Khazar University
School of Humanities and Social Sciences
Course Syllabus
Communication English
2014 Fall Semester
Course Information

Title: Communication English

Number (code): ENGL-325

Credit hours: 3

Semester/term : Fall 2014

Prerequisites: consent of instructor

Meeting time (days and hours): to be announced
Instructor Information

Full name: Naila Qasimova

Title: MA

Office location(optional): English Language and Literature Department
Course Description : The focus of this course is the concepts, strategies and models that help students
improve their interpersonal communication skills - writing, making presentations and speeches, working in
teams and negotiating outcomes. The course addresses techniques, strategies, and forms of business writing,
including use of precise, professional, and persuasive language to achieve business goals and communicate
effectively in the workplace. Students will learn how to produce effective memos, letters, presentations,
employment documents, and reports. Processes students learn can be applied to oral and written
communications in both their business and personal lives. The concepts and models students learn will help
them improve their communication with people from all cultures and enhance their management and
leadership of diversified teams. Tactics and strategies students learn will help them communicate in a way
that ethically influences others to achieve desired results. This course is also designed to give students a
comprehensive view of communication, its scope and importance in business, and the role of
communication in establishing a favorable outside the firm environment, as well as an effective internal
communications program. This course also develops an awareness of the importance of succinct written
expression to modern business communication. Many of the assignments are to be keyboarded.
Course Objective: This course is designed to help students develop communication and critical thinking
skills necessary for securing a job and succeeding in the diverse, ever-changing workplace of the 21st
Century. By the end of this course, students should be able to: understand and demonstrate the use of basic
and advanced proper writing techniques that today's technology demands, including anticipating audience
reaction, write effective and concise letters and memos, prepare informal and formal reports, proofread and
edit copies of business correspondence, complete an accurate, complete resume and cover letter, conduct
excellent interviews and complete follow-up employment correspondence, use career skills that are needed
to succeed, such as using ethical tools, working collaboratively, observing business etiquette, and resolving
workplace conflicts, plan successfully for and participate in meetings and conduct proper techniques in
telephone usage, use e-mail effectively and efficiently, develop interpersonal skills that contribute to
effective and satisfying personal, social and professional relationships.
Methods of Instruction: The instructor may use case studies, lectures, questions and exercises, and student
experiences and responses.
PLEASE NOTE: Students are advised to keep an open mind during all class sessions since some of the
material presented in this course is not necessarily "black and white." Events, people, locations, and
circumstances vary throughout the communication world and, frequently, techniques and solutions to
challenges are not unique and similar.
Attendance Procedure: Punctuality and regular attendance in classes is of prime importance for successful
completion of this course. Students will be expected to arrive for class on time and to remain in class until
the end of the class session.
Note: If you miss a class, it is your responsibility to e-mail your instructor, visit Dean’s Office or leave a
phone message to find out what was covered in class and to find out your assignments for the following
class. You also need to state how you will make up the missed work. If no contact is made, late assignments
will not be accepted.
If you are in class, you are expected to submit your homework or assignment at the beginning of the
class period. If you are not in class, you must submit your homework, assignments, and lab
assignments by midnight of the following Monday.
Weekly distribution of the themes
Hours
4
Note/Sources
Business Communication, 4th ed., by
Mary Ellen Guffey, pp.3 – 15, 15 - 32
Date
Week 1
Theme
Communication Foundations.
Week 2
Communication at Work
4
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 40 – 51, 51 - 62
Week 3
Communicating in Small Groups and Teams
Quiz 1
4
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 69 – 79, 79 - 87
Week 4
Workplace Listening and Nonverbal
Communication
4
Week 5
Communicating Across Cultures
Quiz 2
4
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 94 – 107, 107 120
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 129 – 135, 135 –
149
Week 6
The Writing Process. Preparing to Write
Business Messages
4
Week 7
Organizing, Writing and Revising
Quiz 3
4
Week 8
4
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. pp. 207 – 221,
221 - 229
Week 9
Mid Term
Routine Email Messages and Memos
Routine Letters, Goodwill Messages,
Negative Messages
Quiz 4
4
Business Communication, 4th ed., by
Mary Ellen Guffey, pp.
Week 10
Presentations. Speaking Skills
4
Week 11
Employment communication
4
Week 12
Group Presentations
4
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 284 – 298, 298 309
Business Communication,4th ed., by
Mary Ellen Guffey, pp. 322 – 337, 337 350
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 365 – 385, 385 -
Week 13
Individual Presentations
4
Week 14
Individual Presentations
4
Week 15
Quiz 5
Final Review
2
Week 16
Final Exam
2
Evaluation: Points will be awarded as follows:
Midterm Exam - 30
Attendance – 5
Final Exam - 30
Participation – 5
Group Presentation -10
Individual Presentation - 10
Quiz(Tests) - 10
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 154 – 165, 165 175
Business Communication, 4th ed., by
Mary Ellen Guffey, pp. 182 - 192