Monthly Air Fare Analysis This report provides a snap-shot of monthly air activity. Totals are provided for the amount invoiced, discount received, number of tickets, potential savings and reason codes for refusal of lower fares. Questions answered by this report include: • What is the monthly expense and total tickets? • What is the actual fare versus normal fare? • What is the potential savings and reason if passenger declined lower fare? Data elements: Passenger: Adv Days: CR: Actual Fare: Normal Fare: Discount: Policy Fare: Potential Savings: Traveler name. Days in advance passenger requested ticket Carrier booked. Fare booked. Standard rate. Discount received on airline tickets. Negotiated Rate. Savings which could have been received and reason traveler declined the lower fare. Adv Passenger Invoice Ticket # Days Date Brenner, Diane 332938 1221824844 3 2/11/01 D: Alternate Carrier Refused Brenner, Diane 332944 1221834860 4 2/12/01 X: Lowest Fare Obtained Mancus, Jay S 332416 1221396253 2 2/09/01 D: Alternate Airport Refused Mancus, Jay S 332308 1221138636 2 2/08/01 D: Alternate Times Refused Schmidt, John 332419 1231396256 1 2/08/01 N: Negotiated Fare Weber, Mark 332643 1221589506 3 2/09/01 X: Lowest Fare Obtained Weber, Mark 332692 1221589558 5 2/12/01 L: Lower Than Policy Wohanka, Ed 332946 1221934852 6 2/12/01 X: Lowest Fare Obtained Wohanka, Ed 332947 1221934853 6 2/12/01 L: Lower Than Policy Average 3.5 Actual Normal Discount Policy Potential CR Itinerary Fare Fare Amount % Fare Savings UA EWR PDX-SFO 686 836 150 18% 500 186 Remarks: Journeycorp Discount DL PDX BOI-PDX 389 500 119 0% 289 100 Remarks: UA LGA ORD-LGA 781 973 192 20% 556 225 Remarks: Upgraded to first for free US LGA BOS-LGA 300 300 0 0% 220 80 Remarks: Journeycorp Discount US LGA BOS 150 200 50 27% 110 40 Remarks: Journeycorp Discount UA LGA ORD-PVD 843 843 0 0% 700 143 Remarks: Upgraded to first for free UA PVD LAX-DFW 2,601 2,835 234 9% 2,220 381 Remarks: Split Ticket DL PDX BOI 82 82 0 0% 82 0 Remarks: UA BOI LAX 255 384 129 55% 129 126 Remarks: 676 772 97 14% 534 142 -1- Monthly Departmental Purchasing Analysis This report is designed to provide an overview of travel purchasing (air, hotel and car) by department detailing total amounts, transactions and average transactions amounts. The total amount of travel purchased is also provided with the percentage of the department’s share of the company total which can be used to identify those departments with the greatest amount of travel. Questions answered by this report include: • What are the air, hotel and car totals by department? • What share of the company’s total did a department comprise? • What is the average transaction price for air, hole and car by department? Data elements: Department Amounts-Air, Hotel & Car Tickets Avg (average) Nights Days Total Amount Share Department name and reporting relationship. Each category expended separated by department. The number of tickets purchased. The average ticket price, room and car rate. The number of hotel nights booked. The number of car rental days booked. The total air, hotel and car amount expended. The department’s share of total company expense. Air Department Amount Tickets Avg Administration 64,342 69 932 Personnel 14,993 16 937 Planning 16,968 16 1,061 Public Relations 19,034 19 1,002 Safety 13,347 18 742 Marketing 144,087 Advertising 36,424 International Sales 8,146 U.S. Sales 74,853 Promotions 17,469 Training 7,194 Manufacturing 34,593 Chemicals 24,780 Plastics 3,970 Research & Dvlp. 5,843 XYZ Company 243,021 163 884 63 578 13 627 43 1,741 33 529 11 654 Hotel Amount Nights Avg 8,596 54 159 1,451 8 181 2,425 14 173 3,305 25 132 1,415 7 202 1,941 15 129 220 819 902 2 3 10 110 273 90 Car Amount Days 2,451 77 4,860 21 3,276 18 310 10 324 12 Avg 33 36 42 31 27 254 58 44 252 430 228 9 10 6 28 43 38 55 36 5 14 629 688 847 417 5,557 4,409 1,148 56 44 12 99 100 108 228 531 406 3 9 14 76 59 29 287 847 16,094 125 129 6,119 211 29 -2- Total Amount Share 73,151 28% 16,579 6% 19,471 8% 22,338 9% 14,763 6% 146,281 36,424 8,366 75,926 18,371 7,194 56% 14% 3% 29% 7% 3% 40,150 29,189 5,118 5,843 15% 11% 2% 2% 259,582 100% Journeycorp Special Savings This report is designed to document and track the savings of “waivers