The VIPER External Standard Operating
Procedures
Table of Contents
Chapter 1 Introduction
Chapter 2 VIPER Program Capabilities and Services
Chapter 3 How to Become a VIPER Program Sponsor
Chapter 4 Requesting VIPER Program Support
Chapter 5 QRC Warehouse Equipment Additions, Deletions,
and Transferring of Ownership
Chapter 6 Receiving VIPER Program Equipment
Chapter 7 Returning VIPER Program Equipment
Chapter 8 Requests for Extensions
Chapter 9 Reporting Lost or Damaged Equipment
Chapter 10 Maintenance of VIPER Program Equipment
Annex
Appendix
The VIPER External Standing Operating Procedures
DEPARTMENT OF THE ARMY
UNITED STATES ARMY INTELLIGENCE AND SECURITY COMMAND
Fort Belvoir, Virginia 22060-5246
The INSCOM Virtual Intelligence Projection Equipment Reserve (VIPER) Program External
Standing Operating Procedures (SOP)
Chapter 1 Introduction
Paragraph
Page
Purpose .............................................................................................................................. 1-1
Scope ................................................................................................................................. 1-2
Applicability ...................................................................................................................... 1-3
Responsibilities ................................................................................................................. 1-4
Sponsors ............................................................................................................................ 1-5
Virtual Warehouse ............................................................................................................. 1-6
ACofS, G3 and ACofS, G4 Validation Process ................................................................ 1-7
VIPER Owned Equipment vice VIPER Program Equipment ........................................... 1-8
VIPER Program Funding .................................................................................................. 1-9
Semi-Annual Review ...................................................................................................... 1-10
1
1
1
1
1
2
2
2
2
3
Chapter 2 VIPER Program Capabilities and Services
General .............................................................................................................................. 2-1
Equipment Management .................................................................................................... 2-2
System/Equipment Deployments ...................................................................................... 2-3
Equipment Integration ....................................................................................................... 2-4
General Logistics Support ................................................................................................. 2-5
4
4
4
4
5
Chapter 3 How to Become a VIPER Program Sponsor
General .............................................................................................................................. 3-1
Sponsor Request Process ................................................................................................... 3-2
6
6
Chapter 4 Requesting VIPER Program Support
General .............................................................................................................................. 4-1
Program Support Request Process..................................................................................... 4-2
7
7
Chapter 5 QRC Warehouse Equipment Additions, Deletions, and Transferring of Ownership
General .............................................................................................................................. 5-1
Equipment Request Process .............................................................................................. 5-2
Process for Equipment not Located in the
MSRA Warehouse ............................................................................................................. 5-3
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The VIPER External Standing Operating Procedures
Chapter 6 Receiving VIPER Program Equipment
General .............................................................................................................................. 6-1
Procedures for becoming Primary Hand Receipt Holder .................................................. 6-2
Receiving Equipment at the MSRA Warehouse ............................................................... 6-3
Receiving Equipment by Shipment ................................................................................... 6-4
Interim Sub-Hand Receipt Procedures .............................................................................. 6-5
Special Accountability Procedures .................................................................................... 6-6
Sub-Hand Receipting to Contractors ................................................................................. 6-7
11
11
12
12
12
12
13
Chapter 7 Returning VIPER Program Equipment
General .............................................................................................................................. 7-1
VIPER Equipment Return Process .................................................................................... 7-2
Preparing Shipping Documentation .................................................................................. 7-3
Partial Equipment Return Process ..................................................................................... 7-4
Shipping Instructions ......................................................................................................... 7-5
14
14
15
15
15
Chapter 8 Requests for Extensions
General .............................................................................................................................. 8-1
Extension Request Process ................................................................................................ 8-2
16
16
Chapter 9 Reporting Lost or Damaged Equipment
General .............................................................................................................................. 9-1
Sensitive Items .................................................................................................................. 9-2
17
17
Chapter 10 Maintenance of VIPER Program Equipment
General ............................................................................................................................ 10-1
TRISA Support ................................................................................................................ 10-2
Basic Support Procedures ................................................................................................ 10-3
Support Costs .................................................................................................................. 10-4
Reporting Support Issues................................................................................................. 10-5
18
18
18
18
19
Annex
A. ACofS, G3/G4 Memorandum............................................................................................
B. ACofS, G3 Sponsorship Memorandum .............................................................................
C. Requesting VIPER Program Support Memorandum .........................................................
D. Primary Hand Receipt Holder Memorandum ....................................................................
E. Primary Hand Receipt Holder Memorandum ....................................................................
F. Example DA 2062 ..............................................................................................................
G. Example DA 3161 .............................................................................................................
H. Example DD 1149 .............................................................................................................
I. Directions to MSRA............................................................................................................
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20
21
22
23
24
25
26
27
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The VIPER External Standing Operating Procedures
Appendix
A. References .........................................................................................................................
B. Glossary .............................................................................................................................
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33
The VIPER External Standing Operating Procedures
Chapter 1 Introduction
1-2
Purpose
The VIPER Program External SOP is an extension of INSCOM Regulation 700-33, The Virtual
Intelligence Projection Equipment Reserve (VIPER) Program, providing further program definition
and specific procedures necessary for applicable organizations to request and receive VIPER Program
Support.
1-2
Scope
The VIPER Program SOP encompasses the procedures necessary for applicable users to acquire
equipment from the Mission Stock Record Account (MSRA) Warehouse and Quick Reaction
Capability (QRC) Mission support as established in INSCOM Regulation 700-33.
1-3
Applicability
This regulation applies to HQ INSCOM staff elements, subordinate units, contractors, and any
organization requesting VIPER Program support.
