Page |1 Emergency Plan of Action (EPoA) Italy: Population Movement Emergency Appeal Date of issue: 8 May 2015 Operation manager (responsible for this EPoA): Alberto Monguzzi – Disaster Management CoordinatorIFRC Secretariat Europe Zone Office Phone: +36 1 8884 505 Email: alberto.monguzzi@ifrc.org Operation n° MDRIT002 Glide n° OT-2015-000050-ITA Date of emergency: continuous since January 2015 Point of contact: Alessandra Diodati, Migration Senior Officer, Phone: +39 0647595712 Email: alessandra.diodati@cri.it Andrea Pettini, Head of RFL and Tracing Office Phone: + 39 0647595772 Email: andrea.pettini@cri.it Expected timeframe: 9 months Operation start date: 25 April 2015 Overall operation budget: CHF 2,710,576 CHF 283,305 has been already allocated from the DREF. Number of people affected: Number of people to be assisted: 30,919 (as of 5 May 2015) 85,000 people Host National Society: The branches of the Italian Red Cross, in Southern Italy are involved in supporting the disembarkation of the migrants with over 5,000 volunteers and staff. In addition, almost 2,500 volunteers and staff in the whole territory are involved in the support operations for migrants. Other partner organizations actively involved in the operation: Ministry of Health and other Italian authorities, IOM, UNHCR, Save the Children and Médecins Sans Frontières (MSF) Italy This Emergency Appeal seeks cash assistance to be channelled only multilaterally through the IFRC Secretariat, in the total amount of CHF 2,710,576 on a preliminary basis to enable the IFRC Secretariat to support the Italian Red Cross (ItRC) to deliver assistance and provide support to a total of 85,000 people over a total timeframe of nine months, with a focus on emergency health, restoring family links (RFL) in coordination with the ICRC, psychosocial support (PSS), national society institutional preparedness and capacity development. The planned response reflects the current situation and information available at this point of the evolving operation. The information will be updated and adjusted based on further developments of the situation. Italian Red Cross staff receiving migrants in Southern Italy. Photo: IFRC Page |2 A. Situation analysis Description of the emergency 1 Since 1 January 2015, more than 24,065 migrants have landed in Italy alone. Week after week, thousands of migrants are saved and brought to the southern ports of Italy in Lampedusa, Augusta, Trapani, Messina, Porto Empedocle, Agrigento (Sicily), Reggio Calabria (Calabria) and Taranto (Apulia). Only in one month, over 11,395 2 migrants have arrived in Sicily. From 1 January to 31 December 2014 there were 1,111 landings in Italian harbours with an influx of migrants of about 170,100. Out of this, the number of women was 18,190 (about 10%), 26,122 children (15%) out of whom about 50% were unaccompanied minors (12,670, making up to 7.5% of the total). The landing areas of migrants were mainly those regions located in the southern parts of Italy, chiefly Sicily which received 120,239 migrants, followed by Calabria with 22,673 persons arriving; 17,565 people in Puglia, 9,351 in Campania, and finally Sardinia and Liguria, respectively, with 166 and 108 migrants. In 2014, over 3,500 people attempting to cross the Mediterranean Sea either drowned or were reported missing. 3 On the evening of 18 April 2015, a boat carrying an estimated 800 migrants capsized about 180 km south of the Italian island of Lampedusa. Only 28 survivors were pulled out of the water. The rest of the people on board are feared dead though only 24 bodies have been recovered and now already buried in Malta. This incident represents the largest loss of lives of its kind on the Mediterranean Sea, occurring less than a week after a similar tragedy at sea on 13 April when 400 people had drowned off the shores of southern Italy. According to data reported by different 4 international organizations, some 1,750 migrants have died crossing the Mediterranean to Europe only in the first quarter of 2015. During 2014 it is estimated that some 3,700 people died while trying to cross the sea. During the first weekend of May 2015, another 6,000 migrants were rescued and assisted in their attempt to reach Europe. The number rescued this weekend was one of the highest registered in recent years, raising fears that the number of people who risk their lives to reach Europe from Africa and the Middle East will not slow down in the coming months due to ongoing conflicts, poverty and various other reasons. Table 1: Cumulative and evolution of arrivals in Italy since January 2015: Dates No. of total arrivals to Italy By 30.03.2015 10,165 By 21.04.2015 24,065 By 05.05.2015 30,919 The people arriving on the coasts of Southern Italy are “mixed” migratory flows composed of economic migrants; asylum seekers and “forced” migrants due to internal conflict; unaccompanied minors and trafficked/smuggled people. On the arrival, assistance is provided by the Italian authorities. The “first line” response of primary health care and prioritization is done by the Italian Red Cross, based on their vulnerabilities. Summary of the current response Overview of the Host National Society For many years, the Italian Red Cross has been at the frontline of humanitarian response to the needs of migrants and refugees in cooperation with other stakeholders providing humanitarian, social and medical assistance to refugees, displaced and migrant populations because it is an institutional task of the Italian Red Cross. The Italian Red Cross`s assistance is based on the IFRC`s migration policy. 