1 Client Resources Client Resources ............................................................................................................................. 1 Medical Resources ...................................................................................................................... 4 Medicaid ................................................................................................................................. 4 Medicaid ................................................................................................................................. 4 CHIPS Children ...................................................................................................................... 5 Eastern Panhandle Free Clinic ................................................................................................ 5 Berkeley County Health Department ...................................................................................... 5 Jefferson County Health Department...................................................................................... 6 WIC (Women Infant and Children) ........................................................................................ 6 Community Networks - Karen Nguyen (OBGYN Clinic) ..................................................... 6 Jefferson Memorial Hospital................................................................................................... 7 Eye Examinations ................................................................................................................... 7 Maternal Child and Family Health ......................................................................................... 7 DNA Diagnostic Center .......................................................................................................... 7 American Red Cross Eastern Panhandle Chapter ................................................................... 8 Good Samaritan Free Clinic.................................................................................................... 8 Hospice of the Panhandle........................................................................................................ 8 Panhandle Home Health ......................................................................................................... 8 East Ridge Health System ....................................................................................................... 9 Healthy Smiles Community Oral Health Center .................................................................... 9 Shelters........................................................................................................................................ 9 Shenandoah Women's Center ................................................................................................. 9 Bethany House ...................................................................................................................... 10 Community Networks ........................................................................................................... 10 The Children’s Home Society of West Virginia ................................................................... 10 Union Rescue Mission (for men only) .................................................................................. 11 Food Pantries, Utility Assistance and Emergency Assistance .................................................. 11 Jefferson County Community Ministries .............................................................................. 11 CCAP Loaves and Fishes...................................................................................................... 11 Mountaineer Food Bank ....................................................................................................... 12 Catholic Community Services .............................................................................................. 12 Salvation Army ..................................................................................................................... 12 Meals on Wheels of Jefferson County .................................................................................. 13 Telamon Corporation ............................................................................................................ 13 Orchard Project ..................................................................................................................... 13 Full Gospel Pentecostal Church Food Bank ......................................................................... 13 Smallwood Food Pantry........................................................................................................ 13 Legal Resources ........................................................................................................................ 14 Attorney: - Tammy Bitter ..................................................................................................... 14 Legal Aid of WV .................................................................................................................. 