The tools we use An overview of the diagnostics and psychometric tools we use, their strengths and when to use them Overview Diagnostic and psychometric tools are a useful way to assess behaviour accurately and reliably Different tools suit different purposes and have different strengths that are worth considering when selecting a tool for your needs This presentation provides you with an introduction around some of the different tools that can be utilised and guidance around when to use which tool Personal change process Here is the value of the diagnostic tools at the individual level Tools we use The Human Synergistics tools Tool Purpose Provides a profile of an organisation’s operating culture in terms of the behaviours that members believe are required to "fit in and meet expectations" within their organisation OCI Organisational Culture Inventory OEI Organisational Complements the OCI by measuring the causal factors of culture as well as additional Effectiveness Inventory outcomes at the individual, group and organisational levels Leadership Impact Provides a leadership profile on the effectiveness of an individual around leadership strategies and the impact of these on the behaviour and performance of those being led LSI Life Styles Inventory Identifies an individual’s leadership style by assessing the thoughts and motivations that guide their behaviour, as well as providing feedback on behaviours from those working with the individual GSI Group Styles Inventory Assesses group functioning in order to identify constructive and non-constructive tendencies to facilitate better group decision making LI The Human Synergistics Framework The Human Synergistics framework is based on the Circumplex It brings together 12 styles of thinking and behaving across three clusters: constructive, passive and aggressive Constructive styles Members interact with others and approach tasks in ways that help them to meet their higher-order satisfaction needs Achievement Self-Actualizing Humanistic -Encouraging Affiliative Passive styles Members interact with people in ways that will not threaten their own security Approval Conventional Dependent Avoidance Aggressive styles Members approach tasks in forceful ways to protect their status and security Oppositional Power Competitive Perfectionistic The LSI overview Strengths Highly rigorous tools that are both valid and reliable based on over 30 years of research The LSI and L/I tools go “deep”, meaning they assess to how the individual actually thinks – not just the behaviours you see on the surface Have the potential to transform an individual’s effectiveness and fulfilment – not only in work but life more generally The Circumplex provides a consistent framework for results across the suite of tools, meaning individual improvement can be clearly linked to broader culture change initiatives Most suited for: Leadership development programs at all levels from CEO to emerging leaders Culture change A measure of personality based on the Psychological Types model of Carl Jung Assesses an individual’s personality type based on the 8 functions and 4 dichotomies at right Strengths Well-known and widely used tool Based on a rich psychological theory and empirically validated Usefulness demonstrated over a wide range of organisations and contexts ISTJ ISFJ INFJ INTJ ISTP ISFP INFP INTP ESTP ESFP ENFP ENTP ESTJ ESFJ ENFJ ENTJ The 16 Personality Types of the MBTI Most suited for: Team development - teams can learn more about the working and thinking styles of their colleagues Job design - designing work around an individual’s strengths and personal preferences Leader development - assisting leaders to learn more about themselves and how they can get the most out of those they lead The StrengthsFinder approach A measure of an individual’s talents in order to identify and maximise their strengths based on the research of Donald O. Clifton and developed by Gallup Assesses an individual’s talents based on their responses to a specifically designed set of questions under a strict minute time limit From this test, a total of 34 strengths are listed in order of dominance—the focus being on a person’s top five strengths The StrengthsFinder approach StrengthsFinder is also very useful for team development Team leaders can align their team members’ roles with their strengths by referring to the Four Domains of Team Strength Table when completing the Team Strengths Grid for their team The result is a high performing and well rounded team, whose team members actively apply their talents and strengths everyday Strengths Based on rich psychological theory and four decades of research and empirically validated Becoming a more well-known and a more widely used tool Usefulness demonstrated over a wide range of organisations and contexts Not ignoring areas of weakness, but recognizing best opportunity for success lies in your dominate talents Most suited for: Team development > teams can learn more about the working and thinking styles of their colleagues Job design > designing work around an individual’s strengths and personal preferences Leader development > assisting leaders to learn more about themselves and how they can get the most out of those they lead Based on the “Big 5” personality factors that have emerged from research Self-report survey that profiles an individuals personality by assessing where they sit on the following 5 factors: - Will - Energy - Affection - Control - Emotionality Strengths Comprehensive assessment of personality Accessible – results are presented in an easy to understand