Client Resources - Friends in Action of the Eastern Panhandle

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Client Resources
Client Resources ............................................................................................................................. 1
Medical Resources ...................................................................................................................... 4
Medicaid ................................................................................................................................. 4
Medicaid ................................................................................................................................. 4
CHIPS Children ...................................................................................................................... 5
Eastern Panhandle Free Clinic ................................................................................................ 5
Berkeley County Health Department ...................................................................................... 5
Jefferson County Health Department...................................................................................... 6
WIC (Women Infant and Children) ........................................................................................ 6
Community Networks - Karen Nguyen (OBGYN Clinic) ..................................................... 6
Jefferson Memorial Hospital................................................................................................... 7
Eye Examinations ................................................................................................................... 7
Maternal Child and Family Health ......................................................................................... 7
DNA Diagnostic Center .......................................................................................................... 7
American Red Cross Eastern Panhandle Chapter ................................................................... 8
Good Samaritan Free Clinic.................................................................................................... 8
Hospice of the Panhandle........................................................................................................ 8
Panhandle Home Health ......................................................................................................... 8
East Ridge Health System ....................................................................................................... 9
Healthy Smiles Community Oral Health Center .................................................................... 9
Shelters........................................................................................................................................ 9
Shenandoah Women's Center ................................................................................................. 9
Bethany House ...................................................................................................................... 10
Community Networks ........................................................................................................... 10
The Children’s Home Society of West Virginia ................................................................... 10
Union Rescue Mission (for men only) .................................................................................. 11
Food Pantries, Utility Assistance and Emergency Assistance .................................................. 11
Jefferson County Community Ministries .............................................................................. 11
CCAP Loaves and Fishes...................................................................................................... 11
Mountaineer Food Bank ....................................................................................................... 12
Catholic Community Services .............................................................................................. 12
Salvation Army ..................................................................................................................... 12
Meals on Wheels of Jefferson County .................................................................................. 13
Telamon Corporation ............................................................................................................ 13
Orchard Project ..................................................................................................................... 13
Full Gospel Pentecostal Church Food Bank ......................................................................... 13
Smallwood Food Pantry........................................................................................................ 13
Legal Resources ........................................................................................................................ 14
Attorney: - Tammy Bitter ..................................................................................................... 14
Legal Aid of WV .................................................................................................................. 14
CASA of the Eastern Panhandle, Inc. ................................................................................... 14
Free Tax Preparation ............................................................................................................. 14
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Spanish Speaking Resources..................................................................................................... 15
Regalos Elizabeth Fund ........................................................................................................ 15
Pregnancy Centers .................................................................................................................... 15
Birthright ............................................................................................................................... 15
Care Pregnancy Center ......................................................................................................... 15
Abba Pregnancy Center ........................................................................................................ 16
Adoption Agencies.................................................................................................................... 16
Burlington Adoption ............................................................................................................. 16
Bethany Christian Services ................................................................................................... 16
The Children's Homes Society of West Virginia .................................................................. 16
Adoptions with Love............................................................................................................. 16
Adoption Services Inc ........................................................................................................... 17
