Administrative Office Systems
Grayslake . Vernon Hills . Waukegan . Online
Program Overv­iew
Business Division
Room T102, (847) 543-2041
www.clcillinois.edu/programs/aos
ADMINISTRATIVE P­­ROFESSIONAL
(Associate in Applied Science) Plan 22SM
The Administrative Professional degree provides
a blend of office automation skills including word
processing and related computer applications
leading to administrative professional positions
in an office environment. In addition, students
establish skills in business communication and
general business practices.
Administrative Professional Degree Electives
ACC Elective. . . . . . . . . . . . . . . . . . . . . . . . . . . 3
AOS Electives
(except AOS 170 or AOS 171). . . . . . . . . . . . . 1-6
BUS Electives . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
CIT Electives (except CIT 119 or CIT 120) . . . 1-3
EWE 220 Cooperative Work Experience I. . . 1-3
HIT 111
Medical Terminology. . . . . . . . . . . 3
PLS Elective . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Other electives may be chosen with consent of an
AOS faculty advisor.
To complete an A.A.S., students must meet General
GENERAL OFFICE
(Certificate) Plan 22SP
Requirements detailed in the CLC catalog at www.
The General Office certificate prepares individuals for
clcillinois.edu/catalog/ (select Career Programs).
office positions such as general office clerk, general
Phase I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AOS 112 Computer Basics/Software
Applications. . . . . . . . . . . . . . . . . . 3
AOS 122 Business Mathematics. . . . . . . . . . 3
AOS 172 Business English. . . . . . . . . . . . . . . 3
AOS 178 Intermediate Keyboarding*. . . . . . 3
BUS 121 Introduction to Business. . . . . . . . 3
Phase II . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16
office assistant, and clerk-typist. This certificate
emphasizes skills needed for entry-level positions and
career advancement.
Phase I . . . . . . . . . . . . . . . . . . . . . . . . . . .. 7
AOS 111 Business Communication or
AOS 172 Business English. . . . . . . . . . . . . . . 3
AOS 170 Computer Keyboarding I. . . . . . . . 2
AOS 171 Computer Keyboarding II. . . . . . . 2
AOS 111 Business Communication. . . . . . . . 3
AOS 113 Comprehensive Word Processing. 3
Phase II . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ACC 112 Accounting Procedures I or
AOS 112 Computer Basics/Software
ACC 121 Financial Accounting. . . . . . . . . . . 3-4
CIT 111
Comprehensive Spreadsheets. . . . 3
AOS 113 Comprehensive Word Processing. 3
ENG 121 English Composition I. . . . . . . . . . 3
AOS 178 Intermediate Keyboarding*. . . . . . 3
Phase III . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AOS 118 Advanced Word Processing/
Applications. . . . . . . . . . . . . . . . . . 3
Total Hours for Certificate. . . . . . . . 16
Desktop Publishing . . . . . . . . . . . . 3
AOS 214 Administrative Office Procedures. 3
* AOS 178 Students must complete AOS 170
AOS 215 Presentation Software. . . . . . . . . . 3
and AOS 171 or demonstrate proficiency on a
CMM 121 Fundamentals of Speech or
placement test. Contact an AOS faculty advisor
CMM 128 Interviewing Practices. . . . . . . . . . 3
for more information.
AOS Elective (See AOS Electives List). . . . . . . 3
Phase IV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AOS 237 Managerial Communication. . . . . 3
AOS 216 Integrated Office Projects. . . . . . . 3
PSY 121
Introduction to Psychology or
PSY 122
Psycholory in Business
and Industry. . . . . . . . . . . . . . . . . . 3
Humanities or Fine Arts Elective *. . . . . . . . . . 3
AOS Elective (See AOS Electives List). . . . . . . 3
Total Hours for Degree. . . . . . . . . . . 60-61
Typical Jobs *
•
•
•
•
•
•
•
•
•
•
•
Senior Executive Assistant
Executive/Administrative Assistant
Human Resource Assistant
Marketing/Sales Assistant
Office/Facilities Manager
Project Coordinator
Customer Service/Call Center
Presentation Specialist
Office Clerk
Receptionist
Virtual Assistant
Salary Range
Office Team 2013 Salary Guide lists
salaries for the Chicagoland area of
up to $76,875 for Senior Executive
Assistants and beginning salaries of
$27,060 for general clerical positions.
Salary figures can be increased for
multilingual abilities and professional
designations such as CAP or MOS
certifications. Salaries vary with
employee responsibilities, skills, and
experience levels.
Job Outlook *
Employment of secretaries and
administrative assistants is expected
to grow 12 percent from 2010 to
2020. More than 2.3 million jobs are
expected to be added between 2010
and 2020.
The hiring outlook for administrative
professionals in the United States
is generally positive. Employers
are not only bringing back
administrative roles eliminated
during the downturn, but they’re
also positioning their companies for
future growth by creating new ones.
Employers
Office personnel can be found in
almost any type of industry. They
work in corporate America, law
offices, hospitals or the medical field,
schools and government agencies.
