BUSINESS SCHOOL Unit of Study Outline Unit Code MMGT6008 Unit Title Global Marketing Management Intensive October, 2013 Pre-requisite Units: N/A Co-requisite Units: N/A Prohibited Units: N/A Assumed Knowledge and/or Skills: You are assumed to have high level critical thinking skills Unit Coordinator: Ms. Megan Davis Address: Room 547, The Business School Building(H69), The University of Sydney NSW 2006 Email: M.Davis@econ.usyd.edu.au Phone: Consultation Hours: Please go to Blackboard for details of all staff consultation times. Class Day(s): Please go to Blackboard for class times and locations Required Text / Resources: Jain, Haley, Voola and Wickham 2102 "Marketing: Planning and Strategy - 1st Asia-Pacific Edition", Cengage Learning, Melbourne, Australia This Guide to Unit Learning Content and Assessment MUST be read in conjunction with the Business School Student Administration Manual for information about all processes (sydney.edu.au/business/currentstudents/student_information/student_administration_manual) and the Business School unit of study common policy and implementation information that apply to every unit of study offered by the Business School (http://sydney.edu.au/business/currentstudents/policy). In determining applications and appeals relating to these matters it will be assumed that every student has taken the time to familiarise themselves with these key policies and procedures. Version: 2013 Business School 1 BUSINESS SCHOOL 1. Unit of study information A core skill for managers in an increasingly competitive world is applying marketing principles within the context of the international marketplace. This unit is designed to equip students with key decision-making tools, helping them answer critical questions about managing the marketing effect in the global market place. The course introduces fundamental marketing concepts and theories, and demonstrates their practical application within the international arena. Topics include market and competitive analysis, market segmentation and product positioning, brand and product management, pricing issues, integrated marketing, communications, measuring return on marketing investment, and managing the international organisation and external relationships responsible for successful implementation. Case studies are used to illustrate concepts and their practical application. This unit is only available to students enrolled in the Master of Management or Master of Management (CEMS). 2. Program learning outcomes 1. Business Knowledge: Our Masters programs develop each graduate to be a knowledgeable business practitioner leading to students who are able to demonstrate an integrated understanding of key concepts, techniques and trends in one or more fields of business practice and the challenges and opportunities involved in applying this knowledge in diverse contexts. (Assured in capstone unit) 2. Critical Thinking: Our Masters programs develop each graduate to be an autonomous and constructive critical thinker leading to students who are able to question, assess and respond independently and creatively to assumptions, propositions and debates within one or more fields of business practice. (Assured in capstone unit) 3. Business Analysis and Problem-Solving: Our Masters programs develop each graduate to be a capable business analyst and strategic problem-solver leading to students who are able to apply a range of quantitative and qualitative research skills to identify and diagnose complex and unfamiliar problems and to use the evidence and findings generated to formulate strategically appropriate solutions within one or more fields of business practice. (Assured in capstone unit) 4. Communication: Our Masters programs develop each graduate to be a persuasive communicator and negotiator leading to students who are able to use a range of communications strategies to reach agreement with others about appropriate responses to complex and unfamiliar problems within one or more fields of business practice. (Assured in capstone unit) 5. Team Working: Our Masters programs develop each graduate to be a capable team leader in work-related contexts leading to students who are able to influence others to work collaboratively to address complex and unfamiliar problems within one or more fields of business practice. (Assured in capstone unit) 6. Ethical and Social Responsibility: Our Masters programs develop each graduate to be an ethically- and socially-responsible professional leading to students who are able to demonstrate ethical and social awareness and responsibility in personal decision-making and behaviour within one or more fields of business practice. (Assured in capstone unit) 3. Unit learning objectives Version: 2013 Business School 2 BUSINESS SCHOOL At the successful completion of the unit students should be able to: ● ● ● Explain the key strategic marketing principles and the relationships between them that contribute to Marketing Strategy as a multidisciplinary area of study. Demonstrate sound analytical and problem solving skills required to make informed strategic planning decisions and recommendations for "real" marketing issues. Demonstrate high level crtical thinking skills which will question conventional theoretical assumptions and present a clear and persuasive argument. Version: 2013 Business School 3 BUSINESS SCHOOL 4. Assessment Assessment Name Work Type Participation Strategic Marketing Analysis Strategic Marketing Plan (Presentation) Strategic Marketing Plan Final Exam Academic Honesty Individual Group Group Group Individual Program Learning Outcomes Assessed 1, 2, 3, 6 2, 3, 4 1, 2, 3, 4 1, 2, 3 1, 2, 3 Length