Nutrition Programs.................................................................................................................... 17
Nutrition Program ................................................................................................................. 17
Diabetes................................................................................................................................. 17
Low-Income Nutrition .......................................................................................................... 17
Counseling and Mentoring ........................................................................................................ 18
Friends in Action of the Eastern Panhandle .......................................................................... 18
A Brighter Tomorrow LLC ................................................................................................... 18
Steps Toward Achieving Real Success ................................................................................. 18
Racetrack Chaplaincy of America ........................................................................................ 18
Literacy Volunteers of the Eastern Panhandle ...................................................................... 19
Community Alternatives to Violence ................................................................................... 19
Community Prevention Partnership ...................................................................................... 19
Child Protective Services .......................................................................................................... 19
Childhelp ............................................................................................................................... 19
Child Welfare Information Gateway .................................................................................... 20
Child Welfare League of America ........................................................................................ 20
National Center for Children in Poverty (NCCP) ................................................................. 20
Miscellaneous Resources .......................................................................................................... 20
Gabriel Project ...................................................................................................................... 20
Habitat for Humanity ............................................................................................................ 21
Family Resource Network of the Panhandle, Inc. ................................................................ 21
Boys & Girls Club ................................................................................................................ 21
New Eye Glasses................................................................................................................... 21
Good News Not in Your Garage ........................................................................................... 21
Ambulance Authority............................................................................................................ 21
St James Catholic Church ..................................................................................................... 22
Meals with Love ................................................................................................................... 22
Social Security Administration ............................................................................................. 22
DMV ..................................................................................................................................... 22
Martinsburg Housing Authority............................................................................................ 23
Workforce WV...................................................................................................................... 23
Berkeley Senior Services ...................................................................................................... 23
Good Shepherd Interfaith Volunteer Caregivers .................................................................. 23
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Medical Resources
Medicaid
DHHR (Jefferson)
239 Willow Spring
Charles Town, WV 25414
Tel# 304 724 2600
Fax#304 728 0529
Hours of Operation: - Monday- Friday 8:30 - 5
Located: - behind Burger King in Charles Town
Additional Information: The following Services are available at DHHR: Food Stamps
Emergency Assistance
Daycare through Mountain heart
Virginia Works
Spokes (program to help people prepare to go back to work)
Medicaid
DHHR (Berkeley)
1700 Mid- Atlantic Parkway
Martinsburg, WV 25402
Tel# 304 267 0100
Fax# 304 267 0123
Hours of Operation: M-F: 8:00 – 5:30
Additional Information: The following Services are available at DHHR: Food Stamps
Emergency Assistance
Daycare through Mountain heart
Virginia Works
Spokes (program to help people prepare to go back to work)
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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CHIPS Children
350 Capitol Street Rm# 36
Charlestown, WV 25301
Tel# 1877 928 2447
Hours of Operation: - Open 24 hours a day
Additional Information
Cover children only up to age 19
Child has to be registered after the birth by the parents who can just call the 1877# above and ask
for paperwork to be sent.
Several programs are available ranging from a $5.00 co-pay to a monthly $35.00 per child
premium. This is based on income and if they meat Medicaid income requirements they will
PROBABLY qualify for chips as well.
Eastern Panhandle Free Clinic
1212 North Mildred St.
Ranson, WV 25438
Tel# 304-724-6091
Fax#304-725-7204
Hours of Operation: -Monday, Wednesday, Thursday 8:30 - 5
Tuesday 10 - 7
Friday 8:30 - 12
Additional Information
Income based provider, client must have proof of Medicaid ineligibility (denial letter obtained
from DHHR). Veteran’s need denial letter for veteran benefits. If accepted into the program,
visits and non-narcotic prescriptions are covered. The client must have a SSN# and verification
of income (most recent tax return, current pay stub, alimony, child support documentation) to be
accepted.
Berkeley County Health Department
800 S. Queen St.
Martinsburg, WV 25401
Tel# 304 263 5131
Fax# 304 263 1067
www.bchealthdept.org
Hours of Operation: Monday-Friday 8:30-4:30
Additional Information:
Service available to low-income, uninsured community members. The Health Department
provides family planning counseling, immunizations, STD testing and treatment, tuberculosis
testing and treatment, breast and cervical cancer screening, and blood sugar tests.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Jefferson County Health Department
1948 Wiltshire Rd. Suite 1
Kearneysville, WV 25430
Tel#: 304 728 8415
Fax#: 304-728-3319
www.jchealthdept.org
Hours of Operation: Monday-Friday 8:30-4:30
Additional Information:
Service available to low-income, uninsured community members. The Health Department
provides family planning counseling, immunizations, STD testing and treatment, tuberculosis
testing and treatment, breast and cervical cancer screening, and blood sugar tests.
