Internal audit education and co-operative education: a South African perspective Houdini Fourie Senior Lecturer: Internal Auditing Nelson Mandela Metropolitan University 1 Introduction The education and preparation of quality internal auditors is a challenge to all universities in South Africa. Employers who seek to employ entry level internal auditors expect a certain preexisting standard of knowledge and skills from their freshmen employees. When recruiting, employers all ask to interview the "best students" in the class. Universities then select these students primarily on their academic records which, because of the accounting and auditing focus of the courses, are almost exclusively based on these competencies. Apart from the technical, accountancy-based skills that are taught at universities, employers also seek certain character traits and behavioural skills of their internal auditor candidates. As early as 1989, in a survey of audit directors (Chief Audit Executives), 91% of Chief Audit Executives (CAEs) regarded communication skills, and 84% considered oral communication skills as essential skills of any internal auditor. 2 Internal audit skills requirements were asked to select from, (and the percentage of respondents placing these in their top five most important skills), includes the following: • Data collection and analysis (15.2%); • Financial analysis (35.9%); • Forensic skills/fraud awareness (43.2%); • Identify types of controls (30.8%); • Interviewing (37.7%); • Negotiating skills (68.7%) • ISO/quality knowledge (18.9%); • Research skills (20.8%); • Risk analysis (74.9%); • Statistical sampling (6.5%); • Total quality management (33.4%); • Understanding the business (78.3%); and • Use of information technology (28.3%). During the survey, each CAE was requested to select five technical skills for each staff level that he/she perceived as being the most important. The staff levels were divided into CAE, Audit manager, Audit senior/supervisor, and Audit staff. The 2006 global Common Body of Knowledge (CBOK) survey conducted by the Institute of Internal Auditors Research Foundation (IIARF) revealed that CAEs perceive negotiating skills (68.7%) and interviewing skills (37.7%) as two of the most important skills that internal auditors on any levels should possess in order to do their work. The list of skills that the CAEs The five most important technical skills, according to the perceptions of the CAEs, are illustrated in Figure 1 below. It is interesting to note that according to the perceptions of the CAEs, financial analysis skills (35.9%) are not amongst the five most important technical skills that internal auditors should possess. The CBOK survey also tested the perceptions of the CAEs in regard to the most important behavioural skills that internal auditors should possess. The list of behavioural skills that CAEs were requested to select from (and again with percentages supporting these), includes the following: • • • • • Summer 2008/9 Cofidentiality (68.7%); Faclitating (34.3%); Goernance and ethics sensitivity (54.8%); Interpersonal skills (49%); Leadership (75.1%); 37 • • • • • • Objectivity (58.2%); Relationship building (44.7%); Staff management (34.8%); Team building (32.9%); Team player (15.2%); Work well with all levels of management (58.3%); and Based on the illustrations in figures 1 and 2 above, it can be deduced that internal auditors on all levels are required to have more than mere cognitive technical accounting based skills in order to effectively fulfil their duties as internal auditors. This deduction is supported by the comprehensive definition of internal auditing issued by the IIA (Inc.) during 1999. The definition of internal auditing is as follows: "Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance." The fact that the internal auditor can render a consulting service, improve the organisation's operations and improve the effectiveness of risk management, control and governance, indicates that an internal auditor needs the skills (technical and behavioural) to enable him/her to effectively fulfil the internal auditor responsibility. The five behavioural skills perceived by the CAEs to be most important for internal auditors to possess, and that could improve or ensure a person's ability to effectively provide consulting services to a client, are (as indicated above): leadership, confidentiality, [ability to] work well with all levels of management, objectivity, and governance and ethics sensitivity. Apart from the comprehensive definition explaining the responsibilities of an internal auditor, the IIA has issued The Standards for the Professional Practice of Internal Auditing (Standards), to provide guidance in identifying acceptable "behaviour" appropriate to internal auditors. The Standards are 38 Summer • Working independently (18.9%). Figure 2 below indicates the five most desirable behavioural skills selected from the list provided as perceived by the by CAEs. divided into three sets of closely related standards. The three sets are attribute standards, performance standards and implementation standards. The attribute standards (AS) provide guidance on the purpose, authority and responsibility of the internal audit activity (IAA) and the individual internal auditor. Specific attributes that are included and emphasised in the attribute standards are: • Independence and objectivity (AS 1100); • Proficiency and due professional care (AS 1200); and • Quality assurance and improvement program (AS 1300). The performance standards (PS) provide guidance in terms of which internal auditors perform their internal audit engagements. Overall, the performance standards (PS 2000) refer to the effective management of the IAA. These standards are further divided into: • Nature of work (PS2100); • Engagement planning (PS2200); • Performing the engagement (PS2300); • Communicating results (PS2400); • Monitoring progress (PS2500); and • Resolution of management's acceptance of risks (PS2600). The results from the CBOK 2006 survey revealed a high percentage of respondents who indicated that they use the IIA Standards. Figure 3 below illustrates the perceptions of all the CBOK 2006 respondents (by staff level) on the use of the IIA Standards by their internal audit activities (IAAs). 