1-4
Responsibilities
INSCOM Regulation 700-33 established the VIPER Program Office to manage the execution of this
SOP and the VIPER Program at large. The VIPER Program Office is under the direction of the
Maintenance Division. The Maintenance Division is an operating element of the United States Army
Intelligence and Security Command (USAINSCOM), Assistant Chief of Staff (ACofS), G4,
headquartered at Fort Belvoir, Virginia.
1-5
Sponsors
The VIPER Program is dedicated to rapidly responding to QRC mission needs. To facilitate a rapid,
yet managed, response time to QRC requirements, VIPER has implemented a process in which
individuals assigned to intelligence organizations can receive immediate VIPER Program support
through a simple e-mail request. In Accordance With (IAW) INSCOM Regulation 700-33 each
intelligence organization that wants to participate in the VIPER Program must be designated in
writing as an authorized Sponsor by the ACofS, G3. Upon designation by the ACofS, G3, the
Sponsor holds the authority to approve VIPER Program support as it relates to their organization.
Sponsors have full authority to exercise the capabilities and services of the VIPER Program with the
exception of those responsibilities reserved for the ACofS, G3 and ACofS, G4 in INSCOM Reg 70033 paragraph 1-4. Chapter 3 of this SOP provides detailed instructions for obtaining Sponsor status.
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The VIPER External Standing Operating Procedures
1-6
Virtual Warehouse
The MSRA Warehouse is just one of the sources that can be utilized to satisfy equipment
requirements. Only equipment acquired IAW Chapter 4 will be VIPER owned equipment and
managed in the MSRA Warehouse. However, under the virtual warehouse concept any equipment
can be acquired on a temporary basis to accomplish a QRC mission. The VIPER Program Manager
will, upon receipt of a validated VIPER support request; directly coordinate with subordinate units,
contractors holding GFE, other DA and DOD agencies, or any other source identified by the
requester, to utilize that organization’s assets.
1-7
ACofS, G3 and ACofS, G4 Validation Process
This validation process is required whenever new equipment is to be added to the MSRA Warehouse,
equipment will be permanently removed from the program either through turn in or transfer or
purchase of equipment for the program is warranted. Throughout the remainder of this SOP, the
process is referred to as the G3/G4 memorandum (see Annex A, Sample ACofS, G3/G4
Memorandum).
1-8
VIPER Owned Equipment vice VIPER Program Equipment
VIPER owned equipment is simply that equipment that has been approved for addition to the program
by an ACofS, G3/G4 memorandum and is managed by VIPER. VIPER Program equipment refers to
any equipment that has been issued on a consolidated hand receipt through the VIPER Program.
1-9
VIPER Program Funding
The VIPER Program is not funded and therefore must rely upon users of the program to provide
funds for each request. To facilitate the exchange of funds, VIPER has a line within the ACofS, G4
budget and can receive CCP and BA1 program funds. Other program funds can be utilized but will
be approved on a case by case basis. In all instances, the VIPER PM is responsible for coordination
with the Sponsors at the time of their request to ensure that adequate resources are available. The
VIPER PM will provide directions for the transfer of funds to support the request. In addition, the
VIPER PM will provide budget input to Sponsors to defray the cost of supporting VIPER owned
equipment in the MSRA Warehouse.
1-10
Semi-Annual Review
The VIPER PM will provide the ACofS, G3 a listing of VIPER owned equipment every six months.
The list will include recommendations for equipment disposition. The ACofS, G3 is responsible for
reviewing the list and validating the requirement to continue maintaining the equipment,
concur/nonconcur with recommendations from the Project Manager (PM), and/or make additional
recommendations.
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The VIPER External Standing Operating Procedures
Chapter 2 VIPER Program Capabilities and Services
2-1
General
The VIPER Program offers numerous services to provide logistics support to the QRC Missions. The
availability of these services may depend on the availability of funds to support the request/mission.
This chapter outlines these capabilities and services.
2-2
Equipment Management
a. Maintain authorization and accountability for standard and non-standard Army equipment acquired
by ACofS, G3 designated Sponsors to support QRC.
b. Maintain a database of MSRA Warehouse (VIPER owned) equipment that intelligence
organizations can view when planning QRC initiatives.
c. Acquire equipment from other sources (Virtual Warehouse) to support QRC initiatives.
d. Provide consolidated accountability documents to the end user.
e. Conduct inspection, Preventive Maintenance Checks and Services (PMCS), and repair of VIPER
equipment stored at the MSRA Warehouse.
2-3
System/Equipment Deployments
a. Issue equipment from the MSRA Warehouse when requested by Sponsor.
b. Coordinate transportation requirements to include Packaging and handling.
c. Provide personnel to assist or accomplish deployments and/or installations.
d. Provide maintenance training for deployed systems.
2-4
Equipment Integration
a. Provide equipment integration through INSCOM managed contracts.
b. Sole source contracting for equipment integration (Requires ACofS, G3/G4 memorandum).
2-5
General Logistics Support
a. Provide documented support procedures unique to each equipment or system issue or deployment.
b. Fly-away support capability.
c. Technical support capability for new equipment testing and evaluation.
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The VIPER External Standing Operating Procedures
Chapter 3 How to Become a VIPER Program Sponsor
3-1
General
Determining eligibility for participation in the VIPER Program as a Sponsor is the responsibility of
the ACofS, G3. IAW INSCOM regulation 700-33, anyone can participate in the program and request
to be a Sponsor. Use the following process to request to be a Sponsor.
3-2
Sponsor Request Process
a. Prepare a memorandum from the ACofS, G3, to the ACofS, G4, (IALO-M-VPR/VIPER PM),
requesting designation as a VIPER Program Sponsor (See Annex B, ACofS, G3 Sponsorship
Memorandum). Include the following information on the request:
(1) Subject line: Request for Designation as a VIPER Program Sponsor.