framework Based on the most empirically validated model of personality Most suited for Developing teams Leadership development Recruitment (matching staff to the nature of the role available and your aspirational culture) The Hermann Brain Dominance Instrument (HBDI) assesses an individual’s thinking preferences, specifically how they: - perceive and assimilate information - make decisions - solve problems Divides thinking styles into four quadrants reflecting different areas of the brain Results are mapped onto the model at right to show an individual’s specific thinking preferences The two upper quadrants reflect more cerebral thinking, while the two lower are more limbic thinking The four quadrants can be simply described as: Blue= rational Green = practical Red = feeling Yellow = experimental Strengths Easy to understand and visually appealing model Makes intuitive sense Most suited for: Improving team dynamics and performance by providing feedback around: Each individual’s own thinking preferences and how they can utilise different styles to be more effective What individual’s need to be mindful of when communicating and collaborating with team members and others with different preferences DISC is a personality measure assessing an individual’s natural behavioural styles and preferences as well as how these change in specific situations. DISC stands for: Dominance – relating to control, power and assertiveness Inducement – relating to social situations and communication Submission – relating to patience, persistence, and thoughtfulness Compliance – relating to structure and organization Strengths Comprehensive assessment of personality and provides insight into situational influence on behaviour Diverse range of uses Empirically validated Most suited for: Team building Recruitment Personal development Change management The Behavioural Styles approach “Know yourself. Don’t accept your dog’s admiration as conclusive evidence that you are wonderful” Ann Landers A measure of a individual’s dominate behavioural style in order to identify and maximise their corresponding strengths based on the research of Bolton and Bolton articulated in the original and revised versions of their publication “People Styles at Work” Assesses an individual’s dominant style based on their selection of behavioural traits, which are elements of four distinct behavioural styles being: Analytical, Driver, Amiable, and Expressive From these results, the individual analyses the pro’s and con’s of each style, their own style and how to best use the strengths of their style The Behavioural Styles approach Behavioural Styles is also suited to team development Team leaders can understand and align their team members’ roles with their behavioural styles and strengths by referring to the Flexing to Different Styles Table when completing the Team Social Styles Grid for their team The result is a high performing and well rounded team, whose members understand, and best utilise, all team members’ behavioural styles to achieve desired outcomes Behavioural Styles Strengths Based on rich psychological theory and research Empirically validated A well-known and widely used tool Usefulness demonstrated over a wide range of organisations and contexts Most suited for: Team development > teams can learn more about the working and thinking styles of their colleagues Job design > designing work around an individual’s strengths and personal preferences Leader development > assisting leaders to learn more about themselves and how they can get the most out of those they lead Psychometric Assessment tools widely used across Australian organisations including Federal and State Government departments, mining and construction companies, recruiters, HR consultants and psychologist Led by Stephen Kohl MPsych (Org), Registered Psychologist and psychometric specialist Can only be provided by expert registered psychologists Gives more flexibility and control than some other workplace psychometric solutions Provides extensive and cost-effective range of tests and assessments for staff selections & development, leadership, succession planning and career guidance. Over 50 employment assessments Tests include: Personality & Ability (aptitude) tests GeneSys Online 360 Degree Feedback Work Attitude & Integrity Occupational Interest Health & Safety Learning Styles 15FQ+ & Jung Type Indicator Emotional Intelligence & Derailer Reports Strengths: Highly regarded internationally with comprehensive norm groups including Australian norm groups Uses cutting edge technological advances in psychometrics High reliability and validity Extremely cost effective Versatile psychometric tool with broad application Can be used in both internet based or through hard copy Most suited for: Recruitment Staff development Succession planning Selecting the right tool - fundamentals The first step is having a clear idea of what you want to achieve. Asking yourself the following two basic questions is a good starting point: Are you looking to focus on individual development, build effective teams, develop senior leaders or transform organisational culture? Are you looking for a high level, accessible tool for a short term solution or are you embarking on a comprehensive improvement program? Wrap Up Diagnostic and psychometric tools are an excellent way to gain awareness around individual and team styles There are a range of tools available and all have different purposes and strengths Selecting the right tool to fit your needs is critical Want further info? www.thebrsblog.com www.brsresults.com