Quality Management System

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Collins Earthworks Ltd
Revision A
Quality Management System
www.collinsearthworks.co.uk
Unit 2B Park Lane,
Kirkby in Ashfield,
Nottinghamshire,
NG17 9LE
Quality Management System
Revision
Revised By
Date
Revision 0
Pat Gaffney
19.10.12
Revision A
Pat Gaffney
19.10.12
1
Collins Earthworks Ltd
Revision A
Quality Management System
CONTENTS
Cover Page
1
Contents Page
2
1.0
1.2
1.3
1.4
Management Responsibilities and Communication
Key Staff
Authority to sign documents
Responsibility for Quality
3
3
3
3
2.0
2.1
2.2
Employers Requirement
Employer’s Quality Management System Requirements
Contract Review
4
4
4
3.0
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
Quality Management System
Document and data control
Subcontract and Material Procurement
Control of customer supplied product
Product identification and Traceability
Process control
Quality Control Regime - Inspection and testing
Control of Inspection, measuring and test equipment.
Preventive and Corrective action
Receipt, handling and storage of materials
Control of records
Training
5
5
5
5
5
6
6
6
6
7
7
7
APPENDIX 1 – Key Personnel Roles and Responsibilities
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Collins Earthworks Ltd
Revision A
Quality Management System
1.0
MANAGEMENT RESPONSIBILITIES AND COMMUNICATION
1.1
The Managing Director, David Collins, drives the Quality Management System on
site and is responsible for the implementation of the Policies in connection with
such matters as, risk assessment, induction training, other appropriate training,
the monitoring of competence, the procurement and control of sub contractors and
materials, consultation, accident and incident investigation/reporting, quality
issues, etc.
A staff organisation chart showing the names of all individuals and their roles
within the organisation can be found in Appendix 1.
1.2
The key project staff members are shown below and details of their
responsibilities and their line management / lines of communication are
shown on the Organisation Chart in Appendix 2.
Dave Collins
Pat Gaffney
Stephen Pepperday
Matthew Warman
Jill Goodwin
Adam Procter
Nigel Gibbs
Paul Gardner
Adrian Hodkinson
1.3
-
Managing Director
Commercial Manager
Site Manager
-
Office Manager
Senior Engineer
General Foremen
Authority to sign documents
Document Type
Person authorised to sign
A=Contracts
B=Correspondence
C=Delivery tickets
D=Site Instructions
E=Requisitions
Dave Collins
Dave Collins/ Pat Gaffney, Jill Goodwin
Site Management and General Foremen, Jill Goodwin
Dave Collins/ Pat Gaffney,
Dave Collins/ Pat Gaffney, Jill Goodwin
1.4
Responsibility for Quality
Whilst every member of staff is required to address Quality aspects on a day-today basis, the Project Manager is ultimately responsible for Quality and the
management of, on each Project.
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Collins Earthworks Ltd
Revision A
Quality Management System
2.0 EMPLOYERS REQUIREMENTS
2.1
Employer’s Quality Management System Requirements
Each Client/ Employer has an individual specific requirement
for the Management of Quality, which needs to be met under the terms of this
Contract. Details of these requirements will identified and incorporated into the
main contract where applicable.
2.2
Contract Review.
The Contract is reviewed at the tender handover meeting held following award of a
contract. The records of the review for this project are contained in the handover
meeting minutes that form part of the quality records for the project. The contract
will be further reviewed from time to time as part of the management review of the
Management of Quality for the contract. Records of these reviews will be
maintained and distributed.
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Collins Earthworks Ltd
Revision A
Quality Management System
3.0
QUALITY MANAGEMENT SYSTEM
3.1
Document and data control.
Following award of a contract all documentation and data received in connection
with the project is managed and filed by administration at Head Office based on
our in-house procedure.
The procedure will give details of any document management software that is
used at the project to record the receipt, distribution and storage of
documentation.
.
3.2
Subcontract and Material Procurement
All materials, services and subcontractors etc are normally sourced by the
individual project management team but procured by the Office management
through their Order and Purchase process.
3.3
Control of customer supplied product.
Where Customer-supplied products are provided for use or incorporation in the
works they shall be:




