Mountain View College
SACS Fifth-Year Interim Report
The Commission on Colleges
Southern Association of Colleges and Schools
THE FIFTH-YEAR INTERIM REPORT
Name of Institution:
Mountain View College
Address of the Institution:
4849 West Illinois Avenue
Dallas, TX 75211
Name, title, contact numbers of person(s) preparing the report:
Brenda Epperson
Jerry Scheerer
(214) 860-8678
(214) 860-8735
Table of Contents
Page
Part I: Signatures Attesting to Integrity .............................................................................................. 2
Part II: Abbreviated Institutional Summary Form ............................................................................. 3
Part III: Abbreviated Compliance Certification.................................................................................... 4
1. Adequate Full-time Faculty ......................................................................................................... 4
2. Qualified Administrative and Academic Officers ....................................................................... 5
3. Admissions Policy ....................................................................................................................... 8
4. Degree Program Coordination/Development Responsibilities.................................................... 9
5. Student Support Programs, Services, and Activities ................................................................. 10
6. Physical Facilities ...................................................................................................................... 11
7. Institutional and Student Learning Outcomes Assessment ....................................................... 13
8. Evaluation of Student Achievement .......................................................................................... 16
9. Curriculum Appropriateness ..................................................................................................... 17
10. Communication of Academic Calendars and Policies............................................................... 18
11. Educational Program Length ..................................................................................................... 19
12. Student Complaint Procedures .................................................................................................. 20
13. Recruitment Materials ............................................................................................................... 21
14. Title IV Compliance .................................................................................................................. 22
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Part I: Signatures Attesting to Integrity
By signing below, we attest to the following:
That Mountain View College has conducted an honest assessment of compliance and
has provided complete and accurate disclosure of timely information regarding
compliance with the identified Core Requirements, Comprehensive Standards, and
Federal Requirements of the Commission on Colleges.
Date of Submission: September 24, 2008
Accreditation Liaison
Name of Accreditation Liaison:
Signature:
Jerry Scheerer
(SIGNED)
Chief Executive Officer
Name of Chief Executive Officer:
Signature:
Felix A. Zamora
(SIGNED)
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Part II: The Abbreviated “Institutional Summary
Form Prepared for Commission Reviews”
Please see attached Document “Part II - MVC Institutional Summary.”
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1.
The number of full-time faculty members is adequate to support the mission of the
institution and to ensure the quality and integrity of its academic programs. (Core
Requirement 2.8)
X Compliance
___ Non-Compliance
Narrative:
As of August 2008, Mountain View College (MVC) employs seventy-six full-time faculty
members. These full-time faculty members are adequate to support the MVC mission and to
ensure the quality and integrity of its academic programs. All core curriculum course
disciplines have at least one full-time faculty member. All active technical programs have
full-time faculty members with the exception of the E-Commerce Technology program.
MVC is currently reviewing options for the future of E-Commerce Technology Program.
(1.1)
MVC ensures that all new and current full-time and part-time faculty have academic
credentials that satisfy the "Faculty Credential Guidelines" as referenced in the Commission
on Colleges, Comprehensive Standard 3.7.1. MVC deans use the “MVC Faculty Credentials
Review Form” to officially document and ensure that all applicants for faculty positions and
existing faculty have appropriate academic credentials and experience. (1.2)
For the past five years, 50-55% of MVC Fall and Spring semester student course
enrollments and 54-56% of the associate contact hours have been taught by full-time faculty.
(1.3)
References:
1.1. Curriculum Areas and Responsible Faculty Members Table – August 2008
1.2. MVC Faculty Credentials Review Form
1.3. MVC Full-Time Vs Part-Time Faculty Enrollment Distribution – Summary
Reporthttp://www.mountainviewcollege.edu/sites/ie/Lists/Main/Attachments/75/5th Yr
Report references for CD/1.1 Cont Hrs by FT faculty.doc
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2.
The institution has qualified administrative and academic officers with the experience,
competence, and capacity to lead the institution. (Comprehensive Standard 3.2.8)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College has qualified administrative and academic officers with the
experience, competence, and capacity to lead the institution.