14 CASA of the Eastern Panhandle, Inc. ................................................................................... 14 Free Tax Preparation ............................................................................................................. 14 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 2 Spanish Speaking Resources..................................................................................................... 15 Regalos Elizabeth Fund ........................................................................................................ 15 Pregnancy Centers .................................................................................................................... 15 Birthright ............................................................................................................................... 15 Care Pregnancy Center ......................................................................................................... 15 Abba Pregnancy Center ........................................................................................................ 16 Adoption Agencies.................................................................................................................... 16 Burlington Adoption ............................................................................................................. 16 Bethany Christian Services ................................................................................................... 16 The Children's Homes Society of West Virginia .................................................................. 16 Adoptions with Love............................................................................................................. 16 Adoption Services Inc ........................................................................................................... 17 Nutrition Programs.................................................................................................................... 17 Nutrition Program ................................................................................................................. 17 Diabetes................................................................................................................................. 17 Low-Income Nutrition .......................................................................................................... 17 Counseling and Mentoring ........................................................................................................ 18 Friends in Action of the Eastern Panhandle .......................................................................... 18 A Brighter Tomorrow LLC ................................................................................................... 18 Steps Toward Achieving Real Success ................................................................................. 18 Racetrack Chaplaincy of America ........................................................................................ 18 Literacy Volunteers of the Eastern Panhandle ...................................................................... 19 Community Alternatives to Violence ................................................................................... 19 Community Prevention Partnership ...................................................................................... 19 Child Protective Services .......................................................................................................... 19 Childhelp ............................................................................................................................... 19 Child Welfare Information Gateway .................................................................................... 20 Child Welfare League of America ........................................................................................ 20 National Center for Children in Poverty (NCCP) ................................................................. 20 Miscellaneous Resources .......................................................................................................... 20 Gabriel Project ...................................................................................................................... 20 Habitat for Humanity ............................................................................................................ 21 Family Resource Network of the Panhandle, Inc. ................................................................ 21 Boys & Girls Club ................................................................................................................ 21 New Eye Glasses................................................................................................................... 21 Good News Not in Your Garage ........................................................................................... 21 Ambulance Authority............................................................................................................ 21 St James Catholic Church ..................................................................................................... 