THE POLITICAL ENVIRONMENT The political environment of international marketing includes any national or international political factor that can affect its operations. A factor is political when it derives from the government sector. The political environment comprises three dimensions: the host-country environment, the international environment, and the home-country environment. Surveys have shown that dealing with problems in the political arena is the number one challenge facing international managers and occupies more of their time than any other management function. (Terpestra & Sarathy,2000,p.120) First-Ideological Forces: Such names as communism, socialism, capitalism, liberal, conservative, left wing, and right wing are used to describe governments, political parties, and people. These names indicate ideological beliefs. 1-Communism: It is communist doctrine that the government should own all the major factors of production. With exceptions, all production in these countries is done by state-owned factories and farms. Labor unions are government-controlled. Expropriation and Confiscation: The rules of traditional international law recognize a country's right to expropriate the property of foreigners within its jurisdiction. But those rules require the country to compensate the foreign owners, and in the absence of compensation, expropriation becomes confiscation. 2-Capitalism: The capitalist, free enterprise ideal is that all the factors of production should be privately owned. Under ideal capitalism, government is restricted to those functions that the private sector cannot perform: national defense; police, fire, and other public services; and government-to-government international relations. No such government exists. Regulations and Red Tape: All businesses are subject to countless government laws, regulations, and red tape in their activities in the United States and all other capitalist countries. Special government approval is required to practice such professions as law and medicine. Tailored sets of laws and regulations govern banking, insurance, transportation, and utilities. States and local governments require business licenses and impose use restrictions on buildings and areas. 3-Socialism: Socialism advocates government ownership or control of the basic means of production, distribution, and exchange. Profit is not an aim. In practice, so-called socialist governments have frequently performed in ways not consistent with the doctrine. One of the most startling examples of this is Singapore, which professes to be a socialist state but in reality is aggressively capitalistic. European Socialism: In Europe, socialist parties have been in power in several countries, including Great Britain, France, Spain, Greece, and Germany. In Britain, the Labor party — as the socialists there call their political party — in the past nationalized some basic industries, such as steel, shipbuilding, coal mining, and the railroads, but did not go much further in that direction. Socialism in Developing Countries: The developing countries often profess and practice some degree of socialism. The government typically owns and controls most of the factors of production. Unless the government of a developing country is communist, it will make occasional exceptions and permit capital investment. This happens when the developing country perceives advantages that would not be possible without the private capital, such as more jobs for its people, new technology, skilled managers or technicians, and export opportunities. Conservative or Liberal: Politically, in the United States, the word conservative connotes a person, group, or party that wishes to minimize government activity and maximize the activities of private businesses and individuals. In the United States there is at least one exception to the generalization that conservatives wish to minimize government activities: the antiabortion movement calling for governmental control of abortion decisions. Although not all antiabortionists are conservative, the media present their position as such. Politically, in the United States in the 20th century, the word liberal came to mean, and continues in the 21 century to mean, the opposite of what it meant in the 19th century. It now connotes a person, group, or party that urges greater government participation in the economy and regulation or ownership of business. Liberal and left wing are similar, but the latter generally indicates more extreme positions closer to socialism or communism. Importance to Business of Left versus Right: Political advocacy organizations, both left and right, grow in size and power every year. In the United States alone, they have total annual revenues of some $5 billion, and they spend over $840 million a year on lobbying in Washington, DC, and the state capitals. They are equally influential and powerful in the corridors of power of the European Union and other countries. Less well known but just as important, these organizations litigate precedent-setting lawsuits that affect judicial decisions for years to come. These court decisions, as well as the laws that result from their lobbying, powerfully affect business at every level. One might reasonably assume that government ownership of the factors of production is found only in communist or socialist countries, but that assumption is not correct. Large segments of business are owned by the governments of numerous countries that do not consider themselves either communist or socialist. From country to country, there are wide differences in the industries that are government-owned and in the extent of government ownership. Privatization: Britain's former prime minister, Margaret Thatcher, was the acknowledged leader of the privatization movement. During her 11 years in office, Thatcher decreased state-owned companies from 10 percent of Britain's GNP to 3.9 percent. She sold over 30 companies, raising some $65 billion. Thatcher pioneered in what has become a worldwide movement to privatize all sorts of government activities. Nationalism: Nationalism is an emotion that can cloud or even prevent rational dealings with foreigners. For example, the chief of the joint staffs of the Peruvian military, when taking charge in Peru, blamed the ills of its society on foreign companies. Some of the effects of nationalism on international companies are (1) requirements for minimum local ownership or local product assembly or manufacture, (2) reservation of certain industries for local companies, (3) preference of local suppliers for government contracts, (4) limitations on the number and types of foreign employees, (5) protectionism, using tariffs, quotas, or other devices, (6) seeking a "French solution" instead of a foreign takeover of a local firm, (7) in the most extreme cases, expropriation or confiscation.