NICOLE FORSGREN VELASQUEZ, PhD Utah State University Huntsman School of Business 3515 Old Main Hill Logan, Utah 84341-3515 435/797.3479 nicolefv@usu.edu nicolefv.com APPOINTMENTS Assistant Professor, Accounting and MIS, Utah State University, Logan UT Assistant Professor, Accounting, Pepperdine University, Malibu CA Visiting Assistant Professor, Accounting, Boise State University, Boise ID 2012 – Present 2010 – 2012 2010 EDUCATION Ph.D. – Management Information Systems, 2008 GPA: 3.8/4.0 University of Arizona, Tucson, Arizona Dissertation topic: An Examination of Work Practices and Tool Use in High Risk Environments (Advisor: Suzanne Weisband) Minor: Cognitive Science Masters of Accounting, 2009 University of Arizona, Tucson, Arizona Emphasis: Management Information Systems and Audit GPA: 3.9/4.0 Bachelor of Science – Business Information Systems, 2001 Utah State University, Logan, Utah USU Scholar of the Year, College of Business Valedictorian, Summa Cum Laude graduate, BIS (now MIS) Outstanding Student of the Year GPA: 4.0/4.0 Associate of Arts and Sciences – Accounting, 1999 Associate of Arts and Sciences – Computer Information Systems, 1999 Ricks College, Rexburg, Idaho Spori Scholar, Summer Convocation Speaker, CIS Outstanding Student of the Year GPA: 4.0/4.0 GPA: 4.0/4.0 RESEARCH INTERESTS Information Systems Impacts Accounting Information Systems Knowledge Management Systems Cost Accounting TEACHING INTERESTS Accounting Information Systems Managerial Accounting Cost Accounting Business Intelligence and Analytics PUBLICATIONS/PAPERS IN PROGRESS* JOURNAL PUBLICATIONS* 1. Lee, K., S. Miller, N.F. Velasquez, C. Wann (2013). “The Effects of Investor Bias and Gender on Portfolio Performance and Risk,” International Journal of Business and Finance Research. Nicole Forsgren Velasquez, PhD Page 2 of 7 2. Velasquez, N.F., H. Newman**, S. Miller (2012). “The Impact of a Secondary Market on a Consumer's Intention to Buy New Video Games,” Review of Business Information Systems 16(3). 3. Velasquez, N.F., J. Wilkerson, M. Misch (2011). “Using “off-topic” presentations to engage students and create a sense of community in the classroom.” Journal of Applied Research in Higher Education 3(2): 97106. 4. Lenchner, J., D. Rosu, N. F. Velasquez, et al (2009). "A Service Delivery Platform for Server Management Services.” IBM Journal of Research and Development 53(6): paper 2. 5. Olsen, D.H, O. Yatsenko, N. Forsgren (2002). “Enhancing Database Integrity and Process Automation Through Smart Triggers." Issues in Information Systems 3(1): 490-496. 6. Olsen, D.H. and N. Forsgren (2002). “A General E-Commerce Data Model for Strategic Advantage: Mapping Site Structure to Site Visit Behavior." The Review of Business Information Systems 6(1): 17-24. 7. Olsen, D.H., J.J. Johnson, M. Hacking, N. Forsgren (2001). “Municipal Information Systems: Current Practices and Issues." Issues in Information Systems 2(1): 350-356. 8. Olsen, D.H. and N. Forsgren (2001). “GEM: A General E-Commerce Data Model for Strategic Advantage." Issues in Information Systems 2(1): 343-349. PEER-REVIEWED CONFERENCE PROCEEDINGS AND SCHOLARLY PRESENTATIONS* 1. Velasquez, N.F., R. Sabherwal, A. Durcikova (2013). “The Effects of Business Intelligence Features on Internal and Competitive Advantage.” American Accounting Association Information Systems Midyear Meeting 2013, Ft. Lauderdale, FL. 2. Velasquez, N.F., R. Sabherwal, A. Durcikova (2012). “The Effects of Business Intelligence Features on Internal and Competitive Advantage: A Resource-Based View.” 4th Annual Pre-ICIS Workshop on Accounting Information Systems 2012, Orlando, FL. 3. Wang, X., N.F. Velasquez, P. Clay (2012). “Knowledge Contribution in Server Management: Antecedents and Consequences of Different Types of Motivation.” Western Decision Sciences Institute (WDSI) 2012, Big Island, HI. o Paper named “Best Student Paper.” 