MGMT 121 Organizational Behavior (Fall 2010) Instructor: Karen Lee Course Evaluation I. Individual Work 1. Examination 1 2. Examination 2 3. Class Participation 4. Research participation Individual Subtotal 25.0% 25.0% 12.5% 5.0% 67.5% II. Group Work 5a. OB Issues in the News (written paper) 5b. OB Issues in the News (presentation) Group Subtotal 20.0% 12.5% 32.5% Total 100% Distribution of course grades will be based on the following school guidelines: Grade A+, A, AB+, B, BC+, C, CD Percentage 10-20% 25-40% 35-45% 5-10% F 0-5% Grade rebuttal If you disagree with the evaluation of your performance on any exam, you may submit a grade appeal. Your appeal will only be considered if you submit a one-page rebuttal to me within one week of receiving the grade. In the rebuttal, you should detail the reasons why you believe your grade should be revised. A grade review will be completed within one week, which may result in a grade increase, grade decrease, or no change. Student Feedback I welcome feedback on my teaching throughout the term. You are encouraged to contact Patrick or me any time you have questions, problems, or need advice regarding class matters. Course Evaluation Details 1. 2. Examination 1 (25%) – 20 October (Wednesday) (from 1830-2030) (LTA) Examination 2 (25%) – during final exam week The two examinations are non-cumulative, i.e. Exam 1 covers the first half of the course and Exam 2 covers the second half. Each exam will consist of multiple choice and short questions. All course materials – lectures, discussions, exercises, and anything else mentioned– are subject to examination. Kindly note the scheduled examination dates indicate in the syllabus. There will be no make-up exams except due to extraordinary circumstances beyond your control (e.g. medical emergencies). Appropriate supporting document (e.g. documents issued by a registered medical practitioner) is required for the consideration for a make-up exam. The make-up exam, if granted, will consist of short questions only. 3. Class Participation (12.5%) - ongoing Your active participation and involvement is a very important part of your learning process. Your participation grade will reflect your level of engagement and quality in all of the following activities: Attendance Class discussions Personal Response System (PRS) Self-assessment exercises Discussion board in LMES Attendance is important because class discussions, experience sharing and story-telling are prominent features of this course. Punctual attendance is highly recommended. Participation in class discussions is a prominent feature in university education. It is a learning platform not only for knowledge sharing but also to train us to become critical thinkers. We will use PRS (Personal Response System) throughout this course. Bring your PRS handset to every class. There will be five self-assessment exercises for you to know yourself better. These selfassessments will not be graded; however, it will be counted as participation to reflect your level of engagement in the course. Completed self-assessments will be collected on the respective due date at the beginning of class. These self-assessments play an important role for your selfdevelopment into a better manager and leader. There is no right or wrong answer in these selfassessments. You should not give “socially desirable” answers (i.e. answers that other people expect from you). Answers should reflect your true self. The dynamic nature of today’s organizations makes the OB study an art and not a science. There are many ways to look at the same issue, and this is what makes OB exciting (or painful some people may say). We have set-up the discussion board on LMES for you to share your views, to learn from each other and grow to be a better manager and leader. 4. Research Participation Requirement (5%) You are required to participate in two hours of experiments conducted by faculty or doctoral students in the MGMT department. Prior notices will be given regarding the times and venues of these experiments. If no experiment is scheduled during this semester or if you do not wish to participate in the experiment, you will have to complete a written assignment, which will take about two hours. The written assignment will only be granted for those students who request to do so before the start of the research studies. 5a. 5b. Group Project – Written Paper (20%) – due 1 December, 2010 Group Project - Presentation (12.5%) – due 1 December and 3 December, 2010 You will write an analysis of OB issues (in commercial organizations) based on two recent news / magazines clippings. One clipping MUST be dated 1 June 2010 or later. There is no time-bound for the other clipping. In the paper, you should (1) describe the OB issues presented in the clippings, (2) identify the OB challenges, problems or opportunities presented in the clippings, (3) analyze the identified issues with relevant theories and concepts you learn from the course, and (4) discuss implications based on your analysis, such as your recommended next course of action or potential consequences emerged from the identified issues. You will form your own groups of seven (7) people. Each group will prepare a maximum of five-page analysis (12pt, Times New Roman, 1.5 lines-spaced), not counting the cover page and reference list. You should find two clippings from English newspapers and/or business magazines. The two clippings must form a coherent theme. You should attach a copy of the two clippings at the end of your paper, with clear citation of the source (name and date of publication). Towards the end of the term, your group will give an 8-minute presentation to the class based on your written analysis. There should be no less than 2 presenters from each group. At the end of each presentation, there will be a 2-minute question and answer session. The class will vote for