(Ball et al ,2002,348370) These feelings of nationalism are manifested in a variety of ways including a call to "buy pure country's products only" (e.g., "Buy American"), restrictions on imports, restrictive tariffs, and other barriers to trade. They may also lead to control over foreign investment, often regarded with suspicion, which then becomes the object of intensive scrutiny and control.(Cateora & Graham,2005,pp.144-146) Protection: A historical function of government, whatever its ideology, has been the protection of the economic activities — farming, mining, manufacturing, and so forth — within its geographic area of control. These activities must be protected from attacks and destruction or robbery by terrorists, bandits, revolutionaries, and foreign invaders. A war was required to free Kuwait and its oil wealth from Iraq. Stability and Instability: Examples and Results Instability in Lebanon Until 1974, Lebanon prospered as the trading, banking, international company regional headquarters, business services (that is, accounting, legal, and financial services), transportation, and tourist center of the Middle East. The country achieved this prosperity with virtually no natural resources; its land is mostly arid desert or mountains. Its prosperity was the work of an industrious people given political stability. Then civil war broke out in Lebanon. The results were catastrophic. Homes, offices, banks, stores, transportation, communications, and hospitals were destroyed. The people fled the country or fought and survived as best they could. Almost all of the previous commercial activities ended. (Ball et al ,2002,pp.348-370) Political Parties: Particularly important to the marketer is knowledge of the philosophies of all major political parties within a country, since any one of them might become dominant alter prevailing attitudes. In Great Britain, for example, the Labor Party traditionally has tended to be more restrictive on foreign trade than the Conservative Party. The Labor Party, when in control, has limited imports, while the Conservative has tended to liberalize foreign trade when it is in power. Stability of Government Policies: At the top of the list of political conditions that concern foreign businesses is the stability or instability of prevailing government policies. Governments might change one political parties might be elected, but the concern of the multinational corporation is the continuity of the set of rules or code of behavior—regardless of which government is in power. A change in government, whether by election or coup, does not always mean a change in the level of political risk. In Italy, for example, there have been more than 50 different governments formed since the end of World War II. While the political turmoil in Italy continues, business goes on as usual. In contrast, India has had 51 different governments since 1945 with several in the past few years favorable to foreign investment and open markets; however, much government policy remains hostile to foreign investment. (Cateora & Graham,2005,pp.144-146) Political Risks of Global Business Confiscation, Expropriation, and Domestication: The most severe political risk is confiscation, that is, “ the seizing of a company's assets without payment ”. The two most notable recent confiscations of United States property occurred when Fidel Castro became the leader in Cuba and later when the Shah of Iran was overthrown.. Less drastic, but still severe, is expropriation, which requires some reimbursement for the government-seized investment. A third type of risk is domestication, which” occurs when host countries take steps to transfer foreign investments to national control and ownership through a series of government decrees.” (Cateora & Graham,2005,p.148) - Economic Risks: Exchange Controls. Exchange controls stem from shortages of foreign exchange held by a country. When a nation faces shortages of foreign exchange, controls may be levied over all movements of capital or selectively against the most politically vulnerable companies to conserve the supply of foreign exchange for the most essential uses. A rat rent problem for the foreign investor is getting profits and investments into the currency of the home country. Exchange controls also are extended to products by applying a system of multiple exchange rates to regulate trade in specific commodities classified as necessities or luxuries. Local-Content Laws. In addition to restricting imports of essential supplies to force local purchase, countries often require a portion of any product sold within the country to have local content, that is, to contain locally made parts. Import Restrictions. Selective restrictions on the import of raw materials, machines, and spare parts are fairly common strategies to force foreign industry to purchase mere supplies within the host country and thereby create markets for local industry. Tax Controls. Taxes must be classified as a political risk when used as a means of controlling foreign investments. In such cases, they are raised without warning and in violation of formal agreements. A squeeze on profit results from taxes being raised significantly as a business becomes established. In those underdeveloped countries where the economy is constantly threatened with a shortage of funds, unreasonable taxation of successful foreign investments appeals to some governments as the handiest and quickest means of finding operating funds. Price Controls. Essential products that command considerable public interest, such as pharmaceuticals, food, gasoline, and cars, are often subjected to price controls. -Labor Problems. In many countries, labor unions have strong government support that they use effectively in obtaining special concessions from business. Layoffs may be forbidden, profits may have to be shared, and an extraordinary number of services may have to be provided. In fact, in many countries foreign firms are considered fair game for the demands of the domestic labor supply. In France, the