2012
Workforce
Diversity
2012 Workforce Diversity
Accelerating Walmart’s
commitment to diversity
and inclusion
Walmart’s commitment to diversity and inclusion is deeply
rooted in more than five decades of our rich history and culture.
We strive to be a great place to work for all people. By embracing
and leveraging the power of diversity in our associates and
fostering an inclusive workplace, we maximize our talents,
strengthen our customer relevance, and deliver innovative
solutions to business challenges.
• Nearly 42 percent of our Walmart U.S. first- and mid-level
officials/managers are women.
We believe in open communication about our diversity
aspirations, and understand diversity represents more than
numbers and data. For us, diversity and inclusion is about
engaging the unique strengths of each and every associate
of the Walmart community. Walmart first publicly released
our comprehensive EEO-1 data in 2005 as a way to measure
the progress we are making in a transparent way. Highlights
of this year’s report include:
• 38 percent of our executive vice president promotions
were women.
• Approximately 57 percent of our U.S. workforce is comprised of women, compared to 48.3 percent in the
retail industry and 46.9 percent in the U.S. labor force
(source: Catalyst Pyramid: Women in U.S. Retail Trade.
New York: Catalyst, 2013.)
• 27 percent of Walmart’s U.S. officers are women,
compared to 17.9 percent in the retail industry and
14.3 percent in U.S. business (source: Catalyst Pyramid:
U.S. Women in Business. New York: Catalyst, 2013).
• People of Color associates increased by 25,660, reflecting
a 5 percent increase.
With our strong leadership commitment and company-wide
programmatic efforts, we made the following progress last year:
• 34 percent of officer promotions were women; 22
percent were people of color.
• 27 percent of our corporate officers were women; 20
percent were people of color.
• 54 percent of hourly associates promoted in our stores
and clubs were women.
• 77 percent of our store and club operations management
started as hourly associates.
While we are proud of the steady progress we have made
during our diversity and inclusion journey, we will continue
to challenge ourselves to further foster an even more diverse
and inclusive workplace where our associates can develop
and grow to unleash their full potential.
Sharon Orlopp
Global Chief Diversity Officer &
Senior Vice President, Corporate People
Wal-Mart Stores, Inc.
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walmartstores.com/diversity
2012 Workforce Diversity
Since
ourour
initial
filingfiling
of EEO-1
data data
in 2005,
the number
of people
of color and
Since
initial
of EE0-1
in 2005,
the number
of minority
associates
and female
and managers
has increased.
female officials
andofficials
managers
has increased
for the past six years.
People
of Color
Minorities
Women
Females
17,088
16,722
13,109
13,109
26,327
25,873
23,873
23,873
200055
20112
(representation rate from 21.3% to 26.7%)
2000055
20112
(representation rate from 38.8% to 41.3%)
Walmart is one of the most diverse employers in the United States. The table
below shows the number of women and people of color associates for 2012.
Category
3
2012
Female
813,000
African American
272,000
Hispanic
174,000
Asian
44,000
Native Hawaiian or Pacific Islander
6,000
American Indian & Alaska Native
14,000
Two & more races
20,000
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2012 Workforce Diversity
Over the past five years, we’ve made considerable
progress on our diversity and inclusion journey.
Here are highlights of our progress with people of color and women who
work in key field management positions for Walmart U.S.
Our progress
with women
MarketManagers
Managers
Market
86% increase
Increase
92%
StoreManagers
Managers
Store
52% increase
Increase
42%
Co-Managers
Co-Managers
Our progress
with people of color
Market Managers
61% increase
Store Managers
32% increase
Co-Managers
165% increase
Increase
134%
125% increase
People of color represent 37% of our workforce.
Women represent 57% of our workforce.
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walmartstores.com/diversity
2012 Workforce Diversity
2012 Walmart (U.S.) EEO-1 data
A measure of the representation of Walmart's diverse
workforce is attained through the federal government's
Employer Information EEO-1 report. The EEO-1 report is
a document that provides statistics to the Equal
Employment Opportunity Commission (EEOC) on the
numbers of women and minorities employed in a
company's workforce. The EEO-1 report provides a
snapshot of the employer's workforce by sex, race/
ethnicity and job category.