See the MVC 2008
Organizational Chart. (2.1)
President Felix A. Zamora is in his fifth year as president of Mountain View College. Prior
to MVC, he served as the Vice-President of Student and Institutional Development at
Eastfield College. President Zamora has 29 years of administrative experience in higher
education. He has earned a Master’s Degree in Public Administration and is pursuing a
Doctorate in Urban and Public Policy. (2.2)
Vice-President of Instruction, Dr. Matilda Delgado Saenz is in her fourth year as VicePresident at Mountain View College. Prior to MVC, she served as the Dean of the Arts and
Letters Division at Eastfield College. Dr Saenz has 21 years of teaching and administrative
experience in higher education. She has earned a PhD and a Master’s Degree in English.
(2.3)
Vice-President of Student Services and Enrollment Management, Dr. Leonard N. Garrett is
in his second year as Vice-President at Mountain View College. Prior to MVC, he served as
Vice-Chancellor-Provost, Louisiana Technical College, Greater Central Louisiana District
VI. Dr. Garrett has 28 years of administrative experience in higher education. He has
earned an EdD in Higher Education and a Master’s Degree in Counseling. (2.4)
Vice-President of Business Services, Sharon D. Davis is in her ninth year as Vice-President
at Mountain View College. Prior to MVC, she served as Director of Women’s Health Care
Services at JPS Health Network. Vice-President Davis has nine years of administrative
experience in higher education.
She earned a Master’s Degree in Health Services
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Management and a Master’s in Business Administration. (2.5)
2. (Continued)
Jim Corvey, Executive Dean of Educational Resources and Distance Education, is in his 31 st
year at MVC. Dean Corvey has 38 years of administrative experience in higher education.
He has earned a Master’s Degree in Higher Education; a Master’s Degree in Library
Science; and is pursuing a Doctorate in Higher Education. (2.6)
Dr. Gary Ergish, Executive Dean of Business, Computer Science, and Mathematics, is in his
fourth year at MVC.
Dr. Ergish has 20 years of administrative experience in higher
education. He has earned a EdD in Higher Education and a Master’s Degree in Management
and Human Relations. (2.7)
Dr. Kizuwanda Grant, Executive Dean of Communications and Teacher Education, is in her
fourth year at MVC.
education.
Dr. Grant has six years of administrative experience in higher
She has earned a PhD in Higher Education and a Master’s Degree in
Mathematics Education. (2.8)
Michael Gutierrez, Executive Dean of Arts, Humanities, and Social Science, is in his fourth
year at MVC. Dean Gutierrez has 10 years of administrative experience in higher education.
He has earned a Master’s Degree in Public Affairs, and is pursuing a Doctorate in Higher
Education. (2.9)
Shirley Higgs, Dean of Student Success, is in her tenth year at MVC. Dean Higgs has eight
years of administrative experience in higher education. She has earned a Master’s Degree in
Education and is pursuing a Doctorate in Leadership for Higher Education. (2.10)
Dr. John Pruit, Dean of Enrollment Management, is in his eighth year at MVC. Dean Pruit
has 33 years of administrative experience in higher education. He has earned a PhD in
Education and a Master’s Degree in Teaching. (2.11)
Dr. Karen Valencia, Executive Dean of Science, Allied Health, and Physical Education, is in
her fourth year at MVC. Dr. Valencia has 14 years of administrative experience in higher
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education. She has earned a EdD in Educational Leadership-Administration and a Master’s
Degree in Gifted/Talented Education. (2.12)
2. (Continued)
References:
2.1. MVC Organizational Chart – 2008-2009
2.2. Bio – President Felix A. Zamora
2.3. Bio – Vice-President Matilda Delgado Saenz
2.4. Bio – Vice-President Leonard N. Garrett
2.5. Bio – Vice-President Sharon D. Davis
2.6. Bio – Executive Dean Jim Corvey
2.7. Bio – Executive Dean Gary Ergish
2.8. Bio – Executive Dean Kizuwanda Grant
2.9. Bio – Executive Dean Michael Gutierrez
2.10. Bio – Dean Shirley Higgs
2.11. Bio – Executive Dean John Pruit
2.12. Bio – Executive Dean Karen Valencia
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3.
The institution publishes admissions policies that are consistent with its mission.
(Comprehensive Standard 3.4.3)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College publishes admissions policies that are consistent with its mission.
The mission states that “Mountain View College is a comprehensive community college….”
(3.1)
MVC has an open door admissions policy that ensures every person who can benefit
from higher education has the opportunity to enroll.