(2) Name of organization making request.
(3) Organizations mailing address.
(4) Name, Rank and title of individual(s) who will be authorized to request VIPER Program
support.
(5) Office symbols
(6) Phone numbers, secure line numbers, fax numbers and e-mail addresses, associated with the
persons nominated for Sponsor status.
b. Upon approval by the ACofS, G3, ensure that the VIPER PM receives the original copy of the
memorandum.
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The VIPER External Standing Operating Procedures
Chapter 4 Requesting VIPER Program Support
4-1
General
a. VIPER Sponsors can:
(1) Request and receive immediate validation for any or all services listed in Chapter 2.
(2) Validate request for non-Sponsors who have requested services or equipment under their
operational control.
b. All requests are subject to availability of equipment and resources.
c. Sponsors making or validating a request are responsible for all funding associated with the request.
d. Requests are not limited to the services described in Chapter 2. Any request that fits the
capabilities of the VIPER Program will be considered.
4-2
Program Support Request Process
Contact the VIPER PM with all requests (See Annex C, Requesting VIPER Program Support
Memorandum). The preferred method of contacting VIPER PM with requests is the use of the
ACofS, G4 Portal, however, any means used will be accepted. Sponsors request will be immediately
validated, acknowledged, and processed for the appropriate action. Non-sponsor request will be
forwarded to the appropriate Sponsor for validation. Provide as much information pertaining to the
request as possible however; the following minimum information is required before processing of
request will begin:
a. Service (as offered in Chapter 2) being requested.
b. Organization making request. Include primary and secondary decision maker point of contact
information.
c. Requirement date.
d. Information on what is needed. Nomenclature, Model, Make, NSN, Serial number, and quantity
will be included at a minimal.
e. Reason for request.
f. Availability of funds to support the requirement. The requestor will pay all cost associated with
requested and validated VIPER Program Support. Exceptions will be on a case by case basis and will
require approval from the ACofS, G3 and ACofS, G4 before execution of the request. The VIPER
PM will assist in the expeditious processing of these requests to ensure that financial difficulties do
not hinder the timely execution of the mission. All work that can be completed prior to funding being
available will be accomplished as if funds were already present.
g. Point of Contact (POC) information along with an alternate when possible.
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The VIPER External Standing Operating Procedures
Chapter 5 QRC Warehouse Equipment Additions, Deletions, and Transferring of Ownership
5-1
General
VIPER Sponsors can request equipment additions, deletions, and transferring of ownership, but all
requests must be made using an ACofS, G3/G4 memorandum.
5-2
Equipment Request Process
a. The Sponsor will prepare a memorandum providing a brief description of the circumstances for the
transaction. The subject line of the memorandum will state whether the request is for addition,
deletion or transfer action and the text of the memorandum will support the appropriate transaction
(See Annex A, ACofS, G3/G4 Memorandum).
b. Regardless of the type of action, the following information pertaining to the equipment will be
provided:
(1) Make
(2) Model number
(3) Nomenclature
(4) National Stock Number
(5) Part Number
(6) Manufacturer
(7) Price
(8) Serial number
c. Sponsor point of contact information and, in the case of a transfer, receiving organization point of
contact information must be provided.
d. Obtain ACofS, G3 signature.
e. Forward memorandum to the ACofS, G4, ATTN: IALO-M-VPR.
f. Upon validation of the request, the VIPER PM will coordinate the appropriate supply action with
the Sponsor and/or agency providing or receiving the equipment.
g. When the request is for addition of equipment, that equipment will become VIPER owned
equipment under the exclusive operational control of the requesting Sponsor and will be posted to the
VIPER database by the VIPER PM. Refer to INSCOM Regulation 700-33 paragraph 2-3a(1) for an
explanation of VIPER owned equipment.
5-3
Process for Equipment not Located in the MSRA Warehouse
It is VIPER policy that all equipment be physically processed through the MSRA warehouse. Some
circumstances may warrant exceptions to this policy and will be dealt with on a case by case basis.
However, the paperwork process described above in paragraph 5-2 must still be completed.
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The VIPER External Standing Operating Procedures
Chapter 6 Receiving VIPER Program Equipment
6-1
General
The recipient of VIPER Program equipment, whether the equipment is VIPER owned or borrowed,
will be required to sign a hand receipt or sub-hand receipt document assuming property
accountability. This may be a DA form 2062 (sub hand receipt) (See Annex D, Example DA 2062),
DA form 3161 (temporary hand receipt) (See Annex E, Example DA 3161), or an ALV-151/153
(automated hand receipt). The type of hand receipt that will be used will be at the discretion of the
VIPER Property Book Officer (PBO). Per Army regulation, there is no limitation as to the number of
times equipment can be sub-hand receipt. However, the individual who holds the hand receipt
directly from the VIPER PBO will be responsible for tracking and returning the equipment to the
VIPER Program. The person that holds the hand receipt directly from the PBO is referred to as the
Primary Hand Receipt Holder (PHRH). The PHRH must be appointed in writing (see Annex D,
Primary Hand Receipt Holder Memorandum) by the commander having command responsibility over
them IAW DA PAM 710-2-1 paragraph 5.3. A copy of the signed memorandum must be forwarded
to the VIPER PBO.
