Educational Leadership, Learning and Curriculum Department Course Syllabus Course Number, SE 5770 Behavior Disorders in School Age Children Instructor Dr. Marcel Lebrun Office Location Rounds 033 Office and/or Online Availability Before or after class Office Phone 5352288 PSU E-mail: mrlebrun@plymouth.edu Term and Year Summer 2014 Course Delivery: July 1,2,3, 6,7 8am-12pm Catalog Description This course is designed to provide teachers with increased understanding of the needs of children who display maladaptive behaviors associated with conduct disorders in school settings. We will investigate specific causes, diagnosis, assessment methods, interventions, etiology, co-morbidity, subtypes, pharmacotherapy, role of the classroom teacher and possible resources. Course Overview This course will enable the student to collect and investigate multiple strategies and approaches when dealing with children with behavior disorders. Textbook List/Bibliography/Recommended Reading/Resources TEXTBOOKS Marcel Lebrun : Books Blackboards and Bullets Marcel Lebrun: Student Depression: The Silent Crisis IT IS HIGHLY RECOMMENDED THAT YOU READ THE LEBRUN TEXTS PRIOR TO BEGINNING THE COURSE. Samm N. House Behavior Intervention Manual by Hawthorne Educational Services. optional Daniel Crimmins Positive Strategies for Students with Behavior Problems Myles Cooley: Teaching Kids with Mental Health and Learning Disabilities in the Regular Classroom Use APA 6th edition format as appropriate as a model; it is advisable to include the APA 6th edition Publication Manual as a recommended/required resource for all courses. For assistance with APA style, see the APA website for rich resources: http://www.apastyle.org/index.aspx SE 5770 Page 1 Professional Standards, Course Goals/Objectives, and Assessment Assignment ASSIGNMENTS: Mini- Presentation 25% FBA Team Process 35% Visual Organizers Student Depression and Books, Bullets Blackboards 20% Journals 15% Attendance and Participation 5% Total 100% Assignment1 JOURNALS: Discussion questions will be led by individual students check schedule. Discussion time for each question will be 10-15 minutes. Think of a creative way to lead the class discussion and enhance Participation worth 15% Course Objectives: Using Hallmarks, the student will have the opportunity to: Standard(s) Assessed Develop and apply concepts of Informal Classroom Observation intervention to various settings such and discussion as school, and work environments through class projects. (Application and Scholarship) Assignment 2 FBA team group paper: As a team of educators you will do a functional assessment and present the case to your peers. See details at the end of the syllabus. Total points 35 points. You will be asked to follow a predetermined schedule for each component of the FBA. This will be presented at the first group meeting of the FBA process. You will be given the last hour of every class 11-12 to work on this process as a team. You are highly encouraged to schedule time to communicate outside of class if necessary. Study and identify dynamics involved in considering, planning, and evaluating behavior disorders in the context of families, schools and society. (Application) Assignment 3 Mini Presentation Behavior Disorders Study and analyze various classroom management models and then synthesize these models and theories into a personalized teacher behavior continuum dealing specifically with behavior disordered students. (Scholarship and application) SE 5770 Assessment Tool Formal Rubric Study and analyze a variety of students with special needs through experiences, case study readings, and class discussion. (Leadership and Advocacy) Formal Rubric Page 2 Visual Organizers You are asked to read two books Student Depression and Books Blackboards and Bullets. You will develop a visual representation of the key themes of the two books. Use your creativity and technology to represent your learning. This visual is electronic only. Worth 15% Analyzing text and making connections to application and identification of students with behavioral issues Rubric Content of Course Which Addresses Technological Standards/Competence Students will work extensively in Moodle for reading, postings and assignments Evaluation Plan/Grading Scale Incompletes: An instructor may decide to enter a grade of incomplete (IC) on a student’s record if unusual circumstances prevent completion of the course on time, and a minimal portion of the total class work needs to be completed. The course must be completed by the date specified by the instructor which cannot exceed one year beyond the original term of course completion. If the course is not completed by this date, the grade specified by the instructor will be recorded. If no grade is specified, a default grade of F will be recorded. The instructor is responsible for documenting and notifying the student of the work to be completed and the deadline. A student may not graduate with an incomplete on his or her transcript. Grading Scale 94 – 100 A 90 – 93.9 A- 87 – 89.9 B+ 83 – 86.9 B 80 – 82.9 B- 77 – 79.9 C+ 73 – 76.9 F SE 5770 Page 3 Course Calendar/Agenda Daily Schedule DATE 7/1 READINGS Chapters 1Crimmins Cooley part 1 JOURNALS Questions 12- ARTICLES Psychiatric Disorders in EBD Strategies for Unpredictable Behaviors ASSIGNMENTS