The admissions policy is clearly stated in the MVC online “2008-2009 Catalog” under
“Getting Started: General Admissions Policy.” (3.2)
It is also stated on the MVC
“Admissions” web page under “Applying for Admissions.” (3.3), and in every semester’s
printed “Credit Schedule” under “Application for Admission.” (3.4)
References:
3.1. MVC Mission Statement
3.2. MVC 2008-2009 Online Catalog – “General Admissions Policy”
3.3. MVC “Admissions” web page under “Applying for Admissions”
3.4. MVC Fall 2008 Credit Schedule - top of page 3 under “Application for Admission”
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4.
For each major in a degree program, the institution assigns responsibility for program
coordination, as well as for curriculum development and review, to persons academically
qualified in the field. In those degree programs for which the institution does not identify a
major, this requirement applies to a curricular area or concentration. (Comprehensive
Standard 3.4.11)
X Compliance
___ Non-Compliance
Narrative:
For each major that is part of a degree or certificate program at Mountain View College, and
for each curriculum or discipline area offered at MVC, there is a faculty member or
academic dean responsible for the course offerings in that particular area. Each assigned
faculty member is academically qualified to teach in the area in which they are responsible
for. (4.1)
Many of these individuals are also members of the Dallas County Community College
District (DCCCD) Curriculum Committee that oversees specific disciplines and/or degree
programs. The DCCCD curriculum committee is responsible for reviewing, revising and
coordinating the curriculum on an annual basis.
Additionally, a separate local MVC
Curriculum Committee is charged with attending MVC Instructional Council meetings to
hear presentations by the MVC DCCCD Curriculum Committee representatives in each
discipline. The MVC Instructional Council considers curricular changes proposed by the
DCCCD committee and reviews and gives written recommendations in response to those
curriculum changes to the MVC Vice-President of Instruction.
MVC’s provisions for curriculum evaluation and revision are outlined in the DCCCD policy
Curriculum Development and Revision EE (Local). (4.2) The faculty role and responsibility
for curriculum planning and revision are outlined in the DCCCD policy Educational Role
and Mission, Purpose, and Responsibility AD (Local). (4.3)
References:
4.1. Curriculum Areas and Responsible Faculty Members Table – August 2008
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4.2. DCCCD policy Curriculum Development and Revision
4.3. DCCCD policy Educational Role and Mission, Purpose, and Responsibility (pages 4-5)
5.
The institution provides student support programs, services, and activities consistent with
its mission. (Core Requirement 2.10)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College provides student support programs, services, and activities that are
consistent with its mission.
The mission states that “Mountain View College is a
comprehensive community college providing: . . . student support services designed to assist
students in achieving their educational goals and foster personal growth.” (5.1) MVC
provides a variety of student support services that range from focused advising, aid
rendering, and mentoring services for specific groups of targeted students like the Rising
STAR Program to the Learning Skills Center which provides tutoring services for all MVC
students who wish to use them.
The following list summarizes Mountain View College student support programs, services,
and activities. (5.2 ; 5.3)
ACCESS (Male Retention)
Learning Skills Center / Instructional Labs
Career Development Center
Library
Counseling / Advising
Life Transitions
Disability Services
Rising STAR
Financial Aid
SPAR (Student Life)
Health Center
Testing Center
Intercollegiate Athletics
TRIO
References:
5.1. MVC Mission Statement
5.2. Description of MVC Student Support Programs
5.3. MVC Student Support Programs in MVC 2008-2009 Student Planner (pages 10-22)
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6.
The institution operates and maintains physical facilities, both on and off campus, that
appropriately serve the needs of the institution’s educational programs, support services,
and other mission-related activities. (Comprehensive Standard 3.11.3)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College currently operates and maintains physical facilities that adequately
serve the needs of the institution’s educational programs, support services, and other
mission-related activities with exceptions noted and addressed in the next paragraph. MVC
has one primary physical location at 4849 West Illinois Ave with 387,000 of assignable
square feet with 106 classrooms/labs, over-crowded learning support areas and office space,
along with adequate indoor athletic facilities. All classroom credit courses and the majority
of non-credit courses are taught here. There is one additional small facility with 4,775
square feet and four classrooms called the J.L. LaManna Learning Center located at 2969
South Hampton Road where some non-credit courses are taught. (6.1) MVC’s exceptionally
clean and well-maintained current facilities are frequently commended by visitors from other
colleges and by employees and students.
