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UNIT 6. RECRUITMENT.
Seeking for a job
The first question arising when one runs across the word is “What recruitment is?” One will
say it is employing, somebody will mean selecting stuff. According to the dictionary, a recruit is a
person, especially a soldier, or a group of people in the early days of his or their training, and
recruitment is a process of getting new members for a job or a kind of activity, attracting qualified
applicants.
So what does recruitment actually mean?
Usually recruitment is a multistage process, the first step of which is selection – screening of
job applicants through on-site interviews, reference letters, resumes, application blanks and other
sources of information. This primary acquaintance is resulted in the second step - personal
interview and at this stage the preliminary evaluation of an applicant should be given. The screening
device must predict future performance effectiveness, career progression in the organization,
longevity or tenure in the organization. In case of competition when the Personal Manager of the
Director has to choose among several candidates additional trials can be taken: psychological,
professional tests or test working days. One of the main features of selection is motivation of
applicants implying the reasons of interest in the given job – it may be salary, compensations, work
time or eagerness for career. The responsible persons should always take that into account.
Anyway the recruitment as we can understand is the process from the employer’s point of
view. And what is the process of recruitment for an applicant? It is job seeking.
An understanding of the job market and how it works can save you considerable time and
effort in searching for the job you want. Employers find most job candidates through
 On-campus interviews
 Advertisements
 Placement agencies
 Employee referrals
 In-house transfers and promotions
Help wanted advertisements in newspapers and trade journals are most helpful for foreign residents.
Ads for specific job openings can be found in local and major – city newspapers, or in trade and
professional journals. Other sources of the information where to look for a job are
 Placement services operated by schools, colleges and alumni associations
 Direct inquiry to the prospective employer or the company personnel department
 Placement agencies with the fee paid either by you or by the employer
 Government employment services – city, country, state, federal
 Job exchanges sponsored by local civic organizations
 Management consulting firms that do executive recruiting and personnel searches
 Employment services operated by trade associations
 Industry conventions and trade shows
 Business publications that report personnel changes, such as The Wall Street Journal
 Former employers and colleagues
 Friends, relatives and acquaintances
 Labor unions and fairs
Do you think to find a job is just to call to a supposed employer? Many people know how
tiresome the process of seeking, selection and choosing a job may be. If you have ever tried to find
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a job, you must know that the first thing is to look for it on the Internet. But what is next you are
required to do? Right you are – to represent yourself. And the main and best way to do it nowadays
is to send your resume or CV. Most Personal Managers or Directors would never talk to you until
they get it, as it’s the best way they can consider your background.
Making a CV
There are no fixed international rules about CVs: different countries have different practices.
But how do you go about writing this attention-getting resume? Here are a few suggestions from
resume experts:
 Think short. Be precise and complete, but brief
 Write the resume with a clear purpose and objective
 Be honest and be sure of your facts. Never exaggerate what you have done because you
may later be quizzed in detail on such points
 Explain all periods of time. For example, “From 2002 to 2004 I was out of the job
market because I was at home carrying for the family”
 Make the resume pleasing to look at. Use plenty of white space. A good resume will take
three to four drafts, but with planning and organization, it will help you get your job
The main points you are supposed to submit in your CV:
1. Personnel data: your last name, first name, patronymic, date of birth, residential and present
address including your zip code, tel. numbers (home, office, contact); marital status,
education
2. Work experience beginning with the latest position: period of time you worked there, the
position, listing your duties, achievements
3. Additional information: your personnel characteristics, hobbies, special interests or skills,
physical record
Writing an Application for Employment
Tell your friends about
- the details of all the jobs you’ve had
- the examinations at school and your grades at them
- the professional diplomas and degrees you’ve gained
- the training courses you have attended
- the achievements and responsibilities in your working career.
Заявление на работу
Персональные данные
Фамилия
Имя
Отчество
Семейное положение:
холост (не замужем)/женат(замужем)/ вдовец
(вдова)/разведена(а)
Прохождение воинской службы
Звание или рейтинг при увольнении
Application for Employment
Personal data
Last name
First (Christian) name
Patronymic
Marital Status:
Single/married/widowed/divorced (separated)
Military service record
Rank or rating at the time of discharge
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Настоящий адрес
Постоянный адрес (Адрес прописки)
Улица
Город
Штат
Почтовый индекс
Телефон
На какую должность Вы подаете
заявление?
