Print Terms & Conditions.
The T-Mobile Paperless Billing Terms and Conditions ("PBTC") are in addition to your T-Mobile Terms and Conditions,
Service Agreement and any applicable terms and conditions for other services or equipment that you receive (collectively
"Agreement"). To the extent there is a conflict between these PBTC and your Agreements these PBTC will govern. By
agreeing to the PBTC you will receive your Bill or Payment Reminder (collectively "Bill") electronically according to the
following terms:
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Paperless Billing. You may view your paperless Bill online by accessing your account at https://my.t-mobile.com
or by following the instructions provided to you in your paperless billing e-mail or text message notice.
Payment. You must pay the amount due listed in your paperless Bill by the due date in order to avoid service
interruption and to remain eligible to access your paperless Bill.
Bill Notice. T-Mobile will attempt to send your paperless Bill notice to your current e-mail address and/or T-Mobile
phone number listed in T-Mobile's records, if receiving such notice via text message. You must keep your notice email address and designated phone number current and contact T-Mobile directly if you do not receive your
paperless Bill notice. You agree to hold T-Mobile harmless for any delay or failure to deliver or receive the
paperless Bill notice.
Paper Bill Copies. By accepting these PBTC terms, you will no longer receive a paper Bill from T-Mobile.
However, you may print a paper copy of your paperless Bill and you may also request a mailed copy of a paper Bill
for an additional charge.
Starting Paperless Billing. By agreeing to receive a paperless Bill instead of a paper Bill, you must complete all
the required sign up steps and accept these PBTC terms. It may take several bill cycles before you begin receiving
your paperless Bill. You are required to provide T-Mobile with accurate information and to keep that information
current in order to continue receiving paperless Billing.
CANCELLATION. YOU MAY CANCEL PAPERLESS BILLING AT ANY TIME AND REQUEST TO RECEIVE A
PAPER BILL BY GOING TO THE BILLING TAB OF THE PROFILE SECTION IN MY T-MOBILE OR IN THE MY
ACCOUNT APPLICATION ON YOUR PHONE OR BY CONTACTING CUSTOMER CARE. T-Mobile reserves the
right to deny or cancel paperless Billing at any time in its sole discretion.
Password Security. Access to your paperless Bill is through your My T-Mobile account. A temporary password
may have been sent to you via text message. You must sign up for a My T-Mobile account which requires a user
name and password. It is your responsibility to protect and safeguard all user names and passwords for paperless
Billing.
Updating Contact Information. T-Mobile does not automatically update or change your personal information and
you must update or confirm any changes to your personal information, including any changes to your e-mail
address or phone number for Bill notices, by visiting your account at My T-Mobile or by contacting Customer Care.
System Compatibility and Blocking. The ability to receive paperless Bill notices via e-mail notice requires an
active e-mail address, internet connection, and compatible computing systems. The ability to receive paperless Bill
notices via SMS text message requires an active T-Mobile account and phone number, as well as an SMS capable
device. If you have elected to receive your paperless Bill in Portable Document Format (PDF), you may need to
upgrade your computer’s PDF reader program to view your paperless PDF Bill. If you are experiencing difficulty
accessing or viewing your paperless Bill, please contact Customer Care. Please note that some service providers
block e-mail from senders who are not listed in contacts or on safe lists, so you may not receive your paperless Bill
notice unless you specifically add T-Mobile to your contacts or safe list.
Discrepancies. Any disputes regarding the accuracy or completeness of your paperless Bill shall be subject to the
dispute resolution terms and conditions in the Agreement for your T-Mobile account and service.
Notices. T-Mobile reserves the right to change the PBTC at any time and to provide notice electronically or by
other means. You agree to accept legal and other notices (such as notices about changes to your T-Mobile Terms
and Conditions, rate plan, equipment, services, features, or equipment installment plan) electronically.
EXCLUSIONS OF WARRANTIES. THE PAPERLESS BILLING SERVICE IS PROVIDED "AS IS", "WITH ALL
FAULTS", AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMIT, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. YOU ASSUME ALL
RESPONSIBILITY AND RISK FOR USE OF THE PAPERLESS BILLING SERVICE. T-MOBILE DOES NOT
WARRANT THAT THE PAPERLESS BILLING INFORMATION, PROCESSES, OR SERVICES WILL BE
UNINTERRUPTED, ACCURATE, COMPLETE, USEFUL, FUNCTIONAL, OR BUG-OR-ERROR-FREE. IF
APPLICABLE STATE LAW DOES NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES, THE
RELEVANT PORTIONS OF THE ABOVE EXCLUSION MAY NOT APPLY.
Acknowledgments. By accepting these PBTC terms, you acknowledge that you: (i) can access and read these
PBTC terms, (ii) can access your paperless Bill as described above; and (iii) consent to receiving your Bill
exclusively through electronic means.
Authority. By accepting these PBTC terms you agree and represent that you have the authority to accept and
receive paperless billing (and, if applicable, discontinue receiving a paper Bill) for this T-Mobile account, including
the authority to agree to the PBTC terms and conditions herein.