1 Source: Italian Ministry of Interior as of 3 May 2015 Source: Italian Ministry of Interior as of 3 May 2015 3 Source: UNHCR 4 Source: IOM/UNHCR 2 Page |3 The Italian Red Cross focuses its support to migrants based on their needs, regardless of their legal status, and renders them humanitarian assistance. The Italian Red Cross’s approach to migrants, both regular and irregular, is based on saving lives and providing service support activities for integration. The Italian Red Cross provides humanitarian assistance to migrants as follows. Assistance at the landing points The Italian Red Cross immediately reacted to the increasing influx of migrants by activating hundreds of its volunteers and organizing its dedicated structures to receive, care about and protect migrants. The Italian Red Cross provides a first line response at the landing points of primary care focusing on the priority needs of migrants when they disembark from the vessels. Figure 1: 10 IFRC migration principles The Italian Red Cross, in collaboration with the Ministry of Health, also participates in the Borders Health Surveillance with their own doctors, nurses and volunteers who are specialized and trained for these activities. These specific activities strengthen the surveillance system along the borders of the country. The Italian Red Cross is involved in screening operations on rescue ships, in health care for migrants who are suspected of communicable diseases, in the assessment of health needs and assistance in the areas of landing, in collaboration with local health authorities and the Ministry of Health. The main activities implemented include: triage; hospital transportation; distribution of relief items based on needs, restoring family links (RFL); psychosocial support (PSS); information and orientation towards health issues and services. With all its branches, the Italian Red Cross is also involved in the transfer of migrants/asylum seekers from the ports to the transit/reception centres. These activities imply all local branches in the entire territory of Italy. Monitoring the reception conditions in the centres to protect health (Praesidium Project) The monitoring of the reception conditions is a continued action; it is not an inspection, but a moment of critical verification and identification of ways of improvement. All the good practices that are detected are shared and replicated. The monitoring concerns the health of migrants and their access to treatment and services. Assistance towards unaccompanied minors Since March 2015, the Italian Red Cross, together with other partners, has been involved in a project with the Italian Ministry of Interior to protect unaccompanied minors by organizing and managing the database with data on the identity of unaccompanied minors, collected at landing, in order to connect family members separated during the migration route and in disembarking operations. guaranteeing and protecting the health of unaccompanied minors by monitoring the reception conditions of the highly specialized facilities. Assistance towards migrants in transit in the entire territory of Italy For various reasons, some of the newly arrived migrants do not want to submit their asylum claim in Italy and would like to continue their move to other European countries. This group of migrants also includes economic migrants being irregular ones, and a large part of them are unaccompanied minors wishing to transit through Italy to reach other European countries. Although the three groups have different legal positions, all people who rely on human traffickers come into a grey area where the protection and access to services is poor for fear of being identified and the risk of exploitation is very high. The Italian Red Cross runs a service of proximity by the use of a medical camper that reaches directly the migrants six days a week, and offers to them: first health assistance, social assistance, orientation, advocacy and community care. Page |4 Restoring Family Links (RFL) At the regional level, the ItRC HQ has continued the development of the regional-based networks for carrying on RFL and protection activity based on territorial needs with the opening of three new regional networks (Puglia, Sicily and Veneto) and two new RFL Provincial Offices in Rome and Bolzano. The expansion of the existing networks also involves the opening of the Provincial Searching Offices of Alexandria and Como and the RFL provincial groups of Bergamo and Varese. In order to cope with the large number of requests, the RFL Central Office has created a special dedicated desk called Mediterranean RFL Office. In agreement with the ICRC and a few National Societies, all information regarding landings and all requests for cases concerning migrants has been conveyed to that Office, creating a database of approximately 190 family files in 2014 with over 382 people reported missing. The RFL Mediterranean Desk, relocated to Milan, is run by volunteers as operators for RFL, and it is open to the public twice a week with a virtual “desk” daily open. The task of the office is to tackle the massive request of the families which has been not yet contacted by a member of the family who is on the move. The RFL Mediterranean Office is logistically supported from the ItRC HQ. By the way the RFL Mediterranean Office has a 24/7 