Seattle University Executive Leadership Program 2001-2002 Effective Enterprises (EXLP 511) Faculty: Greg Magnan, Ph.D. E-mail:gmagnan@seattleu.edu Phone: 206.296.6466 Mailing Address: Seattle University Albers School of Business & Economics Pigott 426 900 Broadway Seattle, WA 98122 Schedule: December 7, 2001; 4:30 – 5:30 January 17, 2002; 8:30 – 5:30, January 18, 2002; 8:30 – 5:30 February 14, 2002; 1:30 – 5:30 February 15, 2002; 8:30 – 5:30 Course Description and Objective: This module of the program provides a forum to discuss business issues and challenges facing the executive team in an organization. Implicit in this context is the relationship between decisions made by leaders and the environment in which they are made. We will start from the perspective of leaders in new situations and challenges and work our way through mergers, supply chains, leading in crises and eventually global issues. The concept of change will be a constant companion. As firms continue to focus on core competencies, multiple functions in a firm are being asked to fulfill boundary spanning roles and coordinate with suppliers and customers in the supply chain, placing pressure on the skills of individuals, as well as the performance measurement systems under which they operate. In addition to internal and external coordination issues, we will also address how changes in a firm’s business environment can affect its ability to remain competitive. We will primarily use the case method to highlight general management issues and challenges. Cases and readings serve as vehicles to introduce complex business issues and provide general frameworks for discussion. In-class discussions are the major learning component in this module. Therefore, students must be prepared for case and reading discussions. Executive Leadership Program 900 Broadway, Pigott Building 431 Seattle, WA 98122-4340 Phone: 206.296.5374 Fax: 206.296.2374 Email: execlead@seattleu.edu Course Requirements and Deadlines: Readings and written assignments (if you are submitting a case) are due at the beginning of each session. 1. Case Analyses (25%): You are required to turn in a minimum of two written case analyses. Each is to be double-spaced, no longer than three pages, and should use the format appearing below. Cases are due the day the case is to be discussed. You are allowed (and encouraged) to submit analyses as a small group. You may turn in more than two and only the two highest scores will apply. Required Format: Please analyze and write-up cases using the structure outlined below. Please respond as if you are an outside consultant to the case principals. Since you only have three pages, limit the restating of case facts to those that are important to your analysis. Section headings are a must in your analyses (use those in bold below.) 1. Executive Summary: One/two paragraph summary of key issues and recommendations. This should be a one or two (maximum) paragraph summary that can “stand apart” from the rest of the analysis. Write last, put first. NOTE: for the sections below, a bullet-point format is strongly encouraged (they can be single spaced). 2. 3. 4. 5. 6. • Organizational Profile/Overview: Brief discussion of key elements in case as they relate to your analysis, such as product/services offered, competitive priorities, industry trends, marketing issues, human resource issues, etc. Critical Issue(s): Identification of the major problem(s) and issue(s) present in the case. Alternatives: Identify the feasible solutions or alternatives available to the principals. Include some evaluation or discussion of strengths and weaknesses of each alternative (bullet format is preferable). Recommendation: Selection of preferred action. Action Items: Short list of prioritized action items for principals. Also, a good spot to address potential negative consequences of your recommendation. If appropriate, break list into short- and long-term. Note: In cases with multiple issues, you may prefer to group issue/alternative/recommendation for each issue rather than repeating items. Executive Leadership Program 900 Broadway, Pigott Building 431 Seattle, WA 98122-4340 Phone: 206.296.5374 Fax: 206.296.2374 Email: execlead@seattleu.edu 2. Participation (50%): As discussions are the primary learning vehicle in this module, you are expected to provide insightful input during case and class discussions. This, obviously, requires having read the cases and articles prior to class and being prepared to participate in the discussions. Contributions that advance the case discussion or build on the work of others will be most rewarded. Included in the course schedule are selected discussion questions that can be used to structure your reading. Written responses to these questions are not required. 