*Career information is based on data
from the Bureau of Labor Statistics
2012 for the Chicagoland area and
Office Team’s 2013 Salary Guide.
Administrative Office Systems
www.clcillinois.edu/programs/aos
OFFICE PROFESSIONAL
(Certificate) Plan 22SN
Administrative Assistant Certificate Electives
The Office Professional certificate prepares
AOS Elective
individuals for positions using current industry
(except AOS 170 or AOS 171). . . . . . . . . . . . . 1-3
software. Students complete word processing,
EWE 220 Cooperative
presentation software, spreadsheet courses and
Select 3 hours of electives:
Word Processing . . . . . . . . . . . . . . 3
Department Chair
Other electives may be chosen with consent of an
Lauren LoPresti
(847) 543-2925
lopresti@clcillinois.edu
AOS faculty advisor.
AOS 118 Advanced Word Processing/
ADMINISTRATIVE LEADERSHIP
(Certificate) Plan 22SQ
The Administrative Leadership certificate provides
AOS 114 Outlook . . . . . . . . . . . . . . . . . . . . . 1
Desktop Publishing. . . . . . . . . . . . 3
AOS 215 Presentation Software. . . . . . . . . . 3
individuals an opportunity to improve skills needed
CIT 111
in their present positions and gain competencies
Comprehensive Spreadsheets. . . . 3
necessary for advancement and growth. This
Total Hours for Certificate. . . . . . . . 13
certificate concentrates on communication,
managerial, and leadership skills for self-development
and improved career opportunities.
ADMINISTRATIVE ASSISTANT
(Certificate) Plan 22SO
The Administrative Assistant certificate prepares
individuals to perform a variety of advanced tasks
and assume responsibility in the general office
environment in positions with titles such as general
office assistant and word processor. This certificate
advancement.
The U.S. Department of Labor (www.
AOS 233 Management Skills . . . . . . . . . . . . 3
bls.gov/oco) states that secretaries
AOS 237 Managerial Communication. . . . . 3
and administrative assistants perform
AOS 253 Leadership. . . . . . . . . . . . . . . . . . . 3
a variety of administrative and clerical
Total Hours for Certificate. . . . . . . . 12
duties necessary to run an organization
How to Get Started
AOS 112 Computer Basics/Software
together you can plan a schedule of classes that will
fit with your lifestyle and program completion goal.
Processing . . . . . . . . . . . . . . . . . . . 3
AOS 172 Business English. . . . . . . . . . . . . . . 3
AOS 178 Intermediate Keyboarding . . . . . . 3
efficiently. Here are just a few
examples:
and they will be happy to set up a meeting where
Joseph Gehrke
(847) 543-2528
jgehrke@clcillinois.edu
Nature of Work
Office Procedures . . . . . . . . . . . . . 3
Phase I . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
AOS 113 Comprehensive Word
Yvonne Block
(847) 543-2819
yblock@clcillinois.edu
Contact the department chair or an instructor
Applications. . . . . . . . . . . . . . . . . . 3
Instructors
AOS 214 Administrative
emphasizes word processing and related office
skills for both entry-level positions and career
19351 W. Washington Street
Grayslake, IL 60030
Work Experience. . . . . . . . . . . . . . 1-3
information management courses.
AOS 113 Comprehensive
Contact Info
Attend an Information Session
Faculty present valuable academic and career
information in their area of expertise. For our
current schedule on information sessions, please go
•Serve as information and
communication managers for
an office
•Plan and schedule meetings
and appointments
•Organize and maintain paper and
electronic files
•Manage projects
•Conduct research
to www.clcillinois.edu/busdv/infosessions.
•Disseminate information by using
AOS 111 Business Communication. . . . . . . . 3
How to Register
sites and e-mail
AOS 118 Advanced Word Processing/
Visit www.clcillinois.edu/register.
Phase II . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Desktop Publishing. . . . . . . . . . . . 3
AOS 215 Presentation Software. . . . . . . . . . 3
Phase III . . . . . . . . . . . . . . . . . . . . . . . . . . .9
AOS 214 Administrative Office Procedures. 3
CIT 111
Comprehensive Spreadsheets. . . . 3
AOS Elective (see list) . . . . . . . . . . . . . . . . . . . 3
Total Hours for Certificate. . . . . . . . 30
What Class to Take First
the telephone, mail services, Web
As the reliance on technology continues
to expand in offices, the role of the
Begin with a class that you enjoy. We want your first
office professional has greatly evolved.
college experience with us to be exciting. Our goal is
Office automation and organizational
for you to be successful so that you will continue and
restructuring have led secretaries and
finish with your degree. Some suggestions are:
administrative assistants to increasingly
AOS 111, Business Communication; every job
assume responsibilities once reserved
requires good communication skills. Or, AOS 113,
for managerial and professional staff.
Comprehensive Word Processing; this course
­teaches the basics of Microsoft Word.
Come to CLC to obtain valuable skills.
Per 2014-2015 catalog
September 2014