response mechanism based on a strong ITC capacity for monitoring the flow of requests. An RFL emergency approach has been set up, with a RFL team ready to alert the Emergency Operational Centre in case of massive arrivals or crises like shipwreck or other incidents. Between 2013 and 2014, only for the cases related to the tragedy of Lampedusa, the ItRC collected 794 tracing requests from 40 countries on six continents, from family members who were seeking their loved ones missing and feared that they could be on the boat that sank. After months of work, with the support of the ICRC and National Societies, 79 families around the world of the 182 identified victims (out of the total 366) were tracked by the police to inform about the sad fates of their missing relatives. Many corpses have not been identified and many families are still waiting for information on the fate of their loved ones. In 2015, more than 700 tracing requests have been received so far and the finding success rate is 7 per cent. Social inclusion The participation and support of local people is essential in the process of the reception and integration of migrants, also in the light of the widespread reception model which shifts from large reception facilities and boosts smaller facilities rooted in a territory. The positive perception of migrants in local communities can be fundamental, and it is necessary to implement actions that reinforce a positive image of the migrants. The Italian Red Cross has been engaged with the activities of the project "Youth on the Run", with the aim to give to the participants the experience of the migratory journey to reach Europe. The role play is a complicated game to implement and it lasts for 24 hours. Another project is Migration 2.0 that includes the organization of meetings with citizens to promote the role of migrants in the society. Migrant health regional Contingency Plan for Sicily The Italian Red Cross is part of the Contingency Plan of the Region of Sicily. The plan describes the coordinated set of health procedures to be implemented in the event of a landing of migrants along the Sicilian coast considering both healthcare assistance provided at the landing points and in the reception centres. The Contingency Plan identifies the actors involved in assistance at the landing points, the functions and the responsibilities, and it describes the procedures to be implemented. The plan represents the first example of structured response to the emergency situation determined by the increase in migration flows by an Italian region. It could become a model for other regions involved in the landings. In 2014 the Italian Red Cross established a local branch in Lampedusa in order to strengthen the resilience of the local community and the response to the migration influx. At the same time, the Host National Society is working on the entire territory of Italy to empower the capacity of its local branches. Movement Coordination Following an official request by the National Society, the IFRC Secretariat`s Europe Zone Office assigned its Disaster Management Coordinator to work with the Italian Red Cross on assessing the emergency requirements and on formulating proposals for further actions. In the period between 22 and 24 April 2015, an Italian RC team from HQ together with the Disaster Management Coordinator of the IFRC Secretariat`s Europe Zone Office accomplished a field mission in order to assess the humanitarian needs of migrants seeking asylum during the disembarkations and to prepare an emergency plan of action for the expected increasing number of migrants during the summer time. As the main outcome of the mission, the IFRC Secretariat allocated CHF 283,305 from its DREF account to assist 10,000 people. As the situation became more complex, another mission from IFRC Secretariat Europe Zone Office was undertaken to support the operations and to assist the Italian RC in developing the programs outlined in this Emergency Plan of Action for the launch of an Emergency Appeal. Page |5 In addition, the IFRC Secretariat deployed an audio-visual specialist immediately after the 18 April tragedy, and in the first week of May a communications delegate was deployed to support the preparation of a communications package for launching the Emergency Appeal. On 21 April 2015, IFRC Secretary General Elhadj As Sy visited Catania, Sicily, to meet with the Italian National Society`s leadership, staff and volunteers as well as the survivors of the latest boat incidents. At an international press conference held at the Regional Red Cross branch in Catania, he emphasized the fact that the issues related to migrants were not about “numbers” but about real people. The IFRC Secretariat and the Italian Red Cross advocate for a joint strategic discussion involving countries and National Societies in the countries of origin, countries of transit and countries of destination. In addition, the ICRC sent a Restoring Family Links (RFL) Advisor to Rome from its office in Paris in order to facilitate and tailor an appropriate Plan of Action with the Italian Red Cross`s Head of RFL and other stakeholders involved. In this regard, the ICRC and the IFRC Secretariat are working together with the Italian Red Cross in the Mediterranean region focusing on the Movement response to the needs of migrants in the field of Protection, Assistance and Humanitarian Diplomacy. The ICRC focuses on the field of protection and provision