22 Meals with Love ................................................................................................................... 22 Social Security Administration ............................................................................................. 22 DMV ..................................................................................................................................... 22 Martinsburg Housing Authority............................................................................................ 23 Workforce WV...................................................................................................................... 23 Berkeley Senior Services ...................................................................................................... 23 Good Shepherd Interfaith Volunteer Caregivers .................................................................. 23 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 3 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 4 Medical Resources Medicaid DHHR (Jefferson) 239 Willow Spring Charles Town, WV 25414 Tel# 304 724 2600 Fax#304 728 0529 Hours of Operation: - Monday- Friday 8:30 - 5 Located: - behind Burger King in Charles Town Additional Information: The following Services are available at DHHR: Food Stamps Emergency Assistance Daycare through Mountain heart Virginia Works Spokes (program to help people prepare to go back to work) Medicaid DHHR (Berkeley) 1700 Mid- Atlantic Parkway Martinsburg, WV 25402 Tel# 304 267 0100 Fax# 304 267 0123 Hours of Operation: M-F: 8:00 – 5:30 Additional Information: The following Services are available at DHHR: Food Stamps Emergency Assistance Daycare through Mountain heart Virginia Works Spokes (program to help people prepare to go back to work) Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 5 CHIPS Children 350 Capitol Street Rm# 36 Charlestown, WV 25301 Tel# 1877 928 2447 Hours of Operation: - Open 24 hours a day Additional Information Cover children only up to age 19 Child has to be registered after the birth by the parents who can just call the 1877# above and ask for paperwork to be sent. Several programs are available ranging from a $5.00 co-pay to a monthly $35.00 per child premium. This is based on income and if they meat Medicaid income requirements they will PROBABLY qualify for chips as well. Eastern Panhandle Free Clinic 1212 North Mildred St. Ranson, WV 25438 Tel# 304-724-6091 Fax#304-725-7204 Hours of Operation: -Monday, Wednesday, Thursday 8:30 - 5 Tuesday 10 - 7 Friday 8:30 - 12 Additional Information Income based provider, client must have proof of Medicaid ineligibility (denial letter obtained from DHHR). Veteran’s need denial letter for veteran benefits. If accepted into the program, visits and non-narcotic prescriptions are covered. The client must have a SSN# and verification of income (most recent tax return, current pay stub, alimony, child support documentation) to be accepted. Berkeley County Health Department 800 S. Queen St. Martinsburg, WV 25401 Tel# 304 263 5131 Fax# 304 263 1067 www.bchealthdept.org Hours of Operation: Monday-Friday 8:30-4:30 Additional Information: Service available to low-income, uninsured community members. The Health Department provides family planning counseling, immunizations, STD testing and treatment, tuberculosis testing and treatment, breast and cervical cancer screening, and blood sugar tests. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 6 Jefferson County Health Department 1948 Wiltshire Rd. Suite 1 Kearneysville, WV 25430 Tel#: 304 728 8415 Fax#: 304-728-3319 www.jchealthdept.org Hours of Operation: Monday-Friday 8:30-4:30 Additional Information: Service available to low-income, uninsured community members. The Health Department provides family planning counseling, immunizations, STD testing and treatment, tuberculosis testing and treatment, breast and cervical cancer screening, and blood sugar tests. WIC (Women Infant and Children) 107 Lancaster Circle Ranson, WV 25438 Tel# 304-725-2028 Fax# 304-725-9354 Hours of Operation: - Monday- Tuesday 8 - 7 Wednesday – Thursday 8- 3 Friday – closed Additional Information: - Children up to 5 years old, Pregnant Mothers and Nursing Mothers food checks for the following: - Milk, Cereals, Carrots, Dried Peas, Cheese, Juice, Tuna, Eggs, Peanut Butter, Formula (up to nine cans a month) and Baby cereal. Will also provide some basic medical care such as shots and nutrition education. Based on income. Community Networks - Karen Nguyen (OBGYN Clinic) 212 Linden Drive Suite #158 Winchester, WV 22601 Tel# 540 678 1433 Fax: 540-678-1719 Hours of Operation: -Monday-Friday: -8am-5pm Additional Information: Sliding scale, based on income; patients should come prepared to pay between $75 - $100. Fee determined at time of appointment. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 7 Jefferson Memorial Hospital 300 South Preston Street Ranson, WV 25438 Tel# 304-728-1600 Fax: 304-728-8483 Hours of Operation: - 24 hours Additional Information: - If a client has no insurance they can still obtain care through the Emergency room. The hospital will make payment arrangements and can discharge bills if there is a medical hardship. Contact Financial Analyst Office Monday, Tuesday, or Wednesday 8-4:30 (closed Thursday and Friday) 304-728-1699. The client must have Medicaid denial to be eligible for discharge. Eye Examinations St. Luke’s Eye Clinic 219 S. Spring St. Martinsburg, WV 25401 Tel#: 304-267-9981 Fax#: 304-267-5884 Maternal Child and Family Health Contact: -Jeannie Clark 350 Capitol Street Room 427 Charleston, WV 25301 Tel# 1800 642 9704 Tel# 1800 642 8522 Fax: 304-558-1773 Hours of Operation: - Monday- Friday 8:30 -5 Additional Information: - Web site www.dhhr.org/rfts.com Will provide health assistance for families who are just over the income requirements for Medicaid. Also provide home-based care for high-risk pregnancy and children up to one year. Breast and cervical screening for women 20-65. Aging program for women. Also assists with hearing aids for children who do not receive CHIPS or Medicaid. DNA Diagnostic Center 1 DDC Way Fairfield, Ohio 45014 Tel# 1 800 362 2368 or 1 888 362 9778 x 2879 www.DNACenter.com Additional Information: - No documentation required. Provides paternity testing for lowincome population. Call number and they will find a sight for a local for paternity test. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 8 American Red Cross Eastern Panhandle Chapter 1948 Wiltshire Rd Kearneysville, WV 25430 Tel# 304 725 5015 Fax# 304 728 2735 Hours_of_Operation: Monday – Friday: 9:00am – 4:00pm Additional Information: Responds to national disasters only. Will assist with fire damage, but has to come through the fire department and must be contacted immediately. If homeowner is without insurance, may be able to assist with hotel expenses up to 3 days; those with insurance, 1 day (depends on available funding). Good Samaritan Free Clinic 119 N. Queen Street Martinsburg, WV 25401 Hours_of_Operation: Every Wed and 3rd Thurs – 6:30-9:30 1st come, 1st serve, arrive by 5pm Hospice of the Panhandle 122 Waverly Ct Martinsburg, WV 25403 Tel# 304 264 0406 Fax# 304 264 0409 www.hospiceotp.org Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm Additional Information: Must have a life threatening illness. Must have a local doctor. Accepts Medicaid & Medicare. If patient is without any form insurance coverage, they will work to develop a payment plan. Panhandle Home Health 208 Old Mill Rd Martinsburg, WV 25401 Tel# 304 263 5680 Fax# 304 267 1532 www.PanhandleHomeHealth.org Hours_of_Operation: Monday – Friday: 8:00am – 4:30pm. Nurse available 24 hours. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 9 East Ridge Health System 235 S. Water Street Martinsburg, WV 25401 Tel# 304 263 8954 Fax# 304 264 0763 Hours_of_Operation: Monday – Thursday: 8:00am – 5:00pm; Fridays: 8:00am-4:00pm Additional Information: Out patient mental health and substance abuse facility. Accepts Medicaid. If patient is without insurance, staff will assist patient to fill out application for grant assistance. Must be a WV resident and have West Virginia state issued ID. Household income verification (pay stubs, alimony, child support, SSI, etc.). Healthy Smiles Community Oral Health Center 58 Warm Springs Ave Martinsburg, WV 25404 Tel# 304 267 0250 Fax# 304 267 0253 Hours of Operation: M, T, Th, & F: 8:30 – 5:00 Wednesdays – 10:30 – 7:00 Additional Information: Sliding pay scale. Must complete application in advance and have proof of one month’s gross income. Shelters Shenandoah Women's Center Berkeley County Location: 236 W. Martin Str. Martinsburg, WV 25401 Shelter (for Battered Women Only) Ann Smith, Director Tel# 304 263 8292 Fax: 304-263-8559 Jefferson County Location: (adults only) 110 N. Lawrence Street Charles Town, W.V. 25414 Tel#: 304-725-7080 Fax#: 304-728-1080 www.swcinc.org Morgan County Location: 226 Gayle Drive Berkeley Springs, W.V. 25411 Tel#: 304-278-1078 Fax#: 304-258-9161 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 10 Hours of Operation: Monday-Friday 8- 4:30 Daytime hotline: 304-263-8522 24-hour hotline for Domestic Violence – 304-263-8292 Additional Information: Provides emergency shelter for immediate danger. Legal assistance to get protection order, divorce, and/or custody. Bethany House Homeless Shelter (Women and Children Only) 216 East John Street Martinsburg, WV 25401 Tel# 304 263 3510 Fax: 304-263-9734 Hours of Operation: Monday-Friday 9 – 5; Someone is there 24 hrs Additional Information: - If you have a male client, there is a separate shelter called Brothers please call the above number for more info. and refer to Rescue Mission. Must be homeless and be in Jefferson County. Must have an eviction notice. Call ahead to schedule appointment and confirm verification documents required. Community Networks 216 East John St. Martinsburg, WV 25401 P.O Box 3064 Martinsburg, WV 25402 Tel# 304 263 3510 Fax: 304-263-9734 Email: - ghedcni@yahoo.com Hours of Operation: - 24 hours Additional Information: - Homeless shelter for women and children only. The case worker is there Monday-Friday 9-5 and all applicants must do a face to face interview. The Children’s Home Society of West Virginia 445 Winchester Avenue Martinsburg, W.V. 25401 Tel#: 304-264-0225 Email: Deb Barthlow, Regional Director: DBarthlow@childhswv.org Children’s Home Society