2008/9 Although the CBOK 2006 study revealed a high percentage usage of the Standards, a substantially lower percentage of full compliance was also revealed. This lower percentage of compliance could be attributable to the internal auditors lacking the required skills. The content of the curricula of internal audit educational programmes in South Africa is lacking in the area of teaching of behavioural skills to aspirant internal auditors, the skills that the internal audit profession assumes as standard. This shortcoming in the curricula of internal audit educational programmes could be one of the reasons why internal auditors do not generally possess adequate behavioural skills. 3 Internal audit education in South Africa In South Africa there are currently three universities teaching internal auditing through programmes that are endorsed by the IIA Inc. as Internal Audit Education Partners (IAEP). These universities are University of Pretoria (UP), a centre of excellence, the highest IAEP level; the University of South Africa (UNISA), an IAEP Partner, the second level; and Tshwane University of Technology (TUT), an entry level institution. The IIA Inc. has requirements that a university must comply with in order to be accorded IAEP status. None of these IAEP schools applies a fully integrated co-operative education philosophy, but some components of co-operative education (advisory committees and internships) are being complied with by the three IAEPs. One of the requirements of being an IAEP school is that it has an advisory board (committee), a requirement which the three South African IAEPs do comply with. As mentioned above the IIA has specific programme requirements in order for universities to be accorded IAEP status. The core requirements, according to the IIA, are: • Internal audit curriculum; • Faculty support - an IAEP coordinator for the university should be appointed; • Departmental and College/University support - The university is required to indicate, in writing, their support to the IAEP and the university must prove that they have sufficient capacity to teach internal auditing; • Accreditation/international reputation - The university is required to indicate in the application whether they have an appropriate accreditation or quality assurance programme in place (Council on Higher Education in South Africa); • IIA Chapter/Affiliate support - The university is required to obtain written confirmation from the local affiliate (IIA (SA)) that the internal audit programme or IAEP will be supported by them; • A university must have an advisory board; • Students must be members of the local Chapter or affiliate. In South Africa the arrangement is that one student from each IAEP will serve as a co-opted member of the Pretoria Region of the IIA (SA); and • Students should have opportunities to take part in fulltime or part-time internship programmes. The latter three requirements are elements of co-operative education. Thus the three IAEPs in South Africa do comply with a limited number of the elements of co-operative education. Apart from the limited integration of co-operative education into the internal auditing educational programmes taught at universities in South Africa, universities teaching internal auditing in South Africa do not teach adequate communication Summer skills to aspirant internal auditors. Communication skills are an integral part of behavioural skills. 4 Co-operative education Co-operative education includes the cooperation of three parties. In the first instance, the student, secondly the employer or host organisation, and thirdly the academic institution providing the teaching of cognitive skills. The Co-operative Education Association, Incorporated (CEA) adopted the following definition for co-operative education: "Co-operative education is a structured educational strategy integrating classroom studies with learning through productive work experiences in a field related to a student's academic or career goals. It provides progressive experiences in integrating theory and practice. Co-operative education is a partnership among students, educational institutions and employers, with specific responsibilities for each party." Co-operative education, as defined above, is a well known concept among universities (including former Technikons) in South Africa. All Universities of Technology (UoT) currently have co-operative education departments or directorates dedicated to assist academic departments with co-operative education. Comprehensive universities such as University of Johannesburg (UJ), Nelson Mandela Metropolitan University (NMMU) and UNISA, integrate their teaching and co-operative education programmes. Some programmes (for example Engineering, Medicine and Food technology) offered by traditional universities including the University of Pretoria (UP), Wits University, University of Kwazulu-Natal, US, et cetera, also have work integrated learning (WIL) as part of their qualification requirements. The South African Society for Co-operative Education (SASCE), a non-profit organisation, helps interested parties to integrate academic learning and experiential learning. The official