of technical support to the NS in the field of RFL/Forensic." Coordination among the Movement partners is ensured through regular email communication, telephone and other communication means. Overview of non-RCRC actors in country The reception system for migrants in Italy underwent a decisive step in the evolutionary direction stemming from the State – Regions Conference held in July 2014 through which the Italian Government and the Regions adopted a new model of the reception of migrants. The framework of the reception agreement reached on 10 July 2014 is based on the following points. Solidarity and widespread acceptance. The reception of migrants is distributed across the national territory starting from the first assistance phase. Beyond the concept of the CARA (Reception Centre for Asylum Seekers), substantial facilities are established away from the large cities. The concept of SPRAR (Asylum Seekers and Refugees Programme) supports the creation of units of reception near the surrounding urban territory close to services, with smaller numbers of people. The SPRAR project will provide training and will facilitate integration. The SPRAR reception model was enhanced from 3,000 to 20,000 available places. Unaccompanied minors are individuals with special needs and vulnerabilities, and a specific path of protection and integration is rendered to them by highly specialized centres for children. The number of asylum committees in the field is being doubled, in order to reduce the waiting time. Flowchart 1 - The reception system at work Disembarkation Temporary reception centres HUB SPRAR A first level requires that the migrants stay at facilities of first reception, for a very short period. Here first medical assistance and treatment, psychological support and identification are provided. After this, they will be transferred to regional or interregional hubs where the migrants can define their request for protection. Later on, the migrants will be transferred to the facilities dedicated to the integration of asylum seekers. Pending the full implementation of the identified system, the State is using temporary reception facilities (CAS). Migrant reception is a joint effort which involves different state authorities and different humanitarian actors such as IOM, UNHCR, and the organisations “Save the Children” and Médecins Sans Frontières (MSF). Page |6 Needs analysis, beneficiary selection, risk assessment and scenario planning In accordance with its auxiliary role, the Italian Red Cross has continued its participation in the assistance operations at landings in the three regions of Puglia, Calabria and Sicily, principally providing health care and logistical support, ensuring the presence of medical personnel, the distribution of basic necessities and medical transport with ambulances for the migrants. In addition of the activities provided in the port, the Italian Red Cross works as auxiliary of the public authorities in different regions of Italy. The activities are tailored based on the different agreement with the local authorities. In general the activities can be summarized in the following sectors. Health and first aid; Relief distribution; Clothes distribution; Food distribution; PSS support; Transportation from Central Migration Hubs to the small centres; Hospitalization of the migrants in need. The main effort is supported by the local branches of the Red Cross with their resources and volunteers, coordinated at the national level. According to official estimates, as many as 200,000 further migrants could arrive by the end of 2015. Arrivals of migrants usually spike in the spring and summer months because of the favourable weather in the Mediterranean basin, but the situation is expected to worsen dramatically now because of the growing lawlessness and anarchy in Libya, from where most of the migrants depart. This situation will bring the Italian Red Cross to prepare for a further increase in the numbers of people needing humanitarian assistance, taking into account the impact of migrant-hosting in the local communities. Based on its previous experience supporting the Mare Nostrum operation with its own doctor and nurse, the Italian Red Cross is in discussions with the relevant Italian authorities to check the feasibility of participating in the search and rescue operations. Selection of beneficiaries The main targeted beneficiaries of this Emergency Appeal operation are migrants/asylum seekers arriving in Sicily, Puglia and Calabria on the Italian Coast Guard vessels or by commercial vessels. On commercial vessels, rescued people need special care and attention by the Red Cross because the private vessels are not equipped for search and rescue operations. In general terms, the direct beneficiaries of the Italian Red Cross include all migrants/asylum seekers; but during the disembarkation operations, targets will be prioritized according to the following criteria: Rescued people in need of urgent medical care; Children; Nursing mothers / Pregnant women. Risk Assessment The Italian Red Cross has been providing a first line response at landing points for primary care (focusing on first needs), which points are taking care of the migrants when they disembark from the ships at the ports. The Italian Red Cross has immediately reacted to the increasing influx of migrants by activating hundreds of volunteers and organizing dedicated structures to receive, protect and look after the