4. Lee, K., S. Miller, N.F. Velasquez, and C. Wann (2012). “The Effects of Investor Bias and Gender on Portfolio Performance and Risk.” Global Conference on Business and Finance 2012, Honolulu, HI. o Paper named “Best in Session,” Finance, Global Conference on Business and Finance. o Project awarded “Outstanding Research,” Institute for Business and Finance Research (IBFR) (given to top 10% of research papers across all IBFR conferences). 5. Ashmore, S., N.F. Velasquez, S. Demarie (2011). “Organizational Status: Effects on Implementation of Usability Requirements.” Decision Sciences Institute (DSI) 2011, Boston, MA. 6. Velasquez, N.F., R. Sabherwal, A. Durcikova (2011). “Adoption of an Electronic Knowledge Repository: A Feature-Based Approach.” Hawaii International Conference on System Sciences (HICSS) 2011, Kauai, HI. Nicole Forsgren Velasquez, PhD Page 3 of 7 7. Velasquez, N.F., S.P. Weisband (2009). “System Administrators as Technician Brokers.” CHIMIT 2009, Baltimore, MD. 8. Velasquez, N.F., A. Durcikova, R. Sabherwal (2009). “Studying Knowledge Management System Success in System Administration.” HICSS 2009, Big Island, HI. 9. Velasquez, N.F., S.P. Weisband (2008). “Work Practices of System Administrators: Implications for Tool Design.” Computer Human Interaction for the Management of Information Technology (CHIMIT) 2008, San Diego, CA. 10. Velasquez, N.F., A. Durcikova (2008). “Sysadmins and the Need for Verification Information.” CHIMIT 2008, San Diego, CA. 11. Velasquez, N.F., S.P. Weisband, A. Durcikova (2008). “Designing Tools for System Administrators: An Empirical Test of the Integrated User Satisfaction Model.” LISA 2008, San Diego, CA. 12. Twitchell, D.P, D. Biros, N. Forsgren, et al (2006). “Automated Determination of the Veracity of Interview Statements from People of Interest to an Operational Security Force.” HICSS 2006, Koloa, Kauai, HI. 13. Forsgren, N., J.W. Wilkerson, et al. (2005). “Using Linguistic Analysis and Classification Techniques to Identify Ingroup and Outgroup Messages in the Enron Email Corpus.” HICSS 2005, Waikaloa, Big Island, HI. 14. Twitchell, D.P., N. Forsgren, J.F. Nunamaker. (2005). "Detecting Deception in Synchronous ComputerMediated Communication Using Speech Act Profiling." ISI 2005, Atlanta, GA. 15. Twitchell, D.P, N. Forsgren, et al. (2005). "Assessing the Veracity of Criminal Detainee Statements: A Study of Real-World Data." ICIA 2005, McLean, VA. 16. Lin, M., C. Diller, N. Forsgren (2005). "Segmenting Lecture Videos by Topic: From Manual to Automated Methods." AMCIS 2005, Omaha, NE. WORKING PAPERS / WORK IN PROGRESS 1. “Factors Affecting Contributions to Knowledge Repositories: Insights from an Empirical Study based on Cognitive Load Theory,” with A. Durcikova and R. Sabherwal. Paper under review. 2. “Assessing Information Quality and System Quality as Second-Order Constructs in the Integrated User Satisfaction Model” with A. Durcikova, X. Wang, and P. Clay. Paper under review. 3. “EKR Use and Impacts: Integrating Role Theory and the Theory of Knowledge Reuse,” with R. Sabherwal and A. Durcikova. Paper under review. 4. “Examining Profiles and Perceptions of the IS 2010 Model Curriculum Guidelines,” with R.J. Mills, K.J. Fadel, and C.C. Bell. Paper under review. 5. “Encouraging Knowledge Sharing: The Role of Social Context and Differential Effects of Motivation Type,” Nicole Forsgren Velasquez, PhD Page 4 of 7 with X. Wang and P. Clay, targeting Journal of Organizational Behavior. Paper under review. 6. “Stakeholder Status and the Effects on Product Usability,” with S. Ashmore. Paper under review. 7. “The Impacts of Knowledge Sharing, Knowledge Sourcing, Alternative Mechanisms, and Knowledge SelfEfficacy on Perceived Performance of Electronic Knowledge Repositories,” with R. Sabherwal and A. Durcikova, targeting Strategic Management Journal. Data analyzed and paper outlined. 