belief in full employment is almost religious in fervor; layoffs of any size, especially by foreign-owned companies, are regarded as national crises. - Political Sanctions: In addition to economic risks, one or a group of nations may boycott another nation thereby stopping all trade between the countries, or issue sanctions against the trade of specific products. The United States has long-term boycotts of trade with Cuba , Iran and Libya. Less severe and more often imposed are sanctions against the trade in specific products. For example, the United States joined the United Nations' sanction trade with Libya in hydrocarbon equipment. - Politically Sensitive Products: While there are no specific guidelines to determine a product's vulnerability at any point, there are some generalizations that help to identify the tendency for products to be politically sensitive. Products that have an effect upon or are perceived to have an effect upon the environment, exchange rates, national and economic security, and the welfare of people, and are publicly visible or subject to public debate, are more apt to be politically sensitive. Fast-food restaurants, obviously visible, have often been lightning rods for groups opposed to foreign companies. For example, Kentucky Fried Chicken (KFC) has faced continued problems since opening stores in India. (Cateora & Graham,2005,pp.150-154) Host-Country Political Environment: By definition, the international firm is a guest, a foreigner in all of its markets abroad. Therefore, international managers are especially concerned with nationalism and dealings with governments in host countries. Host-Country National Interests: One way to get a feeling for the situation in a foreign market is to see how compatible the firm's activities are with the interests of the host country. Although each country has its own set of national goals, most countries also share many common objectives. All countries wish to maintain and enhance their national sovereignty. Foreign firms, individually or collectively, may be perceived as a threat to that sovereignty. The larger and more numerous the foreign firms, the more likely they are to be perceived as a threat. Countries wish to protect their national security. Although the foreign firm is not a military threat as such, it may be considered as potentially prejudicial to national security. Governments generally prohibit foreign firms from involvement in "sensitive" industries, such as defense, communications, and perhaps energy and natural resources. Countries are also concerned about their national prestige. They establish national airlines and try to send winning teams to the Olympics as ways of gaining international recognition. Economically, they may foster certain industries for the same reason. Foreign firms may be prevented from entering those industries or from acquiring a national firm in a certain industry. Many countries seek "national solutions" to help troubled companies to retain what are perceived to be national champions. International firms need to be sensitive to these issues and to be careful not to be too "foreign." This includes advertising and branding policies as well as ownership and staffing. Establishing local R&D would be perceived favorably in this context. Host-Country Controls: To try to ensure desirable behavior by foreign firms—and to prevent undesirable behavior—governments use a variety of tools. We note some of these controls here. 1.Entry restrictions. If allowed to enter the country, the firm may be restricted as to the industries it may enter. It may be prohibited from acquiring a national firm. It may not be allowed 100 percent ownership but may be required to enter a joint venture with a national firm. It may be restricted as to the products it sells. 2. Price controls. One of the most common is price controls, which in inflationary economies can severely limit profitability. Gerber left Venezuela because a decade of price controls prevented a profitable operation. Other regulations may affect advertising or other marketing practices of the firm. 3. Quotas and tariffs. The country's quotas and tariffs may limit the firm's ability to import equipment, components, and products, forcing a higher level of local procurement than it may want. 4. Exchange control. Many countries run chronic deficits in their balance of payments and are short of foreign exchange. They ration its use according to their priorities. Foreign firms may be low on that priority list and have difficulty getting foreign exchange for needed imports or profit repatriation. 5.Expropriation. Defined as official seizure of foreign property, expropriation is the ultimate tool for controlling foreign firms. (Terpestra & Sarathy,2000,pp.120-121) POLITICAL-RISK ASSESSMENT: Political risk can be a challenge not only to the firm, but also to its employees. Some firms provide evaluations as to the political risk of specific countries. These services are moderate in cost—up to a few thousand dollars a year, depending on coverage. In its own study of the political environment, the firm can include a preliminary analysis of its political vulnerability in a particular host country. Elements in such an analysis include external and company factors. External Factors 1.The firm's home country. Other things being equal, a firm has a better reception in a country that has good relations with its own. 2.Product or industry. Sensitivity of the industry is an important consideration. Generally, raw materials, public utilities, communications, pharmaceuticals, and defense-related products are most sensitive. 3. Size and location of operations. The larger the foreign firm, the more threatening it is perceived to be. This is especially true if the firm has large facilities and is located in a prominent urban area, such as the capital. This serves as a constant reminder of the foreign presence. 4.Visibility of the firm. The greater the visibility of the foreign firm, the greater its vulnerability. Visibility is a function of several things. Two are the size and location of the firm's operations in the country. Another is the nature of its products. Consumer goods are more visible than industrial goods. Finished goods are more visible than components or inputs that are hidden in the final product. Heavy advertisers are more visible than nonadvertisers. International brands are more provocative than localized brands. 