E-Learning Research Observatory Call 2: E-learning 2007 Full proposal form Contact details Name: Kyriaki Anagnostopoulou Job title: Head of e-Learning Institution: Middlesex University Address: North London Business Park Oakleigh Road South London, N11 1QS Email address: k.anagnostopoulou@mdx.ac.uk Telephone number: 020 8411 5148 Partner details (if applicable) Please continue on a separate sheet if necessary Will be working with Middlesex partners which deliver franchised programmes. Precise partners will depend on modules chosen for further study (see detailed work plan). Name: Institution: Name: Institution: Project information Title: Theme(s): Grant requested: Making Connections: using e-learning data to improve retention rates in higher education 1. Student diversity within an HE institutional context and its impact on the demand for learning solutions. Recognising the changing characteristics of students entering HE. £34,200 Project description Please provide a brief description of the work to be conducted, following the sub-headings listed. Please note:- It is important that applicants refer wherever possible to the “Types of activities to be funded” section of the Call for Proposals. The key assessment criterion to be used by the analysts of the proposal will be the extent to which the application promotes a project that will have a significant impact on the HE sector in the UK Embedding e-Learning into current teaching and learning practices, developing new forms of e-Learning, disseminating good practice and placing the research into the broader eLearning debate will also be important elements for the assessors to consider. Full proposals that exceed the word maximums may have marks reduced. Rationale and aims (maximum 500 words) Student retention was highlighted as a significant issue in a number of government papers including the Dearing Report (NCIHE, 1997), Higher Education in the Learning Society, and the White Paper titled The Future or Higher Education (DFES, 2003), however, ‘education, not retention, should be the goal of institutional programmes’ (Tinto, 1993). The need to ‘bear down on student retention’ (DFES, 2003) is coupled with the widening participation agenda to encourage greater access particularly to under represented groups, aspiring to have reached 50% of 18-30 year olds in HE by the end of the decade (HEFCE, 2001); this adds to the equation of delivering a quality learning experiences to an increasingly diverse student body. The need to address retention issues within the UK HE sector, and at an institutional level, will clearly have benefits for both institutions (reputation, fee income, government grant income, etc) and students (student-centred support, qualifications, future prospects, etc) but the primary factors leading this proposal is the need to enhance the student learning experience. Institutional research at Middlesex (ISLER Project), has shown that students withdraw for a complex combination of reasons, which are often masked by the HESA data under the categories of ‘other’ and ‘unknown’. The ISLER research discovered that these categories are masking factors related to the student learning experience (student/staff interaction, cohort identity, use of formative assessments, timely feedback, etc) Literature also suggests that learning and teaching methods have considerable impact on the retention of learners (Mortiboys, 2002; Yorke, 2003; Parmar and Trotter, 2004) and it is precisely on these which this proposal wishes to focus. Literature contains many examples of work investigating the use of ICT to improve retention and progression rates in distance education, however, very little has been done in leveraging learning technologies to identify and support campus-based, blended-learning students who are considered at risk of leaving HE before completion. Aims The purpose of this research is to assist HE institutions in improving the learning experience of first year students, particularly focussing on those at risk of withdrawing from their courses. This proposal attempts to add value to recent investments into e-learning by exploiting the tracking data captured by VLEs in order to identify and describe how ‘at-risk’ students manifest themselves online, and to pinpoint appropriate timescales for interventions which may help improve retention. Simpson (2003) claims that both distance education and traditional institutions have started using customised ‘predicted probability of success’ indicators based on student profiles and life history data. However, we have identified an absence of research referring to behavioural patterns and identities. Research Questions How does the identity of students at risk of withdrawing from higher education manifest itself online? Is there an associated behaviour of ‘at risk’ students specific to the online learning environment? What are the characteristics of ‘at risk’ students and how do they differ from students who are not at risk? Does the online behaviour differ depending on students’ access route to HE (direct, UCAS, partner institutions)? Links to existing literature (does your proposal refer to, or build from, any existing study. If so, which? (maximum 500 words) This proposal wishes to take forward Simpson’s (2003) idea of ‘proactive critical markers’ based on behavioural patterns of students interacting online in order to identify whether students at risk from withdrawing from HE manifest themselves online in a unique manner. Equally, this project proposes to build on earlier research studies (Woodman, 1999 cited in Simpson, 2003, p. 16) which have established a profile of ‘at risk’ students based on factors such as demographics, previous qualifications, employment, etc. Literature points to examples of work carried out in the area of supporting students in online distance education courses which suffer from high attrition rates. These include empirical studies attempting to identify a correlation between student satisfaction, performance and retention in relation to demographic characteristics (Wang and Newlin, 2000), traits such as learning style, sensory preference, etc (Ehrman, 1990), educational backgrounds and previous experience of online distance education courses (Osborn, 2001), self-efficacy and motivation (Wang and Newlin, 2002) and social presence which is defined as the degree to which someone is perceived as ‘real’ in an online environment (Gunawardena and Zittle, 1997). Some of these studies were unable to produce reliable predictors (Wang and Newlin, 2000), some where able to make correlations but only in context-specific situations but had not cross-situational consistency (Ehrman, 1990) whilst others concluded strong links between their areas of research (Gunawardena and Zittle, 1997; Osborn, 2001; Wang and Newlin, 2002). However, very little has been done to identify and support campus-based, blended-learning students who are considered at risk of leaving HE before completion. Carrying out this research proposal will rely on the built in tracking tools of Virtual Learning Environments. Beaudoin (2002), however, cautions against solely relying on this type tracking facility by noting that many students who fail to actively