Toastmasters International – Become the Speaker and Leader
You Want to Be
Ralph Wallace, DTM
Candidate for Second Vice President
Grow Your People, Grow Your Company”
Jack Welch, former CEO, General Electric
“I’ve never met anyone who didn’t think Toastmasters was super valuable to their career.
We gain self-esteem, self-confidence, and assertiveness.
This makes us better salespeople, better managers, better leaders…”
Harvey Mackay
Swim with the Sharks and Sharkproof
W
hy Toastmasters Is A Great Investment
For Your Company!
By improving your employees’ communication and
leadership skills, you can achieve these and more!
 I n cr e a s e d P r od u ct i v it y
 B e t t e r C us t om e r S e r v ice
 M or e S a le s a n d P r o f it s
As A Member Of Toastmasters You Will:
Develop Effective Communication Skills
Improve Speaking Skills
Develop Impromptu Speaking Skills
Strengthen Listening Skills
Improve Writing Skills
Improve Analytical Thinking Skills
Improve Self- Confidence
Bring Latent Talents into Use
Develop Time Management Skills
Toastmasters Training Helps Employees:
Give Better Sales Presentations
Hone Management Skills
Work Better With Fellow Employees
Effectively Develop and Present Ideas
Offer Constructive Criticism
Accept Criticism More Objectively
Develop Organizational Skills
Develop Leadership Skills
Facilitate Effective Meetings
www.toastmasters.org 949-858-8255
These Skills Are Developed Through Participation At
Weekly Meetings…
Meeting Agenda
I. Call to Order
Skills Developed
Time Management
II. Opening Remarks
III. Club Business
Meeting facilitation, planning, organization
IV. Program Schedule
Meeting planning, resource allocation, flexibility
1. Toastmaster introduces theme
2. Working Members
i. Timer
Time management, listening
ii. Grammarian
Enhanced vocabulary, listening
iii. Ah Counter
Listening, feedback
iv. General Evaluator
Listening, constructive feedback, analytical thinking
3. Table Topics
Impromptu speaking, thinking, confidence, listening
4. Prepared Speeches
Writing, organization, delivery, confidence
5. General Evaluator
Listening, constructive feedback, analytical thinking
i. Speech Evaluations
Listening, impromptu speaking, constructive feedback
ii. Meeting Evaluation
Listening, constructive feedback
6. Awards and Closing Comments
7. Adjourn
www.toastmasters.org 949-858-8255
These Skills Are Developed as Toastmasters Work
Through the Training Materials Available
Skills Developed
Training Material Available
Effective Communication Skills
Competent Communicator Manual
Delivering Employee
Appraisals
Evaluate to Motivate
Giving Effective Feedback
The Art of Effective Evaluation
Motivating People
Sales
Persuasive Speaking Manual
Technical
Technical Presentations Manual
Public Relations
Public Relations Manual
Management
Speeches by Management Manual
Facilitating Discussion Manual
Speaking to Inform Manual
Improving Your Management Skills Manual
How to Conduct Productive Meetings Manual
Parliamentary Procedure in Action Manual
Listening
How to Listen Effectively
Leadership
Competent Leadership Manual
Building Your Thinking Power
The Visionary Leader
Developing a Mission
Goal Setting and Planning
Delegate to Empower
Building a Team
The Leader as a Coach
Resolving Conflict
Service and Leadership
High Performance Leadership
Training and Facilitation
From Speaker to Trainer
www.toastmasters.org 949-858-8255
Toastmasters Is Giving These Competitors The Edge…
Corporations
Acxiom
Aetna Life and Casualty
Agilent Technologies
Alcatel
Alcoa
Allstate Insurance
American Airlines
American Express
Abbott Laboratories
Affiliated Computer Services
American Family Insurance
Anheuser-Busch Inc
Apple Computer
AT&T
Australian Taxation Office
Automatic Data Processing
Avery Dennison
Bandag, Inc
Bank of America
Bank of Hawaii
Barnett Bank