WIC (Women Infant and Children)
107 Lancaster Circle
Ranson, WV 25438
Tel# 304-725-2028
Fax# 304-725-9354
Hours of Operation: - Monday- Tuesday 8 - 7
Wednesday – Thursday 8- 3
Friday – closed
Additional Information: - Children up to 5 years old, Pregnant Mothers and Nursing Mothers
food checks for the following: - Milk, Cereals, Carrots, Dried Peas, Cheese, Juice, Tuna, Eggs,
Peanut Butter, Formula (up to nine cans a month) and Baby cereal. Will also provide some basic
medical care such as shots and nutrition education. Based on income.
Community Networks - Karen Nguyen (OBGYN Clinic)
212 Linden Drive Suite #158
Winchester, WV 22601
Tel# 540 678 1433
Fax: 540-678-1719
Hours of Operation: -Monday-Friday: -8am-5pm
Additional Information: Sliding scale, based on income; patients should come prepared to pay
between $75 - $100. Fee determined at time of appointment.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Jefferson Memorial Hospital
300 South Preston Street
Ranson, WV 25438
Tel# 304-728-1600
Fax: 304-728-8483
Hours of Operation: - 24 hours
Additional Information: - If a client has no insurance they can still obtain care through the
Emergency room. The hospital will make payment arrangements and can discharge bills if there
is a medical hardship. Contact Financial Analyst Office Monday, Tuesday, or Wednesday 8-4:30
(closed Thursday and Friday) 304-728-1699. The client must have Medicaid denial to be eligible
for discharge.
Eye Examinations
St. Luke’s Eye Clinic
219 S. Spring St.
Martinsburg, WV 25401
Tel#: 304-267-9981
Fax#: 304-267-5884
Maternal Child and Family Health
Contact: -Jeannie Clark
350 Capitol Street
Room 427
Charleston, WV 25301
Tel# 1800 642 9704
Tel# 1800 642 8522
Fax: 304-558-1773
Hours of Operation: - Monday- Friday 8:30 -5
Additional Information: - Web site www.dhhr.org/rfts.com
Will provide health assistance for families who are just over the income requirements for
Medicaid. Also provide home-based care for high-risk pregnancy and children up to one year.
Breast and cervical screening for women 20-65. Aging program for women. Also assists with
hearing aids for children who do not receive CHIPS or Medicaid.
DNA Diagnostic Center
1 DDC Way
Fairfield, Ohio 45014
Tel# 1 800 362 2368 or 1 888 362 9778 x 2879
www.DNACenter.com
Additional Information: - No documentation required. Provides paternity testing for lowincome population. Call number and they will find a sight for a local for paternity test.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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American Red Cross Eastern Panhandle Chapter
1948 Wiltshire Rd
Kearneysville, WV 25430
Tel# 304 725 5015
Fax# 304 728 2735
Hours_of_Operation: Monday – Friday: 9:00am – 4:00pm
Additional Information: Responds to national disasters only. Will assist with fire damage, but
has to come through the fire department and must be contacted immediately. If homeowner is
without insurance, may be able to assist with hotel expenses up to 3 days; those with insurance, 1
day (depends on available funding).
Good Samaritan Free Clinic
119 N. Queen Street
Martinsburg, WV 25401
Hours_of_Operation: Every Wed and 3rd Thurs – 6:30-9:30
1st come, 1st serve, arrive by 5pm
Hospice of the Panhandle
122 Waverly Ct
Martinsburg, WV 25403
Tel# 304 264 0406
Fax# 304 264 0409
www.hospiceotp.org
Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm
Additional Information: Must have a life threatening illness. Must have a local doctor.
Accepts Medicaid & Medicare. If patient is without any form insurance coverage, they will
work to develop a payment plan.