8. “The Effects of Technology Features and Individual Characteristics on the Use of Business Intelligence Systems: A Cross-Organizational Study,” with R. Sabherwal and A. Durcikova, targeting MISQ. Data analysis complete and paper outlined. 9. “Biases and Portfolio Management Behavior Profiles: An Empirical Taxonomy,” with J. Johnson, S. Miller, and C. Wann, targeting Journal of Behavioral Finance. Data collection and analysis completed. 10. “The Effects of Business Intelligence on Internal and Competitive Advantage,” with A. Durcikova and R. Sabherwal, targeting Accounting Organizations and Society. Conference paper complete; extension to journal article underway. 11. “Verification Information and Technical Work,” with R.J. Mills and A. Durcikova. Conference paper complete; extension to journal article underway. 12. “Impacts of Knowledge Sharing: A Longitudinal View,” with M. Subramani and R. Sabherwal. Data collection complete and analysis underway. 13. “The Transfer of IT Trust and Computer Efficacy,” with Dave Wilson and Paul Clay. Conceptual work complete; finalizing data collection sites now. 14. “A Game Theoretic Analysis of Cost Allocation in Academia,” with M. Dror and B. Thomason. Data collection under way. 15. “The Impacts of Knowledge Seeking on Satisfaction and Learning: A Study in Healthcare,” with I. Reychav, R. Sabherwal, R. Kumi. Research study designed and proposed. 16. “Accounting Information Systems Research: Influences and Impacts,” with B. Postlethwaite and K. Hauser. Data collection underway. NON-REFERREED ARTICLES 1. Velasquez, N.F. (Nov 2006). “IBM System Storage DS8000: RAID Rebuild Performance Analysis.” IBM Whitepaper. 2. Velasquez, N.F., L. LaFrese, C. Pratt, Y. Xu (Sept 2006). “IBM System Storage DS8000 Performance Whitepaper: Including Power5+, Copy Services Enhancements, 4Gb Host Adapter Performance Results and More." IBM Whitepaper. OTHER 1. Donie, B.J., A. Koster, N.F. Velasquez, “Encrypting Data in Volatile Memory,” Patent US 8,281,154 B2 Nicole Forsgren Velasquez, PhD Page 5 of 7 (10/2/2012). *Many early papers published under Nicole Forsgren. ** Author was an undergraduate student. EXPERIENCE TEACHING Assistant Professor 2010 – 2012 Pepperdine University, Business Administration Division (Accounting) Courses Taught: AC 225 Managerial Accounting, AC 313 Cost Analysis, AC 314 Accounting Information Systems, GSBA1 199 Freshman Research Seminar Course Term Teacher* Overall ** Managerial Accounting Fall 2011 4.19 4.25 Managerial Accounting Spring 2011 4.42 4.59 Managerial Accountinga Fall 2010 4.44 4.50 Accounting Information Systems Spring 2011 4.46 4.55 Cost Analysis Fall 2011 4.58 4.56 Cost Analysis Fall 2010 3.95 4.31 Freshman Research Seminar Fall 2011 4.73 4.69 *Teacher: The professor is an excellent teacher. **Overall: Overall professor rating (prepared, clear and engaging, available to students, enthusiastic). a : Scores averaged across two sections. Visiting Professor Boise State University, Visiting Professor, Accountancy Course Taught: ACCT 314 Cost Accounting (no quantitative summary available) 2010 Teaching Assistant 2009 University of Arizona, Accounting Course: ACCT 461/561 Accounting Information Systems - Developed material for student labs, focusing on REA modeling and implementation. - Developed course materials and supporting homework. - Conducted labs (for all students) and led tutorials for study sessions. Graduate Instructor University of Arizona, Management Information Systems Course Taught: MIS 304 Using and Managing Information Technology Teaching Effectiveness: 4.9/5.0 Teaching ratings relative to historical class mean: Teaching effectiveness: 4.9.5.0; Course mean: 3.9/5.0 Instructor comparison (to prior): 4.8/5.0; Course mean: 3.9/5.0 Student treatment: 5.0/5.0; Course mean: 4.6/5.0 Awarded MIS Department Outstanding Graduate Student Instructor, 2007-2008. Awarded Eller School of Management