La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed LANGARA COLLEGE QUANTITATIVE METHODS IN BUSINESS MATHEMATICS 2310 SECTION 1 COURSE OUTLINE SPRING SEMESTER 2011 TABLE OF CONTENTS Subject PAGE 2 3 4 4 5 6 6 7 7 8 9 9 10 11 12 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - OFFICE HOURS COURSE DESCRIPTION AND RELATIONSHIP TO PROGRAM CURRICULUM PREREQUISITES COURSE OBJECTIVES: ENTRY COMPETENCIES AND LEARNER OUTCOME ACTIVITIES TO MEET OBJECTIVES TRANSFER CREDIT TEXT AND MATERIAL ADDITIONAL HELP GRADING CRITERIA EXPLANATION OF THE GRADING SYSTEM SAMPLE EXAMINATION COVER SHEET EXPLAINING RULES SUGGESTED EXAMINATION TIME MANAGEMENT CODE OF ACADEMIC CONDUCT GRADES ‐ DEPARTMENT GUIDELINES DAILY CALENDAR OUTLINE Instructor: Ros K. Shahrokh Office Number: B 154k (B building, south-west corner) Telephone No.: 323-5793 (with voice-mail) Fax No.: 323-5555 e-mail: rshahrokh@langara.bc.ca Please use your “my.langara/Course Tools/My Course/ Math 2310./Emails/..” to communicate with me. I will not respond to emails sent to me through other servers, nor open any attachments. All handouts, solutions, assignments, …will be posted on the O:Drive which is accessible both at Langara (my computer) or through “myfiles.langara.bc.ca”. Alternatively refer to“mylangara/mycourses/coursetools/Math 2310./Files/…” website to review announcements and attached Files. . 2 OFFICE HOURS January 10, 2011 MONDAY to TUESDAY April 7, 2011 THURSDAY La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - Hours / Day 07550830 08301010 10301130 12301410 14301610 OFFICE WEDNESDAY OFFICE OFFICE Math 1119-1 B018 Math 1119-1 B018 OFFICE OFFICE Math 2310-1 B153 OFFICE Math 2310-2 B153 FRIDAY Math 2310-1 B153 Math 2310-2 B153 COURSE DESCRIPTION AND RELATIONSHIP TO PROGRAM CURRICULUM CALENDAR DESCRIPTION: This course introduces the students to the applications of basic mathematics, calculus, and linear algebra to business administration. Includes linear programming, sensitivity analysis, transportation problems, and discounted cash flows, decision analysis. Using problems and case analysis and application of quantitative decision models, basic methods and techniques for managing operations are presented. Topics include; Break-Even-Analysis; Linear Programming optimization models and their applications in various business settings such as marketing, finance, transportation, services, and production; Project Scheduling with a review of PERT and CPM; Inventory Models; Simulation; Decision Analysis; and optional topics such as Forecasting and Waiting Line Models. The course embodies techniques and mathematical models designed to manage operational systems, both in manufacturing and service. Studying and reviewing these topics from the business prospective, students will apply concepts from other quantitative and business courses in the curriculum as well as methods introduced in this course to the analysis of case situations. 3 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - PREREQUISITES Mathematics 1171, 1173, 1174, or 1153 with a “ C- “ grade or higher. (May be taken concurrently with the permission of the department) COURSE OBJECTIVES ENTRY COMPETENCIES: Students entering this course are expected to: Apply basic algebra and calculus concepts, statistical methods, and management science models in case analyses of quantitative systems and management situations. Backgrounds in Economics, Accounting, and General Management is very helpful. Students are also expected to have a reasonable knowledge of the Microsoft Excel spread sheet program. LEARNER OUTCOME: Through this course and upon its completion, students will: 1. Demonstrate knowledge of the challenges and issues confronting the operations manager through class discussion, case analysis, and using appropriate computer software programs to facilitate quantitative analysis. 2. Discuss the process required to develop a business quantitative model, including the identification of individual activities, data criteria, and application of selected models for effective management decision making. 3. Analyze problem situations: formulating models, solving them with calculator and/or computer decision support systems programs, and interpreting quantitative solutions to develop implementing managerial solutions using quantitative methods. 4. Analyze individual steps required to implement the techniques and methods presented in this course. 4 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - ACTIVITIES TO MEET OBJECTIVES This course will be delivered with a balanced combination of lectures, discussions, class exercises, problem solving, computer workshops, and case analysis. The course outline and the calendar schedule is intended to inform you in advance of major activities and assignments that have been determined for each session. However based on the progress in the class, changes and modifications may be made. The major activities are: 1- LECTURES AND CLASS DISCUSSIONS: Students are expected to study the assigned chapter/s prior to each class session in order to be able to participate actively in class discussions and make positive contribution to the learning process. Discussion of appropriate practical experience and work related issues are strongly encouraged. 