participate in a face-to-face or online class still achieve the intended learning outcomes and do academically well despite their apparent lack of interaction. ‘Lurking’, defined as logging in, observing but not contributing to discussions, although not a highly visible form of learning, is a legitimate method of learning. Pappas, Lederman and Broadbent (2001) state that tutors need to rethink the way they monitor student performance due to the lack of visual and aural feedback in an online environment. However, in their study ‘lurking’ is not recognised as a preferred method of learning in any of the three cases they report on. The limitation of tracking tools is also highlighted by Hewling (2004) who examined their effectiveness these tools with regards to students who lurk as well as those with limited access to the internet, who prefer to log in once, download materials and engage with them offline, even though they are formally enrolled on an online course. Consideration of this point is important for the validity and reliability of the study. As no position or method will provide and undisputable clear view of the empirical field (Brown and Dowling, 1998) methodological triangulation has been sought and is described in the appropriate section of the original Expression of Interest. Detailed work plan. Please use any work phases identified in this work-plan in your response to the section on detailed budget (maximum 500 words). Recruit P/T researcher Establish Project Team Co-ordinated by the Head of e-Learning, as Project Manager, this will include appropriate representation from the partner institution. Project Sponsor will be Prof. Barry Jackson, PVC and Director for Learning and Teaching. August 2007 Sept 2007 Create detailed project plan (to include regular meetings of the Project Team) Website Set up project website for ongoing dissemination and detailed documentation of the project, processes and procedures. Frequency of updating to be agreed. Extensive literature review This project is set in the context of existing work, and is informed by literature in 3 research domains: retention and progression e-learning social behaviour and identity Sampling of modules to be studied The data pool for the project will be identified from an analysis of retention data from Middlesex from 2006/7 in order to select a sample of the modules for further analysis. The research will identify the target modules in relation to varying levels of elearning use and will span across the disciplines and consider students that enter HE directly, through UCAS and via partner institutions. Observations - online interactions Particular attention will be paid to students who have withdrawn from the University. This will involve observation of the life of online communities through the artefacts it created and contributed within a set period of time; both quantitative (ie, number of discussion postings) and qualitative data (ie, nature of posting and language used) will be collected and analysed. Analysis of tracking data Particular attention will be paid to the online identities and behaviour exhibited by students who withdrew from their studies prior to completion; these will then be contrasted with identities and behaviours exhibited by students which have progressed successfully. The analysis will look both at identifying patterns between the above groupings of students and also the level and nature of differentiation in their online activity. Interviews This research proposes to build upon Sharpe et al (2005) work by illuminating the students’ voice in the evaluation and experience of blended learning and therefore proposes that additional data is collected through interviews of students who have withdrawn from the target modules as well as a sample of those who have successfully completed the year. Analysis of interview data Authoring of toolkit This is to include the authoring of appropriate guidance notes on how it can be used, implemented, etc Pilot phase Use and testing of toolkit within Middlesex Revision of toolkit Design and print toolkit One copy to be sent to each HEI, CETL and Subject Centre Conference and launch Organise and host a one-day conference at which the toolkit will be launched. The conference date will be in Sept 2008, however the planning phase will extend over a period of many months Publications, conference presentations Sept 2007 Sept-Nov 2007 Sept-Oct 2007 Oct-Dec 2007 January 2008 February 2008 March 2008 April – May 2008 June –July 2008 August 2008 April-Sept 2008 Dependant on To take place at appropriate times throughout the life of the project. external factors Deliverables and outcomes (maximum 500 words) It is useful to consider outcomes and deliverables in terms of their impact over time (GlenaffricLtd, 2006). The eight identified deliverable and outcomes are categorised based on their potential impact. The immediate outcomes of this project focus on learning, the intermediate/medium term outcomes focus on action and the longer term/final outcomes will focus on operationalising the outcomes. Focus Results Immediate Outcomes Short term Learning Intermediate Outcomes Medium term Action Final Outcomes Raising awareness of how ‘at risk’ students manifest themselves online Building knowledge on the type of data that needs to be collected to further inform practice Reporting on lessons learnt and offering practical advice for the sector. Producing a toolkit (checklist + guidelines) focusing on online behaviours which can be used to flag up potential ‘at risk’ students as early as possible Reporting on the use of the toolkit within Middlesex, its applicability to other contexts, etc along with practical advice for the sector. Longer term Conditions Incorporating the toolkit appropriately into academic workloads within the researching institution; the toolkit produced will influence academic practice and also feed into institutional policy; it will complement Middlesex University’s ‘Week 4 Reality Check/Programme Review’ process which all academics are required to carry out Making toolkit available to other HEIs along with guidelines on its use and further customisation as required. The toolkit will be posted to named contacts in each HEI and copies will also be made available to each HEA Subject Centres and Centre of Excellence (CETL) The toolkit will be launched at a one day conference hosted by Middlesex University which will aim to bring together research from across the UK related to the topics of e-learning and retention. Project impact and dissemination Please detail the anticipated impact of the project (research, policy, practice), dissemination activities and potential for future funding. Please also include reference to the intended target group where appropriate. (Maximum 500 words. Please continue on a separate sheet if necessary) Research The proposed research project aims to build capacity with regard to retention in relation to e-learning, where a gap in the research field has been identified and detailed above. Policy The government’s widening participation to higher education agenda may not be of benefit to everyone. Recent research (Bynner, 2003 cited in Simpson, 2006) illustrates how the