SRIDAR DAKSHINAMURTHY
E-Mail: dsridar@gmail.com
Contact: +91- 9886178235
SENIOR SOFTWARE TESTING PROFESSIONAL: over 14 years of rich experience
Software Testing
“Excellence in implementing a multi-tier test strategy which included end-to-end functional and performance tests, GUI-level
tests for application functionalities, and unit tests & implementing V-Model development methodologies & automation testing
tools such as QTP and LoadRunner”
PROFILE SUMMARY
Software Testing
Defect Management
Issue Management
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Project Management
Cost Management
Resource Management
Agile SDLC
Risk Management
Team Management
Insightful experience in project management activities including project scoping, estimation, planning, risk management, QA
automation and management of the software application for web services including customer interaction, testing proposals,
environment set-up, effort estimation, scripting, execution, progress tracking review and maintenance of test cases
Skilled in end-to-end software testing from requirement analysis to system study, designing, coding testing and de-bugging
as well as handling automation/ writing scripts and deployment of application
Accomplished testing projects comprising Java, .NET and SharePoint technologies as well as managing testing projects in
Onsite-Offshore, Offshore & Onsite engagements
Successful in revamping the load and performance testing methodology and process, achieved improved execution
efficiency which improved scalability and contributed to customer satisfaction score
Effective leader with excellent motivational skills to sustain growth momentum while motivating individual performances
SKILL SET
Technical Skills
Operating Systems
Languages
Test Management Tool
Test Automation Tool
Domain Knowledge
Windows
Visual Basic, C
Clear Quest, HP Quality Center 9.2
Quick Test Professional (QTP), Load Runner 9.1,
WinRunner 7.6
Financial Services – Capital Markets and Banking
(Payments)
Functional Skills
 Defining and implementing the Key Performance Indicators (KPIs) of the Testing Team within the organization; supervising
the assignments of off-site testing resources, as needed
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Directing all operations which included setting definition of test estimation criteria, prioritizing test cases and reviewing the
test reports and testing artefacts
Updating the regression pack to provide the best application coverage; supervising the Regression Team and ensuring
timely delivery for each regression cycle
Using the HPQC Tool for design and execution of test cases
Ensuring that the team followed the Standard Defect Life Cycle using QualityCenter9.2 and maintaining the Inspection
Summary Form for test cases to record the time spent on individual module's test cases
Organizing the daily Defect Status Meeting along with Business Analyst, Developers, and the Project Manager
Preparing and executing run plan for the project
Outlining a flexible resource model and organizational structure, defined roles & responsibilities, including the creation of
job descriptions; completed job assessments
Guiding the Operations Team on Incident Management/Tool Support activities and ensuring strict adherence to SLA’s set by
the Leadership Team
WORK EXPERIENCE
Since Jul’04: Accenture, Bangalore as Associate Manager
Role:
 Handling a team size of 10-50 and responsible for all deliverables, schedule, overall performance management and team
management activities
 Implementing a multi-tier test strategy which included end-to-end functional and performance tests, GUI level tests for
application functionalities, and unit tests
 Revamping the load and performance testing methodology and process, achieving improved execution efficiency which
improved scalability and contributed to customer satisfaction scores
Highlights:
 Played a key role in taking effective measures to enhance Defect Confirmation % from 98.5% to 99.2% and Defect
Containment % from 97% to 99%
 Undertook initiatives such as creation of job aids for critical functionalities, flow diagrams, KT documents for new joiners, in
order to ensure that effective test documentation was in place
 Recognised for loading the Tree View based on user portfolio rather than on whole portfolio thereby improving
application performance by 20%
 Took several measures such as maintenance of RTM for every release and holding weekly call with the Product
Team/Project Initiator to ensure that applications were in line with requirements specified by clients
 Successfully overcame challenges of resource crunch when scope of testing got increased all of a sudden, delay in
completion of System Integration Testing and identification of P1 & P2 defects in the last cycle of SIT Phase during the
completion of UI Rewrite Phase 1 of 360 Control Project by:
o Adding more resources (in consultation with client)
o Forming Automation Team and creating & executing test scripts during SIT thereby reducing the delay of SIT
completion significantly
o Performing monkey testing after final code build to uncover any last minute fix broken existing
functionalities/already fixed defects
PREVIOUS EXPERIENCE
May’01- Jun’04: Softwrite Solutions Pvt. Ltd., Bangalore as Testing Engineer
EDUCATION
2001
M.C.A
St. Joseph’s College (Autonomous), Bharathidasan University, Tiruchirappalli, Tamil Nadu
1998
B.Sc. - Physics
St. Joseph’s College (Autonomous), Bharathidasan University, Tiruchirappalli, Tamil Nadu,
PERSONAL DETAILS
Date of Birth:
Languages Known:
18th June 1978
English, Tamil
Please refer to the annexure for the project details
ANNEXURE
PROJECT HANDLED
At Accenture
As Test Lead
Client:
First Data Corp.