Children’s Shelter 301 Compassion Drive Martinsburg, WV 25405 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 11 Tel#: 304-263-5014 Email: Larry Franklin, Supervisor: LFranklin@childhswv.org Additional Information: 90-day temporary emergency shelter. Must be referred by DHHR. Union Rescue Mission (for men only) 602 W. King Street Martinsburg, WV 25401 Tel# 304 263 6901 Hours of Operation: 24 hours Additional Information: No sex offenders. Not wheelchair accessible. Food Pantries, Utility Assistance and Emergency Assistance Jefferson County Community Ministries 238 West Washington Street Charles Town, WV 25414 Contact: - Bill Wilingham Tel# 304 725 3186 Hours of Operation: Monday – Friday: 9:00am – 12:00pm Additional Information: Assistance for prescription expenses and utility bills, and in some cases for housing. They limit financial help to 2 times a year. Jefferson County Residents only, verification required. CCAP Loaves and Fishes Located in the basement of old St. Josephs on Queen Street. 336 S. Queen Street Martinsburg, WV 25401 Telephone: 304.263.3940 304.582.4888 (Paula Hoachlander, President direct line) Hours of Operation: Monday-Friday from 10:00am-1:00pm Serving Berkeley County residents exclusively. Additional Information: Loaves and Fishes works directly with CCAP, which helps with medication, hearing aids, and more. Follows government criteria and has income guidelines broken down by month and week. Loaves and Fishes serves only the residents of Berkeley County. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 12 Mountaineer Food Bank 484 Enterprise Drive Gassaway, VA 26624 Tel# 304 364 5518 Additional Information: - This is meant as Emergency assistance for the extremely needed. It includes elderly, sick, children and infants. You can give client the number 1-800-476-4798 and they will find an agency located to the client. Jefferson County residents will be referred to the Jefferson County Ministries food pantry. Catholic Community Services 51 W. Main Street Romney, WV 26757 Tel# 304 233 0880 or 304 230 1280 x 106 Hours of Operation: Tuesday, Wednesday, and Thursday – 9:00am – 1:00pm Additional Information: - Will help with rent and utilities must have an eviction or disconnect notice. Serves 7 counties including Jefferson. Round Table Discussion Church Without Walls Ministry 122 W. Martin Street Martinsburg, WV 25403 Telephone: 304.260-9509 304.270-8912 – Debra Anderson (direct contact) Additional Information: Orders are processed on a first come/first serve basis and deliveries are made on the first Thursday of the month at K-Mart in Martinsburg. Also has a clothing closet that is open on Tuesdays from 10:00am-1:00 and on the third Saturday from 10:00am3:00pm. Salvation Army 505 Virginia Avenue Martinsburg WV 25401 Contact: Beverly Lane Tel#: 304 267 4612 Fax: 304-267-2562 Hours of Operation: Monday – Friday: 9:00am – 3:00pm Additional Information: - Will help with clothing once every 90 days. Food bank for Jefferson and Berkeley county residents. Utility assistance available to Berkeley county residents with referral from DHHR. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 13 Meals on Wheels of Jefferson County Located at the Presbyterian Church on Washington Street PO Box 565 Charles Town, WV 25414 Tel# 304 725 1601 Hours of Operation: M – F 8 am – 1pm Additional Information: Meals are $4.00 but can be negotiated if need be (income based). Telamon Corporation 891 Auto Parts Place #137 Martinsburg, WV 25403 Located in the WorkForce WV Offices (Old GM Building) Contact: Cesar Buentello Telephone: 304.263.5090 Hours of Operation: Monday –Friday 9:00am-1:00pm Additional information: Clients may access service every 2.5 months. Government commodity food free from Mountaineer Food Bank. Orchard Project Trinity United Methodist Church Social Ministries Community Garden with individual plots Telephone: 304.263-9215 Mary Gunderson Full Gospel Pentecostal Church Food Bank St. Vincent DePaul and St. Joseph Angels 36 Lang Drive Martinsburg WV, 25402 Telephone: 304-267-4071 or 304-261-9342 Additional Information: Serving Berkeley and Morgan Counties. Smallwood Food Pantry 556 Conversation Drive Hedgesville, WV Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 14 Contact: Barbara and William Smallwood Telephone: 304.754-3970 Additional Information: Home based food pantry; can serve 12-17 people per month. Serves as a referral source for other food pantries. Serves anyone in need in the Eastern Panhandle. Cannot deliver. Legal Resources Attorney: - Tammy Bitter 307 Rockcliff Drive Hours of Operation: - 9-5 Monday- Friday Martinsburg, WV 25401 Tel#: 304-267-7270 Fax#: 304-267-2850 Additional Information: - Will take some cases Pro-Bono; call to set up a conference for assessment. Legal Aid of WV 529 Winchester Avenue Martinsburg, WV 25401 Tel# 304 263 8871 Intake# 1-866-255-4370 Hours of Operation: Monday – Friday 9:00am – 3:00pm Additional Information: Call intake number (may take a while to get through as this is the designated number for the entire state). Will determine qualification based on information. CASA of the Eastern Panhandle, Inc. 229 E. Martin St Suite 100 Martinsburg, WV 25401 Tel#304-263-5100 Fax#304-263-5111 Additional Information: Court Appointed Referrals Only Free Tax Preparation Tel# 304 262 1584 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 15 Spanish Speaking Resources Regalos Elizabeth Fund Po Box 84 Morgantown, WV 26507 Tel# 304 290 6161 Fax: 304-293-7599 Spanish Outreach in Martinsburg- St. Joseph Pregnancy Centers Birthright 102 S. Mildred St. Ranson, WV Tel# 304 724 7015 Fax# 304 724 8378 Hours of Operation: Mon. 10-4, 5:30-7, Tues. 10-2, Wed. 12-5, Thurs. 