3. Team Interview Of Senior Executive (25%): Task is to interview a senior executive (CEO/directly reports to a CEO or senior officer of non-profit) outside of your own organization to investigate their leadership style and philosophy. The interview should provide insight in to how that style affects their role in the organization, their ability to manage change, informs them on ethical issues, and shapes the culture of the organization. Six or seven teams of three will be formed on 12/7/01. Each team is expected to select the executive they wish to interview and manage the entire process. Teams will present the information and insights on the afternoon of our February 15, 2002 session. Presentations will be limited to 20 minutes. While a formal presentation is not required, preparation of a few insightful PowerPoint slides is encouraged. Session 1 / Jan 17 / 8:30 AM – 12:00 PM “Lead or Manage?” CASE: Yellowtail Marine, Inc. READINGS: Kotter, John P., “What Leaders Really Do,” Harvard Business Review, May-June, 1990. Goleman, Daniel, “What Makes a Leader?,” Harvard Business Review, Nov-Dec, 1998. RECOMMENDED [not required]: Goffee, Robert and Gareth Jones, “Why Should Anyone Be Led By You?,” Harvard Business Review, Sep-Oct, 2000. Executive Leadership Program 900 Broadway, Pigott Building 431 Seattle, WA 98122-4340 Phone: 206.296.5374 Fax: 206.296.2374 Email: execlead@seattleu.edu Session 2 / Jan 17 / 1:30 PM – 5:30 PM “Leading Change” CASE: Granite Rock Company READINGS: Heifetz, R.A. and D.L. Laurie, “The Work of Leadership,” Harvard Business Review, Jan-Feb, 1997. Collins, Jim, “Level 5 Leadership: The Triumph of Humility and Fierce Resolve,” Harvard Business Review, January, 2001. GUEST: TBD Session 3 / Jan 18 / 8:30 AM – 12:00 PM “Mergers” CASE: Hambrecht & Quist 1. Should they remain independent or merge with a larger firm? READINGS: “Lessons From Master Acquirers: A CEO Roundtable on Making Mergers Succeed,” Harvard Business Review, May-June, 2000. Bower, Joseph L., “Not all M&As Are Alike—and That Matters,” Harvard Business Review, March, 2001 RECOMMENDED [not required]: Ashkenas, Ronald N. and Suzanne C. Francis, “Integration Managers: Special Leaders for Special Times,” Harvard Business Review, Nov-Dec, 2000. GUEST: Boh Dickey Session 4 / Jan 18 / 1:30 PM – 5:30 PM “Systems & Supply Chains” In-class Simulation READING: Magretta, Joan, “The Power of Virtual Integration: An Interview with Dell Computer's Michael Dell,” Harvard Business Review, MarchApril, 1998. Executive Leadership Program 900 Broadway, Pigott Building 431 Seattle, WA 98122-4340 Phone: 206.296.5374 Fax: 206.296.2374 Email: execlead@seattleu.edu 1. 2. What does Michael Dell mean by the statement, “If you tried to divide Dell up into a manufacturer and a channel, you’d destroy the company’s unique value”? (p. 84) What is Michael Dell’s role in the company? Session 5 / Feb 14 / 1:30 PM – 5:30 PM “Leading in Crises” CASE: The NAACP. 1. What are the most pressing issues for the next Board Chair? How should they be handled? READINGS: Fryer, Bronwyn, “Leading Through Rough Times: An Interview with Novell’s Eric Schmidt,” Harvard Business Review, May, 2001. Beer, Michael and Nitin Nohria, “Cracking the Code of Change,” Harvard Business Review, May-June, 2000. RECOMMENDED [not required]: Teerlink, Rich, “Harley’s Leadership U-Turn,” Harvard Business Review, Jul-Aug, 2000. GUEST: Carolyn Corvi Session 6 / Feb 15 / 8:30 AM – 12:00 PM “Globalization” CASE: Levi Strauss & Global Sourcing (A) 1. CASE: Should Levi continue business in China? Hitting the Wall: Nike and International Labor Practices 1. Do you feel that NIKE has done enough? Session 7 / Feb 15 / 1:30 PM – 5:30 PM Executive Interview Presentations (20 minutes each) Executive Leadership Program 900 Broadway, Pigott Building 431 Seattle, WA 98122-4340 Phone: 206.296.5374 Fax: 206.296.2374 Email: execlead@seattleu.edu Executive Leadership Participant Responsibilities and Evaluation: A straight grading scale will be used to evaluate participants (A = 95-100, A- = 90-94, B+ = 87-89, B = 83-86, etc.). Participants will be evaluated using the following criteria: 1. 2. 3. Case analyses (25%) Participation (50%) Executive Interview (25%) Recommended Reading List: These items are also listed in the schedule. Goffee, Robert and Gareth Jones, “Why Should Anyone Be Led By You?,” Harvard Business Review, Sep-Oct, 2000. Ashkenas, Ronald N. and Suzanne C. Francis, “Integration Managers: Special Leaders for Special Times,” Harvard Business Review, Nov-Dec, 2000. Teerlink, Rich, “Harley’s Leadership U-Turn,” Harvard Business Review, JulAug, 2000. Executive Leadership Program 900 Broadway, Pigott Building 431 Seattle, WA 98122-4340 Phone: 206.296.5374 Fax: 206.296.2374 Email: execlead@seattleu.edu