Panhandle Home Health
208 Old Mill Rd
Martinsburg, WV 25401
Tel# 304 263 5680
Fax# 304 267 1532
www.PanhandleHomeHealth.org
Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm. Nurse available 24 hours.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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East Ridge Health System
235 S. Water Street
Martinsburg, WV 25401
Tel# 304 263 8954
Fax# 304 264 0763
Hours_of_Operation: Monday – Thursday: 8:00am – 5:00pm; Fridays: 8:00am-4:00pm
Additional Information: Out patient mental health and substance abuse facility. Accepts
Medicaid. If patient is without insurance, staff will assist patient to fill out application for grant
assistance. Must be a WV resident and have West Virginia state issued ID. Household income
verification (pay stubs, alimony, child support, SSI, etc.).
Healthy Smiles Community Oral Health Center
58 Warm Springs Ave
Martinsburg, WV 25404
Tel# 304 267 0250
Fax# 304 267 0253
Hours of Operation: M, T, Th, & F: 8:30 – 5:00
Wednesdays – 10:30 – 7:00
Additional Information: Sliding pay scale. Must complete application in advance and have
proof of one month’s gross income.
Shelters
Shenandoah Women's Center
Berkeley County Location:
236 W. Martin Str.
Martinsburg, WV 25401
Shelter (for Battered Women Only)
Ann Smith, Director
Tel# 304 263 8292
Fax: 304-263-8559
Jefferson County Location: (adults only)
110 N. Lawrence Street
Charles Town, W.V. 25414
Tel#: 304-725-7080
Fax#: 304-728-1080
www.swcinc.org
Morgan County Location:
226 Gayle Drive
Berkeley Springs, W.V. 25411
Tel#: 304-278-1078
Fax#: 304-258-9161
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Hours of Operation: Monday-Friday 8- 4:30
Daytime hotline: 304-263-8522
24-hour hotline for Domestic Violence – 304-263-8292
Additional Information: Provides emergency shelter for immediate danger. Legal assistance to
get protection order, divorce, and/or custody.
Bethany House
Homeless Shelter (Women and Children Only)
216 East John Street
Martinsburg, WV 25401
Tel# 304 263 3510
Fax: 304-263-9734
Hours of Operation: Monday-Friday 9 – 5; Someone is there 24 hrs
Additional Information: - If you have a male client, there is a separate shelter called Brothers
please call the above number for more info. and refer to Rescue Mission. Must be homeless and
be in Jefferson County. Must have an eviction notice. Call ahead to schedule appointment and
confirm verification documents required.
Community Networks
216 East John St.
Martinsburg, WV 25401
P.O Box 3064
Martinsburg, WV 25402
Tel# 304 263 3510
Fax: 304-263-9734
Email: - ghedcni@yahoo.com
Hours of Operation: - 24 hours
Additional Information: - Homeless shelter for women and children only. The case worker is
there Monday-Friday 9-5 and all applicants must do a face to face interview.
The Children’s Home Society of West Virginia
445 Winchester Avenue
Martinsburg, W.V. 25401
Tel#: 304-264-0225
Email: Deb Barthlow, Regional Director: DBarthlow@childhswv.org
Children’s Home Society Children’s Shelter
301 Compassion Drive
Martinsburg, WV 25405
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Tel#: 304-263-5014
Email: Larry Franklin, Supervisor: LFranklin@childhswv.org
Additional Information: 90-day temporary emergency shelter. Must be referred by DHHR.
Union Rescue Mission (for men only)
602 W. King Street
Martinsburg, WV 25401
Tel# 304 263 6901
Hours of Operation: 24 hours
Additional Information: No sex offenders. Not wheelchair accessible.
Food Pantries, Utility Assistance and Emergency Assistance
Jefferson County Community Ministries
238 West Washington Street
Charles Town, WV 25414
Contact: - Bill Wilingham
Tel# 304 725 3186
Hours of Operation: Monday – Friday: 9:00am – 12:00pm
Additional Information: Assistance for prescription expenses and utility bills, and in some
cases for housing. They limit financial help to 2 times a year. Jefferson County Residents only,
verification required.
CCAP Loaves and Fishes
Located in the basement of old St. Josephs on Queen Street.