mission of SASCE is as follows: "The mission of SASCE is to foster the practice of co-operative education and facilitate the participation therein of all stakeholders in Southern Africa through promotional and educational activities. SASCE will strive to fulfil its mission by: • promoting co-operative education as an effective educational philosophy; • encouraging and promoting co-operative education research, development and expertise; • establishing (or encouraging the establishment of) information resources on co-operative education, and publicizing the availability of these resources; • creating opportunities for dialogue between, and giving direction to, practitioners of co-operative education at regional, national and international levels; and • recognising excellence in the practice of co-operative education by organisations as well as individuals." SASCE highlights several advantages of co-operative education. These advantages are published on the Website of SASCE as follows: "Advantages to participating employers "Co-operative education students enhance professional recruitment: • Many employers regard Co-operative Education as a significant component of their recruitment strategy as 2008/9 39 • • • there is consistent evidence that participation in Cooperative Education leads to higher acceptance ratios and a better recruitment yield; Employers and students are provided with an opportunity to determine, in a non-threatening situation,whether there is a suitable "match" for permanent employment; Co-operative Education provides special opportunities to select, train and develop the educationally disadvantaged; and Experiential learning offers an ideal opportunity to assess the potential of employees for further development and advancement. "Other key advantages to employers include: • • • • Labour cost savings as students generally receive lower payment than academically qualified but inexperienced new recruits; Improved staff efficiency as students can be used to relieve higher paid permanent staff of routine tasks, to handle peak workloads and to carry out special projects; The employment of students can increase the motivation of permanent staff with whom they work; and Co-operative Education strengthens the relationship between employers and educational institutions. Advantages include cross-pollination and improved careerorientated education as employers contribute to curriculum design and educational staff gain access to work experience. "Advantages to professional bodies, trade unions, vocational associations and institutes include: • • Participation in Co-operative Education affords professional, vocational and trade bodies a direct input in the strategies, curriculum design, planning and control of individual programmes aimed at developing their future members. Appropriateness, competence, recognition of experiential learning and professionalism can thus be ensured; and Co-operative Education helps in career decisionmaking. Students can test career expectations against the realities of the workplace and make choices based on job experience in a chosen field, thereby reducing incorrect career choices. • • • • • 5 placement; By using the experiential learning as an extended classroom/laboratory, institutions have access to the latest and most sophisticated equipment; Real job experience for students rather than c l a s s r o o m simulations; Constant input from the employer sector keeps curricula up-to-date with the changes in industry; Co-operative Education enhances the retention of students; and SASCE provides a forum for orientating educational, business, labour and government institutions in a mutually beneficial partnership." Work integrated learning (WIL) WIL programmes combine on-campus classroom-based learning with off-campus authentic practical work experience. WIL programmes are a fast growing area of interest globally. Academics have different views as to desirable outcomes in terms of competencies expected of aspirant internal auditors. A challenge for multi-party WIL programmes is that educational stakeholders or participants (e.g., staff working in tertiary education provider institutions and employers) hold different views as to desirable graduate outcomes. Theoretical classroombased instruction will not equip learners with the required skills, and work-integrated learning could be an option in the development of the behavioural competencies of graduates. 6 Conclusion Internal audit education in South Africa provides aspirant or entry level internal auditors with sufficient relevant technical knowledge of the internal audit profession. The dearth in behavioural skills that internal auditors possess is an indication that more needs to be done to provide them with the nontechnical behavioural skills that are required in order for them to do their work. According to the benefits of co-operative education discussed in this article, it can be argued that the integration of CE would enable tertiary institutions that teach internal auditing as a formal educational programme, to more fully equip aspirant internal auditors with the skills that are required by the internal audit profession. Universities in South Africa that teach internal auditing should consider revising the curriculum to include or more fully integrate CE as part of their formal internal audit educational programmes. "Advantages to institutions (Universities, Technikons (UoTs), Colleges) include: • More efficient use of facilities by alternating students between the classroom and the experiential learning RGA Registered Government Auditor The highest qualification in government auditing Managed by the Southern African Institute of Government Auditors (SAIGA) 40 Summer 2008/9