Work on power point project Books Blackboards and Depression Chapters 1-5 discussions Work on Visual Organizer Form Groups for FBA 7/2 Chapters 2 Crimins Cooley Disorders-Anxiety Questions 34-5 Dodging Power Struggles 7/3 Chapters 3-4 Questions 6Criminis 7-8-9 Cooley DisordersMood- ADHD 7/6 Chapters 5 -6 Crimins Cooley Disorders Communication Question 10-11-12 Effective Teacher Command Work on power point project Send via email 8pm BBB and Depression 6-12 discussions Module on Iris Center at website- FBA if you are not familiar with this intervention-assessment Work on your Visual Organizer Work on FBA project BBB and Depression 12-16 discussions POWERPOINT PRESENTATION in class Work on your visual Organizer Hand in FBA by 3pm today BBB and Depression 17-20 discussions Work and finish your visual organizer 7/7 Chapters 7 Crimins Cooley Disorders Disruptive Behaviors Questions 13-14 Bullying Articles are available for your reference Visual Organizer presentation FUNCTIONAL BASED ASSESSMENT Group Presentation Instructor Additions 1. JOURNALS: Discussion questions will be led by individual students check schedule. Discussion time for each question will be 10-15 minutes. Think of a creative way to lead the class discussion and enhance participation. 2. FBA team group paper: As a team of educators you will do a functional assessment and present the case to your peers. See details at the end of the syllabus. Total points 35 points. You will be asked to follow a predetermined schedule for each component of the FBA. This will be presented at the first group meeting of the FBA process. You will be given the last hour of every class 11-12pm to work on this process as a team. You are highly encouraged to schedule time to communicate outside of class if necessary. 4. PARTICIPATION: This course will be conducted like a seminar. The expectations are that you participate actively, attend class and demonstrate a positive and open attitude towards new ideas and your colleagues. Each class that is missed will be a reduction of 1% from your final grade unless you have a valid excuse and that you have informed the professor prior to the absence. SE 5770 Page 4 5. Mini-presentation. The purpose of this assignment is to provide the members of this class with a bank of resources that could be used once back in the classroom. You will search out a strategy that can be used with students who are having difficulties (can be discipline, socio-emotional, behavior, psychological, management, social etc.). You will have 15 minutes to present the strategy. You will have a MAXIMUM OF 10 SLIDES, WITH THE 11TH SLIDE BEING YOUR REFERENCES IN APA STYLE. This strategy can be on any of the topics in the text, from power point presentation, resource guides or readings, or (an independent idea, please see Dr. Lebrun for approval before proceeding.). Make sure that your power presentation has specifics about the behavior that you are trying to change and the specifics or steps to the intervention. Also give some general statistics on the problem, how the behavior manifests itself, characteristics of the behavior disorder, implications for the classroom or school, any types of services needed to effectively deal with this issue etc. This presentation must be sent to Dr. Lebrun by Thursday July 2nd by 8pm, if you would like your grade at the presentation on Friday. Please see examples on Moodle of the power point and handout that you will give to your audience, usually 2-4 people depending on size of class. Points to identify on handout: Title of Strategy, Developer or Author of Strategy Purpose of Strategy. Goals and objectives of strategy. Identification of level (K-4), (5-8), (9-12) that strategy is intended for. Short description of the strategy. Directions on how to teach this strategy Cautions about the strategy Rationale for choosing this particular strategy. Rubric for presentation will be distributed to students prior to the presentation dates IDEAS FOR POSSIBLE PRESENTATION TOPICS: Mean Girl Syndrome, Anti-social personality disorder, ADHD, Reactive Attachment Disorder, Bullying, Cyber Bullying, Juvenile Fire Starters, Self-Injurious or Mutilators, OCD, Generalized Anxiety Disorder, Conduct Disorder, Alcohol Abuse or Addiction, Prescription Drug Abuse or Addiction, Juvenile Delinquent, Child Abuse, School Shooters, Depression, Criminal Behaviors, Juvenile Runaways, Juvenile Sex Trade Workers etc. You can research many different articles that highlight ideas as possible strategies for kids for behaviour disorders. You can choose one of these articles and use it as the foundation for your presentation. I have put an example of power points on the moodle for your reference. Individual Students will lead the discussion JOURNAL QUESTIONS: 1. Is humane behavior really in decline in the US or do we deny or idealize the past? Student _____________ 2. What are the advantages and disadvantages of zero tolerance policies for certain types of behaviours? Student _______________ 3. Are the discipline policies of the school with which you are most familiar reactive or proactive? Student ________________ 4. What are the implications of treating children with behaviour problems as disabled or mentally ill? Student ________________ 5. Should the ideals of inclusive special education, originally