SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
Introductions via Online Learning Environment
September/October, 2008
Participant Introductions & Facilitated Discussion on Projects – Facilitated by Eileen Jacobowitz
 Post 300 word biography to class webpage
 Review potential projects for group assignment and begin discussions with classmates
Module 1: Retreat at Grizzly Creek Ranch, 5900 Grizzly Road, Portola, CA 96122
Tuesday, October 14, 2008
11:00-11:30am
Participants Arrive
12:00-1:00pm
Lunch
1:00-1:15pm
Welcome
 Program genesis
 Program aspirations
 Community impact
Chet P. Hewitt, President & CEO
Sierra Health Foundation
1:15-1:30pm
Program Overview
 Program development, design and outcomes
 Five levels of leadership
 Types of learning
 Renshu
Rich Callahan, D.P.A., Director
USC State Capital Programs
1:30-3:00pm
Meta-4 exercise and simulation
 Impact of uncertainty and chaos
 J curve of learning
 Listening and leadership
 Leverage points for leadership in high velocity environments
Rich Callahan
3:00-3:15pm
Break
3:15-3:30pm
Projects as Leadership Practice
 Projects as Leadership exercises
 Application of Leadership practices
3:30-5:00pm
Projects: Overview, Selection, & Planning Activities
 Project process overview
 Developing problem statements & charters
 Next Steps
5:30-6:00pm
Reception
6:00-7:00pm
Dinner
UPDATED 9/15/2008 @ 3:00PM
Page 1 of 7
Rich Callahan
Eileen Jacobowitz, M.P.A,
University of Southern California
SUBJECT TO CHANGE
SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
Wednesday, October 15, 2008
7:15-8:00am
Breakfast Available
8:00-8:30am
Reflections
Rich Callahan and class
8:30am-12noon
Leadership Through Communication and Core Values
 Understanding the communication gulf
 The Holy Grail of Leadership: Core Values
 The five communication cultures
 “Click down” listening technique
Dave Logan, Ph.D.
CultureSync
12:00-1:00pm
Lunch
1:00-5:00pm
Leadership Through Communication and Core Values (cont)
 Tribal Leadership
 Core values stories
 Driving organizational culture through conversations
6:00-7:00pm
Dinner
7:00-8:30pm
Core Values Discussion
Dave Logan
Dave Logan and class
Thursday, October 16, 2008
7:15-8:00am
Breakfast Available
8:00-8:30am
Reflections
Rich Callahan and class
8:30-12:00pm
Leadership and Personal Development
 Inspirational Leadership
 Leadership and Motivation
Roderick Hickman, Managing Partner,
The Hickman Group
12:00-1:00pm
Lunch
1:00-4:30pm
Team Building Simulations
 Moonwalk: planning verse doing
 Lego Building
 Treasure Hunt
5:30-6:00pm
Reception
6:00-7:00pm
Dinner
UPDATED 9/15/2008 @ 3:00PM
Holly L. Baade, M.P.A.
Page 2 of 7
SUBJECT TO CHANGE
SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
.
Friday, October 17, 2008
7:15-8:00am
Breakfast Available
8:00-8:30am
Reflections
Rich Callahan and class
8:30-12:30pm
Appreciative Inquiry
 Introduction to techniques
 Applications for Organizations
Yoland Trevino, M.A
Transformative Collaborations
International
12:30-1:00pm
Reflections and Debriefing
Rich Callahan and class
1:00pm
Lunch- (sack lunch)
Module Two: Sierra Health Foundation, 1321 Garden Highway, Sacramento, CA 95833
Wednesday, November 19, 2008
7:30-8:00am
Breakfast Available
8:00-8:30am
Reflections
Rich Callahan and class
8:30am-9:30am
Work-Life Balance
 A framework from Traditional Chinese Medicine
 Diet, exercise, and energy
 Honoring your ancestors
Doc Mitchell
9:30-9:45am
Break
9:45-12:45pm
Leadership Strategy Model
 Values based leadership
 Gap Analysis
 Strategy and leadership
12:45-1:45pm
Lunch
1:45-5:00pm
Leadership Strategy Model continued
5:00pm
Dinner
John King, CEO,
JLS Consulting
John King
Thursday, November 20, 2008
7:30-8:00am
Breakfast Available
8:00-8:30am
Reflections
Richard Callahan
8:30-12:00pm
Leadership Effectiveness Assessment
 Understand key practices of customer focused leadership
 Use Leadership Assessment Instrument to assess leadership style
 Develop personal plan to improve one’s own leadership effectiveness
Ron Gilbert, Ph.D.
12:00-1:00pm
Lunch
UPDATED 9/15/2008 @ 3:00PM
Page 3 of 7
SUBJECT TO CHANGE
SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
1:00–5:00pm
Getting to WOW
 Customer Service Excellence
 Getting close to the customer
 Cycles of service
 Give them the pickle
5:00pm
Dinner
Ron Gilbert
Friday, November 21, 2008 start at the USC State Capital Center, 1800 I Street, Sacramento, CA 95811
7:30-8:00am
Breakfast Available
8:00-8:30am
Reflections
Rich Callahan and class
8:30-9:30am
Community and Government
 What to do
 What not to do
Grantland Johnson, former Director,
US Health and Human Services
Region IX
9:30-9:45am
Break
9:45-12:30pm
Policy Making
 Assessing opportunities
 Creating possibilities
 Exercise on individual policy
12:30-1:00pm
Travel to Sierra Health Foundation for lunch and afternoon session
1:00-2:00pm
Lunch
2:00-5:00pm
Team Building & Strategy
 Toxic Waste Exercise
 Characteristics of high performing teams
 Roles and Performance
 Trust building and communication
Elisabeth Kersten, Former Director
Senate Office of Research
Jerry Estenson, D.P.A. Professor
California State University, Sacramento
Module 3: Sierra Health Foundation, 1321 Garden Highway, Sacramento, CA 95833
Thursday, January 8, 2009
7:30-8:00am
Breakfast Available
8:00-8:30am
Reflections
8:30am-10:30am
Social Determinants of Health
 Understanding Community Needs through Research
 From research to impact
 Strategies for Improvement
UPDATED 9/15/2008 @ 3:00PM
Rich Callahan and class
Page 4 of 7
LaVonna Blair Lewis, Ph.D.