6-2
Procedures for becoming Primary Hand Receipt Holder
All Primary Hand Receipt Holders will be appointed in writing (see Annex D, Primary Hand Receipt
Holder Memorandum) giving them the authority to be a Primary Hand Receipt Holder. The PHRH
will be assigned by their commander IAW DA PAM 710-2-1 paragraph 5-3 which states “The
commander having command responsibility appoints primary hand receipt holders (PHRHs).” This
memorandum will be obtained by using the following procedures.
a. The unit will completely fill out the memorandum and the PHRH’s Commander will sign the
memorandum. The hand receipt number will be obtained from the VIPER PBO.
b. The unit will return a copy of the signed memorandum to the PBO.
c. If there are any problems in getting the memorandum, or if there is a problem with the
memorandum, the PBO will deal with the individual or the unit to resolve.
6-3
Receiving Equipment at the MSRA Warehouse
When picking up equipment from the MSRA (See Annex G, Directions to MSRA), equipment will be
issued by the PBO on a hand receipt. Per paragraph 6-1 above, this individual will be responsible for
tracking and returning the equipment to the VIPER Program. Paragraph 6-5 below provides for
interim accountability when equipment is being accounted for while being delivered to its ultimate
location.
6-4
Receiving Equipment by Shipment
a. The following documents should be enclosed as part of the shipping documentation when receiving
equipment:
(1) Shipping Document – DD Form 1149 (2 copies)
(2) Hand receipt Document – DA Form 3161 or DA Form 2062 (2 copies)
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The VIPER External Standing Operating Procedures
b. Upon receipt of the equipment, the receiving organization will take the following actions:
(1) Inspect and inventory received package. If discrepancies are found, refer to AR 735-5
Chapter 6 for instructions and notify the VIPER PM.
(2) Sign both copies of the hand receipt and one copy of DD-1149.
(3) Fax signed copies of Hand Receipt and shipping document to the PBO at 703-806-6243 (DSN
656).
(4) Verify faxed copies were received by PBO.
(5) Mail the original documentation to the PBO. The address is:
Commander USAINSCOM
ATTN: IALO-SS-PB (Ms. Moyer)
8825 Beulah Street
Fort Belvoir, VA 22060-5246
c. A memorandum needs to be given to the PBO in order to become a PHRH for VIPER. The
6-5
Interim Sub-Hand Receipt Procedures
When equipment is sub-hand receipted to an individual for the purpose of accountability during
deployment or delivery, a DA form 2062 will be used (See Annex D, Example DA 2062).
6-6
Special Accountability Procedures
It may be necessary to meet mission requirements, to acquire equipment for the VIPER Program in a
Theater of Operation. In this instance, the procedures provided in chapters 2 and 3 for the acquisition
and addition of VIPER equipment applies. However, the issue procedures described above may not.
Under these conditions, the following equipment issue procedure will apply:
a. The Sponsor will prepare the necessary acquisition and addition documentation. (See paragraph 4-2
for more information)
b. A copy of all documentation assembled during acquisition of the equipment will be provided to the
VIPER PM.
c. The VIPER PBO will either update the sub-hand receipt holders hand receipt reflecting the new
equipment or generate a new hand receipt. Coordination between the PBO and hand receipt holder
will determine a means of acquiring the proper signature on the documentation needed.
6-7
Sub-Hand Receipting to Contractors
Army regulation prescribes that equipment utilized by contractors be provided to the contractor as
Government Furnished Property (GFE), therefore prohibiting contractors from signing for DOD
property on a sub-hand receipt. However, Federal Acquisition Regulations (FAR) do provide relief
for organizations that employee contractors to perform duties traditionally reserved for soldiers or
government civilians. Specifically, contracts must contain reference to the appropriate FAR and
Clause to allow sub-hand receipting under the provisions of AR 735-5 and DA Pam 710-2-1.
Organizations that require sub-hand receipting of VIPER equipment to contractors should contact the
VIPER PM for assistance in resolving the documentation needed.
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The VIPER External Standing Operating Procedures
Chapter 7 Returning VIPER Program Equipment
7-1
General
VIPER equipment will be returned as issued with all components, accessories, and documentation.
Less fair wear and tear (FWT), VIPER equipment will be returned in the same condition in which it
was issued. VIPER equipment is managed by serial number. Substituting like items of different
serial numbers is forbidden unless the exchange was accomplished under the provisions of the
equipment's support procedures and was the result of an approved maintenance action.
Documentation Supporting the serial number differences or maintenance action will be required at the
time of turn-in. Items returned in other than fair wear and tear (OTFWT) condition, short
components, and/or accessories will be handled IAW AR 735-5 Chapter 13. VIPER Equipment will
never be provided to a contractor by a sub-hand receipt holder unless instructed to do so in writing
by the VIPER PM or unless the return is IAW support procedures provide with the VIPER
equipment.
7-2
VIPER Equipment Return Process
Use the following procedure to return equipment to VIPER:
a. Notify VIPER PM that equipment is being prepared for turn-in. E-mail is the preferred method.
b. Perform all services and organizational maintenance required under the equipment's support
procedures. Record the results on the form specified in the Support Procedures.
c. Prepare DA3161 (turn-in) and provide copy to PBO. This must be done prior to turn-in or
shipment.
d. If equipment is to be shipped, properly pack and secure equipment IAW TESOP paragraph 46.2(2). Equipment will be shipped via an authorized government carrier. Refer to paragraph 7-5.
e. Retain copies of all shipping documentation until confirmation of receipt is provided by the VIPER
PM.
f. Upon receipt and satisfactory inventory by VIPER, the VIPER PBO will send confirmation to the
user that their hand receipt is clear.
7-3
Preparing Shipping Documentation
When authorized by a program sponsor to ship equipment to a designated location, the following
documentation will be packed with the equipment:
a. The DD Form 1149 shipping document (2 copies). One copy of the DD Form 1149 will be
completed and inserted inside of the shipping container. The other copy will be signed and retuned to
the VIPER PBO.
b. Hand receipt document (2 copies). For all DOD organizations, either a DA Form 3161 (for issues
of 30 days or less), a DA Form 3063 (all other durations over 30 days), or an ALV-151/153
(Computerized hand receipt) will be used. Which document to use is at the discretion of the PBO.
