Report: VCT Coordinators Meeting March 3, 2003 – Renaissance Hotel - Austin Colleges represented at the meeting, in person or via audioconference, are shown below. Those participating via audioconference are shaded. It was difficult to keep track of colleges dialing in, so this list may not be complete. Alamo Comm. Col. District -Northwest Vista College -Palo Alto College -San Antonio College -St. Philip’s College Amarillo College Austin Comm. College Blinn College Central Texas College Coastal Bend College College of the Mainland Collin County Comm. College Dallas Comm. Col. District Del Mar College El Paso Comm. College Galveston College Hill College Kilgore College Laredo Comm. College Lee College McClennan Comm. College Midland College Navarro College N. Harris Montgomery Comm. Col. Odessa College Panola College San Jacinto College South Texas Comm. College St. Philip’s College Tarrant County College Temple College Texas Southmost College Trinity Valley Comm. College TSTC-Harlingen TSTC-Marshall Tyler Jr. College Victoria College Weatherford College Internet Teachers Internet Teachers. As of the meeting date, there had been approximately 300 enrollments in the three courses (Parts I, II, and III) of the Internet Teachers curriculum in FY 03. About 140 enrollments have taken place this spring semester. Enrollments in all three courses were still being accepted at the time of the meeting. Part III has had a large enrollment this year, with over 40 teachers signing up, requiring the addition of a second teacher. Since the courses first began to be offered, enrollments in the classes have totaled 1400. For FY 04, Internet Teachers funding will probably be sought for Part III only. All colleges, however, will have the option of offering Parts I and II locally, offering them through CE by listing them at the VCT website, if they choose. WebCT Licenses and Other Software Licenses Mickey Slimp and Ron Thomson have talked with WebCT about license renewals, and neither have found WebCT to be amenable to negotiating for consortium pricing. The Texas Higher Education Coordinating Board has been looking at collaborative purchases in a variety of areas. TIF money is not completely out, but the legislation needs to be pushed to keep TIF from being abandoned. The issue of software licenses was identified by the Coordinating Board as one of several critical issues. The Coordinating Board’s Critical Issues survey results may be viewed at: http://www.thecb.state.tx.us/DistanceEd/CriticalIssues/SoftwareSurveyResults2.cfm 1 As an alternative to each college’s purchasing its own individual WebCT site license, Mickey proposed that colleges might team up to buy only one server license for one server, which would serve two or more colleges. This arrangement could cost $1500-2000 per college. The college hosting the server could have additional bandwidth. Tyler might consider hosting three or four colleges on their server. Interest has also been expressed in collaboratively purchasing other software licenses, including Adobe, Tutor’s Edge, Smarthinking, and virus protection. Mickey will conduct a follow-up survey to the Coordinating Board’s critical issues survey. VCT Status Report Ron Thomson reported on the current status of VCT operations and new initiatives. FY 03 Enrollments: As of the meeting date, enrollments in provider college classes totaled approximately 4,300. FY 03 VCT enrollments are up approximately 72% over FY 02. Spring 03 enrollments are 10% higher than Fall ’02 enrollments, and they are approximately 66% higher than last spring’s. College Participation: While enrollments have increased this spring over the fall ’02 semester, the number of participating colleges has decreased slightly, from 46 colleges in the fall to 44 colleges in the spring. VCT FY 02 Evaluation: VCT scored higher in its evaluation for FY 02 than it did in FY 03. Overall satisfaction with VCT increased from 5.35 in FY 01 to 5.44 in FY 02, and ratings for effectiveness of the administrative went from 5.5 to 5.73. Lowest ratings continue to be areas that were rated lowest in FY 01: (scale: 1 (very low) to 6 (very high) Timeliness of getting textbooks to students (host’s perspective): 3.71 Timeliness of hosts receiving grade rosters from providers 3.78 Timeliness of getting textbooks to students (provider’s perspective) 4.05 College effectiveness in promoting/publicizing VCT to students 4.05 Ron reported that he is working on an evaluation for the Instructional Administrators to get their perspectives on VCT. Student Issues Textbooks. Getting textbooks to students in a timely manner continues to be a problem. Cooperation among bookstores is needed, and managers are not always willing to help during their busiest periods. Students on financial aid have a particularly difficult time. Del Mar uses a voucher system that helps. Another college allows students to request financial aid money in advance, but the student