336 S. Queen Street
Martinsburg, WV 25401
Telephone: 304.263.3940
304.582.4888 (Paula Hoachlander, President direct line)
Hours of Operation: Monday-Friday from 10:00am-1:00pm
Serving Berkeley County residents exclusively.
Additional Information: Loaves and Fishes works directly with CCAP, which helps with
medication, hearing aids, and more. Follows government criteria and has income guidelines
broken down by month and week. Loaves and Fishes serves only the residents of Berkeley
County.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Mountaineer Food Bank
484 Enterprise Drive
Gassaway, VA 26624
Tel# 304 364 5518
Additional Information: - This is meant as Emergency assistance for the extremely needed. It
includes elderly, sick, children and infants. You can give client the number 1-800-476-4798 and
they will find an agency located to the client. Jefferson County residents will be referred to the
Jefferson County Ministries food pantry.
Catholic Community Services
51 W. Main Street
Romney, WV 26757
Tel# 304 233 0880 or 304 230 1280 x 106
Hours of Operation: Tuesday, Wednesday, and Thursday – 9:00am – 1:00pm
Additional Information: - Will help with rent and utilities must have an eviction or disconnect
notice. Serves 7 counties including Jefferson.
Round Table Discussion
Church Without Walls Ministry
122 W. Martin Street
Martinsburg, WV 25403
Telephone: 304.260-9509
304.270-8912 – Debra Anderson (direct contact)
Additional Information: Orders are processed on a first come/first serve basis and deliveries
are made on the first Thursday of the month at K-Mart in Martinsburg. Also has a clothing
closet that is open on Tuesdays from 10:00am-1:00 and on the third Saturday from 10:00am3:00pm.
Salvation Army
505 Virginia Avenue
Martinsburg WV 25401
Contact: Beverly Lane
Tel#: 304 267 4612 Fax: 304-267-2562
Hours of Operation: Monday – Friday: 9:00am – 3:00pm
Additional Information: - Will help with clothing once every 90 days. Food bank for Jefferson
and Berkeley county residents. Utility assistance available to Berkeley county residents with
referral from DHHR.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Meals on Wheels of Jefferson County
Located at the Presbyterian Church on Washington Street
PO Box 565
Charles Town, WV 25414
Tel# 304 725 1601
Hours of Operation: M – F 8 am – 1pm
Additional Information: Meals are $4.00 but can be negotiated if need be (income based).
Telamon Corporation
891 Auto Parts Place #137
Martinsburg, WV 25403
Located in the WorkForce WV Offices (Old GM Building)
Contact: Cesar Buentello
Telephone: 304.263.5090
Hours of Operation: Monday –Friday 9:00am-1:00pm
Additional information: Clients may access service every 2.5 months. Government commodity
food free from Mountaineer Food Bank.
Orchard Project
Trinity United Methodist Church Social Ministries
Community Garden with individual plots
Telephone: 304.263-9215 Mary Gunderson
Full Gospel Pentecostal Church Food Bank
St. Vincent DePaul and St. Joseph Angels
36 Lang Drive
Martinsburg WV, 25402
Telephone: 304-267-4071 or 304-261-9342
Additional Information: Serving Berkeley and Morgan Counties.
Smallwood Food Pantry
556 Conversation Drive
Hedgesville, WV
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Contact: Barbara and William Smallwood
Telephone: 304.754-3970
Additional Information: Home based food pantry; can serve 12-17 people per month. Serves
as a referral source for other food pantries. Serves anyone in need in the Eastern Panhandle.
Cannot deliver.
Legal Resources
Attorney: - Tammy Bitter
307 Rockcliff Drive
Hours of Operation: - 9-5 Monday- Friday
Martinsburg, WV 25401
Tel#: 304-267-7270 Fax#: 304-267-2850
Additional Information: - Will take some cases Pro-Bono; call to set up a conference for
assessment.