The EEO-1 report is generated by a survey conducted
each year under the authority of Public Law 88-352,
Section 709©, and Title VII of the Civil Rights Act of 1964,
as amended by the Equal Employment Opportunity Act
of 1972. Private employers or enterprises with 100 or
more employees (excluding primary and secondary
school systems and institutions of higher education) are
required to submit EEO-1 surveys annually. Employment
figures from any pay period from July through September
may be used, and the survey must be filed with the EEOC
no later than September 30 annually.
The EEO-1 report accounts for all associates who were
employed during the selected pay period. Following the
EEOC guidelines, the information is reported by sex and
specific race/ethnicity for the following job categories (as
defined in the Employer Information Report EEO-1
Instruction Booklet):
Executive/Senior Level Officials and Managers:
Individuals who plan, direct and formulate policies, set
strategy and provide the overall direction of enterprises/
organizations for the development and delivery of products
or services, within the parameters approved by boards of
directors or other governing bodies. Residing in the highest
levels of organizations, these executives plan, direct or
coordinate activities with the support of subordinate
executives and staff managers.
First/Mid Level Officials and Managers: Individuals
who serve as managers, other than those who serve as
Executive/ Senior Level Officials and Managers, including
those who oversee and direct the delivery of products,
services or functions at group, regional or divisional levels
of organizations. These managers receive directions from
the Executive/Senior Level management and typically
lead major business units. They implement policies,
programs and directives of executive/senior management
5
2012 Workforce Diversity
through subordinate managers and within the parameters
set by Executive/Senior Level management.
Professionals: Occupations requiring either college
graduation or experience of such kind and amount as to
provide a comparable background.
Technicians: Occupations requiring a combination of
basic scientific knowledge and manual skill which can be
obtained through two years of post high school education,
such as is offered in many technical institutes and junior
colleges, or through on the job training.
Sales Workers: Occupations engaged wholly or primarily
in direct selling.
Service Workers: Workers in both protective and nonprotective service occupations. Includes non-protective
workers in professional and personal service, amusement
and recreation, food service, maintenance, and unarmed
sentinel occupations. Also includes protective workers in
police and detection, fire fighting and fire protection, armed
guard and security occupations.
The charts compare Walmart’s workforce to the composite
of nationwide EEO-1 figures currently available. Although
these are not exact comparisons (because Walmart’s business
is like no other in the world), they do give a picture of how
Walmart’s commitment to workforce diversity is being shown
company-wide.
Administrative Support Workers: Administrative
support occupations, including all clerical-type work
regardless of level of difficulty, where the activities are
predominately non-manual through some manual work
not directly involved with altering or transporting the
products is included.
Craft Workers (skilled): Manual workers of relatively high
level (precision production and repair) having a thorough
and comprehensive knowledge of the process involved
in their work. Exercise considerable independent
judgement and usually receive an extensive period of
training. Excluding learners and helpers of craft workers.
Operatives (semi-skilled): Workers who operate
transportation or materials moving equipment, or who
operate machine or processing equipment, or who
perform other factory-type duties of intermediate skill
level which can be mastered in a few weeks and require
only limited training Includes apprentices in such fields
as auto mechanics, plumbing, bricklaying, carpentry,
building trades, metalworking trades, and printing trades.
Laborers and Helpers (unskilled): Handlers, equipment
cleaners, helpers and other workers in manual occupations
which generally require no special training and who
perform elementary duties that may be learned in a few
days and require the application of little or no independent
judgment. Farm workers (laborers) are placed here, as
well as farming, forestry and fishing occupations not
elsewhere covered.