physical, mental and financial well-being of individuals dropping out of HE is at jeopardy “yet the policy of access and widening participation often ignores and silences the deeper level of student subjectivity and positionality” (Burke, 2004). Irrespective of the nature of the cause and effect relationships of these research outcomes one needs to wonder if ‘at-risk’ students are identifiable then what is the moral responsibility of the University as a professional institution which serves society? Also, what is the responsibility of the individual academic staff member who is facilitating their learning? Practice This research project is intended to be of a practical nature and the evaluation will feed back into the institution, to the benefit of the student learning experience, whilst having applicability to the sector; guidelines and reports will aim to and assist the institutions in identifying ‘at-risk’ students from their online behaviours. The outcomes will be of interest to academic staff and managers, FE and other partners as well as to the wider HE community which is concerned with retention and progression rates and is currently engaged in blended learning. This project will have: Immediate impact in terms of institutional learning and awareness raising internally and externally. medium term practical impact where the tool produce will influence academic practice leading to more ‘at-risk’ students succeeding in their studies and also feed into institutional policy longer term impact by operationalising the anticipated outcomes and making them available to the sector. Dissemination Ongoing dissemination through a dedicated website (information sharing, further conceptual understanding) HEA and ALT conference presentations (information sharing), Publication of paper(s) (information sharing), The operationalisation of the outcomes aims to inform policy and practice within Middlesex toolkit sent to all HEIs, HEA Subject Centres and CETLs whose work relates to these issues will also receive copies of the toolkit (ie CETL in Blended Learning at Herfordshire, CETL in the Student Experience at Wolverhampton, etc) (dissemination for change, informing HE practice) A one-day conference bringing together expertise in e-learning and retention research and launching the toolkit. This will be led by the Director for Learning and Teaching. (dissemination for change, informing HE practice). Future research The future research potential of this project lies in investigating sector-wide, national retention trends in relation to e-learning behaviour. An individual may choose to withdraw from a programme offered at one HEI in order to study a more suitable programme at another HEI; although this individual may appear to have withdrawn from an institution, they have not withdrawn from academic studies in the HE sector. A longitudinal study would significantly further understanding of retention at a macro level. Projected costs Please list the main costs of the project and refer them if possible to phases in the work-plan The total funding requested from the HEA is £34,200. An additional £9000 will be made available by Middlesex University as described below. Match funding also includes staff time of the Director of Learning and Teaching (PVC), Head of e-Learning, CLQE Researcher, one academic member of staff (to be identified for the pilot phase) and one VLE project officer (from the CLQE e-learning team). CVs of the 3 main team members are attached. The break down of what is to be funded and by whom is available below. Tasks Recruitment of P/T Project Researcher (0.5 P/T graded at RB1) Establish a Project Team Create detailed project plan Website Carry out an extensive literature review/desk study Sampling and identification of modules to be studied Observations of online interactions and phenomena Analysis of tracking data Interviews Analysis of interview data Authoring of toolkit Pilot phase Revise toolkit as Details Recruitment, salary costs approx £29,700 Lease of IT equipment for 1 year £500 – (internally funded) Head of e-Learning (internally funded) Funding Body HEA & MDX funded Funding required £29,700 MDX funded Head of e-Learning (internally funded) To be set up and maintained by VLE Project Officer (internally funded) Project Researcher and CLQE Researcher HEA & MDX funded Project researcher Project researcher Project researcher Professional transcription costs Project researcher and CLQE Researcher Director of Learning and Teaching (internally funded), Head of e-Learning (internally funded), CLQE Researcher (internally funded) and project researcher (HEA funded) MDX academic (internally funded) and project researcher evaluation Head of e-Learning (internally funded), HEA funded HEA & MDX funded MDX & HEA funded £1000 appropriate Design, layout and print toolkit Conference and launch of toolkit Reports, publications and conference presentations MDX Researcher (internally funded) and project researcher Designer (internally funded) Printing costs - approx £2000 Up to £9000 The event will be lead by the Director of Learning and Teaching. Head of e-Learning (internally funded), MDX Researcher (internally funded) and project researcher MDX & HEA funded MDX funded £2000 HEA & MDX funded £1500 Conference attendance - £1500 (HEA) Travel, accommodation & subsistence - £1000 (MDX) References: Beaudoin, M. F. (2002), 'Learning or Lurking? Tracking the “Invisible” Online Student Internet and Higher Education, 5 (2), 147-155. Brown, A. and Dowling, P. (1998), Doing Research/Reading Research: A Mode of Interrogation for Education. London: Falmer Press. Burke, P. J. (2004), 'Women Accessing Education: Subjectivity, Policy and Participation'. Journal of Access, Policy and Practice, 1 (2), 100-118. DFES. (2003), The Future of Higher Education, White Paper [online] Available at: http://www.dfes.gov.uk/hegateway/hereform/. Ehrman, M. (1990), 'Psychological Factors and Distance Education'. American Journal of Distance Education, 4, 10-24. GlenaffricLtd. (2006), Mini Guide to Project Evaluation. Unpublished. Gunawardena, C. N. and Zittle, F. J. (1997), 'Social Presence as a Predictor of Satisfaction Within a Computer-Mediated Conferencing Environment'. American Journal of Distance Education, 11 (3), 8-26. HEFCE. (2001), 01/73 - Partnerships for Progression. [On-line]. Available at: http://www.hefce.ac.uk/pubs/hefce/2001/01_73.htm. Hewling, A. (2004), Tools for Online Tutors: A review of the Effectiveness of the Student Tracking Facilities in One Blackboard Classroom. Paper presented at the Networked Learning Conference 2004, [online] Available at: http://www.networkedlearningconference.org.uk/past/nlc2004/proceedings/individual _papers/hewling.htm. Mortiboys, A. (2002), 'Retention as a measure of university effectiveness'. Exchange (1), 14-16. NCIHE. (1997), Report of the National Committee (Dearing Report). Osborn, V. (2001), 'Identifying At-Risk Students in Videoconferencing and WebBased Distance Education'. American Journal of Distance Education, 15, 41-54. Pappas, G., Lederman, E. and Broadbent, B. (2001), 'Monitoring Student Performance in Online Courses: New Game-New Rules'. Journal of Distance Education, 16 (2). Parmar, D. and Trotter, E. (2004), 