Two facilities items were recognized as
institutional strengths on the MVC 2007 Noel-Levitz Survey results. (6.2)
Recommendations 23 and 24 from the 2003 MVC SACS Report of the Reaffirmation
Committee identified MVC natural science laboratories and student development services
space as being inadequate. (6.3) Since 2003, there have been investments to update science
laboratory equipment and to better utilize existing space for student services. During the last
three years, MVC has also experienced a significant growth in credit student enrollment and
is currently serving 691 (11%) more students than it did in 2002-2003. Enrollment growth
and the new Brookhaven College Associate Degree Satellite Nursing Program at MVC have
exceeded the capacity of our current facilities to appropriately serve our students.
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6. (Continued)
Mountain View College has taken the following steps to address these facilities needs. As a
result of the passage of a $450M bond in 2004 for Dallas County Community College
District, MVC will add 81,461 assignable square feet to its campus. This expansion will
continue to ensure that we serve the needs of the institution’s educational programs, support
services and other mission-related activities. Furthermore, the additional space assures that
MVC meets and exceeds its mission to “empower people and transform communities.”
Mountain View College’s share of the bond includes the following projects: (6.4 ; 6.5)

A new Science & Allied Health Building – estimated completion: Spring 2009

A new Student Services Building – estimated completion: Fall 2009

A new Economic & Workforce Development Building – estimated completion: 2010

An Athletic Complex – estimated completion: Fall 2008

Performance Hall Renovation – estimated completion: Fall 2009

Renovation of Existing Spaces to add additional classroom space – estimated
completion: 2010
References:
6.1. MVC Facilities Inventory
6.2. MVC 2007 Noel-Levitz Survey Strengths
6.3. MVC Monitoring Report to the Committee on Compliance and Reports of SACS COC
June 2004 (Response to Recommendations 23 and 24)
6.4. Construction Map and artist renderings of new Science & Allied Health Building,
Student Services Building, and Sports Complex from the MVC Facilities Web Site
6.5. Artist Renderings of New Facilities on Fall 2008 Credit Schedule inside back cover
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7.
The institution identifies expected outcomes, assesses the extent to which it achieves
these outcomes, and provides evidence of improvement based on analysis of the results
in the following area: (Comprehensive Standard 3.3.1)
3.3.1.1 educational programs, to include student learning outcomes
X Compliance
___ Non-Compliance
Narrative:
3.3.1:
The Mountain View College Strategic Plan Goal Objectives identify expected
outcomes for the entire college. Each Goal Objective has multiple Core Indicators of
Effectiveness that are designed to assess the extent to which the institution achieves its
outcomes. (7.1) Each Fall Semester, MVC completes an Annual Institutional Effectiveness
Report Card for the previous academic year. (7.2) This report card officially documents the
college’s annual assessment of its Strategic Plan Goal Objectives’ achievement using Core
Indicator of Effectiveness results. This evidenced based, straightforward, institutional selfreflection celebrates MVC strengths and acknowledges areas where there are opportunities
for improvement. Assessment results from this report card are used to guide MVC planning
and budgeting priorities for the next academic year. In 2008-2009, the MVC Planning,
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Budgeting, and Assessment Committee plans to continue the work it began in Spring 2008
to develop realistic benchmarks/targets for the Core Indicators of Effectiveness.
Core
Indicator targets will further strengthen the MVC annual institutional assessment process.
3.3.1.1:
Mountain View College documented its institutional priority for identifying,
assessing, and providing evidence of improvement in MVC student learning outcomes
(SLOs) by giving SLOs a prominent place in the MVC 2008-2012 Strategic Plan, Goal I –
Student Success, as Objective C: Successful Student Learning Outcomes. (7.1) MVC has
since been working to design a means to comprehensively assess educational program
student learning outcomes. The Core Curriculum Evaluation Committee has developed a
strong foundation of faculty-specific classroom assessment of student learning outcomes and
use of evidence for improvement within core curriculum courses. (7.3)
7. (Continued)
In Fall 2008, MVC drafted a plan to institute a comprehensive student learning outcomes
and student learning support outcomes assessment process within the existing framework of
the MVC Annual Plan and Budget (7.4) and the Annual Institutional Effectiveness Report
Card processes. (7.2) The draft plan defines six Institutional SLOs, two Institutional SLSOs
(Student Learning Support Outcomes), a MVC-level and a unit-level assessment process, a
time line, and a draft Unit Outcomes Assessment Record template. (7.5)
Excerpt from Draft MVC Plan for Student Learning Outcomes Assessment (7.5)
MVC Student Learning Outcomes
Upon Successful Completion of the MVC-DCCCD Core Curriculum:
1. READING: Our students will demonstrate the ability to analyze and interpret a
variety of printed materials – books, documents, and articles – above the 12th
grade level.
