Introduction to Management

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Introduction to Management

MGTO 120 (Summer)

Meeting Times and Venue

Mondays, 2:00PM – 4:50PM

Wednesdays, 2:00PM – 4:50PM

Fridays, 2:00PM – 4:50PM

Room 2503 (Lift 25/26)

Instructors

Emily Huang,

Office: 4383 (Lift 17/18)

Email: mnhgh@ust.hk

Jian Liang

Office: 4383 (Lift 17/18)

Email: mnjian@ust.hk

Office Hours:

By appointment, Tuesdays & Thursdays.

Course Description

This course is an introductory course on basic management concepts, principles and practices. It will integrate contemporary management issues to traditional management functions of planning, organizing, leading and controlling. Key to this course will be the application of management knowledge at workplace and everyday situations. In detail, it will cover these topics in this course:

• Where management ideas came from

• The universality of management

• Major management theories and concepts and to apply them

• Specific examples of well- and poorly-managed organizations

• Individual factors in organizational success (motivating, deciding)

• Key group factors in success (communication, leadership, power)

• Organizational design, how to structure an organization

• How to fit with the environment (example: in turbulent environments be flexible!)

• Organizational culture and change

• Current management challenges

MGTO120 – Emily & Jian

Summer, 2006

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Course Objectives

After taking this course, students are expected:

1.

To be able to recognize and use basic terms in management theory (see Course Description for list of some basic terms).

2.

To be able to apply management concepts outside of the classroom, so you will become a knowledgeable and indispensable employee to your manager.

3.

To be able to apply course content to your workplace, so you can either perform your managerial tasks better, or view business issues from a management perspective so as to get along with your managers better.

4.

To improve skills to manage your professional and personal lives. We all need to manage our lives: better plan and organize our activities, motivate and influence others as well as monitor environments to succeed in both our professional and family lives.

Textbook (required)

Stephen P. Robbins and Mary Coulter (2005). Management (8th Edition). Prentice

Hall with CD

Performance Evaluations

Part 1 Exams

Two exams (middle-term and final) will be given during this course. The forms of both exams are: approximately forty percent of each exam will include multiple choice and true/false questions while the remaining sixty percent will consist of fill-in-theblank, short answer essay questions. The middle-term exam will cover material discussed during the first half of the class (given by Emily), while the final exam will cover material discussed during the second half of the class (given by Jian). These exams will focus on concepts, theories, competencies and practices of management of organizations. All materials covered in text or tutorials or classes discussions, lectures, case analyses, exercises, anything - are subject to examination.

MGTO120 – Emily & Jian

Summer, 2006

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Example Exam Questions

1. The “free rider tendency” explains which of the following? a. b. c. d. why, as groups get larger, the individual contribution often decreases why there is always one person who does not work as hard as other group members why group productivity grows in a linear fashion why the productivity of groups is exponential

2. Lewin’s three-step change model includes ( ), ( ) and ( ).

3. The functions of management include planning, organizing, ( ) and ( ).

4. Your Aunties and Uncle have a factory in Dongguan. They have high employee turnover, and workers do not seem very satisfied. Tell Aunties and Uncle how the ideas of Herzberg or ideas of

Maslow may help motivate workers.

Part 2 Group Project: Learning from Hollywood

Students are required to form into groups and complete a group project. In this project you and your team-mates will find a popular movie (a Hollywood-type movie,

NOT an educational film) that can be used to illustrate a topic covered in the MGTO

120 course. For example, in the movie Titanic, the firm that owned the ship clearly put profits ahead of safety. In one scene the representative of the owners tells the captain to push a bit faster in spite of dangers, clearly wanting to enhance corporate prestige by setting a speed record crossing the Atlantic. Each group will prepare a 10 to 12 minute Powerpoint/multimedia presentation including segments from a real movie, and write a report.

Step 1: Find a video where either the main character or the events covered in MGTO

120. If you are not sure about the appropriateness of the movie/video you choose, please check with us. Decide your video early.

Step 2: In a maximum of 5 pages draw conclusions from your work. Briefly summarize the story and the Management issues raised in the movie/video. Then move to the more important part of the paper. That is, analyze issues you raise using the video.

Use the characters and story development in your video to help you ask and answer one or more questions about management. Finally, you should consider managerial implications or lessons we might draw from the analysis. There is no set format for these presentations or reports. You will use excerpts from a Hollywood-style movie to illustrate something related to the topics in this class. Write your report using your video as a point of departure, suggesting “Lessons for the manager from Titanic” or whatever you selected. Be creative!

Step 3: make a dynamite multimedia presentation, such as Powerpoint, including some actual video from your movie. In the final presentation, your group will have

10-12 minutes to present your work to the class, and plus a 3-5 minutes Q&A.

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Summer, 2006

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What do experts say about Hollywood’s view of business? Take a look at “Does

Hollywood bash big business?” in The moral imagination: how literature and films can

stimulate ethical reflection in the business world, edited by Oliver Williams, 1997,

University of Notre Dame Press. It will be on reserve in the Library.

