Modified and reviewed: January 2014 Rodly M. Ricasas Palindan, Ibaan, Batangas, Philippines Cell no.: 09294138814 Emails: rodlyricasas@yahoo.com Telecom Engineer OBJECTIVE: To be able to use my telecom experience for the company, at the same time, obtaining additional professional telecom experience. QUALIFICATIONS: Licensed Electronics and Communications Engineer in the Philippines with 10 years professional experience in the Telecom Industry. 1. Equipment handled includes Siemens SMA16 SDH via fiber optics links, Tellabs DACS 5500 and 532E, Alcatel DACS 1630, 1631, 1633, and 1671, Magnum 34Mbits PDH & Siemens 34Mbits PDH. 2. Years of experience on transmission media testing (remote test, end to end test, loopback test) using TTC fireberd 6000A, TTC Interceptor 1402s, T-berd. 3. Knowledge on in-house wiring and outside (Drop Wires) as may be necessary to the customer. 4. Ex-abroad. 2005 – 2007 (Maintenance of GSM network - Motorola OMC-R GSR4) 5. Knowledge of Bosch FPA 1000 FACP (Fire alarm Control Panel), Jade Electronics Co. Ltd. CCTV system architecture and PA/GA system FSIS. WORK EXPERIENCES: 01/2013 – Present Engage in a small family business Philippines 6/2008 – 08/2012 VerizonBusiness Muntinlupa, Philippines Affiliate Engineer – Network Operations GISS (Global Integrated Support Services) (3/2010 – 08/2012) Provides IPT (IP Telephony) support for specific Verizon Client - Diageo. Processes Incident report and change request on the IPT environment. Accessing CUCM (Cisco Unified Call Manager) for IP phone end user Troubleshooting and Cisco Unity for voicemail issue. Provides timely update on ETMS tickets based on current status of Client’s circuit and network. Cisco Certificate of Completion for AUM/ACUCM (Administering Unified Messaging/Administering Cisco Unified Communication Manager) – Fastlane May 2010 CNO (Customer Network Operations) (6/2008 – 3/2010) Handles and maintains the Physical layer (via Fiber and Microwave radio) of Verizon Business Client’s circuits such as Frame Relay, PIP (Private IP), and P2P (Point to Point) circuits. Provides first hand troubleshooting on circuits with issues such as down hard, bouncing, and/or circuit taking errors. Isolates Circuit facility trouble as to whether Circuit trouble is on the customer side, LEC (Local Exchange Carrier) side, or within Verizon network. Coordinates with LEC for Circuit facility checking and testing. Sometimes conduct H2H (Head to Head) Testing with LEC tester and technician. Checks and monitors Frame Relay and PIP circuit status and interface stats through SNM (Sub Network Manager), and P2P circuits through T1 MonSig on both directions. Checks T1 alarms and/or errors on DACS through NMT (Network Management Tool). Checks and changes cross-connects on DACS from DS0 to T1 if needed to put circuit into service. Conduct intrusive testing from DS0 and T1 level on the circuit facility through ITS (Integrated Test System) Receives inbound calls from Verizon Business Clients complaints and inquiry regarding circuit trouble and networks issues. Initiates outbound calls to Verizon Business Clients prior to resolving circuit outages. Provides timely update on ETMS tickets based on current status of Client’s circuit and network. 9/2005 – 8/2007 Saudi Oger Ltd. STP (Special Telecom Project) OMC Operator MOTOROLA GSM Networks Riyadh, Kingdom Saudi Arabia Involved in the setting up of Mobile and Transportable sites (COW – Cell on Wheels) for Hotspots locations during Clients desert visit. Adding neighbors to sites. Checks states of hardware and logical devices and monitors CIC and transceivers TCH states prior to Clients usage. Performs site audit. Handle the operations and maintenance of Motorola OMC-R for faults, alarms and network management on one PLMN with 6 transcoders, 8 BSC, 49 sites, and 128 cells covering Riyadh, Makkah, and Jeddah area in Saudi Arabia using macro sites. Identifies network faults and report major and critical faults or recurring problems to the BSS Engineer. Provides changes on the XDCR, BSC, BTS, CELL parameters on the OMC-R. Provides statistical reports on the sites performance to the BSS. Generates OMCR alarms reports on the BSS and devices. Equips and unequipped DRCU and RTF (Receive Transmit Functions) necessary for upgrade and downgrade of TRX/ Transceivers of BTS. Checks configured Timeslots usage on Aggregate Abis interface of BSC to BTS connectivity. Able to map CIC (Circuit Identity Code) on the BSC to the RXCDR. 