'Keeping our students: identifying factors that influence student withdrawal and strategies to enhance the experience and retention of first-year students'. Learning and Teaching in the Social Sciences, 1 (3), 149-168. Simpson, O. (2003), Student Retention in Online, Open and Distance Learning. London: Taylor and Francis. Simpson, O. (2006), The Student Retention Business, Keynote Presentation, Annual Learning and Teaching Conference 2006 Middlesex University, London. Tinto, V. (1993), Leaving College: Rethinking the causes and cures of student attrition. (2nd ed.). Chicago: University of Chicago Press. Wang, A. Y. and Newlin, M. H. (2000), 'Characteristics of Students Who Enroll and Succeed in Web-based Psychology Classes'. Journal of Educational Psychology, 92, 137-43. Wang, A. Y. and Newlin, M. H. (2002), 'Predictors of Performance in the Virtual Classroom'. T.H.E. Journal Online, [online] Available at: http://thejournal.com.the/printarticle/?ie=15973. Yorke, M. a. T., L. (2003), 'Improving the retention of students from lower socioeconomic groups'. Journal of Higher Education Policy and Management, 25 (1), 6374. Please return your completed form by noon on 08 June 2007. Please provide one electronic copy to e-learning@heacademy.ac.uk and one signed hard copy to: Clare Campbell Corporate Services Administrator The Higher Education Academy Innovation Way York Science Park Heslington York YO10 5DQ Tel: 01904 717500 Fax: 01904 717505 Email: e-learning@heacademy.ac.uk Please direct any queries to Rachel Farrand, Programme Manager (e-learning) on 01904 717500 or at rachel.farrand@heacademy.ac.uk Appendix – Updated list of CVs 1. Kyriaki Anagnostopoulou, Head of e-Learning 2. Deeba Parmar, CLQE Researcher 3. Prof. Barry Jackson, Pro Vice Chancellor and Director of Learning and Teaching Curriculum Vitae Kyriaki Anagnostopoulou Email: K.Anagnostopoulou@mdx.ac.uk Educational Qualifications Doctorate in Education 2006 – present Institute of Education, University of London Masters in Design and Media Arts 1996 - 1997 University of Westminster - London, UK BA(Hons) in Graphic Design - Computer Graphics 1991 - 1996 Technological University of Athens in Greece, School of Graphic Arts & Artistic Studies Professional qualifications, with dates and levels attained: WebCT Certified Senior Trainer – WebCT (2004) Registered member of the HE Academy (2002) Certificate for Teaching English as a Foreign Language - Greek Ministry of Education (1991) Current Employment Head of e-Learning (February 1999 – present) Centre for Learning and Quality Enhancement (CLQE) , Middlesex University North London Business Park, New Southgate, London, N11 1QS As the Head of e-Learning am working on developing and improving teaching and learning to meet the current and future needs of the University’s students in accordance with the University’s Learning, Teaching and Assessment Strategy. In particular I have responsibility for the development and management of e-learning initiatives and the implementation of the University’s Virtual Learning Environment. My role focuses on supporting academic and support staff to achieve effective embedding of technology to support learning and teaching at individual, school and institutional level. My work aims to inform institutional policy and practice and involves consultancy, staff development events, contributions to the University’s PGCHE, collaboration and liaison with academic and support staff, development of online learning resources, project management and supporting collaborative (national and international) initiatives aimed at promoting the pedagogically sound uptake of specific learning technologies. I have been involved in the authoring and development of tools, templates and toolkits which guide academics in designing distance learning materials within the context of their subject and e-learning. It is part of my role to have a presence in the wider educational development field and be present at the forefront of e-learning developments nationally and internationally. A list of publications, presentations and relevant institutional and national roles I have taken up in my current role is available below. Institutional roles Co-ordinator or the University’s e-Benchmarking exercise Chair of the e-Learning Strategy Group. Member of the Teaching and Learning Committee Manager of the OASIS e-Learning Support team within the CLQE which is responsible for the implementation of the University’s VLE, relevant staff development, support for academic and support staff. I researched, evaluated and recommended the adoption of a standardised virtual learning environment to address a variety of pedagogical and organisational issues. Author of the University’s ODL templates for developing online materials Author of the University’s e-Learning Strategy (forthcoming) Co-author of four interlinked guides/ toolkits on e-learning (study guide, tutor guide, author and reviewer’s guide and the manager’s guide) Mentor for the WebCT Certified Trainers based within the institution or those undertaking the certification. Institutional representative for Association for Learning Technologies (ALT) National/International roles Since 1999 I have presented and facilitated workshops at over 20 conferences, both national and international, on topics relating to e-learning, staff development and managing change. I have numerous published works in books and journals in the field of e-learning and educational development (listed in the relevant section of this document) I am a member of the Heads of e-Learning Forum (HeLF) I am a member of JISC Experts Group, an advisory group for their e-Learning Programme I am a member of the Teaching and Learning Technology Officers - a special interest group affiliated with ALT. I am a member of the HE Academy (previously ILTHE) I am a member of the International Vista User Group Forum I was an invited contributor to an online course run by the University of Alberta, Canada in 2002 which experimented with teaching techniques for e-learning. I was an invited speaker for the Institute of IT Trainers (London Region) in 2004. I am the co-author of a module aimed at middle managers as part of the JISC-funded project titled “Management Connections Online”. This is available for use by all HE and FE institutions. I have planned and facilitated workshops with colleagues from a number of other institutions across the UK. Membership to Professional Bodies Fellow of the Higher Education Academy (HEA) Association for Learning Technologies (ALT) Staff and Educational Development Association (SEDA) Work History 2006 – present 2002 1999-2003 1997 - 2002 1997 – 1999 School Management Committee - Bray Pre-school Commissioned Author LTSN Generic Centre Learning Technologies Advisor Centre for Learning Development, Middlesex University Lecturer (concurrent with above post) School of Communication and Creative Industries, University of Westminster Research Assistant - Information Design. (F/T) – funded by EPSRC Transport Management Research Centre, Middlesex University 1998 Lecturer (P/T) - concurrent with above post School of Art, Design and Performing Arts, Middlesex University 1995 – 1996 Junior Animator MAGIKON Inc. - Athens, Greece 1995 Job title: Graphic Designer (F/T) Her Majesty’s Stationary Office , Norwich, Norfolk 1993 – 1994 Junior Animator MAGIKON Inc. - Athens, Greece Previous Research “The Development of Improved Methods for Representing Road Accident Data” Middlesex University - London, UK My personal responsibilities and interests were in the area of form design, human interaction with formatted text and visual communication (print and screen based) in order to highlight and address the sources of error in data capturing by the police. 