Guide to Examinations for CFP® Certification FPSC Level 1® Examination in Financial Planning CFP Examination Effective December 7, 2015 ©2014 FINANCIAL PLANNING STANDARDS COUNCIL Dear Candidate, Congratulations on your progress along the path to CFP® certification. As a candidate for the FPSC Level 1® Examination in Financial Planning or the CFP examination, you are taking your career to the next level. This Guide to Examinations for CFP Certification is designed to serve as a reference as you prepare to write the FPSC Level 1 examination or the CFP examination. The policies included in this guide have been developed to provide fair and consistent treatment of all candidates. They are required reading for all candidates. The information included in this guide is applicable for the June 3, 2016 sitting of the examinations. If you have any questions regarding the FPSC Level 1 examination or the CFP examination, or your responsibilities or rights as a candidate, please contact us at exam1@fpsc.ca (for the FPSC Level 1 examination), exam2@fpsc.ca (for the CFP examination), 416.593.8587 or 1.800.305.9886. We will be pleased to assist you. We wish you success in your upcoming examination and as you continue the path to CFP certification. Sincerely, Financial Planning Standards Council The policies and procedures listed herein apply to the FPSC Level 1 examination and the CFP examination taking place on June 3, 2016. FPSC reserves the right to amend the policies outlined in this guide at any time. Please check the FPSC website for any addenda to this guide. By writing the FPSC Level 1 examination or the CFP examination, candidates will be deemed to have accepted these policies and procedures. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | i Important Dates FPSC Level 1 Examination and CFP Examination Exam Date: June 3, 2016 Date Event March 30 Exam Preparation Webinars April 4 Early bird registration closes April 4 Last day to request an alternate examination location or special needs accommodation May 3 Registration closes May 3 Last day to provide eligibility document confirming completion of educational requirement May 3 Last day to request a refund, postponement or change examination location Friday, June 3 FPSC Level 1 examination and CFP examination take place at locations across Canada June 17 Last day to report any change of address prior to release of results July 14 Release of results for the FPSC Level 1 examination July 21 Release of results for the CFP examination ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | ii Table of Contents Important Dates ii Examination Requirements and Background Information Education, Examination, Experience and Ethics Requirements Examination Development Before an Examination 1 1 2 2 Information on Examinations Examination Structure Preparing for the Examinations Examination Day Examination Misconduct After the Examination 6 6 6 7 9 11 Appendix A – List of Examination Sites 14 Appendix B – Calculator Policy for Examinations 15 Appendix C – Equations for Rate of Return Calculations and Time Value of Money Calculations 17 ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | iii Examination Requirements and Background Information Education, Examination, Experience and Ethics Requirements Education To qualify for the FPSC Level 1 examination, you must demonstrate successful completion of an FPSCapproved Core Curriculum education program or provide information documenting your eligibility for an exemption under the Routes to CFP Certification. To qualify for the CFP examination, you must have passed the FPSC Level 1 examination and must demonstrate successful completion of an FPSC-approved Capstone Course or provide information documenting your eligibility for an exemption under the Routes to CFP Certification. These requirements are detailed in the Policies and Guidelines for Obtaining and Maintaining CFP Certification and FPSC Level 1 Certification in Financial Planning. Examination In order to earn CFP certification, you must successfully complete the FPSC Level 1 examination and the CFP examination. You are eligible to apply for FPSC Level 1 certification after successfully completing an FPSC-approved Core Curriculum education program and the FPSC Level 1 examination. If you do not pass the FPSC Level 1 examination within four years of successfully completing an FPSCapproved Core Curriculum education program, you must successfully repeat an FPSC-approved Core Curriculum program. If you do not pass the CFP examination within four years of completing an FPSC-approved Capstone Course, you must successfully repeat an FPSC-approved Capstone Course. For a detailed description of the requirements of the FPSC Level 1 examination or the CFP examination, please see the Policies and Guidelines for Obtaining and Maintaining CFP Certification and FPSC Level 1 Certification in Financial Planning. Experience Before applying for CFP certification, you must have completed three years of qualifying financial planning work experience. This work experience must be completed within the eight years prior to obtaining CFP certification and a maximum of four years following the successful completion of the CFP examination For more information, please reference FPSC’s Work Experience web page as well as the Policies and Guidelines for Obtaining and Maintaining CFP Certification and FPSC Level 1 Certification in Financial Planning. Ethics Before becoming certified as a CFP professional or FPSC Level 1 certificant in financial planning, you must disclose any past or pending charges or litigation against you. You must also agree in writing to adhere to the Standards of Professional Responsibility for CFP Professionals and FPSC Level 1 Certificants in Financial Planning and to recognize the right of FPSC to enforce those standards. Additionally, as a CFP professional or FPSC Level 1 certificant you must, on an annual basis, attest to your compliance with the Standards of Professional Responsibility and meet all Continuing Education requirements. Further, by writing the FPSC Level 1 examination or CFP examination, you will be bound by the Disciplinary Procedures for Examination Candidate Misconduct. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 1 Important note: Throughout the FPSC certification process, all candidates are expected to conduct themselves in an ethical manner. Candidates must refrain from any activities that may compromise the ability of a fellow candidate to complete any part of the FPSC certification process independently. Further, candidates must not participate in the copy, sale or purchase of any materials prepared by themselves or another candidate for use in an examination conducted as part of a FPSC-approved Core Curriculum education program or an FPSCapproved Capstone Course, including a comprehensive financial plan and/or case materials based on any of the financial planning case studies developed by FPSC as part of an FPSC-approved Capstone Course. Examination Development The two examinations leading to CFP certification – the FPSC Level 1 examination and the CFP examination – are competency-based assessments, developed in accordance with industry best practices for testing that ensure relevance to the practice of financial planning. Both examinations are based on the CFP Professional Competency Profile, which should be an important tool as you prepare to write either examination. Each question on the FPSC Level 1 examination or the CFP examination assesses competence by requiring demonstration of the job-related skills, knowledge, attitudes and judgment required for competent performance. As such, the Competency Profile provides a complete overview of examination content. In demonstrating competence in the field of financial planning through this assessment, candidates must apply relevant technical knowledge and professional skills. The Competency Profile is also used by educators in designing curricula and by FPSC in evaluating education programs for approval. The FPSC Level 1 Examination Blueprint and the CFP Examination Blueprint set out the weightings assigned to the examination criteria. Note that although all competencies are subject to testing on both of the FPSC Level 1 examination and the CFP examination, the Competency Profile is weighted differently on each exam. Examination content is developed by CFP professionals who are actively engaged in the practice of personal financial planning and who receive comprehensive training in content development. The questions for both examinations are also subject to rigorous review by internal and external content experts and FPSC’s Panel of Examiners. Successful completion of each examination indicates that a candidate has demonstrated the appropriate level of competency to move forward in the pursuit of CFP certification. Before an Examination Qualifying for the Examination To qualify to write the FPSC Level 1 examination, you must have successfully completed an FPSC-approved Core Curriculum program within the past four years. In order to write the CFP examination, you must have successfully completed an FPSC-approved Capstone course within the past four years. More information is in the Policies and Guidelines for Obtaining and Maintaining CFP Certification and FPSC Level 1 Certification in Financial Planning. If you hold relevant financial planning qualifications or other relevant professional qualifications, you may qualify for exemption from certain educational or examination requirements. Please refer to Routes to CFP Certification for more information. Registering for the Examination Register for either examination by logging in to your FPSC Portal. An early bird registration rate is available up until two months prior to the examination date. Registration is available until one month prior to the examination date. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 2 After registration, you will receive an email confirmation including your preferred language and examination centre city. Please contact FPSC with any requested changes to this information, no later than one month before the examination (see ‘Important Dates’). You may register for the FPSC Level 1 examination before completing the Core-Curriculum program, as long as you have provided FPSC with an official transcript demonstrating successful completion of the program by the close of examination registration. Submitting Educational Transcripts For both the FPSC Level 1 examination and the CFP examination, you will need an official transcript indicating your successful completion of educational requirements. This may be uploaded to your FPSC Portal after you have registered for the exam, up to one month prior to the examination date. Registering for an Examination Before Completing Education Requirements You may register for an examination prior to completing all of the educational requirements, but you must upload a transcript of completion to your FPSC Portal by the close of exam registration (approximately one month prior to the exam – see ‘Important Dates’). If you have not submitted proof of eligibility by the deadline, you will be automatically de-registered and given a partial refund of $200. You may then re-register when you are able to provide an eligibility document. Alternatively, you may postpone your registration to the next scheduled sitting of the examination by completing the Postponement/Withdrawal form. Requests for postponement must be accompanied by a fee of $100 and must be received by the last day of examination registration (see ‘Important Dates’). You are responsible for providing your own documentation. If you cannot confirm with your Education Provider that their official transcript will be available by the deadline date, please contact FPSC prior to the registration deadline to determine whether alternate arrangements can be made. If you live outside Canada, you may pursue CFP certification offered by FPSC. You must reside in a country that is not an affiliate of Financial Planning Standards Board (FPSB), the international licensor of the CFP certification marks. Alternatively, you must be a current CFP professional in good standing from an affiliate country. Visit Financial Planning Standards Board (FPSB) for a list of member affiliates and information about the Certification Across Borders requirements for the CFP marks. Examination Location You will be asked to select your first and second choice examination centres on the examination application. FPSC will strive to accommodate your first selection of examination centre, but in the event that seats are no longer available due to capacity limitations, your second choice will be assigned. In the rare event that your first and second choice locations are full, an alternate exam location will be proposed to you. For a list of cities where the examination will take place, please refer to Appendix A. The deadline to request a change to your examination location is by the registration deadline – approximately one month before the exam (see ‘Important Dates’). Alternative Examination Locations If the cities listed in Appendix A are not convenient for you, you may request an alternate examination location. Please indicate this request on the exam application form or contact FPSC Stakeholder Support no later than two months prior to the examination date to request an alternate location. Please note that you will be subject to additional fees beyond the exam fee to cover extraneous costs associated with the alternate location. While we will attempt to accommodate alternate location requests, we cannot guarantee that such arrangements can be made in all circumstances. If FPSC cannot accommodate your request, your fees will be refunded. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 3 Language Preference The FPSC Level 1 examination and the CFP examination are available in English and can be made available in French upon request. Please ensure that you have indicated your language preference on your application and email exam1@fpsc.ca (for the FPSC Level 1 examination) or exam2@fpsc.ca (for the CFP examination) with your request to write the examination in French, no later than two months prior to the examination day. Withdrawal/Postponement If you decide not to write an examination after registering and wish to withdraw your application, you may receive a $200 refund, in accordance with the Withdrawal Policy. Candidates must complete the Withdrawal/Postponement of FPSC Level 1 Examination in Financial Planning or Withdrawal/Postponement of CFP Examination form available on our website, and submit it to FPSC by the registration deadline. You may postpone an examination only once per registration and only to the next scheduled sitting of the examination. The postponement fee is $100. Special Needs If you have a disability or other unique needs that may affect your ability to write an examination under standard conditions, FPSC will make every effort to accommodate you while at the same time maintaining the integrity of the examination. Please contact FPSC Stakeholder Support no later than two months prior to the examination date (see Important Dates) to request special accommodation. Food, drinks (other than water), medications or special seating arrangements required during the examination are considered special needs. Permission to have these items in the candidate writing area must first be granted by FPSC under this policy. To be considered for special accommodation, please send your request in writing and include all of the following information: Nature of your disability or unique need; Recent (within five years) supporting medical documentation regarding the disability or special need; If requested by FPSC, your authorization for FPSC to deal directly with the appropriate physician or health care provider regarding your disability or special need; Specific accommodation requested; and Details of any accommodations previously received. If you require adapted access to a testing location, please contact FPSC so we can ensure the facility has all the proper measures in place to facilitate access. We cannot guarantee that accommodations will be granted for requests received less than two months prior to the examination date. Admission Tickets and Valid Identification An Admission Ticket will be available through your FPSC Portal approximately one week before the examination date. You will receive an email directing you to download the Admission Ticket when it is available. The address of your examination location will be printed on the Admission Ticket. Do not write on your Admission Ticket. You must print and bring the Admission Ticket to the exam centre, together with proper photo identification – a document issued by a third party and containing both the candidate’s photograph and signature. The following are acceptable pieces of photo identification: Valid passport; Canadian citizenship card; Valid driver’s license; ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 4 Provincial health card; or Age of majority card. Your name as it appears on the examination application, eligibility documentation and subsequent examination admission letter must match the name on the photo identification provided at the examination centre or you may be denied access to write the examination. Name and Address Changes In the event of a name change, you must supply supporting documentation to FPSC confirming the legal name change prior to the examination day (see ‘Important Dates’). It is your responsibility to notify FPSC of any changes to your contact information, including address, telephone numbers and email addresses. Failure to notify FPSC may delay or prevent the release of information regarding the examination or results. Failure to Appear If you fail to appear for the FPSC Level 1 examination or the CFP examination, you will forfeit the entire examination fee. Waivers of forfeiture will be considered in the case of medical emergencies or for bereavement. Requests must be made in writing using the Failure to Attend FPSC Level 1 Examination in Financial Planning or Failure to Attend CFP Examination forms and must be supported by applicable documentation explained therein. In the case of medical issues, candidates may be subjected to a postponement fee. Requests must be received within one week following the examination and will be considered on a case-by-case basis. There are absolutely no refunds once a candidate has attempted the examination. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 5 Information on Examinations Examination Structure The FPSC Level 1 examination and the CFP examination are offered twice a year in English and French (on request). The exams are administered electronically at computer-based testing centres across Canada. Note that although the examinations will be administered on a computer, you will be provided with a paper version of the case study scenarios. FPSC Level 1 Examination The FPSC Level 1 examination is a competency-based examination of up to four hours in duration. The examination consists of approximately 95 multiple-choice questions. The questions are a combination of standalone multiple-choice questions and two case studies with related multiple-choice questions. Each question focuses on specific elements of the CFP Professional Competency Profile and may also require integration across several financial planning areas. The FPSC Level 1 Examination Blueprint outlines how the various