2/2004 – 04/2005 Globe Telecom Mandaluyong City, Philippines TRS Engineer – eNM (ECI SDH Network Management) GSM Wireless Network Involved in the Phase 10 rollout of Globe Wireless Network in putting up more than 900 sites for the year 2004 – 2005. Responsible for the creation of Client Trails on the eNM for Abis and Ater interface of Globe Wireless Network. Responsible for the operations and maintenance of eNM, ECI Network Management that monitors the DWDM and SDH Transmission Facilities of Core Network and Access Network of Wireless Network Operations of Globe Telecom. Creates Client Trails for the transmission facilities of BTS to BSC, BSC to MSC, and BSC to TMSC connections on E1 Level, 2.048bps. Creates Server Trails for the Backhaul Transmission Facilities of Globe Telecom Wireless Network Operations on STM-1 level 1.55Mbps. Handles the ECI SDH Transmission Facilities and also the PDH Transmission facilities via microwave radio, such as Nera and DMC radio, and fiber cable. Uploads ECI SDM16, SDM4, and STM-1 level on eNM, ECI Network Management for possible BTS activations. Provides first hand troubleshooting for possible problems on Transmission Facilities of BTS to BSC, BSC to MSC, and BSC to TMSC connections. Issuance of trouble ticket for the dispatching of field engineers for possible site or BTS restoration and or possible BST migration using Remedy User. 5/2001 – 2/2004 PhilCom, Incorporated Makati City, Philippines ITMC Engineer (International Transmission and Maintenance Center) Responsible for the operations and regular preventive maintenance of Transmission facilities equipment such as SIEMENS SDH SMA16 rel. 4.2, Alcatel 140Mbits PDH, Magnum 34Mbits PDH, Siemens 34Mbits PDH, DACS, Tellabs 532E Cross Connect System, DTX 240E, AT&T AIT, ECI Quadcoder 300, DMC Sungmi PCM (2.048Mbits), PCSI Digital Multiplexers, and modems. Provisions voice and data circuits such as telephone fixed lines, Internet, Frame Relay. Ensures 99.999 % efficiency on all voice and data services 24 x 7. Provisions transmission link facilities for BT (British Telecom) Frame Relay from PhilCom building to Client side. Provides DPL (Domestic Link Facilities) and IPL (International Private Line) leased lines for PhilCom clients using above equipment with bit rate from 64Kbps – 1984Kbps. Conducts BER TEST of International and Domestic Link facilities from DS0 to DS1 level using TTC Fireberd 6000A, TTC Interceptor 1402s, HP Communications Analyzer, and Wandel & Goltermann Tester. Monitors, troubleshoots, and isolates down voice and data circuits using HP 4934Tims, and BTC Interceptor 264(Channel Access Monitoring) respectively. Coordinates with International Carriers like KDDI Tokyo, Singtel, Teleglobe Toronto, for International Carriers Interconnections problems. Prepares wiring and cabling of equipment between DDF and MDF terminals. Performs line up check on voice circuit (VF ch. or PL) as may be necessary. Prepares daily running log and weekly accomplishment report. TRAININGS: Introductions Microwave Wireless Solution Course – elearning April 2010 Introductions to LAN and WAN Technologies – Fastlane, Nov 2009 Advance LAN and WAN Technologies – Fastlane, Nov 2009 Intuductions to IP/MPLS – Fastlane, Dec 2009 Introductions to Packet Voice or VoIP – Fastlane, Dec 2009 Motorola GPON – Verizon E-learning 2009 (Optical Transport Network) OTN - Verizon E-learning 2009 eNM (ECI Network Management) LightSoft Training – ECI Company, January 2005 WORKSHOP ON SIEMENS SDH BASIC– ETSI Technologies, Inc., November 2002 WORKSHOP ON SIEMENS SMA16/4 rel 4.2 BASIC OPERATIONS- ETSI Technologies, Inc., November 2002 EDUCATION: 12/1999 De La Salle University Manila, Philippines Bachelor of Science Major in Electronics and Communications Engineering ADDITIONAL INFORMATION: 1. Certified Adtran Technical Support Associate Wireless – April 2010 2. Registered Electronics and Communications Engineer - April 2000 License # 0020938 3. Registered 1st Class Radio Operator - June 2002 Registration # 03-1PHN-25894