1997 - 1999 “The role of Graphic Design in the Teaching and Learning Process” University of Westminster - London, UK Research which lead to the production of interactive educational material (CD-ROM) for key stage 2 science curriculum. Field testing and placing the final product in the public domain were key issues. This research project required collaboration with Health Authorities, Teacher’s Centres and local schools. 1996 - 1997 Publications 2007 Haynes, M and Anagnostopoulou, K 2007 (forthcoming) Managing Online Learning London: Middlesex University 2005 Anagnostopoulou, K and Haynes, M 2005 eLearning – Authoring and Reviewing Materials London: Middlesex University Anagnostopoulou, K and Haynes, M 2005 (2nd ed) eLearning – A study Guide London: Middlesex University Haynes, M and Anagnostopoulou, K 2005 (forthcoming) (2nd ed) eLearning – A tutor guide London: Middlesex University 2004 Haynes M., Bakry W-E and Anagnostopoulou K., (2004) Ensuring quality enhancement through the four pronged approach to supporting online learning, Proceedings of the 21st ICDE World Conference - Lifelong Learning in the Networked World, Hong Kong, 18-21 February, 2004. Haynes M, Anagnostopoulou K, Bakry W 2004 Measuring quality enhancement through the four pronged approach to supporting online learning Open Praxis, Bulletin of the International Council for Open and Distance Education Vol 1 pp 12-15 2003 Anagnostopoulou, K and Haynes, M et al 2004 eLearning – A study Guide London: Middlesex University Haynes, M and Anagnostopoulou, K et al 2004 eLearning – A tutor guide London: Middlesex University 2002 Anagnostopoulou, K 2002 Designing to Learn and Learning to Design: an overview of instructional design models LTSN: York [online at: http://www.heacademy.ac.uk/resources.asp?process=full_record&section=generic&id=198 last accessed 17.05.05] 2001 Haynes, M. and Anagnostopoulou,K. What’s in it for us? On-line Learning Environments in Fallows,S. and Bhanot, R. (Eds) "Educational Development Through Information and Communications Technologies" London: Kogan Page. Jackson, B. and Anagnostopoulou,K. “Making the right connections: improving quality in online learning” in Stephenson, J. (Ed) "Teaching and Learning Online: new pedagogies for new technologies" London: Kogan Page Anagnostopoulou,K. and Haynes, M. Managing Online Learning Environments: an online module for middle managers, Management Connections On-line (funded by JISC, managed by University of Abertay, Dundee) (online) 1998 “The Contribution of Information Design to Road Safety by Improved Methods of Data Collection: a case study” Paper was presented at the 9th International Conference on “Road Safety in Europe” in Cologne, Germany and is published as part of the proceedings. Conference Presentations and facilitated workshops Anagnostopoulou, K (2007) Blending Learning, Blurring Professions and (re)Branding Universities, Keynote Presentation, Information Technologies in Education in the 21 st Century, Yerevan, Armenia 21-23 May 2007 Haynes M., Bakry W-E and Anagnostopoulou K., (2004), The Four-Pronged Approach to Supporting Online Learning, 15th International Conference on Teaching and Learning, Jacksonville Florida April 2004 – presented by M. Haynes Haynes M., Anagnostopoulou K and Bakry W-E and., (2004), "Taking a Four-pronged Approach to Supporting eLearning E-Learn 2004, Washington DC 1-5 November 2004 – presented by M. Haynes Haynes M., Bakry W-E and Anagnostopoulou K., (2004) Ensuring quality enhancement through the four pronged approach to supporting online learning, 21st ICDE World, Hong Kong, 18-21 February, 2004 – presented by M. Haynes Anagnostopoulou, K. (2004) Project to Institutional Asset, WebCT European User Conference, Amsterdam February 16-18 2004 Anagnostopoulou, K. (2004) The Global Campus Learning Model, Global Campus Workshop, Cairo 29-31 January 2004 Haynes, M., Anagnostopoulou, K., Hall, J., Hughes, G., Wiles, K and Hutchins, M. E-Learning Futures: promises from above – realities on the ground 9th International Conference ALT-C2002: Learning Technologies for Communication University of Sunderland 9-11 Sept 2002 Anagnosotpoulou, K. and Haynes, M. Managing Ch@nge SEDA Conference, Manchester 20-21 Nov 2001 also presented as a poster session at the SEDA Conference, 11 - 12 April 2002 Anagnosotpoulou, K. and Haynes, M. Opening Pandora's Box: Forces for Good or Evil? 14th International Conference on College Teaching and Learning, Jacksonville, FL USA 9-13 April 2002 – presented by M. Haynes Core, J., Haynes, M., Anagnostopoulou, K. and Wiles, K. Journey into space: How does the learning environment influence the approach of both students and teachers to learning and teaching? ALT-C2001 Changing Learning Environments, Edinburgh 11-13 Sept 2001 McElearney, G., Diercks-O’brien, G., Hunter, B. Sharratt, R. and Anagnostopoulou, K. Institutional Strategies for Promoting Learning Technologies: Views "From the Ground Up", ALT-C2001 Changing Learning Environments, Edinburgh 11-13 Sept 2001 Anagnosotpoulou, K. and Haynes, M. The Fast Food Approach to Staff Development "Challenge to Challenge" SEDA Conference, Glasgow, 2-3 April 2001 – presented by M. Haynes Haynes, M and Anagnostopoulou, K. Metaphors in Staff Development SEDA Conference Developing the Developers, Manchester 20-22 Nov 2000 Anagnosotpoulou, K. and Haynes, M. “at the end of the twentieth century the people of Earth thought the planet was covered by a vast net” - an introduction to on-line learning environments (by invitation) ALT-C2000 Integrating learning technology practice, policy and partnership ALT-C, Manchester 11-13 Sept 2000 (by invitation) Haynes, M, Anagnostopoulou, K., Core, J. and Wiles, K. The Martini Experience - What are the implications of student demand for any time, any place , any where delivery for Higher Education? ALT-C2000 Integrating learning technology practice, policy and partnership, Manchester 11-13 Sept 2000 Jackson, B. and Anagnostopoulou, K. Making the right connections: improving quality in online learning ICLML Conference Teaching and Learning Online: new pedagogies for new technologies, London 7-8 Sept 2000 Anagnostopoulou, K. and Haynes, M. “at the end of the twentieth century the people of Earth thought the planet was covered by a vast net” - an introduction to on-line learning environments SEDA Conference “Reaching Out” Coventry 10-12 April 2000 Haynes, M. and Anagnostopoulou, K. The Classical Approach to Staff Development or Pyramid-Selling off the back of a Trojan Horse SRHE Creativity in Education, University of Stirling 12-13 June 2000 Curriculum Vitae Name: Deeba Parmar Date of birth: 3 April 1979 Education 2006-present Middlesex University, PhD Exploring