Period:
Since Jun’14
Location:
Bangalore
Tools:
Clear Quest
Responsibilities:
 Leading 3 projects currently in TCOE comprising Automation and Manual testing teams for different releases in SIT testing
phase and driving them to closure
 Responsible for:
o Providing overall status update for all the projects involved.
o Producing and sending the defect report on daily basis to the client team and offshore leadership teams
o Speaking to the client managers on the status of the project and provide a prompt response whenever required by the
client; monitoring the progress of the test script creation and execution
o Resource allocation and task allocation; highlighting and managing risks to client/offshore leadership team and take
mitigating actions to overcome the risks.
 Driving the defect triage call (with onsite/offshore teams) and status update call with all the stakeholders.
 Providing prompt update for internal governance calls; handling overall performance management process for all the
resources involved in the team and mentoring them as well.
 Verifying the invoice generated by the client and reconciling them to remove errors; updating metrics for the project in the
internal tool; recognizing the right people in the right forum and uplift their morale
 Preparing test plan, scoping of test scripts for functional and regression testing; providing expertise during discussion with
the top management and development team
 Involved in the root cause analysis of the defects that were leaked from SIT to UAT/Prod and provided detailed analysis for
the same; responsible for making the defect rejection ratio and defect injection ratio (to UAT/Prod) to agreed minimum
level
 Taking the ownership of project management role to identify, motivate and mentor the right people to work on this project
 Involved in planning, staffing, communication and coordination with client and other stakeholders
As Operations / UAT Test Lead
Client:
Accenture
Period:
Mar’11 – May’14
Location:
Bangalore
Tools:
Clear Quest
Responsibilities:
 Led TGP Global Delivery Operations Reporting team and MME-DMS UAT Team
 Was handling:
o Overall reporting to the global leadership team on the internal operations.
o Management of MME-DMS UAT team & provided regular status update to the offshore and onshore manager
o multiple teams on different set of activities like Operations, Incident Management, End User requests management and
MME/DMS UAT teams
 Handled Incident Management & MME-DMS Integration Champion team from APAC
 Looked after the:
o Incidents that were raised and its resolution
o Closure of discussion with the client teams that were assigned as a part of Integration
o Timely updation in the co-ordination calls on the incident status and coordinating with the MME and DMS Level 2
teams for all the incidents
o Delivery of Engagement Scorecard reports to end users and other activities related to Engagement Scorecard.
 Offered support to DL Certification activities when required; gave DMS Support and MME-DMS UAT Test team at offshore
 Was responsible for all the:
o Delivered reports and its effectiveness
o Intermediate files that were delivered from the IDC
o Intermediate files and making sure that there were no slippage in the delivery.
o Status report on a weekly basis to the IDC manager and to the Onsite Manager on a weekly basis
As Test Lead
Client:
Bristol-Myers Squib
Period:
Mar’09 –Feb’11
Location:
Bangalore
Tools:
Quality Center 9.2, Load Runner 9.1
Responsibilities:
 Worked as Team Lead QA for different projects within BMS & was responsible for preparing System Test Scripts, UAT scripts
 Executed System testing, prepared Test Plan and Test Results & Index document
 Led Performance testing using Load Runner 9.1. Created scripts and analyzed the test results
 Created System Test Cases & Defect Management in HPQC 9.2; performed the role of HPQC Admin.
 Used extensively ADM (Accenture Delivery Methods) templates; involved in regular status updation with offshore and
onsite team; was responsible for estimation of Test Scripts creation and SIT
 Handled Job allocation to team members, mentoring and training them.
 Implemented AcRES - Accenture Requirements Engineering Suite (RAT Tool) for the project as it helped in refining the
requirements and creation of test scripts.
