Small Business Management
Final Exam Study Guide –Spring 2006
Exam 1
High-potential venture (gazelle)
Artisan Entrepreneur
Intangible resources
Differentiation strategy
SWOT analysis
Refugee
Precipitating event
Social responsibility
Ethical imperialism
Resources
Franchisee
Business format franchise
Area developer
Piggyback franchising
Mentoring
Family business constitution
Cost-based strategy
Strategic decision
Exam 3
Evoked set
Cognitive dissonance
Patent
Common carrier
Total fixed cost
Elastic demand
Break-even point
Promotion
Aging schedule
Publicity
Personal selling
Prospecting
Perception
Perceptual categorization
Prestige pricing
Trade credit
Institutional advertising
Product
Dynamic pricing
Exam 2
Prospectus
Marketing Mix
Secondary data
Benefit variables
Un-segmented strategy(mass marketing)
Breakdown process forecasting
Direct forecasting
Unlimited liability
Agency power
Preemptive right
S corporation
Limited partner
Board of directors
Zoning ordinances
Harvesting
Strategic buyer
Build-up LBO
Initial Public Offering
Private equity
Exam 4
Empowerment
Span of control
Validity
Reliability
Family & Medical leave act
Quality
Total Quality Management
Just-in-time Inventory
Attribute inspection
ISO 9000
Productivity
Economic order quantity
Strategic plans
Job specification
Fair Labor Standards Act
North American Free Trade Agreement
Experience curve efficiencies
Greenfield Venture
Tariffs
Part II (Chapters 21-22)
Chapter 21
Risk
Market risk
Pure risk
Loss prevention
Loss avoidance
Loss reduction
Risk transfer
Risk retention
Real property
Personal property
Replacement value
Actual cash value
Direct/indirect loss
Economic damages
Noneconomic damages
Punitive damages
Proximate cause
Chapter 22
Working capital management
Cash budget
Payback period technique
Discounted cash flow technique
Internal rate of return
Chapter 23
Current ratio
Accounts receivable turnover
Inventory turnover
Operating profit margin
Total asset turnover
Financial leverage
Times interest earned ratio