migrants. The decision where and when the disembarkations will take place is made by the Minister of Interior. The Italian Red Cross has a contingency plan in place to move its staff and resources to the ports that are most in need. During the assessment mission and in discussion with the volunteers and staff of the Italian Red Cross`s Sicily Regional Branch, the following risks have been identified: Psychological stress of NS staff / volunteers; Unclear situation without a certain end date; Long term commitment which is not easy for some volunteers for personal reasons; Page |7 Heavy workload of NS staff / volunteers; Decreasing stocks and resources; Coincidence with other emergencies due to the fact that Southern Italy is prone to natural disasters; Stigma against the migrants/asylum seekers. The identified risks will be duly taken care of when organizing the concrete assignments and deployments of the staff and volunteers of the Italian Red Cross by means of rotation, training and psycho-social support for the Red Cross teams. B. Operational strategy and plan Overall objective The immediate needs of the people arriving in the harbours of Sicily, Puglia and Calabria are met through the provision of basic food and non-food items, medical and psychosocial support as well RFL service for 85,000 migrants/asylum seekers. Proposed strategy The crisis that has been evolving since the beginning of January 2015 has challenged the existing mechanisms of the Italian Red Cross`s Regional Branches in providing assistance during the disembarkation of the migrants/asylum seekers. While a lot more new arrivals are forecast for the summer time, resources to ensure the basic needs of the migrants/asylum seekers are getting depleted. Therefore the proposed action foresees, in addition to meeting immediate needs, a part of the replenishment of the stock already used up by the Italian Red Cross and increases the stock as a preparedness measure in case of a rapid scale-up of the operations in the light of a deteriorating humanitarian situation. With its regional structures, including staff and volunteers organized in local branch level disaster response teams, the Italian Red Cross is present along the whole Italian coastline across all the ports. Under the current Emergency Appeal, the National Society focuses on the following immediate actions: Food and water distribution in the ports of disembark: o 85,000 migrants / asylum seekers will receive a refreshment kit with a bottle of water and biscuits/crackers; o 30,000 units of oral rehydration salt will be procured and distributed to the migrants in need. Distribution of non-food items The relief-focused operation aspect of the response will be providing the following kits to the migrants arriving in the ports: o 3,500 children`s kits: diapers, feeding bottles, pacifiers, cleaning tissues; o 8,500 feminine kits: disposable panties, sanitary towels, cleaning tissue, hand wash gel; o 85,000 relief kits: slippers, T-shirts. Hygiene kits Every migrant arriving in the ports will receive a hygiene kit with toilet paper, hand wash gel, soap and disposable towels. o 85,000 hygiene kits will be procured via the Emergency Appeal. For the Emergency Appeal operation, 45 specialized first aid kits will be procured that will be used for medical assistance in the ports. In addition to these, 25 advanced medical kits will be procured. The use of the advanced medical kits will be controlled by the Italian Red Cross`s medical doctors. Each first aid kit will contain the following items: First aid kit to be provided at landing disposable tongue depressor gauze bandage elastic bandage 100 pcs 20 pcs 5 pcs Page |8 instant ice pack medicated plasters plaster, strips sterile gauze non sterilize gauze cotton wool stethoscope disposable dressing kit , sterile sanitizing gel 150ml disposable gloves Iodiopovidone 125 ml hydrogen peroxide 125 ml Thermometer warming blankets surgical strips Sofargen saline solution 500 ml 20 pcs 10 box 10 rolls 100 sachets 5 packs 2,000 gr 1 piece 10 pcs 100 pcs 1,500 pairs 5 bottles 5 bottles 3 pcs 250 pcs 30 sachets 5 tubes 10 bottles Each advanced medical aid kit will contain the following items. Item Needle for IV injection Antibiotics – (Amoxicillin, Clarithromycin, Ciprofloxacin) Corticosteroids IV Scalpels Antibiotic ointment IV lines Stethoscope Sphygmomanometer Iodiopovidine IV Fluids Ibuprophene Paracetamol (syrup for children) Paracetamol Kit for surgery, disposable Tourniquet Quantity 50 items 15 boxes 15 vials 2 items 3 tubes 20 items 5 items 3 items 3 bottles 30 bottles 50 tabs 1 bottle 50 tabs 5 items 2 items In addition, the Italian Red Cross will procure Benzyl Benzoate lotions for scabies treatment. Furthermore, adequate psychosocial support will be provided to both migrants arriving by the vessels and also to the Italian Red Cross staff and volunteers in order to prevent or minimize stress and suffering. To achieve an adequate PSS support, the following activities will be implemented in the framework of the Emergency Appeal: 3 refresher trainings on PSS will be organized in Sicily, Calabria and Puglia. Additional staff from other regions who can be affected by the migrants arrivals will be also trained. 