the Student Experience 2000-2002 The Nottingham Trent University, Masters in Science (Research Methods) 1997-2000 The Nottingham Trent University, Bachelor of Science (Social Sciences, 2 (i), Honours) Present Employment Research Fellow, Centre for Learning and Quality Enhancement (previously Centre for Learning Development), Middlesex University North London Business Park, Oakleigh Road South, London, N11 1QS since July 2002 Leading institutional research on: the first year experience; retention and progression and learning, teaching and assessment Leading research and disseminating findings of the ISLER project (The Impact of the Student Learning Experience on Retention Participate in retention and progression research with external Higher Education Institutions Develop supporting materials for academics and students to enhance the student experience from findings from ISLER research Supporting academics within the university on research concerning the Learning, Teaching and Assessment Strategy Supporting staff with issues concerning retention, progression and the student learning experience. Supporting the organisation of and participating in Middlesex University’s mini-conference series Steering group member of Middlesex University’s external conference ‘Challenging the Orthodoxies’ Steering group member of the; Learning and Teaching Research Network, Action and Research group, Retention and Progression group and Learning Framework Advisory panel, Learning Framework Communications group and the reality check sub-group. Liase with all School led Retention and Progression Strategy groups Liase with all groups relating to the student experience and research. Publications Hills, J, Sewell, K & Parmar, D (2006) Bridging the Gap. Proceedings of the 2006 ‘Student Retention, progression and social inclusion’ conference. Bath Spa University. 1 &2nd September 2006. Parmar, D & Cunningham, S (2006) Is the Reality check a reality check? Proceedings of the 2006 ‘Student Retention, progression and social inclusion’ conference. Bath Spa University. 1 &2nd September 2006. Chapman, A, Parmar, D & Trotter, E. (2006) Learning through research: The First Year Experience from the Mature Students Perspective. Proceedings of An International Conference Devoted to Fine-Grained Qualitative Research into Higher Education. Higher Education Close Up 3 conference, Lancaster University. 24th- 26th July 2006. Crooks, B & Parmar, D. (2005) A Tale of Two Universities. Proceeding of the 2005 Further and Continuing Education (FACE) Conference. Towards a Global Understanding of Lifelong Learning: Making a Difference. 6-8 July 2005 Parmar, D. & Trotter, E. (2005) Keeping our Students: Identifying factors that influence student withdrawal and strategies to enhance the experience and retention of first year students. Learning and Teaching in the Social Sciences 1(3) 149-168. Parmar, D. (2005) Building success for all our students: Enhancing the first year student experience in Rust, C. (eds.) Improving Student Learning: Diversity and Inclusivity, Proceedings of the 2004 12th International Symposium. Oxford: The Oxford Centre for Staff and Learning Development. 6-8th September 2004 Presentations and Papers at Conferences Cunningham, S & Parmar, D. Is the reality check ad reality check? Student Retention, progression and social inclusion’ conference, Bath Spa University. 1 &2nd September 2 Hills, J, Sewell, K & Parmar, D. Bridging the gap. Student Retention, progression and social inclusion’ conference, Bath Spa University. 1 &2nd September 2006 Chapman, A, Parmar, D & Trotter, E. Through the eyes of the mature student. An International Conference Devoted to Fine-Grained Qualitative Research into Higher Education, Higher Education Close Up 3 conference, Lancaster University, 24th-26th July 2006. Parmar, D, Chapman, A & Trotter, E. Learning through research: The First Year Experience from the Mature Students Perspective. 'European First Year Experience Conference', University of Teesside, 26th-28th April 2006. Parmar, D. Other', 'personal' and 'unknown': An institutional approach to exploring the reasons behind withdrawal statistics. British Educational Research Association, University of Glamorgan, 14-17th September 2005 Parmar, D. Institutional Habitus Vs Individual Capital. 18th First Year Experience Conference - International Conference, University of Southampton. 11-14th July 2005 Parmar, D. Exploring the Student Experience. Student Conference, University of Oxford, 22nd April 2005 Changing the Student Experience: Retention and Inclusivity – Translating Strategy into Success Symposium with colleagues from Middlesex University Improving Students Learning - Diversity and Inclusivity, University of Birmingham, 6-8 September 2004 Parmar, D. & Trotter, E. Keeping Our Students. Staying Power: Student Retention and Success, University of Teesside, 6-8th July 2004 Parmar, D. The ISLER Project: What have we learnt? Research into student retention at Middlesex University. 17th International First Year Experience Conference. 14-17th June 2004 Professor Barry Jackson MA(RCA) FRSA Current post Director of Learning & Teaching, Pro Vice-Chancellor Middlesex University 1997present North London Business Park Oakleigh Road South London N11 1QS Previous employment Dean of Art, Design and Performing Arts, Campus Head and PVC 1995-97 Middlesex University Head of School of Visual Communication Design 1993-95 Middlesex University Head of Information Studies 1989-93 Falmouth School of Art & Design Head of Information Design 1987-89 Falmouth School of Art & Design Course Leader, BA(Hons) Scientific & Technical Graphics 1985-87 Cornwall College of F & HE Lecturer, BA(Hons) Graphic Information Design 1982-85 Harrow College of Higher Education Part time lecturer, Graphic Design & Illustration Harrow College of Higher Education (degree level) Thurrock Technical College (foundation level) Middlesex Polytechnic (degree level) Lanchester Polytechnic (degree level) 1975-82 Freelance design and illustration practice 1974-88 Various clients Designer/art editor 1973-75 Mitchell Beazley Multimedia Education Royal College of Art 1970-73 MA(RCA) 1973 Hornsey College of Art 1967-70 HCA Diploma (Graphic Design) 1970 Walthamstow College of Art 1966-67 Foundation Certificate 1967 Westfield College, University of London Selected professional development uncertificated study towards BSc in Zoology & Botany Widening participation and student retention CHERI London SEDA Autumn Conference Manchester 1965-66 2001 2001 External examining Personal Development Planning – GC conference Birmingham Reflections on subject Review –Seminar CLTAD, London Heads of Educational Development Group - residential meeting Coventry Learning & Teaching Strategies - good practice, HEFCE Seminar University College, London National Co-ordination Team - FDTL workshops London HEDG meeting - Cooke Report OU, London SEDA Autumn Conference Birmingham LTSN Seminar - Institutional change York Chudleigh Group Symposium: implementing e-learning London SEDA Spring Conference: Research, and educational development, Birmingham The HE Academy - LTSN GC seminar SOAS, London The DfEE e-learning strategy - ALT Policy Board seminar BirkBeck