2. WRITING: Our students will demonstrate the ability to produce clear, correct
and coherent prose adapted to purpose, occasion, and audience – above the 12th
grade level.
3. SPEAKING: Our students will demonstrate the ability to communicate orally in
clear, coherent, and persuasive language appropriate to purpose, occasion, and
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audience – above the 12th grade level.
4. LISTENING: Our students will exhibit the ability to analyze and interpret various
forms of spoken communication – above the 12th grade level.
5. CRITICAL THINKING: Our students will demonstrate the ability to analytically
apply qualitative and quantitative skills to evaluate arguments and construct
alternative strategies.
6. COMPUTER LITERACY:
Our students will demonstrate the ability to
understand our technological society and use computer-based technology in
communication, problem solving, and information acquisition.
MVC Student Learning Support Outcomes (SLSOs)
MVC provides high quality support services that comprehensively contribute to our
students’ successful achievement of the six student learning outcomes:
7. EDUCATIONAL SUPPORT SERVICES: MVC will provide relevant and
proactive student programs and services, co-curricular activities, and learning
support services.
8. ADMINISTRATIVE SUPPORT SERVICES: MVC will provide effective
administrative support services.
7. (Continued)
References:
7.1. MVC 2008-2012 Strategic Plan; Goal Objectives and Core Indicators of Effectiveness
(pages 9-13); Annual Planning, Budgeting, and Assessment Process (pages 14-18)
7.2. MVC Institutional Effectiveness Report Card 2006-2007 (Introduction and Executive
Summary)
7.3. Core Curriculum Assessment at MVC: An Evolving Process – January 2008
7.4. MVC 2007-2008 Annual Plan and Budget (See Annual Unit Plans “Section III –
Outcomes Defined – Assessment Method” beginning on page 12)
7.5. MVC 9/9/2008 Draft MVC Plan for Student Learning Outcomes Assessment and Unit
Outcomes Assessment Record Template
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8.
The institution evaluates success with respect to student achievement including, as
appropriate, consideration of course completion, State licensing examination, and job
placement rates. (Federal Requirement 4.1)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College evaluates success with respect to student achievement including
course completion, State licensing examination, and job placement rates by annually
assessing its Goal I – Student Success Objectives as outlined in MVC Strategic Plan. (8.1)
The college’s Annual Institutional Effectiveness Report Card process officially records and
communicates this annual assessment. (8.2) The following Objectives for MVC Goal I Student Success and their associate list of Core Indicators of Effectiveness provide the
framework for evaluating student achievement according to this compliance criterion. (8.1)
OBJECTIVE A: Access and Retention
Core Indicators of Effectiveness:
1. Overall student headcount
2. Student body reflects the MVC service area
3. Credit student course retention and course success rates
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4. Credit student Fall to Spring; and Fall to Fall retention rates
OBJECTIVE D: Graduation, Transfer, and Employment
Core Indicators of Effectiveness:
1. Annual Number of Core Curriculum completers
2. Annual Number of Associate Degree and Certificate completers
3. Time to Degree and Certificate completion
4. Annual Licensure Exam Pass Rates (Associate Degree Nursing graduates’
Licensure pass rates)
5. Annual Number of MVC Transfer Students at Texas Public Universities
6. MVC Transfer Students’ Academic Performance (first year GPA) and Persistence
(Fall to Fall retention)
7. AAS Degree and Certificate completers’ employment rates
References:
8.1. MVC 2008-2012 Strategic Plan; Goal Objectives and Core Indicators of Effectiveness
(pages 9-13); Annual Planning, Budgeting, and Assessment Process (pages 14-18)
8.2. MVC Institutional Effectiveness Report Card 2006-2007 (pages 4-5, 10-16)
9.