6 basic trainings on PSS will be organized in Sicily, Calabria and Puglia. Additional staff from other regions who can be affected by the migrants arrivals will be also trained. One national “lessons learned” workshop with a specific focus on PSS activities for migrants and asylum seekers will be organized at the end of the Emergency Appeal operation. Thus far, the Italian Red Cross volunteers are present in all the harbours, especially in Southern Italy, receiving and registering the evacuated/accommodated people and offering them the following RFL services in coordination with the ICRC: information about the RFL service and how to get access to printing flyers and any promotional items; assessment based on age and family reunification needs (before a family group may be displaced); Page |9 disseminate Red Cross Red Crescent values and principles towards the authorities and humanitarian others stakeholders which are engaged in rescue procedures in the harbours; promote the tracing service, as a humanitarian value, that must be assured towards the migrants and the families who are still waiting for news, and the authorities in charge should be aware of this basic need; transport for the most vulnerable family members accommodated in different collective shelters. training for increasing the RFL capacities for volunteers and staff. The financial support for human resources, in terms of costs needed for the RLF activities, will be covered by ICRC for an initial three months and afterwards will be covered by this Emergency Appeal. Last but not least, the Italian Red Cross will organize a first aid training for commercial vessel crew for increasing the search and rescue capacities in the Mediterranean basin. Operational support services Human resources The operation is expected to involve over 5,000 Red Cross volunteers and staff in Italy. Depending on how the situation evolves, more local branches can be involved and more teams could be sent in to support. This EA allocation covers the travel and accommodation costs related to the staff and volunteers. The IFRC Secretariat will provide support through its Europe Zone Office with a Disaster Management Unit and other specialized staff to provide technical support. The project will include the following staff in country: Position Italian Red Cross Title 4 linguistic mediators for support in the ports 4 field officers 1 psychologist 1 reporting officer for the implementation of the emergency appeal 1 communication specialist focusing on migration activities 1 coordinator of the overall EA Duration 9 months 9 months 9 months 9 months 9 months 9 months The Italian Red Cross will also maintain a network with a professional psychologist and a translator on call, and the professional fees will be covered by this Emergency Appeal. Logistics and supply chain The Italian Red Cross will use the IFRC Secretariat`s Global Logistic Service (GLS) for all the procurements, and also a procurement specialist will be deployed to increase the National Society`s procurement capacities. All procured items will be stocked in a rented warehouse of Italian Red Cross funded through the Emergency Appeal. In addition, in the framework of this Emergency Appeal, the Italian Red Cross will rent an office space (with storage capacities) in Lampedusa. To strengthen the operational capacities of Italian Red Cross during the disembarkation operations, the following items will be procured: 5 lighting balloons for disembarkation during the night time; 5 tents for the recovery / rest of the migrants during the registration process; 40 Gazebo pavilions including furniture; Defibrillators; 300 camp beds; Uniforms and visibility materials; 5 isothermal boxes for medicine transportation; Personal protection equipment. P a g e | 10 All in-country logistics (transport/ storage/ fleet/ distribution) will be managed by the Italian RC following its procedures. The IFRC Secretariat`s GLS will provide technical support as requested by the Italian Red Cross for all the procurement. Information technology (IT) IT materials such as computers and scanners will be provided to the National Society to increase its IT capacity during the disembarkation operations. Communications All the actions undertaken by the Italian Red Cross are already widely reported on by the media and also on the social media portals of the National Society. The Italian Red Cross`s Public Relations and Media Department is sharing news, photos and videos through their institutional websites. The IFRC Secretariat`s Europe Zone Communications Officer and the Italian Red Cross’s Public Relations Department will maintain a constant flow of information in close cooperation with the Geneva-based IFRC Communications. Activities carried out by the Italian Red Cross are regularly published on the Italian Red Cross’s website and some information is now available also in the IFRC blog. Communications material published can be found on the IFRC`s media site. The IFRC Secretariat and the Italian Red Cross are aiming at the development of a harmonized communication/advocacy strategy which will target key stakeholders including local communities, national and international media, National Societies and other prospective donors. Information and communication captured in dialogues with migrants through the activities highlighted under this appeal will feed into consistent media messaging. Once the global campaign on raising awareness on migration issues is launched, Italian Red Cross will adapt that to the local context. Through ongoing assessments, the Italian Red Cross will take into account the concerns of migrants so as to use the information for improving the way they