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The VIPER External Standing Operating Procedures
c. Equipment technical documentation. OEM manuals and TM’s will be provided when available.
7-4
Partial Equipment Return Process
Partial returns of equipment are authorized. Use the following process to request retention of selected
items.
a. For partial equipment returns that do not need an equipment extension approval by the Viper PM,
follow the equipment return process outlined in paragraphs 7-2 and 7-3.
b. For partial equipment returns that need an equipment extension, prior approval by the Viper PM
must be granted before a partial equipment return can occur. For equipment extensions follow the
equipment extension process outlined section 8-2. Once the decision for the equipment extension has
been granted, follow the equipment return processes outlined in paragraphs 7-2 and 7-3 to return the
items that are being turned in.
7-5
Shipping Instructions
a. The VIPER PM will provide specific instructions to the user prior to returning equipment or
systems when special handling or shipping procedures are required.
b. In general, when the user has completed their requirement for the VIPER equipment, the
equipment will be returned using the user’s local DOD transportation office. The return to address is
provided below:
US Army Intelligence and Security Command
Mission Stock Record Account (W81GNX)
ATTN: VIPER Program
9801 Dalrymple Road, BLDG 712
Fort Belvoir, VA 22060-5453
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The VIPER External Standing Operating Procedures
Chapter 8 Request for Extension
8-1
General
Requests for extension only apply when specific return dates are provided at the time of equipment
issue or deployment. Because projected equipment availability for other projects will be based upon
this date, request should be made at least 30 days from the specified return date. Sponsors need not
request extensions for VIPER owned equipment for which they are the approving authority. Sponsors
will be provided an e-mail indicating that the equipment required date will be extended if a specified
return date was provided at time of issue. Sponsors will request extensions for equipment on loan
from other organizations through the VIPER PM.
8-2
Extension Request Process
a. Send an e-mail to the VIPER PM requesting the extension - provide the following information:
(1) Organization.
(2) Equipment or system.
(3) Duration of extension requested.
(4) Reason for extension.
b. Extension request for VIPER owned equipment will be forwarded to the appropriate Sponsor for
approval.
c. The VIPER PM will obtain and issue approval for extension of equipment on loan from other
organizations.
d. When extensions are approved, the user will conduct a 100% inventory of the equipment or system
and provide a copy of the inventory to the VIPER PM.
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The VIPER External Standing Operating Procedures
Chapter 9 Reporting Lost or Damaged Equipment
9-1
General
If equipment in the possession of an organization becomes damaged beyond use through accident, or
is lost or stolen, the VIPER PM will be notified immediately. If equipment is lost or damaged
through perceived negligence, the using unit will be issued a document number by the VIPER PBO.
The using unit will initiate the report of survey IAW AR 735-5 paragraph 13-4/13-6 and process
through unit’s report of survey chain. A copy of the Report of Survey will be forwarded to the
VIPER PBO. The Report of Survey is the authorization document to correct the PHR.
9-2
Sensitive Items
If lost equipment is a sensitive item, then an AR 15-6 action will be conducted per AR 735-5, chapter
13, paragraph 13-2a(6).
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The VIPER External Standing Operating Procedures
Chapter 10 Maintenance of VIPER Program Equipment
10-1
General
The INSCOM managed GENESIS contract provides the VIPER Program with its primary means of
maintenance support through the utilization of existing TROJAN Intermediate Support Activities
(TRISA) as well as contractor engineers and technicians located at various INSCOM facilities
throughout the world. However, support is not limited to this support concept. When the requirement
is for other than TRISA support or a hybrid of TRISA and other support options, specific procedures
will be documented by the VIPER Program and provided as part of the system or equipment
accountability documentation.
10-2
TRISA Support
When it is established that TRISA is the primary support provider for VIPER equipment, a copy of
the TROJAN External Standing Operating Procedure (TESOP) will be provided with the deploying
system and/or equipment. The specific TRISA will be determined at the time of deployment and will
be based on requirements and theater of operation.
10-3
Basic Support Procedures
When TRISA is not the primary support for VIPER Program equipment, support procedures relevant
to the equipment issued will be a part of the documentation package provided to the user at the time
of delivery. These procedures will contain the following minimum information:
a. Organization responsibilities.
b. Level of maintenance authorized at organization level.
c. Points of contact for direct support.
d. PMCS requirements.
e. Maintenance requirements when returning equipment to VIPER.
10-4
Support Costs
Support costs are the responsibility of the equipment Sponsor. Requirement for up front funding or
cost reimbursement will be determined prior to system or equipment deployment or issue. When
practical, annual support cost will be estimated and provided to VIPER negating the need for
financial transactions on each support action. This philosophy would apply primarily to organizations
such as MASINT, where VIPER is providing basically a property accountability function.
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The VIPER External Standing Operating Procedures
10-5
Reporting Support Issues
The VIPER Program maintains overall maintenance responsibility for VIPER Program equipment.
Issues relating to the inability to obtain adequate support will be reported to:
Commander HQ USAINSCOM
ATTN: IALO-M-VPR (VIPER PM)
8825 Beulah St.
Fort Belvoir, VA 22060-5246
COML 703-706-1119
DSN
235-1119
NSTS 964-7738
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The VIPER External Standing Operating Procedures
Annex A ACofS, G3/G4 Memorandum
IAOP (710)
MEMORANDUM FOR ACofS, G4
SUBJECT: Type of Action needed (i.e. Acquisition of Equipment for the Name of Program)
1. Request the ACofS, G4 make arrangements to add equipment previously acquired in support of
(Name of operation or give reason for acquisition). Equipment should be added for accountability,
warehousing and maintenance purposes. The items to be added to the VIPER books are as follows:
Make
Model
Nomenclature
NSN
Part Number
Manufacturer
Price
Serial Number
Any other information you have on this item.