developed for students with disabilities, also be applied to students who misbehave? Student ________________ 6. In what ways do the behaviours of educators and the policies of schools bring about student misbehaviours? Student ________________ 7. In what ways do the behaviours of educators and the policies of schools promote responsible student behaviours? Student ________________ SE 5770 Page 5 8. Can discipline ever really be non-coercive? Student ________________ 9. Should schools teach moral reasoning? If not, why not?, If so, how? Student ________________ 10. In your experience, do teachers provide too much, the right amount, or too little positive recognition to students? Student ________________ 11. What sorts of logical consequences are available in your classroom and how might they be logically connected to the more common kinds of student misbehaviour? Student ________________ 12. Is the code of conduct too time consuming for the average teacher to develop, teach, implement and reinforce, or is the time invested worth the long term returns? Student ________________ 13.Can the learning that is reinforced extrinsically (external rewards) become internalized and reinforced intrinsically (internal values)? Student _______________ 14. Evaluate your own practice. What sorts of positive and negative rein forcers exist in your classroom? Do you ever attempt to extinguish behaviours by withholding reinforcement? Are punishments ever used inadvertently or on purpose? Student ________________ FBA PLANNING AND PREPARATION TEAM PROCESS Prior to doing the FBA please do the FBA module at : www.iriscenter.com for your knowledge DATE DUE: July6 th GROUPS OF 3-5 ONE PAPER HANDED IN FROM GROUP. COMPONENTS OF FBA 1. Team meets to discuss student from case study 2. Team develops a Testable Hypothesis follow the template in moodle 3. Team develops a Function Based Intervention Plan see template in Moodle 4. Team develops Function based Assessment template Part 1 and Part 2 5. Team develops Behavior Support Plan Worksheet see template in Moodle. 6. Team develops a title page for project. 7. Team develops the purpose for why the FBA is being done on this child. This is an introductory paragraph after the title page 8 Team checks rubric to make sure all components have been included in package. 9. Package is complete and ready to hand in on July 6th by 3pm FBA TEMPLATES ARE AVAILABLE IN MOODLE- PLEASE CONSULT Visual Organizer Presentation: You will be asked to develop electronically a visual organizer graphic of your learning and key ideas of the two books. Make sure to integrate any themes that cross over and or are connected. Please be creative, represent the key ideas of the two books. Please see examples on Moodle of previous student’s work. Worth 15% and are due on July 7th. You will be presenting them in class. SE 5770 Page 6 Assessment Rubrics . Presentation Project Rubric (to be filled out by Dr. Lebrun) Excellent (4) Good (3) Satisfactory (2) Unacceptabl e (1) Content An abundance of material clearly. Related to the topic. Varied use of Sufficient, accurate information. Related to topic; many good Information presented reveals some understanding of topic. Information was Information presented reveals little understanding of the topic. Inaccurate materials. points made, but mostly accurate, information Info. Was accurate and there is an uneven needed some presented. balance and little interpretation or variation. explanation. Most information presented in logical sequence; Generally very well organized, but better transitions from idea to idea and medium to medium needed Concepts and ideas are loosely connected; Lacks clear transitions; Flow and organization are choppy Presentation is choppy; Disjointed; no apparent logical organization of presentation Some originality apparent; Good variety and blending of materials/media Little or no variation; Material presented with little originality or interpretation Repetitive Little or no variety; Insufficient use of multimedia reflected current research and/or practices. Coherence and Organization Creativity SE 5770 Topic and approaches to share the information are clearly stated and specific; Information flows together well; Good transitions; succinct, but not choppy; Well organized Very original presentation of material; Uses the unexpected to full advantage; Captures audience attention Page 7 Handout Brief, well articulated; Practical handout provided Brief/ clear somewhat Practical handout provided Handout provided some useful information about the topic Handout had limited information in terms of usefulness Resources Many different types of sources, clearly cited and mentioned in presentation. APA format is accurate Some variety of sources, clearly cited. APA format contains errors Few sources utilized, not clearly cited. APA format has multiple errors. Only one source utilized. APA format is not cited. Total /20 SE 5770 General Comments on presentation: Page 8 FUNCTIONAL BEHAVIOR ASSESSMENT RUBRIC GRADUATE TOTAL POINTS CATEGORY IDENTIFICATION and purpose OBSERVATIONS SC ORE Comments 5 Comments 5 Does Not Meet Expectations 1 points DOES NOT MEET Comments 5 APPROACHING TARGET Excellent On Target 5 point TARGETED Missing components, student identification, school description incomplete, map