5.Host-country political situation. The political situation can affect the firm. The country's political risk should be evaluated. Company Factors 1.Company behavior. Each firm develops some record of corporate citizenship based on its practices. Some firms are more sensitive and responsive to the situation in the host country than others. Goodwill in this area is a valuable asset. 2.Contributions of the firm to the host country. Many of these are quite objective and quantifiable. How much employment has been generated? How much tax has been paid? How many exports has the firm generated? What new resources or skills has the firm brought in? 3. Localization of operations. Generally, the more localized the firm's operations, the more acceptable it is to the host country. There are several dimensions to localization, including having local equity, hiring local managers and technical staff, using local content in the products, including local suppliers of goods and services, and developing local products and local brand names. 4. Subsidiary dependence. This factor is somewhat in contradiction to the preceding point. The more the firm's local operation depends on the parent company, the less vulnerable it is. If it cannot function as a separate, self-contained unit but is dependent on the parent for critical resources and/or for markets, it will be seen as a less rewarding takeover target. International Political Environment: The international political environment involves political relations between two or more countries. One aspect of a country's international relations is its relationship with the firm's home country. U.S. firms abroad are affected by the host nation's attitude toward the United States. When the host nation dislikes any aspect of U.S. policy, it may be the U.S. firm that is bombed or boycotted along with the U.S. Information Service office. English or French firms operating in the former colonies of those countries are affected by that relationship, favorably or otherwise. A second critical element affecting the political environment is the hostcountry's relations with other nations. If a country is a member of a regional group, such as the EU or ASEAN, that fact influences the firm's evaluation of the country. If a nation has particular friends or enemies among other nations, the firm must modify its international logistics to comply with how that market is supplied and to whom it can sell. For example, the United States limits trade with various countries. Arab nations have boycotted companies dealing with Israel. Another clue to a nation's behavior is its membership in international organizations. Members of NATO, for example, accept a military agreement that could restrict their military or political action. Membership in WTO reduces the likelihood that a country will impose new trade barriers. As a rule, the more international organizations a country belongs to, the more regulations it accepts, and the more dependable is its behavior. (Terpestra & Sarathy,2000,p.120) Overall Country Risk Rating This rating assesses the overall risk of investment in the country. Political risk—measuring political stability and the effectiveness of the political system. Economic policy risk—measuring the quality and consistency of economic policy management and performance. Economic structure risk—measuring economic variables central to solvency. Liquidity risk—measuring the stability of the country's funding base and the risk of imbalances between its resources and obligations. The subcategory scores are also used to compile three separate ratings that measure the risk of specific investments. Currency risk rating—assessing the risk of a devaluation against the U.S. dollar of 20 percent or more. Sovereign debt risk rating—assessing the risk of a build-up in arrears of sovereign debt. Banking risk rating—assessing the risk of a build-up in arrears on foreign currency debt by the country's private banking institutions. Home-Country Political Environment: The firm's home-country political environment can constrain its international operations as well as its domestic operations. It can limit the countries that the international firm may enter. The United States, for example, prohibits U.S. firms from dealing with Cambodia, Cuba, Libya, and North Korea. It has special restrictions on trade with Iran and Iraq. The United States also can limit the products its firms can sell abroad under its strategic technology controls. That power is even occasionally exercised against foreign firms, such as Toshiba, which was penalized for selling to the Russians technology that allowed their submarines to move more quietly. One challenge facing multinationals is that they truly have a triple-threat political environment. Even if the home country and the host country give them no problems, they can face threats in third markets. 6. Firms that do not have problems with their home government or the host government, for example, can be bothered or boycotted in third countries. Nestlé’s problems with its infant formula controversy were most serious, for example, not at home, in Switzerland, or in African host countries, but in a third market—the United States. (Terpestra & Sarathy,2000,pp.122-126) Strategies to Lessen Political Risk: - Joint Ventures. Typically less susceptible to political harassment, joint ventures', can be with either locals or other third-country multinational companies; in both castes a company's financial exposure is limited. A joint venture with locals helps minimize anti-MNC feelings, and a joint venture with another MNC adds the additional bargaining power of a third country. - Expanding the Investment Base. Including several investors and banks in financing an investment in the host country is another strategy. - Marketing and Distribution. Controlling distribution in markets outside the country can be used effectively if an investment should be expropriated; the expropriating country would lose access to world markets. This has proved especially useful for MNC’s in the extractive industries where world markets for iron ore, copper, and so forth,, crucial to the success of the investment. - Licensing. A strategy some firms find that eliminates almost all risks is to license technology for a fee. Licensing can be effective in situations where the technology is unique and the risk is high. Of course, there is some risk assumed because the licensee can refuse to pay the required