2- HOMEWORK; Students are expected to read assignments and prepare text problems prior to the class session for which they are assigned. Peer study groups for studying and discussion are advised and the usage of the provided computer software to solve the more complex problems is strongly recommended. 3. EXAMINATIONS: One in-term and one final examinations assigned to measure the understanding of the course contents identified in the Exit Competencies will be done. 4. CASES, QUIZZES AND ASSIGNMENTS; Students are expected to study assigned cases and answer the questions and solve the problems and be prepared for the quizzes. Problems and cases will be discussed in class where active and informed participation is required. There are end of chapter cases for discussion and assignment. 5- SIMULATION EXERCISE: In the conduct of the course program, simulation of concepts will be arranged and students will actively participate in the models while studies and analysis of the exercise and its findings by peer groups will be made. Short reports may be requested for submission. 6- COMPUTER MODELS: The class will be provided with software (where applicable) literature and programs for use on computers for developing skill in formulating problems and solving them. Students are encouraged to use the computer lab facilities. 5 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - TRANSFER CREDIT The link : http://www.bctransferguide.ca/search.cfm?mode=s searches for current information at the B.C. Council on Admissions and Transfers. It may take a moment or two to complete the query and will return the information in a new window. Please visit for details. TEXT AND MATERIAL REQUIRED TEXT: AN INTRODUCTION TO MANAGEMENT SCIENCE; QUANTITATIVE APPROACH TO DECISION MAKING, New paperback edition or 13th edition 2008, by; Anderson, Sweeney, Williams, Camm, and Martin OPTIONAL TEXT WITH MATERIAL: 1- STUDY GUIDE TO ACCOMPANY “AN INTRODUCTION TO MANAGEMENT SCIENCE”, by Anderson, Sweeney, and Williams REQUIRED MATERIAL AND HARDWARE: 1- Basic Scientific calculator. 2- Access to a PC computer and working understanding of MS Excel & Word . . Make sure that your cell phone/ pager is off; violators will be disciplined for disturbing the class or an examination. 6 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - ADDITIONAL HELP Office Hours: Please refer to the advertised office hours on page 2. For an appointment at any other time check with your instructor. Additional hours are available by appointment only The Math Activity Centre (MAC): (known as the Gold Room); C Building Room C209 Students can receive in person faculty assistance at the Math Activity Centre during advertised hours. The room is located on the second floor of the Book Store (‘C’) building. It is a place for students to obtain assistance with problems in Mathematics and Statistics - as a supplement to the time available from their instructors during office hours. There is a schedule posted outside the centre and your classroom, which outlines the times that help is available and for which courses it is available. In addition you will also find a couple of computers running instructional software from or in support of your course, and a video player where you can view tapes either from the library or from the Math department collection. Use the service! GRADING CRITERIA The evaluation of students’ performance will be based on the achievement of the course objectives demonstrated in the: CRITERIA MARKS 1. Class Participation 5% 2. Interim Examination 30% 3. Quizzes and Assignments 10% 4. Simulation Exercise 5% 5. Case Papers – 2 papers 10% 6. Final Examination 40% TOTAL 100% 7 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - For the final course mark refer to the Mathematics/ Statistics Department policy attached Students who miss examinations, tests, quizzes, and assignment due dates, will receive no mark for that part. Make up examinations may only be arranged if the student has missed the exam in accordance to college policies. A telephone message will not constitute an automatic permission. Students may submit their assignments and project papers via web, by using “myLangara/…”, however their work must be in any of the MS Word, Excel, or pdf. format for a PC. EXPLANATION OF THE GRADING SYSTEM: CLASS PARTICIPATION: This mark is obtained on the basis of constructive contribution to class activities and discussions. Make sure that your cell phone/ pager is off; violators will be disciplined for disturbing the class or an examination. Student will lose a participation mark for each class missed up to a maximum of five marks. EXAMINATIONS: One interim examination covering the assigned chapters and material discussed in class during the semester and a comprehensive final examination including the entire material covered in the course will be given. The date (April 12-20).and place of the final will be announced and advertised later in the semester. Students are required to observe the dates