2. The POC for this action is NAME, TITLE, and Phone Number.
DAVID B. LACQUEMENT
Colonel, GS
G3
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The VIPER External Standing Operating Procedures
Annex B ACofS, G3 Sponsorship Memorandum
IAOP (700)
MEMORANDUM FOR ACofS, G4, (IALO-M-VPR/VIPER PM)
SUBJECT: Request for Designation as a VIPER Program Sponsor
1. IAW INSCOM Regulation 700-33, the following organization is an authorized Sponsor.
a. Unit name
b. Street address of unit
c. Name, Rank and Title of individual(s) who will be authorized to request VIPER Program
support.
d. Office symbol
e. Phone Numbers (secure line, commercial, DSN, and FAX)
f. E-mail addresses
2. The POC for this action is NAME, TITLE, and Phone Number.
DAVID B. LACQUEMENT
Colonel, GS
G3
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The VIPER External Standing Operating Procedures
Annex C
Requesting VIPER Program Support Memorandum
XXXX-X-XXX 1 January 2002
MEMORANDUM FOR ACofS, G4
SUBJECT: (Type of action needed) of VIPER Equipment
1. Request ACofS, G4 initiate action to (state type of action needed).
2. (Name of Organization with POC and contact info)
3. (Explanation of what is needed and requirement date)
4. (All needed information to include, but not be limited to: NSN, Nomenclature, Model, Serial
number, and Quantity)
5. (Reason for request)
6. (Availability of funds to support the requirement)
7. (POC information)
Signature block
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The VIPER External Standing Operating Procedures
Annex D
Primary Hand Receipt Holder Memorandum
XXXX-X-XXX(710)
1 January 2002
MEMORANDUM FOR Commander UNIT (OFFICE SYMBOL/PHRH NAME), UNIT ADRESS
SUBJECT: Duty Appointment as Primary Hand Receipt Holder, VIPER Property Book
1. Effective this date you are appointed as the Primary Hand Receipt Holder (PHRH) for Hand
Receipt W00Y##. This duty appointment designates you as the responsible person for all items you
sign for on the hand receipt.
2. Authority: AR 710-2, Chapter 2, paragraph 2-5g(3)(a).
3. Purpose: To perform the duties as PHRH with direct responsibility for property authorized on
TDA W00YAA.
4. Period: Until officially relieved from appointment.
5. Special instructions:
a. All previous duty appointments for this hand receipt are rescinded upon your assumption of
responsibility as the hand receipt holder.
b. As a minimum requirement, you will familiarize yourself with the following published procedures
on accounting, using, caring, and the proper custody and safekeeping of Government property:
(1) AR 710-2, Chapter 2 and Tables 1-1 and 2-1.
(2) DA Pam 710-2-1, Chapters 2 thru 5, and Chapter 9.
(3) AR 735-5, Chapters 2, 7, 12, and 13; and paragraph 6-3.
(4) INSCOM Reg 700-7.
c. Direct responsibility is defined as follows: The obligation of a person to ensure that all
government property for which he or she has receipt for, is properly used and cared for, and that
proper custody and safekeeping are provided. Direct responsibility results from assignment as an
accountable officer, receipt of formal written delegation, or acceptance of the property of hand receipt
from an accountable officer. Commanders and/or supervisors will determine and assign in writing the
individuals who will have direct responsibility for property.
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The VIPER External Standing Operating Procedures
6. You have thirty (30) days from the date of this document to inventory all organizational and
installation property associated with this organization. If you require additional time, you must
request it in writing through me to the Property Book Officer (PBO). You have available to you the
TDA, Supplement in Section III to the TDA, CTAs, SCs, TMs, etc. to assist you in researching the
property's identity.
COMMANDER
SIGNATURE
BLOCK
CF:
Chief, IALO-M-VPR, (PBO, VIPER (Ms. Moyer))
c
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The VIPER External Standing Operating Procedures
Annex E
Primary Hand Receipt Holder Memorandum
IALO-M-VPR (710)
DATE
MEMORANDUM FOR Commander UNIT (OFFICE SYMBOL/PHRH NAME), UNIT ADRESS
SUBJECT: Duty Appointment as Primary Hand Receipt Holder, VIPER Property Book
1. Effective this date you are appointed as the Primary Hand Receipt Holder (PHRH) for Hand
Receipt W00Y##. This duty appointment designates you as the responsible person for all items you
sign for on the hand receipt.
2. Authority: AR 710-2, Chapter 2, paragraph 2-5g(3)(a).
3. Purpose: To perform the duties as PHRH with direct responsibility for property authorized on
TDA W00YAA.
4. Period: Until officially relieved from appointment.
5. Special instructions:
a. All previous duty appointments for this hand receipt are rescinded upon your assumption of
responsibility as the hand receipt holder.
b. As a minimum requirement, you will familiarize yourself with the following published procedures
on accounting, using, caring, and the proper custody and safekeeping of Government property:
(1) AR 710-2, Chapter 2 and Tables 1-1 and 2-1.
(2) DA Pam 710-2-1, Chapters 2 thru 5, and Chapter 9.
(3) AR 735-5, Chapters 2, 7, 12, and 13; and paragraph 6-3.