College, London SEDA Spring Conference - Birmingham 2001 ALT Seminar – modeling of e-learning initiatives HEFCE, London CETL Bid Preparation -HEFCE London Research and Teaching Relationships HE Academy seminar Team Leader workshop and Change Academy HE Academy Student Retention Conference London PVC Network meetings HE Academy 2003 BA (Hons) Graphic Design Nottingham Polytechnic/Nottingham Trent University BA (Hons) Art and Design Bradford & Ilkley Community College 1989-93 2001 2001 2001 2002 2002 2002 2003 2003 2003 2003 2003 2003 2004 2006 2006 2006 2006 1993- 97 Validation and review BA (Hons) Graphic Design Coventry University BA Art and Design University College Worcester Diploma in Graphic Design Temasek Polytechnic, Singapore PhD submission Wolverhampton University MA Art & Design Nottingham Trent University PGCert and MA Higher Education Thames Valley University 1994-98 External member, validation or review panel: BA (Hons) Graphic Design pathway, Liverpool Polytechnic BA (Hons) Graphic Design, Camberwell College, The London Institute MA Publishing, Norfolk Institute of Art & Design BTEC HND Graphic Design, ND Fashion, at FSAD BAs (Hons) Photography/ Illustration, Manchester Metropolitan University BA (Hons) modules in Art & Design, Worcester College BA (Hons) units in Design, Brighton University HND Fine Art, HND Design, Barnet College BA(Hons) Fashion Promotion , London College of Fashion PGCert Higher Education, London Institute MA Learning and Teaching, University of East London BA (Hons) Graphic Communication, Pearl Academy, Delhi (for Nottingham Trent University) BA Foundation Degree Design, New College Nottingham 1992 - 2006 Chair of validation or review: BA(Hons) Fine Art: Painting, Northbrooke College (Open University) BA (Hons) Multdimensional Design, Northbrooke College (Open University) BA(Hons) Jazz, Middlesex University BSc (Hons) Animal Technology, Middlesex University BSc (Hons) Environmental Health, Middlesex University Health & Social Science Subject Area, Middlesex University MSc Risk Assessment, Middlesex University BA Hospitality Management, Middlesex University MA Arts and Media Management, Utrecht School of Arts 1997-2000 1997-99 2001 2002-06 2004-07 QA experience selected conference contributions Ravensbourne College External member of Academic Standards Committee Central School of Speech & Drama External member of Teaching and Learning Committee HEQC Auditor (Two full audits, one continuation audit 1994 - 98) HEFCE Specialist Subject Reviewer for Art and Design (Two Subject Reviews 1999) Institutional Facilitator for Subject Review: Nursing; Education Studies Teaching Fellowship Appointment Panel, Plymouth University External Adviser Institutional Audit, Middlesex University Member of Audit Task Group Open University Validation Committee External Committee Member Collaborative Audit, Middlesex University Member of Audit Task Group Teaching Fellowship Appointment Panel – Napier University External Assessor Review of Annual Monitoring Report Process, Middlesex University Panel member 1993-95 3rd Symposium on Improving Student Learning, Exeter paper: "Encouraging research into learning in a subjectrelated context" workshop: ‘The Internet as a resource for research into learning’ Developing students, developing staff - SEDA Conference, Sunderland paper: ‘Managing to help teachers change’ Design History Conference, London paper: ‘Design education: facing the future’ LTDI Edinburgh speaker: Evaluating learning in learning technology Diversifying learning in art and design seminar, Open Learning Foundation seminar co-organiser and presenter Napier University L&T Conference keynote: Institutional strategies for learning and teaching 7th Improving Student Learning Symposium session chair: Understanding learning in art and design ILT Conference, York workshop: From mapreaders to mapmakers 1995 1995-97 1994-98 1999-2000 2000-2001 1999-2002 2002-2003 2003present 2003-2005 20042007 2004 1995 1996 1998 1999 1999 1999 2000 Selected external consultancy 8th Improving Student Learning Symposium paper: analysis of departmental L&T strategies Educational Development and IT (EDIT) – seminar case study presenter SEDA/SRHE Research Seminar, London Institute seminar presenter: research into learning in art and design Multi-Centre European Mental Health Network Seminar paper: Issues for distance learning within a European multi-center framework Design Education Conference - Curtin University, Perth, Australia conference keynote: ‘Redesigning design education’ Dublin Institute of Technology conference keynote : ‘2001: building blocks not monoliths’ Anglia Polytechnic University conference keynote: ‘Yes, but…’: exploring questions of learning technology 9th Improving Student Learning Symposium, Edinburgh workshop: ‘Courses for horses: what pedagogy is appropriate for the new technologies’ paper, co-author: Educational Development and IT Strategies SEDA Conference, Dublin (with Durrant, Torrance and Williams) workshop: ‘Implementing a L&T strategy: the view from here’ 10th Improving Student learning Symposium, Brussels paper: ‘Ten years of improving student learning: where has it got us?’ European Association of Distance Learning, Glamorgan conference keynote: ‘Staff development for e-learning’ American Association of Higher Education Conference, Seattle paper: ‘On implementing an assessment policy’ WebCT Annual User Conference, San Diego Invited contributor to Executive Session WebCT European User Conference, London Invited contributor to Executive Session Brick walls and pathways: structures for learning Middlesex University Development Conference Research-informed Teaching panel member HE Academy seminar 2000 Middlesex University, London College of Printing, Ulster University staff development consultancies on Approaches to learning 1992-93 2000 2000 2000 2000 2001 2001 2001 2002 2002 2002 2003 2003 2004 2006 2006 and development work Papers and publications Wolverhampton University Improving learning in art and design - workshop Wolverhampton University Preparation for Subject Review Bucks and Chiltern College Preparation for Subject Review Dublin Institute of Technology Workshop on assessment in art and design George Monoux College, Walthamstow workshops on preparing students for HE EDNA Project – Educational Developers’ Needs Analysis steering group member, author of report: ‘Evaluations of funding council initiatives and their implications for educational development’ Sir George Monoux College, Walthamstow Action research project supporting teachers preparing students for HE Dublin Institute of Technology workshops on ICT implementation and learning contracts Centre for Learning & Teaching in Art & Design, London workshops on learning technology Sherkin Island Distance Learning Project, Co. Cork Contributor to residential weekend Sir George Monoux College, Walthamstow Consultancy work setting up professional development centre Woodhouse College, Friern Barnet Workshop on skills Dublin Institute of Technology, invitation symposium contributor - E-learning and learning contracts 1999 MSA University, Cairo Workshop: What is good teaching? Oak Hill Theological College Seminar: Programme specifications Open University