Basic American Foods
Baxter Health Care
Bayer Corp.
Bechtel Corporation
Bell Atlantic
Bell Helicopter
Bendix Corporation
Benguet Corporation
Black & Veatch
Blue Cross/Blue Shield
Boeing
Bose Corp.
Bovis Lend Lease, Inc.
Brown & Root
BNSF Railway Co.
Canada Post
Caterpillar Inc.
Charles Schwab & Co.
Chevron
Citigroup
CAN Insurance
Coca-Cola Co.
Conoco, Inc.
Coopers & Lybrand
Dale Electronics
Dataquest
Deloitte & Touché
Delta Airlines
Delta Faucet
Devry Institute of Technology
Digital Equipment
Dow Chemical
Dresser Industries
Dun & Bradstreet
Eastman Kodak
EDS
Eli Lilly & Co
Exxon
Fannie Mae
Farmers Insurance
Federal Express
Federal Reserve Bank
Fluor Daniel
Geico
General Dynamics
General Mills, Inc.
General Motors
Georgia Pacific
Giant Food, Inc.
Goodrich Corp.
Goodyear Tire & Rubber
Great West Life
GTE Corp.
Hallmark Cards
Hartford Insurance
HDR Engineering, Inc.
Hercules, Inc.
Hewlett Packard
Hoechst Celanese
Home Shopping Network
Honeywell
Hong Kong Bank
IBM
Intel Corp.
Intergraph Corp.
International Paper
ITT Hartford
Jacobs Engineering
Johnson & Higgins
Kaiser Permanente
Kemper National Insurance
Key Corp.
Kimberly-Clark Corp.
Knight-Ridder Information
KPMG Peat Marwick
Kraft General Foods
Kroger
Liberty Manual
Litton Industries
Lockheed Martin
Loral
Magnavox
Mail Boxes, Etc.
Marsh & McLennan
MasterCard International
MBNA Corporation
McDonnell Douglas
McGraw- Hill, Inc.
Measurex Corp.
Merrill Lynch
Microsoft Corp.
Mobil Oil
Motorola
Murphy Oil Corp.
Nalco Chemical Co.
www.toastmasters.org 949-858-8255
Nationwide Insurance
National Semiconductor
Nestle, USA
Nestle, Thailand
New York Life
Nortel Networks
Northern Telecom
Northrop Grumman
Northwestern Airlines
Pacific Century Financial
Paramax
Paychex, Inc
Pitney Bowes
PPG Industries
Principal Financial Group
Procter & Gamble
Prudential Insurance
Quaker Oats Corp.
Qualcomm
Raychem Corp.
Raytheon Co.
Robert Bosch Corp
Rockwell International
Rodale Press
Royal Insurance
Rubbermaid Insurance
Safeco Insurance
San Miguel Corp.
Sandoz, Inc.
Shell Oil
Sprint
State Farm Insurance
State Street Corporation
Steelcase, Inc
Stone & Webster Engineering
Storage Technology
Sun Microsystems
Supervalu, Inc.
Sverdrup Corp.
Target Stores
Telecom Australia
Texas Instruments
TIAA-CREF
Travelers Insurance
TRW
Unisys Corp
United Airlines
UPS
USAA
USG&G Insurance
Walt Disney Company
Westinghouse
Worldspan
Xerox
3M Co.
Government Agencies/International Organizations
Atomic Energy Commission
Bureau of ATF
Bureau of Indian Affairs
Defense Mapping Agency
Dept. of Agriculture
Dept. of Commerce
Dept. of Defense
Dept. of Employee Services
Dept. of Energy
Dept. of Health & Human Services
Dept. of HUD
Dept. of the Interior
Dept. of Justice
Dept. of Labor
Dept. of Transportation
Environmental Protection Agency
Federal Aviation Administration
Federal Communications Commission
Federal Deposit Insurance Company
Food and Drug Administration
General Services Administration
Internal Revenue Service
NASA
National Park Service
The Pentagon
Social Security Administration
U.S. Air Force
U.S. Army Corps of Engineers
U.S. Customs
U.S. Geological Survey
U.S. Navy
U.S. Patent Office
U.S. Postal Office
U.S. Treasury Dept.
UNICEF Staff
Veterans Administration
State and Local Agencies/Departments
Austin/Travis County
Bonneville Power Administration
CA Dept. of Toxic Substance Control
California Public Utilities Commission
City of Atlanta
City of Chesapeake
City of Fort Worth
City of Honolulu
City of Mesa
City of Richmond
City of San Francisco
City of Tacoma
City of Charlotte
Colorado State Dept. of Highways
Columbus Health Dept.
Connecticut Office of State Comptroller
Florida Dept. of Transportation
Indiana Dept. of Transportation
Lincoln Fire Dept.
Los Angeles Dept. of Water and Power
Louisiana Sewage & Water Board