Weight Due Date Closing Date Progressive 2500 words 20 mins 3500 3 hours 20% 15% 10% 20% 35% Weekly 04-Nov-2013 N/A 18-Nov-2013 N/A Weekly 28-Oct-2013 N/A 11-Nov-2013 N/A Week 4 All Assessments are Compulsory. This means you must undertake all assessments. If you do not undertake a particular assessment you will receive zero for that assessment. ** Students must complete the Academic Honesty module in Blackboard with a mark above 80% by the final day of exam, or an Absent Fail (AF) grade will be given for the entire unit. Students can complete the module multiple times until this grade is achieved. Students who completed the module with a score of 80% or above in any previous semesters do not need to do it again. *** The due date for an assessment is the last day on which you can submit the assessment without penalty. If you submit the assessment after that date, you will receive a late penalty, unless excused by special consideration, special arrangement or disability services adjustment. The closing date is the last day on which an assessment will be accepted for marking. A task occurs over a number of weeks, e.g. class presentations, due and closing date are both the first occasion of the task. ✔ Conditions of Assessment The Business School has standard conditions governing assessments such as late penalties, word length and so on. Please go to the Business School policy and implementation information at http://sydney.edu.au/business/currentstudents/policy ✔ Referencing Style Students should adhere to the Business School Referencing Guide at http://sydney.edu.au/business/reference_guide Assessment details Participation ● Task Description The case study discussion in lectures is the primary means of assessing participation, however it is also important to participate during the actual lecture. Therefore students are required to read and understand the week's lecture topics and case study for discussion. Participation includes the responsibility to share understanding and ideas with the class in order to advance the group's collective skills and knowledge. Participation scores will be based on the quality and quantity of each student's input in class. The emphasis is on constructive discussions; therefore Version: 2013 Business School 4 BUSINESS SCHOOL arguments and viewpoints expressed without justification and context will not enhance your grade. The participation marks will be assessed from October 14th to November 11th. ● ● Assessment Criteria * Knowledge of theory * Analytical and problem solving ability * Conceptualisation * Rationale behind the argument * Critical reasoning/thinking * Reflection / evaluation * Initiative Other Information Participation will be used to assess your ability to critically think about the underlying theories, concepts, assumptions and arguments in Strategic Marketing Theory and your ability to identify, access, organise and communicate knowledge orally. As there are often no clear answers available to strategic marketers (only various alternative strategies), it is important to develop skills that allow you to justify your assertions and to be persuasive in your arguments Strategic Marketing Analysis ● ● ● Task Description Extensive research across a range of sources is essential: academic journals, industry and general publications and importantly discussions with your clients. Each group will be assigned a marketing project. Assume you have been hired as consultants for a company that wants to develop a strategic marketing plan for either the company itself or one of its products. A first step in developing a strategic marketing plan is to understand the context (both the internal and external environments) and more importantly how it informs marketing strategy. The final mark for Strategic Marketing Analysis will be 50% client and 50% my assessment of your analysis. Assessment Criteria Conforming with instructions (e.g. word length, font, other instructions) Clarity of expression (including grammar, spelling, referencing) Presentation, communication & structure Use of literature/ Knowledge of theory Analysis / critical reasoning / evaluation Problem solving / synthesis or evaluation / reflection Other Information The strategic analysis will involve intimiately understanding the external environments:which may include an analysis of the customers, competitors, the market place, the broader environments (eg. economic, technological). Furthermore, the internal analysis may include; identify core competencies and financial capabilities. This analysis should then be the foundation for developing your marketing strategy. Please highlight the key implications of your analysis without going into detail. This detail will be elaborated on in Part B, Strategic Marketing Plan. Please see Blackboard for a comprehensive marking criteria Version: 2013 Business School 5 BUSINESS SCHOOL Strategic Marketing Plan (Presentation) ● ● ● Task Description These presentations assess your ability to synthesise complex marketing arguments and deliver persuasive, unique recommendations for the firm, based on strong evidence. Your group will be required to present the key themes of your marketing plan. More details will be provided closer to the presentation. Assessment Criteria Conforming with instructions (e.g. word length, font, other instructions) Clarity of expression (including grammar, spelling, referencing) Presentation, communication & structure Use of literature/ Knowledge of theory Analysis / critical reasoning / evaluation Problem solving / synthesis or evaluation / reflection Other Information Please see balckboard for a more comprehensive marking criteria. Strategic