Tokyo Street, Pavilion Kuala Lumpur Documentation Tokyo Street merges the traditional elements and modern facets of Japan’s dynamic culture and ambience. The sense of Tokyo is embodied in the precinct’s design and layout, presenting a cuttingedge yet tranquil setting for the best and most popular in Japan’s retail offerings. Located in Pavilion Kuala Lumpur, Tokyo Street is positioned as the definitive “Tokyo” of Malaysia. The design of Tokyo Street is conceptualised and developed by Pavilion KL Design Studio, in collaboration with Atsunobu Maeda Architects from Japan. Entrances Tokyo Street is located on Level 6 of Pavilion Kuala Lumpur. The primary and secondary entrances into the precinct reflect the convergence of both traditional and modern facets of Japanese architecture. a) Primary Entrance Inspired by the dynamism of contemporary Tokyo, the entrance showcases an eye-catching feature wall with lanterns and LED lightboxes. Captivating, engaging and complementing the lively surroundings, this wall is reminiscent of the vibrancy of Tokyo cityscape. The Home precinct entrance, pre-renovation Cityscape of Shibuya, Tokyo b) Secondary Entrance Connected to the mall via an escalator, the secondary entrance into Tokyo Street draws inspiration and is the modern replication of the famous Senso-ji temple in Asakusa, Japan. It beckons visitors to experience the rich culture and heritage of Japan. Lantern Dominating the entrance into Tokyo Street is an authentic Japanese lantern, similar in size to the symbolic Lantern of Kaminarimon (thunder gate) of Senso-ji Temple. The iconic lantern is imported from Japan and is crafted by the same Senso-ji lantern craftsman. Lantern of Kaminarimon, Senso-ji Temple, Tokyo Torii gates Past the giant lantern and framing the Tokyo Street asakusa lantern, visitors will enter through the modern interpretation of the Japanese Torii gates. Primarily placed at the entrance of Shinto shrines, at Tokyo Street, the torii gates are made up of energy-saving LED lights. Torii gates of Tokyo Four-season gate A colorful gate representing the four seasons of Japan welcomes all visitors as they enter Tokyo Street. Each color corresponds to a specific season – cherry blossoms (pink) for Spring, sunflower (yellow) for Summer, scarlet (red) for Autumn, and ultramarine (blue) for Winter. Four-season gate of Tokyo Street Nakamise Beyond the Asakusa lantern is rows of Nakamise. Similar to the Asakusa Nakamise-dori, the street on the approach to Senso-ji temple, Nakamise features eclectic small shops showcasing a host of Japanese food and merchandise. Its design elements include timber lattice for shop façade; noren, a Japanese cloth signage for shop entrance; blade signs and lanterns for shop signage; shoji screen-inspired doors for each shop; and similar to the Japanese Rock Garden, pebbles are paved into concrete at each storefront. Completing the traditional Japanese street atmosphere are barrisol ceiling and lights, mimicking the daylight ambience of the Asakusa Nakamise-dori. Nakamise-dori, Asakusa Tokyo Interior of Home precinct, pre-renovation Event Hall A signature of Tokyo Street is the event hall, a communal area for gatherings, festivals and events showcasing Japanese art, culture and traditions. Characterized by its roof and four lattice-covered columns instead of walls, the hall is inspired by Kuramaekokugikan, a Sumo sports hall in Tokyo. Lights within the event hall can be changed to four different colors corresponding to the four seasons of Japan. F & B and Retail Surrounding the Nakamise are a variety of Japanese F&B outlets as well as retail stores. To ensure space continuity with the Nakamise, storefronts have similar timber lattice used to frame their entrances. Interior Signage, Materials & Finishes Timber lattice Noren Blade-Sign & Lantern Brand Lightbox Timber on Black Tiles Shoji-Screen Doors Pebble Wash concrete Toilets Wayfinding To maintain visibility and drive traffic up to Tokyo Street, attractive signages are placed within other areas of the mall. Hotel Lobby, Level 2 Interior of Lift Dedicated Lift Area, Level 2 Level 6 Marketing Campaign Presentation boards were developed to identify the branding strategy of Tokyo Street. As the definite Tokyo of Malaysia, Tokyo Street was defined as a new kind of destination, embracing Japanese food, retail, arts and culture. The m The management team travelled to Japan to research and gather inspirations from the diverse cultural and modern attractions of Japan. Leasing and Merchandising The mall’s leasing team did a retail feasibility study to strategise for the conversion of the precinct’s offerings. Study indicated there was demand for a well-planned retail space in KL. A leasing plan was then drawn up, with a mix comprising Japanese retail, services and food in one precinct with 32 brands, of which 80% were new to Malaysia. With the key attributes and the trade mix identified, pre-media event to announce the new brands were held and to build hype to the opening date in July 2011. The target market profile was identified, 70% locals and 30% tourists, synonymous with the mall’s target market. A Japanese Manager was brought in to share her Japanese culture and traditions while introducing modern innovative ideas to the target market. Weekly activities were held to share the Japanese culture, arts and traditions with the visitors. Food samplings, tea ceremony, bonsai received huge response from crowd. Monthly festivals were held to coincide with celebrations in Japan. The expat community was engaged actively for workshops and demos. Tokyo Street was home to the expat, a discovery for the locals and a new retail experience for the mall. Most events were jointly organised by tenant and the Japanese community to raise awareness on Japanese customs and traditions. BRANDING DEVELOPMENT Drawing inspirations from the infamous sakura or cherry blossom in Japan, the marketing team developed a marketing campaign based on the essence of Japan. The key guide was translated into promotional leaflets, gifts and box packaging which is unique to Japan’s culture. CEO Retail Joyce Yap (centre) and the Management staff of Pavilion KL and tenants wears Japanese Yukata on special events to reinforce the Japanese cultural experience. Below : Pavilion KL Deputy Chairman, Datin Cindy Lim (in red kimono) together with the CEO Retail and Japanese friends posing for a photograph at the signature Asakusa lantern, clad in kimonos, to promote traditional dressing amongst visitors. Below