poorly done, profile is incomplete. Some components missing, some details included, overall information is included but not explicit in explanation. Profile is incomplete. All information is clearly articulated, and all required components are present. Does not integrate personal observations or knowledge. Integrates personal observations and knowledge in a cursory manner. Integrates personal observations and knowledge in an accurate and highly insightful way Does not present new observations. Analysis is poorly done and does not show clear analytical skills TESTABLE HYPOTHESIS Approaching Target 3 points Ideas are incomplete or have inaccuracies, or there are ideas expressed without support. Supporting ideas and explanations are lacking and poorly articulated and developed in an minimal way. Does not present new observations and analysis is incomplete. Presents new observations AND ANALYSIS is highly correlated. Content is complete and on-point, but lacking in new ideas. OR supporting evidence is lacking. Content is complete, onpoint, thoughtful, and offers new ideas. Content generally doesn’t invite further discussion on investigation. Sections are needing further development. Supporting detail is abundant and appropriatebacks up author’s points. Content encourages further discussion on topic. FBA TEMPLATE PART 1 and 2 Comments 5 Does not integrate personal observations or knowledge, does not connect the theory to practice, and does not articulate well the theory put forth. Does not integrate personal observations or knowledge fully with the theory. States the theory but has limited explanations and correlations. Needs to expand on the specifics of the theory. Does not present new observations Does not present new observations BEHAVIOR SUPPORT PLAN template Comments 5 ORGANIZATION Comments 5 SE 5770 Lacking critical thinking. BSP tends to address peripheral issues. Generally accurate, but with omissions and lacks of consistency in evidence. BSP is poorly articulated and does not match the function of the behavior. Organization of project component s are unclear and not presented in a logical sequence Integrates personal observations and knowledge in an accurate and highly insightful way when comparing expert’s theory. Is able to accurately draw conclusions and make comparative statements Is able to substantiate all explanations with good psychological evidence and knowledge. Some critical thinking evident, but BSP may not directly address the issue or does not demonstrate engagement with the function of the behavior. Some connections and interventions are applicable, but under developed or have not expanded fully on the specifics within the plan. Clear evidence of critical thinking (application analysis, synthesis, and evaluation). BSP is characterized by originality, engagement, and relevance to the student’s function of behavior. Organization of project is clear and presented in a logical sequence. Some of the categories are not organized well. Organization of project is clear and presented in a logical sequence. All headings, categories are in the correct order, and organized to show scope and sequence. Page 9 WORD CHOICE AND GRAMMAR Comments 5 Function Based Intervention Planning Comments 5 Word choice and sentence structure are not suitable for graduate level work and in need of major improvement Does not integrate personal observations or knowledge, does not connect the information to practice, and does not articulate well the theory put forth. Does not present new observations. Limited to no analysis, with missing components. Word choice and sentence structure are barely suitable for graduate level work . Errors in spelling are present Word choice and sentence structure are suitable for graduate level work Does not integrate personal observations or knowledge fully with known psychological practices and theories. States the theory but has limited explanations and correlations. Needs to expand on the specifics, dates are missing. Integrates personal observations and knowledge in an accurate and highly insightful way when comparing expert’s position or theory. Is able to accurately draw conclusions and make comparative statements. Does present new observations, however limited. Total /40 Name : _______________________________ Final Grade ________ Weighted grade ________________ SE 5770 Page 10 Plymouth State University Intervention Strategy handout Title: Developer or Author of Strategy: Purpose of Strategy: Goals and objectives of Strategy: Grade Level Applicable for: Description of Strategy: Directions on how to teach this strategy: Cautions about Strategy: Rationale for choosing the strategy SE 5770 Page 11 Intervention Strategy Handout Example Preventing Relational Aggression Title: Pair and Share Developer or Author of K. Armstrong Strategy: Purpose of Strategy: Relationship and Self Esteem Building Goals and objectives of Strategy Grade Level Applicable To give girls the opportunity to develop a relationship outside of their social circle To build self esteem in girls by guiding them to recognize their personal strengths Practice relationship building skills. Teaches girls about Relational Aggression Creates a forum for girls to discuss Relational Aggression Places a sense of responsibility for Relational Aggression Kindergarten - College for: Description of Strategy: This activity pairs girls that normally wouldn’t take the opportunity to interact, giving them the opportunity to build a relationship outside of their normal social circle. It gives the girls the opportunity to learn about relational aggression while exploring their own personal strengths. It further empowers them to take responsibility for bullying in their school. Directions on how to 1. 