Seminar: Curriculum design for diversity Dublin Institute of Technology: evaluation of Sherkin Island project 2003 Minerva Project: evaluation of online learning project 2005-07 HE Academy: Senior Associate secondment 2006-07 referee for Capability; Educational Developments; Active Learning; Higher Education Research and Development; ADC Journal 1998- 1999 1999 2001 2001 2001-02 2001-02 2001 2002 2002 2002-03 2002 2003 2003 2003 2004 Papers in journals Papers in edited books: External roles Supra-art – towards a new paradigm for design education in co-design, 1.03, June 1995, ISSN 1355-302X, pp. 3542 co-design, Milton Keynes A ramble around Subject Centre websites – implications for educational development with Davies, A. in Wisdom, J. (ed.) Educational Developments, Birmingham, SEDA Course design for learning: towards improving student learning in new courses Gibbs, G. (ed) Improving Student Learning: Theory and Practice, Oxford OCSD, Assessment practices in art and design: a contribution to learning? Gibbs, G. (ed) Improving Student Learning through Assessment and Evaluation Oxford OCSD, The impact of modularity on assessment in art and design Buss, D. (ed) The impact of modularity on art and design Plymouth, University of Plymouth Managing to help teachers change: an agenda for academic managers in Armstrong, S., Thompson, G., and Brown, S. (eds) Facing up to Radical Changes in Universities and Colleges, London, Kogan Page Evaluation of learning technology implementation in Mogey, N. (ed) LTDI Evaluation Studies, Edinburgh, LTDI Making the right connections: improving quality in online learning with Anagnostopoulou, K. in Stephenson, J. (ed) Teaching and Learning Online, London, Kogan Page Supra-design: transforming design education for the age of lifelong learning in Swann, C. (ed) Redefining design education for the university Perth, Curtin University Funded initiatives for the enhancement of learning and teaching: the implications for educational development LTSN Generic Centre http://www.ltsn.ac.uk/application.asp?app=resources.as p&process=full_record&section=generic&id=34 1995 Secretary, BA Graphics Association 1988-90 Chair, BA Graphics Association 1990 Chair, Association of Graphic Design Educators (GRADE) 1991-94 Honorary Chair, GRADE 1994-97 2001 1994 1995 1995 1997 1998 2001 2001 2002 Internal roles President, Council of Subject Associations in Art & Design (CoSAAD) 1993-95 Royals Society of Arts accepted as Fellow Member of executive, Group for Learning in Art & Design (GLAD) 1993 Improving Student Learning Symposium Steering Committee 1997present CTI Art & Design Steering Group member ELEN Project (TLTP3) Steering Group member Globalising Art & Design History (GLAADH) Project (FDTL3) Bid writer and Steering Group member National Teaching Fellowship Scheme Panel member SEDA Co-Chair Vice Chair Subject Centre ADC-LTSN Editorial Advisory board member ILTHE - Council Member 1996-98 Centre for Learning & Teaching in Art & Design, London Institute Selection panel for international conference submissions Harlow College Member of Governing Corporation; Chair Resources Committee LTSN Subject Centre: Languages, Linguistics & Area Studies steering group member HEFCE Assessment Panel member FDTL5 HEFCE Assessment Panel member CETLs HE Academy: Review of Subject Centres Panel member HEFCE QALT Committee member HE Academy Senior Associate 2003 2004 Chair of Faculty Board, Faculty Management Team, Campus Management Team, Faculty Academic Development Committee 1995-97 1993 1998-01 2000-04 2000 2001 2001-04 2004-06 2001present 2002-2004 20002007 2003- 2003 2004 2004 2005-8 2006-07 Member of Senior Management Team, University Academic Advisory Group, Visual Identity Group, Senior Management Conference Planning Group Member of Staff Development Strategy Group, Information Strategy Group, Graduate Employability Implementation Group Member of Management Team, Academic Board, Academic Standards and Quality Committee, Student Retention and Progression Sub-Committee, Service Heads Group, Assessment and Academic Regulations Committee, Teaching & Learning Committee, Investment Control Group, Middlesex University Dubai Project Team Project Leader: Key Skills Implementation 1993-97 Leader: Learning & Teaching Strategy Implementation 1998present Supervisor: PhD research on vegetable sourced printing inks 1998-2002 Supervisor DProf: The management of HE in FE - case studies 2002-04 Director of Studies: DProf research - Peer assessment in skills modules 2003present Chair Higher Education and Training Partnership L&T Group 2001-2002 Pro Vice Chancellor 2003present Chair – Vista Project Board 2005present Chair CETL Steering Group 2005present Chair Retention and Progression Group 2006present 1997present 2000present 1999-2001 Annex I: e- Learning Research Themes As this call is concerned with the HE student learning experience within an institutional context and to ensure maximum benefit to the sector, we will be looking to fund proposals that demonstrate impact together with well planned and effective dissemination. We will also be looking as to how proposals complement and/or take forward existing work in this area, e.g. as funded through the JISC. The information below each theme is intended to provide a context and examples, i.e. they are not intended to be prescriptive. 4. Student diversity within an HE institutional context and its impact on the demand for learning solutions. Recognising the changing characteristics of students entering HE. We are increasingly seeing larger and more diverse groups of students with different levels of previous experience and learning needs. E-learning is seen as helping to address some of the challenges this creates, e.g. proposals could identify how elearning is used in practice to respond to this need. 5. Disciplinary differences in the role and use of e-Learning. Approaches to teaching, learning and assessment can vary between disciplines. Proposals under this theme could, for example, highlight, compare and contrast different disciplinary approaches to the use of e-learning. 6. Recognition and integration of informal learning into the formal institutional context. With the growth in social and collaborative online learning through Web 2.0 technologies (Wikis, Podcasting etc), we are seeing the growth of informal learning, i.e. learning taking place outside of the formal classroom context. Questions are now being asked as to how this can be recognised and acknowledged in current approaches to teaching and assessment. 7. Single-subject e-Learning comparisons across institutions - a consortium approach to capturing outcomes. With the growth in online learning we are seeing more resources and materials being made available to students. We commonly refer to the term 'blended' learning, but this can vary between simply making optional support materials available through an institutional VLE, to a more reflective approach where a modules are redesigned to gain the maximum pedagogic benefits from both face-to-face and online learning, i.e. getting the 'blend' right. Proposals could, for example, examine approaches which address this latter objective from within one subject area and across different institutions.