10-2, Fri. 10-2, Sat 9-11 Additional Info: Call to set up an appointment. They can help clients find resources for pregnancy baby needs. Care Pregnancy Center 1586 Winchester Ave Martinsburg, WV 25405 Tel# 304-264-2722 Toll Free#: 1-877-901-4272 www.carepregnancycenterepwv.org Additional Info: Provides confidential pregnancy test, fathers program, adoption counseling, and abortion counseling. Also provides a variety of items for expectant and new mothers including maternity clothes, infant – 6 years clothing, diapers, etc. Also offers parenting classes. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 16 Abba Pregnancy Center 200 Weems Lane Winchester, VA 22601 Tel# 540 722 4844 Fax: 540-722-8053 Hours of Operation: - Monday Tuesday Wednesday Thursday Friday 10-2 10-8 10-5 10-5 10-4 Additional Information: - Provides basic needs (clothing, food, etc.) maternity and parenting classes available. Baby supplies earned by attending parenting/family skill classes. Adoption Agencies Burlington Adoption RT 3 Box 3122 Keyser, WV 26726 Contact Leslie Flemming Email: - LaFlemming@bumfs.org Tel# 304-788-2342 Bethany Christian Services 901 Eastern Ave NE PO BOX 294 Grand Rapids, MI 49501-0294 800-613-3188 The Children's Homes Society of West Virginia 445 Winchester Avenue Martinsburg, W.V. 25401 Tel#: 304-264-0225 Email: Deb Barthlow, Regional Director: DBarthlow@childhswv.org Adoptions with Love 188 Needham Street; Suite #250 Newton, MA 02464 Tel#: 1 800 722 7731 www.adoptionswithlove.org 24 hours; 7 days a week Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 17 Adoption Services Inc 28 Central Blvd. Camphill, PA 17361 Tel# 1 800 943 0400 Additional Information: - We will only refer to professional agencies. We will not get involved in private adoptions. If you get an adoption call just give the agency names we have, and explain we do not handle private adoptions. Nutrition Programs Nutrition Program Judy Matlick 1948 Wiltshire Road, Suite 3 Kearneysville, WV 25430 Tel# 304-728-7413 Fax#304 728 4101 Email: Judy.matlick@mail.wvu.edu Additional Information: - WIC also does nutrition guidance as part of it program, so if you have concerns about a client call Deborah at WIC and let her know. You can also use this resource for a client not on WIC. Diabetes Sue Flanagan 400 W. Stephen Street; Suite #302 Martinsburg, W.V. 25401 Tel#: 304-264-1936 Fax#: 304-264-2153 Email: Sue.Flanagan@mail.wvu.edu Additional Information: Berkeley County residents only. Free & open to everyone. Classes on diabetes, slow cooking, nutrition, etc. Low-Income Nutrition Karin Kozlowski 400 W. Stephen Street; Suite #302 Martinsburg, W.V. 25401 Tel# 304-264-1936 Fax#: 304-264-2153 Email: Karin.Kozlowski@mail.wvu.edu Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 18 Counseling and Mentoring Friends in Action of the Eastern Panhandle 238 W. Washington St. Charles Town, WV 25414 Tel# 304-728-5012 Fax: 304-728-5033 Melissa Mallamas, Executive Director - mmallamas@fiaep.org Hours of Operation: Monday – Friday: 9:00am – 5:00pm. Additional Information: Family mentoring program for families working to achieve self sufficiency. Agency provides 12-month one-on-one mentoring program and a Life Skills Training program. A Brighter Tomorrow LLC 63 Wheatland St. Martinsburg, WV 25405 Tel#: 304-267-0818 Fax#: 304-267-0708 Additional Information: Offers counseling with a Christian perspective. No sliding scale. Does not accept Medicaid or Medicare. Steps Toward Achieving Real Success (S.T.A.R.S) Youth Reporting Center 1014 S. Raleigh Street Martinsburg, WV 25401 Tel#304-260-4363 Fax#304-267-0168 Additional Information: Must be referred by the court and must be on probation. Racetrack Chaplaincy of America Chaplain Doug Campbell P.O Box 1377 Charles Town, WV 25414 Tel# 304 725 4028 Additional Information: - Counseling, Healing education, medical help. A higher quality of life through education (for low income). Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 19 Literacy Volunteers of the Eastern Panhandle 101 W. King St. Martinsburg, WV 25401 Tel#- 304 264 0298 Email- lvep@martin.lib.wv.us Website- www.orgsites.com/wv/lvep Hours of Operation: M: 4:00-8:00pm; T and Th: 11:00am-3:00pm; W: 10:00am-2:00pm Additional Info- Can also schedule free tutoring sessions to assist with GED preparedness, and offer ESL sessions. Classes offered on Thursdays at 6pm Community Alternatives to Violence 891 Auto Parts Place Box 136 Martinsburg, WV 25403 Tel#: 304 262 4424 Fax#: 866-332-2906 Hours of Operation: - Call leave a message and they will get back to you. Also please use the hotlines listed under shelters if immediate assistance is needed. Additional Information: - They help to end the cycle