3.4
Identified and controlled.
Verified as being compliant with the Contract requirements
Stored, handled, packaged where appropriate, maintained and delivered /
incorporated into the Works in a manner that protects them from damage and /
or deterioration
Any loss or damage or otherwise found to be unsuitable is recorded and
reported to the Client or his representative.
Product identification and Traceability:
The Project Manager shall determine the level of Product identification and
Traceability stated within the contract and ensures that adequate records and
certificates are kept.
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Collins Earthworks Ltd
Revision A
Quality Management System
3.5
Process control.
The construction processes of Collins Earthworks are controlled to ensure that the
specific requirements / considerations are met as follows:
3.6
a)
The Health, Safety and Environmental Protection documentation together
with the QMS and similar management information are provided to the
Employer. A hard copy of the current version of the documents QMS
documents should be obtained and made available on site to all members
of the project management team.
b)
The approved contract programme is a process map of the construction
phase of the Works. The planning process, together with formal meetings,
informal discussions, etc are the ways whereby regular and frequent
communication with the Employer’s representative is achieved.
c)
Progress reports are issued to the Employer’s Representative at predefined periods.
d)
The Construction Process is controlled by means of Method Statements,
Inspection and Test Plans, etc and the production of quality records
including processes for Inspection and Testing. It also requires that
Collins monitors the implementation of established methods and practices
necessary to achieve consistent operations and the provision of criteria
and methods of control that ensure conformity with the Clients
requirements.
Quality Control Regime - Inspection and testing
The Project Manager will ensure that all works are carried out in accordance with
specified requirements and evidential records are kept. Work will be measured
and/or monitored at pre-determined stages, details of which are as follows:
3.7

Setting Out

Materials

Earthworks
Control of Inspection, measuring and test equipment.
An Instrument Log is maintained on the project for all the measuring equipment
used by the project staff. The Log identifies the type and frequency of the testing
carried out and also the equipment that must have a calibration certificate
traceable back to National or International Standards.
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Collins Earthworks Ltd
Revision A
Quality Management System
3.8
Preventive and Corrective action.
Collins project management team shall ensure that the agreed corrective action is
completed in a timely manner and that appropriate preventive action is taken.
3.9
Receipt, handling and storage of materials.
Information concerning the handling, storage and protection of materials and
COSHH information obtained from suppliers is made available for consultation in
the project offices.
3.10
Control of records.
The Project Procedure will describe, amongst other matters how documents
will be
 Identified and by whom
 Recorded
 Distributed
 Stored, where and by whom
 Protected
 Retrievability and confidentiality requirements
 What records are to be supplied to the Client, when and by what means
 Retention times
 Description of the media used e.g. CD ROM, other electronic or hard copy.
 Disposition of the records and archive period
3.11
Training.
Personnel performing specific assigned tasks are qualified on the basis of
appropriate education, training and / or experience, as required.
Training records are maintained by the Human Resources department at Unit 2B
Park Lane, Kirkby in Ashfield.
The project induction process ensures that new staff are provided with training
appropriate to their role.
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Collins Earthworks Ltd
Revision A
Quality Management System
APPENDIX 1
Key Personnel Roles and Responsibilities
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Collins Earthworks Ltd
Revision A
Quality Management System
Position:
Managing Director
Name:
David Collins
Role:
Management of the Entire Company
Responsibility:








Those duties shown in the Policy on Health, Safety and the Protection of the
Environment.
Managing the effective operation of the Company’s QMS
Approving the employment of staff and subcontractors
Monitoring Quality Audit, Non-conformances and Corrective Actions and taking
action as appropriate
Providing support for Project / Site Manager in dealing with the Employer,
Employers Representative, Sub-contractors and Suppliers
Auditing safety on site
Approving budgets, methods of working and programme and providing
guidance where appropriate
Monitoring and reporting upon progress, quality and financial aspects on a
monthly basis
Interfaces: Client
Project Manager
Quantity Surveyor
Health & Safety Advisor
Office Staff
Site Staff
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Collins Earthworks Ltd
Revision A
Quality Management System
Position:
Director / Commercial Manager
Name:
Pat Gaffney
Responsible to:
Managing Director
Role:
Management of the whole of the construction works.
Responsibility:












Those duties shown in the Policy on Health & Safety and the Protection of the
Environment.
Participation in the preparation and regular review of this combined Plan and
Procedures, and monitor performance against the same.
Review and approve risk assessments and control measures
Liaison with the H,S,& E Advisor
Review and approve Inspection and Test Plans and method statements
Selection, assessment and review and supervision of staff and sub-contractors
employed at the site including the approval of their technical capabilities.
Ensuring the proper co-ordination and progress of the works.
Organisation of all resources necessary, to ensure completion of the project
within agreed time, budget and quality criteria
Liaison with the Clients representatives, Main Contractors and other external
parties.
Reporting progress, quality and financial aspects of the project at specified
times
Team motivation and morale
Assessment and training of site based personnel.
Interfaces: Managing Director
Employer / Employers Agent
Office Staff
Health & Safety Advisor
Project Quantity Surveyor
Site Engineer
Site Foreman
Site Staff
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Collins Earthworks Ltd
Revision A
Quality Management System
Position:
Plant / Office Manager
Name:
Jill Goodwin
Responsible to:
Managing Director
Role:
Management of the head office.
Responsibility:










Those duties shown in the Policy on Health & Safety and the Protection of the
Environment.
Participation in the preparation and regular review of this combined Plan and
Procedures, and monitor performance against the same.
Review and approve risk assessments and control measures
Liaison with the H,S,& E Advisor
Selection, assessment and review and supervision of staff employed at the
office including the approval of their technical capabilities.
Ensuring the proper co-ordination and progress of the works.
Liaison with the External representatives, Main Contractors and suppliers.
Reporting progress, quality and financial aspects of the office at specified
times
Team motivation and morale
Assessment and training of office based personnel.
Interfaces: Managing Director
Employer / Employers Agent
Office Staff
Health & Safety Advisor
Project Quantity Surveyor
Site Engineer
Site Foreman
Site Staff
11
Collins Earthworks Ltd
Revision A
Quality Management System
Position:
Site Manager
Name:
Stephen Pepperday / Matthew Warman
Responsible to:
Managing Director
Role:
Management of construction works.
Responsibility:












Those duties shown in the Policy on Health & Safety and the Protection of the
Environment.
Participation in the preparation and regular review of this combined Plan and
Procedures, and monitor performance against the same.
Review and approve risk assessments and control measures
Liaison with the H,S,& E Advisor
Review and approve Inspection and Test Plans and method statements
Selection, assessment and review and supervision of staff and sub-contractors
employed at the site including the approval of their technical capabilities.
Ensuring the proper co-ordination and progress of the works.
Organisation of all resources necessary, to ensure completion of the project
within agreed time, budget and quality criteria
Liaison with the Clients representatives, Main Contractors and other external
parties.
Reporting progress, quality and financial aspects of the project at specified
times
Team motivation and morale
Assessment and training of site based personnel.
Interfaces: Managing Director
Employer / Employers Agent
Office Staff
Health & Safety Advisor
Project Quantity Surveyor
Site Engineer
Site Foreman
Site Staff
12
Collins Earthworks Ltd
Revision A
Quality Management System
Position:
Senior Site Engineer
Name:
Adam Procter
Responsible to:
Site Manager
Role: Quality Control and Supervision and Setting out of the Construction Works.
Responsibility:









Those duties shown in the Policy on Health, Safety and the Protection of the
Environment
Ensuring the proper co-ordination and progress of the works in accordance
with the Works Information and Acceptance Programme
Ensuring that the works are carried out in a safe manner at all times
Establish and maintain engineering control on site
Requisition, maintenance and checking of setting out equipment
Detailed setting out of works in accordance with technical and programme
demands
Monitor, review and action drawing issues and revisions
Implementation of Inspection and Test Plans
Maintain quality records for site operations, inspect and sign off completed
works
Interfaces: Managing Director
Quantity Surveyor
Project Manager
Site Foreman
Site Staff
Office Staff
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Collins Earthworks Ltd
Revision A
Quality Management System
Position:
General Foremen
Name:
Nigel Gibbs, Paul Gardiner, Adrian Hodkinson.
Responsible to:
Managing Director,
Site Manager
Role:
Quality Control and Supervision of the Construction Works on Site
Responsibility:




Those duties shown in the Policy on Health, Safety and the Protection of the
Environment.
Ensuring the proper co-ordination and progress and records of the works.
Ensuring that the works are carried out in a safe manner at all times
Ensuring welfare and safety are maintained
Interfaces: Managing Director
Project Manager
Site Manager
Senior Engineer
Site Staff
Office Staff
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