Job Aid BlackBerry® Storm™ Smartphone SPECIFICATIONS • Memory: 1 GB built-in memory, plus 128 MB flash memory • Micro-USB port • Video format support: H.263, MPEG4 Part 2 Simple Profile, H.264, WMV Audio format support: MP3, AAC, AAC+, eAAC+, WMA, WMA ProPlus, 3GP, WMA9 (.wma/.asf), WMA 10 Pro, MIDI, AMR-NB • Expandable memory: MicroSD and MicroSDHC media cards up to 8GB • Camera: 3.2 megapixel • Video Camera: Normal mode (480x320) or MMS mode (176x144) Highlights • Touch screen — Allows you to easily move through menus and applications using natural movements • Orientation sensor — Switches the screen between portrait and landscape views • Three types of keyboards — Full QWERTY keyboard (landscape view) — SureType® technology keyboard (portrait view) — Multi-tap keyboard (portrait view) • Bluetooth® technology: Bluetooth Stereo Audio (A2DP/AVRCP) and Bluetooth SIM Access Profile supported • GPS support with BlackBerry® Maps • Standby time: 15 days Talk time: 5.5 hours • Software used: BlackBerry® Desktop Software 4.7 and BlackBerry® Device Software 4.7 • Responsive click technology — Delivers a more natural typing experience; you feel as though you are pressing keys as you type • Quad band: GSM® 850, GSM 900, DCS 1800, PCS 1900 • Camera — 3.2 megapixel, flash, 2.5x digital zoom, and auto focus • Assisted GPS — Enhanced version of GPS that performs at a faster speed • Single band: UMTS®/HSPA: UMTS/HSPA 2100 • 3G — Third generation wireless service designed to provide high data speeds and greater voice capacity Version 1.0 ©2008 Research In Motion Limited 09/24/08 • Dual band: CDMA/EVDO Rev A: CDMA 800, CDMA 1900 1 Job Aid Using the touch screen This section describes how to use the touch screen on your BlackBerry Storm smartphone. To Do Select an option Click or press the screen Move vertically Swipe your finger up to move down in a list or screen Swipe your finger down to move up in a list or screen Tip: You can select an area on the screen and move the screen in a controlled motion or you can just do a quick swipe Move horizontally Swipe your finger left to go to next picture or email message 2 ©2008 Research In Motion Limited 09/24/08 Swipe your finger right to go to the previous picture or email message Version 1.0 Job Aid To Do Highlight an item Display or hide a shortcut bar in web pages, maps, and pictures Tap the screen to highlight an item Tap the screen to display or hide a shortcut bar Display shortcut names Touch and hold the shortcut button until the shortcut name appears Page View Zoom in to a picture, web page, or map Tap the screen twice (double tap) to zoom in Tip: To zoom out, press the Escape key Move in any direction on a picture or web page Version 1.0 Touch the screen and move your finger in any direction ©2008 Research In Motion Limited 09/24/08 3 Job Aid To Do Highlight text so you can copy or cut sections Put two fingers on the screen simultaneously to highlight text between the touches. • To adjust the start of the highlight, touch and drag at the top • To adjust the end of the highlight, touch and drag at the bottom To copy text, click in the middle of the highlighted text—this opens a menu with the Copy option, or press the Menu key and select Copy Tip: To delete the highlight, press the Escape key Hide the keyboard Slide your finger down to hide the keyboard, or select Hide Keyboard from the menu Using the Camera application 1. In the camera, if necessary, perform the following actions: — To zoom in to or out from a subject, slide your finger up or down. — To use auto focus, press the Right Convenience key halfway. (The Right Convenience key is a two stage key.) 2. To take a picture, click the camera icon or press the Right Convenience key. Using the keyboards The BlackBerry Storm smartphone uses responsive click technology—you feel as though you are pressing keys as you type. To type several numbers at once, lock the number keyboard by holding the number key until 123 appears in the top right corner, then press the desired keys. To exit the number keyboard, press the number key. Tip: SureType technology is designed to predict words as you type them. The easiest way to begin using SureType technology is to simply type the text you want. 4 ©2008 