Желаемая зарплата
Образование:
Среднее/Высшее
Аспирантура/Профессиональное
Наименование ВУЗа/Колледжа
Специальность: Главная/Вторая
Среднеарифметическое оценок
Дополнительное образование (тренинги,
курсы)
Опыт работы (начиная с последнего)
Название и сфера деятельности компании
Занимаемая должность
Перечислите Ваши обязанности
Заработная плата
Причина ухода
Деловые рекомендации
Имя, должность, место работы поручителя,
номер телефона
Дополнительные сведения
Ваши личные качества (положительные и
отрицательные)
Ваши интересы, умения, хобби
Имеются ли проблемы со здоровьем,
физические ограничения, которые могут
повлиять на работу?
Когда Вы можете приступить к работе?
Вы когда-либо подавали заявление в данную
компанию?
Подпись
Дата
Present address
Permanent address (Residential address)
Street
City
State
Zip code
Phone number
What position are you applying for?
Salary desired
Education:
High school/University
Post graduate course/Trade
University/College
Specialty: Major/Minor
Grade point average
Additional Education (trainings, courses)
Experience of work (start with the last one)
Name of the Company and its field
The position
List your duties
Salary
Reason for leaving/quitting
Business references
Name, position, company, tel.number
Additional information
Your personnel characteristics (both positive and
negative)
Special interests or skills, hobbies
Have you got any health problems, physical
limitations/disabilities which could affect your
employment?
Date you can start
Have you ever applied to this company before?
Applicant’s signature
Date
Getting down to seeking for a job.
Now when you’re ready with your resume think what would you like to be and whether your
functional goals are related to the skills you want to use in your work. Since they are the same skills
you are identified when your personal achievements, they are likely to increase your effectiveness
and success on the job.
Start with a goal statement, such as “I would like a job in which I can use my ability to sell
products” or “I would like a job that will put my writing skills to use”. State only what you want to
do; you’ll determine where you want to do it later.
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In determine your functional goal, ask yourself the following questions.
One specific functional goal to consider is how much independence you want on the job. Do you
prefer to work on your own? Or as part of a team? Would you like to be
 Do I want to work
free to develop your own ideas, or are you the type who thrives on give and
independently or
take with others? Would you be happier in an atmosphere of established
as a art of a team?
procedures or in a relaxed, flexible atmosphere? Your answers ill help
 With what
define the right job situation for you.
materials do I
Next, think about your work preferences. Would you like to work with
want to work?
products or machines? Or with people? Or ideas? Do you prefer physical
 In what setting do
work, brain work, or a combination? Is it more preferable for you to work
I want to work?
indoors/outdoors? Or both? Do you need supervision to get things done?
Or are you disciplined and on time?
The examples of job advertisements:
COMPUTER
CAREER WORK
Career Week Oportunities
From $25.000-125.000
(partial listing)
GENERAL SALES MANAGER
Programmers…………………$25.000$45.000
Programmer/Analysts……….$28,000$59.000
Data Base
Administrators……………….$45.000$68.000
Software Developers.………$50,000$70,000
Technical Writers…………...$25,000
$45,000
Sales …………………….……$50,000$125,000
Call This Week
New York
Downtown 212/962-8000
12o Broadway, Suite 1010,
New York, NY 10271
ENGINEERS
CIVIL ENGR
FEE PAID
$45K
Major A/E firm, BSCE + 6-8 yrs in site
devlpt, highway, drainage,
exc communication skills a must
ELECTRICAL DRAFTS to $30K
WAYNE WHELAHAN
28o Mad Ave NYC 10016 212-889-9300
RIGBY METAL COMPONENTS LIMITED, located in
Yorkshire, is a leading designer and manufacturer of metal
components for industry, such as bearings, bushings and
structural parts, using cost effective powder metallurgy
processes.