(4) INSCOM Reg 700-7.
c. Direct responsibility is defined as follows: The obligation of a person to ensure that all
government property for which he or she has receipt for, is properly used and cared for, and that
proper custody and safekeeping are provided. Direct responsibility results from assignment as an
accountable officer, receipt of formal written delegation, or acceptance of the property of hand receipt
from an accountable officer. Commanders and/or supervisors will determine and assign in writing the
individuals who will have direct responsibility for property.
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The VIPER External Standing Operating Procedures
6. You have thirty (30) days from the date of this document to inventory all organizational and
installation property associated with this organization. If you require additional time, you must
request it in writing through me to the Property Book Officer (PBO). You have available to you the
TDA, Supplement in Section III to the TDA, CTAs, SCs, TMs, etc. to assist you in researching the
property's identity.
COMMANDER
SIGNATURE
BLOCK
CF:
Chief, IALO-M-VPR, (PBO, VIPER (Ms. Moyer)
c
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The VIPER External Standing Operating Procedures
Annex F
Example DA 2062
The person listed in the “TO” block will sign in the next available column.
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The VIPER External Standing Operating Procedures
Annex G
Example DA 3161
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The VIPER External Standing Operating Procedures
Annex H
Example DD 1149
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
SHIPPING CONTAINER TALLY
Form Approved
OMB N o. 0704-0246
Expir es Dec 13, 1996
REQUISITION AND INVOICE / SHIPPING DOCUMENT
Public reporting burden for this coll ecti on of information is estimated to av erage 1 hour per res pons e, i ncluding the time for review ing instructions , searching exis ting data sources, gathering and mai ntai ning the data needed, and completing and
reviewing the collection of information. Send comments regarding this bur den es timate or any other aspect of thi s c oll ection of infor mation, i ncl udi ng sugges tions for reduc ing this bur den, to W ashington Headquar ter s Serv ices, Dir ectorate for
Information Operations and Reports, 1215 J effers on Dav is Highway, Sui te 1204, Arl ington, VA 22202-4302, and to the Offic e of M anagement and Budget, Paper wor k R educti on Projec t ( 0704-0246), Was hington, DC 20503.
PLEASE DO NOT RETURN YOUR COMPLETED FORM TO EITHER OF THESE ADDRESSES, RETURN COMPLETED FORM TO THE ADDRESS IN ITEM 2
SHEET
NO.
1. FROM: (Include Z IP C ode)
Name, Address, Phone Number, and POC of unit shipping equipment
NO. OF
SHEETS
1
5. REQUISITION
DATE
6. REQUISIT ION NUMBER
1
Control number from PBO
7. DATE MATERIAL R EQUIRED (YYMMDD)
2. T O: (Include Z IP C ode)
8. PRIORITY
9. AUTHOR ITY OR PURPOSE
Name, Address, Phone Number, and POC of unit to receive equipment
10. SIGNATURE
3. SHIP TO - MARK FOR
11a. VOUC HER NUMBER & DATE (YYMMDD)
12. DAT E SHIPPED (YYMMDD)
b.
13. MODE OF SHIPMENT
RECEIVED BY: ____________(sign and date once received)_________________________
4. APPROPRIATIONS SYMBOL AND SUBHEAD
OBJECT
CLASS
FEDERAL STOCK N UMBER, DESCR IPTION, AND CODING OF MATERIEL AND / OR SERVICES
(a)
(b)
1
15. AIR MOVEM ENT DESIGNAT OR OR PORT R EFERENCE NO.
EXPENDITURE ACCOUNT
(From)
(To)
ITEM
NO.
NSN, Noumenclature, Model, Serial number
14. BILL OF LADING NUMBER
UNIT
OF
ISSUE
(c)
CHARGEABLE
ACTIVITY
QUANTITY
REQUESTED
SUPPLY
ACTION
(d)
(e)
EA
BUREAU CONTROL
ACTIVITY NO.
TYPE
CONTAINER
(f)
CONTAINER
NOS.
(g)
BUREAU
CONTROL NO.
AMOUNT
UNIT PRICE
TOTAL COST
(h)
(i)
1 1
------------------------------NOTHIN G FOLLOWS---------------------------------------------
16. TRANSPORTATION VIA MATS OR M STS CHARGEABLE TO
18. ISSUED BY
R
E
C
A
P
I
T
U
L
A
T
I
O
N
TOTAL
CONTAINERS
TYPE
CONTAINER
17. SPEC IAL HAND LING
DESCRIPTION
TOTAL
WEIGHT
O
F
TOTAL
CUBE
19.
R
CONTAINERS
RECEIVED
EXCEPT AS
NOTED
DATE (YYMMDD)
BY
SHEET TOTAL
QUANTITIES
RECEIVED
EXCEPT AS
NOTED
DATE (YYMMDD)
BY
GRAND TOTAL
POSTED
DATE (YYMMDD)
BY
20. RECEIVER'S
VOUCHER NO.
E
S CHECKED BY
H
I
P
M
E
N
PACKED BY
T
C
E
I
P
T
TOTAL
DD Form 1149, DEC 93 (EF)
51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100
PREVIOUS EDITION MAY BE USED.
Used for shipping and also provides documentation to change Hand receipt.
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The VIPER External Standing Operating Procedures
Annex I
Directions to MSRA
From Route 1 enter Ft. Belvoir using Tulley Gate (Pohick Rd).
Turn Right (at MP station) on Theote Rd.
Turn Left (corner where RV storage lot is) on 16th St.
Turn Right (fuel pumps on left) on Dalrymple Rd.
MSRA is first building on left. Entrance is in middle of building.