Research In Motion Limited 09/24/08 Version 1.0 Job Aid Acronym list AAC — Advanced Audio Coding AMR-NB — Adaptive Multi-Rate Narrow Band A2DP — Advanced Audio Distribution Profile ASF — Advanced Systems Format Assisted GPS — Assisted Global Positioning System AVRCP — Audio Video Remote Control Profile CDMA — Code Division Multiple Access DCS — Digital Cellular System EDGE — Enhanced Data Rates for Global Evolution GB — gigabytes GPS — Global Positioning System GPRS — General Packet Radio Service GSM — Global System for Mobile communications® HSPA — High Speed Packet Access LED — light-emitting diode MB — megabytes Mbps — megabits per second MHz — megahertz MIDI — Musical Instrument Digital Interface MMS — Multimedia Messaging Service MPEG — Moving Picture Experts Group PCS — Personal Communications Service SD — Secure Digital SIM — Subscriber Identity Module UMTS — Universal Mobile Telecommunications System WMA — Windows Media Audio WMV - Windows Media Video ©2008 Research In Motion Limited. All Rights Reserved. The BlackBerry family of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. GSM and Global System for Mobile communications are trademarks of the GSM MOU Association. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. Bluetooth® is a trademark of Bluetooth SIG. UMTS® is a trademark of European Telecommunications Standard Institute.This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information contained in this document. RIM makes no representations, warranties, conditions or covenants, either express or implied. Version 1.0 ©2008 Research In Motion Limited 09/24/08 5 Job Aid 6 ©2008 Research In Motion Limited 09/24/08 Version 1.0 Job Aid BlackBerry Smartphone Hardware Comparison This table describes the hardware features of various BlackBerry® smartphones. Hardware comparison BlackBerry® Storm smartphone BlackBerry® Bold™ 9000 smartphone BlackBerry® Pearl™ 8100 smartphone BlackBerry® 8800 World Edition smartphone BlackBerry® Curve™ 8300 smartphone Touch screen - - - - Portrait and landscape views - - - - Keyboard QWERTY and SureType® technology QWERTY SureType technology Camera 3.2 MP** 2.0 MP 1.3 MP Built-in memory 1 GB 1 GB Flash memory 128 MB 128 MB 64 MB 64 MB 64 MB Screen resolution 480 x 360 480 x 320 240 x 260 320 x 240 320 x 240 GPS Assisted GPS Wi-Fi® technology QWERTY QWERTY - - 2.0 MP - - * * * * * * *Available on select models **Includes auto focus v1 ©2008 Research In Motion Limited 07/28/08 1 Job Aid Acronym list GB - gigabyte GPS - Global Positioning System MB - megabyte MP - megapixel ©2008 Research In Motion Limited. All Rights Reserved. The BlackBerry family of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Wi-Fi is a trademark of the Wi-Fi Alliance. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information contained in this document. RIM makes no representations, warranties, conditions or covenants, either express or implied. 2 ©2008 Research In Motion Limited 07/28/08 v1 Job Aid New Features of BlackBerry Device Software 4.7 This document compares the features of BlackBerry® Device Software 4.3, 4.5, 4.6, and 4.7. BlackBerry Device Software features Version 4.3 Version 4.5 Version 4.6 Version 4.7 Accessibility enhancements • Enable reverse contrast option, grayscale option, and icon resizing Attachments • Download and save attachments in their original file format BlackBerry® Maps and GPS1 • Find points of interest • Perform a local search • Save routes • Search with a complete or partial address • Send maps in a message • Display images quickly • Display maps with optimal views based on factors such as speed and proximity Bluetooth® connectivity • Bluetooth Remote SIM Access Profile • Route phone calls to Bluetooth headsets or car kits Browser • v1 Easily view the five most recently visited pages and bookmarks ©2008 Research In Motion Limited 07/07/08 1 Job Aid BlackBerry Device Software features • Download attachments from web sites • AJAX capabilities • Page view and column view Version 4.3 Version 4.5 Version 4.6 Version 4.7 Calendar • View the availability of meeting attendees2 Clock • Digital or analog clock • Timer and stopwatch functions • Bedside mode Integrated search Perform an Internet search from the first