Marketing Plan ● ● ● Task Description Developing the strategic marketing plan will include suggestions relating to the recommended marketing strategy and issues relating to implementation based on your strategic analysis. The plan must be comprehensive, evidenced based, persuasive and broadly adopt the strategic framework we have adopted - the where, who and how? Extensive research across a range of sources is essential; academic journals, industry and general publications and importantly, discussion with your clients. The overall mark for the strategic marketing plan will be 50% from the client and 50% my assessment. Assessment Criteria Conforming with instructions (e.g. word length, font, other instructions) Clarity of expression (including grammar, spelling, referencing) Presentation, communication & structure Use of literature/ Knowledge of theory Analysis / critical reasoning / evaluation Problem solving / synthesis or evaluation / reflection Other Information Some key questions to be addressed in the plan may include; Which markets should we enter / exit? What core competencies do we require and how do we develop them? How should we position the firm and how is this related to our competitive advantage? Should we consider re-positioning? How should we implement our marketing strategy? (This will be related to the marketing mix) Is it real? (provide a brief budget and the rationale for your proposed budget) Please see Blackboard for a comprehensive marking criteria. Version: 2013 Business School 6 BUSINESS SCHOOL Final Exam ● ● ● Task Description This exam will assess the student's understanding and critical evaluation of the concepts, tools and frameworks covered in the course as well as issues relating to their application. It will also assess student's ability to question existing marketing assumptions. The exam will cover all material in the course including lecture material, textbook references and supplementary readings (Case studies provided etc.) Assessment Criteria Conforming with instructions (e.g. word length, font, other instructions) Clarity of expression (including grammar, spelling, referencing) Presentation, communication & structure Use of literature/ Knowledge of theory Analysis / critical reasoning / evaluation Problem solving / synthesis or evaluation / reflection Other Information The exam will be three hourse duration at the conclusion of the course. The format will include a case study analysis and extended reponse essay style questions. 5. Other suggested resources for students All lectures and seminars are recorded and will be available within Blackboard for student use. Please note the Business School does not own the system and cannot guarantee that the system will operate or that every class will be recorded. Students should ensure they attend and participate in all classes. Students are encouraged to consult periodicals such as Business Review Weekly (BRW); The Economist; The Wall Street Journal and Business Week which can be accessed via the Factiva data base available in Fisher Library. It is also recommended to read any relevant material from academic journals such as Strategic Management Journal; Journal of Marketing; Journal of Strategic Marketing and Harvard Business Review. COUNSELLING AND PSYCHOLOGICAL SERVICES (CAPS) CAPS aims to help students build strengths, improve well-being and achieve academic success. http://sydney.edu.au/current_students/counselling/ LIBRARY SERVICES School of Business liaison librarian (Sue Thomas) is available for consultations on all library related matters, including assistance with new units of study, acquiring library materials and supporting students. e: sue.thomas@sydney.edu.au UNIVERSITY AND BUSINESS SCHOOL POLICIES for students Version: 2013 Business School 7 BUSINESS SCHOOL http://sydney.edu.au/business/currentstudents/policy 6. Feedback and improvements made in response to feedback The Business School seeks feedback from students and staff in order to continually improve and innovate all units offered. For information on previously collected feedback and innovation made in response to feedback, please see http://sydney.edu.au/business/learning/planning_and_quality/feedback/student Version: 2013 Business School 8 BUSINESS SCHOOL 7. Unit schedule Week/ Topic Materials (e.g. readings) 1 14 Oct 2013 Text Chapters 1 & 2. Marketing and the concept of Course overview and Introduction to planning and Strategy. marketing strategy Strategic Marketing Discussion: case study 1 - Red Bull (text page 358) Overview of the Strategic Marketing Plan project Form groups for Strategic Marketing Plan 2 14 Oct 2013 3 21 Oct 2013 4 21 Oct 2013 Text chapters 3 & 4 Corporate Appraisal Understanding Competition Text chapters 5 & 6 Focusing on the customer Scanning the Environment 5 28 Oct 2013 Strategic Market Analysis Presentations 6 28 Oct 2013 Text chapters 7 & 8 Measuring Strengths and Weaknesses Developing Marketing Objectives and Goals 7 4 Nov 2013 8 4 Nov 2013 Text Chapter 9 Strategy Selection Lecture/Seminar/Problem Based Learning Session Presentation from client Assessments Due Discussion: Case Study 3 - IBM's Rise and Fall (text page 366) Discussion: case study 8 - What ever happened to Premium Peter? (text page 406) Strategic Marketing Analysis Plan due: 5pm Monday 28th October, 2013 Discussion: case study 19 - Roses Only (text page 459) Text Chapter 13 Market Strategies and Marketing Mix 9 11 Nov 2013 Final Strategic Marketing Plan Presentations 10 11 Nov 2013 Course Review, conclusions and Exam Preparation discussion. Version: 2013 Business School Strategic Marketing Plan due: 5pm Monday 11th November, 2013 9