components of the Competency Profile will be weighted on the examination. CFP Examination The CFP examination is a competency-based examination of up to six hours in duration. Approximately three quarters of the examination will consist of constructed-response questions and one quarter of multiple-choice questions. Constructed response questions will range from short-answer type questions to longer, extendedresponse type questions. The CFP Examination Blueprint outlines the allocation of exam questions by question format. When completing constructed response questions that require a specified number of responses (e.g., list three, provide four), you are required to provide up to the indicated amount. If more than the required number of responses is given, only the first answers corresponding with the required amount will be scored, with the remainder not considered. For example, if the question requires you to list three issues with a given situation and you list five, only the first three will be considered for scoring of the exam. For the multiple-choice items, you must select the most appropriate or best answer from the options provided for the scenario presented in the question. There is only one correct answer for each multiple-choice question. Marks are not deducted for incorrect responses. Preparing for the Examinations There are a variety of FPSC tools available to help ensure your readiness to write the examinations. Crossreference the CFP Professional Competency Profile, which is the foundation for the examination, with your education or study materials to identify gaps and/or weaknesses in your knowledge and in your ability to demonstrate competence by effectively applying that knowledge. Then research and study to fill in those gaps. Practice Exams Practice Exams are available for both examinations and are valuable study tools. Based on the Examination Blueprint, the Practice Exams closely resemble the actual exam in terms of number of questions, exam structure, questions types and degree of difficulty. Following your completion of the Practice Exam, a diagnostic report will be generated to help you identify areas that require additional preparation. The diagnostic report, which details the question content and rationale for correct and incorrect answers, is available for unlimited viewing until exam day. The FPSC Level 1 Practice Exam is available for $100 if purchased when you register for the FPSC Level 1 examination, or $125 if purchased following registration. Learn more. The CFP Examination Practice Exam is available for $150 if purchased when you register for the CFP examination, or $175 if purchased following registration. Learn more. Refunds will not be provided once the Practice Exam has been purchased. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 6 Sample Examination Questions You have access to sample examination questions on your FPSC Portal. Resources include sample case studies and examples of retired examination questions. CFP Professional Competency Profile Graphic Overview An overview of the financial planning functions, elements of competency and professional skills that make up the CFP Professional Competency Profile. Study it here. Examination Blueprints The Examination Blueprints outline how the various components of the CFP Professional Competency Profile will be weighted on the exam. Use the FPSC Level 1 Examination Blueprint or CFP Examination Blueprint as a guide to focus your studies when preparing for the examination. Examination Preparation Webinars These exclusive webinars for FPSC Level 1 examination and CFP examination candidates, facilitated by FPSC’s Examinations Department, help you learn how to use the CFP Professional Competency Profile in your studying and gain insight into the exam process. Familiarizing Yourself with the Examination Software A tutorial is available to help you become more familiar with the examination software that will be used on examination day. Access the software tutorial. Examination Day FPSC Level 1 Examination The writing of the FPSC Level 1 examination will begin at 9:00 a.m. You must report to the examination centre by 8:15 a.m. and be registered and seated to hear instructions by 8:45 a.m. Seating is pre-assigned. If you are not seated by 8:45 a.m., you will not be admitted to the examination room until after instructions have been read and will therefore lose part of the allotted time for the examination. You must record answers to all questions directly into the computer software by clicking on the selected response. You must select the one most appropriate or best answer for each question, from the options provided. There is only one correct answer for each question. Marks are not deducted for incorrect responses. Each question is worth one point toward the total examination mark. Although the examination will be administered on a computer, you will be provided with a paper version of the case study scenarios. CFP Examination The writing of the morning session of CFP examination will begin at 9:00 a.m. and the afternoon session will begin at 1:30 p.m. You must report to the examination centre at 8:15 a.m. for the morning session and be registered and seated for instructions by 8:45 a.m. You must be re-seated at 1:25 p.m. for the afternoon session. Seating is pre-assigned. If you are not seated by 8:45 a.m. for the morning session or 1:25 p.m. for the afternoon session, you will not be admitted to the examination room until after instructions have been read and will therefore lose part of the allotted time for the examination. The lunch period is between 12:00 noon and 1:00 p.m. Candidates will be responsible for locating and purchasing food. Multiple-Choice Questions You must record answers to all questions directly into the computer software, selecting the correct answer by clicking on the selected response for multiple-choice questions. There is only one correct or best answer for each question and the computer will only allow you to select one option. No marks will be deducted from your pass-fail determining score for incorrect responses. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 7 Constructed-Response Questions The constructed-response questions include, for all items: the item stem (description of a situation) candidate directives (the actual questions posed to you) response templates (placeholders for your responses) Most constructed-response questions will be in the form of case sets, consisting of a description of a situation (a ‘stem’, ranging from approximately one-third of a page to one full page or more) followed by one to three questions about that situation. You will be provided with a paper version of the case study scenarios. All questions in a case set will require you to use information in the situation or stem to answer the question. Some constructed-response items might require that you provide your answers in the form of a letter to a client. You will type your answers to the constructed-response questions directly into the empty placeholder (response template) provided. No marks will be deducted from your pass-fail determining score for incorrect responses; however, you can lose marks on ethics scores as described below in the CFP Examination section – ‘Professional Skill 1 – Ethical Judgment’. During the constructed-response portion of the exam, you will be required to show your calculations as you work towards solutions to problems. Calculations associated with the time value of money must be performed using an approved financial calculator (see Appendix B). You will be required to show all keystrokes used for the time value of money calculation, including inputs and solution. For example, text required for a present value calculation might be: “Mode = begin, I = 5, N = 20, PMT = 10,000, FV = 0, solve for PV = 130,853”. You are not required to, and should not show the calculations underlying the time value of money calculations. For non-time value of money calculations, you must show all steps leading to your final answers. Professional Skill 1 – Professional Responsibility As per the CFP Examination Blueprint, Professional Skill 1 – Professional Responsibility will be integrated into at least six percent of the CFP examination questions. Specifically, at least six percent of the CFP examination score points will include situations with embedded ethical dilemmas. During scoring of the examination, scorers will note any potential breaches of ethics suggested in candidate responses, and candidates will receive a breach score for ethics which will not be part of the score used to determine pass/fail status. However, candidates who exhibit more breaches than the threshold set will have their papers assessed by a sub-committee of the Scoring Committee. This Committee will determine whether or not the denial of a pass on the exam is warranted by the potential breaches in ethics exhibited by the candidate in their responses, or if another remediation is necessary. Examination Day Regulations All candidates must bring the following to be allowed to take the examination: Admission Ticket (without writing on it). Photo identification (See ‘Admission Tickets and Valid Identification’). Candidates will not be permitted to write the examination without presenting appropriate photo identification. Noiseless, non-programmable financial calculator. Candidates will be permitted to use only one of the FPSC-approved calculators for the examination. A listing of the approved calculator models can be found in Appendix B. Calculators will not be supplied at the examination centre. Please note that only the following items may be kept on the candidate’s desk during the examination: Admission Ticket Valid photo identification Approved calculator Pencils and eraser ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 8 Clear bottle of water Scrap paper Ear plugs Any other materials must be placed in a separate area of the writing room designated by the examination invigilator. Food, medications, or beverages other than water required during the examination are considered special needs. Permission for these items must be granted by FPSC under the ‘Candidates with Special Needs’ policy prior to the examination. The following items are not permitted at the candidate writing area on examination day: Baggage of any kind: backpacks, handbags, briefcases, luggage or shopping bags; Study materials such as textbooks or notes; Cellular telephones, pagers, headsets, computers, electronic organizers or personal data assistants, or any other remote communication or photographic device; Outdoor coats, jackets or non-religious headwear; and Food or drinks (other than a water bottle) unless authorized prior to the examination date. The materials listed above must be placed in an area of the examination room designated by the examination invigilator and will not be permitted in the candidates' writing area. Please ensure all electronic devices are turned off during the examination session. Neither FPSC nor the invigilator is responsible for any personal items lost, stolen or damaged; therefore, we advise candidates not to bring unnecessary items (i.e. bags or mobile devices) to the examination centre. Candidates are not allowed to bring scrap paper, including ‘post-it’ type paper. Scrap paper will be provided at the testing facility. You will be provided with a list of commonly used formulae for use during the examination. These formulae can be accessed through the resources icon within the examination software. See Appendix C for a copy of the formulae provided on examination day. Examination sites may experience delays due to technical issues, weather, internet issues or any other issues that are beyond our control. Rest assured that FPSC will take all possible steps to minimize the impact and inconvenience to candidates. Note that certain examination centres will host the FPSC Level 1 examination and the CFP examination in the same room. Examination Misconduct Before, during and after each examination session, all examinees are expected to conduct themselves in an ethical manner and refrain from any activities that may hamper the ability of their fellow examinees to independently complete the FPSC Level 1 examination and the CFP examination. By registering for the FPSC Level 1 examination or the CFP examination and signing and submitting the registration application, you are deemed to have accepted the policies and procedures outlined below and elsewhere in this guide. On Examination Day Extra time will not be allotted to candidates who arrive after the reading of the examination instructions has begun. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 9 Candidates shall remove all non-essential materials from their desktop at the start of the examination. Candidates must use an FPSC-approved non-programmable calculator only (see Appendix B). Communication between examinees is not permitted. You may ask a question of the invigilator by raising your hand. Absolutely no examination materials may be removed from the examination room, including exam booklet, notes or calculations. All materials must be returned to the invigilator. Candidates shall not attempt to obtain or create a copy of any part of the examination or their responses. No one may leave the examination room during the examination without the invigilator’s consent. If you feel ill or have to use the restroom, notify the invigilator, who will accompany you to the appropriate facility. You will not be granted additional time for time out of the room. If you leave the room for any other reason, cover your computer screen so that it is not visible to others. Candidates shall not copy or aid or abet in copying or any other form of cheating. Candidates must not make their scrap paper or answers available to other candidates. Candidates who complete their examination early may leave quietly after ensuring that they have signed the attendance list and returned all examination material to the invigilator. Candidates will not be permitted to leave during the final 15 minutes. After the Examination Candidates shall not reveal, discuss or otherwise disclose any examination materials or related information in any form, including the examination questions or recorded answers. Candidates shall immediately advise FPSC of any breach of security measures of which the candidate becomes aware. Candidates are expected to participate in any investigations into examination misconduct at the request of FPSC. Failure to abide by the policies in this guide, or those read aloud by the examination invigilator, may constitute examination misconduct. Other instances of misconduct may include, but are not limited to: Creating a disturbance; Giving or receiving assistance on content; Continuing to make or change responses after being instructed to stop; Removing examination materials from the examination room; and Writing on the Admission Ticket at any time. FPSC fully investigates all incidents of examination misconduct. If a candidate is found to have participated in examination misconduct, the results of that candidate’s examination will not be released. The candidate will be barred from taking the FPSC Level 1 examination or the CFP examination, or be subject to other enforcement action, for a period to be decided by the FPSC Standards and Enforcement Department. A second infraction by the same candidate will automatically result in a lifetime ban from writing the examination. FPSC relies on many sources to identify suspected examination misconduct. During the marking of the FPSC Level 1 examination and CFP examination, FPSC utilizes statistical analysis of the examination results to determine the likelihood of any candidate writing the FPSC Level 1 examination or CFP examination having copied another candidate’s answers. Identified cases are vigorously investigated and prosecuted through the FPSC Standards and Enforcement Department under the Disciplinary Procedures for Examination Candidate Misconduct, with the most common results being a suspension from re-attempting the examination for a fixed number of examination sessions or permanent barring. FPSC reserves the right to publish the outcome of examination misconduct or irregularity decisions. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 10 After the Examination Comments on Examination Questions The FPSC Level 1 examination and the CFP examination are non-disclosed examinations. Examination material is not available for review. Although FPSC will not discuss specific questions on any of the examinations, candidates may address comments about the exam to FPSC’s Panel of Examiners at exam1@fpsc.ca for the FPSC Level 1 examination or exam2@fpsc.ca for the CFP examination. You will also have the opportunity to provide content feedback about the examination through an email survey distributed on examination day. The Panels of Examiners will review all comments received within one week of the date of the examination. Although all comments will be acknowledged and are appreciated, you will not receive an individual response to your specific examination questions. Feedback has no bearing on the scoring of the exams and the names of candidates who submit comments will not be disclosed to the Panels of Examiners during their review. Since comments must be received in a timely manner to be considered in the marking process, FPSC cannot consider comments received more than one week after the examination date or after the examination results are released. Scoring the Examination Multiple-choice questions on the FPSC Level 1 examination and the CFP examination are scored by computer. For constructed-response questions on the CFP examination, a Scoring Committee consisting of CFP professionals will read all candidate responses and assign scores based on a predefined scoring key. Each constructed-response question will be scored by two scorers. Where significant differences exist between the judgments of the scorers for a particular question, a third deliberating scorer will make the final decision. In addition, all candidates whose scores fall close to the pass mark are independently re-scored to confirm final score and pass/fail status. Pass Mark The FPSC Level 1 examination and the CFP examination are Pass or Fail examinations and are designed to be accurate in making that determination only. The purpose of these examinations is to identify those who meet the standard necessary for moving forward on the path to CFP certification (passing) and those who do not (failing). The method used to set the passing standard for the FPSC Level 1 examination and the CFP examination is in accordance with well-established pass-score procedures. Like other professional certification examinations, the establishment of a pass mark is based on a “criterion-referenced” rather than a “norm-referenced” methodology. Norm-referenced methodology, with which many people are familiar, uses a bell curve to establish the final score needed to pass the examination. The determination of whether or not an individual will pass or fail a normreferenced examination depends on his or her relative standing in comparison to other examinees. FPSC examinations are not marked using this methodology. Criterion-referenced methodology, on the other hand, does not rely on a bell curve. Performance is scored against an established passing standard rather than ranked in comparison to others taking an examination. The passing standard for the FPSC