are received, protected and looked after. Communications will be two-way. Experience shows that fulfilling the needs of migrants implies also listening to their voices and understanding what their needs and desires are. Data and information (including knowledge, attitudes and perceptions) collected through the National Society`s first line responders and volunteers will inform the preparation of materials for migrants in their native languages as well as consistent messaging, balanced information through a range of communication channels including face-to-face interviews. The voices of migrants will also support trainings to prepare the volunteers to communicate effectively with the migrant population. Essential for this is the need that migrants and citizens are fully aware and informed about their rights and entitlements. In an attempt to ensure acceptance and avoid stigma and resentment against migrants among hosting communities, the Italian Red Cross will work with the local and national media to tackle misinformation and misconceptions and create a better informed public opinion, avoiding, mediating and defusing tensions and conflicts. Planning, monitoring, evaluation, & reporting (PMER) The monitoring will be undertaken by the Migration Office of the HQ of the Italian Red Cross in conjunction with the regional branches of the Italian Red Cross and their partners. Field visits will be undertaken to verify the operation. The distribution of relief items will be carried out exclusively by RC staff who will be reaching the final beneficiaries personally. The operation report will provide accurate data on the distribution. A monitoring mission will take place from the IFRC Secretariat`s Europe Zone Office to support the National Society. Narrative and financial reports will be produced according to IFRC requirements. Administration and Finance The operation will be managed by the Italian Red Cross`s provincial branches directly involved in the operation under the guidance of the national headquarters and in accordance with the already existing internal financial management and administration procedures of the Italian Red Cross that ensure the accountability of the whole National Society. This process will be supported by the IFRC Secretariat. Provisions have been made for communication and visibility costs related to the operation as well as the financial charges and general expenses (please refer to the budget). P a g e | 11 Contact information For further information specifically related to this operation please contact: Italian Red Cross Alessandra Diodati, Migration Senior Officer phone: +39 0647595712 email alessandra.diodati@cri.it Andrea Pettini, Head of RFL and Protection phone: +39 06 475915772 email andrea.pettini@cri.it IFRC Secretariat Europe Zone Office Seija Tyrninoksa, Head of Country Cluster, Western Europe phone: ++36 70 953 7701; email: seija.tyrninoksa@ifrc.org Alberto Monguzzi, Disaster Management Coordinator phone: +36 1 8884 505, email alberto.monguzzi@ifrc.org IFRC Geneva Cristina Estrada, Operations Support, phone: +41 22 730 4260, email: cristina.estrada@ifrc.org For Resource Mobilization and Pledges: IFRC Secretariat Europe Zone Office: Sophia Keri, Grant Administration Officer, phone: +36 1 888 4504; email: sophia.keri@ifrc.org For Performance and Accountability (planning, monitoring, evaluation and reporting enquiries) IFRC Secretariat Europe Zone Office: Imre Nagy, Planning and Reporting Manager phone: +36 1 888 4526, email: imre.nagy@ifrc.org P a g e | 12 C. DETAILED OPERATIONAL PLAN Quality programming / Areas common to all sectors Outcome 1: Continuous monitoring of the situation Output 1.1 The Italian Red Cross`s Sicily, Calabria and Puglia branch level Regional Operational Room will be monitoring and deploying the team based on the situation 1 2 3 4 5 6 7 8 9 10 11 12 Activities planned Month Ongoing assessments and monitoring. Mobilize volunteers for the implementation of activities upon the information Monitoring visits by Italian Red Cross and IFRC Transport of relief items based on needs Shelter and settlements (and household items) Outcome 1: Non-food assistance is provided to migrants/asylum seekers Output 1.1 85,000 migrants receive basic emergency items 1 2 3 4 5 Activities planned Month Local procurement, transportation and distributions in the Sicily branch Prepositioning in the different warehouse and distribution upon the arrival 6 7 8 9 10 11 12 6 7 8 9 10 11 12 Food security, nutrition and livelihoods Outcome 1: Food is provided in the port according to assessed needs Output 1.1 Food is distributed by Italian RC to beneficiaries in the ports 1 2 3 4 5 Activities planned Month Local procurement, transportation and distributions upon the arrival of the migrants Monitor and evaluate the foods activities and provide reporting on food distributions P a g e | 13 Restoring family links Outcome 1: Family links are restored wherever people are separated from, or stay without news of, their families Output 1. Family tracing, messaging services are provided to the evacuated people 1 2 3 4 5 6 7 8 9 Activities planned Month Identification of families in need for RFL 10 11 12 Temporary accommodation in emergency reception centres. Handling of tracing requests and provision of family messaging service Establishing of the communication unit, Skype installed Updating training for the volunteers Equipment for RFL staff Health & care Outcome 1 The beneficiaries