US Army Intelligence and Security Command
Mission Stock Record Account (W81GNX)
ATTN: VIPER Program
9801 Dalrymple Road, BLDG 712
Fort Belvoir, VA 22060-5453
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The VIPER External Standing Operating Procedures
Appendix A Reference
Section I Required Publications
ADSM 25-L18-ALV-ZZZ-EM
Standard Property Book System-Redesign (SPBS-R) (For Single and Multiple-Users) Using Personal
Computers
AR 710-2
Inventory Management Supply Policy Below the Wholesale Level
AR 735-5
Policies and Procedures for Property Accountability
AR 750-1
Army Material Maintenance Policy and Retail Maintenance Operations
DA Pam 710-2-1
Using Unit Supply System (Manual Procedures)
DA Pam 738-750
Functional Users Manual for the Army Maintenance Management System (TAMMS)
INSCOM Regulation 5-50
Configuration Management
INSCOM Regulation 700-33
The Virtual Intelligence Projection Equipment Reserve (VIPER) Program
(O) TB 380-41
Procedures for Safeguarding, Accounting, and Supply Control of COMSEC Material
TESOP
Trojan External Standing Operating Procedure
Section II Related Publications
AR 5-9
Area Support Responsibilities
AR 25-400-2
The Modern Army Record Keeping System (MARKS)
AR 55-38
Reporting of Transportation Discrepancies in Shipments (RCS: MTMC-54)
AR 58-1
Management, Acquisition and Use of Administrative Use Motor Vehicles
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The VIPER External Standing Operating Procedures
Appendix A Reference Cont.
AR 71-9
Materiel Requirements
AR 71-32
Force Development and Documentation-Consolidated Policies
AR 190-11
Physical Security of Army, Ammunition and Explosives
AR 190-51
Security of Unclassified Army Property (Sensitive and Non-sensitive)
AR 220-1
Unit Status Reporting
(C) AR 381-143
Logistic Policies and Procedures (U)
AR 700-4
Logistics Assistance
AR 710-1
Centralized Inventory Management of the Army Supply System
AR 708-1
Cataloging of Supplies and Equipment Cataloging and Supply Management Data
AR 725-50
Requisition, Receipt, and Issue System
AR 750-43
Army Test, Measurement and Diagnostic Equipment Program
CTA 50-900
Clothing and Individual Equipment
CTA 50-909
Field and Garrison Furnishings and Equipment
DA Pam 25-30
Consolidated Index of Army Publications and Blank Forms
DA Pam 710-2-2
Supply Support Activity System: Manual Procedures
TM 38-230-1
Packaging of Material: Preservation (Vol 1)
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The VIPER External Standing Operating Procedures
Appendix A Reference Cont.
TM 38-250
Preparing Hazardous Materials for Military Air Shipments
INSCOM Pam 5-50
Configuration Management Procedures
INSCOM Pam 25-30
Index of Administrative Publications and Command Forms
INSCOM Regulation 25-70
Acquisition and Management of Information Resources
INSCOM Regulation 25-400-2
Records Management Program
INSCOM Pam 25-30
Index of Administrative Publications and Command Forms
INSCOM Pam 310-3
Equipment Authorizations
Section III Prescribed Forms
This Section contains no entries.
Section IV Referenced Forms
ALV-151
Hand Receipt
ALV-153
Systems Component Listings
DA Form 2028
Recommended Changes to Publications and Blank Forms
DA Form 2062
Hand Receipt/Annex Number
DA Form 3161
Request for Issue or Turn-in
DD Form 1149
Requisition and Invoice/Shipping Document
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The VIPER External Standing Operating Procedures
Appendix B Glossary
Section I Abbreviations
ACofS, G3
Assistant Chief of Staff, G3
ACofS, G4
Assistant Chief of Staff, G4
COMSEC
Communication Security
COTS
Commercial off-the-shelf
CSSA
Consolidated Cryptologic Support Activity
DODAAC
Department of Defense Activity Address Code
FMC
Fully Mission Capable
FWT
Fair Wear and Tear
GFP
Government Furnished Property
HQ
Headquarters
IAW
In Accordance With
INSCOM
United States Army Intelligence and Security Command
MSRA
Mission Stock Record Account
NMC
Non-mission Capable
OEM
Original Equipment Manufacture
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The VIPER External Standing Operating Procedures
Appendix B Glossary Cont.
OTFWT
Other than Fair Wear and Tear
PHRH
Primary Hand Receipt Holder
PMCS
Preventive Maintenance Checks and Services
QRC
Quick Reaction Capability
RICC
Reportable Item Control Code
SIGINT
Signals Intelligence
SPBS-R
Standard Property Book System-Redesigned
TDA
Table of Distribution and Allowances
TRISA
TROJAN Intermediate Support Activity
UIC
Unit Identification Code
VIPER
Virtual Intelligence Projection Equipment Reserve
Section II Terms
Acquisition
The act of acquiring VIPER Program Equipment.
Borrowed equipment
Equipment used in the VIPER Program that is not VIPER owned equipment.
Sponsor
Any Intelligence Discipline, Staff element, or organization designated by the ACofS, G3 to have
authorization to validate VIPER Program support requests.
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The VIPER External Standing Operating Procedures
Appendix B Glossary Cont.
Supporting unit
Any organization responsible to provide mission support for deployed equipment under the VIPER
program
VIPER owned equipment
Equipment owned by the VIPER Program that is either held against the VIPER Property Book or
stocked at MSRA and coded as VIPER property.
VIPER Program Equipment
Any equipment, owned or borrowed, used in a VIPER supported mission or requirement; or that could
potentially be borrowed and issued by VIPER.
VIPER Program Manager
Individual that is responsible for establishing and managing the VIPER Program Office.
VIPER Program support
Any inherent resources, or any resource, that can be leveraged through the VIPER Program.
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