Special Service Arrangements

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SBC LONG DISTANCE, LLC
d/b/a SBC LONG DISTANCE
d/b/a AT&T LONG DISTANCE
SPECIAL SERVICE ARRANGEMENTS
FOR
VOICE AND DATA SERVICES
INTERSTATE, DOMESTIC, INTEREXCHANGE SERVICES
DETARIFFED SPECIAL SERVICE ARRANGEMENTS
1.
General
Where a Customer requests Special Service Arrangements (SSA) not offered under existing
interstate tariffs, and after detariffing, from those offered to the mass market, The Company may
offer Services to Customers for terms and conditions and for rates and charges that differ from
those stated in existing interstate, and after detariffing, from those offered to the mass market. The
Company will offer these Special Service Arrangements (SSA) to meet the diverse
communications requirements of the Company’s customers.
Individual contracts will specify the applicable terms and conditions, rates and charges, and the
length of the term plan agreement. The terms and conditions and rates and charges are available
under contract to similarly situated Customers for a period of thirty (30) days following the
effective date of the SSA of the initial Customer for whom the SSA was designed, unless otherwise
specifically provided for in the SSA. Similarly situated customers enrolling in a SSA must agree
to service installation no more than thirty (30) days after contracting to receive services under a
SSA.
Additional contracts may be found at
http://www.att.com/public_affairs/long_distance_news/product_reference_and_pricing_guide/Spec
ial_Service_Arrangements_10-23-2006.doc
Contractual Agreements for Special Service Arrangements
SSA Number – STD02-6
A.
Term
The term of this Agreement is two (2) years
B.
Services Provided Under This Agreement
The following Services are provided under this Agreement:


C.
High Volume Outbound Calling – Switched
High Volume Toll Free Service – Switched
Minimum Annual Commitment
The Customer’s Minimum Annual Commitment (MAC) is $ 600.00
D.
SSA Rates and Charges
The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and
applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll
Free Service at the interstate High Volume Outbound Calling Service – Switched two year, $600.00 MAC
level, except as set forth in this SSA.
Jurisdiction
Interstate3
Intrastate
Michigan
Per Minute Rates
High Volume Switched
High Volume Switched
Outbound Calling and Calling Card2***
Toll Free Calling1&2
$0.0245
$0.0245
$0.0245
$0.0245
Domestic Recurring and Non-Recurring Charges for Toll Free Service
Monthly
Recurring Charge
TFS National Directory Assistance Listing (800-5551212)(per TFS No.)
Toll Free Call Routing 1-3 Plans (per TFS No.)
Toll Free Call Routing 4-99 Plans (per TFS No.)
Toll Free Alternate Routing Selection (per TFS No.)
Busy/No Answer Overflow (per trunk group)
Real-Time ANI Delivery (per trunk group)
DNIS (per trunk group)
Toll Free Service No. terminated over Switched
facilities (per TFS No.)
One Time
Charge
$ 0.00
$
$ 0.00
$ 50.00
$ 100.00
$ 100.00
$ 0.00
$ 0.00
$ 0.00
$ 200.00
$ 250.00
$ 5.00
$
Change
Charge
0.00
$ 100.00
$ 100.00
$ 50.00
$ 50.00
$ 50.00
0.00
Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18)
seconds.
1
TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified,
the rates in the Guidebook will apple.
2
This does not include any Payphone Origination Charges that may apply
3
Interstate calls from any state where Customer has long distance Services are eligible for the Interstate
rates.
**All calls that originate and terminate within Washington DC are considered local calls, and would not go
on the long distance network.
***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate
Contractual Agreements for Special Service Arrangements
SSA Number – STD02-6 (continued)
E.
Limitations
Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or
international.
F.
Other Rates, Terms, and Conditions
The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to
Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms
equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates,
terms and conditions will supersede and replace the non-standard rates, terms and conditions.
Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate
automated outbound calls in conjunction with products and services provided under this agreement is
strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.
If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local
access between the Customer location and the serving wire center. AT&T LD will bill the Customer for
this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the
local exchange carrier and may change subject to applicable local tariffs.
Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s
Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing
Guidebook may be found at www.att.com.
G.
Availability
The terms and conditions and rates and charges in this SSA are available under contract to similarly situated
Customers for a period of ninety (90) days following the effective date of this SSA.
Contractual Agreements for Special Service Arrangements
SSA Number – STD03-6
A.
Term
The term of this Agreement is three (3) years
B.
Services Provided Under This Agreement
The following Services are provided under this Agreement:


C.
High Volume Outbound Calling – Switched
High Volume Toll Free Service – Switched
Minimum Annual Commitment
The Customer’s Minimum Annual Commitment (MAC) is $ 600.00
D.
SSA Rates and Charges
The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and
applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll
Free Service at the interstate High Volume Outbound Calling Service – Switched three year, $600.00 MAC
level, except as set forth in this SSA.
Jurisdiction
Interstate3
Intrastate
Michigan
Per Minute Rates
High Volume Switched
High Volume Switched
Outbound Calling and Calling Card2***
Toll Free Calling1&2
$0.0245
$0.0245
$0.0245
$0.0245
Domestic Recurring and Non-Recurring Charges for Toll Free Service
Monthly
Recurring Charge
TFS National Directory Assistance Listing (800-5551212)(per TFS No.)
Toll Free Call Routing 1-3 Plans (per TFS No.)
Toll Free Call Routing 4-99 Plans (per TFS No.)
Toll Free Alternate Routing Selection (per TFS No.)
Busy/No Answer Overflow (per trunk group)
Real-Time ANI Delivery (per trunk group)
DNIS (per trunk group)
Toll Free Service No. terminated over Switched
facilities (per TFS No.)
One Time
Charge
$ 0.00
$
$ 0.00
$ 50.00
$ 100.00
$ 100.00
$ 0.00
$ 0.00
$ 0.00
$ 200.00
$ 250.00
$ 5.00
$
Change
Charge
0.00
$ 100.00
$ 100.00
$ 50.00
$ 50.00
$ 50.00
0.00
Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18)
seconds.
1
TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified,
the rates in the Guidebook will apple.
2
This does not include any Payphone Origination Charges that may apply
3
Interstate calls from any state where Customer has long distance Services are eligible for the Interstate
rates.
**All calls that originate and terminate within Washington DC are considered local calls, and would not go
on the long distance network.
***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate
Contractual Agreements for Special Service Arrangements
SSA Number – STD03-6 (continued)
E.
Limitations
Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or
international.
F.
Other Rates, Terms, and Conditions
The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to
Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms
equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates,
terms and conditions will supersede and replace the non-standard rates, terms and conditions.
Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate
automated outbound calls in conjunction with products and services provided under this agreement is
strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.
If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local
access between the Customer location and the serving wire center. AT&T LD will bill the Customer for
this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the
local exchange carrier and may change subject to applicable local tariffs.
Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s
Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing
Guidebook may be found at www.att.com.
G.
Availability
The terms and conditions and rates and charges in this SSA are available under contract to similarly situated
Customers for a period of ninety (90) days following the effective date of this SSA.
Contractual Agreements for Special Service Arrangements
SSA Number – STD03-24
A.
Term
The term of this Agreement is three (3) years
B.
Services Provided Under This Agreement
The following Services are provided under this Agreement:


C.
High Volume Outbound Calling – Switched
High Volume Toll Free Service – Switched
Minimum Annual Commitment
The Customer’s Minimum Annual Commitment (MAC) is $ 2400.00
D.
SSA Rates and Charges
The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and
applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll
Free Service at the interstate High Volume Outbound Calling Service – Switched three year, $2400.00
MAC level, except as set forth in this SSA.
Jurisdiction
Interstate3
Intrastate
Michigan
Per Minute Rates
High Volume Switched
High Volume Switched
Outbound Calling and Calling Card2***
Toll Free Calling1&2
$0.0245
$0.0245
$0.0245
$0.0245
Domestic Recurring and Non-Recurring Charges for Toll Free Service
Monthly
Recurring Charge
TFS National Directory Assistance Listing (800-5551212)(per TFS No.)
Toll Free Call Routing 1-3 Plans (per TFS No.)
Toll Free Call Routing 4-99 Plans (per TFS No.)
Toll Free Alternate Routing Selection (per TFS No.)
Busy/No Answer Overflow (per trunk group)
Real-Time ANI Delivery (per trunk group)
DNIS (per trunk group)
Toll Free Service No. terminated over Switched
facilities (per TFS No.)
One Time
Charge
$ 0.00
$
$ 0.00
$ 50.00
$ 100.00
$ 100.00
$ 0.00
$ 0.00
$ 0.00
$ 200.00
$ 250.00
$ 5.00
$
Change
Charge
0.00
$ 100.00
$ 100.00
$ 50.00
$ 50.00
$ 50.00
0.00
Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18)
seconds.
1
TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified,
the rates in the Guidebook will apple.
2
This does not include any Payphone Origination Charges that may apply
3
Interstate calls from any state where Customer has long distance Services are eligible for the Interstate
rates.
**All calls that originate and terminate within Washington DC are considered local calls, and would not go
on the long distance network.
***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate
Contractual Agreements for Special Service Arrangements
SSA Number – STD03-24 (continued)
E.
Limitations
Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or
international.
F.
Other Rates, Terms, and Conditions
The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to
Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms
equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates,
terms and conditions will supersede and replace the non-standard rates, terms and conditions.
Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate
automated outbound calls in conjunction with products and services provided under this agreement is
strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.
If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local
access between the Customer location and the serving wire center. AT&T LD will bill the Customer for
this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the
local exchange carrier and may change subject to applicable local tariffs.
Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s
Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing
Guidebook may be found at www.att.com.
G.
Availability
The terms and conditions and rates and charges in this SSA are available under contract to similarly situated
Customers for a period of ninety (90) days following the effective date of this SSA.
Contractual Agreements for Special Service Arrangements
SSA Number – STD03-6K
A.
Term
The term of this Agreement is three (3) years
B.
Services Provided Under This Agreement
The following Services are provided under this Agreement:


C.
High Volume Outbound Calling – Switched
High Volume Toll Free Service – Switched
Minimum Annual Commitment
The Customer’s Minimum Annual Commitment (MAC) is $ 6000.00
D.
SSA Rates and Charges
The Customer will receive flat rate usage discounts on intrastate (calculated based on intrastate rates and
applied to interstate), interstate High Volume Outbound Calling Service – Switched and High Volume Toll
Free Service at the interstate High Volume Outbound Calling Service – Switched three year, $2400.00
MAC level, except as set forth in this SSA.
Jurisdiction
Interstate3
Intrastate
Michigan
Per Minute Rates
High Volume Switched
High Volume Switched
Outbound Calling and Calling Card2***
Toll Free Calling1&2
$0.0245
$0.0245
$0.0245
$0.0245
Domestic Recurring and Non-Recurring Charges for Toll Free Service
Monthly
Recurring Charge
TFS National Directory Assistance Listing (800-5551212)(per TFS No.)
Toll Free Call Routing 1-3 Plans (per TFS No.)
Toll Free Call Routing 4-99 Plans (per TFS No.)
Toll Free Alternate Routing Selection (per TFS No.)
Busy/No Answer Overflow (per trunk group)
Real-Time ANI Delivery (per trunk group)
DNIS (per trunk group)
Toll Free Service No. terminated over Switched
facilities (per TFS No.)
One Time
Charge
$ 0.00
$
$ 0.00
$ 50.00
$ 100.00
$ 100.00
$ 0.00
$ 0.00
$ 0.00
$ 200.00
$ 250.00
$ 5.00
$
Change
Charge
0.00
$ 100.00
$ 100.00
$ 50.00
$ 50.00
$ 50.00
0.00
Domestic calls are billed in one- (1) second increments with minimum call duration of eighteen (18)
seconds.
1
TFS and optional features for TFS have recurring and non-recurring charges. Unless otherwise specified,
the rates in the Guidebook will apple.
2
This does not include any Payphone Origination Charges that may apply
3
Interstate calls from any state where Customer has long distance Services are eligible for the Interstate
rates.
**All calls that originate and terminate within Washington DC are considered local calls, and would not go
on the long distance network.
***The Interstate/Intrastate Calling Card rate is equal to the Interstate/Intrastate Switched Outbound Rate
Contractual Agreements for Special Service Arrangements
SSA Number – STD03-6K (continued)
E.
Limitations
Ten percent (10%) or more of customer’s voice traffic (including internet traffic) shall be interstate or
international.
F.
Other Rates, Terms, and Conditions
The rates, terms and conditions listed herein are contingent upon an overall revenue commitment to
Company and its affiliates. If Customer fails to maintain the monthly revenue commitments and terms
equal to or greater than the agreed upon amount with Company’s affiliates, the standard Guidebook rates,
terms and conditions will supersede and replace the non-standard rates, terms and conditions.
Customer Acknowledges and agrees that use of auto dialers, predictive dialer or other devices that generate
automated outbound calls in conjunction with products and services provided under this agreement is
strictly prohibited. AT&T may terminate this agreement immediately should Customer use such devices.
If the Customer so requests, AT&T LD will act as an agent on behalf of the Customer to provision local
access between the Customer location and the serving wire center. AT&T LD will bill the Customer for
this local access service on a pass-through basis. “Pass through Charges” are Local Access Rates from the
local exchange carrier and may change subject to applicable local tariffs.
Unless otherwise indicated in this Agreement, the rates, terms, and conditions set forth in the Company’s
Voice Product Reference and Pricing Guidebook shall apply. The Product Reference and Pricing
Guidebook may be found at www.att.com.
G.
Availability
The terms and conditions and rates and charges in this SSA are available under contract to similarly situated
Customers for a period of ninety (90) days following the effective date of this SSA.
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