Spiderlink Scope of Services and

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Providing colocation, management and administration services
for your Windows systems
Spiderlink Web Services
317 North Broadway #9
Redondo Beach, CA 90277
310-379-6429
http://www.spiderlink.com
support@spiderlink.com
December 1, 2011
Scope of Work
F5LA Dedicated and Managed Proposal
(1 Server – Spiderlink Owned Server)
Dedicated Managed Power Plan (Quantity 1)
Dell PowerEdge 1950 Server - Spiderlink owned server
=============================
2 x Quad Core Intel® Xeon® E5310, 2x4MB Cache, 1.60GHz, 1066MHz FSB
4GB RAM (expandable as needed)
Windows 2003 R2 Standard (includes 5 Cals) - Option to upgrade to Win 2008 R2 included
2 x 146GB, SATA, 3.5-inch 10K RPM Hard Drive RAID - 1
Dual Onboard NICs
CDROM
Configuration and Scalability
1 Dedicated Web Servers
(With Windows 2003 upgrade
option to 2008 R2, IIS, FTP,
PHP, MySQL, Drupal)
The dedicated server above will is running IIS 6.0, PHP 5.2.x, Zend Optimizer for PHP, MySQL 5.x, Drupal.
Additional third party software can be installed as needed. Website is scalable to multiple servers when
configured with NLB to distribute load and maximize availability. We can also migrate the existing OS into a
virtual machine that would reside on the same dedicated physical machine. This would provide the benefit of
easy hardware upgrade/migration.
Dedicated/Managed Plans Include:
-Colocation at secure facility in Wilshire One building in Downtown Los Angeles.
-Climate controlled facility
-Gas fire suppression system
-Dedicated power source with UPS and generator backup (30 days)
-Redundant multiple tier 1 carriers
-100 Megabit connection burstable
-Unlimited Bandwidth per/server per/month
-Hardware troubleshooting/repair
- 10 IP addresses per/server (ip addresses will be shared where possible)
-Terminal Services (remote desktop) remote control (optional)
- installation of software including Windows, IIS, ColdFusion, ASP.Net, PHP, ActivePerl, MS SQL Server, MySQL
-Unlimited Email Forwarding
-15 pop3 accounts per/server
-Emergency contact via pager
-1 year commitment required
All-inclusive Administration:
- Unlimited DNS requests
- Installation/configuration of third party software
- Includes regular OS updates/troubleshooting
- Includes OS permission management
- Includes IIS management (FTP, Web, virtual mappings, SSL, etc.)
- Includes ASP.Net configuration (virtual mappings, permissions, etc.)
- Includes ColdFusion management/troubleshooting (datasources, mappings, verity, scheduled tasks)
- Includes HTTP monitoring
- Includes ColdFusion/Asp proactive monitoring software
- Includes Web/Database content daily/weekly/monthly backups (see backup services above)
- Includes installation of third party software patches/updates
- Includes unlimited technical support for most software apps
- Includes disaster recovery support
- Includes virus/spyware software protection management
- Includes Managed Firewall and Network Threat protection
Backup Services:
- Includes daily/monthly database backups
- Includes weekly/monthly web content backups
The Network:
Spiderlink’s servers are located at a premier facility in the Wilshire One building in downtown Los Angeles California. Our Internet
provider has a tier-1 optical network and a Multi-Protocol Label Switching (MPLS) enabled backbone which spans both private and
public-based transports. The facility is located at a major Internet exchange in close proximity to most other major exchanges. They
have multiple Internet carriers with in-building SONET ring and is composed of MCI Worldcom, PacBell, At&T, Level 3, Quest,
Nextlink, GST, and others.
BUDGET
Colocation, Management, Administration Pricing:
Setup
Dedicated Managed Power Plan – (1 server- production)……..
(server rental, collocation, administration)
N/A
Non-profit Discount…………………………………………………
Total:……………………………………………………………
Monthly
$845.00
-$50.00
N/A
$795.00
$ 795 per month
Annual Total of $9540
Description
PowerEdge 1950
Date & Time: May 15, 2007 2:02 PM PST
SYSTEM COMPONENTS
PowerEdge 1950
2 x Quad Core Intel® Xeon® E5310, 2x4MB Cache, 1.60GHz,
1066MHz FSB, Windows Server® 2003 R2, Standard Edition,
Includes 5 CALs
Qty
1
Catalog Number:
4 BECWEK1
Module
Description
PowerEdge 1950
Quad Core Intel® Xeon® E5310, 2x4MB Cache, 1.60GHz, 1066MHz FSB
Operating System
Windows Server® 2003 R2, Standard Edition, Includes 5 CALs
Additional Processors
Quad Core Intel® Xeon® E5310, 2x4MB Cache, 1.60GHz, 1066MHz FSB
Memory
4GB 533MHz (4x1GB), Dual Ranked DIMMs
TCP/IP Offload Engine
Enablement
Broadcom TCP/IP Offload Engine Not Enabled
PCI Riser
Riser with 2 PCIe Slots
Primary Hard Drive
146GB,SAS, 3.5-inch, 10K RPM Hard Drive
Primary Controller
FREE UPGRADE to PERC 5/i, Integrated Controller Card
Mouse
Mechanical Two-Button Mouse, USB
Network Adapter
Dual Embedded Broadcom® NetXtreme II 5708 Gigabit Ethernet NIC
Remote Management
Dell Remote Access Card, 5th Generation for PowerEdge Remote
Management
CD/DVD Drive
24X IDE CD-ROM
Bezel
Rack Bezel
Backplane
1x2 Backplane for 3.5-inch Hard Drives
Documentation
Electronic Documentation and OpenManage CD Kit
2nd Hard Drive
146GB,SAS, 3.5-inch, 10K RPM Hard Drive
Hard Drive Configuration
Integrated SAS/SATA RAID 1, PERC 5/i Integrated
Chassis Configuration
No Rack Rails Included
Hardware Support
3Yr SILVER ENTERPRISE SUPPORT: 7x24 HW/SW, NBD Onsite
Installation Support
No Installation Assessment
Power Supply
Non-Redundant Power Supply
OS Partitions
16GB Microsoft OS Partition Override
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