must know that an advance request is possible. One coordinator reported that only students who sign up for VCT classes at the last minute present problems. It was suggested that teachers not give an assignment out of the book for the first week. It was proposed that bookstore managers and financial aid personnel meet via audioconference to consider ways to resolve the textbook problem. Ron T. will survey the coordinators to get 2 recommendations for bookstore managers and financial aid officers who would be willing to participate in such an audioconference. Action (Ron): Identify bookstore managers and financial aid officers to participate in an audioconference that addresses textbook issues. Other Student Issues. The point was made that syllabi are written to accommodate on-campus students, and they are not adapted for VCT students. This sometimes causes confusion for VCT students. One VCT student, for example, thought she had to go to the provider’s campus to take tests. A quick poll of Coordinators present indicated that about one-half of the faculty would modify their syllabi and one-half would not. Several suggestions were offered for addressing the need to get accurate information to VCT students in ways that do not involve adapting syllabi. Karen Anderson, ACC, said she sends a welcome letter by email and U.S. Postal to her VCT students that explains testing, orientation, and Blackboard. With these letters, it is not necessary to ask instructors to modify their syllabi for VCT students. The group asked if she could share these letters with the coordinators, and Karen agreed to do it. The ACC Welcome Letter and the ACC Midterm Memo are included at the end of this document. Michelle Shoemaker, Blinn College, reported that VCT students are required to check in with her, and she sends an introductory email plus follow-up emails. Terry Spurlock, Trinity suggested that the “Other Information” box on the course listing form also could be used to communicate with students. Ron reported that the presidents have agreed to a students’ area being included at the VCT website. This area, too, will be useful in helping to orient students to VCT-related issues. Action: Discuss further in summer meetings ways to use the VCT website student area to address student issues. Continuing Education There is a substantial market for courses that are required by a large professional workforce. The TACE advisory committee met on Jan. 21 to discuss how to get CE to take off with VCT. A new MOU specific to CE has been developed, and about three-fifths of the colleges had signed it at the time of the meeting. A couple of Coordinators reported that their colleges had listed CE courses at the VCT website, but no students have enrolled. Marketing seems to be the missing element, and sending letters to professional organizations was suggested as a possible strategy. Some concern was registered by Coordinators that the terms “standard” and “variable” may be confusing when applied to the VCT online catalog. Coordinators suggested: communicating more closely with CE staff and conducting a market analysis. It was pointed out that there is a substantial need for real estate courses. Pat Smith reported that the Texas Commission on Alcohol and Drug Abuse is developing a course for which they will do the marketing, and it may be delivered as CE by colleges. VCT and Degrees/Certificates To date, VCT has dealt only with individual courses. The TACC Telecommunications Committee, however has given permission for colleges to start considering ways that VCT could help make their distance learning degrees and certificates accessible statewide. A task force of 3 the TACC Distance Learning Advisory Committee has been appointed to begin identifying and discussing issues related to VCT’s role related to degrees and certificates. Terry Spurlock suggested that offering a common certificate for the core component of degree programs is a way to start. Issues related to degrees/certificates and VCT will be discussed by the entire TACC Distance Learning Advisory Committee in its summer meeting. VCT Website Coordinators offered highly positive feedback regarding changes to the VCT website that were implemented last fall. It was pointed out that ensuring complete and accurate information for the newly added invoice/payment contact at the VCT website would keep colleges from wasting a lot of time trying to figure out where to send checks. Action (Coordinators): Ensure that correct information for the invoice/payment contact is correct. Effect of Budget Cuts on VCT As a result of budget cutbacks, colleges are responding in varying ways regarding their future use of VCT. Some, such as Panola, Midland, Howard, and Trinity Valley, are moving forward per usual. San Antonio College is trying to provide more courses through VCT since others are cutting back. A few, such as Coastal Bend, will not use VCT at all through the summer and