Massachusetts Government Land Bank
Minnesota Dept. Of Transportation
Nebraska Dept of Roads
New York Housing Authority
Office of Illinois Attorney General
Oklahoma Insurance Dept.
Oregon Dept. of Transportation
Pennsylvania Dept. of Education
St. Louis County
State of Michigan
Texas State Auditor
Virginia Beach Social Services
Georgia Dept. of Labor
Educational Institutions
Alabama A&M University
Australian National University
Carnegie Mellon University
Kansas State University
McGeorge School of Law
Northwestern University
Simon Fraser University
Southern Methodist University
Texas A&M
Thunderbird
UCLA Graduate School of Management
University of Texas Graduate School of Business
www.toastmasters.org 949-858-8255
Universidad de San Miguel
University of Canterbury
University of Hong Kong
University of MarylandBaltimore County Chapter
University of New Brunswick
University of Washington
Financial Management Dept.
Wake Forest University
Washington Saturday College
Western Iowa Tech Community College
Communication and Leadership Basic Manual
1.
THE ICE BREAKER
Time: 4-6 Minutes
Objectives:
 To begin speaking before an audience.
 To discover speaking skills you already have and skills that need some attention.
 To introduce yourself to your fellow club members.
2.
ORGANIZE YOUR SPEECH
Time: 5-7 Minutes
Objectives:
 Select an appropriate outline that allows listeners to easily follow and understand your speech.
 Make your message clear, with supporting material directly contributing to that message.
 Use appropriate transitions when moving from one idea to another.
 Create a strong opening and conclusion.
3.
GET TO THE POINT
Time: 5-7 Minutes
Objectives:
 Organize the speech in a manner that best achieves the general and specific purpose.
 Ensure the beginning, body, and conclusion rei nforce the purpose.
 Project sincerity and conviction and control any nervousness you may feel.
 Strive not to use any notes.
4.
HOW TO SAY IT
Time: 5-7 Minutes
Objectives:
 Select the right words and sentence structure to communicate your ideas clearly , accurately
and vividly.
 Use rhetorical devices to enhance and emphasize ideas.
 Eliminate jargon and unnecessary words. Use correct grammar.
5.
YOUR BODY SPEAKS
Time: 5-7 Minutes
Objectives:
 Use stance, movement, gestures, facial expressions and eye contact to express your message
and achieve your speech’s purpose.
 Make your body language smooth and natural.
6.
VOCAL VARIETY
Time: 5-7 Minutes
Objectives:
 Use voice, volume, pitch, rate, and quality to reflect and add meaning and interest to you r
message.
 Use pauses to enhance your message.
 Use vocal variety smoothly and naturally.
7.
RESEARCH YOUR TOPIC
Time: 5-7 Minutes
Objectives:
 Collect information about your topic from numerous sources.
 Carefully support your points and opinions with specific facts, examples and illustrations
gathered through research.
8.
GET COMFORTABLE WITH VISUAL AIDS
Time: 5-7 Minutes
Objectives:
 Select visual aids that are appropriate for your message and the audience.
 Use visual aids correctly with ease and confidence.
9.
PERSUADE WITH POWER
Time: 5-7 Minutes
Objectives:
 Persuade listeners to adopt your viewpoint or ideas or to take some action.
 Appeal to the audience’s interests.
 Use logic and emotion to support your position.
 Avoid using notes.
10.
INSPIRE YOUR AUDIENCE
Time: 8-10 Minutes
Objectives:
 To inspire the audience by appealing to noble motives and challenging the audience to achieve
a higher level of beliefs or achievement.
 Appeal to the audience’s needs and emotions, using stories, anecdot es and quotes to add
drama.
 Avoid using notes.
www.toastmasters.org 949-858-8255
TOASTMASTERS MANUALS
Advanced Communication Manuals
PROFESSIONAL/ENTERTAINING SPEAKER
PROFESSIONAL CAREER GROWTH
MANAGEMENT
THE PROFESSIONAL SPEAKER