2. teach this strategy: 3. 4. 5. 6. 7. 8. 9. SE 5770 Create a colorful poster labeled “Girls Helping Girls” Give a brief overview of relational aggression or “Mean Girls Syndrome”. Provide a definition, the reason girls do it, and how it feels. Break girls into pairs. Match girls with someone that they would not normally interact with. If there is an odd number, allow three girls in one group. Ask the girls to interview one another. Their first questions should be “what are your personal strengths” After both girls have had a turn being interviewed, the group leader should ask the girls to further discuss relational aggression and come up with one answer that they both can do to end bullying in their school. When the girls are finished interviewing and discussing, the group can come back together Ask the girls to come up as pairs and introduce one another to the group. They must share what the other girl’s personal strengths are, if they found any strengths that the other girl was unaware of, and what they found most interesting about the girl that they interviewed. Once both girls have introduced one another; they share their idea to stop relational aggression. They write their idea on the poster board labeled “Girls Helping Girls” and sign it, pledging not to participate in any form of bulling, and to do their best to help their partner if they become a victim. After each team has taken a turn, the group hangs the poster in a visible spot for the year. Page 12 Cautions about Strategy Don’t match girls who are known to dislike one another. This could lead to one girl exploiting the other with the information that she asks for. The group leader should be prepared to offer some positive words about each girl, if their interview falls short. No girl should leave feeling negatively about herself or the experience. Be sure to make girls understand that their pledge to help their partner means that they do their best. It does not make them solely responsible. It should be explained that sometimes helping means reporting it to an adult that is in a better position to help Relational Aggression is the core of the “Mean Girls” Syndrome. When researching it, there seemed to be very few activities used to address the problem. Most strategies involved the training of staff, What is the rationale for choosing this strategy? policy setting, or the education of the adults in the girl’s life. I wanted to work with a strategy that would include the girls, and empower. This strategy not only guided the girls in taking the first step towards change, but, it also helped them to take responsibility for being a bystander. I liked that this strategy focused on relationship building, given that relational aggression focuses on tearing relationships apart. This strategy also helped the girls involved to consider their own strengths, something that a girl will need to be aware of if she becomes the target of relational aggression. SE 5770 Page 13 Student Depression& Books Blackboards and Bullets Visual Organizer Poster Excellent (4) Good (3) Satisfactory (2) Unacceptable (1) Content An abundance of material clearly. Related to the topic. Varied use of Sufficient, accurate information. Related to topic; Information presented reveals some understanding of topic. Information was many good points materials. Info. was Information presented reveals little understanding of the topic. Inaccurate mostly accurate, needed made, but there is an accurate and reflected information some interpretation or uneven balance and current research and/or presented. explanation. little variation. practices. /4 Coherenc e and Organization Topic and approaches to share the information are clearly stated and specific; Information flows together well; Good transitions; succinct, but not choppy; Well organized Most information presented in logical sequence; Generally very well organized, but better transitions from idea to idea and medium to medium needed Concepts and ideas are loosely connected; Lacks clear transitions; Flow and organization are choppy Presentation is choppy; Disjointed; no apparent logical organization of presentation Poised, clear articulation; Clear articulation, but not as polished Some mumbling; Little eye contact; Uneven rate; Little or no expression Did not capture and/or maintain audience Attention/ interest /4 Speaking Skills Proper volume; Steady rate, good posture and eye contact; Enthusiasm; /4 SE 5770 Confidence Page 14 Audience Response Involved the audience in presentation; Points made in a creative way; Held the audience’s attention throughout Presented some facts with some interesting “twists”; Held the audience’s attention most of the time Some related facts, but went off topic and lost the audience; Mostly presented the facts with little or no imagination Did not capture and/or maintain audience attention and interest Completed within