Legal Aid of WV
529 Winchester Avenue
Martinsburg, WV 25401
Tel# 304 263 8871
Intake# 1-866-255-4370
Hours of Operation: Monday – Friday 9:00am – 3:00pm
Additional Information: Call intake number (may take a while to get through as this is the
designated number for the entire state). Will determine qualification based on information.
CASA of the Eastern Panhandle, Inc.
229 E. Martin St
Suite 100
Martinsburg, WV 25401
Tel#304-263-5100
Fax#304-263-5111
Additional Information: Court Appointed Referrals Only
Free Tax Preparation
Tel# 304 262 1584
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Spanish Speaking Resources
Regalos Elizabeth Fund
Po Box 84
Morgantown, WV 26507
Tel# 304 290 6161
Fax: 304-293-7599
Spanish Outreach in Martinsburg- St. Joseph
Pregnancy Centers
Birthright
102 S. Mildred St.
Ranson, WV
Tel# 304 724 7015
Fax# 304 724 8378
Hours of Operation: Mon. 10-4, 5:30-7, Tues. 10-2, Wed. 12-5, Thurs. 10-2, Fri. 10-2, Sat 9-11
Additional Info: Call to set up an appointment. They can help clients find resources for
pregnancy baby needs.
Care Pregnancy Center
1586 Winchester Ave
Martinsburg, WV 25405
Tel# 304-264-2722
Toll Free#: 1-877-901-4272
www.carepregnancycenterepwv.org
Additional Info: Provides confidential pregnancy test, fathers program, adoption counseling,
and abortion counseling. Also provides a variety of items for expectant and new mothers
including maternity clothes, infant – 6 years clothing, diapers, etc. Also offers parenting classes.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Abba Pregnancy Center
200 Weems Lane
Winchester, VA 22601
Tel# 540 722 4844
Fax: 540-722-8053
Hours of Operation: -
Monday
Tuesday
Wednesday
Thursday
Friday
10-2
10-8
10-5
10-5
10-4
Additional Information: - Provides basic needs (clothing, food, etc.) maternity and parenting
classes available. Baby supplies earned by attending parenting/family skill classes.
Adoption Agencies
Burlington Adoption
RT 3 Box 3122
Keyser, WV 26726
Contact Leslie Flemming
Email: - LaFlemming@bumfs.org
Tel# 304-788-2342
Bethany Christian Services
901 Eastern Ave NE
PO BOX 294
Grand Rapids, MI 49501-0294
800-613-3188
The Children's Homes Society of West Virginia
445 Winchester Avenue
Martinsburg, W.V. 25401
Tel#: 304-264-0225
Email: Deb Barthlow, Regional Director: DBarthlow@childhswv.org
Adoptions with Love
188 Needham Street; Suite #250
Newton, MA 02464
Tel#: 1 800 722 7731
www.adoptionswithlove.org
24 hours; 7 days a week
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Adoption Services Inc
28 Central Blvd.
Camphill, PA 17361
Tel# 1 800 943 0400
Additional Information: - We will only refer to professional agencies. We will not get involved
in private adoptions. If you get an adoption call just give the agency names we have, and explain
we do not handle private adoptions.
Nutrition Programs
Nutrition Program
Judy Matlick
1948 Wiltshire Road, Suite 3
Kearneysville, WV 25430
Tel# 304-728-7413
Fax#304 728 4101
Email: Judy.matlick@mail.wvu.edu
Additional Information: - WIC also does nutrition guidance as part of it program, so if you
have concerns about a client call Deborah at WIC and let her know. You can also use this
resource for a client not on WIC.
Diabetes
Sue Flanagan
400 W. Stephen Street; Suite #302
Martinsburg, W.V. 25401
Tel#: 304-264-1936
Fax#: 304-264-2153
Email: Sue.Flanagan@mail.wvu.edu
Additional Information: Berkeley County residents only. Free & open to everyone. Classes on
diabetes, slow cooking, nutrition, etc.