fees while continuing to use the technology. - Planned Domestication. The strategies just discussed can be effective in forestalling or minimizing the effect of a total takeover. However, in those cases where an investment is being domesticated by the host country, the most effective long-range solution is planned phasing out, that is, planned domestication. This is not the preferred business practice, but the alternative of government-initiated domestication can be as disastrous as confiscation. As a reasonable response to the potential of domestication, planned domestication can be profitable and operationally expedient for the foreign investor. Planned domestication is, in essence, a gradual process of participating with nationals in all phases of company operations. (Cateora & Graham,2005,pp.158) THE LEGAL ENVIRONMENT In addition to the political environment in a nation, the legal environment—that is, the nation's laws and regulations pertaining to business—also influences the operations of a foreign firm. A firm must know the legal environment in each market because these laws constitute the "rules of the game." At the same time, the firm must know the political environment because it determines how the laws are enforced and indicates the direction of new legislation. The legal environment of international marketing is complicated, having three dimensions. For a U.S. firm, these are (1) U.S. laws, (2) international law, and (3) domestic laws in each of the firm's foreign markets. Export Controls Like other countries, the United States has a variety of controls on export trade, but it has more than most countries. Since these are continually evolving with the political climate. One kind of control pertains to country destinations. There are absolute prohibitions or severe restrictions on exports to several countries, such as Cuba, Iraq, Libya, North Korea, and the Sudan. The ban also prohibits the sale of components that go into a foreign firm's products that are destined for one of the prohibited markets. These controls are imposed to protect U.S. security and foreign policy interests. Violation can bring severe punishment. In 1995, two technology company CEOs we're convicted of illegally exporting equipment for making missiles. Penalties were: fines of $250,000 each; up to five years in prison; a $1 million fine for each company. These controls can be a serious constraint on both product line and market selection for some international marketers. The long arm of U.S. law reaches even to operations and firms outside the United States, as the following examples show. Another restriction on the freedom to export is in pricing. Although the marketer would like to base export prices on supply and demand and company considerations, the Internal Revenue Service (IRS) can also influence the price. For example, the IRS has a say in transfer prices on exports to foreign affiliates of U.S. companies. On such exports, the exporter might wish a low transfer price as a way of aiding the subsidiary, of gaining income in a lower tax jurisdiction. However, the IRS does not allow unduly low transfer prices because they lower the firm's U.S. profits and therefore lower the firm's U.S. income taxes. Antitrust Controls: It might seem strange that U.S. antitrust laws would affect the foreign business activities of U.S. companies. The opinion of the U.S. Justice Department is that even if an act is committed abroad, it falls within the jurisdiction of U.S. courts if the act produces consequences within the United States. Many activities of U.S. business abroad have some repercussions on the U.S. domestic market. When a U.S. firm expands abroad by acquiring a foreign company, the Justice Department is concerned about the possible impact on competition in the United States. Action is more probable if the acquired firm were in the same product line as the U.S. company. Joint venturing with foreign firms either in the United States or abroad can lead to government intervention similar to that in the preceding example. General Electric and Hitachi sought to form a joint venture in the United States to produce televisions. GE wanted to bolster its relatively weak position and Hitachi wanted to increase its small 2 percent market share. The Justice Department challenged the venture, stating, "Our investigation has led us to conclude that this venture would eliminate potential competition between GE and Hitachi in the manufacture and sale of television sets. It would create the third or fourth largest producer in an already concentrated industry. We are not persuaded that the venture is needed to maintain the viability of either party." (Terpestra & Sarathy,2000,pp.126-128) Organization and Ownership Arrangements: The organization of a firm can be influenced by specific laws that are designed to promote foreign trade. The general, more restrictive laws may, indeed, allow certain exceptions to firms meeting specified conditions. Other Controls Examples of other controls include the U.S. laws against bribery by U.S. firms and against support of Arab boycotts. Foreign Corrupt Practices Act. In the 1970s the practice by U.S. firms to bribe foreign officials received much publicity.The U.S. government passed the Foreign Corrupt Practices Act to prohibit U.S. firms from engaging in these types of practices abroad. Elimination of such payoffs is certainly desirable. The problem for U.S. firms was that their competitors from Japan and Western Europe were not forbidden to use bribes. U.S. firms complained that the act put them at a serious competitive disadvantage because bribery has often been the most effective form of persuasion in business and government markets abroad. Fortunately, in 1997, the 29 OECD member countries—and five others—signed a Convention of Bribery of Foreign Public Officials. The parties are obligated to criminalize such bribery. Time will tell how this works out. Anti-Arab Boycott Rules. The conflict between Israel and the Arab states has influenced U.S. control over the international marketing of U.S. firms. The oil wealth of the Arab states has given them power that they use in several ways. One way is to try to force companies that sell to their now-rich markets not to have any dealings with Israel. Because the Arab markets are collectively much larger than the Israeli market, many firms are tempted to drop the Israeli market and sell to the Arabs. This is counter to