 Suggested the idea of "Exploratory Testing" under the category "Cost Savings" to the client and the idea got approved by
the client which actually helped in reducing the cost incurred in fixing the UAT defects as many of the defects gets identified
during this testing
As Test Lead
Client:
UBS
Period:
Jun’08 –Feb’09
Location:
Bangalore
Project:
IBD
Tools:
Quality Center 9.0, QTP
Responsibilities:
 Worked as Offshore test lead for managing the functional test team for Staff Planning project
 Was responsible for requirements analysis, RTM, resource allocation, test scripts allocation for different testing cycle, defect
management and providing sign-off from functional testing phase
 Involved in escalating issues and reported to the client lead on time.
 Successfully collated metrics at the end of each release and providing data to the SQA team
 Assured timely creation and maintenance of QTP scripts for the Staff Planning application
 Executed and reported results of QTP scripts for each and every cycle
As Onsite Test Coordinator
Client:
UBS
Period:
Nov’06 –Jun’08
Location:
Onsite – London, UK
Project:
IBD
Tools:
Quality Center 9.0, QTP
Responsibilities:
 Worked as an Onsite Test Coordinator for the onshore and offshore QA team for 19 months on different projects in IBD
department; was responsible for estimation and planning for the release based on the dates provided by the client
 Involved in analysis of requirement, effort estimation for analysis and creation of test scenarios and test scripts and QA
cycle, conducted Functional analysis and creation of test scripts in QualityCenter 9.0. as well as led Root Cause Analysis of
the defects
 Executed test scripts and reported the defects identified in QualityCenter for various test cycles of the project release
 Assured entire QA activity starting from analysis, creation, defect management, reporting for the application.
 Involved in build confidence, regression test for each and every release; was responsible for status reporting and client
interaction; interacted with the Development team and the Design team
As Senior Tester
Client:
UBS
Period:
Jul’05 –Nov’06
Location:
Bangalore
Project:
Hedge Fund Services
Tools:
Test Director
Responsibilities:
 Carried out design, creation and execution of Regression Test Scripts for the CTB-M team
 Updated the status of the Testing Team to the Supervisor
 Assisted the developers and new joiners on understanding the functionality of the application and on the defects
 Managed defects for System and Regression Testing in Test Director
 Sent status report on System and Regression Testing to the supervisor
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Conducted a session on various testing techniques to the CTB-M Team
Managed the Testing Team for various System & Regression Testing cycles and updated the same with the tracker on the
defects identified and major/known issues to the supervisor
As Tester
Client:
UBS
Period:
Jul’04 –Jul’05
Location:
Bangalore
Project:
Account Workflow
Tools:
WinRunner 7.6, Test Director
Responsibilities:
 Developed automated scripts (Functions) using Winrunner 7.6
 Executed Point to Point Testing, System Testing and Regression Testing
 Executed test cases and tracked defects using Test Director
 Involved in Peer Reviews and Walkthroughs of Winrunner Scripts
 Checked defects that were in the release notes and tracked the defects
 Created guidelines document for writing manual test cases
 Built Visio diagrams and functional analysis on KYC (Know Your Customer) for Account Workflow
 Undertook analysis of Functional Documents for STP-TAD and created Test conditions based on the functional documents
 Provided weekly update of IDC resource actuals (Testing Team) with the Onshore Team
 Maintained Team List and their details in the KMIT site of the UBS Network
 Nominated the team members for Professional Development Training
 Conducted internal training on Winrunner for the team members as a part of re-skill program and while development of
Automated Regression Test Suite (ARTS)
 Ensured that the new joiners in the team completed the AML/Confidentiality Training (Mandatory on UBS network) and
reporting the same to the supervisor and in the KMIT site
 Resolved technical issues while doing TSL coding and guided the junior testers on System Testing & Regression Testing
At Softwrite Solutions
As Junior Developer/Tester
Client:
Various clients
Period:
May’01 – Jun’04
Location:
Bangalore
Tools:
Visual Basic, Crystal Reports
Responsibilities:
 Created screen design and procedure in Visual Basic language for projects such as Inventory Management System,
Marketing Management System & Hotel Management System
 Developed test cases based on requirements
 Performed system tests and reported defects to the development team
 Prepared defect reports at the end of the day and shared with the Team Lead
 Executed the test cases and analyzed the failures