possibly the fall. Electronic Grade Rosters It was suggested that managing VCT grade rosters would be easier and more efficient if the VCT website rosters could be used as official rosters. Coordinators advised that Registrars should be brought into this discussion to get their perspectives and build their support. Ron T. said he would work on getting registrars involved. Action (Ron): Work with registrars regarding use of electronic grade rosters. Summer VCT Coordinators’ Meeting Given the current state of travel budgets, it is improbable that a majority of Coordinators would be able to travel to a summer meeting as they have in the past. Ron emphasized the importance of the meeting and stated that he would hate to lose it. Several options were presented: hold a meeting for whomever could travel and then conduct a post-conference statewide audioconference for everyone else; use interactive video; hold a series of regional meetings to which Ron and Aleta would travel. The best option, it was agreed, is to hold regional meetings that participants can drive to and from in one day. It was pointed out that such meetings might even have some special advantages. For example, Coordinators might invite administrators or faculty who would not consider traveling out of town to an overnight meeting. It was pointed out that many Coordinators do not know which regions their respective colleges actually belong to. 4 Other Business/Issues Several other items were addressed: VCT Hosting Fee: Some colleges are going to start charging a fee to host a VCT course. A few colleges, such as Weatherford, have been doing this for quite some time. One college is going to add a fee of about $20 to host or provide a VCT course. Smarthinking: Becky Stinson said that TCET was going to investigate consortium licensing for Smarthinking. Colleges and Regions Central Texas Region Austin Community College Blinn College Central Texas College Hill College McLennan Community College Navarro College Temple College TSTC-Waco South Texas Region Alamo Community College Coastal Bend Del Mar College Laredo Community College South Texas Community College Southwest Texas Junior College Texas Southmost College The Victoria College TSTC-Harlingen East Texas Region Angelina College Kilgore College Northeast Texas Community College Panola College Paris Junior College Texarkana College Trinity Valley Community College TSTC-Marshall Tyler Junior College Southeast Texas Region Alvin Community College Brazosport College College of the Mainland Galveston College Houston Community College Lee College North Harris Montgomery Community College San Jacinto College Wharton County Junior College North Texas Region Cisco Junior College Collin County Community College Dallas County Community College Grayson County College North Central Texas College Ranger College Tarrant County College Vernon Regional Junior College Weatherford College West Texas Region Amarillo College Clarendon College El Paso Community College Frank Phillips College Howard College Midland College Odessa College South Plains College TSTC-Sweetwater Western Texas College 5 DISTANCE LEARNING AUSTIN COMMUNITY COLLEGE MEMORANDUM TO: Virtual College of Texas Students FROM: Karen J. Anderson Support Services Specialist DATE: Spring 2003 Semester RE: WELCOME TO VIRTUAL COLLEGE OF TEXAS Thanks for choosing Virtual College of Texas (VCT) and Austin Community College. We want your distance learning experience to be a successful one. Please review the following information to make the most of your time and efforts. 1. For an online course, you need to go the Internet and enter the following: http://dl.austincc.edu/pcm.html. Once you get there, scan the page to find your course. Then simply use your password and user ID to access the course site. Passwords/User IDs for Blackboard courses will be assigned by Distance Learning approximately a week prior to the beginning of the session. If you have not been contacted for your Blackboard Student Password/User ID once the session begins, please contact Distance Learning at 1-888-223-8026 and one will be assigned. 2. Check the VCT Catalog at www.vct.org for your course orientation and instructor contact information. Orientation information is critical for a good start on your VCT course and a successful completion. Be sure to email your instructor or call for detailed orientation information! Most course syllabi are included in the online orientation materials. If the syllabus for your course is not online, check with your ACC instructor or call the Distance Learning Help Line at 1-888-223-8026. The course syllabus is your road map for your Distance Learning course and will have all the assignments, test deadlines, etc. You will also find text book information listed with the course information in the VCT catalog at www.vct.org. Your may order your text books by phone (credit card or personal check) from MBS Direct at 1-800-325-3252 or online (credit card only) at www.mbsdirect.net . We recommend purchasing your text books as soon as possible to allow adequate time for shipping. 