U.S. foreign policy, however, so the government has legislation to prevent U.S. firms from cooperating with the Arab boycott. International Law and International Marketing: No international lawmaking body corresponds to the legislatures of sovereign nations. What then is international law? For our present discussion, we ” define it as the collection of treaties, conventions, and agreements between nations that have, more or less, the force of law “. International law in this sense is quite different from national laws that have international implications, such as the U.S. antitrust laws. (Terpestra & Sarathy,2000,pp.128-130) The legal implications of regional groupings: FCN and Tax Treaties The United States has signed treaties of friendship, commerce, and navigation (FCN) with many countries. FCN treaties cover commercial relations between two nations. They commonly identify the nature of the rights of U.S. companies to do business in those nations with which the United States has such a treaty, and vice versa. FCN treaties usually guarantee "national treatment" to the foreign subsidiary; that is, it will not be discriminated against by the nation's laws or judiciary. Of a similar type are the tax treaties that the United States has signed with a number of nations. The purpose of such treaties is to avoid double taxation; that is, if a company has paid income tax on its operations in a treaty nation, the United States will tax the firm's income only to the extent that the foreign tax rate is less than the U.S. rate. IMF and WTO: The both agreements are part of the limited body of effective international law. Both agreements identify acceptable and nonacceptable behavior for member nations. Their effectiveness lies in their power to apply sanctions. The IMF can withhold its services from members who act "illegally," that is, contrary to the agreement. WTO allows injured nations to retaliate against members who have broken its rules. International marketers are interested in both IMF and WTO because of a shared concern in the maintenance of a stable environment conducive to international trade. These firms are concerned about the IMF's ability to reduce restrictions on international finance, and they support WTO's efforts to free the international movement of goods. UNCITRAL: A Step Ahead: The United Nations established a Commission on International Trade Law (UNCITRAL) with a goal to promote a uniform commercial code for the whole world. Its purpose is to bridge the communications gap between countries having different legal systems as well as minimize contract disputes and facilitate the task of selling goods between countries. In the 1990s, UNCITRAL is working on a Model Law on Procurement, International Commercial Arbitration, and Electronic Commerce. ISO: The International Standards Organization (ISO). Industry groups in most of the major industrial countries participate in the work of ISO. Differing national standards are a major hindrance to international trade. To overcome such obstacles, ISO has been working, through its technical committees, to develop uniform international standards. Patent Protection Systems: Many firms have patented products to sell. When selling outside their home market, they want to protect their patent right. Generally, patents must be registered separately in each country where the firm wants protection. This can be a time-consuming and expensive process. The purpose of patent protection is to prevent others from selling the patented product wherever the patent is registered. This element of monopoly protection allows Trademark Conventions: Trademarks are another form of intellectual property. Like patents, trademarks or brands must go through a national registration process to be protected; registration is less time-consuming and costly, though. There are two major international trademark conventions. One is the Paris Union, which also covers patents. The Paris Union allows a six-month protection period in the case of trademarks, as contrasted with a one-year period for patents. That is, registration of a trademark in one member country gives the firm six months in which to register in any other member countries before it loses its protection in those countries. The second major convention is the Madrid Arrangement for International Registration of Trademarks, The advantage of the Madrid Arrangement is that it permits a registration in just one member country to qualify as registration in all other member countries, with appropriate payments. A third convention, and a major one, is the new EU Community Trademark— a significant advance in Europe. It allows for one registration and payment instead of 15—true one-stop shopping. Regional Groupings and International Law: Many nations have felt the need for larger market groupings to accelerate their economic growth. Such regional groupings have de- veloped on all continents. What each grouping has found, however, is that economic integration alone is not sufficient without some international legal agreement. Initially, this takes the form of the treaty that establishes the regional grouping. Inevitably, however, as integration proceeds, further legal agreements are necessary. In this way, the body of international (regional) law grows. Because these groupings are primarily economic alliances, the international law that develops relates primarily to economic and business questions. Therefore, regional groupings provide a development of international law of interest to multinational companies. The World of International Law: The body of international law is small compared to domestic law. Furthermore, international law, whether regional or global, is the growth area in the legal environment of international marketing. International law generally facilitates international trade. If a change in law is unfavorable, however, firms will want to be informed about the change in order to optimize performance within the new constraints. Two other areas of international law need scrutiny by international marketers. One is the codes of conduct developed by international groups such as UNCTAD and the OECD. Although these codes for multinational firms are not true international law, in a practical sense they become the norms by which nations, labor unions, and other critics judge the multinational. As an illustration, the World Health Organization (WHO) passed a code of conduct for the marketing of