stipulated in the calendar for the final examination and not to commit themselves to engagements that might exclude them from the final examination. Strict college policy applies to all cases. No make-up examination is allowed and the weight of a missed exam will proportionately be allocated to the remaining ones. TESTS/ QUIZZES: There will be objective tests covering the material reviewed in class. No make-up test/ quiz will be given. ASSIGNMENTS: Students are required to do assignments on ad hoc basis from the textbook and external sources for the sessions they are scheduled. There are penalties for late submission of the assigned work which will be 25% of the residual mark for each class session late. CASE PROJECT PAPER: With selected topics /chapters, two case project papers are assigned. Students will be answering the questions in the case and support their analysis and work with computer print out using the Management Scientist programs for each response to each part of a question. Group paper is allowed and a maximum of two students can work in one group. Members of a group will share the mark equally. Group membership is allowed to change for each paper. There are penalties for late submission of the assigned work which will be 25% of the residual mark for each class session late. SIMULATION EXERCISE: We will have a simulation exercise in which peer groups will compete against each other and will earn grades based on their accuracy and success. 8 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - LANGARA COLLEGE Spring Semester 2011 INTERIM EXAMINATION 1 QUANTITATIVE METHODS IN BUSINESS (MATH 2310) Time allowed: Total marks: Weight: Instructor: 115 minutes 40 30% Ros shahrokh Please solve all the given problems. Quickly read through the examination paper, and answer the questions, which seem more straightforward first. Use a new page in your booklet for each question. The remaining pages will be used for the assignment. You can use your calculator, and a one-page help sheet. Unless specified, use rational/ irrational numbers to show your answers. Use approximated values for graphs. Show the process of arriving at the final answer. Minimal mark will be given for just showing the final answer. WRITE YOUR NAME on the examination paper as soon as you receive it. Insert the examination questions and your help sheet inside your exam booklet when you finish and want to submit your work, otherwise your exam will not be marked. All works and papers shall be returned after marking. In case of multiple answers only the first answer will be considered - Cross out all the undesired answers. NAME: Recommendation: To Improve on your examination performance, it will be very helpful to budget your time. That is to allocate your time by giving 90% of the total time to answering the questions and leave 10% for reviewing your work and making the final corrections. A simple way to allocate time is to use a straight linear proportion between each question’s mark and the time. eg: if the total exam is out of 40 and exam time is 115 minutes, then keep 15 minutes for review and allocate the 100 minutes by giving each mark 2.5 minutes like 25 minutes to a 10 mark question. 9 Appendix A Student Handbook (pp.39-46) La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - Code of Academic Conduct Educational/Student Services Policy No.1.1.0.14 1. Purpose This policy delineates the authorities and the process by which students who commit academic transgressions will be dealt with by the College. Preamble Langara College is dedicated to the pursuit of academic excellence. We are committed to creating an environment that promotes scholarly activity which is based on hard work and integrity. Students of Langara College have the responsibility to pursue all educational activities in an honest and forthright manner. Those who fail to do so will be disciplined accordingly under this policy. Such discipline may include suspension, expulsion and/or denial of admission to the College. 2. Definitions "Cheating" is an act of deceit, fraud, distortion of the truth, or improper use of another person's effort to obtain an academic advantage. Cheating includes, but is not limited to: (a) submitting material that is not yours as part of your course performance, such as copying another student's exam, allowing a student to copy your exam, presenting another's paper (in whole or in part) implying it was written by you; (b) using information or devices that are not allowed by the faculty, such as using formulas or data from a computer program, or using unauthorized materials for a take-home exam; (c) obtaining and using unauthorized material, such as a copy of an examination before it is given; (d) fabricating information, such as data for a lab report; (e) violating procedures prescribed to protect the integrity of an assignment, test or other evaluation; (f) collaborating with others on assignments without the faculty's consent; (g) cooperating with, or helping, another student cheat; (h) other forms of dishonest behaviour, such as having another person take an examination in your place; or altering