3. Testing for your VCT class is handled either online by your ACC instructor or through your local college. If testing is to be done at your college, the VCT contact will let you know the procedure for completing the tests. Normally, tests required for your course are mailed to the Testing Center at your college for administration. Once the tests are completed, they will be returned directly to your instructor for grading. Be sure to allow ample time for returning the test to ACC through the mail to avoid missing a test deadline. If you do miss a testing deadline, contact your instructor as soon as possible. 4. If you encounter any student services problems during the time you are taking this course, notify the VCT contact at your college for assistance. If you have problems contacting your instructor, you should feel free to contact ACC Distance Learning at our toll free Help Line at 1-888-223-8026. The Help Line services are available from 8:00 am – 5:00 pm Monday through Friday. You may also reach us by email at dl@austin.cc.tx.us. Once again, Austin Community College and Distance Learning welcome you and wish you the best of luck in your VCT courses and academic goals. 6 DISTANCE LEARNING VIRTUAL COLLEGE OF TEXAS AUSTIN COMMUNITY COLLEGE TO: Virtual College of Texas Students FROM: Karen J. Anderson DATE: March 17, 2003 RE: SPRING 2003 ACC/VCT PROJECT UPDATE For many of you this may be your first experience with distance learning, VCT or both. It’s almost certainly your first experience with Austin Community College’s Distance Learning program. We want it to be a positive experience. Student/Faculty Communication: Good communication with your instructor is absolutely critical in any classroom, but especially for distance learning courses. Don’t hesitate to call or email your instructor when you have questions or need clarification on course information. If you have questions, chances are your classmates do too. Let the technology raise your hand! If you are having trouble contacting your ACC instructor, please let us know. Call our toll-free Help Line at 888-223-8026 or email us at dl@austincc.edu. Occasionally there may be technical problems (servers down, internet provider servicing, etc.) or the instructor may have a business or family emergency. We’ll make every effort to relay your information needs. Take advantage of student-to-student communication options provided or required for your course work with ACC! Just like a traditional classroom course—it helps to compare notes and commiserate. Remember, you’re not “out there” alone! Distance Testing: Follow the testing schedule for your course and make an appointment with yourself for quiet study time in preparation. All test materials are forwarded to your home college for completion if your instructor does not use online testing options or class projects in lieu of written exams. Check with your VCT contact there for specific testing facility hours of operation. Accordingly, allow yourself ample time to complete the exam and get it back to the ACC instructor for grading and feedback. If you should need a test due date extension, contact your ACC instructor directly to see what options you may have. Your instructor can’t help you if she/he doesn’t know you have a problem! Amy Setter coordinates distance testing for ACC. You may reach her at 888-223-8026 or by email at dl@austincc.edu if you have additional questions. Smarthinking: Online Tutoring: Don’t forget, as an ACC VCT Distance Learning student you have access to Smarthinking, the free online tutoring service provided by ACC to all distance education students. That includes you! Smarthinking can help you when you need it, on your schedule! I’ve enclosed a fact sheet that should get you started. Distance education students have special needs and expectations and we hope Smarthinking meets some of those needs. Final Grade Reports: Your home college will provide the ACC instructor with an official grade report form for your course. Because session start and end dates at ACC and the home college may not coincide, you may receive an incomplete or “I” grade or an “x” on your grade report based on your home college’s procedure. Just as soon as the ACC instructor completes the grade report, we Airborne Express mail the document to the home college for appropriate posting. We hope the remainder of the VCT/ACC Spring semester is successful for you and you meet your academic goals. Please let us know if there is any part of the VCT/ACC experience that we could improve upon. You can reach us at our toll-free Help Line (888-223-8026) or by email at dl@austincc.edu. Once again, thanks for considering Austin Community College and Virtual College of Texas. When you succeed, so do we! cc: Robert Bermea, Interim Director/Distance Learning 7