and favors” achieved by Journeycorp for your company. Waivers and favors include, but are not limited to: free upgrades in service, waivers in airline restrictions and advanced purchase requirements, special negotiated rates and savings attained through currency conversion. Questions answered by this report include: • What has Journeycorp saved our company through special services? • Which airlines are particularly helpful in granting special services? • How proactive is Journeycorp being in providing the best possible service at the lowest possible price? Data elements: Name Issue Invoice Ticket A/L Itin Amount UDID4 Name Issue Bein/Greg 4/13/01 Bryan/John 5/4/01 Certo/Brenda 3/6/01 Gandlo/Tom 6/9/01 Genader/Rob 3/4/01 Lassier/Phil 7/30/01 Marfia/Sue 7/8/01 Robbins/Karen 7/8/01 Ryan/Nick 7/21/01 Schozer/Ken 3/13/01 Travers/Tim 6/19/01 Traveler name. Issue date of ticket. Original invoice number of ticket. Airline ticket number. Issuing airline 2 letter code. Ticket itinerary in airline city code. Total spent on ticket. Dollar value or savings amount and description of service. Invoice 370260 370359 370109 370537 469706 370705 370637 370636 370668 370150 370586 Ticket 1138376108 1150002716 1138375930 1162172154 1140454775 1162172326 1162172266 1162172265 1162172298 1138375981 1162172207 A/L AA AA YX AA AF CO US US AA VS AA Total in value added savings Itin jfk lhr jfk jfk nrt lga lga mke lga lga dfw lga jfk cdg jfk ewr jax ewr jfk lax pit jfk lax pit jfk lhr jfk jfk zrh jfk ewr aus ewr Amount UDID4 5,343.40 3,342.00 value upgrade to 1st 5,090.00 2,211.00 value upgrade to 1st 443.00 100.00 saved waiver of restriction 818.00 629.00 saved fare match 1,859.20 814.00 saved split ticket 935.30 384.00 value upgrade to 1st 895.00 318.00 saved fare match 895.00 318.00 saved fare match 2,662.90 2,700.00 value upgrade to business 2,858.40 727.00 saved used foreign currency 397.00 604.00 saved waiver of restriction 12,147.00 -3- Travel Trends Graph This graph illustrates the amount of actual expense for air/hotel/car over a one year period. This report may be used to compare the amounts purchased annually for these categories over any specified year. Questions answered by this report include: • What is the annual purchasing trend for air/hotel/car? • How much was spent on air/hotel/car over one year? • What is the ration of air/hotel/car expense over one year? Data elements: Amount: Months: Air Hotel Car: Low to high dollar amount spent on air, hotel and car. Twelve-month period selected for analysis. Total air amount invoiced during period Total hotel amount booked during period Total car amount booked during period. $100,000 $90,000 $80,000 $70,000 $60,000 Air $50,000 Hotel $40,000 Car $30,000 $20,000 $10,000 $0 January Month January February March Total Air $97,454 $58,670 $71,650 $227,774 February Hotel $19,365 $16,749 $20,657 $56,771 March Car $10,120 $6,441 $8,135 $24,696 Total $126,939 $81,860 $100,442 $309,241 *Please note the data shown in these samples are not actual data, for sample use only. -4- Travel Summary The following one page summary report is designed to provide all critical measurements of travel purchasing. This report includes totals and measures for air, hotel, can car for both domestic and international travel. This report also provides year-to-date totals for each category. Key ratios, such as cost per mile, average room rate and car rental day, provide a means to monitor overall travel spending. Questions answered by this report include: • How much has our company spent on travel last quarter and year-to-date? • What was the ratio of domestic to international travel for air, hotel & car? • What portions of travel did air, hotel & car consume? Data elements: Tickets: Tickets: Amount: Avg Ticket Price: Higher than Full Fare: Discount Amount: Discount %: Potential Savings: Efficiency: Number of tickets reported. Total dollar amount of air tickets. Average cost per invoice or trip. Percent of total air purchased at higher than full fare. Amount of discount saved off full coach fare. Percentage of discount off full coach fare Amount of possible savings if lowest fares were flown. Percent of savings used by traveler. Flights: Flights: Avg Flight Price: Avg Fights per Trip: Miles: Avg