Already well established in the UK market, the company is
increasingly developing its business interests in the Continental
European marketplace.
Reporting to the Managing Director, the General Sales
Manager will be part of a mall executive management team,
and a such will be expected to pay an important part in the
management and development of the Company to fulfil its
growth objectives within the EU.
The successful applicant ill have a background in Sales
and Marketing, preferably in engineering components,
and ideally b aged mid 30s to med 40s. Fluency in a
major European language is required as is a record of
success, particularly in generating new business. A high
degree of determination and drive, together with interpersonal skills are essential.
Salary and benefits are first class, and include a pension
scheme, car and medical cover. The position could carry
Board potential.
Please write enclosing a full CV to:
The Personnel Manager, Rigby Metal Components
Limited Rawfolds, Cleckheaton, West Yourkshire BD19 5
LU.
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International
Bank Auditors
C $17,000-$20,000
American Express require two Senior Bank Auditors to join a professional internal
audit department. The positions require at least five years’ operational experience in a
large American or European international bank. Previous auditing experience is
desirable, as is a sound knowledge of foreign exchange and foreign bills procedure
and accounting. The Institute of Bankers qualification or Degree would be
advantageous, but not essential.
The Company offers competitive salaries, first class fringe benefits and excellent
promotional opportunities within its international banking division. One position is
based in the U.K., entailing 100% travel throughout Europe, the Middle East and
Africa. The other ill involve continuous travel throughout the Asia/Pacific region.
Applicants ideally aged between 25 and 35 should write giving details of career to
date to Brown, Personnel Manager, American Express, Amex House, Edward
Street, Brighton BN2 2LP.
Next, consider your place within the company or profession. Where would you like to start? Where
would your want to go from there? What is the ultimate position you would like to receive your first
promotion? Your next one? Once you have established these goals, ask yourself this: What
additional training or preparation will you need to be able to achieve them?
SOCIAL LADDER
Chairman of the Board/President,
CEO, Vice President, Executive
TOP MANAGEMENT
MIDDLE MANAGEMENT
LOWER-LEVEL MANAGEMENT
WORKERS, EMPLOYEES
Break down the words below according to
initiative
energy
First-line supervisors, Team leaders
Operating Personnel
The Qualities They Most
trustworthiness
Department Heads/Division Directors
Often Seek in Potential Employees
the semantic group they refer to
communicability
attention
flexibility
openness
composure
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outgoing, detail-oriented, poised, high-powered, flexible, dependable, resilient, adaptable, highlymotivated, self-starting, reliable, people-oriented, responsible, attentive, well-spoken, articulate,
personable, having drive, sincere, honest, diplomatic, persuasive, take-charge
Turn the left-column adjectival word groups into nominal groups.
…
should be … patient
persistent
determined
competent
ambitious
imaginative
energetic
efficient
flexible
enthusiastic
should have/possess ……
Paraphrase the following sentences in the help-wanted ads so that they would include adjectival
word-groups instead of the underlined nouns.
1. If you believe you possess the skills, dynamism and self-motivation to succeed, then please
send your CV to the advising consultant.
2. Experience in the developing countries and strong management skills are required.
3. We are seeking economists of high qualification to help formulate policies on a wide range
of issues.
4. All candidates should have a strong interest in research.
5. Fluency in Portuguese would be a major asset.
6. Appropriate experience and achievements is more important that formal qualifications.
7. Candidates should have proficiency in word processing.
8. Must be good with numbers.
You can rate yourself
Now you have a chance to rate your qualities and skills that you can offer to a prospective
employer. When you rake a personal inventory of your talents you may use the following scale:
3. for “always
2. for “sometimes”
1. for “rarely”
Sum up the points received when you are through with the self-appraisal.
1. Direction: I know the field I want to be in and the type of work
always sometimes rarely
I want to do. I have definite career goals.
2. Communication: I can organize and express my thoughts logically,
clearly and concisely, both orally and in writing, using correct
pronunciation, grammar, spelling and punctuation.
