What You Need to Know About the Wage Market in 2013 Bonni Titgemeyer CEBS, SPHR, CHRP, CMS Managing Director The Employers’ Choice Inc. Brampton, ON Topics • Compensation Issues in 2013 • Building a Compensation Plan – – – – The market Popularity of styles Compliance issues Changing an existing plan • Challenges and tips X Employment Market • Unemployment rate 7.1% (National, August 2013) • Improving in Ontario - second quarter 2013 – 7.5% (Employment and Social Dev. Canada) • Biggest employment gains among those over 55 • Student employment rate this summer was very low 48.6% • Annual inflation 1.3% 3 Demographics: Hamilton • Population (2012 Census): 756,600 • Unemployment Rate 2013: 6.9% (for the period of October 13, 2013 to November 9, 2013 - HRSDC) 4 Hamilton-Niagara’s Top Employers - 2013 • • • • • • • • • • Brant Community Healthcare System FirstOntario Credit Union Horizon Utilities Corporation IKEA Canada Limited Partnership L-3 WESCAM Niagara Casinos Siemens Canada Limited Sodexo Canada Ltd. St. Joseph's Healthcare Hamilton Stryker Canada Inc 5 Canadian Compensation Market 2013 • Materially-significant regional differentials • Out west, northern Alberta • Down east • Upward pressure on wages • There was little recession in Canada, no mortgage crisis • Return to a candidates market • Renewed focus on compliance 6 Regional Differentials +9% -10% +6% +7% -5% -3% +2% 7 Quarter Over Previous Year, Last 2 years • 2013 • Q2 2.4% • Q1 2.8% • 2012 • • • • Q4 2.5% Q3 2.4% Q2 1.5% Q1 .8% Source: Payscale 8 Hamilton – How’s Your Market? • Here is what we searched in your market: • Customer Service Rep • 3-5 years experience • Bachelor’s degree • Then compared same position to Toronto market Hamilton – Market Trends CSR Toronto – Market Trends CSR Market Trend CSR Comparison • Hamilton – • Decreased approximately $1500 over last year • Started at approximately $2000 less than Toronto • Fall ends at approximately $2500 less than Toronto • Toronto continued to lead employment growth in Ontario • Why the decrease in Hamilton? • Harder return from an employer’s market • Supply and demand (less businesses in Hamilton to spread around candidates) • Job losses hit most of Ontario Hamilton – Salary Market Trends Hamilton – Hourly Market Trends Canada: Hottest Jobs in 2013 • Financial Managers & Accountants • Medical Technologists or Technicians • Skilled Tradespeople • HR Specialists or Managers • Software and Mobile Developers • Pharmacists • Audiologists, Speech Therapists and Physiotherapists • Construction Managers • Registered Nurses • Psychologists, Social Workers and Counsellors Source: Canadian Living 15 HR Job Market • It was saturated between 2009-2012; starting to see new opportunities • Compensation/total rewards roles are the “hottest” HR jobs • Those with a CHRP designation are paid significantly better than those who do not have it. 16 Locating Labour Market Wage Info • Regionally—look to Boards of Trades/Chambers of Commerce • Many industry associations run surveys • Smaller regional/local providers 17 Compensation • Canada has one of the highest percentages of base pay in total compensation among G8 countries • 73% of employers combine the concepts of cost-of-living increases and merit pay as part of their strategy. (Hay Group – Bridging the Performance Gap) • High performers expect competitive base pay and more • Canadians have less interest in variable compensation than other groups, but this is changing Popular Pay Strategies • Base pay • Organizational-wide incentives and team incentives • Profit sharing • Formal bonus plans The Base Pay Trap • Canada has one of the highest percentages of base pay in total compensation among G8 countries • Ontario/Quebec have equity laws which put an emphasis on base pay structures • 73% of employers combine the concepts of costof-living increases and merit pay as part of their strategy • We link performance reviews to base pay, even though study after study shows that changing base pay does little to change performance Examples of Short-Term Plans • Bonus Plans • Profit Sharing Plans • Gainsharing Plans • Goal Sharing Plans • Commission Structures • Piecework Plans • Production Incentives Categories of Long-Term Plans • Equity-based • Simpler to create in public companies because most of the mechanisms are already in place. • Challenges include disclosure, share valuation, avoiding dilution of equity, setting the right amount to reward & over the right time horizons. • Forms include stock purchase, stock bonus, and stock option plans. • Non-equity • Designed to mimic without the challenges of giving equity. • Forms include share appreciation and phantom stock plans • Deferred through registered vehicles and SERPS. Incentive Pay Trends • More employers adding programs • Organizations that are making changes tend to be doing so to align their bonus programs with a changed business strategy or model, although increasing employee motivation and decreasing cost were also significant factors • Bonuses and incentives are moving to all levels of organizations • More team-oriented programs • Broader use of recognition programs as added incentives (e.g., gift cards, reward programs, etc.) Total Compensation Design Challenges • Wage levels are eating into a higher portion of total compensation • Incentives (short term and long term) are needed for motivation, but Canadian workforce is resistant • Employers expect greater value within the group benefits plans. Employees can have widely different views on the value of benefits • Pressures to compete with “Best” employers • Changing corporate objectives/strategy Compliance Areas Impacting Compensation Design • The Basics: • • • • Choosing salary or hourly Vacation, overtime, paid public holidays Minimum wage laws Contract employment • Equity • Equal pay for equal work • Equal pay for work of equal value What Is Pay Equity? • Equal pay for work of equal value • Comparison of jobs that are very different • Aims to address sex-based discrimination in pay practices • Requires companies to have job evaluation systems Pay Equity Impact • • • • • The risks with informal pay practices The risks of a job market only approach to compensation Challenges with balancing internal and external equity Greater complexity in dealing with “hot” jobs Demonstrating gender neutrality in pay practices including bonus systems • Hidden issues in broad-banding • Job evaluation maintenance Pay Equity Compliance Elements • Identify job classes, gender, and job rate • Similar duties, responsibilities • Same job rate • Defined as highest wage rate for a job class • Includes all wages and benefits • Determine gender by its predominance • (60/70 rule) • Gather information about job classes Pay Equity Compliance Elements (cont.) • Evaluate based upon skill, effort, responsibility and working conditions (job evaluation) • Make comparisons and determine pay adjustments • Job-to-job • Proportional value Pay Equity Compliance Elements (cont.) • Determine retroactivity • Statute of limitations is 23 years in Ontario for pay equity; 5 years in Quebec • Strongly advised to get advice as to retroactive compliance obligations • Pay equity plan • Make adjustments Don’t Forget— Compensation Policies • Need to define clear policies and procedures for handling all compensation program components, e.g.: • • • • • Red-circles and green circles Promotions Special Assignments Annual Merit Process Annual Bonus Process • Policies published to all employees • Procedures for HR and management group Importance of Communication • Many employees do not understand their existing compensation program • 2009 “Best Employers”—only 63% of employees felt they received sufficient information to understand how pay works at their company • Spend time developing detailed communication plans when rolling out any new or changed compensation or benefit components THANK YOU Questions?