MHA Program Director
University of Southern California
SUBJECT TO CHANGE
SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
10:30-10:45am
Break
10:45-12:00pm
CEO as Bridge Builder and Strategist
 Strategy as context for CEO
 Tactics and a strategy model for building bridges
 Integrating model with specific needs of your organization
12:00-1:00pm
Lunch
1:00-5:00pm
CEO as Bridge Builder and Strategist
 Strategy, activity, and actions tied to vision
 Positioning the organization to achieve vision and mission
Nandini Rajagopalan, Ph.D.
University of Southern California
Nandini Rajagopalan
Friday, January 9, 2009 at Sierra Health Foundation, Sacramento
7:30-8:00am
Breakfast Available
8:00-8:30am
Reflections
Rich Callahan and class
8:30 –11:30am
Networks
 Inter-organizational networks
 Network Designs
 Characteristics of effective networks
 Best practices
Brint Milward, Ph.D.
11:30-12:30pm
Lunch
12:30-4:00pm
Straight Talk: Decision Making in Organizations
 Five types of decision making
 Distinguishing between participation and consultation
 The art of managing decisions
Eric Douglas, CEO
Leading Resources
Module 4: Sierra Health Foundation, 1321 Garden Highway, Sacramento, CA 95833
Thursday, February 19, 2009 at Sierra Health Foundation, Sacramento
7:30-8:00am
Breakfast
8:00-8:30am
Reflections
Rich Callahan and class
8:30-11:00am
The Financial Imperative
Tell the Story
Financial Reports- The Plot
Revenue - The Subplot
Carol Ackerson, M.B.A., D.P.A.
11:00-12:00pm
Lunch
12:00-4:00pm
Understanding and Managing Organizational Culture
 What is culture?
 Important distinctions and functions
 Relevance to organizational performance
 Managing culture
UPDATED 9/15/2008 @ 3:00PM
Page 5 of 7
Peter Robertson, Ph.D.
SUBJECT TO CHANGE
SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
4:00-4:15pm
Break
4:15-5:30pm
Project Discussions
5:30pm
Dinner
Eileen Jacobowitz
Friday, February 20, 2009 at Sierra Health Foundation, Sacramento
7:30-8:00am
Breakfast
8:00-8:30am
Reflections
Rich Callahan and class
8:30-12:00pm
Taking Charge: Leading Through Influence
 The change acceleration process
 Idea Decision  Full Successful Implementation (FSI)
 Collaborate without compromise
Negotiation Exercise
 Creating value
 Trust is earned- not given away at the front end
 Scarcity/Abundance beliefs
Laree Kiely, Ph.D. The Kiely Group
12:00-1:00pm
Lunch
1:00-5:00pm
Social Value Model
 Latitude of rejection Latitude of acceptance Acceptance point
 Asking questions and listening as the best tool you have
Laree Kiely, Ph.D.
Module 5: Sierra Health Foundation, 1321 Garden Highway, Sacramento, CA 95833
Wednesday, April 1, 2009
7:30-8:00am
Breakfast
8:00-8:30am
Reflections
8:30-9:30am
Legislative Processes
 Navigating and Negotiating the Legislative Process
 Fiscal and term limits impact
 Legislative models and processes
9:30-9:45am
Break
9:45-12:45pm
Creating and Managing Effective Boards
 Identify characteristics of effective boards
 Evaluate the performance of boards
 Connecting with diverse communities
12:45-1:45pm
Lunch
UPDATED 9/15/2008 @ 3:00PM
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Jon Brown, D.P.A., President AICCU
Bob Myrtle, D.P.A., USC
SUBJECT TO CHANGE
SIERRA HEALTH FOUNDATION LEADERSHIP INSTITUTE
CURRICULUM - CLASS VIII
1:45-4:45pm
Coaching and Mentoring
 Mentoring for the Moment
 Coaching Skills Inventory
Bob Myrtle
4:45-5:45pm
Team Presentation Preparation
Class
5:45pm
Dinner
Thursday, April 2, 2009
8:00-8:30am
Reflections
Rich Callahan and class
8:30-1:00pm
Project Presentations
Class
1:00-2:00pm
Lunch
2:00-2:30pm
Project Reflections
Rich Callahan and class
2:30-5:00pm
Facilitated Discussion of Program Impact
LaVonna Blair Lewis, Ph.D.
MHA Program Director
University of Southern California
5:00-6:00pm
Dinner
Friday, April 3, 2009, at the USC State Capital Center, 1800 I Street, Sacramento, CA 95811
7:30-8:00am
Breakfast
8:00-1:00pm
The Strategy Model Applied: Creating A Summer to Remember
 Noble cause to outcomes
 Assets-Behavior leading to designed outcomes
 Your strategy model
1:00-2:00pm
Lunch
2:00- 3:00pm
Travel to Sierra Health Foundation
Class
3:00-5:00pm
Graduation at Sierra Health Foundation Building
Class
5:00-7:00pm
Reception
Class and Guests
UPDATED 9/15/2008 @ 3:00PM
Page 7 of 7
Dave Logan, Culture Sync
SUBJECT TO CHANGE