Dean’s Teaching Award, 2008. Guest Lecturer BYU-Idaho, Computer Information Technology Guest lecture: CIT 203 Visual Programming (Lecture: Intro to HCI) Guest lecture: CIT 310 OO Programming (Lecture: HCI and Usability) 2007 2007 Nicole Forsgren Velasquez, PhD Page 6 of 7 Guest lecture: CIT 350 Managing IT (Lecture: IT Issues for Managers) RESEARCH Post-doctoral Research Associate 2008 – 2009 University of Arizona, Management Information Systems Department (Advisor: Alexandra Durcikova) Research Projects: KMS success, integrating BI and KM, IT impacts Research Intern IBM T.J. Watson Research Research Projects: Knowledge Management, IT Impacts 2007 Research Assistant 2004 – 2005 University of Arizona, Management Information Systems Department (Advisor: Suzanne Weisband) Research Projects: Virtual Teams, Leadership at a Distance University of Arizona, Center for the Management of Information (Advisor: Jay Nunamaker) Research Projects: Deception Detection, Linguistic Analysis, Meta-Analysis INDUSTRY Audit/Forensic Accounting Intern 2009 R&A CPAs, Tucson, AZ Responsibilities: Assist with employee benefit plan audits and forensic accounting engagements. Develop and refine initiative to measure client perceptions of firm service offerings and quality. Enterprise Storage Hardware Test 2008 IBM, Tucson, AZ Responsibilities: Conduct system level service test on DS8000 storage product, analyze user interface for accuracy and usability. Drive cost savings effort, saving the division $40k/month in depreciation costs. Performance Analyst 2005-2007 IBM, Tucson, AZ Responsibilities: Lead RAID rebuild performance efforts, write technical whitepapers, analyze enterprise storage hardware performance, perform competitive analysis, conduct out of band performance testing. Consultant 2002, 2003-2004 TechnoSolutions Group, Honolulu, HI Responsibilities: programming (reports, financials, auditable systems, interactive and batch jobs) and design on the AS/400 using RPG and CL. Systems included financial and auditable systems. Senior Analyst 2002-2003 eWorld Enterprise Solutions, Honolulu, HI Responsibilities: program analysis, conceptual design, Lotus Notes development (including design and programming of purchase order workflow system), Domino server administration, user documentation and training. Systems included financial and auditable systems. Nicole Forsgren Velasquez, PhD Page 7 of 7 Software Engineer 2000-2002 IBM, Tucson, AZ Responsibilities: system analysis and design, Lotus Notes database development, data modeling PROFESSIONAL SERVICE 1. General Conference Chair USENIX LISA 2014 2. General Conference Co-Chair ACM CHIMIT 2010 USENIX Women in Advanced Computing 2012, 2013 3. Past Chair, Workshop Chair, ACM CHIMIT 2011 4. Conference Program Committee USENIX LISA 2009, 2011, 2012 ACM CHIMIT 2009 Pre-ICIS HCI Workshop 2011 5. Reviewer AAA ICIS HICSS CSCW SCCUR AMCIS ICIS SIGASYS 6. Association Membership American Accounting Association (AAA) Association for Information Systems (AIS) Association for Computing Machinery (ACM) Decision Sciences Institute (DSI) League of Professional System Administrators (LOPSA) SAGE (USENIX special interest group for system administrators) Consortium for the Science of Sociotechnical Systems (CSST) 7. Invited Panels/Presentations “Women in Tech: Recognizing and Leveraging Differences,” Silicon Valley Women in IT Leadership Event, October 2011. “Communicating and Collaborating,” Silicon Valley Women in Tech Event, March 2011. Panel member, BYU-Idaho Business Summit, March 2008. “Succeeding in IS: Higher Education Strategies,” BYU-Idaho Business Summit, March 2008. Guest lecture (Intro to HCI): CIT 203 Visual Programming, BYU-Idaho, March 2008 Guest lecture (HCI and Usability): CIT 310 Object-oriented Programming, BYU-Idaho, March 2008 Guest lecture (IT Issues for Managers): CIT 350 Managing IT, BYU-Idaho, March 2008