Adventista De Las Antillas Boston Architectural College Brooks Institute Le Cordon Bleu College of Culinary Arts - Austin Blessing-Rieman College of Nursing Le Cordon Bleu College of Culinary Arts in Scottsdale Sanford-Brown College - Atlanta Academy of Chinese Culture & Health Sciences Manhattan Christian College Perry Technical Institute Le Cordon Bleu College of Culinary Arts in Los Angeles International Academy of Design & Technology Center for Advanced Studies on Puerto Rico and the Caribbean Sanford-Brown College - Jacksonville American Intercontinental University Harrington College of Design Sanford-Brown Institute - White Plains Sanford-Brown College - Dallas Minnesota School of Cosmetology Ferrum College International Academy of Design and Technology Sanford-Brown Institute - Melville Sanford-Brown College - Vienna Sanford-Brown College - Boston Brown College Calumet College of St Joseph Virginia Tech Carilion School of Medicine California Culinary Academy 001177 001909 005699 041612 041144 001165 003480 005019 003966 001123 025693 006214 026167 021160 032883 001931 009387 032103 030314 021660 026164 021136 020552 026149 026150 022381 003711 021603 011647 009420 007481 007351 001834 042186 022202 CA KS AL WA DC CA TN PR MA CA TX IL AZ GA CA KS WA CA FL PR FL IL IL NY TX MN VA IL NY VA MA MN IN VA CA 3/31/14 3/28/14 3/28/14 3/27/14 3/27/14 3/25/14 3/21/14 3/18/14 3/6/14 3/5/14 3/5/14 3/5/14 2/28/14 2/28/14 2/28/14 2/27/14 2/27/14 2/26/14 2/26/14 2/25/14 2/24/14 2/24/14 2/24/14 2/24/14 2/24/14 2/20/14 2/18/14 2/14/14 2/14/14 2/14/14 2/12/14 2/12/14 2/12/14 2/11/14 2/10/14 47 Le Cordon Bleu College of Culinary Arts in Portland Sanford-Brown College - Pittsburgh Wentworth Military Academy Antelope Valley College University of St. Augustine for Health Sciences Milligan College Mary Baldwin College Stella and Charles Guttman Community College Sanford-Brown College - Farmington Le Cordon Bleu College of Culinary Arts in Chicago Sanford-Brown College - Fenton Briarcliffe College - Bethpage Minneapolis College of Art and Design Missouri College Colorado Technical University Erikson Institute Florida Gateway College Bacone College Southwestern Christian University Edward Waters College Northwest Indian College Northwest Louisiana Technical College Carlos Albizu University North Shore Community College Berkeley City College Merritt College College of Alameda Laney College Grand Valley State University Allegheny College South Central Louisiana Technical College Massachusetts School of Professional Psychology Florida Keys Community College Martin Methodist College McNally Smith College of Music Graduate Theological Union Marymount California University Columbia Gorge Community College 030226 022023 002522 001113 031713 003511 003723 042101 012877 023522 022052 020757 002365 009795 010148 035103 001501 003147 003180 001478 021800 009975 010724 002173 022427 001267 006720 001266 002268 003230 005526 021636 001485 003504 030012 001207 010474 041519 OR PA MO CA FL TN VA NY CT IL MO NY MN MO CO IL FL OK OK FL WA LA PR MA CA CA CA CA MI PA LA MA FL TN MN CA CA OR 2/10/14 2/10/14 2/6/14 1/30/14 1/28/14 1/24/14 1/24/14 1/23/14 1/17/14 1/17/14 1/17/14 1/17/14 1/17/14 1/16/14 1/10/14 12/20/13 12/20/13 12/19/13 12/19/13 12/18/13 12/18/13 12/18/13 12/17/13 12/16/13 12/16/13 12/16/13 12/16/13 12/16/13 12/13/13 12/6/13 12/6/13 11/25/13 11/25/13 11/20/13 11/15/13 11/15/13 11/14/13 11/14/13 48 Lees-McRae College Massasoit Community College Burlington County College 002939 002177 007730 NC MA NJ 11/12/13 11/8/13 11/8/13 031713 002540 003302 002461 003357 003465 039463 001092 001854 002698 011167 009058 003992 001466 001759 001949 003084 002643 003350 002278 003287 004799 012315 022260 001522 001020 009089 001467 FL NE PA MO PA SD MA AR IA NY VT MN SC FL IL KS OH NJ PA MI PA NY WA CA FL AL MO FL 03/20/14 03/19/14 03/18/14 03/11/14 03/07/14 03/05/14 03/04/14 02/24/14 02/21/14 02/21/14 02/19/14 02/12/14 01/30/14 01/29/14 01/24/14 01/24/14 01/15/14 01/15/14 01/09/14 12/20/13 12/03/13 11/27/13 11/25/13 11/25/13 11/22/13 11/21/13 11/13/13 11/04/13 Student