examinations is determined by a committee comprised of CFP professionals from across Canada, using generally accepted psychometric principles and methods for standard setting. Although all questions on the FPSC Level 1 examination and the CFP examination are developed from the CFP Professional Competency Profile and every effort is made to ensure a consistent difficulty level of the examination from administration to administration, the overall difficulty may vary slightly from examination to examination. To address any differences and to ensure that all candidates are treated fairly on each examination, the pass mark for each specific examination is statistically adjusted to compensate for any fluctuations in the level of difficulty. This adjustment ensures that candidate scores are comparable regardless of when they take ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 11 the examination and that candidates will not be advantaged or disadvantaged if the examination they take is slightly easier or more difficult than prior examinations. Examination Results A candidate’s result on the FPSC Level 1 examination or CFP examination is based on the number of questions answered correctly. There is no penalty (i.e. negative scoring) for incorrect answers, with the exception of the Ethical Judgment score for the CFP examination described in the ‘Examination Day’ section. Note that FPSC follows a rigorous process to produce the exam results. Results are verified and analyzed to ensure accuracy and reliability. Candidate comments and feedback are also considered throughout this process. FPSC’s Panel of Examiners conducts a thorough review of the exam results and questions to help determine a fair pass mark. FPSC treats candidates’ results as strictly confidential. You will receive an email once your examination results are available through your FPSC Portal where the result letter will be available for viewing (see ‘Important Dates’). Examination results are released only to the candidate. To ensure the protection of privacy and to maintain confidentiality of examination results, FPSC does not release results over the telephone, by fax or email. To ensure prompt receipt of mailed results, please advise FPSC of any address changes within two weeks following the exam (see ‘Important Dates’). You may request a duplicate of your examination results by contacting FPSC two weeks after results have been mailed. As part of the registration process, you will have already applied for FPSC Level 1 certification during registration for the FPSC Level 1 examination. If you are successful in the FPSC Level 1 examination, you will receive a letter confirming your successful result and the granting of the FPSC Level 1 certification. You will also receive a diagnostic report of your FPSC Level 1 examination performance to use as a tool to guide further study should you wish to continue on the path to CFP certification. If you are successful in the CFP examination, you will be able to access an application to apply for CFP certification and to access other relevant certification information online. If you are unsuccessful in either examination, you will receive a diagnostic report showing your performance relative to the passing standard. This diagnostic report will also include your relative performance within each of the categorizations of the CFP Professional Competency Profile, to help identify areas of weakness on the Competency Profile and align studies for future attempts of the examination. Publication of Examination Results FPSC issues a general media release about examination results, including the total number of candidates who wrote the examination and the national pass rate. This release is issued after results have been mailed to candidates. The pass rate for each FPSC-approved Core Curriculum education program provider is released by FPSC to that provider only. A list of successful candidates by province is published following the release of the examination results. Successful candidates receive notification with the examination results indicating when and in what publication the list will appear. FPSC will only release information surrounding a candidate’s examination pass/fail results with authorization directly from the candidate. Examination Retakes You may attempt each examination a maximum of four times. Each exam must be successfully completed within four years of successfully completing the educational requirement for the exam (i.e. the Core Curriculum program for FPSC Level 1 examination and Capstone Course for CFP examination). If you are unsuccessful after ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 12 four attempts and/or four years, you must requalify by successfully repeating the educational requirement. Requalification will qualify you for up to four more attempts at the examination, subject to the four year time limit. Candidates who wish to re-attempt an examination must also complete a new examination application, agree to abide by the Guide to Examinations for CFP Certification, and pay all applicable fees by the required dates. Please refer to the Policies and Guidelines for Obtaining and Maintaining CFP Certification and FPSC Level 1 Certification in Financial Planning for more information. Appeals Process It is highly unlikely that an exam score will change from “fail” to “pass” as a result of any manual rechecking after the results are released. Multiple-choice questions on the FPSC Level 1 examination and the CFP examination are scored through computer-based testing software with a high degree of accuracy. Constructed-response questions on the CFP examination are marked by two (and sometimes three) scorers, ensuring a high degree of rigour in the scoring process. In addition, before examination results are released, FPSC verifies the scoring for candidates who score within 15 points of the passing standard of 500. Therefore, FPSC does not encourage requests for verification of scores. However, if you would like to have your score manually re-scored, you may submit such a request in writing within 30 days of the postmark date of the examination results. The charge for manual checks is $100 for the FPSC Level 1 examination and $250 for the CFP examination. Written requests for a manual check should be emailed to exam1@fpsc.ca (for the FPSC Level 1 examination) or exam2@fpsc.ca (for the CFP examination). Requests must include your name, the examination date, the fee payment information, and the specific