The institution’s curriculum is directly related and appropriate to the purpose and goals of
the institution and the diplomas, certificates, or degrees awarded. (Federal Requirement
4.2)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College’s curriculum is directly related and appropriate to the purpose and
goals of the institution and the diplomas, certificates, or degrees that it awards. The value
that MVC places on its curricula can be summarized by restating its mission statement
“Mountain View College empowers people and transforms communities.”
All programs, degrees, and certificates in the catalog offered by MVC undergo the same
rigorous development and approval process. All programs, degrees, and certificates must be
approved by both the Dallas County Community College District (DCCCD) Board of
Trustees, and the Texas Higher Education Coordinating Board (THECB).
The process that MVC and the DCCCD follow for all programs, degrees, and certificates
from initial concept, development, approval, implementation, and on-going assessment is
found in the THECB Rules Chapter 9 (Program Development in Public Two-Year Colleges),
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Subchapter E (Certificate and Associate Degree Programs.) (9.1) Technical degrees and
certificates are further required by THECB, to seek input from local business and industry
representatives in the designing and offering of these programs. Business and industry
advisory committees are consulted both in the formulation of programs to ensure the
relevance of course content and also on a continuing basis to assist and advise faculty and
instructional administrators.
As part of the continual improvement process, MVC, as well as the THECB, audits
programs periodically to ensure both quality and applicability and may decertify any
program whose number of graduates falls below acceptable levels or no longer meets the
needs of the community. MVC’s provisions for curriculum evaluation and revision are
outlined in the DCCCD policy on Curriculum Development and Revision. (9.2)
9. (Continued)
References:
9.1. THECB Rules Chapter 9 (Program Development in Public Two-Year Colleges),
Subchapter E (Certificate and Associate Degree Programs)
9.2. DCCCD policy Curriculum Development and Revision EE
10. The institution makes available to students and the public current academic calendars,
grading policies, and refund policies. (Federal Requirement 4.3)
X Compliance
___ Non-Compliance
Narrative:
Every semester’s printed “Mountain View College Credit Schedule” states the current
academic calendar and the refund policy within the first four pages. (10.1) The current
academic calendar and refund policy are also made available in the “MVC Online Catalog”
(10.2)
and on the MVC web site under “Class Schedule.” (10.3)
The grading policy is also available to students and the public on the “MVC Online
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Catalog.” (10.4)
References:
10.1. MVC Fall 2008 Credit Schedule - Academic Calendar is on the inside front cover, and
the Refund Policy on page four
10.2. MVC 2008-2009 Online Catalog - Academic Calendar is under “Beginning College”
and the Refund Policy is available under “Money Matters”
10.3. MVC Web Site - Academic Calendar and Refund Policy are both under “Class
Schedule”
10.4. MVC 2008-2009 Online Catalog - Grading Policy is under “Grades and Transcripts”
11. Program length is appropriate for each of the institution’s educational programs. (Federal
Requirement 4.4)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College associate degree programs (listed in the MVC catalog) are
comprised of 60 or more semester credit hours (SCH). (11.1) This is in compliance with both
SACS Core Requirement 2.7.1 and Texas Higher Education Coordination Board (THECB)
Rule, 9.183 (b) which states (11.2): “Academic associate degree programs must consist of a
minimum of 60 SCH and a maximum of 66 SCH.”
Additionally, MVC associate of applied science degrees are limited to a total of 60-72
semester credit hours as required by the THECB “Guidelines for Instructional Programs in
Workforce Education” (GIPWE) Chapter 3, Workforce Education Program Elements,
paragraph A.2.a. (11.3)
References:
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11.1. MVC 2008-2009 Online Catalog reference for Degree Length: Associate in Arts and
Associate in Science
11.2. THECB Rule, 9.183 (b)
11.3. THECB “Guidelines for Instructional Programs in Workforce Education” (GIPWE)
Chapter 3, Workforce Education Program Elements, paragraph A.2.a. (page 8)
12. The institution has adequate procedures for addressing written student complaints and is
responsible for demonstrating that it follows those procedures when resolving student
complaints. (Federal Requirement 4.5)
X Compliance
___ Non-Compliance
Narrative:
The Mountain View College Student Grievance Procedure provides a process whereby a
student can submit a complaint or concern to be addressed by appropriate college officials.