infant formula that for all intents and purposes serves as international law on the subject. The second development affecting the internationalization of law is the increasing cooperation between countries in legal matters. As one example, Britain and the United States have a treaty spelling out situations in which judgments of the courts of one country will be enforced in those of the other. Most commercial disputes will be covered. Broader than that treaty is the informal cooperation between regulators in different countries. Regulators visit various countries and exchange information in formulating new regulations concerning business. In the antitrust area, there have been exchanges of personnel between the United States and the EU. Foreign Laws and International Marketing: The laws of other nations play a similar role regarding the activities of business within their boundaries. The importance of foreign laws to the marketer lies primarily in domestic marketing in each foreign market. Problems arise from the fact that the laws in each market tend to be somewhat different from those in every other market. Differing Legal Systems: Most countries derive their legal system from either the common law or the civil or code law traditions. Common law is English in origin and is found in the United States and other countries (about 26) that have had a strong English influence, usually a previous colonial tie. Common law is tradition oriented; that is, the interpretation of what the law means on a given subject is heavily influenced by previous court decisions as well as by usage and custom. If there is no specific legal precedent or statute, common law requires a court decision. To understand the law in a common law country, one must study the previous court decisions in matters of similar circumstance, as well as the statutes. Civil or code law is based on an extensive and, presumably, comprehensive set of laws organized by subject matter into a code. The intention in civil law countries is to spell out the law on all possible legal questions rather than to rely on precedent or court interpretation. The "letter of the law" is very important in code law countries. Because code law countries do not rely on previous court decisions, various applications of the same law may yield different interpretations. This can lead to some uncertainty for the marketer. Islamic law represents the third major legal system. About 27 countries follow Islamic law in varying degrees, usually mixed with civil, common, and/or indigenous law. The Islamic resurgence in recent years has led many countries to give Islamic law, Shari'a, a more prominent role. Shari'a governs all aspects of life in areas where it is the dominant legal system, as in Saudi Arabia. The differences among legal systems are important to the international marketer. Because the legal systems of no two countries are exactly the same, each market must be studied individually and appropriate local legal advice sought when necessary. The following merely alerts the marketer to some of the variations in legal systems abroad. (Terpestra & Sarathy,2000,pp.130-136) Foreign Laws and the Marketing Mix: Product: The international marketer will find many regulations affecting the product. The physical and chemical aspects of the product are affected by laws designed to protect national consumers with respect to its purity, safety, or performance. As the Thalidomide tragedy showed, nations differ as to the strictness of their controls. In a similar vein, European manufacturers were disturbed by U.S. safety requirements for automobiles, which had to be modified to meet the needs of one market. Because the U.S. market is large, the adaptation was not so serious as meeting the peculiar requirements of a small market. This highlights what frequently appears to be the protectionist use of these laws. Although consumers should be protected, different safety requirements are not necessary for the consumers of every country. Labeling is subject to more legal requirements than the package. Labeling items covered include (1) the name of the product, (2) the name of the producer or distributor, (3) a description of the ingredients or use of the product, (4) the weight, either net or gross, and (5) the country of origin. As to warranty, the marketer has relative freedom to formulate a warranty in all countries. Brand names and trademarks also face different national requirements. Most of the larger nations are members of the Paris Union or some other trademark convention. Pricing. Price controls are pervasive in the world economy. Resale-price maintenance (RPM) is a common law relating to pricing. Many nations have some legal provisions for RPM, but with numerous variations. Another variable is the fact that some countries allow price agreements among competitors. Some form of government price control is another law in a majority of nations. The price controls may be economywide or limited to certain sectors. For example, France has had a number of economywide price freezes. At the other extreme, Japan controls the price on only one commodity—rice. Generally, price controls are limited to "essential" goods, such as foodstuffs. The pharmaceutical industry is one of the most frequently controlled. Control here sometimes takes the form of controlling profit margins. Distribution. Distribution is an area with relatively few constraints on the international marketer. The firm has a high degree of freedom in choosing distribution channels from among those available in the market. Of course, one cannot choose channels that are not available. For example, France had a specific prohibition against door-to-door selling, but the Singer Company received a special exemption from this law. One major question is the legality of exclusive distribution. Fortunately, this option is allowed in most markets. In fact, the strongest legal constraint does not apply to firms managing their own distribution in foreign markets but rather to exporters who are selling through distributors or agents. Promotion. Advertising is one of the more controversial elements of marketing and is subject to more control than some of the others. Most nations have some law regulating advertising, and advertising groups in many nations have self-regulatory codes. (New Zealand has no fewer than 33 laws relating to advertising.) Advertising regulation takes several forms. One pertains to the