Operations Management
All Majors – Autumn Semester
Master of Science in Management
GSEM – University of Geneva
SYLLABUS
Faculty:
Prof. Nicolas Zufferey, University of Geneva
e-mail: n.zufferey@unige.ch
Assistant:
As announced
e-mail: as announced
Number of ECTS credits: 3
When/where:
As announced in the official program.
Language: English
Evaluation : final written exam
Course Overview
The goal of this course is to provide students with in-depth knowledge of models and
methods which are relevant for some logistical problems. In addition, forecasting and
decision analysis methods will be presented. The skills covered in the course are
important in the case you are interested in a career in operations management, or if you
want to pursue a Ph.D. in operations research.
Learning Objectives
Upon completion of this course students are expected to be able to translate real
problems into mathematical models and to use the appropriate quantitative methods to
tackle the presented models.
Course Schedule
The following topics will be studied, mainly in the proposed order:
• Introduction to logistics
• Demand forecasting techniques
• Error measures for forecasting techniques
• Distribution requirement planning
• Facility location
• Linear programming for facility location
• Quality (sampling plans and control plans)
Plagiarism is a fraud and will be treated as such. For more information please see:
http://www.unige.ch/ses/formationinitiale/infosGenerales/inscriptions/fraude.html
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Course Readings
There is no compulsory textbook. The student interested in going farther than the
course can for example read the following documents.
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•
•
J. B. Dilworth (1989) Production and Operations Management – Manufacturing and
Nonmanufacturing, McGraw-Hill Ryerson.
J. G. Monks (1997) Operations Management: Theory and Problems, McGraw-Hill.
R. B. Chase, F. R. Jacobs, N. J. Aquilano (2004) Operations Management for
Competitive Advantage, McGraw-Hill.
All the mandatory and relevant documents can be downloaded from the course website.
Course Evaluation
The minimum grade to obtain the ETCS credits of the course is 4.00/6.00. There will be
a final exam at the end of the session. No documentation is allowed for the exam, but
only a calculator.
Course Preparation
The student is invited to read the documentation of the course website before the
course in class.
Plagiarism is a fraud and will be treated as such. For more information please see:
http://www.unige.ch/ses/formationinitiale/infosGenerales/inscriptions/fraude.html
2