3. Practical skills: I work hard to develop my vocational skills,
such as typing, graphic design, data processing, drafting, stenography,
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accounting, nursing or engineering.
4. Harmony with others: I like people and get along well with those of
other backgrounds, beliefs, cultures and points of view.
5. Positiveness: I look forward to the work I want to do and give it my
best. I tend to have a positive outlook and usually say “I will” or
“I’ll try” rather than “I can’t”.
6. Flexibility: I adapt easily and readily to new work tasks, methods and
responsibilities.
7. Initiative: I am a self-starter. I recognize what needs to be done and
do it without being told or supervised.
8. Competitiveness: I try to do things better and faster than others
because I want to gain recognition and get ahead.
9. Organization: I plan, organize and schedule my work, then carry it out
step by step according to the plan.
10. Integrity: I try to be honest, I respect the confidences of others,
I do not gossip.
11. Performance: I try hard to meet every deadline. I am an energetic
worker and proud of my work.
12. Inventiveness: I enjoy devising new way to do tasks faster and more
easily and to achieve better results.
13. Problem solving: I like challenges. I am able to foresee and analyze
problems, then solve them quickly and effectively by thinking them
through.
14. Grooming: I prepare what I am going to wear ahead of time and try
to look neat, clean and personable.
15. Mobility: I am willing to relocate to another area, city or state if my
work requires it.
16. Enthusiasm: I like to work, I am eager to learn all I can and I am
willing to do ore than is expected of me.
17. Motivation: I have the drive to get things done. I stick to the job,
overcoming every obstacle until I finish it.
18. Leadership: I like to take charge. I know how to direct and
motivate others to do their best and I am willing to accept responsibility
for the decision I make.
19. Self-confidence: I prepare ahead for situations so I will be confident
able to meet them. I respond effectively to people, problems and
challenges.
20. Responsibility: I can be counted on to get the job done. I try to be
on time, comply with regulations and meet deadlines.
21. Self-awareness: I know my limitations and areas of weakness. I try
hard to improve on them.
Sum total ………………………………………………………………………
If your total score is 50 or above, you are an ideal worker. You may ask your relatives or
close friends to rate you on the same qualities and compare the results with your self-estimation.
They say that three independent sources of information tend to give an objective result.
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Some personal traits and habits that may matter much when one gets a job
1.
2.
3.
4.
5.
Are you a smoker on non-smoker?
Do you have sense of humour?
Are you an owl or a lark?
How do you keep good health?
Do you have any hobbies?
Self-Presentation
Do your best to present yourself for a future employer as well as you can.
You mean:
I would like to have the opportunity to put my educational and work experience qualifications to
use as an employee in your company. Please consider my application for an open position in your
company.
You write:
Several years of retail work experience in a women’s clothing shop, a degree in fashion
merchandising, and an appreciation for hard work would enable me to perform will as the
sportswear buyer you are seeking. I would like to be considered for this position.
or:
An ability to communicate will both orally and in writing, a degree in business administration with
a concentration information processing, and a summer internship in the data processing department
of a petroleum company are the qualifications I have that closely match the requirements of the
system analyst position open in your company. I would like to be considered for this position.
9
UNIT 6. PHONING EMPLOYERS
If phoning is the only way to answer an ad or find out about a job, use the helpful
hints listed below. Do not phone if the ad says «apply in person»or «send resume».










Practice what you want to say before making the call,
Be prepared: have your paper and pencil ready,
Speak clearly and confidently,
Sound enthusiastic and interested,
Give your name, the job you are applying for, and how you found out about
the job.
Ask what education, training, or work experience is required for the job. Save
more detailed questions for the interview.
Tell the employer a little about yourself and your job skills. Be prepared.
Refer to your Personal Data Sheet on pages 26 and 27 before calling the
employer.
Ask for an interview to discuss how your qualifications fill the job.
If you are offered an interview, be sure to get correct information on the
place, date, time and name of the person who will interview you.
Thank the person you have spoken to before you hang up. If you don't get an
interview, send a thank you note to the person you spoke with.
The goal of your telephone
contact is to get an interview.