browser screen using — Dictionary.com™ — Wikipedia® MEID • Replaces an ESN (if applicable) Messages 2 • Perform a local and remote search for email messages3 • HTML email message support4 ©2008 Research In Motion Limited 07/07/08 v1 Job Aid BlackBerry Device Software features Version 4.3 Version 4.5 Version 4.6 Version 4.7 Multimedia • 3GPP HTML progressive download • RTSP streaming video • Ability to send and receive video files to MMS messages and email messages • Music playlist support • Create automatic playlists • Add geotags to pictures5 • Use inline video streaming • View pictures stored in the internal memory and media card at the same time • View all songs in an automatic playlist • Launch the Video Camera from the Camera application Network support • Quad band: GSM® 850, GSM 900, DCS 1800, PCS 1900 • Single band: UMTS®/HSPA: UMTS/HSPA 2100 • Dual band: CDMA/EVDO Rev A: CDMA 800, CDMA 1900 Phone • v1 Selectable phone equalizer ©2008 Research In Motion Limited 07/07/08 3 Job Aid BlackBerry Device Software features Version 4.3 Version 4.5 Version 4.6 Version 4.7 Preloaded applications • Facebook® for BlackBerry® smartphones • Flickr™ for BlackBerry® smartphones • AOL® Instant Messenger™ • Windows Live™ Messenger • BlackBerry® Messenger • Google Talk™ for BlackBerry® smartphones • Yahoo!® Messenger for BlackBerry® smartphones • ICQ® for BlackBerry® smartphones6 Security • Password settings moved to the Options menu Setup Wizard • SIM card detection (if applicable) • Useful tutorials Shortcuts • Screen shortcuts in applications Sounds • Replaces the Profiles application • Allows you to set — Ringtones — Contact Alerts — Custom Profiles 4 ©2008 Research In Motion Limited 07/07/08 v1 Job Aid BlackBerry Device Software features Version 4.3 Version 4.5 Version 4.6 Version 4.7 Suretype® technology enhancements • Word completion • Advanced editing • Improved frequency learning Video Camera7 • Video light • White balance Wireless BlackBerry Device Software upgrades v1 ©2008 Research In Motion Limited 07/07/08 5 Job Aid 1 Only available for BlackBerry smartphones with GPS functionality. Requires BlackBerry® Enterprise Server software version 4.1 Service Pack 5 (4.1.5) 3 Requires BlackBerry Enterprise Server software version 4.1 Service Pack 5 (4.1.5) 4 Requires BlackBerry® Internet Service 2.1.5 or BlackBerry Enterprise Server software version 4.1 Service Pack (4.1.6) 5 Only available for BlackBerry smartphones with a camera and GPS functionality. 6 Check with your wireless service provider for availability. 7 Only available for BlackBerry smartphones with a video camera. 2 Acronym list 3GPP — Third Generation Partnership Project AJAX – Asynchronous JavaScript and XML CDMA — Code Division Multiple Access EDGE — Enhanced Data Rates for Global Evolution ESN — electronic serial number GPRS — General Packet Radio Service GPS — Global Positioning System GSM — Global System for Mobile communications® HSPA — High Speed Packet Access Mbps — megabits per second MEID — Mobile Equipment Identifier MHz — megahertz MMS — Multimedia Messaging Service RTSP —Real Time Streaming Protocol SIM — Subscriber Identity Module UMTS – Universal Mobile Telecommunications System XML — Extensible Markup Language ©2008 Research In Motion Limited. All Rights Reserved. The BlackBerry family of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Facebook is a trademark of Facebook, Inc. Yahoo! and Flickr are trademarks of Yahoo! Inc. AOL and ICQ are trademarks of AOL LLC. Google and Google Talk are trademarks of Google Inc. GSM and Global System for Mobile communications are trademarks of the GSM MOU Association. Bluetooth is a trademark of Bluetooth SIG. Wikipedia is a trademark of Wikipedia Foundation, Inc. Dictionary.com is a trademark of Lexico Publishing Group, LLC. Windows Live is a trademark of Microsoft Corporation. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. This document is provided “as is” and Research In Motion Limited and its affiliated companies (“RIM”) assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information contained in this document. RIM makes no representations, warranties, conditions or covenants, either express or implied. 6 ©2008 Research In Motion Limited 07/07/08 v1