exam answers and requesting the exam be re-graded; or communicating with any person during an exam, other than the exam invigilator or faculty. "Plagiarism" is the presentation of another person's or source's words and/or images and/or ideas as if they were one's own. It ranges from an entire assignment which is not the student's own work to specific passages within an assignment taken from a source without acknowledgment. For plagiarism to occur, intent is not necessary; plagiarism can be either intentional or unintentional. In either case, it is unacceptable. Plagiarism includes, but is not limited to: (a) directly quoting the words of others without using quotation marks or indented format to identify them; or (b) using sources of information (published or unpublished) without identifying them; or (c) paraphrasing materials or ideas of others without identifying the sources. "Sanctions" by instructor, department or program for cheating or plagiarism means issuing a reprimand and/or warning with a letter to the Dean and the student's file; issuing a failing grade for the assignment or course, letter to the Dean and student file. by Dean means issuing a reprimand and/or warning, copy to the student's file; issuing a failing grade for the assignment or course; refusing admission. by President means suspension or expulsion. 5. Policy 5.1 Students of Langara College have the responsibility as members of the academic community to act in a scholarly manner. Without limiting the generality of the foregoing, unacceptable academic conduct which may attract a sanction under this policy includes: 5.1.a plagiarism (see Definitions); 5.1 .b failure to meet attendance requirements as stipulated for courses and programs; 5.1 .c submission of fraudulent documents to achieve admission to the College or courses; 5.1 .d alteration, misuse or misrepresentation of any College document or record or any document or record to be presented to the College or agents of the College in paper or electronic form 5.1 .e demonstration of academic dishonesty by cheating on examinations or in other evaluation methods used for assessing admission requirements, academic standing or course work either at Langara or elsewhere if there is an ultimate impact on Langara or its agents (see Definitions); 5.1 .f submission of work which was completed by a person other than the student. GRADES 10 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed - The student's grade in a course is determined from a blend of a term mark, based on assignments and tests, and a final mark, based on a common examination. College policy is that term work accounts for 50% to 80% of the grade, and in most of our courses it counts for 60% with the final exam counting for 40%. Students should be aware, however, that the term mark is not finalized until after the final exam has been written, and that the term marks for all students in any section may be tempered by the results on the final exam. The Department feels that because of the cumulative nature of the subject (and the need to quickly recall and apply material from any part of an earlier course), a grade of C- or better should be awarded only to those students who can "put it all together", and this sort of overall competence is best tested for and demonstrated on the final exam. For this reason, we also require that in order to pass a course it is necessary to pass the final exam, and that in general, though term work can pull a mark up, it can not do so by more than one letter grade level. Students are advised, therefore, that it is never safe to coast on the term mark and neglect the final. The Langara grading system includes grades of A+, A, A-, B+, B, B-, C+, C, C-, D, F, N, or W; as defined in the Calendar . The following excerpt includes also a column of approximate percentage ranges which are intended as a guideline only: Letter Grade A+ Grade Point Equivalency 4.3 Interpretation A 4.0 85-95 A- 3.7 80-84 B+ 3.3 B 3.0 73-76 B- 2.7 68-72 C+ 2.3 C 2.0 58-62 C- 1.7 53-57 D 1.0 Distinguished Achievement (for consistently demonstrated excellence in all aspects of the course) Above Average Achievement (for consistently demonstrated above average proficiency in all aspects of the course) Satisfactory Achievement (for competent achievement in the course) Marginal Performance (credit granted but insufficient mastery to proceed to the next level) Approx % Range 96-100 77-79 63-67 48-52 The percentage ranges added here are approximate guidelines only - to give you an idea of what letter grade to expect on the basis of mid-term marks. We do try to be consistent and adjust test difficulty and marking styles so that these numbers are reasonably good predictors, but the actual cut offs in any particular course or section may vary slightly from these, and it is your instructor's judgement of your performance relative to the "interpretation" column that provides the real determination and meaning of the grades. Note: A grade of C- or better is required in order to use a course as a prerequisite for a subsequent course. 11 12 La ng Sp a r rin a C ar g o ch 20 lle iv 11 ge ed -