To inform the student how to follow-up on the lead they obtained regarding a
possible job. Knowledge of a job possibility does no good if the individual does not know what to
do with this information. The only method being presented is use of the telephone as it was felt that
walk-ins were not generally appreciated by employers, and letters
Were not applicable in the trades that our clients are being trained for.
Call on the Telephone
Pad and pen in hand.
Introduce yourself and tell your source.
Sound enthusiastic.
Speak clearly.
Do Not let the individual conduct the entire interview over the
telephone.
Obtain interview information.
Name of company.
Address of company and directions.
Time of interview: date and hour.
Interviewer full name, department and title.
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TELEPHONE SCRIPT # 1
Receptionist: - Good morning, Miller-and company. May I help you?
Caller
- Yes, can you give me the name of the person who does the hiring
for your company?»
Receptionist: - That's Mr.Bart.
Caller:
- Could I tall to Mr.Bart?
Receptionist: - Yes, you can, just a moment.
Mr. Bart:
- Hello, Lou Bart.
Caller:
- Mr.Bat, my nave is Ben Smith, do you have any jobs open for Junior
accountants?
Mr.Bart:
- Yeah, as a matter of fact, I've got one now. Have you got an
experience in computerized Accounting?
Caller:
- I sure do, would 1:00 or 2:00 today be OK for an interview?
Mr.Bart:
- How long have you been doing journals and posting?
Caller:
- About four years, which time would be better for the interview?
Mr.Bart:
- Could you make it 3:00?
Caller:
- Fine, I'll see you at three.
It might not happen exactly this way, but this is the way the call usually goes.
TELEPHONE SCRIPT # 2
Receptionist:
Caller:
your
Receptionist:
Caller:
Receptionist:
Mrs.Bond:
Caller:
- Hello, Anchin, Block and Anchin. Can I help you?
- Could you give me the name of the person who does the hiring for
company?
- Surely, that is Mrs.Bond.
- Thank you, may I talk to her?
- Just a moment.
- Hello, Bernice Bend.
- Hello, my name is Mark Galper. Do you have any job openings for
an experienced Auditor?
Mrs.Bond:
- No, I don't at this time, I'm sorry.
Caller:
- Well would you know of another opening somewhere else?
Mrs.Bond:
- As a matter of fact, I think I do. David Berdon company had an
opening last week. Mr. Powell is the one to talk to.
Caller:
- Thank you, I appreciate it, goodbye.
Mrs.Bond:
- Goodbye and good luck.
TELEPHONE SCRIPT # 3
Receptionist:
Caller:
Receptionist:
Mr.Davey:
Caller:
- Hello, Davies and Davies. May I help you?
- Good morning, Mr.Davey, please.
- Just a moment.
- Davey, can I help you?
- Mr.Davey, my name is Mark Galper, and Mrs.Bond at Anchin, Block
and Anchin suggested I call you about the opening for an Auditor.
Have you filled it yet?
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Mr.Davey:
Caller:
- No, I haven't, have you done Trial Balance and Bank reconciliation?
- Yes, I have three years experience. Could I see you at 1:00 today for
an Interview, or would 2:00 be better?
Mr.Davey:
- Have you done Financial Statement, or is payroll your main
occupation?
Caller:
- Usually it's all journals including Taxation. Would 3:00 be al lright for
an interview or would 4:00 be better?
Mr.Davey:
- Let's make it 4:00.
Caller:
- Thanks, I'll be there.
Make sure the employer knows your name. Offer to spell it if appropriate, or simply repeat
it when confirming the interview time.
TELEPHONE SCRIPT # 4
(My personal script)
A. Hello. MAY I PLEASE HAVE THE NAME OF THE PERSON
WHO DOES THE HIRING ____________________________
___________________________________________________?
(of mechanics, for the plant, etc.)
B. THANK YOU. MAY I PLEASE SPEAK TO
___________________________________________________?
(him, her, Mr. Bond, etc.)
C. HELLO,___________________, MY NAME IS _____________
(person's name)
(my name)
DO YOU HAVE A JOB OPEN FOR A(N) _________________
_____________________________________?
(good, reliable, etc.) (your occupation?)