Miles per Trip: Cost per Mile: % Flights by Fare Code: Total number of flights to destinations. Average cost per origin and destination. Average number of flights per trip. Total point to point miles flown. Average miles flown from origin to destination. Average cost per mile flown. Percentage of flights by discount, coach, train, etc. Hotel: Trip Nights: Room Nights: Amount: Average Nightly Rate: Percent by nightly rate: Nights computed from flight duration Total room nights booked. Total hotel booking amount. Average booked room rate. Percentage by room price range. Car: Car Days: Total number of car rental days booked. -5- Amount: Avg Daily Rate: % by Car Class: Dollar amount of car rental Average booked car rental rate. Percent by car rental class/size. -6- Travel Summary Year-To-Date Domestic Period Annual Tickets: Tickets Amount Avg Ticket Price Higher than Full Fare Discount Amount Discount % Potential Savings Efficiency Flights: Flights Avg Flight Price Avg Flights Per Trip Miles Avg Miles per Trip Cost per Mile % Flights by Fare Code Discount Train Coach Other Hotel: Trip Nights Room Nights Amount Avg Nightly Rate % by Nightly Rate $0 – $89 $90 - $125 $126 - $175 $176 - $200 $201 up Car: Car Days Amount Avg Daily Rate % by Car Class Economy Mid-Sized Full-Sized Luxury International Period Annual Total Period Annual 865 $201,692 $233 0% $209,077 51% $35,908 85% 2,774 $660,186 $238 0% $593,633 47% $145,477 80% 47 $59,139 $1,258 2% $26,427 31% $15,332 63% 78 $98,395 $1,261 1% $53,026 35% $21,119 72% 912 $260,832 $286 1% $235,504 47% $51,240 82% 1,824 $111 2.1 1,242,328 681 $0.16 5,833 $113 2.1 3,659,435 627 $0.18 111 $533 2.4 321,632 2,898 $0.18 198 $497 2.5 565,681 2,857 $0.17 1,935 6,031 $135 $126 2.1 2.1 1,563,960 4,225,116 808 701 $0.17 $0.18 66% 24% 9% 1% 64% 25% 10% 1% 77% 0% 0% 23% 70% 0% 6% 24% 67% 23% 8% 2% 65% 24% 10% 2% 3,306 1,957 $120,294 $61 9,645 5,691 $348,629 $61 275 163 $35,947 $221 502 232 $48,020 $207 3,581 2,120 $156,241 $74 10,147 5,923 $396,649 $67 91% 2% 5% 0% 1% 90% 4% 5% 0% 1% 37% 2% 0% 1% 60% 36% 3% 3% 6% 52% 87% 2% 4% 0% 6% 88% 4% 5% 0% 3% 719 $25,011 $35 2,263 $77,573 $34 1 $49 $49 2 $88 $44 720 $25,060 $35 2,265 $77,661 $34 73% 21% 5% 1% 74% 19% 6% 1% 0% 100% 0% 0% 50% 50% 0% 0% 73% 21% 5% 0% 74% 19% 6% 0% -7- 2,852 $758,582 $266 0% $646,659 46% $166,595 80% Market Pair By Carrier This report displays a summary of the carriers flown by market pair. The report analyzes flights by carrier including: number of miles, cost per mile, average ticket price and total expense. This report is useful for negotiation purposes to demonstrate markets flown and carriers utilized. Questions answered by this report include: • What are our most frequent city pairs? • Which carrier is utilized most often for a particular city pair? • Could we move marketshare to another carrier for additional revenue? Data elements: Market Pair Carrier Flights Total Flights % Amount Total Amount % Average Flight Price Cost per mile Market Pair Carrier ATL - EWR: Atlanta GA - Newark NJ Continental Delta Subtotal ATL - EWR (745 miles) Origin and destination airport, city and mileage. Airline flown/reported. Total flights taken by carrier. Percentage of flights taken by carrier. Total amount paid on carrier. Percentage amount paid on carrier. Average price paid per ticket. Average cost per mile flown. Flights Total % Amount Total % Average Flight Price Cost Per Mile 9 50% 9 50% 18 100% $1,462 1,639 $3,100 47% 53% 100% $162 182 $172 $0.22 0.24 $0.23 JFK - LAX: NYC Kennedy - Los Angeles CA American 7 78% Trans World 2 22% Subtotal JFK - LAX (2,468 miles) 9 100% $4,761 1,385 $6,145 77% 23% 100% $680 693 $683 $0.28 0.28 $0.28 EWR - JAX: Newark NJ - Jacksonville FL Continental 10 100% Subtotal EWR - JAX (821 miles) 10 100% $2,362 $2,362 100% 100% $236 $236 $0.29 $0.29 JFK - SFO: NYC Kennedy - San Francisco CA American 5 83% Delta 1 17% Subtotal JFK - SFO (2,578 miles) 6 100% $3,355 685 $4,040 63% 17% 100% $671 685 $673 $0.26 0.27 $0.26 EWR - SAN: Newark NJ - San Diego CA Continental 14 93% United 1 7% Subtotal EWR - SAN (2,419 miles) 15 100% $11,195 1,023 $12,218 92% 8% 100% $800 1,023 $815 $0.33 0.42 $0.34 -8- Total 58 100% $27,865 100% $515 $0.28 -9- Carrier Totals This report totals all flight