Low-Income Nutrition
Karin Kozlowski
400 W. Stephen Street; Suite #302
Martinsburg, W.V. 25401
Tel# 304-264-1936
Fax#: 304-264-2153
Email: Karin.Kozlowski@mail.wvu.edu
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Counseling and Mentoring
Friends in Action of the Eastern Panhandle
238 W. Washington St.
Charles Town, WV 25414
Tel# 304-728-5012
Fax: 304-728-5033
Melissa Mallamas, Executive Director - mmallamas@fiaep.org
Hours of Operation: Monday – Friday: 9:00am – 5:00pm.
Additional Information: Family mentoring program for families working to achieve self
sufficiency. Agency provides 12-month one-on-one mentoring program and a Life Skills
Training program.
A Brighter Tomorrow LLC
63 Wheatland St.
Martinsburg, WV 25405
Tel#: 304-267-0818
Fax#: 304-267-0708
Additional Information: Offers counseling with a Christian perspective. No sliding scale.
Does not accept Medicaid or Medicare.
Steps Toward Achieving Real Success
(S.T.A.R.S)
Youth Reporting Center
1014 S. Raleigh Street
Martinsburg, WV 25401
Tel#304-260-4363
Fax#304-267-0168
Additional Information: Must be referred by the court and must be on probation.
Racetrack Chaplaincy of America
Chaplain Doug Campbell
P.O Box 1377
Charles Town, WV 25414
Tel# 304 725 4028
Additional Information: - Counseling, Healing education, medical help. A higher quality of life
through education (for low income).
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Literacy Volunteers of the Eastern Panhandle
101 W. King St.
Martinsburg, WV 25401
Tel#- 304 264 0298
Email- lvep@martin.lib.wv.us
Website- www.orgsites.com/wv/lvep
Hours of Operation: M: 4:00-8:00pm; T and Th: 11:00am-3:00pm; W: 10:00am-2:00pm
Additional Info- Can also schedule free tutoring sessions to assist with GED preparedness, and
offer ESL sessions. Classes offered on Thursdays at 6pm
Community Alternatives to Violence
891 Auto Parts Place Box 136
Martinsburg, WV 25403
Tel#: 304 262 4424
Fax#: 866-332-2906
Hours of Operation: - Call leave a message and they will get back to you. Also please use the
hotlines listed under shelters if immediate assistance is needed.
Additional Information: - They help to end the cycle of violence in families.
Community Prevention Partnership
129s Queen Street
Martinsburg, WV 25401
Tel# 304 264 2008
Hours of Operation: - M-F: 8:00am-4:30pm
Additional Information: - help with alcohol, tobacco and drug addictions.
Child Protective Services
Childhelp
15757 N. 78th St.
Scottsdale, Arizona 85260
Tel# 480-922-8212
Fax: 480-922-7061
Hotline: 1-800-4.A.CHILD
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Child Welfare Information Gateway
Children’s Bureau/ACYF
1250 Maryland Ave SW
Eighth Floor
Washington, DC 20024
Tel# 1-800-394-3366
www.childwelfare.gov
Hours_of_Operation: Monday – Friday: 8:30am – 5:30pm
Child Welfare League of America
2345 Crystal Drive Suite 250
Arlington, VA 22202
Tel# 703-412-2400
Fax: 703-412-2401
Hours of Operation: Monday – Friday 9am – 5 pm
National Center for Children in Poverty (NCCP)
215 W. 125th St. 3rd Floor
New York, NY 10027
Tel#646-284-9600
Fax: 646-284-9623
Hours of Operation: Monday- Friday 9am – 5pm
Miscellaneous Resources
Gabriel Project
141 Edington Lane
Wheeling, W.V. 26003
Tel# 304-242-1678
Hours of operation: -Call and leave a message and someone will get back to you.
Additional Information: - Gabriel's supplies larger baby items that we do not stock such as
cribs, and strollers. They will deliver if needed. Affiliated with St Leo's and St. James.
Also call Transformation Ministries for baby items 304 268 3933.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Habitat for Humanity
PO Box 2577; 630 W. Race St.