D. I WOULD LIKE AN APPOINTMENT TO COME IN AND TALK
TO YOU ABOUT THE JOB. HOW ABOUT ________________;
(time)
OR WOULD ________________BE BETTER?
(time)
Write down the name!
If not, thank person on
the line, hang up, and
write down the company
name, phone number, and
the time next to the
person's name. Draw
a box around this
information, and call back
in one hour. At that time
ask immediately to speak
to your person.
If «No», ask for an
appointment to get
acquainted anyway.
The-non interview
«Interview».
Note: Answer any
«interview»-type» questions
briefly, and ask for an
appointment all in the same
breath. If you pause, the
employer will continue to
interview you on the phone.
E. THANK YOU VERY MUCH. MY NAME AGAIN IS__________.
(my name)
I'LL SEE YOU PROMPTLY AT ___ ___________. GOOD-BYE.
If you receive a referral, call
(time)
the referral immediately,
F. I'M SORRY TO HEAR THAT YOU DON'T HAVE AN OPENING and say that this other
employer suggested that
RIGHT NOW. DO YOU HAPPEN TO KNOW OF ANYONE
ELSE WHO MIGHT NEED A(N)___________ ______________? you call.
(well-trained,good) (your occupation)
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UNIT 7. THE INTERVIEW
Prepare for the interview both physically and psychologically. An interview can be a very
stressful situation, especially if the interviewee is unprepared. Therefore, it is essential that the
students be aware of the various steps necessary to prepare them as much as possible for the
interview.

Learn about the job qualifications and duties

Dress appropriately and neatly.
Learn about the company.

Prepare resume or application information.
What type of business is

Think about your answers to their questions the
it?
night before.
Is it a large or a small

Think about what your reaction will be if you are
company?
asked to take a polygraph test.
Is it an old or a new

Speak to your counselor regarding your emotions
company?
and/or hesitations.

Think about how you will present your disability
to the employer-how you can turn that disability
into an asset.

Get a good night's sleep.

If you are not going to keep the appointment, call
to cancel.
Useful phrases
I’d like to learn/request if the job for
an advertising agent
a salesperson
advertised bi New York Times
is still opened.
The job counselor informed/advised me
that you might have
a job opening for a cashier/nurse/gardener/cook.
Yes, this vacancy/job position
can still be filled/is still open.
We accept/take in applications/offers/proposals
till Friday.
What’s the official job title?
It’s called Accounting manager
/general laborer/ production supervisor.
I’d like to know the duties
terms of work
labor contract
hours of work
starting salary
Я бы хотел узнать, свободна ли еще
должность
рекламного агента
продавца
объявление о которой было в Нью-Йорк
Таймз.
Консультант по трудоустройству сообщил
мне, что у вас может быть
вакансия кассира/няни/садовника/повара
Да, эта вакансия
еще не занята.
Мы принимаем заявления
до пятницы.
Как официально называется эта работа?
Она называется Начальник бухгалтерского
отдела/чернорабочий/производственный
мастер.
Я бы хотел знать обязанности
условия работы
трудового контракта
часы работы
начальную зарплату
13
At present there are available
in a couple of weeks there could be
3 job positions with “Multiple Products”
openings at
Is it a permanent or a temporary job?
It’s a seasonal job for the summer.
It’s a full time/part time/an hourly job.
В настоящее время есть
Через пару недель могут быть
3 вакансии в фирме «Малтипл продактс»
Это постоянная или временная работа?
Это сезонная работа на лето.
Это работа с полным рабочим днем/
неполным/почасовая.
You can learn the details by phone.
Вы можете узнать детали по телефону
if you get in touch with the firm.
если свяжетесь с фирмой.
Will you come back/call back in a week.
Пожалуйста, зайдите снова через неделю.
Will you fill out an application
заполните анкету
Call their Personnel Department/the Skills Center. Позвоните в их отдел кадров/учебный отдел.
Where are you located?
Где Вы расположены?
What’s your address/location?
Какой Ваш адрес?