time limit, but had to speed up the pace to do so Did not complete the presentation, or completed too soon /4 Length of Presentation Completed presentation within time limits and had time to answer questions Completed presentation within time limits /4 SE 5770 Page 15 Conceptual Framework PSU College of Graduate Studies Program Hallmarks Leadership and Advocacy Students will understand the challenges of dealing with behavior disordered students and look at creating environments and situations that are effective at meeting the needs of this specialized population Reflection and Innovation Students will reflect on their skills and competences and look for new ways to address the needs of this challenging population Scholarship and Application Students will investigate new theories and strategies and apply them to specific case studies and personal experiences Professionalism and Service Students will understand the need for confidentiality with mental health issues and a variety of needs and how to obtain services for these students Global Awareness and Social Responsibility Students will discuss the need for character and value development in schools and in this specialized population. Specific skills will be taught about how create more socialized and healthy children overall in our school system. SE 5770 Page 16 University Policies and Procedures ADA Policy: Plymouth State University is committed to providing students with documented disabilities equal access to all university programs and facilities. If you think you have a disability requiring accommodations, you should contact the PASS office in Lamson library (535-2270) to determine whether you are eligible for such accommodations. Academic accommodations will only be considered for students who have registered with the PASS Office. If you have a Letter of Academic Accommodation for this course from the PASS office, please provide the instructor with that information privately so that adaptations can be made to meet your needs. Course materials online comply with the Web-based Intranet and Internet Information and Applications Standards in accordance with ADA Section 508. Academic Integrity: Academic integrity is the foundation of the pursuit of knowledge. All members of the academic community are expected to be dedicated to the pursuit of knowledge in an honest, responsible, respectful, and ethical manner. Every violation of academic integrity is an affront to the academic community. Violations of academic integrity make fair evaluation impossible and cast doubt upon the seriousness with which students accept the responsibility of acquiring an education. Members of the academic community are expected to report all instances of those violations of academic integrity that come to their attention. Both faculty and administration consider it their duty, as guardians of academic standards and intellectual honesty, to enforce the academic integrity policy by prosecuting all cases of violation of academic integrity to the fullest extent. Students are urged to consider that it is the toleration of violations of academic integrity, and not the reporting of it, that is dishonorable. Please refer to the Graduate Catalog for more information and the entire policy. Sensitive Materials: Material in this course, in some instances, may be sensitive or emotionally provocative. As you review the syllabus, or at any time during the course, please let your instructor know if you anticipate, or are having, a problem with any assignment or classroom activity. We can then discuss how this assignment or activity is necessary for meeting course competencies and whether an alternative assignment or activity can be considered. We can also discuss campus resources that you may find helpful in dealing with your concerns. Plymouth State University Curtailed Operations Information: Plymouth State University normally remains open through inclement weather. Because most students live within minutes of the campus, every effort is made to avoid an official closing. There may be times, however, when an emergency or extreme weather conditions necessitate a general closing of the University. Please sign up for PSU Alert Emergency Text Messaging at: plymouth.edu/alerts Following are the PSU curtailed operations and/or class cancellation notification procedures: In the event of severe weather or an emergency, the University Administration will do all it can to decide on and post notifications of class/event cancellations and/or facility closures by 6:00 a.m. for classes running during the day. For canceling evening classes, the decision is usually made and communicated no later than 3:00 p.m. Every effort will be made to make the decision as early as possible. If you are wondering, call the storm line (603-535-3535) or check the PSU website. Use your own judgment about travel during inclement weather; the best choice is the one that keeps you safe. Notify your instructor(s) if you have to miss a class. Lamson Library and Learning Commons Access to the IT Help Desk is available at 603-535-2929. Log in to MyPlymouth to access all of the Lamson Library and Learning Common resources and services. The Wrting Center and the PASS office are located in the lower level of Lamson; the Help Desk in on the Main Floor. SE 5770 Page 17