reason you are requesting the manual check. Requests without the fee will be returned to you, and requests postmarked more than 30 days after the postmark date of the examination results will not be processed. For the CFP examination, the re-scoring will be completed approximately 30 days after release of examination results, following the same process used to originally score your examination except with a new independent scorer(s). In the event that your exam result changes from a fail to a pass, you will be reimbursed your re-scoring fee. ALL EXAMINATION MATERIALS ARE THE PROPERTY OF FPSC AND WILL NOT BE RETURNED TO CANDIDATES. Specific requests for interpretation and appeals of FPSC Examination policies must be made in writing and addressed to FPSC, attention: Examinations Department. FPSC will respond to such appeals and requests in a timely manner. For More Information For more information about preparing for and taking FPSC exams, please contact FPSC Stakeholder Support at exam1@fpsc.ca (for the FPSC Level 1 examination), exam2@fpsc.ca (for the CFP examination), 416.593.8587 or 1.800.305.9886. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 13 Appendix A – List of Examination Sites AB-Calgary ON-Hamilton AB-Edmonton ON-Kingston AB-Lethbridge ON-Kitchener/Waterloo AB-Lloydminster ON-London BC-Burnaby ON-North Bay BC-Kamloops ON-Ottawa BC-Kelowna ON-Peterborough BC-Prince George ON-Sudbury BC-Richmond ON-Thunder Bay BC-Surrey ON-Toronto BC-Vancouver ON-Toronto Durham Region BC-Victoria ON-Toronto Peel Region MB-Winnipeg ON-Toronto York Region NB-Moncton ON-Windsor NL-Corner Brook PE-Charlottetown NL- St. John’s QC-Montréal NS-Halifax SK-Regina NT-Yellowknife SK-Saskatoon ON-Barrie YT-Whitehorse ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 14 Appendix B – Calculator Policy for Examinations You may use only an FPSC-approved calculator for the examination. Calculators will not be supplied at the examination centre. The approved calculator models, with pictures supplied where available, are: Cassio Acceptable model is FC-200V. FC-200V Hewlett Packard Acceptable models are HP10B, HP10BII, HP10bII+, and HP10BLL (or 11)+ financial calculator. HP 10B HP 10BII HP10bII+ Sharp Acceptable models are EL-733A, EL-738 (packaging notes the model name as EL-738C), EL-738FC, EL-738S, EL-738F. EL-733A ©2015 FINANCIAL PLANNING STANDARDS COUNCIL EL 738-C Page | 15 Texas Instruments Acceptable models are TI BAII, TI BAII+, TI BA II Plus Professional, TI BA-35 and TI30 XA. TI BAII+ TI BA II Plus Professional Unacceptable Calculators Any calculator with programmable features, capacity to store text, graphing capability, and printing capability are not acceptable. Some commonly-used, but unacceptable financial calculators include: Casio: CFX9850GC, CLASSPad300, FX-7400G, FX-9750G, FC-100 Hewlett-Packard: HP 9G, HP 12C, HP 17BII, HP 17BII+, HP 17BLL+, HP 19B, HP 19BII, HP 33S, HP 38G, HP 40G, HP 48G, HP 49G, HP-20b Business Consultant Texas Instruments: TI 73, TI 83, TI 84, TI 89, Voyage 200 Sharp: EL-9600C, EL-9900C, CS Series, QS Series, VX Series, EL 531W, EL-531X, EL-735 Media H.S.: SC1000 These models will not be permitted for use in the examination. Please note that this list of unacceptable calculators is not all-inclusive and there are other models that are not permitted for use. Exam candidates should reference the list of approved calculators and choose one of those models accordingly. Calculators will be inspected by proctors prior to the start of the examination. The calculator must then remain in full view on the candidate’s desk for proctors to continue to inspect periodically throughout the duration of the examination. From time to time, additions or modifications are made to this list of approved calculators; however, at present only these models are permitted at the examination. Possession or use of an unauthorized calculator or violation of FPSC’s calculator policy will result in the voiding of examination results. Candidates are not permitted to bring manuals or any external devices (peripherals) to support calculators. Examples of disallowed items include printed cards, printers, memory expansion chips or cards. Loose batteries (without packaging) are permitted in the examination room, however FPSC advises candidates to replace and test fresh batteries in the calculator prior to the examination. ©2015 FINANCIAL PLANNING STANDARDS COUNCIL Page | 16 Appendix C – Equations for Rate of Return Calculations and Time Value of Money Calculations The following equations may be helpful in answering questions that require calculations. Typically, these types of calculations are done using a financial calculator. Legend FV = future value PV = present value i = nominal, annual rate of return n = number of years m = number of compounding periods per year It = amount returned or paid in year t e k r infl PMT = effective, annual rate of return = periodic rate of return (i/m) = real, annual rate of return = annual rate of inflation = payment The effect of non-annual compounding: FVn = PV ( 1 + i m )n×m Simple interest (return) calculation: I t = PV × i Future value of a single payment, compounded each period: e = (1 + 𝑘𝑘𝑚𝑚 )m - 1 Present value of a single payment, compounded each period: PV = Future value of a stream of payments: FV = Effective, annual rate: Present value of a stream of payments: Real rate of return: ©2015 FINANCIAL PLANNING STANDARDS COUNCIL FVn = PV ( 1 + i )n FVn (1 + i ) n ((1 + k ) n k ) times PMT −1 1 1 − (1 + k )n PV = times PMT k r= i − infl 1 + infl Page | 17 About FPSC Financial Planning Standards Council (FPSC®) is a not-for-profit organization which develops, promotes and enforces professional standards in financial planning through CERTIFIED FINANCIAL PLANNER® certification. FPSC’s purpose is to instill confidence in the financial planning profession. FPSC ensures that CFP® professionals and FPSC Level 1® Certificants in Financial Planning meet appropriate standards of competence and professionalism through rigorous requirements in education, examination, experience and ethics. 902-375 University Avenue, Toronto, Ontario M5G 2J5 Tel: 416.593.8587 | Toll Free: 1.800.305.9886 CFP®, CERTIFIED FINANCIAL PLANNER® and are certification trademarks owned outside the U.S. by Financial Planning Standards Board Ltd. (FPSB). Financial Planning Standards Council is the marks licensing authority for the CFP marks in Canada, through agreement with FPSB. All other ® are registered trademarks of FPSC, unless indicated.