Your projects (written report and PowerPoint slides, hard copy) will all be handed in on 3 July at the beginning of the class. Soft copy needs to be sent to us via email on or before 3 July. The final presentation is in the 5 July class. Projects will be graded based upon the clarity of expression, evidence of understanding the concepts and the quality of the concepts’ applications.

Part 3 Participation

At the end of the course, we will assign students a grade based on their level of class participation. Behaviors that we will take into account will include: attendance, arriving to class on time, preparation for class, in-class discussion and participation, and completion of in-class and out-of-class assignments.

Part 4 Overall Evaluations

35

Final-Exam

Group project

Participation

15 points

15 points

Total

Letter grades will be assigned on a 10% scale.

[100 to 90 points = A, 89 to 80 = B, etc.]

The

C

Words for Student Conduct

As a university student, you will be proud for your following behaviors!

1. Class policies

First and foremost, all members of class (students and the professor) will act with the physical and psychological well-being of other class members in mind. S tudents are expected to read the assignments prior to class, be prepared to participate in discussions and exercises, and to bring their textbook to class. We greatly appreciate and encourage students to participate in discussion and to ask questions during my lectures. Unless you are answering or asking a question or we are in discussion, you will be expected to not talk to other students during lectures or to engage in other activities which would disturb the class. This included the use of cell phones and

allowing cell phones to ring during class. If you consistently disturb class, we may assess penalties against your class point standing.

2. Class Attendance

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Summer, 2006

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Students are expected to arrive on time and to attend each meeting of the class. Please be on time. It is disruptive to your classmates and us when you arrive late to class and you will often miss important announcements. Students are responsible for all material covered in the class, which may include handouts, videos, and presentations. Additionally, the content of the lectures may include materials not in the text. If material in class is missed, it is the student’s responsibility to obtain missed material and information from other students.

A Personal Response System device (PRS) is required for this course starting class 2!

You may check out a PRS from the AV counter of ITSC at Rm 1030, next to lift 1 (Bank of China Branch). Office hours: Mon - Fri (except public holidays) 8:30am - 5:00pm;

Sat 8:30am - 11:45am.

3. Completion of Assignments, Project and Exams

To grade students fairly, we must treat everyone equally regarding late work. Late assignments (including exams and the group project) will be penalized one-half of a letter grade per day (beginning the first day). We may waive all or part of the penalty if there is a documented and legitimate excuse. To be legitimate, it must be a sudden, unexpected, mandatory and time consuming situation.

If a class is canceled on the date when an assignment is due or an exam is scheduled, it will be rescheduled to the next class meeting.

Any instructors, including ourselves, will feel more favorable towards a student who is conscientious and discusses late work and absences either before-hand or as soon as possible.

Incompletes and ABS (absent from mid and final exam) grades may be given when a student contacts us before the exams and may be given if the student has a

documented and legitimate excuse and only if the student is currently passing the course.

4. Character building

In meeting any academic requirement in part or in full, presenting the work, ideas or writing of another as one’s own is subject to disciplinary action, including the possibility of dismissal from the course. Copying or downloading information from the internet is plagiarism unless credit is given – this includes abstracts. Please refer to

University policy for details ( http://www.ust.hk/orientation/studies/academic.html

).

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Summer, 2006

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Course Schedule*

Class Date

5

(Mon.)

7

(Wed.)

-

-

Topics Reading

Assignments

Lecture 1: Introduction

Tutorial 1

3 June

-

Lecture 3: Organizational Culture and Ethics

-

Tutorial 3:

12

(Mon.)

14

(Wed.)

-

Lecture 5: Strategic Management and Planning

-

Tutorial 5:

-

Lecture 2: Evolution of

Management Theory

-

Tutorial 2

-

Lecture 4: Decision Making

-

Tutorial 4:

Syllabus

Ch. 1

Ch. 1 & 2

Ch. 3 & 5

Ch. 6 & 7

Ch. 4 & 8

6 June

(Fri.)

-

Lecture 6: Organizational Structure

-

Tutorial 6: Review for Midterm exam

— where have we been so far?

Ch. 9&10

19

(Mon.)

21

(Wed.)

9 June

(Fri.)

26

(Mon.)

28

(Wed.)

-

-

-

-

-

Mid-term exam

-

-

-

Lecture 7: Human Perception

Tutorial 7:

Tutorial 8:

Lecture 8: Motivation Theory

Lecture 9: leadership Effectiveness

Tutorial 9:

Lecture 10: Group and Team

Tutorial 10:

12 June 30

(Fri.)

Lecture 11: Organization Conflict and Change

-

Tutorial 11:

13 July 3 (Mon.) Lecture 11: Controlling

-

Tutorial 11: Review for Final Exam

14 July 5 (Wed.) Group Project Presentation

15 July 7 (Fri.) Final Exam

Notes: Schedule are subject to change to meet class workload and timing needs, so check the website and come to class!

MGTO120 – Emily & Jian

Summer, 2006

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