message and its truthfulness. In Germany, for example, it is difficult to use comparative advertising and the words better or best. In Argentina, advertising for pharmaceuticals must have the prior approval of the Ministry of Public Health. Even China brought foreign firms to court over their advertising claims under its new law. Another form of restriction relates to control over the advertising of certain products. For example, Britain allows no cigarette or liquor advertising on television. Another restriction is through the taxation of advertising. For example, Peru once implemented an 8 percent tax on outdoor advertising; Spain taxed cinema advertising. Sales promotion techniques encounter greater restriction in some markets than in the United States. There is often no constraint on contests, deals, premiums, and other sales promotion gimmicks in the United States. The situation is quite different in other countries. As a general rule, participation in contests must not be predicated on purchase of the product. Premiums may be restricted as to size, value, and nature. A premium may be limited to a certain fraction of the value of the purchase and might be required to relate to the product it promotes; that is, steak knives could not be used as a premium with soap, or a towel with a food product. Free introductory samples may be restricted to one-time use of the product rather than a week's supply. In the infant formula controversy, sampling was completely forbidden. Variations are great, but in most cases the U.S. marketer is more limited in host countries than at home. Enforcement of the Laws The firm needs to know how foreign laws will affect its operations in a market. For this it is not sufficient to know only the laws; one must also know how the laws are enforced. Most nations have laws that have been forgotten and are not enforced. Others may be enforced haphazardly, and still others may be strictly enforced. An important aspect of enforcement is the degree of impartiality of justice. Does a foreign subsidiary have as good a standing before the law as a strictly national company? Courts have been known to favor national firms over foreign subsidiaries. In such cases, biased enforcement makes it one law for the foreigner and another for the national. Knowledge of such discrimination is helpful in evaluating the legal climate. The Firm in the International Legal Environment Whose Law? Whose Courts? Domestic laws govern marketing within a country. Questions of the appropriate law and the appropriate courts may arise, however, in cases involving international marketing. As noted, few international laws apply to international marketing disputes. Nor is there an international court in which to try them, except for the European Court of Justice for the EU. When commercial disputes arise between principals of two different nations, each would probably prefer to have the matter judged in its own national courts under its own laws. By the time the dispute has arisen, however, the question of jurisdiction has usually already been settled by one means or another. One way to decide the issue beforehand is by inserting a jurisdictional clause into the contract. Then when the contract is signed, each party agrees that the laws of a particular nation, or state in the case of the United States, governs. If the parties do not have prior agreement as to jurisdiction, the courts in which the appeal is made decide the issue. One alternative is to apply the laws of the nation in which the contract was signed. Another is to use the laws of the country where contract performance occurs. In one of these ways, then, the issue of which nation's laws shall govern is already out of the company's hands when a dispute arises. Most companies prefer to make that decision themselves and therefore insert a jurisdictional clause into the contract, choosing the more favorable jurisdiction. Of course, the choice of jurisdiction must be acceptable to both parties. The decision as to which nation's courts will try the case depends on who is suing whom. The issue of which courts have jurisdiction is separate from the issue of which nation's laws are applied. Suits are brought in the courts of the country of the person being sued. For example, a U.S. company might sue a French firm in France. This kind of event leads not infrequently to the situation in which a court in one country may try a case according to the laws of another country; that is, a French court may apply the laws of New York State. This could happen if the parties had included a jurisdictional clause stating that the laws of New York State would govern; it could also happen if the French court decided that the laws of New York State were applicable for one of the other reasons mentioned. Arbitration & Litigation: The international marketer must be knowledgeable about laws and contracts. Contracts identify two things: (1) the responsibilities of each party, and (2) the legal recourse to obtain satisfaction. Actually, however, international marketers consider litigation a last resort and prefer to settle disputes in some other way. For several reasons, litigation is considered a poor way of settling disputes with foreign parties. Litigation usually involves long delays, during which inventories may be tied up and trade halted. Further, it is costly, not only in money but also in customer goodwill and public relations. Firms also frequently fear discrimination in a foreign court. Litigation is thus seen as an unattractive alternative, to be used only if all else fails. More peaceful ways to settle international commercial disputes are offered by conciliation, mediation, and arbitration. Conciliation and mediation are informal attempts to bring the parties to an agreement. They are attractive, voluntary approaches to the settlement of disputes. If they fail, however, stronger measures such as arbitration or litigation are needed. Because of the drawbacks of litigation, arbitration is used extensively in international commerce. (Terpestra & Sarathy,2000,pp.137-142) References: Ball, D. A. , McCulloch, W. H. Jr. , Frantz, P. L. , Geringer, J. M. , & Minor, M. S. (2002) International Business : The Challenge of Global Completion . 8th Edition , McGraw-Hill . Cateora , P. R. & Graham , J. L. (2005) International Marketing . McGraw-Hill Terpstra, V. & Sarathy, R. (2000) International Marketing. 8th Edition ,Orlando : The Dryden Press.