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walmartstores.com/diversity
14.83%
37.24%
32.17%
24.92%
5.16%
8.17%
75.99%
71.94%
58.98%
52.22%
46.21%
54.37%
49.98%
52.54%
53.86%
41.92%
38.20%
27.51%
28.15%
56.89%
48.23%
84.06%
2012 Workforce Diversity
FEMALE EEO-1 COMPARISON
2010 EEO-1 Composite
Walmart 2012
First/Mid-Level
Officials and
Managers
7
2012 Workforce Diversity
MINORITY EEO-1 COMPARISON
2010 EEO-1 Composite
Technicians
8
Administrative
Support Workers
Craft Workers
Operatives
Laborers
and Helpers
38.88%
40.71%
33.04%
39.65%
32.61%
28.52%
39.50%
34.41%
38.09%
31.57%
Sales Workers
49.79%
Professionals
First/Mid-Level
Officials and
Managers
32.03%
30.38%
27.86%
24.79%
27.21%
20.07%
20.05%
Executives/Senior
Level Officials
and Managers
53.76%
Total
11.87%
37.44%
34.28%
Walmart 2012
Service Workers
walmartstores.com/diversity
2012 Workforce Diversity
2010 EEO-1 Composite
Walmart 2012
Sales Workers
12.75%
13.12%
19.23%
22.85%
Technicians
19.96%
17.51%
14.76%
16.69%
Professionals
8.79%
15.55%
7.39%
7.46%
13.11%
6.95%
First/Mid-Level
Officials and
Managers
20.67%
16.43%
Executives/Senior
Level Officials
and Managers
13.11%
19.97%
Total
7.23%
3.06%
19.03%
13.66%
BLACK OR AFRICAN AMERICAN
EEO-1 COMPARISON
Administrative
Support Workers
Craft Workers
Operatives
Laborers
and Helpers
Service Workers
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2012 Workforce Diversity
2010 EEO-1 Composite
Professionals
Administrative
Support Workers
Craft Workers
Technicians
Operatives
20.11%
16.71%
13.66%
17.36%
12.41%
12.51%
15.34%
10
11.86%
11.83%
12.27%
Sales Workers
11.10%
8.94%
3.73%
5.09%
First/Mid-Level
Officials and
Managers
Laborers
and Helpers
14.00%
Executives/Senior
Level Officials
and Managers
9.30%
6.79%
Walmart 2012
30.66%
Total
7.93%
3.73%
12.20%
13.26%
HISPANIC OR LATINO
EEO-1 COMPARISON
Service Workers
walmartstores.com/diversity
2012 Workforce Diversity
ASIAN EEO-1 COMPARISON
2010 EEO-1 Composite
2.30%
Craft Workers
Technicians
Operatives
Laborers
and Helpers
2.99%
1.40%
3.57%
4.09%
2.24%
2.80%
2.71%
Administrative
Support Workers
Professionals
4.33%
First/Mid-Level
Officials and
Managers
1.61%
Executives/Senior
Level Officials
and Managers
4.06%
3.23%
Sales Workers
5.46%
6.59%
5.14%
4.20%
3.14%
4.16%
5.52%
Total
3.80%
14.50%
10.79%
Walmart 2012
Service Workers
11
2012 Workforce Diversity
Sales Workers
12
Administrative
Support Workers
Craft Workers
Operatives
2010 EEO-1 Composite
0.92%
0.56%
Walmart 2012
Laborers
and Helpers
0.93%
0.60%
Technicians
0.82%
0.61%
Professionals
0.95%
0.65%
1.09%
0.82%
First/Mid-Level
Officials and
Managers
0.81%
0.37%
0.96%
0.38%
0.23%
1.14%
Executives/Senior
Level Officials
and Managers
0.56%
1.01%
0.62%
Total
0.29%
1.02%
0.54%
AMERICAN INDIAN OR ALASKAN NATIVE
EEO-1 COMPARISON
Service Workers
walmartstores.com/diversity
2012 Workforce Diversity
Sales Workers
Administrative
Support Workers
Craft Workers
Operatives
2010 EEO-1 Composite
0.36%
0.38%
Walmart 2012
Laborers
and Helpers
0.40%
0.56%
Technicians
0.32%
0.53%
Professionals
0.32%
0.35%
0.39%
0.28%
First/Mid-Level
Officials and
Managers
0.28%
0.33%
0.36%
0.23%
0.00%
0.64%
Executives/Senior
Level Officials
and Managers
0.40%
0.41%
0.39%
Total
0.17%
0.45%
0.39%
NATIVE HAWAIIAN OR PACIFIC ISLANDER
EEO-1 COMPARISON
Service Workers
13
2012 Workforce Diversity
2010 EEO-1 Composite
1.45%
0.78%
1.16%
0.75%
1.18%
0.57%
0.47%
0.46%
1.60%
0.91%
Walmart 2012
14
1.33%
1.34%
1.49%
0.88%
1.09%
0.51%
1.56%
0.49%
1.83%
1.10%
1.64%
1.39%
First/Mid-Level
Officials and
Managers
walmartstores.com/diversity