of violence in families. Community Prevention Partnership 129s Queen Street Martinsburg, WV 25401 Tel# 304 264 2008 Hours of Operation: - M-F: 8:00am-4:30pm Additional Information: - help with alcohol, tobacco and drug addictions. Child Protective Services Childhelp 15757 N. 78th St. Scottsdale, Arizona 85260 Tel# 480-922-8212 Fax: 480-922-7061 Hotline: 1-800-4.A.CHILD Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 20 Child Welfare Information Gateway Children’s Bureau/ACYF 1250 Maryland Ave SW Eighth Floor Washington, DC 20024 Tel# 1-800-394-3366 www.childwelfare.gov Hours_of_Operation: Monday – Friday: 8:30am – 5:30pm Child Welfare League of America 2345 Crystal Drive Suite 250 Arlington, VA 22202 Tel# 703-412-2400 Fax: 703-412-2401 Hours of Operation: Monday – Friday 9am – 5 pm National Center for Children in Poverty (NCCP) 215 W. 125th St. 3rd Floor New York, NY 10027 Tel#646-284-9600 Fax: 646-284-9623 Hours of Operation: Monday- Friday 9am – 5pm Miscellaneous Resources Gabriel Project 141 Edington Lane Wheeling, W.V. 26003 Tel# 304-242-1678 Hours of operation: -Call and leave a message and someone will get back to you. Additional Information: - Gabriel's supplies larger baby items that we do not stock such as cribs, and strollers. They will deliver if needed. Affiliated with St Leo's and St. James. Also call Transformation Ministries for baby items 304 268 3933. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 21 Habitat for Humanity PO Box 2577; 630 W. Race St. Martinsburg, WV 25402 Tel# 304 263 3154 or 304-263-1368 Contact: - Ashley Laton Hours of Operation: - 9- 4 Monday thru Friday Family Resource Network of the Panhandle, Inc. 218 W. King St Martinsburg, WV 25401 Tel#304-263-0603 ext. 228 Fax#304-263-0614 Additional Information: Connects people with other agencies. Boys & Girls Club 105 W. John Street Martinsburg, WV 25401 Tel#: 304-263-2696 New Eye Glasses Berkeley Springs Lions Club 625 Peter Yost Road Berkeley Springs, WV 25411 Tel# 304-258-2946 Procedure: Have client go to the county health dept fill to out a form, give it back to the health dept then they will notify Lion's Club. Good News Not in Your Garage Help to get cars for Clients Fax# 304 725 5070 Additional Information: All clients who qualify for DHHR are eligible for the program; Must have referral from DHHR. Ambulance Authority Car Seats installed for Clients 419 16th Ave Ranson, WV 25438 Tel# 304 728 3287 Fax: 304-728-6221 Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 22 Hours of Operation: - Monday- Friday 8:00-4:00 Additional Information: - The car seats are new and we must call ahead of time to ensure they are in stock and make an appointment for client. The client has to truly need this service because they don't have an abundance of car seats. St James Catholic Church 49 Crosswinds Dr. Charles Town, WV 25414 Tel# 304 725 5558 Furnishings for low-income families Hours of Operation: Office: Monday- Friday 9am-12pm; 1pm- 5pm Additional Information: - Will deliver if needed. Leave a message they will call back. Meals with Love 49 Crosswinds Dr. Charles Town, WV 25414 Contact: - Becky Trainer Tel# 304-725-8345 Will deliver meals for moms who are on bed rest and have just had a baby. They need to know how many in the family. Hours Of Operation: - No set hours just call to set up. Additional Information: - Will make and deliver five meals for a family after the baby is born no requirements or paperwork needed just call and speak to Patricia Rucker. Social Security Administration 400 Foxcraft Avenue Martinsburg, WV Tel#: 866-416-1919 Additional Information: - Forms available at www.ssa.gov and the automated system available 24 hours a day. DMV Tel # 1800 642 9066 Additional Information: - DMV has a location in Charles Town and Martinsburg. They have weekend hours, just call the 1800 # for more information and all forms are available on-line. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes. 23 Martinsburg Housing Authority 703 Porter Avenue Martinsburg, WV 25401 Located in Martinsburg mall. Tel# 304 263 8891 Fax: 304-267-2255 Hours of Operation: - M-F 8:00am – 4:00pm Workforce WV 891 Auto Parts Place Suite 1314 Martinsburg, WV 25403 Tel# 304 267 0065 Fax# 304-267 0071 Hours of Operation: M – F 8:30-5 Berkeley Senior Services 217 N. High Street Martinsburg, WV 25404 Tel#: 304-263-8873 Additional Information: 60 or older, support services. Income based. Good Shepherd Interfaith Volunteer Caregivers 7311 Martinsburg Pike Shepherdstown, WV 25443 Tel# 304 876 3325 Fax# 304 876 1645 -Hours of Operation: M – F 8:30 – 4:30 221 E. Washington Street Charles Town, WV 25414 Tel# 304-725-2262 Fax# 304-725-0743 Hours of Operation: M – F 9m – 3pm Additional Information: - Help with transportation for those who do not have. Call in advance to set up with them if a client needs it. We have Several Churches we can work with in extreme situation for Rent and Emergency situation once ALL of our other resources have been tried. Please call the Friends in Action office at 304-728-5012 for this. Please contact the FIAEP office if you encounter any new resources or changes. FIAEP will update the list once a month and alert volunteers of any changes.