Self-Service University of St. Augustine for Health Sciences College of Saint Mary Mount Aloysius College Drury University Point Park University Mount Marty College Franklin W. Olin College of Engineering University of Central Arkansas Coe College CUNY College of Staten Island Community College of Vermont Bethel University Piedmont Technical College Barry University Southern Illinois University Edwardsville Washburn University Muskingum University Union County College University of the Arts Lansing Community College La Salle University Monroe College Cornish College of the Arts East Los Angeles College South Florida State College Jacksonville State University Hannibal-Lagrange University Bethune-Cookman University 49 ACROSS THE CLEARINGHOUSE AT YOUR SERVICE: How You Can Contact The Clearinghouse At the Clearinghouse, our participating colleges and universities are supported by regional or managing directors and by client management representatives. Your regional or managing director can provide you with guidance on how you can fully utilize the Clearinghouse to improve efficiency, reduce costs and workload, and enhance the quality of service you provide to your students and alumni. Your client management representative is available to provide immediate assistance with a question or problem and to coordinate training. n WA MT ME ND OR VT MN ID SD MI PA IL UT KS Alaska, Arizona, Colorado, Guam, Hawaii, Idaho, Kansas, Montana, Nevada, New Mexico, Northern Mariana Islands, Oklahoma, Utah, Washington, and Wyoming Arkansas, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, North Dakota, South Dakota, and Wisconsin OK NM TX Nancy Penna Regional Director 703.742.3270 taylor@studentclearinghouse.org sullivan@studentclearinghouse.org penna@studentclearinghouse.org Laura Reichenbach Client Management Representative Gloria Jarrett Client Management Representative Sandra Burgess Client Management Representative reichenbach@studentclearinghouse.org gloria@studentclearinghouse.org burgess@studentclearinghouse.org KY California and Oregon Florida, Georgia, and Texas Phil Spitz Regional Director 703.742.4851 Joe Roof Regional Director 386.740.0146 Sue Ledwell Regional Director 703.742.3256 spitz@studentclearinghouse.org roof@studentclearinghouse.org ledwell@studentclearinghouse.org Gloria Jarrett Client Management Representative Cynthia Diep Client Management Representative Cynthia Diep Client Management Representative gloria@studentclearinghouse.org cynthia@studentclearinghouse.org cynthia@studentclearinghouse.org NJ DE DC PR NC TN AR SC AL GA LA HI MP (Saipan) Puerto Rico Alina Gomez 305.458.9211 gomez@studentclearinghouse.org Melissa Kelley Client Management Specialist kelley@studentclearinghouse.org Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, and Virgin Islands VA FL (Saipan) Dannette Sullivan Regional Director 206.324.3228 MD AK MP GU Paul Taylor Regional Director 512.551.9347 IN MO MS Alabama, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Virginia, Washington, D.C., and West Virginia OH WV CO AZ RI IA NE NV CA NH MA CT NY WI WY For-Profit Postsecondary Institutions Robert Haushalter Managing Director 703.742.4800 haushalter@studentclearinghouse.org Sandra Burgess Client Management Representative burgess@studentclearinghouse.org VI 50 AT YOUR SERVICE: How You Can Contact The Clearinghouse [ OTHER CLEARINGHOUSE SUPPORT ] Audit Resource Center Education Finance Industry Partners For assistance with an audit, contact AuditResource@studentclearinghouse.org or visit www.studentclearinghouse.org/audit. Clearinghouse Education Finance Industry Partners who have questions or need assistance should contact service@studentclearinghouse.org. Customer Service Customer service for institutions, their students and alumni, and others is available at service@studentclearinghouse.org. Hours: Monday-Thursday, 9 am-7 pm, and Friday 9 am-5 pm, ET. StudentTracker Support For questions or assistance with your StudentTracker service, including StudentTracker for High Schools, contact studenttracker@studentclearinghouse.org. Use our online Contact Form