Agenda Item: 11.1 Author: Francesca Thompson, Director of Nursing Public Trust Board: 16 June 2008. Board Sponsor: Francesca Thompson, Director of Nursing Status: Standing Item Appendices: N/A CLINICAL GOVERNANCE REPORT 1. Introduction This report covers the key clinical governance issues raised over the past month. 2. Background This work supports the work undertaken by the monthly operational governance and bi-monthly clinical governance committees. 3. Key Issues 3.1 The RUH has contributed to the Wiltshire Local Safeguarding Adults Annual Report by providing a summary report of activity. It is evident that the profile of this important agenda will be raised over the forthcoming year through national policy and a Healthcare Commission specified interest with regard to care of older persons in NHS wards. 3.2 Current key strategic clinical quality reviews are outlined for information. 3.3 An RUH led mental health strategic committee has been established which met in May 2008. 4. Recommendations Trust Board is asked to note this report. Author: Francesca Thompson, Director of Nursing Date: 05/06/2008 Review Date: N/A Public Trust Board 16 June 2008. Page 1 of 5 1. Safeguarding Adults This is a summary report for 2007/08 outlining the activity undertaken within RUH in relation to safeguarding adults across BANES and Wiltshire. The nominated Executive Lead is the Director of Nursing who is a full member of the respective strategic committees including contribution to these annual reports. During the year both local authorities have reviewed their structure and procedures in response to the establishment of local safeguarding boards and "No secrets" guidance, Dept of Health 2000. Most recently the Government have announced intended amendments to the Health & Social Care Bill and the launch of a joint study with Comic Relief to better understand the risk of abuse in care homes and the infringement of older peoples' dignity on NHS wards. The study will run for three years until April 2011. 1.1 RUH Structure: In addition to the Executive Lead, the RUH has three nominated leads (two matrons and one nurse consultant). The Leads are the first point of contact for referral and/or liaison with the lead agency Social Services. An operational group also meets on a quarterly basis with good attendance and widespread membership. The group meets to consider local policy implementation and training requirements of staff. 1.2 RUH Activity: The referrals have been increasing during this year. The increase in activity is not always being formally recorded and an emphasis upon improving the referral mechanisms and RUH involvement is currently being addressed. A local database is being developed to assist in this process. 1.3 Serious Case Review: The RUH is currently responding to one domestic homicide case where recommendations were accepted and endorsed at the Wiltshire LSCB 13/3/08. The RUH was not part of the panel as there was no acute trust provision in the case. 1.4 RUH Education: The nominated leads contribute to the mandatory induction and core skill updates. A tailored education session is currently being planned for the senior nurses, which will cover both alerter and investigator aspects. Author: Francesca Thompson, Director of Nursing Date: 05/06/2008 Review Date: N/A Public Trust Board 16 June 2008. Page 2 of 5 1.5 2008/09 objectives: Delivery of training for senior nurses Audit of the process and number of referrals received Privacy and dignity work streams associated with older persons to be linked with patient experience strategy 2. Rapid Response Report from NPSA: Risks of chest drain insertion 2.1 This report was issued in May 2008 with a deadline for completed action by 17 November 2008. The report has been distributed via our internal SABS system with 3 clinical leads identified by Dr T Craft in his role of Chair of Operational Governance. 3. RUH Clinical Quality Reviews 3.1 The first RUH Clinical Quality Review meeting was held between the RUH and local commissioners where the terms of reference were discussed and agreed. As this process matures it is anticipated that it should become a helpful vehicle for both commissioners and the RUH as a provider to examine clinical outcomes related to resource. This forum will also assist in the action plan associated with Core Standard 23: Public Health. 3.2 During the month of June each ward within the RUH with the exception of paediatrics, will be completing data collection towards a national staffing/dependency tool. It is anticipated that other acute trusts data will then be made available in order to benchmark ward based staffing levels. This is timely for the RUH for a number of reasons underpinning our twin pillar strategic objectives 2008/09 in patient safety and patient experience. The programme is being led by the senior nurse in staffing solutions who is working in conjunction with the senior nurses, ward sisters and finance. The analysis will be brought to a future board in order to construct a discussion relating to this key issue for both staff and patients as evidenced in the most recent survey results. 3.3 The Department of Health are currently seeking assistance in developing a set of clinical outcome indicators to support improvement. The vital signs indicator set for PCT’s will provide a suite of measures of public health and commissioner performance. The Department of Health view is that they now need to be complemented by an equally strong set of metrics. The Department of Health will then select a first tranche of indicators to be used for comparative benchmarking only. The follow up piece of work will be to explore options to introduce more sophisticated measures and Author: Francesca Thompson, Director of Nursing Date: 05/06/2008 Review Date: N/A Public Trust Board 16 June 2008. Page 3 of 5 with the Strategic Health Authority identify the range of clinical indicators to be used. Currently Francesca Thompson is sitting on a National Role of the Nurse Task and Finish Group to complete the work outlined above. The nursing metrics are likely to be divided into 3 domains namely; effectiveness, safety and humanity. The current essence of care benchmarks predominantly rest within the humanity domain and part of the challenge will be to harness these rather than lose the work to date. In late April Francesca Thompson visited Poole Hospital to elicit their progress and application of a IT system pioneered by the royal Mineral Hospital, Bath. Vital Aspects of Clinical Safety (VACS) is a tool kit that gives regular reports regarding patient and clinical safety and has been developed as a bespoke software package to the cost of £42k and £14.5k annually. The conclusion from this visit was that this system has undoubtedly been well received by nursing staff both at the origin and the one acute trust site. The software has been problematical, although not insurmountable. The recommendation, however, at this stage is to delay any decision for 3 main reasons in order of priority: a) The outcome of the DH work may well mandate what is required and we would be in danger of unnecessary cost and duplication. b) The size and complexity of what can practically be measured in relation to nursing care requires careful planning and our own local approach must fit the LIPS 2 patient safety programme and emerging matrons balanced scorecard and key performance indicators for 2008/09. c) The introduction of the dependency tool data collection and web based weekly hand hygiene auditing is already creating a pressure for ward based staff and senior nurses. This is in addition to the go live millennium date in July 4. Mental Health 4.1 The mental health strategic committee has been re-established together with the introduction of a new governance sub group to address front line issues. This is a major step forward in assisting our staff with better integration and understanding of mental health providers. Author: Francesca Thompson, Director of Nursing Date: 05/06/2008 Review Date: N/A Public Trust Board 16 June 2008. Page 4 of 5 4.2 The first strategic committee has been held with local commissioners and critical operational decisions were directed which have been in abeyance for some time in particular regard to older adults’ needs. 4.3 At the next strategic committee more time will be given to tackle the clear inconsistencies in services provided for working adult and older adult patients which the RUH finds unacceptable and must cease. 4.4 At the next strategic committee the application of mental health legislation within the RUH will be formally reported upon. 5. Pharmacy Controls The incident involving missing non-controlled drugs in the ITU is ongoing. The police investigation is closed and the setting up of an internal investigation is currently being explored. The risks have been minimised as far as possible within ITU itself with regard to drug stock control. However, it is clear from the investigation to date that there are trust wide implications and therefore, an action plan is being compiled which will be monitored through the governance infrastructure. 6. Conclusion The areas outlined in this report are the key clinical governance issues that have arisen during the previous month. Author: Francesca Thompson, Director of Nursing Date: 05/06/2008 Review Date: N/A Public Trust Board 16 June 2008. Page 5 of 5