the best presentation of the day at the end of each class session. The group with highest and second highest votes in their respective class will receive 10 bonus points and 5 bonus points for their group project presentation score, respectively. Students who arrive after the commencement of first presentation are not entitled to vote. Examples of list of newspaper/magazine available at HKUST library: Newspapers (both hardcopy & electronic resources available) - South China Morning Post - Financial Times Asia - Wall Street Journal (Asia) - Wall Street Journal - Business Times, Times, China Daily, etc... Magazine (both hardcopy & electronic resources available) - The Economist - Business Week - Newsweek - Forbes, Time, etc... Instruction on how to search articles in HKUST e-library has been loaded on LMES. Tips on presentation Presentation is a "fact of life" in the world of management, and in our career. Mastering presentation skills is seen as an important asset. Steve Jobs, the founder of Apple, is considered by many as one of the most effective presenters. I have loaded in LMES under “course content” “group project” a 6-minute video clip "Present like Steve Jobs" as well as tips on power-point preparation from Garr Reynolds of Presentation Zen. presentation tips from these masters. I hope you will learn some crucial Team peer evaluation To encourage constructive team work and to discourage free-riding, toward the end of the term your contribution to the group project (written and oral presentation) will be assessed by confidential peer evaluations twice, one for the group project written and one for group project presentation. With an objective to ensure fairness, your individual grade on the group project will be adjusted when necessary to reflect any significant uneven sharing of workload among the team members. Peer evaluation form is posted on LMES. Late submissions will be penalized 10 points per every 24-hours period after the due time. Written paper that exceed the specified page limits will not be entertained. On the due date of the written paper, you should: Hand in one hard copy of your written paper and one hard copy of the two articles at the beginning of class session. Hand in your individual peer evaluation (written project) at the beginning of class session. One representative of your group to email soft copy of group written paper to Patrick (xxx@ust.hk) no later than 11pm on the due date. On the cover sheet of your written paper, you must mark clearly your session number, group number, names and email addresses of all your group members. On the due date of your oral project presentation, you should: Hand in one hard copy of your presentation material at the beginning of your class session. Hand in your individual peer evaluation (oral presentation project) at the beginning of class session. Email your final soft copy to Patrick (xxx@ust.hk) no later than 9am on the date of your presentation. You will not be allowed to upload a revised version prior class session. Group Project – OB Issues Identified in the News Written Paper Assessment Criteria OB issues presented in the clippings are 6 well-synthesized. 8 10 12 14 16 Very Good 18 20 Thorough in-depth understanding of the 6 OB issues identified. Comments reflect your own judgment. 8 10 12 14 16 18 20 /20 OB concepts and theories relevant to the 6 course are identified and applied. 8 10 12 14 16 18 20 /20 Discussions of the implications are 6 appropriate and logical. Comments reflect your own judgment. 8 10 12 14 16 18 20 /20 Arguments are persuasive and well- 3 justified. 4 5 6 7 8 9 10 /10 Presentation is professional, clear and 3 logical. Writing skills is good. Wellstructured and very few grammatical errors. 4 5 6 7 8 9 10 /10 Presentation Content Poor Pass Good Score /20 How can you improve? Score: / 100 Group Project – OB Issues Identified in the News Presentation Assessment Criteria Criteria Level 1 Level 2 Level 3 Level 4 Organization Presentation is very disorganized; little flow; vague; difficult to understand. Presentation is confusing and disorganized in a number of places, disconnected or choppy; take some effort to follow. Presentation flows smoothly with occasional confusion or rough patches between ideas. Presentation is smooth, polished and organized; flows well. 8 marks 12 marks 16 marks 20 marks Points not clear; irrelevant information; does not support ideas; listeners gain little. Information is confusing in places; too much or too little information; listeners gain a few insights. Sufficient information; many good points made; some areas lacking; listeners gain adequate insight. Abundance of material; points clearly made; evidence supports; listeners gain good insights. 8 marks 12 marks 16 marks 20 marks Communication aids are poorly prepared and/or distracting or nonexistent. Communication aids marginally prepared; do not support presentation well. Professional communication aids, but not varied; may use too many or too few. Appropriate, varied, and professional communication aids. 8 marks 12 marks 16 marks 20 marks No creativity at all. Audience lost interest. Mostly presented information with little imagination; audience frequently bored. Some interesting twists; held attention most of the time. Involved audience; made points in a creative way; held attention throughout. 8 marks 12 marks 16 marks 20 marks Presenters are uncomfortable; pace is rushed; style is distracting and annoying’ noticeable use of filler words (uhs, likes, ums) or pauses. Presenters are somewhat uncomfortable or nervous; noticeable use of filler words (uhs, likes, ums) or pauses. Presenters are general comfortable; somewhat polished; minor problems. Presenters are comfortable; presentation flows smoothly. 8 marks 12 marks 16 marks 20 marks / 20 Score: / 100 Content Communication Aids Creativity Team delivery Score / 20 / 20 / 20 / 20