Martinsburg, WV 25402
Tel# 304 263 3154 or 304-263-1368
Contact: - Ashley Laton
Hours of Operation: - 9- 4 Monday thru Friday
Family Resource Network of the Panhandle, Inc.
218 W. King St
Martinsburg, WV 25401
Tel#304-263-0603 ext. 228
Fax#304-263-0614
Additional Information: Connects people with other agencies.
Boys & Girls Club
105 W. John Street
Martinsburg, WV 25401
Tel#: 304-263-2696
New Eye Glasses
Berkeley Springs Lions Club
625 Peter Yost Road
Berkeley Springs, WV 25411
Tel# 304-258-2946
Procedure: Have client go to the county health dept fill to out a form, give it back to the health
dept then they will notify Lion's Club.
Good News Not in Your Garage
Help to get cars for Clients
Fax# 304 725 5070
Additional Information: All clients who qualify for DHHR are eligible for the program; Must
have referral from DHHR.
Ambulance Authority
Car Seats installed for Clients
419 16th Ave
Ranson, WV 25438
Tel# 304 728 3287
Fax: 304-728-6221
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Hours of Operation: - Monday- Friday 8:00-4:00
Additional Information: - The car seats are new and we must call ahead of time to ensure they
are in stock and make an appointment for client. The client has to truly need this service because
they don't have an abundance of car seats.
St James Catholic Church
49 Crosswinds Dr.
Charles Town, WV 25414
Tel# 304 725 5558
Furnishings for low-income families
Hours of Operation:
Office: Monday- Friday 9am-12pm; 1pm- 5pm
Additional Information: - Will deliver if needed. Leave a message they will call back.
Meals with Love
49 Crosswinds Dr.
Charles Town, WV 25414
Contact: - Becky Trainer
Tel# 304-725-8345
Will deliver meals for moms who are on bed rest and have just had a baby.
They need to know how many in the family.
Hours Of Operation: - No set hours just call to set up.
Additional Information: - Will make and deliver five meals for a family after the baby is born
no requirements or paperwork needed just call and speak to Patricia Rucker.
Social Security Administration
400 Foxcraft Avenue
Martinsburg, WV
Tel#: 866-416-1919
Additional Information: - Forms available at www.ssa.gov and the automated system available
24 hours a day.
DMV
Tel # 1800 642 9066
Additional Information: - DMV has a location in Charles Town and Martinsburg. They have
weekend hours, just call the 1800 # for more information and all forms are available on-line.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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Martinsburg Housing Authority
703 Porter Avenue
Martinsburg, WV 25401
Located in Martinsburg mall.
Tel# 304 263 8891
Fax: 304-267-2255
Hours of Operation: - M-F 8:00am – 4:00pm
Workforce WV
891 Auto Parts Place Suite 1314
Martinsburg, WV 25403
Tel# 304 267 0065
Fax# 304-267 0071
Hours of Operation: M – F 8:30-5
Berkeley Senior Services
217 N. High Street
Martinsburg, WV 25404
Tel#: 304-263-8873
Additional Information: 60 or older, support services. Income based.
Good Shepherd Interfaith Volunteer Caregivers
7311 Martinsburg Pike
Shepherdstown, WV 25443
Tel# 304 876 3325
Fax# 304 876 1645
-Hours of Operation: M – F 8:30 – 4:30
221 E. Washington Street
Charles Town, WV 25414
Tel# 304-725-2262
Fax# 304-725-0743
Hours of Operation: M – F 9m – 3pm
Additional Information: - Help with transportation for those who do not have. Call in advance
to set up with them if a client needs it.
We have Several Churches we can work with in extreme situation for Rent
and Emergency situation once ALL of our other resources have been tried.
Please call the Friends in Action office at 304-728-5012 for this.
Please contact the FIAEP office if you encounter any new resources or changes.
FIAEP will update the list once a month and alert volunteers of any changes.
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