The Keynote Address (15-20 minutes)

Speaking to Entertain (15-20 minutes)

The Sales Training Speech (15-20 minutes)

The Professional Seminar (20-40 minutes)

The Motivational Speech (15-20 minutes)
SPEAKING TO INFORM

The Speech To Inform (5-7 minutes)

Resources For Informing (8-10 minutes)

The Demonstration Talk (10-12 minutes)

A Fact Finding Report (10-12 minutes)

The Abstract Concept (10-12 minutes)
SPEECHES BY MANAGEMENT – Managers
encounter a variety of speaking situations in the work
environment.

The Briefing (8-10 minutes for speech + 5
minutes for Q&A)

The Technical Speech (8-10 minutes)

Manage And Motivate (10-12 minutes)

The Status Report (10-12 minutes)

Confrontation: The Adversary Relationship
(5 minutes for speech + 10 minutes for Q&A)
THE ENTERTAINING SPEAKER

The Entertaining Speech (5-7 minutes)

Resources For Entertainment (5-7 minutes)

Make Them Laugh (5-7 minutes)

A Dramatic Talk (5-7 minutes)

Speaking After Dinner (6-8 minutes)
HUMOROUSLY SPEAKING

Warm Up Your Audience (5-7 minutes)

Leave Them With a Smile (5-7 minutes)

Make Them Laugh (5-7 minutes)

Keep Them Laughing (5-7 minutes)

The Humorous Speech (5-7 minutes)
STORYTELLING

The Folk Tale (7-9 minutes)

Let’s Get Personal (6-8 minutes)

The Moral Of The Story (4-6 minutes)

The Touching Story (6-8 minutes)

Bringing History To Life (7-9 minutes)
INTERPRETIVE READING

Read a Story (8-10 minutes)

Interpreting Poetry (6-8 minutes)

The Monodrama (5-7 minutes)

The Play (12-15 minutes)

The Oratorical Speech (10-12 minutes)
www.toastmasters.org 949-858-8255
TECHNICAL PRESENTATIONS

The Technical Briefing (8-10 minutes)

The Proposal (8-10 minutes for speech, 3-5
minutes for Q&A)

The Non-technical Audience (10-12 minutes)

Presenting A Technical Paper (10-12
minutes)

The Team Technical Presentation (20-30
minutes)
PERSUASIVE SPEAKING

The Effective Salesperson (8-12 minutes)

Conquering the “Cold Call” (10-14 minutes)

The Winning Proposal (5-7 minutes)

Addressing the Opposition (7-9 minutes for
speech + 2-3 minutes for Q&A)

The Persuasive Leader (6-8 minutes)
PUBLIC RELATIONS

The Public Relations Speech (5-7 minutes)

Resources for Good Will (8-10 minutes)

The Persuasive Approach (8-10 minutes)

Speaking Under Fire (6-8 minutes for speech
+ 8-10 minutes for Q&A)

The Media Speech (8-10 minutes)
SPECIALTY SPEECHES

Speak Off The Cuff (5-7 minutes)

Uplift The Spirit (8-10 minutes)

Sell A Product (10-12 minutes)

Read Out Loud (12-15 minutes)

Introduce the Speaker (Duration of club
meeting)
THE DISCUSSION LEADER

The Seminar Solution (20-30 minutes)

The Round Robin (20-30 minutes)

Pilot a Panel (30-40 minutes)

Make It Make Believe – Role Playing (20-30
min.)

The Workshop Leader (30-40 minutes)
INTERPERSONAL COMMUNICATIONS

Conversing With Ease (10-14 minutes)

The Successful Negotiator (10-15 minutes)

Diffusing Verbal Criticism (10-14 minutes)

The Coach (10-14 minutes)

Asserting Yourself Effectively (10-14
minutes)
COMMUNICATING ON TELEVISION

Straight Talk (3-5 minutes)

The Talk Show (10 minutes)

When You’re The Host (10 minutes)

The Press Conference (4-6 minutes for
speech + 8-10 minutes for Q&A)

Training On Television (5-7 minutes for
speech + 5-7 minutes for playback of video)
SPECIAL OCCASION SPEECHES

Mastering The Toast (2-3 minutes)

Speaking In Praise (5-7 minutes)

The Roast (3-5 minutes)

Presenting An Award (3-4 minutes)

Accepting An Award (5-7 minutes)
TOASTMASTERS MANUALS
The Better Speaker Series
The Better Speaker Series is a set of educational speeches on speakingrelated topics. They give practical tips that can be of benefit to all members.
This program is usually presented during a club meeting either by the Vice
President Education or by any other member.
Included in the program are a script outlining the module and a PowerPoint
presentation. Each module is designed to be presented as a 10 - 15 minute
speech. Presentation of a Better Speaker Series module can help fulfill one
of the requirements for Advanced Communicator Silver award.
The chart below provides information about each of the Better Speaker
Series presentations.
Presentation
Beginning Your Speech
Concluding Your Speech
Take the Terror Out of a Talk
Impromptu Speaking
Selecting Your Topic
Know Your Audience
Organizing Your Speech
Creating an Introduction
Preparation and Practice
Using Body Language
www.toastmasters.org 949-858-8255
Description
Suggestions for starting off your speech right
Techniques that will help speakers add impact and
reduce distractions through appropriate body
language
Techniques for overcoming nervousness while
speaking
Don’t be caught off balance when speaking off-thecuff!
Running out of speech ideas? Here’s how to develop
new ones.
If you can relate to your audience, they will relate
to you.
Once you know what to say, consider next the
when and the how.
Great introductions should precede great speeches.
Techniques for preparing and rehearsing your next
speech.
Techniques that will help speakers add impact and
reduce distractions through appropriate body
language
TOASTMASTERS MANUALS
How to Get Started
Contact Toastmasters International at 949-858-8255
Visit our website at www.toastmasters.org
To find a club near you, visit http://reports.toastmasters.org/findaclub/