activity by carrier. The report analyzes the flights by carrier including the number of flights, miles, cost-per-mile, average ticket price and total expense. This report is useful when one must identify the top carriers flown during any period. Questions answered by this report include: • What are the top carriers flown? • What is the carrier activity by flights, miles and cost? • How much does each carrier consume of our over-all expense? Data elements: Airline: Flights Total: Flights Percent: O&D Miles Total: O&D Miles Percent: Average Cost Per Mile: Average Flight Price: Amount Total: Amount Percent: Airline reported. Total flights flown on carrier. Percentage of total flights flown. Total miles flown by carrier. Percentage of total miles flown Computed average cost per mile for carrier. Average price per flight for carrier. Total amount paid to carrier. Percentage of total expenditure paid to carrier. Flights --------------Airline Total % American 1,077 68% United 131 9% Northwest 93 7% Delta 74 5% TransWorld 51 3% Continental 38 2% USAir 32 2% Pan Am 15 1% British Air 11 1% America West 9 1% Alaska 7 0% KLM Dutch 6 0% Lufthansa 5 0% Iberia 3 0% Others 1 0% Total 1,553 100% O&D Miles --------------Total % 1,054,441 64% 135,942 8% 144,535 9% 99,465 6% 51,635 3% 33,054 2% 18,113 1% 3,278 1% 28,674 2% 8,745 1% 6,061 0% 17,304 1% 14,832 1% 1,725 0% 1,528 0% 1,619,332 100% -10- Average Cost Per Mile .28 .28 .21 .21 .22 .23 .39 .92 .45 .22 .32 .21 .15 .20 .76 .30 Average Amount Flight ------------------Price Total % 287 321,888 65% 287 37,591 8% 331 30,769 6% 287 21,226 4% 226 11,525 2% 202 7,671 2% 220 7,039 1% 202 3,029 1% 1,168 12,852 3% 209 1,880 0% 274 1,919 0% 612 3,671 1% 433 2,167 0% 118 353 0% 1,167 1,167 0% $308 $464,747 100% Hotel Location Usage The Hotel Usage graph illustrates the percentage of hotel use by room nights and expense by city. By identifying the cities with a percent of nights that is higher then the percent of expense, one may identify low from the high cost cities. Questions answered by this report include: • What are the top cities for hotel usage? • What is the percentage of use by nights and expense? • What are the high and low cost cities? Data elements: Percent of Use: Room Nights: Expense: Percentage of use by hotel city Percentage of room nights booked. Percentage of hotel expense booked. 50% 45% 40% 35% 30% Room Nights Expense 25% 20% 15% 10% 5% 0% New York Boston Atlanta -11- Others Car Activity by Chain The Car Activity by Chain report analyses car rental activity by chain and city. Total amounts are provided for travelers, rental days and amount. Averages are computed for rental days and rental amount. This report is useful for determining purchasing concentrations by rental car company and top cities for each company. Questions answered by this report include: • What car rental company has the largest share of business? • Which cities are most frequently booked by car rental chain? • What is the total car rental expense and average rate for the period? Note that agents must put the rate in the reservation for the amount to be correct. When this information is not in the reservation, report totals and averages will be incorrect. Data elements: Chain: City Code: Company Name: Total Travelers: Total Days: Total Amount: Average Rental: Average Rate: Car rental company chain. City code of where cars were rented. Rental car company name. Total travelers renting cars. Total booked car rental days. Total booked car rental amount. Average number of days booked for car rental. Average daily rate for car rental bookings. Chain National City Travelers Newark, NJ 58 Dallas-Fort Worth 21 Los Angeles, CA 13 San Antonio, TX 7 San Francisco, CA 11 Chicago-O’Hare 7 Boston, MA 4 Las Vegas-McCarran 4 Greenville/Spartenberg 5 Seattle-Tacoma Int’l 4 Phoenix, AZ 5 Subtotal National 139 Budget Fort Lauderdale, FL Dallas-Fort Worth Subtotal Budget 1 1 2 -12- Days 211 77 23 20 20 10 9 8 8 8 7 401 Amount $9,860 2,935 874 760 761 440 396 292 304 304 266 $17,192 Rental 3.6 3.7 1.8 2.9 1.8 1.4 2.3 2.0 1.6 2.0 1.4 2.4 Rate 46.73 38.12 38.00 38.00 38.05 44.00 44.00 36.50 38.00 38.00 38.00 $39.61 3 2 5 $114 100 $214 3.0 2.0 2.5 $37.99 49.99 $43.99 Total 141 406 -13- $17,406 2.45 $41.80