and staff/volunteers are provided with Psychosocial Support Services (PSS) Output 1.1 Psychosocial support is provided to people in need (migrants and asylum seekers and Italian RC volunteers and staff) 1 2 3 4 5 6 7 8 9 10 11 12 Activities planned Month Psychosocial support specialist of Italian Red Cross is mobilized Italian Red Cross volunteers receive additional training on psychosocial support and are supported in their daily activities. Ensuring a permanent presence of Italian Red Cross PSStrained volunteers in the ports Identification of people at risk or severely affected and their referral to a second-line counselling service Psychosocial support to Italian Red Cross staff and volunteers working in the response is provided on demand. Outcome 2 Beneficiaries are provided with first aid and basic health care Output 2.1 First aid and basic health care is provided to those who need them 1 2 3 4 5 6 7 Activities planned Month First aid and basic health care of Italian Red Cross are mobilized Ensuring a permanent presence of Red Cross First Aidtrained volunteers in the ports 8 9 10 11 12 P a g e | 14 Identification of people at risk or severely affected individuals; and their referral to the hospital including transportation Water, sanitation and hygiene promotion Outcome 1:The risk of sanitation-related diseases has been reduced through the distribution of basic hygiene kits Output 1.1 85,000 migrants receive basic hygiene kits upon arrival Activities planned Month Local procurement, transportation and distributions upon the arrival of the migrants Monitor and evaluate the sanitation activities and provide reporting on distributions 1 2 3 4 5 6 7 8 9 10 11 12 National Society capacity building Outcome 1: The capacity of the National Society to respond to the consequences of the crisis situations is strengthened Output 1.1 Italian Red Cross has been strengthened to provide efficient response during the disembark of the migrants/asylum seekers. Activities planned Month 1 2 3 4 5 6 7 8 9 10 11 12 4 5 6 7 8 9 10 11 12 Procurement of five lighting balloons Procurement of defibrillator Procurement of field tents and equipment Procurement of one 4x4 car Support for IT, through the provision of computers, scanner Outcome 2: The functionality of the Lampedusa branch is guaranteed Output 2.1 A temporary office is set up for the Lampedusa branch Activities planned Searching for a location Signing the rental contract for 9 months Month 1 2 3 EMERGENCY APPEAL MDRIT002 08/05/2015 Italy: Population Movement Quality programming Budget Group Shelter - Relief Shelter - Transitional Construction - Housing Construction - Facilities Construction - Materials Clothing & Textiles Food Seeds & Plants Water, Sanitation & Hygiene Medical & First Aid Teaching Materials Utensils & Tools Other Supplies & Services Emergency Response Units Cash Disbursements Total RELIEF ITEMS, CONSTRUCTION AND SUPPLIES Land & Buildings Vehicles Computer & Telecom Equipment Office/Household Furniture & Equipment Medical Equipment Other Machinery & Equipment Total LAND, VEHICLES AND EQUIPMENT Storage, Warehousing Distribution & Monitoring Transport & Vehicle Costs Logistics Services Total LOGISTICS, TRANSPORT AND STORAGE International Staff National Staff National Society Staff Volunteers Total PERSONNEL Consultants Professional Fees Total CONSULTANTS & PROFESSIONAL FEES Workshops & Training Total WORKSHOP & TRAINING Non-food assistance is Food provided in the provided to port according to migrants/asylum assessed needs seekers Restoring family links Water, sanitation and hygiene promotion Health & care Capacity building Public awareness Appeal Budget CHF 60,000 0 60,000 0 0 49,720 0 678,450 76,500 0 736,320 37,000 0 6,000 40,950 0 0 1,684,940 0 0 12,000 18,500 0 0 0 30,500 0 50,000 0 25,000 70,000 145,000 49,720 678,450 76,500 81,070 655,250 37,000 6,000 40,950 0 819,520 76,500 0 133,670 655,250 0 12,000 18,500 0 0 0 0 0 0 30,500 50,000 25,000 70,000 145,000 380,929 63,500 444,429 0 0 0 0 0 0 27,900 0 0 408,829 63,500 472,329 27,900 0 0 0 0 0 0 35,000 35,000 0 0 0 0 0 0 0 0 35,000 35,000 0 0 0 6,800 6,800 24,300 24,300 0 0 0 31,100 31,100 EMERGENCY APPEAL MDRIT002 08/05/2015 Italy: Population Movement Quality programming Budget Group Travel Information & Public Relations Office Costs Communications Financial Charges Other General Expenses Shared Office and Services Costs Total GENERAL EXPENDITURES Partner National Societies Other Partners (NGOs, UN, other) Total TRANSFER TO PARTNERS Programme and Supplementary Services Recovery Total INDIRECT COSTS Pledge Earmarking & Reporting Fees Total PLEDGE SPECIFIC COSTS TOTAL BUDGET Available Resources Multilateral Contributions Bilateral Contributions TOTAL AVAILABLE RESOURCES NET EMERGENCY APPEAL NEEDS Non-food assistance is Food provided in the provided to port according to migrants/asylum assessed needs seekers Restoring family links Water, sanitation and hygiene promotion Health & care Capacity building Public awareness Appeal Budget CHF 36,000 28,500 58,500 36,000 87,000 6,300 10,400 0 0 0 139,700 58,500 6,300 10,400 46,400 0 0 28,500 0 0 6,300 0 0 0 0 0 0 0 0 0 0 0 43,604 43,604 53,269 53,269 4,973 4,973 2,295 2,295 10,268 10,268 42,591 42,591 2,392 2,392 5,616 5,616 165,007 165,007 7,000 7,000 0 0 0 0 0 0 0 7,000 7,000 721,433 872,789 81,473 37,595 168,238 697,841 39,192 92,016 2,710,576 0 0 0 0 0 0 0 0 0 0 0 721,433 872,789 81,473 37,595 168,238 697,841 39,192 92,016 2,710,576