The grievance procedure broadly defines the kinds of issues that can be addressed using the
process and details the steps leading to a resolution. The grievance procedure is structured
to resolve complaints informally and at the lowest possible level. However, the procedure
provides a formal written complaint appeal process that follows through appropriate
administrators up to the college president.
In addition to the grievance procedure, a student may also submit a written appeal seeking a
disciplinary committee hearing in the event that a student refuses the initial administrative
disposition of a student disciplinary matter. This process requires the student to submit a
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written request for a hearing before a committee.
The procedure for requesting a
disciplinary hearing following the refusal of an administrative disposition is detailed in the
Student Code of Conduct. Both the Student Grievance Procedure and the Student Code of
Conduct are available to students in the college’s online catalog. (12.1) Students can find
these procedures in the 2008-2009 Student Planner which is available free of charge to
students in hard copy through the MVC Student Programs and Resources Office. (12.2) The
MVC Student Services web site also provides a direct link to the MVC – DCCCD student
policies and procedures. (12.3)
References:
12.1. MVC 2008-2009 Online Catalog references to the Student Grievance Procedure and
the Student Code of Conduct under the ‘College Policies and Procedures’
12.2. MVC 2008-2009 Student Planner (pages 160-165)
12.3. MVC Student Services web site link to Student Policy and Procedures
13. Recruitment materials and presentations accurately represent the institution’s practices
and policies. (Federal Requirement 4.6)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College recruitment materials and presentations accurately represent the
institution’s practices and policies.
MVC uses the credit course schedule as a major
marketing tool. For example: the MVC “Fall 2008 Credit Schedule” reflects a diverse
student body, by using students who are of diverse ethnic background on marketing
materials. The schedule clearly communicates the MVC Mission Statement and the fact that
all educational programs are “Affordable, Convenient, and Transferable.” (13.1) MVC’s
Mission Statement is available at the top of the home page on the MVC web site. (13.2)
MVC’s open door policy is stated under the Admissions web page under “Getting Started:
General Admissions Policy,” and at the top of page three of the Fall 2008 Credit Schedule.
(13.3)
The college’s open door admissions policy ensures that every person who can benefit
from higher education has the opportunity to enroll. (13.4) Furthermore, the “Boost Your
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SACS Fifth-Year Interim Report
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Career with Physics” flyer (13.5) and the “Running on Empty?” advertisement, (13.6) both
communicate the affordability of MVC and that it is an “Equal Opportunity Institution.”
References:
13.1. MVC Fall 2008 Credit Schedule front cover and back cover
13.2. MVC Web Site Home Page with Direct Link to “MVC Mission Statement”
13.3. MVC Fall 2008 Credit Schedule (page 3) under “Application for Admission”
13.4. MVC “Admissions” web page under “Applying for Admission”
13.5. “Boost Your Career with Physics” flyer
13.6. “Running on Empty?” advertisement
14. The institution is in compliance with its program responsibilities under Title IV of the 1998
Higher Education Amendments. (Federal Requirement 4.7) The institution audits
financial aid programs as required by federal and state regulations. (Comprehensive
Standard 3.10.3)
X Compliance
___ Non-Compliance
Narrative:
Mountain View College is in compliance with its program responsibilities under Title IV of
the 1998 Higher Education Amendments. MVC as a part of the Dallas County Community
College District, is annually audited by independent auditors. The auditors review the
financial statements and compliance with Title IV as part of the audit. The financial
statement and Office of Management and Budget Circular A-133 Supplemental Financial
and Compliance Report for each of the last five years, have been in conformity with
generally accepted accounting principles. (14.1)
Mountain View College, doing business as Dallas County Community College District
(DCCCD,) has a current “Program Participation Agreement with the U.S. Department of
Education for Federal Student Aid.” (14.2) MVC (DCCCD) also has a current “Agreement to
Participate in Financial Aid Programs Administered by the Texas Higher Education
Coordinating Board.” (14.3)
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Part III: The Abbreviated Compliance Certification
References:
14.1. “DCCCD August 2007 Financial Statements and OMB Circular A-133 Supplemental
Financial Compliance Report Together with Reports of Independent Auditors” (pages
80-82)
14.2. USDE 2003-2009 Federal Student Aid Program Participation Agreement
14.3. THECB 2007 Agreement to Participate in Texas Financial Aid Programs
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