CCNA 2/M9: Basic Router Troubleshooting Online Curriculum Notes Curriculum overview 9.1.1 9.1.2 9.1.3 9.1.4 9.1.5 Question 1. What does a router do when it determines that a route is the best path to a destination? 2. What are the 2 most time consuming jobs of a network administrator? 3. What type of equipment causes the most difficult network problems? 4. What is the function of a router? Answer 5. What do routers read to make packet forwarding decisions? 6. What does the command show ip route display? 7. What type of route is manually programmed into the router? 8. What type of route can change automatically as neighboring routers update each other with new information? 9. What is used when the router is unable to match a destination network with an entry in it's routing table? 11. What command establishes a default route in networks using dynamic routing protocols? 12. What Layer determines the best path for a packet? 13. What device determines the best path and forwards the packet from an incoming interface to an outgoing interface? 14. What address is used to get packets from source to destination? 15. What address never changes, no matter how many hops the packet takes? 16. What address determines the next hop? 17. What address changes at each hop or router? 18. Interactive Media: D&D L2 & L3 Address 19. What is the number called that measures the trustworthiness of the source of the route information? e-Lab Activity: Administrative Distance 1 9.1.6 20. What metric does RIP v1 use? 21. Which metric is better - a small number of a large number? 22. What are IGRP's default metrics? Interactive Media: D&D Route Metric 9.1.7 9.1.8 9.1.9 9.2.1 9.2.2 9.2.3 9.2.4 9.2.5 9.2.6 9.3.1 23. What will the show ip protocols command show? 24. What does IGRP use to balance the load on multiple links? 25. What layer should you start with in testing the network? 26. What is the most common problem on IP networks? Interactive Media: Network Testing 27. What is a very important part of the troubleshooting process? Interactive Media Activity: Drag and Drop: Troubleshooting 28. What layer would a Transceiver problem be at? 29. What layer would an Improperly configured serial interface be at? 30. What layer would an incorrect IP address be? 31. What command is used to test connectivity? Interactive Media Activity: Matching: Testing with the OSI layers 32. What is another name for the "indicator" light on a NIC card that indicates a valid connection? 33. What should you do if the interface has indicator lights that do not show a valid connection? 34. What 3 things are displayed when a ping packet finds a specified system and returns? 35. What does 5 exclamation points indicate?!!!!! 36. What command would you use to perform more extensive ping tests? 37. Look at the chart. Which ICMP message type notifies source hosts that a receiving host or network is not available? e-Lab Activity: Layer 3 Troubleshooting Using ping 38. What layers does Telnet test? 39. What line from the show interfaces output would indicate a Layer 2 2 9.3.2 9.3.3 9.3.4 9.3.5 9.3.6 9.3.7 problem? 40. What would an increasing number of carrier transitions counts on a serial link indicate? e-Lab Activity: Troubleshooting Layer 1: Using show interfaces 41. What are messages sent by one network device to inform another network device that the virtual circuit between the two is still active? Interactive Media Activity Drag and Drop: show interface interface command e-Lab Activity: Troubleshooting Layer 1: Using show interfaces 42. Who does CDP allow you to discover information about? e-Lab Activity: Cisco Discovery Protocol 43. What command is used to discover the routes that packets take when traveling to their destination? 44. What command shows the entries for all known networks and subnetworks, and how that information was learned? 45. What command would identify a router that is delivering bad router information? 46. What command would allow you to check a cable connection if you were in Los Angeles and the router was in New York? e-Lab Activity: Troubleshooting Using show controllers serial 47. What command will turn off all diagnostic output? 48. What command will show what is being examined by a debug command? 3